We use this solution for high-speed wireless connections.
Owner at it logic
Scalable, easy to use, but no local support in India
Pros and Cons
- "The most valuable feature is the ease of use."
- "There needs to be better support for this solution in India. We have no local support."
What is our primary use case?
What is most valuable?
The most valuable feature is the ease of use.
For how long have I used the solution?
I have been using this solution for approximately four years.
What do I think about the stability of the solution?
I have found this solution to be stable.
Buyer's Guide
MikroTik Routers and Switches
December 2024
Learn what your peers think about MikroTik Routers and Switches. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
What do I think about the scalability of the solution?
MikroTik Routers and Switches are scalable.
How are customer service and support?
There needs to be better support for this solution in India. We have no local support.
Which solution did I use previously and why did I switch?
I have previously used Cisco Cloud Service Routers, such as the L2 and L3.
How was the initial setup?
The installation is very easy.
What about the implementation team?
I did the implementation of the solution myself.
What's my experience with pricing, setup cost, and licensing?
There is a one-time license fee for the use of this solution and it is less expensive than Cisco products.
What other advice do I have?
I recommend this solution to others.
I rate MikroTik Routers and Switches a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Security Engineer at a outsourcing company with 1,001-5,000 employees
A versatile solution that is easy to use for optimizing traffic flow in our network
Pros and Cons
- "We make use of a script that will automatically re-route traffic when connections are slow."
- "The manageability of the web-based UI needs to be improved."
What is our primary use case?
I have worked more with the MikroTik Routers, as opposed to their switching products.
We use this solution to route traffic in our network. For example, if one group is experiencing a slow connection then we can re-route the traffic. This is possible because we have multiple links on our premises.
What is most valuable?
The most valuable features are the versatility and ease of use.
We make use of a script that will automatically re-route traffic when connections are slow.
What needs improvement?
The manageability of the web-based UI needs to be improved. I still prefer to use the Winbox application.
It would be great if they included some next-generation features in the future.
For how long have I used the solution?
I have been using MikroTik Routers and Switches for about three years.
What do I think about the stability of the solution?
We had some trouble with the latest patch that was released. There were issues with high CPU usage, so we reverted back to the previous version.
What do I think about the scalability of the solution?
This is a scalable solution. We have between 1,000 and 1,500 users.
How are customer service and technical support?
We do not rely on technical support from the vendor. We do our own research, test situations in our lab, and solve our own problems.
How was the initial setup?
The installation is straightforward.
What about the implementation team?
Our in-house team deployed our routers.
What's my experience with pricing, setup cost, and licensing?
This product is cheaper than competing products by other vendors.
Which other solutions did I evaluate?
I was not the person who selected and deployed this solution.
What other advice do I have?
We have not had any issues with our MikroTik routers and I would definitely recommend them.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
MikroTik Routers and Switches
December 2024
Learn what your peers think about MikroTik Routers and Switches. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
IT Systems Engineer at Mozolo Technologies
Good pricing with good features that are comparable to Cisco
Pros and Cons
- "We're very happy with what we are getting out of the solution in general. The features are good. They're comparable to other brands such as Cisco and HP."
- "The solution's website isn't that good. When I go to it, I can't find what I'm looking for. However, if I go to a third party's website, I can easily find the information."
What is our primary use case?
We use MikroTik both in our company and clients. Even extended to our household clients. MikroTik devices offer you similar features you'll normally get from high priced devices like Cisco and HP, however at a fraction of the costs. This works very nicely with us since our clients are mainly small and medium. The device price doesn't dictate whether the client gets a solution.
VLANs, L3 Routing, Load Balancing, HotSpot are amongst some of the features we normally use in many of our deployments.
How has it helped my organization?
Costs saving and expansion of our product portfolio as a result of those features offered by mikrotik, but would have to pay for licenses from other providers. Dude also improved network management and service, which our re-skilled team enjoy. Many MikroTik devices can be powered from 12VDC and this is also a cost saving on electricity consumption and allow our deployments in areas where solar solutions are offered, extending our footprint.
What is most valuable?
The pricing is a great selling point.
We find the VLANs, Load Balancing, HotSpot, Traffic Management the most valuable part of the solution.
We're very happy with what we are getting out of the solution in general. The features are good. They're comparable to other brands such as Cisco and HP.
What needs improvement?
We've had difficulties allocating different hubs with different IPs. At times, some users use it on one range and can access computers on another range. We thought isolation would help, but it hasn't. When you assign IP addresses to ports, people can still access those ports, and that's really frustrating.
The solution doesn't offer very good documentation. When we had questions around isolation and allocating different hubs and IPs, we couldn't find any verifiable answers.
The solution's website isn't that good. When I go to it, I can't find what I'm looking for. However, if I go to a third party's website, I can easily find the information.
For how long have I used the solution?
We've been using the solution for ten years.
What do I think about the stability of the solution?
Very stable, not major failures reported at this stage.
What do I think about the scalability of the solution?
It's a very scalable solution. It's not really an issue if companies need to scale. However, the issue of port isolation and the difficulties we have might ultimately affect scaling as we have to maintain security and right now we're struggling with that. When you scale, you compromise security. It's a double-edged sword.
We have about 15 users on the particular solution currently. However, these are solutions that will be deployed across different clients.
How are customer service and technical support?
I have never contacted technical support directly. I have gone to their support website, which, I feel, doesn't have enough information or documentation. If you compare it to Cisco, Cisco has got more support online; you don't even have to call them.
Much as MicroTik is cheaper than Cisco, and you can see a difference in support quality. Cisco does offer a lot of support on their website. When you go to Cisco, you get answers to all types of issues. With MicroTik, I need to go look at private third-party websites. That's why I feel their technical support is a disappointment.
You can try calling or writing emails, however, you don't get responses. In the end, you have to fiddle around and try things yourself. This is not sustainable. A client will eventually not mind so much if they need to pay a bit more to get proper service.
Which solution did I use previously and why did I switch?
We've previously used Cisco, which was much more expensive.
How was the initial setup?
The initial setup is straightforward. Deployment typically takes about one hour if it's just a basic initial layer that needs to be implemented.
What about the implementation team?
In-house, it was more of a trial and error but finally got it. We still and constantly improving our know how but we will get there.
What was our ROI?
The costs of hardware reduces the ROI dramatically. Same way the Costs of Ownership does.
What's my experience with pricing, setup cost, and licensing?
The pricing of the solution is quite reasonable.
What we do is we buy Level Four devices, so we don't have to buy license supported versions.
Which other solutions did I evaluate?
We came across MikroTik and immediately fell in love with it
What other advice do I have?
We use the solution and we provide services to clients as well. It's much cheaper than when we used Cisco and other devices. We're a reseller and solutions provider.
I do advise people to use the solution, because of the price and features. The more you learn is the more you realize how valuable MikroTik devices are.
One thing I would mention to others is that MikroTik is on Linux, but there's nothing like WinBox for Linux, or what you might call a Linux box. You need to do something that looks like WinBox, because if you're using Ubuntu, you will need to use WinBox and there isn't one for Linux. Not everybody uses Windows and many people, especially technical people, are moving away from Windows.
The solution is a good product and it has improved since the first time we used it. It's just support that is really lacking.
I'd rate the solution eight out of ten. I'd rate it higher if technical support was better.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
ICT Manager/Systems Administrator at a university with 201-500 employees
Great performance, competitive pricing, and very stable
Pros and Cons
- "We've enjoyed the fact that it has very good performance."
- "The solution needs to offer better documentation."
What is our primary use case?
We primarily use the product for load balancing and as a gateway.
What is most valuable?
The stability of the solution is excellent.
We've enjoyed the fact that it has very good performance.
The scalability potential is very good.
The solution is very easy to install and the implementation doesn't take too long.
The pricing is very competitive.
What needs improvement?
The solution needs to offer better documentation. That is what is lacking right now.
The user interface could be a bit better. It could be a bit more user-friendly with a bit of a re-design.
For how long have I used the solution?
I've used this solution for a couple of years at this point.
What do I think about the stability of the solution?
The solution is very stable and we've found the performance to be excellent. There are no bugs or glitches and it doesn't seem to crash or freeze. The reliability is excellent overall.
What do I think about the scalability of the solution?
The scalability capabilities have been very good. If a company needs to expand it, it can do so with relative ease.
We have about 1,300 users on the solution right now.
How are customer service and technical support?
I've never been in touch with technical support just yet. I've never had a reason to reach out. Therefore, I cannot comment on how helpful or responsive they might be.
Which solution did I use previously and why did I switch?
I've also used Cisco, Aruba, and HPE, for example.
How was the initial setup?
The initial setup is not difficult or complex. It's straightforward and very easy to implement. The deployment process is very fast as well. It only really takes a couple of minutes and you are ready to go.
We are a team of four, and we can handle any deployment or maintenance tasks quite easily.
What about the implementation team?
I handled the implementation myself, in-house. I did not need the assistance of an integrator or consultant when I deployed it.
What's my experience with pricing, setup cost, and licensing?
The pricing is excellent. It's very reasonable and much less than, for example, Cisco.
Typically, on the initial package, you do need a license.
What other advice do I have?
I'd rate the solution, on a scale from one to ten, at a seven. For the most part, we've been pleased with its capabilities.
I'd recommend the solution, especially from a pricing point of view. If Cisco is out of a company's budget, it's definitely an option.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Manager at a educational organization with 51-200 employees
Suitable for small businesses, but not for large enterprises
Pros and Cons
- "The MikroTik Hotspot is great."
- "The CPU load is too high. This causes the Internet to lag."
What is our primary use case?
We use MikroTik Routers and Switches as a router and firewall. We also use it to manage our Hotspot users.
What is most valuable?
The MikroTik Hotspot is great. My company uses the Captive Portal as a staff login to access the internet and the company portal. Via the Hotspot, my company connects to the API.
What needs improvement?
The overall performance could be improved. The CPU load is too high. This causes the Internet to lag.
MikroTik should be open source.
For how long have I used the solution?
I have been using MikroTik Routers and Switches for roughly four to five years.
What do I think about the scalability of the solution?
The MikroTik operating system is not open source. The API is limited.
How are customer service and technical support?
Sometimes we consult with the online community, but it's quite limited in Indonesia — there are not many MikroTik users here.
How was the initial setup?
The initial setup was complex, but not too difficult in the end.
What other advice do I have?
Compared to Cisco, I don't think MikroTik is very good. MikroTik is good for start-ups and small businesses with small budgets. If you have a big budget, I would recommend using
UniFi, or Cisco.
Overall, on a scale from one to ten, I would give MikroTic a rating of seven.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
NOC Manager/Network Administrator at a tech vendor with 1,001-5,000 employees
Good load balancing capabilities and features for the cost point
Pros and Cons
- "The most valuable feature is controlling the bandwidth."
- "The user interface allows you to do a lot of things, but it is not user-friendly."
What is our primary use case?
We use this solution for normal routing, as well as load balancing for internet traffic. I have a dual internet load balancing setup.
This is an on-premises solution.
How has it helped my organization?
The improvement is that we can have two different internet service providers offering 2Mbps each, and you can combine the bandwidth to make it 4Mbps. You can also achieve multiple failovers.
What is most valuable?
The most valuable feature is controlling the bandwidth. This is helpful because the users' bandwidth requirements keep changing, and we have three connections to handle the data.
The wireless switches are good.
What needs improvement?
Configuring load balancing requires a very ground-level configuration that is not easy for normal users.
The user interface allows you to do a lot of things, but it is not user-friendly.
For how long have I used the solution?
I have been using this solution for more than ten years.
What do I think about the stability of the solution?
This solution is quite stable.
What do I think about the scalability of the solution?
Right now, I am not using it for VPN.
How are customer service and technical support?
I have not contacted technical support for this solution. If there is a problem then I try to find solutions for the problem online.
Which solution did I use previously and why did I switch?
We did not use another solution prior to this one.
How was the initial setup?
When I first starting working with this solution I found the initial setup to be complex, but now I think that it's easy. It takes approximately ten minutes to deploy, although if you want to set up more advanced features like load balancing then it might take thirty minutes.
One person is suitable for both deployment and maintenance.
What about the implementation team?
I performed the deployment myself.
What's my experience with pricing, setup cost, and licensing?
This product is a one-time purchase.
What other advice do I have?
This is a great product that gives you a lot of good features at that price.
I would rate this solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
General Manager at Qhawariy
Good bandwidth, suitable for any location
Pros and Cons
- "These routers and switches are very stable."
- "This product could offer better integration with VPNs."
What is our primary use case?
We are a solution provider and we focus on integrating and monitoring critical infrastructure. We offer many products to our clients for Wi-Fi, switching, cabling, and monitoring. We also offer sensors and other devices in our portfolio.
We implement MikroTik Routers and Switches for clients with remote offices.
How has it helped my organization?
Our clients in Bolivia have very basic security, so the firewall features provided by our solutions are helpful.
What is most valuable?
This product is very good in terms of bandwidth administration.
What needs improvement?
This product could offer better integration with VPNs. We have a SOC for network monitoring and all of our clients are connected to it. Through the SOC, we integrate our clients with our VPN.
The switching capabilities could be improved. These devices have a lot of potential but need to improve first.
For how long have I used the solution?
We have been working with MikroTik Routers and Switches for approximately three years.
What do I think about the stability of the solution?
These routers and switches are very stable.
What do I think about the scalability of the solution?
Scalability-wise, these products are good.
We use MikroTik products for small locations. We sometimes only put one or two devices in a location, depending on the industry and the bandwidth requirements.
We have between 60 and 65 devices installed with four clients.
Which solution did I use previously and why did I switch?
We work with products from several vendors including Check Point, Extreme Networks, and occasionally Cisco.
What other advice do I have?
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
B2B Product Management at a comms service provider with 201-500 employees
Scalable with good pricing and excellent reliability
Pros and Cons
- "The solution is stable."
- "Better security is always better. If they can continue to improve in this area, that would be ideal."
What is our primary use case?
We primarily use the solution for the internet.
What is most valuable?
We are a mid-sized provider and we are acquiring smaller providers. MikroTik is a brand that is used across these ISPs and we have the experience with the product within our company. There's a familiarity with the solution we appreciate. The reason that we decided to keep this brand is that it's reliable. It offers good IT Station reports.
The solution is stable.
The product has proven to be scalable.
The pricing is good. There's a good ratio of pricing to performance, which is why we use that product.
What needs improvement?
Better security is always better. If they can continue to improve in this area, that would be ideal.
For how long have I used the solution?
We've been using the solution for a couple of years at this point.
What do I think about the stability of the solution?
The solution has proven to be very stable. There are no bugs or glitches. It doesn't crash or freeze. The performance is consistently very good.
What do I think about the scalability of the solution?
The scalability has been excellent. If a company needs to expand it out, it's not a problem. They can do so.
A lot of our work is B2B with mid-sized clients that might have dozens of users.
How are customer service and technical support?
I've never directly dealt with technical support. I cannot speak to how helpful or responsive they are. I don't have the direct experience to be able to comment.
Which solution did I use previously and why did I switch?
We also have experience using Cisco (for more demanding installations) and Huawei. Our company tends to use Huawei in B2C situations.
How was the initial setup?
It's my understanding that the installation process is quite straightforward. It's not too complex or difficult.
We have administrators and technicians that can handle deployments. We are doing remote installations. We have one technician usually on-premise. They physically connect the device and another technician remotely configures the device. We have some configuration templates. It's quite easy and quick for our team to deploy everything.
What about the implementation team?
We can handle the deployment for customers.
What's my experience with pricing, setup cost, and licensing?
The pricing is very reasonable. It's not too expensive.
I don't handle licensing costs. I'm not sure how payments are set up and whether a company would have to pay monthly or yearly.
What other advice do I have?
I'm not an IT guy. I'm a business product manager. I'm more of a product or marketing guy. Therefore, I'm not overly technical.
We're service providers for a variety of organizations.
I'd rate the solution at an eight out of ten. We're pretty happy with the product.
I would recommend the solution to other organizations.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Updated: December 2024
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