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System Engineer at Dr. Marc Daenen
Real User
A standard malware and antivirus solution — nothing more, nothing less
Pros and Cons
  • "Microsoft Defender for Endpoint is quite good. We haven't really experienced any issues with it."
  • "I personally haven't experienced any pain points, but some of my coworkers feel that it isn't secure enough."

What is our primary use case?

Just as the name states, we use this solution to defend endpoints. 

We're actually in the process of moving away from this solution. We are beginning to use SentinelOne.

What is most valuable?

For me, It's just a standard malware and antivirus solution — nothing more, nothing less. 

What needs improvement?

I personally haven't experienced any pain points, but some of my coworkers feel that it isn't secure enough.

It would be nice if they could guarantee that we'll always be safe and secure with them. 

For how long have I used the solution?

I have been using Microsoft Defender for Endpoint for roughly four years. 

Buyer's Guide
Microsoft Defender for Endpoint
March 2025
Learn what your peers think about Microsoft Defender for Endpoint. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
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What do I think about the stability of the solution?

For me, this solution is both reliable and stable. 

How are customer service and support?

I have never had to contact their technical support. 

How was the initial setup?

The initial setup was straightforward. 

What other advice do I have?

Microsoft Defender for Endpoint is quite good. We haven't really experienced any issues with it.

I would recommend Microsoft Defender for Endpoint to other users. Overall, on a scale from one to ten, I would give this solution a rating of eight. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1505484 - PeerSpot reviewer
Owner at a tech services company with 1-10 employees
Real User
A cloud delivered endpoint security solution that defends against various threats
Pros and Cons
  • "The primary advantage is that you don't need to install it. It's included in the Windows 10 delivery."
  • "Some integration components for Mac should be added. We use both Windows 10 desktops and Mac desktops, but presently, the Mac component is still lagging a bit behind."

What is our primary use case?

We use this solution and we also implement it for customers. We mainly use it for its anti-malware and threat protection capabilities. If a client comes to us who uses Office 365, then we suggest this solution.

At the moment we have between 10 to 50 customers.

We definitely plan to keep using this solution. We're currently just pushing out all other solutions because they're not integrated and they have additional deployment costs. The only thing which is a bit peculiar is that you need to convince the customer that you're not talking about an antivirus solution. If we do, then they end up comparing things that are incomparable.

What is most valuable?

The primary advantage is that you don't need to install it. It's included in the Windows 10 delivery.

It's part of the Microsoft 365 suite, so it's integrated. We also use it for collaboration with other components within the suite. These two things are the most important for us at the moment.

What needs improvement?

Some integration components for Mac should be added. We use both Windows 10 desktops and Mac desktops, but presently, the Mac component is still lagging a bit behind. However, I think this is a temporary case.

For how long have I used the solution?

I have been using Microsoft Defender for roughly one year.

What do I think about the stability of the solution?

On Mac, it's quite unstable and unusable; however, it's very stable for Windows. We're content with what it does and how it works.

What do I think about the scalability of the solution?

It's on the cloud, so scalability is not an issue.

How are customer service and technical support?

We've had no problems with customer support.

How was the initial setup?

There's no installation to be done on the device itself, so it's quite easy. Configuration takes roughly two to three days.

What about the implementation team?

Our company acts as both a consultant and integrator. 

What's my experience with pricing, setup cost, and licensing?

Licensing options vary. Some customers buy it as an enterprise agreement and pay yearly. Others buy it as a CSP, so they pay per month. It completely depends on the customer's needs.

What other advice do I have?

Overall, on a scale from one to ten, I would give this solution a rating of nine. Some integration components on Mac should be improved. It should be more stable on Mac. If they fixed this, I would give it a rating of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Buyer's Guide
Microsoft Defender for Endpoint
March 2025
Learn what your peers think about Microsoft Defender for Endpoint. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
844,944 professionals have used our research since 2012.
Program Manager at a tech services company with 51-200 employees
Real User
An excellent well-integrated solution that's stable and scalable
Pros and Cons
  • "Defender is integrated into the operating system. It's integrated with everything. You don't have to spend time analyzing what you have to do to be sure that the integration is okay between the security tool and all the other apps. This, from my point of view, is the main advantage."
  • "The solution needs to improve its ransomware. It's not so good. It could also use some general performance optimization for the computers the solution operates on, to ensure it does not slow down the devices."

What is our primary use case?

I primarily use it for myself and my businesses as a protection solution.

What is most valuable?

The most valuable feature is the protection given via the antivirus.

What needs improvement?

The solution needs to improve its ransomware. It's not so good. It could also use some general performance optimization for the computers the solution operates on, to ensure it does not slow down the devices.

For how long have I used the solution?

I've been using the solution for five years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is easily scalable. I'm always trying to increase the usage to maximize the capabilities of the product offering. As soon as new capabilities appear I will expand usage to include them. In terms of physical expansion to other devices, I already have the solution on all of my devices.

How are customer service and technical support?

I've never needed to contact technical support.

Which solution did I use previously and why did I switch?

I did previously use a different solution, but it was more convenient to work with Defender. I wanted to use the same provider. I'm using the Microsoft operating system and Microsoft applications. It seemed to be a logical step. 

Defender is integrated into the operating system. It's integrated with everything. You don't have to spend time analyzing what you have to do to be sure that the integration is okay between the security tool and all the other apps. This, from my point of view, is the main advantage.

How was the initial setup?

Initially, a few years ago, the setup was not so easy. Now, with Windows 10, it's automatic. It's already within the system, so now we don't have to worry. Initially, before Windows 10, we had to install it. It was not so complicated, but a bit more complicated than now where you don't have to do anything at all. Originally, the deployment took about 10-15 minutes. You only need one person for deployment and maintenance. With the 2000 version, maintenance is almost nonexistent. You just follow up and approve the updates. It's a fraction of the time.

What about the implementation team?

I implemented the solution myself.

What's my experience with pricing, setup cost, and licensing?

You have a standard licensing fee. As far as I know, there are no other costs above and beyond this.

What other advice do I have?

We are using the public cloud deployment model of the solution.

I would recommend the solution. I would rate it ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Fellipe Abib - PeerSpot reviewer
CEO at Datasirius TI
Real User
Easy to set up endpoint security solution with automated investigation and web content filtering features; has a vulnerability management dashboard
Pros and Cons
  • "Easy to understand and easy to set up endpoint security solution. It's a multifeatured product with web content filtering and automated investigation features. It also has a fantastic vulnerability management dashboard."
  • "The UI for Microsoft Defender for Endpoint needs to be better. Integration with client dashboards is also lacking in this product, e.g. client dashboards shouldn't just be viewable from the cloud, because when the client's computer is offline, you won't be able to see the client dashboard."

What is our primary use case?

Most of my clients use Microsoft Defender for Endpoint for attack and threat prevention. I always look at the alert page to get alert details. This solution is also used for EDR (endpoint detection and response). We also use it for web content filtering and for completely automated investigations.

What is most valuable?

What I found most valuable in Microsoft Defender for Endpoint is its vulnerability dashboard. It's fantastic for my clients and I.

What needs improvement?

In my experience, I only need the client dashboard in the cloud and in the server. For my dashboards in the cloud, I can set up and see everything. I can check alerts, e.g. I'm alerted when something happens, but when my client is offline, and I want to look for something offline, e.g. directly on his computer, I'm not able to see everything. My client's computer needs to be online for me to be able to see the information I need, and this is an area for improvement.

There should be integration of this solution with client dashboards. I need to see some of the dashboards directly from the computers of my clients, rather than just their cloud dashboards. If the dashboard is only viewable from the cloud, I will not be able to view it when the computer is offline.

What I'd like to see in the next release of Microsoft Defender for Endpoint is a better UI. Another suggestion to improve this solution is having endpoint protection offline, e.g. I'll set up a file on Microsoft Defender for Endpoint and all the network, so my ISP goes in and out through the Defender server. Rather than just being on cloud, they must make an appliance for on-premises deployment.

For how long have I used the solution?

I started using Microsoft Defender for Endpoint six months ago, so I've been using it for half a year.

What do I think about the stability of the solution?

Microsoft Defender for Endpoint is a very stable solution.

What do I think about the scalability of the solution?

Microsoft Defender for Endpoint is a scalable solution.

How are customer service and support?

I have no complaints about the technical support for Microsoft Defender for Endpoint.

How was the initial setup?

The initial setup for Microsoft Defender for Endpoint was super easy for me.

What about the implementation team?

Implementing this solution is done in-house. I'm the one implementing it. I can set it up for multiple clients weekly, e.g. five clients a week.

What other advice do I have?

I'm using Microsoft Defender for Endpoint for myself and for my clients. I'm a partner of Microsoft.

I'm the one in charge of the deployment and maintenance of this solution.

My advice to someone planning to use Microsoft Defender for Endpoint is that it's super easy to understand, whether you have no prior knowledge of it, or you want to learn more about it. You can also learn more about security, particularly information security.

My rating for Microsoft Defender for Endpoint is nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1293498 - PeerSpot reviewer
Sr. Consultant at a computer software company with 51-200 employees
Consultant
Expandable and reliable with helpful technical support
Pros and Cons
  • "The stability keeps getting better and better."
  • "It's not quite a mature solution just yet. It needs more time to grow and develop."

What is our primary use case?

We're using it in the backend, just for securing our environment. We're not an end-user, we are a Microsoft partner and we are using it as a B2B solution. It's more for customers. From the software side, we provide solutions that are mainly Microsoft-based. 

What is most valuable?

It's a solution that can exist in the cloud, which makes it very scalable.

The stability keeps getting better and better.

What needs improvement?

Sometimes it's complicated. It's not intuitive in terms of installation and deployment. When we are making some POCs for customers before engaging and we are testing all the Microsoft security solutions for our customers. We've found it hard so far.

It's not quite a mature solution just yet. It needs more time to grow and develop.

The setup can be a bit difficult. This is expected. We sometimes deal with difficult environments. 

For how long have I used the solution?

I've been using the solution for two years now. It hasn't been too long. 

What do I think about the stability of the solution?

The stability is great. It just keeps getting more and more stable. As it matures, it's going to be very good.

What do I think about the scalability of the solution?

The scalability in general is quite good. If a company needs to expand it, it can do so.

Today, we have dozens of clients using the solution and we're expecting to add more. This is our target - to increase the number of customers using the solution.

How are customer service and support?

So far, technical support is okay. We have no complaints. 

How was the initial setup?

The initial setup can be a bit difficult. I have had some feedback from engineers that say sometimes they are struggling and it's not as easy as we would hope. That said, we are dealing with quite complicated solutions, and it's normal to not be as easy. This is not a plug-and-play product. You need to configure it and to add and change parameters and you have to adapt it to the different environments.

How big your technical team needs to be varies according to each deployment. It depends on what is expected and what needs to be done. 

What about the implementation team?

We tend to implement the solution for our clients. 

What's my experience with pricing, setup cost, and licensing?

Clients do need to pay for a license. They vary. Some are charged monthly, others, yearly. There are various options. 

What other advice do I have?

While I cannot speak to the exact version number, we are likely on the latest version. We have an administrative team that makes sure it is updated and takes care of everything for us. 

I would recommend the solution to others. So far, it has been a good product.

I'd rate it overall at an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Admin at IEC (Electoral Commission of South Africa)
Real User
It has all the basic features you need, but the support could be more knowledgeable
Pros and Cons
  • "Defender should be fine for home use. It has all the basic functionality you need. I can't speak to how well it works as an enterprise solution because I'm not in the space."
  • "Microsoft support could be more knowledgeable."

What is our primary use case?

I'm using Defender at home for antivirus protection.

What is most valuable?

Defender should be fine for home use. It has all the basic functionality you need. I can't speak to how well it works as an enterprise solution because I'm not in the space. 

What needs improvement?

I have limited knowledge of Defender, so I can't comment on what the product needs because I'm not a security expert. I'm not in that space to say what components are missing compared to competitors.

For how long have I used the solution?

I've been using Defender for a couple of years now.

What do I think about the stability of the solution?

Defender is a highly stable product.

What do I think about the scalability of the solution?

Defender is scalable.

How are customer service and support?

Microsoft support could be more knowledgeable.

How was the initial setup?

Defender is an easy product to set up, and it takes less than 3 minutes.

What other advice do I have?

I rate Defender seven out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
SOC Manager at a tech services company with 51-200 employees
Real User
Stable solution with good threat intelligence; offers good technical support
Pros and Cons
  • "Its threat intelligence feature is beneficial. This solution smoothly integrates with SIEM."
  • "Integrating this with third-party systems has some complexity involved."

What is our primary use case?

We use this solution for threat management and pallet management.

What is most valuable?

Threat intelligence is one of the most valuable features in Microsoft Defender for Endpoint. It's one of the key benefits we enjoy from the solution. The built-in Windows protection is another key benefit we like about the solution.

We've also integrated Microsoft Defender for Endpoint with the SIEM, for pallet management. It went smoothly and there were no challenges.

What needs improvement?

An additional feature I'd like to see in the next release is for this product to be more flexible when integrating with third-party systems.

Another feature I'd like to see in this product is the sandbox, particularly a third-party sandbox. This feature will help us give better service.

For how long have I used the solution?

It's been six months since I've started using Microsoft Defender for Endpoint.

What do I think about the stability of the solution?

This solution has very good stability.

What do I think about the scalability of the solution?

This solution is scalable.

How are customer service and support?

Microsoft's technical support is good.

How was the initial setup?

The initial setup for this solution was easy, but after the basic configuration, particularly the integration with other tools, there was some struggle initially, but later on, integration went through. Integration with third-party systems had some complexity involved.

What's my experience with pricing, setup cost, and licensing?

Compared to ESET, the pricing for Microsoft Defender for Endpoint is on the higher side.

Which other solutions did I evaluate?

I evaluated ESET and ArcSight.

What other advice do I have?

Currently, we have not experienced or seen any challenges with Microsoft Defender for Endpoint.

Our customers are mostly medium-sized companies.

My advice to people thinking about implementing Microsoft Defender for Endpoint is that it is good, in relation to Windows, but if they want to have a holistic product in relation to Linux and other systems, they need to consider other products.

I'm rating Microsoft Defender for Endpoint an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Chief Executive Officer at a tech services company with 1,001-5,000 employees
MSP
One of the best antiviruses on the market that's straightforward to set up and quick to deploy
Pros and Cons
  • "It's one of the best antiviruses on the market."
  • "The solution could be even more secure and provide an even higher level of security."

What is our primary use case?

We primarily use the solution for cloud security. It was used for threat detection and endpoint to endpoint.

The product can be used for organizations that use Microsoft as their primary security defender and need zero-day threat protection. It's good for companies that want to make sure there are no threats or attacks on their information.

What is most valuable?

It's one of the best antiviruses on the market.

What needs improvement?

The solution could be even more secure and provide an even higher level of security.

For how long have I used the solution?

I've been using the solution for more than two months at this point.

What do I think about the scalability of the solution?

We have a team of up to four or five people that use the solution.

How are customer service and support?

I've never contacted technical support or worked with them on any issues. 

How was the initial setup?

The installation is very straightforward and the deployment is quick as well. 

While I recall the deployment not taking too much time, I don't remember the exact amount, as it was already installed by my team here. It was likely less than ten minutes.

You only need roughly four people, at a maximum, to install the solution. You need one good manager and four or five engineers.

What about the implementation team?

I can handle the installation process myself. 

What's my experience with pricing, setup cost, and licensing?

In order to use the solution, a base subscription is required.

What other advice do I have?

We are always using the latest version of the solution.

I'd rate the solution at an eight out of ten.

I would recommend the solution to other users and organizations.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Microsoft Defender for Endpoint Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Microsoft Defender for Endpoint Report and get advice and tips from experienced pros sharing their opinions.