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reviewer1520301 - PeerSpot reviewer
Consulting Director at a tech services company with 5,001-10,000 employees
Real User
Reliable protection included with Windows Operating System
Pros and Cons
  • "It's stable."
  • "I would like to see fewer pop messages and alerts."

What is our primary use case?

I'm a consultant and I don't use these solutions. We sell them and we do research for sales purposes.

I don't use it explicitly. Rather, it's there on my laptop filtering viruses. It's there to protect my laptop.

What needs improvement?

I have had a few minor issues on my laptop but nothing really big.

I would like to see fewer pop messages and alerts. 

It's disturbing when you have that many alerts. 

Even though it shows you it's working, I don't really need to see it. If it was running in the background and never showing that would be perfect for me.

For how long have I used the solution?

It's been a part of my laptop by default for two to three years.

I am probably not using the latest version. I don't follow the best practices in terms of updates. I may have an outdated product.

What do I think about the stability of the solution?

It's stable. There are no issues that I know of. 

My laptop has been working.

Buyer's Guide
Microsoft Defender for Endpoint
December 2024
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What do I think about the scalability of the solution?

As it is for my personal use, this is an area that is not necessary for me to explore.

I am the only person using it.

I am a part of a tiny organization with a tiny team that is autonomous.

How are customer service and support?

I have not contacted technical support.

Which solution did I use previously and why did I switch?

I have used Symantec Endpoint Protection. It was the standard choice in my previous company.

How was the initial setup?

From what I remember, the initial setup was transparent. I haven't had to deal with it.

I would say that the initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

It's included with the Windows Operating System, I don't pay for any licensing fees.

What other advice do I have?

I would recommend using this solution. I haven't had any issues and it's been working fine for me.

I plan to continue using this product as long as it is not causing any problems.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1505484 - PeerSpot reviewer
Owner at a tech services company with 1-10 employees
Real User
A cloud delivered endpoint security solution that defends against various threats
Pros and Cons
  • "The primary advantage is that you don't need to install it. It's included in the Windows 10 delivery."
  • "Some integration components for Mac should be added. We use both Windows 10 desktops and Mac desktops, but presently, the Mac component is still lagging a bit behind."

What is our primary use case?

We use this solution and we also implement it for customers. We mainly use it for its anti-malware and threat protection capabilities. If a client comes to us who uses Office 365, then we suggest this solution.

At the moment we have between 10 to 50 customers.

We definitely plan to keep using this solution. We're currently just pushing out all other solutions because they're not integrated and they have additional deployment costs. The only thing which is a bit peculiar is that you need to convince the customer that you're not talking about an antivirus solution. If we do, then they end up comparing things that are incomparable.

What is most valuable?

The primary advantage is that you don't need to install it. It's included in the Windows 10 delivery.

It's part of the Microsoft 365 suite, so it's integrated. We also use it for collaboration with other components within the suite. These two things are the most important for us at the moment.

What needs improvement?

Some integration components for Mac should be added. We use both Windows 10 desktops and Mac desktops, but presently, the Mac component is still lagging a bit behind. However, I think this is a temporary case.

For how long have I used the solution?

I have been using Microsoft Defender for roughly one year.

What do I think about the stability of the solution?

On Mac, it's quite unstable and unusable; however, it's very stable for Windows. We're content with what it does and how it works.

What do I think about the scalability of the solution?

It's on the cloud, so scalability is not an issue.

How are customer service and technical support?

We've had no problems with customer support.

How was the initial setup?

There's no installation to be done on the device itself, so it's quite easy. Configuration takes roughly two to three days.

What about the implementation team?

Our company acts as both a consultant and integrator. 

What's my experience with pricing, setup cost, and licensing?

Licensing options vary. Some customers buy it as an enterprise agreement and pay yearly. Others buy it as a CSP, so they pay per month. It completely depends on the customer's needs.

What other advice do I have?

Overall, on a scale from one to ten, I would give this solution a rating of nine. Some integration components on Mac should be improved. It should be more stable on Mac. If they fixed this, I would give it a rating of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Microsoft Defender for Endpoint
December 2024
Learn what your peers think about Microsoft Defender for Endpoint. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
Patrick Scolyer-Gray - PeerSpot reviewer
Founder & CEO at Pathbreaker Pty Ltd
Real User
Top 10
Free, integrated with Windows, and no installation needed
Pros and Cons
  • "Microsoft Defender for Endpoint comes pre-installed in Microsoft Windows."
  • "Microsoft Defender for Endpoint should have more transparency. In the latest edition of Windows, Windows 11, it is a compulsory requirement to connect to a Microsoft account, which in turn has implications for Defender. This should be removed."

What is our primary use case?

Microsoft Defender for Endpoint is a basic endpoint protection solution. If you do not combine it with another solution then you will leave yourself open to vulnerabilities. I used Microsoft Defender for Endpoint in conjunction with other solutions, such as Cylance.

What needs improvement?

Microsoft Defender for Endpoint should have more transparency. In the latest edition of Windows, Windows 11, it is a compulsory requirement to connect to a Microsoft account, which in turn has implications for Defender. This should be removed.

For how long have I used the solution?

I have been using Microsoft Defender for Endpoint for a few years.

How are customer service and support?

I have not called Microsoft technical support.

How was the initial setup?

Microsoft Defender for Endpoint comes pre-installed in Microsoft Windows.

What's my experience with pricing, setup cost, and licensing?

The solution comes as part of Microsoft Windows. 

What other advice do I have?

I wouldn't call Microsoft Defender for Endpoint a solution, I'd call it part of a solution. I don't think I would be going around recommending it.

I rate Microsoft Defender for Endpoint an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer940044 - PeerSpot reviewer
Senior Manager -Datacenter Planning and Operations at a comms service provider with 1,001-5,000 employees
Real User
An ideal solution for web security but scalability could be improved
Pros and Cons
  • "Defender is stable enough and is competitive with the other products in the market."
  • "The scalability could be improved - I would rate it between a seven and an eight."

What is our primary use case?

I primarily use Defender for web protection.

For how long have I used the solution?

I've been using Defender for over ten years.

What do I think about the stability of the solution?

Defender is stable enough and is competitive with the other products in the market.

What do I think about the scalability of the solution?

The scalability could be improved - I would rate it between a seven and an eight.

How was the initial setup?

The initial setup was not complicated. 

What about the implementation team?

We implemented using a Microsoft team.

What's my experience with pricing, setup cost, and licensing?

Defender is available on a yearly subscription.

What other advice do I have?

Defender is an ideal solution for web security. I would rate it as seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1532022 - PeerSpot reviewer
Technical Project Manager at a computer software company with 10,001+ employees
Real User
Work autonomously, scalable, and reliable
Pros and Cons
  • "The main features of this solution are that it handles everything by itself and is well integrated."
  • "There could be an increase in security for the solution."

What is our primary use case?

I am using the solution for personal data protection.

What is most valuable?

The main features of this solution are that it handles everything by itself and is well integrated.

What needs improvement?

There could be an increase in security for the solution.

For how long have I used the solution?

I have been using this solution for a couple of years.

What do I think about the stability of the solution?

The solution has been stable.

What do I think about the scalability of the solution?

In my experience, the solution has been scalable.

What's my experience with pricing, setup cost, and licensing?

There is no license needed, the solution comes with Microsoft Windows.

What other advice do I have?

I would recommend this solution to others.

I rate Microsoft Defender Antivirus a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
System Engineer at Dr. Marc Daenen
Real User
A standard malware and antivirus solution — nothing more, nothing less
Pros and Cons
  • "Microsoft Defender for Endpoint is quite good. We haven't really experienced any issues with it."
  • "I personally haven't experienced any pain points, but some of my coworkers feel that it isn't secure enough."

What is our primary use case?

Just as the name states, we use this solution to defend endpoints. 

We're actually in the process of moving away from this solution. We are beginning to use SentinelOne.

What is most valuable?

For me, It's just a standard malware and antivirus solution — nothing more, nothing less. 

What needs improvement?

I personally haven't experienced any pain points, but some of my coworkers feel that it isn't secure enough.

It would be nice if they could guarantee that we'll always be safe and secure with them. 

For how long have I used the solution?

I have been using Microsoft Defender for Endpoint for roughly four years. 

What do I think about the stability of the solution?

For me, this solution is both reliable and stable. 

How are customer service and technical support?

I have never had to contact their technical support. 

How was the initial setup?

The initial setup was straightforward. 

What other advice do I have?

Microsoft Defender for Endpoint is quite good. We haven't really experienced any issues with it.

I would recommend Microsoft Defender for Endpoint to other users. Overall, on a scale from one to ten, I would give this solution a rating of eight. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
InfosecAn677 - PeerSpot reviewer
Information Security Analyst at a financial services firm with 501-1,000 employees
Real User
A security implementation that supplies proactive issue resolution with cloud analytics and APT
Pros and Cons
  • "This is a very go, proactive solution to threat protection using advanced analysis."
  • "Updates are not coming out of preview quickly enough and it is holding back on the development of the product."

What is our primary use case?

Our primary use for the solution is threat detection and response.

How has it helped my organization?

It's basically for security implementation, response planning capabilities and other security functions. Obviously, auditing, HR, requirements, legals, auditing, banking, and financial services all require a lot of the data that are generated and reported out of the platform.

What is most valuable?

The features that are most valuable for us are cloud analytics from the APT (Advanced Threat Protection) engine or quarantine, deletion, and removal. Basically, they work by web engine. Simply, it is proactive in resolving potential issues.

What needs improvement?

There are certain features that do have room for improvement. I think with the analytics engine they're looking at it from the desktop and the server perspective. I think the desktop engine should also include the script analytics — what executed, what's the power shelf or UI commands, or some form of Splunk regex. I know we don't have that functionality with a run-time analytics platform, but it's a JS (JavaScript) based one. So it would be good if they had a regex to JS converter.

The biggest problem is they need to take things out of preview. I know that they're developing on the platform service with the analytics engine, but so many services still rate it as a preview after 12 to 18 months, which is stopping adoption with businesses knowing that that solution could be filled and redirected at any time. So that delay is limiting technology to be able to be updated because they don't have to release all production support.

For how long have I used the solution?

I've been using it for about eight-and-a-half years, if you add the early adoption projects.

What do I think about the scalability of the solution?

In the last 12 months, we've moved up to the Gartner Magic Quadrant report as a leading form of threat analysis. Obviously, the more clients that migrate to Cloud Services the more analytics platforms are picking it up. There are auto-resolutions and it's getting more cross-correlations between tendency. So we're getting a lot more APT (Applied Predictive Technologies) and IOC (Indicators of Compromise) data through which you can get a better response, better response times, automatic remediation tasks, reduce the amount of the alerts and false positives — that sort of thing. It's all really useful. It's scaling out on its own.

How are customer service and technical support?

We get direct support. They're literally across the road from us. We've got multiple Microsoft engineers assigned to our contract as well, so we deal directly with their engineering teams.

How was the initial setup?

The setup was simple and straightforward.

Here we SCOM (System Center Operations Manager) SCCM (System Center Configuration Manager) deployment for pushing out the agent's, done the deployment for the AIP (Azure Information Protection) scanners and load that unified data locally.

What about the implementation team?

We consulted with Microsoft, but we're a full IT workhouse so we have qualified engineers that were coming off a three-year capability program to deliver all of those services.

As far as the amount of staff we use to support the solution, we have a lot of managed providers and different international SOC (Security Operations Center) teams and different agencies that manage a lot of the services. I would say that globally we would have probably about close to a hundred engineers working on the solutions full-time with cloud app development and Kubernetis and things like that.

Which other solutions did I evaluate?

We compared extensively between multiple services, everything from Azure, cloud service providers, identity providers, platform SaaS providers — we did all that before we sort of consolidated on certain technologies in different areas.

We're utilizing a lot of the services. There will be some future state planning goals, but we're taking a risk-averse assessment on the product. We're more controlled about how things like our customer member data protections, cryptography and those types of things are working. So we're doing still doing a little bit of assessment. I know it's got the ASD clearance rating and certain services, but that's based off the tenancy agreements.

What other advice do I have?

I'd say the product rates about an eight out of ten as it currently stands.

You have to implement the product — there's no choice. You can't use the exchange online protection or the advanced analytics or obscure identity IP protection without the APT being installed on the endpoint. Otherwise you're not getting into threat intelligence or the actions. You're not going to get the full response plan or activities that occurred. You cannot deploy without APT being installed on the desktops and have a full, defined solution for unified labeling. That has to be deployed and tested for unstructured data for at least six months with the AIP (Azure Information Protection) scan that's deployed with APT.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
MIS Specialist at a agriculture with 201-500 employees
Real User
Stable, scalable, and provides good protection
Pros and Cons
  • "Defender is stable. The performance is good."
  • "Defender is free for one year. Once that year is over, we will switch to Kaspersky."

What is most valuable?

Defender's endpoint protection is good.

For how long have I used the solution?

I've been using Defender for less than one year. Defender is free for one year. Once that year is over, we will switch to Kaspersky.

What do I think about the stability of the solution?

Defender is stable. The performance is good.

What do I think about the scalability of the solution?

In terms of scalability, I rate Defender 10 out of 10. 

How are customer service and support?

I haven't dealt with Microsoft support for this product.

How was the initial setup?

It's easy. Defender came pre-loaded on our computers.

What other advice do I have?

I rate Microsoft Defender for Endpoint eight out 10. I would recommend it to others.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Microsoft Defender for Endpoint Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Microsoft Defender for Endpoint Report and get advice and tips from experienced pros sharing their opinions.