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Iyaz Abbasi - PeerSpot reviewer
Principal Consultant Cyber Security at a computer software company with 501-1,000 employees
Consultant
Top 10
Provides an efficient compliance feature and has good stability
Pros and Cons
  • "The product’s most valuable features are compliance, recommendations, and inventories."
  • "It is challenging to extract and customize reports from the system."

What is our primary use case?

We use Microsoft Defender Vulnerability Management to identify vulnerabilities and determine which applications are vulnerable in the environment. It finds out the specific updates missing on endpoints. There are several auto-investigation techniques available in the product. 

What is most valuable?

The product’s most valuable features are compliance, recommendations, and inventories.

What needs improvement?

A few false positives demand legitimate customer mail requests, but the Defender flags them as vulnerabilities. They should be reduced. Along with it, small and medium enterprises should have customized environmental query features to help them save time. It will benefit organizations that don't have a large team with more technical experience.

Additionally, it is challenging to extract and customize reports from the system. Customers typically seek reports that provide information on assets, vulnerabilities, CVSS scores, remediation, priority, and effort. Combining all this data into a single report is difficult because it requires merging information extracted from standard queries. To simplify this process, we should be able to create one customized query that concatenates all the relevant queries and make it accessible through GUI on the platform.

For how long have I used the solution?

I have been using Microsoft Defender Vulnerability Management for four to five years.

Buyer's Guide
Microsoft Defender Vulnerability Management
March 2025
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What do I think about the stability of the solution?

The platform is 99% available.

What do I think about the scalability of the solution?

Most companies, including small, medium, and large enterprises, and the government, health, and insurance sectors, use the platform.

How are customer service and support?

It is challenging to communicate with Microsoft’s technical support team.

How was the initial setup?

The initial setup is simple. We are the consultants and help customers with the process.

What's my experience with pricing, setup cost, and licensing?

Microsoft has P1 and P2, Defender for Endpoint. You'll need to purchase an additional license to use the same Defender for cloud and on-premise servers. If you're going to use more features, you have to upgrade the license from P1 to P2. The licensing feature from Microsoft is complicated to understand due to constant changes in the name.

The product’s pricing is medium.

Which other solutions did I evaluate?

We compared Microsoft Defender Vulnerability Management with Tenable, Qualys, and Rapid7 – all of which are more advanced. Among them, Tenable stands out as the market leader in vulnerability management but is expensive. Many customers opt for Microsoft's offering as it is more budget-friendly.

What other advice do I have?

I rate the product an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
JuanBurbano - PeerSpot reviewer
IT Consultant at Gensystems
Real User
Top 5
User-friendly platform with effective technical support services
Pros and Cons
  • "The solution is highly scalable."
  • "The constant changes in the product configuration or the console setup can sometimes be challenging."

What needs improvement?

The constant changes in the product configuration or the console setup can sometimes be challenging. They can be disruptive because we need to adjust to these changes, which can interfere with ongoing tasks.

For how long have I used the solution?

We have been using Microsoft Defender Vulnerability Management for approximately three months.

What do I think about the scalability of the solution?

The solution is highly scalable. Since it is cloud-based, it easily expands and integrates well with other functionalities, such as security management and data loss prevention.

How are customer service and support?

Microsoft's technical support is generally reliable. While getting immediate assistance can sometimes be challenging, their support is critical for our operations and has been helpful overall.

How would you rate customer service and support?

Positive

How was the initial setup?

The deployment process took approximately three months, depending on the client size and available resources.

What's my experience with pricing, setup cost, and licensing?

The licensing costs are reasonable. While the solution is not the cheapest, it is competitively priced and aligns with the industry average. There are no significant additional costs beyond the standard licensing fees.

Which other solutions did I evaluate?

I have considered alternatives such as Nexus, but they do not provide the same level of security as Microsoft Defender.

What other advice do I have?

I recommend trying out the solution. It is user-friendly and highly effective once you get accustomed to it. 

We have integrated it with SharePoint, our email system, and our internal database. These integrations have strengthened our security measures and provided valuable insights.

I rate it a nine. 

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Buyer's Guide
Microsoft Defender Vulnerability Management
March 2025
Learn what your peers think about Microsoft Defender Vulnerability Management. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,466 professionals have used our research since 2012.
Oscar Abouchaaya - PeerSpot reviewer
Partner / Consultant at Procomix
Real User
Top 5
The solution has helped prevent zero-day attacks and integrates well with other platforms
Pros and Cons
  • "The solution is up-to-date and helps prevent zero-day attacks."
  • "The general support could be improved."

What is our primary use case?

Microsoft Defender Vulnerability Management is a great tool to prevent and reduce attacks.

What is most valuable?

The solution is up-to-date and helps prevent zero-day attacks. It is also easy to use and well-integrated with the Microsoft stack and other platforms. The solution covers on-prem and on-cloud services.

What needs improvement?

The general support could be improved.

For how long have I used the solution?

I have been using Microsoft Defender Vulnerability Management for about two years. I'm using the latest version.

What do I think about the stability of the solution?

The solution is stable, and I rate its stability a ten out of ten.

What do I think about the scalability of the solution?

I rate the solution’s scalability a ten out of ten. We have around 15 customers using it.

How are customer service and support?

Microsoft's security team is excellent. However, the general customer support is not that good. They are very friendly but need to work on their experience, know-how, and response time.

Which solution did I use previously and why did I switch?

We have tried Trend Micro and Palo Alto CrowdStrike.

How was the initial setup?

The initial setup is straightforward. It needs some knowledge to be used well, which is why there are engineers to help put up scenarios.

What's my experience with pricing, setup cost, and licensing?

The solution comes with a license customers might already have. And in case they do need to pay, the cost is minimal. It is not expensive compared to other solutions and when considering Microsoft's bundle.

What other advice do I have?

I rate the solution's scalability a ten out of ten. We have around 15 customers using this solution.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer2335722 - PeerSpot reviewer
Technical Support Lead at a computer software company with 5,001-10,000 employees
Real User
Top 20
Helps identify, prioritize, and manage threats and vulnerabilities
Pros and Cons
  • "The solution helps identify threats and vulnerabilities."
  • "The technical support takes too much time to resolve tickets."

What is our primary use case?

We use the solution, and we also suggest it to customers. It is used for vulnerability management and patch management. It can also be used for automatically deploying patches. It is used for threat detection and response.

What is most valuable?

The solution helps identify threats and vulnerabilities. It has some capabilities similar to SOAR. Our customers haven’t had any major complaints. It works well. It has helped us manage and prioritize vulnerabilities based on the severity of threats. The solution identifies the software and patches that are outdated. We get severity-based reports. Integrating the tool within our broader security ecosystem has been very helpful.

What needs improvement?

The product must be a little bit more precise in identifying vulnerabilities.

For how long have I used the solution?

I have been using the solution for almost three years.

What do I think about the stability of the solution?

The tool is stable.

How are customer service and support?

The technical support takes too much time to resolve tickets. I rate the support a five or six out of ten.

How would you rate customer service and support?

Neutral

What's my experience with pricing, setup cost, and licensing?

The tool is a bit costly.

What other advice do I have?

My organization is a partner. Overall, I rate the solution an eight or nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Microsoft Defender Vulnerability Management Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Microsoft Defender Vulnerability Management Report and get advice and tips from experienced pros sharing their opinions.