We use MikroTik Routers and Switches for maintaining and controlling our network.
IT Manager at ERL
Stable, scalable, easy to handle, and has a good interface
Pros and Cons
- "What I like best about MikroTik Routers and Switches is its easy handling. The product also has a significantly good interface."
- "MikroTik Routers and Switches need a firewall policy to secure the network. I also want Mikrotic to add load balancing to the firewall policy, as it's currently hard to do in Mikrotik devices."
What is our primary use case?
How has it helped my organization?
One benefit of MikroTik Routers and Switches is that it lets my company manage the network easily.
What is most valuable?
What I like best about MikroTik Routers and Switches is its easy handling. The product also has a significantly good interface.
What needs improvement?
MikroTik Routers and Switches need a firewall policy to secure the network. My company is looking for a new firewall device to secure the network.
I also want Mikrotic to add load balancing to the firewall policy, as it's currently hard to do in Mikrotik devices.
Buyer's Guide
MikroTik Routers and Switches
January 2025
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For how long have I used the solution?
I've been using MikroTik Routers and Switches since 2015.
What do I think about the stability of the solution?
I found MikroTik Routers and Switches stable. Sometimes, the device runs for more than thirty days without restarting or switch-offs.
What do I think about the scalability of the solution?
You can scale MikroTik Routers and Switches. The product is scalable.
How are customer service and support?
I have yet to contact MikroTik Routers and Switches technical support.
How was the initial setup?
I found MikroTik Routers and Switches very easy to set up; plus, you'll find many resources on how to do it on the internet.
After purchase, deploying MikroTik Routers and Switches only took one day.
My company went through the tender process for purchasing MikroTik Routers and Switches and had a contract with the ISP vendor who took the fiber optic line to the office. It was the same day that the company received and set up the Mikrotik devices.
What about the implementation team?
An in-house team implemented MikroTik Routers and Switches with a lot of guidance from the ISP.
What's my experience with pricing, setup cost, and licensing?
Here in Bangladesh, MikroTik Routers and Switches cost 90,000 Taka, or converting that figure to dollars is $1,000.
What other advice do I have?
I'm on MikroTik Routers and Switches version CCR1016.
Maintaining MikroTik Routers and Switches is straightforward, and there's always an update every four months.
My company has almost two hundred users of the product, and there is a plan to purchase another and have more users.
I'd tell people looking into using MikroTik Routers and Switches that the product is excellent but lacks a firewall solution. However, if you're a small to medium-sized company, I recommend it. For bigger organizations, you may have to look into another product.
My rating for MikroTik Routers and Switches is eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Support Engineer, VPN & Security | Network Operation at a tech consulting company with 501-1,000 employees
Flexible, easy to manage, and great for enterprise-level companies
Pros and Cons
- "The setup is easy."
- "We'd like for them to improve the UI and improve on speed."
What is our primary use case?
We are using this as a pop router, and also as an enterprise solution. We are using this for load balancing.
What is most valuable?
The load balancing is very good.
It works very well for enterprise-level organizations.
The setup is easy.
It's stable.
We can scale the product.
The solution is very easy to manage.
We find it to be quite a flexible solution.
What needs improvement?
I have not really faced any difficulties.
We'd like for them to improve the UI and improve on speed. The interface capacity must be bigger.
For how long have I used the solution?
I've been using the solution for nearly six years.
What do I think about the stability of the solution?
For enterprise-level companies, it's a stable, reliable product. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
It's mainly used in enterprises. We find it to be quite scalable.
We have about 1,300 employees and 200 employees use MicroTik.
How are customer service and support?
I haven't contacted technical support yet.
Which solution did I use previously and why did I switch?
We also use Cisco and Juniper. Cisco costs more comparatively. MicroTik is more flexible, and anyone can manage it.
How was the initial setup?
The solution is very easy to implement. It's not overly complex.
I'd rate the setup five out of five in terms of ease of setup.
The maintenance isn't too difficult. If we get new customers, we may need to do some reconfiguration. Maintenance depends on incoming projects or requests from clients.
What's my experience with pricing, setup cost, and licensing?
I don't directly deal with pricing. I can't speak to the exact costs. The procurement team is dealing with the price.
What other advice do I have?
We're a partner and reseller.
I'm using the latest version of the product.
I'd recommend the solution to enterprise-level companies.
Overall, I would rate the solution a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner / Reseller
Buyer's Guide
MikroTik Routers and Switches
January 2025
Learn what your peers think about MikroTik Routers and Switches. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
Information Technology Manager at Eldoret Hospital
Helps to block external attempts but improvement is needed in ports
Pros and Cons
- "I use the tool to block external attempts."
- "The ports could be improved, as certain areas may need to be terminated with a greater number of Ethernet ports. We initially faced challenges that hindered our network usage, especially with third-party applications that were not certified or supported. It took some time to streamline and resolve these issues."
What is our primary use case?
I use the tool to block external attempts.
What needs improvement?
The ports could be improved, as certain areas may need to be terminated with a greater number of Ethernet ports. We initially faced challenges that hindered our network usage, especially with third-party applications that were not certified or supported. It took some time to streamline and resolve these issues.
For how long have I used the solution?
I have been using the product for five years.
How are customer service and support?
We rely on local support and haven't contacted the OEM for support. My company is satisfied with the local support, but they are not flexible enough to provide round-the-clock support.
How would you rate customer service and support?
Positive
What's my experience with pricing, setup cost, and licensing?
The tool offers a one-time buying option.
What other advice do I have?
MikroTik Routers and Switches meet our requirements and help us achieve our goals. We can customize them as needed. I would recommend them to small—or medium-sized customers. However, larger enterprises might need more security features and firewalls.
I rate it a seven out of ten. It's great for small enterprises in industries like healthcare facilities or manufacturing verticals. However, banks may require more specialized solutions due to their specific security needs.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: May 3, 2024
Flag as inappropriateNetwork Administrator at AI Processings
Though the solution does not suffer from outage issues, its reporting functionality requires improvement
Pros and Cons
- "It is a stable solution. I have been using the solution for a while, and I don't face any outages or trouble while using the solution."
- "If the reporting functionality of the solution is considered, I think it is not good."
What is our primary use case?
We had been using MikroTik as a firewall to implement firewall policies and to implement queues along with DNS and DStv services. Additionally, we were using MikroTik to control our end users by limiting their website browsing and the limiting their upload and download speed. The aim was also to prevent them from indulging in any unauthorized access to the internet.
What is most valuable?
MikroTik is a good product.
What needs improvement?
If the reporting functionality of the solution is considered, I think it is not good.
I think MikroTik should include features like antivirus into their prevention and detection system to prevent any kind of attacks.
I want them to improve their reporting functionality and include antivirus in the solution.
For how long have I used the solution?
In our company, we have been using MikroTik Routers and Switches for the last three to three and a half years. Personally, I have experience working on the solution for the last three years. Though I am not aware whether we are using the latest version, I can say that we were using MikroTik Router RB2011.
What do I think about the stability of the solution?
It is a stable solution. I have been using the solution for a while, and I don't face any outages or trouble while using the solution.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a six out of ten. Considering the client for whom we had deployed the solution, the number of uses using the solution was less than a hundred.
How are customer service and support?
I don't remember if we took any technical support from MikroTik since it runs smoothly and we don't face any difficulties in our organization.
Which solution did I use previously and why did I switch?
Before MikroTik, in our company, we were using Microsoft TMG Gateway.
I switched to MikroTik after I came to know that TMG Gateway had become obsolete and that Microsoft was planning to end the support offered to TMG Gateway. Hence, we decided to move to MikroTik.
How was the initial setup?
The setup is quite user-friendly, easy to configure, and easy to troubleshoot.
The deployment process is very easy since you just need to buy the box from the market and deploy the solution in your network. Also, the user interface is very friendly. The solution's configuration, troubleshooting, and establishment of services are all easy. Though I can do the deployment of the solution myself, it is better to consult a senior team member.
For the deployment and maintenance of the solution at the company where I am working, there are four people on the technical team. Our senior manager is a person handling four teams.
What's my experience with pricing, setup cost, and licensing?
In our company, we are using MikroTik without a license. Also, we haven't paid or subscribed for their services. However, we are planning to buy their services and subscriptions.
What other advice do I have?
I would recommend the solution to other people who plan to use it. Overall, I rate the solution a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Chief Solutions Architect at Tech2go Strategic IT Solutions
A cheaper solution that delivers the same performance and capabilities as the top brands
Pros and Cons
- "They are very good at providing the bandwidth for multi-tenants and multi-dwelling units. We're managing WiFi hotspots for hundreds of locations, and the speed and performance are quite there. They also have very cheap 10G products that come with really good and flexible software. They are way cheaper than the top brands, and they're able to deliver the same performance and capabilities."
- "They lack the extended warranty for the equipment. They only provide a warranty for one year as compared to the other vendors who offer a warranty for three years, five years, and lifetime, etc."
What is our primary use case?
We manage wide area networks for our clients nationwide. We run a data center and provide internet services. We use MikroTik for our network operation centers. We also manage WiFi for hospitalities and a lot of multi-dwelling units.
We have experience in deploying MikroTik, NETGEAR, and HP products.
What is most valuable?
They are very good at providing the bandwidth for multi-tenants and multi-dwelling units. We're managing WiFi hotspots for hundreds of locations, and the speed and performance are quite there. They also have very cheap 10G products that come with really good and flexible software.
They are way cheaper than the top brands, and they're able to deliver the same performance and capabilities.
What needs improvement?
They lack the extended warranty for the equipment. They only provide a warranty for one year as compared to the other vendors who offer a warranty for three years, five years, and lifetime, etc.
For how long have I used the solution?
I have been using this solution for about eight years.
How was the initial setup?
You need to learn how to use the software and run MikroTik Router OS or Switch OS. You have to be familiar with all these. If you're a network person, it's very easy for you to set it up. It is pretty much similar to setting up HPE, Juniper, Cisco, or NETGEAR. It's not for novice users. There's a learning curve.
Our team has to get trained and certified in MikroTik.
What's my experience with pricing, setup cost, and licensing?
MikroTik is very cost-effective and quite good for the price. It performs very well.
For one of our customers, the existing setup comprises Cisco Catalyst switches, and it is about 10 to 15 years old. We're looking into upgrading in a cost-effective way to get the performance and yet still be at par with the quality and expectations that customers have from Cisco.
Price-wise, Cisco is really expensive, and customers are expecting something different than Cisco so that they can save on IT costs. They don't have the same budget that they had before when they installed Cisco products. That's why they're looking for a solution that can provide performance and features without too much money or investment. We're looking at some alternative brands, such as NETGEAR and MikroTik, to support our proposal.
What other advice do I have?
I would rate this solution a nine out of ten for the reliability and the performance that you get out of it. I wouldn't rate it a ten because of the warranty limitation.
There is also a learning curve to be able to successfully manage it, but once you do that, it's going to work wonders. It's also not that expensive.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director at Navyug Networks
Stable routers and switches with a useful GUI
Pros and Cons
- "I like MikroTik's GUI. It's completely handy and easy to handle because of its GUI. Despite other brands like Cisco urging me to switch, I didn't because they don't have a GUI. This is the most comfortable thing in my project that anyone can use easily. It's effortless to maintain MikroTik routers because both screens make it very easy in GUI mode. You can easily interact with your hardware."
- "It could be more scalable. Product awareness could also be better. There's a lack of awareness when it comes to MikroTik. People only know about Cisco and others, and they won't rely on MikroTik. This is primarily because of hardware limitations. While this product is good economically, it's unsuitable for high-end projects. In the next release, I want this product to be more compatible."
What is our primary use case?
We're currently using MikroTik Routers and Switches for around six gigabytes, and we're upgrading to about 13 or 14 gigs. It's unable to handle that much upload, and that's why we're upgrading it.
What is most valuable?
I like MikroTik's GUI. It's completely handy and easy to handle because of its GUI. Despite other brands like Cisco urging me to switch, I didn't because they don't have a GUI. This is the most comfortable thing in my project that anyone can use easily.
It's effortless to maintain MikroTik routers because both screens make it very easy in GUI mode. You can easily interact with your hardware.
What needs improvement?
It could be more scalable. Product awareness could also be better. There's a lack of awareness when it comes to MikroTik. People only know about Cisco and others, and they won't rely on MikroTik. This is primarily because of hardware limitations. While this product is good economically, it's unsuitable for high-end projects. In the next release, I want this product to be more compatible.
For how long have I used the solution?
I have been using MikroTik Routers and Switches for the last eight or nine years.
What do I think about the stability of the solution?
It's a completely reliable solution.
What do I think about the scalability of the solution?
MikroTik Routers and Switches aren't scalable. We have reached the scalability limit with MikroTik. Because MikroTik didn't design 40 gigs or 100 gig routers, it's not scalable. The last MikroTik model is only a ten-gig router. We have 32 or 33 MikroTik routers at the moment.
How are customer service and support?
MikroTik support is reliable, and I think that there is no issue with them. Their support is good. Time is a little, but they provide for their customers.
How was the initial setup?
The initial setup was straightforward. The installation was very easy because you are remote, and a beginner can also set it up easily.
What about the implementation team?
I implemented this solution by myself with the help of my team.
What's my experience with pricing, setup cost, and licensing?
In terms of the economic side, we're completely satisfied. The price is affordable for both SMEs and enterprises.
What other advice do I have?
I would recommend this solution to new users if they deal with two or three gigs of traffic. Beyond that, it can't handle the load.
On a scale from one to ten, I would give MikroTik Routers and Switches an eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Information Technology Supervisor at JLR Construction and Aggregates Inc.
Robust with lots of features and excellent pricing
Pros and Cons
- "It has a lot of features. I haven't explored them all yet."
- "The interface for management could be improved."
What is our primary use case?
I've mostly been using the solution for mostly routing and user management.
How has it helped my organization?
It has rapidly improved the network capabilities of the company since all features are readily available with no pay walls. It up to your imagination and skill to deploy the said features. You also have the option to test out any of the modules you see fit for your organization.
What is most valuable?
We like that the solution is full-featured. I have access to all the functions that I need for routing without the cost involved of having those - compared to a Cisco device or other devices like HP. With those, you need to license some of the features just to access them. MikroTik has access to all the features of routing so you can customize or be flexible in your deployment.
The solution is stable and the performance is good.
It has a lot of features. I haven't explored them all yet.
What needs improvement?
There are some bugs in the newer modules. For example, when it comes to Routing, which is already a very old module, it is very stable. However, Hotspot is a fairly new module. They still need to work on things regarding that module. It's not as reliable.
The interface for management could be improved.
For how long have I used the solution?
I've been using the solution for about ten years.
What do I think about the stability of the solution?
We're very satisfied with the performance. It is stable. I could say if you are using only mostly the core functionality of the device that was built in it - primarily routing, firewall, and then the basic ones, it's very stable. However, for the newer modules, they still have some bugs to fix.
What do I think about the scalability of the solution?
We have 200 or more users on the product currently. They are in administrative and operations positions in all areas of the office.
The solution is very scalable. I would rate it a ten out of ten for scalability.
How are customer service and support?
While technical support is available, I haven't tried it since the core functions are very stable. I haven't seen any major problems where I would need to call tech support.
Which solution did I use previously and why did I switch?
I've also used Ubiquiti.
We did try TP-Link and Cisco previously. Those were the two types of routers that were in the office in production. The main reason we switched was due to the price, cost, and feature availability of the other options.
This product comes in at a very low price compared to buying a Cisco router. I also had a bad experience with Cisco routers.
How was the initial setup?
The initial setup is more complex than Ubiquiti since it's more full-featured. It's up to you how you want to do things. You have to face a slight learning curve. You have to have a background in networking or routing.
Currently, if I have to do a deployment for a simple office, it would be less than a day to have everything up and running.
For our organization, when I started using it, it took maybe a month or two to get used to the features before I migrated fully to the device.
I'm the one who is responsible for the network and therefore I handle any maintenance as well.
What about the implementation team?
I set it up myself. I didn't have any help from third-party consultants or integrators.
What was our ROI?
We have seen an ROI from MikroTik in that, for 12 years their equipment has been very robust. Even older versions I can still use now without any problems or stability issues.
What's my experience with pricing, setup cost, and licensing?
You just pay for licensing and you don't have to worry about add-ons or anything else. You don't pay yearly, you simply pay for the equipment.
What other advice do I have?
I'm a customer and an end-user.
I've mostly upgraded the product to the latest version. I have a few more left that are still on the older version.
I'd rate the solution nine out of ten.
MikroTik is very good, however, you need to know the fundamentals to use it. You have to have a solid foundation on the capabilities or concepts used in MikroTik for it to become very effective for your organization.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Highly-Recommended Cost-Effective Solution with Commendable Features
Pros and Cons
- "The most valuable feature is the price because it's highly cost-effective concerning the functionalities provided within the box. The solution is stable. The solution is scalable. The initial setup is straightforward. I would recommend the solution because it provides value for money."
- "Improvements could be made in terms of SD-WAN capabilities and zero-touch provisioning."
What is our primary use case?
We are a public sector medium-sized company. We use MikroTik's router part for managing internet circuits, particularly in cases where cost is paramount, ensuring cost-effective access for internet circuits.
What is most valuable?
The most valuable feature is the price because it's highly cost-effective concerning the functionalities provided within the box.
What needs improvement?
Improvements could be made in terms of SD-WAN capabilities and zero-touch provisioning.
For how long have I used the solution?
We’ve been using the solution for the past nine months.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable. We have two customers using the solution.
Which solution did I use previously and why did I switch?
We opt for Fortinet in complex scenarios due to its SD-WAN and additional features, but for simpler cases, MikroTik Routers and Switches are preferred due to their significantly lower cost.
How was the initial setup?
The initial setup is straightforward. It can be executed within a couple of hours. Only one technical person was required to carry out the task.
What's my experience with pricing, setup cost, and licensing?
The pricing of the solution is significantly lower than other solutions. There are no additional costs involved.
What other advice do I have?
I would recommend the solution because it provides value for money.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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Updated: January 2025
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