Microsoft Windows Defender is used to protect against malware.
IT Manager at a pharma/biotech company with 201-500 employees
Good support and it comes included with the operating system
Pros and Cons
- "The biggest benefit to Windows Defender is that it is built-in to the operating system by Microsoft."
- "I would like to see improvements made to how it secures activities on web pages."
What is our primary use case?
What is most valuable?
The biggest benefit to Windows Defender is that it is built-in to the operating system by Microsoft.
What needs improvement?
I would like to see improvements made to how it secures activities on web pages.
Web security in general should be improved.
For how long have I used the solution?
I have been working with Windows Defender for three years.
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Microsoft Defender for Endpoint
December 2024
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How are customer service and support?
The technical support from Microsoft is good.
What other advice do I have?
I would rate this solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Help Desk at Elsewedy Electric Algerie
Useful real-time protection features and excellent updates
Pros and Cons
- "I like the real-time protection features. Windows Defender will detect if there's a threat like a Trojan or something like that but Kaspersky lets it run normally."
- "The system can always be simplified and have a better integration check. More detailed reports would be good. When it does the integrated check, it just shows if the system is okay but I want to know what happened."
What is most valuable?
I find the layer protection and real-time protection very useful because when I launch a program, I always have a notification and an alarm. Sometimes I am on a program on Windows Defender and sometimes on Kaspersky and it shows up on whatever I am using. I like the real-time protection features. Windows Defender will detect if there's a threat like a Trojan or something like that but Kaspersky lets it run normally.
What needs improvement?
This solution is not perfect. Sometimes it detects something and it's not a threat. The good news is that you can restore something and analyze it better and you can restore the file and copy it or disable the defender and run it again.
The system can always be simplified and have a better integration check. More detailed reports would be good. When it does the integrated check, it just shows if the system is okay but I want to know what happened.
For how long have I used the solution?
I've been using the solution for three to four years.
What do I think about the stability of the solution?
The solution is stable but sometimes when you do a security update when it starts, you see the hinge process in Task Manager. It also sometimes corrupts the PC. You need to either start it or recalibrate. If the installation happened without it starting, like patching without starting, it's better.
With Windows Defender, it will want to do these updates so that when you install an update it has to be done with a Windows update and then you can start. If you can manage it easily in a natural phase like updating security, ejecting and installing, it's better. Like checking a box.
What do I think about the scalability of the solution?
I'm not sure about scalability. I think if you have an enterprise license and more features in an enterprise package it will be good. We have about 200 users.
How are customer service and technical support?
I haven't personally used technical support.
How was the initial setup?
The initial setup was easy. It's easy to install and maintain.
What other advice do I have?
The majority of the updates are really good.
I would rate this solution eight out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Microsoft Defender for Endpoint
December 2024
Learn what your peers think about Microsoft Defender for Endpoint. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
Professional Prospect List Building Service Provider, Email Sourcer, Virtual Assistant at Freelance
Easy to install, good performance, and offers strong protection
Pros and Cons
- "A few years ago, when I was using a different product, I was affected by a virus that destroyed everything. Since using Microsoft Defender, I have not had this kind of problem."
- "Lowering the price would be an improvement."
What is our primary use case?
I primarily use this solution for the safety of my PC. It protects me against ransomware and other types of viruses.
How has it helped my organization?
Microsoft Defender has indicated problems with some websites that I was able to remove.
A few years ago, when I was using a different product, I was affected by a virus that destroyed everything. Since using Microsoft Defender, I have not had this kind of problem.
What is most valuable?
The most valuable feature is that it helps protect me against any type of virus that might attack my system.
The performance is good.
What needs improvement?
Lowering the price would be an improvement.
For how long have I used the solution?
I have been using Microsoft Defender Antivirus for the last three years.
What do I think about the stability of the solution?
Stability-wise, this is a strong product and it works better than other anti-virus solutions.
Which solution did I use previously and why did I switch?
Prior to this solution, I had used different anti-virus products. One of them was a solution by Kaspersky, which I used for a long time. When I was using it, my PC was running very slow. Sometimes, I was not able to access legitimate websites because Kaspersky blocked them. I found that it blocked many websites that were legally valid, which was frustrating.
Because of these reasons, I switched products.
I used another product after Kaspersky for one year but it was not good either.
How was the initial setup?
Installing this solution on the computer is easy to do.
What was our ROI?
While expensive, the service it provides is good, which is why we are using it.
What's my experience with pricing, setup cost, and licensing?
Microsoft Defender is an expensive product in my country.
What other advice do I have?
I would recommend my friends and colleagues use Microsoft Defender because it always protects us against ransomware and viruses.
In summary, this is a great product.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Team Lead at a tech services company with 1-10 employees
Easy to use with great anti-malware features and quite stable
Pros and Cons
- "It's absolutely free to use."
- "The anti-ransomware features need to be improved upon."
What is our primary use case?
We primarily use it due to the fact that it comes with the Windows 10 bundle and is free. We use it for security purposes. It scans for viruses and malware for us.
What is most valuable?
The solution was highly ranked in the Gartner Report.
It's absolutely free to use.
The anti-malware features are great.
It doesn't use up a lot of resources on my laptop, so it's not slowing anything down.
The product is very easy to use.
What needs improvement?
The anti-ransomware features need to be improved upon.
For how long have I used the solution?
I've been using the solution for about a year. I switched over when I updated my computer to Windows 10.
What do I think about the stability of the solution?
The solution is very stable. So far I haven't had any issues on my laptop. It uses very little resources. It doesn't crash or freeze. There aren't bugs or glitches that I have noticed. It's reliable.
What do I think about the scalability of the solution?
I'm currently only using it on my laptop. I'm not sure if the solution can scale per se.
I will continue to use the solution, regardless of its scalability potential.
How are customer service and technical support?
I've never had a reason to reach out to technical support, as the solution runs very well. As I've never contacted them, I can't speak to the quality of their service at this time.
Which solution did I use previously and why did I switch?
I did previously try to use the free version of Avast. It's not really user friendly like Defender and it used to use a lot of my laptop's resources. I switched to Defender as it was also free and came with my Windows 10.
How was the initial setup?
The initial setup is not complex. It's very straightforward. When you download Windows 10 it comes pre-loaded and ready to go. It's a default now. Previously, it was a little more difficult.
What's my experience with pricing, setup cost, and licensing?
The solution is free. Once a user downloads Windows 10, they automatically get the product.
What other advice do I have?
I'd recommend the solution. Why not, after all? It's already there within Windows 10 and is part of a user's Microsoft bundle.
Overall, I'd rate the product eight out of ten. If it had more ransomware protection, I'd rate it higher. As it is, the solution offers great malware features, is ranked pretty highly in Gartner and is easy to implement and use. Plus, it doesn't drain a lot of your machine's resources, which is a bonus.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Security Architect at a comms service provider with 5,001-10,000 employees
Scalable with great threat detection and good stability
Pros and Cons
- "It's not really visible for the user - which is a benefit."
- "The initial setup can be a bit complex."
What is our primary use case?
The solution is used to protect the endpoint. Also, there's an antivirus and then advanced threat protection. It's also detecting threats and sending that to the cloud and correlating that without the events from other parts of the EMS suites. That's primarily what we are using it for. It is also capable of doing some attack surface reduction that you can configure on the endpoint. It's basic protection plus surveillance. It's also an EDR, however, we are not using that.
How has it helped my organization?
It's always very difficult to measure, however, it integrates very well with the other Microsoft products. It's easy to handle them. That's an important point when you want to achieve a higher security level that it's easy to manage. You can be sure that it's up to date and it's managed and the alarms are taking care of and so on. It's not only the technical capabilities, that are important. How it plays together with the rest of your products is also key.
What is most valuable?
It's not really visible for the user - which is a benefit.
We know it's pretty good in terms of detecting threats against our platform and attacks. We have seen that.
There's privileged escalation or lateral movements for attacks.
The solution is stable.
The scalability is good.
What needs improvement?
The dashboards could be better. There's a suite of different products that play together and enhance security and receive signals from different parts of the product suites. When you are trying to look into that sort of depth on a dashboard, or across various dashboards, it can be difficult to obtain a comprehensive overview as it's so divided.
The initial setup can be a bit complex.
Beyond that, I'm not involved in the day-to-day operation. There may be others that can offer more insights.
For how long have I used the solution?
We started using it when we started to migrate to Windows 10 and that was likely four years ago. However, that was the Microsoft basic version. Recently, we also enabled the ATP path.
What do I think about the stability of the solution?
It's my understanding that the solution is very stable. It's a pretty mature solution.
What do I think about the scalability of the solution?
In terms of scalability, we have not encountered any issues. We have around 7,000 end points.
We don't have too many physical people dealing with the solution. We have some people in operations and then some architects and so on, however, they are not involved on a day-to-day basis.
How was the initial setup?
The initial setup is somewhat complex, however, that's not only due to the product. It's also the environment that it is going to be implemented into. Also, when you have a company with a lot of legacy products and all the setups and so on there may be difficulties in terms of getting everything to work together.
The deployment can take up to a couple of months, however, it's dependant on the environment that it needs to be implemented into. For instance, if other kinds of agents are writing on the computer, you need to make sure that it is not consuming too much CPU capacity and so on. If you have a good system, it would be very quick to install.
We have a deployment plan and we have taken advice from Microsoft Learning from their onboarding Planning information. There isn't anything that is very special, as, when you roll out new software on an endpoint, you must make sure that it's not disturbing the day-to-day operation. You start with a small group of test users and then do it in bigger and bigger waves and always be ready to go back. It's good to have that preparedness so that you can roll back and you can investigate what's gone wrong and so on, however that's not special to a different endpoint. That's a normal deployment strategy.
What was our ROI?
It has been possible to reduce the use of other agents. Beyond that, we have not made any financial calculations in relation to ROI. We have been using McAfee, for example, among others, and it's been possible to scale down. Microsoft is more integrated, more comprehensive, and Defender is part of the Microsoft operating system.
What other advice do I have?
We are customers and end-users.
This Microsoft security platform is very much a SAS platform. It's playing together with all the other security products from Microsoft and the company is using the Azure platform to collect the information and to work on the main refine security findings. It's working very well together with the Microsoft Cloud solution for security.
It's my understanding that they call it the security graph. It's quite important that they are communicating together. Windows Defender, ATP is delivering a lot of telemetry to that form and correlating it with telemetries.
The reason why we have implemented DHCP part is due to the fact that we bought a Microsoft E5 license with a lot of security enhancements.
I've only seen it in the implementation and design phase, however, it's pretty good. That said, it's also within the environment of a large company where the processes can be a bit difficult.
I'd advise users to integrate it into their security operations center so that they can have the full benefit of the product.
I'd rate the solution at an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Consultant at Rpc Data
Easy to configure, feature-rich, and easy to use
Pros and Cons
- "The protection that it provides is quite good."
- "The user interface could use some improvement."
What is our primary use case?
We use Microsoft Defender Antivirus as part of our security solution.
How has it helped my organization?
I have set Microsoft Windows Defender up to notify me when there is a problem. I open it up and then decide what to do. The interface has all of the important things that I want to be able to do.
What is most valuable?
It is easy to use and the only thing you need to do is make sure that you have internet, and keep your organization schema up to date. There is not much to do in terms of configuration.
The protection that it provides is quite good.
What needs improvement?
The user interface could use some improvement.
For how long have I used the solution?
I have been using Microsoft Defender Antivirus since 2015.
Which solution did I use previously and why did I switch?
I had been using AVG prior to Microsoft Defender.
How was the initial setup?
There is no installation, as it comes pre-configured on the computer.
What's my experience with pricing, setup cost, and licensing?
For most people, the price of the license is not something that they have to worry about.
What other advice do I have?
This is a product that I have recommended to my friends and I will continue to do so.
Overall, this is a good product and I have never been disappointed with it. That said, there is always something that can be improved.
I would rate this solution a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head - IT Operations & Enterprise Systems Support at a financial services firm with 1,001-5,000 employees
Few false positives and comes bundled with the operating system, but it needs a comprehensive dashboard
Pros and Cons
- "The fact that it's from Microsoft, you don't have many false positives, unlike products from other vendors might have."
- "I would like to have a dashboard that shows an overview of the results for the enterprise."
What is our primary use case?
Our primary use is for protection against malware.
What is most valuable?
What I like best is that it is part of the operating system, as opposed to a third-party application.
The fact that it's from Microsoft, you don't have many false positives, unlike products from other vendors might have.
Updates occur frequently throughout the day.
What needs improvement?
I would like to have a dashboard that shows an overview of the results for the enterprise.
For how long have I used the solution?
We just began using Windows Defender in the company.
How are customer service and technical support?
We have premium support, which is part of our enterprise agreement with Microsoft.
How was the initial setup?
The deployment takes place with the operating system, so it was not complex.
What about the implementation team?
We used a Microsoft consultant to assist with our implementation.
What's my experience with pricing, setup cost, and licensing?
This product is included in the pricing for Windows.
What other advice do I have?
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Support Engineer at a tech services company with 51-200 employees
Offers cloud protection and comes embedded with Windows, but isn't very robust
Pros and Cons
- "The solution's main antivirus capabilities are okay. So far, they have kept us safe."
- "The solution could use improvement on the interface."
What is our primary use case?
The solution is basically an antivirus and is used to protect users from a number of things. Mainly, the solution protects against cyber-attacks and defends a user from viruses so that files are protected. Of course, it will be very important to have a big antivirus in place so that companies are protected from big attacks. Windows Defender does not really do that.
What is most valuable?
The solution's main antivirus capabilities are okay. So far, they have kept us safe.
There is cloud protection as well, however, we don't utilize that very much.
What needs improvement?
The solution does not have deep protection. Sometimes you find that you have some virus attacks. Most times we're on the internet. As you search so many websites, chances are high you visit sites that are fraudulent. There could be cases like phishing, where software could be embedded in some websites or some other viruses could come into your PC under Windows Defender. The security is basically limited. It's not so strong, in my understanding. It could be more robust.
The solution could use improvement on the interface. Most different Defender software comes with a different graphical user interface and some tend to be a bit complex. They should work to make the interface more user-friendly for basic users. For myself, as an IT person, it's fine, however, for a layperson, the interface might be a bit confusing.
It would be nice if they would collect user ratings and feedback. It would help them find ways to better add features and add-ons in the future.
The dashboards always have room for improvement.
For how long have I used the solution?
We've been using the solution for over two years now.
What do I think about the stability of the solution?
For the most part, free things are not as effective as licensing or something you purchase. That's why many times our clients ask for a licensed antivirus such as Kaspersky. Our clients do ask for licensed Kaspersky or BitDefender, or other antiviruses. Windows Defender, which is just a free version, is not as effective. It doesn't have deep support or deep protection.
What do I think about the scalability of the solution?
We have ten people in our office and everyone is currently using the solution. That's just in our Ugandan office. We have head office in India, for example, and they may use it there as well.
How are customer service and technical support?
I've never reached out to Microsoft's technical support. We haven't had issues that would require us to. I can't speak to their level of service.
Which solution did I use previously and why did I switch?
We have clients that also ask to license Kaspersky or BitDefender for added protection.
How was the initial setup?
The initial setup is not complex. We don't have a deployment or installation process, as the solution comes pre-installed with Windows. It's just the default software. It's part of their offering. We don't have to do anything separately.
What's my experience with pricing, setup cost, and licensing?
There isn't really a licensing process. The solution was pre-installed by default. It simply comes with Microsoft Windows.
What other advice do I have?
We are Microsoft resellers.
The solution is not on the cloud. Our office is small. We use independent computers. It's not in a structured network environment. We just use a small wireless network. As individuals, we are using it on small computers.
In my region, I would not necessarily recommend this solution. I'd still advise my clients to have other antiviruses unless I get to know that there is a licensed version of Windows Defender that Microsoft is selling and licensing. I still go ahead to advise my clients to buy other antiviruses, which are more effective. Kaspersky, for example, is a good option.
I would rate the solution at a six out of ten. There are other more robust antiviruses on the market that you can license.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Updated: December 2024
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