Our primary use case of this solution is to defend from viruses.
Deputy Director at BG Service
Intuitive, easy to use, and good for people who don't have much experience in security
Pros and Cons
- "The most valuable features are that it's easy to use and the updates are very simple."
- "I would like to be able to set up any kind of protection I want in the firewall, any IP address or any number."
What is our primary use case?
What is most valuable?
The most valuable features are that it's easy to use and the updates are very simple.
What needs improvement?
I would like to be able to set up any kind of protection I want in the firewall, any IP address or any number.
I would like to be able to customize my protection on the dashboard.
What do I think about the stability of the solution?
It's a good product but it is limited in some cases. I had a bad experience because a few weeks ago I was in Seoul in Korea and with my Dropbox, my children did some things on my computer at home and I got ransomware to Defender and it corrupted my whole Dropbox. The stability can use improvement.
Buyer's Guide
Microsoft Defender for Endpoint
December 2024
Learn what your peers think about Microsoft Defender for Endpoint. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
What do I think about the scalability of the solution?
It's easy to document new people. With the dashboard, I can set up rules to protect myself from any IP address coming from an external network.
We use this solution daily. We don't have plans to increase the usage.
We have around ten to twelve users. They are only users, not admins. We only require one admin. A guy sometimes comes to set up a desktop and do the configuration.
How are customer service and support?
We have never needed to contact their technical support.
What's my experience with pricing, setup cost, and licensing?
The cost is per-user. We pay more for an Enterprise license.
What other advice do I have?
I would say this is a good product. It's very intuitive, easy to use, and very good for people who don't have much experience in security.
This a very good product because every time there is an update it corrects any issues. It can help an enterprise go up.
I would rate it a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Software Architect at Instirute of public health
Provides good, user-friendly protection
Pros and Cons
- "Defender is stable, I haven't had any problems with viruses when using it, and it's easy to update."
- "Defender's cloud integration could be improved."
What is our primary use case?
I use Defender for protection.
What is most valuable?
The most valuable features are that Defender is user-friendly and part of Microsoft Windows.
What needs improvement?
Defender's cloud integration could be improved.
What do I think about the stability of the solution?
Defender is stable, I haven't had any problems with viruses when using it, and it's easy to update.
How was the initial setup?
The initial setup was easy.
What other advice do I have?
I would recommend Defender to anyone thinking of using it, and I rate it as eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Microsoft Defender for Endpoint
December 2024
Learn what your peers think about Microsoft Defender for Endpoint. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
Delivery manager at a computer software company with 201-500 employees
One-stop solution with data capture, analytics, and threat intelligence
Pros and Cons
- "It captures data through machine learning, which is built-in on the back-end. It also provides built-in analytics and a threat intelligence feature. It is a one-stop solution that doesn't require an antivirus because it comes prebuilt into Windows 10."
- "Sometimes, there are different skews. In a basic skew, they should have basic log analysis without the need to integrate with any third-party or SIEM solutions, like Sentinel. This would make it so much easier for users who don't have log collection or log analysis."
What is our primary use case?
I lead a delivery team. I have a team of about 20 technology specialists and we do the deployment for Microsoft Defender.
Instead of having a third-party antivirus, then you can have a Microsoft ecosystem for your entire endpoint protection.
What is most valuable?
This solution has its own sensors, which is its best feature. It senses the behavior of your endpoints, whether it is logged in from a particular location or external of that location.
It captures data through machine learning, which is built-in on the back-end. It also provides built-in analytics and a threat intelligence feature. It is a one-stop solution that doesn't require an antivirus because it comes prebuilt into Windows 10.
What needs improvement?
Sometimes, there are different skews. In a basic skew, they should have basic log analysis without the need to integrate with any third-party or SIEM solutions, like Sentinel. This would make it so much easier for users who don't have log collection or log analysis.
For how long have I used the solution?
We have been using it for a year.
What do I think about the stability of the solution?
This solution is very much stable.
What do I think about the scalability of the solution?
This solution is scalable. It is a cloud solution.
If you have the Microsoft Azure ecosystem, you can collect logs and view them through Sentinel. You can also onboard your devices within Intune.
You can integrate Microsoft Defender for Endpoint with different Microsoft solutions, e.g., Defender for Cloud, Sentinel, Endpoint Manager for onboarding of Intune, and Defender for Office 365.
We have a large number of customers.
How are customer service and support?
Premium support is okay. Professional support is not as good because it is free. You must wait because you are not paying.
How was the initial setup?
The initial setup was straightforward. There was nothing rocket science to it. It didn't take much time as we just enrolled the device and assigned the licenses, then it was done.
You just prepare it, doing a license evaluation licensing and some network configuration, then you can onboard your device.
What about the implementation team?
We do the implementation ourselves. We find it easy to deploy. We help customers adopt the solution and get better ROI.
What's my experience with pricing, setup cost, and licensing?
They have to pay for the Defender license. There are different licenses and skews, such as Plan 1, Plan 2, or the trial.
You do not need to pay any additional costs for antivirus and anti-malware solutions for endpoint protection.
What other advice do I have?
Anyone on Windows 10 Enterprise should choose this solution.
It really depends on the volume. You need one senior architect who can just define the entire thing: the device, network configuration, etc. You will also need some Level 1 engineers who need to keep on monitoring the devices and do onboarding. If they are using the latest version of Windows 10, then you can do the onboarding via Intune, Endpoint, etc.
My rating for this solution is an eight out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Manager of Information Systems at a engineering company with 51-200 employees
Easy to scale, reliable, and extremely easy to install
Pros and Cons
- "We like that it has a free version available."
- "The frequency of the patching, and the frequency of the updates, are not included with the free version."
What is our primary use case?
We use it at home on some personal machines at home, and there are a few machines inside of the Enterprise that has it.
We use this solution for general antivirus protection.
What is most valuable?
We like that it has a free version available.
What needs improvement?
The frequency of the patching, and the frequency of the updates, are not included with the free version.
The platform I used in the past would check every hour and deploy every two hours down to the client, every patch that came through.
It was actively looking for updates, the latest threats, which is something that the Microsoft Defender product did not have in the free version.
The Enterprise version that we had, didn't have visibility. If somebody were to uninstall it or turn it off, I'd have trouble seeing that easily. There are tools that I can install, but from a reporting standpoint who has it on and off is included with the Enterprise package that you pay for, or it comes included with Office 365 Enterprise, but not in the free version.
For how long have I used the solution?
We have been using Microsoft Defender for Endpoint for two and a half years.
We are using the latest version. It is always up-to-date.
What do I think about the stability of the solution?
We had absolutely no issues with the stability of Microsoft Defender for Endpoint. We did not experience any bugs or glitches.
What do I think about the scalability of the solution?
It is pretty easy to scale. it was basically one click to agree that you wanted to use it.
How are customer service and technical support?
We did not contact technical support.
Which solution did I use previously and why did I switch?
Previously, we were using another solution and were forced to uninstall it to patch Windows. It was an annoyance to reinstall it.
How was the initial setup?
The initial setup was straightforward. It was extremely simple.
What's my experience with pricing, setup cost, and licensing?
We are using the free version.
When you are centrally managing it, you can't get there without a much more expensive Microsoft solution to control the rollout and to make sure that it is up-to-date.
We didn't research that, it was a stop-gap measure until we figured out what we're going to do in the long term.
Which other solutions did I evaluate?
We are looking into a product that gets into the EDR, XDR, the fully managed patching, and everything else, versus just the anti-virus that package includes.
What other advice do I have?
I would rate Microsoft Defender for Endpoint and eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Assistant Manager IT at a educational organization with 1,001-5,000 employees
Good performance, reliable, and offers effective ransomware protection
Pros and Cons
- "The most valuable feature is ransomware protection, which can detect malicious activity from IPs or a malicious payload in DLLs, or other things that can corrupt the system."
- "The file scanning has room for improvement. Many people use macros within their files, so there should be a mechanism that helps us to scan them for malicious payloads."
What is our primary use case?
We use Microsoft Defender Antivirus to scan for malicious payloads that may come in files, emails, a USB drive, or another type of external drive. It helps us to identify any malicious load that could compromise the security of any of our systems.
We are in a decentralized environment. We have multiple offices but they are not connected physically. The offices are directly managed from the internet.
We have a mixed environment with Linux and Windows machines.
We operate in the educational sector.
How has it helped my organization?
We have not fully considered how this product affects our overall security posture, although this is because we have not yet explored all of the features. Once we have all of our offices connected, it is something that we will be looking into. At this point, it does not affect all of our machines. On a scale from one to five, I would rate our security posture a four.
What is most valuable?
The most valuable feature is ransomware protection, which can detect malicious activity from IPs or a malicious payload in DLLs, or other things that can corrupt the system.
The performance is good. Usually, end-users complain that whenever background or real-time scanning is done, the effects are felt as there is a slowdown in the system. This is not the case with Microsoft Defender.
What needs improvement?
The file scanning has room for improvement. Many people use macros within their files, so there should be a mechanism that helps us to scan them for malicious payloads.
If there is a Word file then it is able to scan it, but if there is a malicious payload within its signature then it will not be detected. Deep packet scanning must be used to improve the overall product.
For how long have I used the solution?
We have been using Microsoft Defender Antivirus since we upgraded to Windows 10 from Windows 8.
What do I think about the stability of the solution?
This is a stable product. We have been using the standard version for a long time and it hasn't negatively affected our environment. Generally speaking, it is reliable.
What do I think about the scalability of the solution?
Microsoft is actively working on this product and I think that it is becoming more scalable, day by day. For example, prior to Windows 10, there was no ransomware support. Now, it comes with Windows 20S2 and Windows 20H1.
With our decentralized environment, I don't know the exact number of users or devices that we have. However, I can say that there are more than 500 devices being protected by this solution.
Most of the machines in our environment are in areas that don't have internet access. This is because they are stationed in remote areas of the country. This means that we need to use USB drives to update the machines manually. Given the number of devices and that the management is done manually at this time, it is pretty painful for our IT people.
How are customer service and technical support?
We have not purchased support for this product, although, for most products, we usually do have it. To this point, it hasn't been required.
Which solution did I use previously and why did I switch?
When we were running older operating systems including Windows XP and Windows Vista, we had a Symantec Endpoint solution. We had that for a long time but we opted out. After that, we used McAfee and other antivirus products. However, since Windows 10 was released, and with Microsoft Defender included by default, we felt that it was the solution for us.
As I recall, we stopped using McAfee and Symantec once we moved to Windows 8.
How was the initial setup?
This product came pre-installed with Windows 10 on the machines that we procured from the vendor. It is straightforward and easy to configure, as well. Once Windows is installed, setting up the antivirus and scheduling scans just involves clicking the Next button several times. It is pretty easy for anyone and if the user is non-technical, we guide them through the process.
It takes a maximum of 10 to 15 minutes to install and configure on a PC. Whenever a new configuration is required, you need to configure it on each individual machine that you have. This is why we are investigating a centralization solution. It will help us out in applying things on a global level. For example, we can apply settings based on what is in Active Directory or other policies.
What about the implementation team?
One person, in-house, is all that is required to set it up.
There is not much maintenance required, as our environment is pretty standard. Also, all of the updates come from the Microsoft update center and they are automatically installed on the machines.
What was our ROI?
It is difficult to determine ROI at this point. Once all of our PCs are joined together, we will have a better idea.
What's my experience with pricing, setup cost, and licensing?
As we operate in the educational sector, we are eligible for an educational discount.
Which other solutions did I evaluate?
We are currently looking into other solutions that will give us centralized control over Microsoft Defender. However, we are still strictly in the research phase.
Once we decide on a product and a solution is proposed, it is a long process that involves budgetary considerations. Once a PoC is completed, the budget constraints are considered, and this is part of a very long chain of processes that take place before final adoption.
What other advice do I have?
Since we started using this product, we have not had any breaches. When we were using the products by McAfee and Symantec, there were issues with viruses and malicious payloads. Now, it is better because we haven't had any major issues with the systems.
My advice for anybody who is implementing this product is to let the IT staff manage it, and not allow end-users to configure it or modify their own settings.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director at Darknext
A stable, easy-to-setup ransomware and malware protection solution with live detection capabilities and comes included in Windows 10
Pros and Cons
- "The features I have found most valuable are the ransomware and malware protection. The solution detects malware live and whenever it detects suspicious activity, it quarantines it."
- "With regards to the interface, a challenge I found was that there was not enough documentation on how to tune it. I had to read multiple sources on the internet to learn how to configure the tool appropriately."
What is our primary use case?
Our primary use case of this solution is to protect our endpoints from malware.
A lot of our work involves exchanging files with clients, both via the internet, by email and by USB. Therefore, we are susceptible to malware and ransomware attacks. We are using this solution to protect against these attacks.
What is most valuable?
The features I have found most valuable are the ransomware and malware protection. The solution detects malware live and whenever it detects suspicious activity, it quarantines it.
We set our protection to the tightest possible settings, which prevents non-approved applications from making any changes to our computers'.
What needs improvement?
One area of improvement for this solution is to have a faster turnaround time on updating definition files. Since there are usually various ransomware variants, this solution may not pick it up in time like other commercial antivirus solutions. However, we have not encountered an issue like this yet with definition updates.
With regards to the interface, a challenge I found was that there was not enough documentation on how to tune it. I had to read multiple sources on the internet to learn how to configure the tool appropriately.
In the next release, I would like to see the solution have a backup feature were my data could be saved to a Microsoft OneDrive account or an equivalent cloud platform so that, in the event of a ransomware or malware attack, I can easily retrieve my data.
For how long have I used the solution?
I have been using the solution for about a year.
What do I think about the stability of the solution?
The solution is stable.
Which solution did I use previously and why did I switch?
In the past, I have used other solutions from Symantec, McAfee, and RSA.
How was the initial setup?
The initial setup is very straightforward. It is just the configuration that takes more time as many features are not very intuitive. As a result, you have to read through what a specific feature does and whether you want to implement it.
What's my experience with pricing, setup cost, and licensing?
The solution is an open source version and comes free with a paid version of Windows 10.
What other advice do I have?
I would highly recommend Microsoft Defender Antivirus for an individual looking to protect their endpoints.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Project Director at a tech services company with 1,001-5,000 employees
Quite effective for preventing virus infections, data leak, or other security breaches
Pros and Cons
- "I am using it for very simple purposes. It is perfect and quite effective. I have been using it for a while, and I have never had any virus infection, data leak, or other security breaches. It works fine for standalone purposes. If you log on to OneDrive, it has ransomware protection."
- "Windows Firewall is integrated with Windows Defender. Over the last few days, I have had a problem with defining a wildcard on Windows Firewall. For example, I wanted to pull out the connection of my program and install a software package with a lot of executable files. I wanted to prevent it from accessing the internet. I could not select executables by using a wildcard. I had to select a single executable with its full name."
What is our primary use case?
Windows Security Essentials is available on Windows 7 and Windows 10. I'm using Windows Defender, and the agent is deployed on-premises on my laptop. I don't know if it has some background cloud services.
I use it for flash memories, portable memories, real-time scanning, threat protection, and capturing the data downloaded from the internet.
What is most valuable?
I am using it for very simple purposes. It is perfect and quite effective. I have been using it for a while, and I have never had any virus infection, data leak, or other security breaches.
It works fine for standalone purposes. If you log on to OneDrive, it has ransomware protection.
What needs improvement?
Windows Firewall is integrated with Windows Defender. Over the last few days, I have had a problem with defining a wildcard on Windows Firewall. For example, I wanted to pull out the connection of my program and install a software package with a lot of executable files. I wanted to prevent it from accessing the internet. I could not select executables by using a wildcard. I had to select a single executable with its full name.
For how long have I used the solution?
I've been using this solution for five years or more.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
I don't know about scalability because I have always used it on a single laptop, but I'm sure that there are business options, and you can use it on Windows 7 computers. It must be very scalable.
How are customer service and technical support?
I live in Iran, and there is no product support in Iran. If there is a technical issue, I prefer to use online information and resources, such as forums and Wiki pages, to resolve the issue.
How was the initial setup?
It is very easy to install. It is preinstalled when you install Windows. If you install other antiviruses, you have to deactivate it in order to use third-party products.
What other advice do I have?
Microsoft has started to integrate the interface with new Windows 10 settings. Previously, there was a lack of information. Users weren't aware of the status of the product in terms of what it was doing on your computer and whether it was actually protecting you or not. In the background, it must have been doing its job, but you couldn't be very well aware of the status of the software. All those issues are now resolved. The information now is very handy, and the user interface is also great. I would recommend this solution to others.
I would rate Microsoft Defender Antivirus a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager Cyber Defense Operations Centre at a tech services company with 201-500 employees
Affordable and straightforward without much to improve for personal use
Pros and Cons
- "It is easy to install and use requiring little maintenance but applying updates."
- "It is inexpensive but could be cheaper like anything else."
What is our primary use case?
I installed Windows Defender for personal use for my protection of my personal PC. I use it as an antivirus system so that I do not have any exposure to viruses on my PC. Obviously, I do not want to leave my PC open to virus threats. I have only used it on my personal PCs with the license I got for Office 365. I keep my patches and descriptions updated on my PC.
Defender is installed only one one of my laptops. I am sure I will continue using it there as long as the licensing is valid.
What is most valuable?
I really have not really worked with it that much to be able to customize my approach with it or anything like that. It pretty straightforward to install and use.
What needs improvement?
I do not find that there is very much about it that needs to be improved. Everything can be cheaper I am sure. So, it could be less expansive.
For how long have I used the solution?
It has been about six months now since I started using Microsoft Windows Defender.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
I am sure it is a scalable product.
Which solution did I use previously and why did I switch?
I was just using or trying to get a personal PC secure using a product I got as part of the Office 365 package. There was no previous product installed.
How was the initial setup?
I found that it was pretty straightforward to install and use. You install it and it is working almost immediately.
What's my experience with pricing, setup cost, and licensing?
I think that the product is affordable. At least it was for me. It is part of the Office 365 package.
What other advice do I have?
I have used it enough to be sure that I could recommend it for home use on a PC.
On a scale from one to ten (where one is the worst and ten is the best), I would rate Defender as a nine-out-of-ten based on my experience.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Microsoft Defender for Endpoint Report and get advice and tips from experienced pros
sharing their opinions.
Updated: December 2024
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