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Microsoft Defender for Business vs Trellix Endpoint Security (ENS) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Microsoft Defender for Business boosts productivity, saves up to 30% on budgets, and expands sales through integrated Microsoft services.
Sentiment score
7.5
Trellix Endpoint Security offers robust protection with reduced threat response time and ROI, despite high costs and occasional inaccuracies.
Using Microsoft Defender for Business results in cost reductions as it consolidates various features under one product, saving around 20% to 30% of the budget.
It is pretty good because it offers various features such as Exchange, OfficeSuite, OneDrive, and SharePoint.
 

Customer Service

Sentiment score
5.6
Microsoft's customer service is often seen as helpful but challenging to contact, with varied ratings and slow response times.
Sentiment score
7.9
Trellix ENS support is praised for 24/7 access but criticized for delays, regional disparities, and module compatibility issues.
It is rated ten out of ten for its quality and assistance.
There are challenges with the knowledge and experience of the support staff.
It is generally rated a seven out of ten for support skills and response time.
They were fairly responsive and able to resolve the issue.
 

Scalability Issues

Sentiment score
8.2
Microsoft Defender for Business is highly scalable and reliable, effectively serving diverse industries despite potential configuration delays.
Sentiment score
8.5
Trellix Endpoint Security is praised for its scalability and ease of deployment, though expertise is needed for optimal configuration.
The cloud-based nature of the solution ensures high scalability.
The scalability of Microsoft Defender for Business is rated as ten, indicating it is very scalable.
In terms of scalability, I find Microsoft Defender for Business to be good and reliable.
 

Stability Issues

Sentiment score
7.9
Microsoft Defender for Business offers reliable stability with minor issues, earning user ratings of eight to ten.
Sentiment score
7.5
Trellix Endpoint Security is generally stable and reliable, with deployment challenges but receiving regular updates and solid ratings.
No customer complaints about its functionality or reliability.
Threat detection capabilities could be improved.
 

Room For Improvement

Microsoft Defender for Business needs improvements in customization, integration, user interface, management, support, and multi-year contract pricing.
Trellix ENS needs improved compatibility, UI, performance, customization, support, integration, pricing, and automation to meet user expectations.
There can be improvements in the user interface to make it more intuitive.
Microsoft should provide batch management solutions with the application, integrating pass management with roles.
Features related to Advanced Persistent Threat detection vectors and cyber kill chain integrations are not available out-of-the-box.
 

Setup Cost

Microsoft Defender for Business offers comprehensive security with competitive pricing and integration benefits within Office 365 premium subscriptions.
Trellix ENS offers competitive pricing and value, with scalable discounts and essential features, despite not being the cheapest.
The package with Business Premium is good for what you get for the price.
I consider Microsoft Defender to be expensive, however, it offers considerable value for the features provided.
Single-year pricing remains good.
 

Valuable Features

Microsoft Defender for Business provides seamless security integration with AI-driven threat detection, user-friendly setup, and extensive monitoring capabilities.
Trellix Endpoint Security provides comprehensive threat protection, centralized management, and AI-driven capabilities for robust network security and usability.
The threat detection capabilities are robust, with a dedicated research team and a continuously updated threat feed.
The security features are valuable because they come with more capabilities that other licenses do not have, including the enterprise license like E3.
Its vulnerability management is regarded as one of the best in the industry.
Trellix Endpoint Security seems to do a good job in terms of protecting my infrastructure from malware.
 

Categories and Ranking

Microsoft Defender for Busi...
Ranking in Endpoint Protection Platform (EPP)
32nd
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
13
Ranking in other categories
Microsoft Security Suite (17th)
Trellix Endpoint Security (...
Ranking in Endpoint Protection Platform (EPP)
23rd
Average Rating
7.6
Reviews Sentiment
7.4
Number of Reviews
54
Ranking in other categories
Endpoint Detection and Response (EDR) (17th)
 

Mindshare comparison

As of January 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Microsoft Defender for Business is 1.9%, up from 1.1% compared to the previous year. The mindshare of Trellix Endpoint Security (ENS) is 1.6%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Vincent Gagnon - PeerSpot reviewer
Better security with comprehensive features but has a high cost
I have a lot of clients and I use Microsoft Defender for Business when we have certain types of licenses. It comes with Microsoft Business Premium. However, it is not available for many of my clients due to the high license cost, which makes it difficult to sell. I have a couple of clients who use…
Shreyansh Sharma - PeerSpot reviewer
Our main antivirus tool and offers adaptive threat prevention tool
The technical support needs some improvement. When product distribution errors occur, we have to contact technical support, which is a very tedious and time consuming task. After raising the call onto the technical support portal, usually receive a notification after 24 hours. It usually takes 3 to 4 days to conclude and resolve the issue. If 24/7 online support or a phone line where we could speak directly with technical support for real-time troubleshooting, that would be very helpful. Licensing is another aspect where trellix should look into. Different purchases are grouped together in single user account get mixed up. Categorization of purchases and their grant numbers is not available to end user.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
7%
Manufacturing Company
6%
Retailer
6%
Computer Software Company
15%
Government
12%
Financial Services Firm
11%
Manufacturing Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Defender for Business?
A few things are valuable. One is the alerting we see when any kind of intrusion is happening, any kind of malware is being deployed across the endpoints, or any kind of suspicious activity is goin...
What is your experience regarding pricing and costs for Microsoft Defender for Business?
The package with Business Premium is good for what you get for the price. The standalone license's cost is a bit higher, and I would rate it as an eight out of ten for pricing.
What needs improvement with Microsoft Defender for Business?
It is not quick to make exclusions or specific configurations compared to other antiviruses on the market. It is less quick than Microsoft Defender or other antivirus solutions.
How does McAfee Endpoint Security compare with MVISION?
The flexible manageability of McAfee Endpoint Security is one of our favorite aspects of this solution. You can deploy various components as desired with McAfee Endpoint Security, whereas many othe...
How does Crowdstrike Falcon compare with FireEye Endpoint Security?
The Crowdstrike Falcon program has a simple to use user interface, making it both an easy to use as well as an effective program. Its graphical design is such that it makes an extremely useful too...
What do you like most about McAfee MVISION Endpoint?
The product's initial setup phase was straightforward.
 

Also Known As

No data available
McAfee MVISION Endpoint, Trellix Endpoint Security (HX)
 

Learn More

 

Overview

 

Sample Customers

Information Not Available
Tech Resources Limited, Globe Telecom, Rizal Commercial Banking Corporation
Find out what your peers are saying about Microsoft Defender for Business vs. Trellix Endpoint Security (ENS) and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.