Within our company, there are roughly 400-500 users of this solution.
Systems Administrator at The Port Authority of Jamaica
Delivers comprehensive, ongoing, and real-time protection against a number of threats
Pros and Cons
- "The antivirus features are very useful."
- "We encountered some issues when we were trying to enable automatic updates from our group policy."
What is our primary use case?
What is most valuable?
The antivirus features are very useful.
What needs improvement?
We encountered some issues when we were trying to enable automatic updates from our group policy.
What do I think about the stability of the solution?
We have onboarded a number of machines without any issues.
We find that Microsoft Defender Antivirus is very stable. We've experienced complications with other solutions in the past and found that this is one of the most stable solutions. It's also very scalable, too.
Buyer's Guide
Microsoft Defender for Endpoint
February 2025

Learn what your peers think about Microsoft Defender for Endpoint. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
How are customer service and support?
Marine data systems also handle our support. If we have any issues, we come to them first. Their support has been really good.
How was the initial setup?
At first, the initial setup was a bit complex, but after we had some experience with it, it wasn't a problem.
What about the implementation team?
Marine data systems is a partner of ours and they helped us with deployment — they're excellent.
Which other solutions did I evaluate?
We have evaluated and used Mindset before. We also evaluated Kaspersky. We decided to go with Microsoft Defender Antivirus because of its onboarding capabilities and automatic updating.
What other advice do I have?
Before settling on this solution, you should explore more than one form of ATP. Overall, Microsoft Defender Antivirus is a very good application.
On a scale from one to ten, I would give this solution a rating of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Senior Manager -Datacenter Planning and Operations at a comms service provider with 1,001-5,000 employees
An ideal solution for web security but scalability could be improved
Pros and Cons
- "Defender is stable enough and is competitive with the other products in the market."
- "The scalability could be improved - I would rate it between a seven and an eight."
What is our primary use case?
I primarily use Defender for web protection.
For how long have I used the solution?
I've been using Defender for over ten years.
What do I think about the stability of the solution?
Defender is stable enough and is competitive with the other products in the market.
What do I think about the scalability of the solution?
The scalability could be improved - I would rate it between a seven and an eight.
How was the initial setup?
The initial setup was not complicated.
What about the implementation team?
We implemented using a Microsoft team.
What's my experience with pricing, setup cost, and licensing?
Defender is available on a yearly subscription.
What other advice do I have?
Defender is an ideal solution for web security. I would rate it as seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Microsoft Defender for Endpoint
February 2025

Learn what your peers think about Microsoft Defender for Endpoint. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
System Engineer at Dr. Marc Daenen
A standard malware and antivirus solution — nothing more, nothing less
Pros and Cons
- "Microsoft Defender for Endpoint is quite good. We haven't really experienced any issues with it."
- "I personally haven't experienced any pain points, but some of my coworkers feel that it isn't secure enough."
What is our primary use case?
Just as the name states, we use this solution to defend endpoints.
We're actually in the process of moving away from this solution. We are beginning to use SentinelOne.
What is most valuable?
For me, It's just a standard malware and antivirus solution — nothing more, nothing less.
What needs improvement?
I personally haven't experienced any pain points, but some of my coworkers feel that it isn't secure enough.
It would be nice if they could guarantee that we'll always be safe and secure with them.
For how long have I used the solution?
I have been using Microsoft Defender for Endpoint for roughly four years.
What do I think about the stability of the solution?
For me, this solution is both reliable and stable.
How are customer service and technical support?
I have never had to contact their technical support.
How was the initial setup?
The initial setup was straightforward.
What other advice do I have?
Microsoft Defender for Endpoint is quite good. We haven't really experienced any issues with it.
I would recommend Microsoft Defender for Endpoint to other users. Overall, on a scale from one to ten, I would give this solution a rating of eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Owner at a tech services company with 1-10 employees
A cloud delivered endpoint security solution that defends against various threats
Pros and Cons
- "The primary advantage is that you don't need to install it. It's included in the Windows 10 delivery."
- "Some integration components for Mac should be added. We use both Windows 10 desktops and Mac desktops, but presently, the Mac component is still lagging a bit behind."
What is our primary use case?
We use this solution and we also implement it for customers. We mainly use it for its anti-malware and threat protection capabilities. If a client comes to us who uses Office 365, then we suggest this solution.
At the moment we have between 10 to 50 customers.
We definitely plan to keep using this solution. We're currently just pushing out all other solutions because they're not integrated and they have additional deployment costs. The only thing which is a bit peculiar is that you need to convince the customer that you're not talking about an antivirus solution. If we do, then they end up comparing things that are incomparable.
What is most valuable?
The primary advantage is that you don't need to install it. It's included in the Windows 10 delivery.
It's part of the Microsoft 365 suite, so it's integrated. We also use it for collaboration with other components within the suite. These two things are the most important for us at the moment.
What needs improvement?
Some integration components for Mac should be added. We use both Windows 10 desktops and Mac desktops, but presently, the Mac component is still lagging a bit behind. However, I think this is a temporary case.
For how long have I used the solution?
I have been using Microsoft Defender for roughly one year.
What do I think about the stability of the solution?
On Mac, it's quite unstable and unusable; however, it's very stable for Windows. We're content with what it does and how it works.
What do I think about the scalability of the solution?
It's on the cloud, so scalability is not an issue.
How are customer service and technical support?
We've had no problems with customer support.
How was the initial setup?
There's no installation to be done on the device itself, so it's quite easy. Configuration takes roughly two to three days.
What about the implementation team?
Our company acts as both a consultant and integrator.
What's my experience with pricing, setup cost, and licensing?
Licensing options vary. Some customers buy it as an enterprise agreement and pay yearly. Others buy it as a CSP, so they pay per month. It completely depends on the customer's needs.
What other advice do I have?
Overall, on a scale from one to ten, I would give this solution a rating of nine. Some integration components on Mac should be improved. It should be more stable on Mac. If they fixed this, I would give it a rating of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Program Manager at a tech services company with 51-200 employees
An excellent well-integrated solution that's stable and scalable
Pros and Cons
- "Defender is integrated into the operating system. It's integrated with everything. You don't have to spend time analyzing what you have to do to be sure that the integration is okay between the security tool and all the other apps. This, from my point of view, is the main advantage."
- "The solution needs to improve its ransomware. It's not so good. It could also use some general performance optimization for the computers the solution operates on, to ensure it does not slow down the devices."
What is our primary use case?
I primarily use it for myself and my businesses as a protection solution.
What is most valuable?
The most valuable feature is the protection given via the antivirus.
What needs improvement?
The solution needs to improve its ransomware. It's not so good. It could also use some general performance optimization for the computers the solution operates on, to ensure it does not slow down the devices.
For how long have I used the solution?
I've been using the solution for five years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is easily scalable. I'm always trying to increase the usage to maximize the capabilities of the product offering. As soon as new capabilities appear I will expand usage to include them. In terms of physical expansion to other devices, I already have the solution on all of my devices.
How are customer service and technical support?
I've never needed to contact technical support.
Which solution did I use previously and why did I switch?
I did previously use a different solution, but it was more convenient to work with Defender. I wanted to use the same provider. I'm using the Microsoft operating system and Microsoft applications. It seemed to be a logical step.
Defender is integrated into the operating system. It's integrated with everything. You don't have to spend time analyzing what you have to do to be sure that the integration is okay between the security tool and all the other apps. This, from my point of view, is the main advantage.
How was the initial setup?
Initially, a few years ago, the setup was not so easy. Now, with Windows 10, it's automatic. It's already within the system, so now we don't have to worry. Initially, before Windows 10, we had to install it. It was not so complicated, but a bit more complicated than now where you don't have to do anything at all. Originally, the deployment took about 10-15 minutes. You only need one person for deployment and maintenance. With the 2000 version, maintenance is almost nonexistent. You just follow up and approve the updates. It's a fraction of the time.
What about the implementation team?
I implemented the solution myself.
What's my experience with pricing, setup cost, and licensing?
You have a standard licensing fee. As far as I know, there are no other costs above and beyond this.
What other advice do I have?
We are using the public cloud deployment model of the solution.
I would recommend the solution. I would rate it ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Admin at IEC (Electoral Commission of South Africa)
It has all the basic features you need, but the support could be more knowledgeable
Pros and Cons
- "Defender should be fine for home use. It has all the basic functionality you need. I can't speak to how well it works as an enterprise solution because I'm not in the space."
- "Microsoft support could be more knowledgeable."
What is our primary use case?
I'm using Defender at home for antivirus protection.
What is most valuable?
Defender should be fine for home use. It has all the basic functionality you need. I can't speak to how well it works as an enterprise solution because I'm not in the space.
What needs improvement?
I have limited knowledge of Defender, so I can't comment on what the product needs because I'm not a security expert. I'm not in that space to say what components are missing compared to competitors.
For how long have I used the solution?
I've been using Defender for a couple of years now.
What do I think about the stability of the solution?
Defender is a highly stable product.
What do I think about the scalability of the solution?
Defender is scalable.
How are customer service and support?
Microsoft support could be more knowledgeable.
How was the initial setup?
Defender is an easy product to set up, and it takes less than 3 minutes.
What other advice do I have?
I rate Defender seven out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
SOC Manager at a tech services company with 51-200 employees
Stable solution with good threat intelligence; offers good technical support
Pros and Cons
- "Its threat intelligence feature is beneficial. This solution smoothly integrates with SIEM."
- "Integrating this with third-party systems has some complexity involved."
What is our primary use case?
We use this solution for threat management and pallet management.
What is most valuable?
Threat intelligence is one of the most valuable features in Microsoft Defender for Endpoint. It's one of the key benefits we enjoy from the solution. The built-in Windows protection is another key benefit we like about the solution.
We've also integrated Microsoft Defender for Endpoint with the SIEM, for pallet management. It went smoothly and there were no challenges.
What needs improvement?
An additional feature I'd like to see in the next release is for this product to be more flexible when integrating with third-party systems.
Another feature I'd like to see in this product is the sandbox, particularly a third-party sandbox. This feature will help us give better service.
For how long have I used the solution?
It's been six months since I've started using Microsoft Defender for Endpoint.
What do I think about the stability of the solution?
This solution has very good stability.
What do I think about the scalability of the solution?
This solution is scalable.
How are customer service and support?
Microsoft's technical support is good.
How was the initial setup?
The initial setup for this solution was easy, but after the basic configuration, particularly the integration with other tools, there was some struggle initially, but later on, integration went through. Integration with third-party systems had some complexity involved.
What's my experience with pricing, setup cost, and licensing?
Compared to ESET, the pricing for Microsoft Defender for Endpoint is on the higher side.
Which other solutions did I evaluate?
I evaluated ESET and ArcSight.
What other advice do I have?
Currently, we have not experienced or seen any challenges with Microsoft Defender for Endpoint.
Our customers are mostly medium-sized companies.
My advice to people thinking about implementing Microsoft Defender for Endpoint is that it is good, in relation to Windows, but if they want to have a holistic product in relation to Linux and other systems, they need to consider other products.
I'm rating Microsoft Defender for Endpoint an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Chief Executive Officer at a tech services company with 1,001-5,000 employees
One of the best antiviruses on the market that's straightforward to set up and quick to deploy
Pros and Cons
- "It's one of the best antiviruses on the market."
- "The solution could be even more secure and provide an even higher level of security."
What is our primary use case?
We primarily use the solution for cloud security. It was used for threat detection and endpoint to endpoint.
The product can be used for organizations that use Microsoft as their primary security defender and need zero-day threat protection. It's good for companies that want to make sure there are no threats or attacks on their information.
What is most valuable?
It's one of the best antiviruses on the market.
What needs improvement?
The solution could be even more secure and provide an even higher level of security.
For how long have I used the solution?
I've been using the solution for more than two months at this point.
What do I think about the scalability of the solution?
We have a team of up to four or five people that use the solution.
How are customer service and support?
I've never contacted technical support or worked with them on any issues.
How was the initial setup?
The installation is very straightforward and the deployment is quick as well.
While I recall the deployment not taking too much time, I don't remember the exact amount, as it was already installed by my team here. It was likely less than ten minutes.
You only need roughly four people, at a maximum, to install the solution. You need one good manager and four or five engineers.
What about the implementation team?
I can handle the installation process myself.
What's my experience with pricing, setup cost, and licensing?
In order to use the solution, a base subscription is required.
What other advice do I have?
We are always using the latest version of the solution.
I'd rate the solution at an eight out of ten.
I would recommend the solution to other users and organizations.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Buyer's Guide
Download our free Microsoft Defender for Endpoint Report and get advice and tips from experienced pros
sharing their opinions.
Updated: February 2025
Product Categories
Endpoint Protection Platform (EPP) Advanced Threat Protection (ATP) Anti-Malware Tools Endpoint Detection and Response (EDR) Microsoft Security SuitePopular Comparisons
CrowdStrike Falcon
SentinelOne Singularity Complete
Cisco Secure Endpoint
Fortinet FortiClient
Cortex XDR by Palo Alto Networks
Symantec Endpoint Security
Intercept X Endpoint
Trend Vision One Endpoint Security
Trellix Endpoint Security
Kaspersky Endpoint Security for Business
ESET Endpoint Protection Platform
HP Wolf Security
Check Point Harmony Endpoint
Buyer's Guide
Download our free Microsoft Defender for Endpoint Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Compare Microsoft Windows Defender and Symantec Endpoint Protection. How Do I Choose?
- Which product would you choose: Microsoft Defender for Endpoint vs Cortex XDR by Palo Alto Networks?
- What do you think of the integration of Azure AD Services, Defender for Endpoint, and Intune as comprehensive security solutions?
- CrowdStrike Falcon vs Microsoft Defender ATP: Comparison of features and performance
- How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
- Running Carbon Black Defense Along with Windows Defender
- How is Cortex XDR compared with Microsoft Defender?
- Which offers better endpoint security - Symantec or Microsoft Defender?
- How does Microsoft Defender for Endpoint compare with Carbon Black CB Defense?
- How would you compare between Microsoft Defender for Endpoint and Tanium EDR?