MikroTik Routers and Switches Reviews

The radius and wireless features are the most valuable aspects of the solution.

The queuing functionality needs improvement. The initial setup could be simplified.

The stability of the solution is great.

The scalability of the solution is very good.

We've used technical support a few times and have always found them to be quite good.

We have previously used Cisco and HP solutions.

If you are not familiar with the solution, the initial setup can be a bit complex. It's quite different from other solutions. Deployment times vary, but it should only take a few hours.

I handled the implementation myself.

The cost of the solution is okay. It's not too expensive.

I'd rate the solution nine out of ten. If they made it a bit easier for new users to implement, I would rate it higher.

We primarily use the product for load balancing and as a gateway.

The stability of the solution is excellent.

We've enjoyed the fact that it has very good performance.

The scalability potential is very good.

The solution is very easy to install and the implementation doesn't take too long.

The pricing is very competitive.

The solution needs to offer better documentation. That is what is lacking right now.

The user interface could be a bit better. It could be a bit more user-friendly with a bit of a re-design.

I've used this solution for a couple of years at this point.

The solution is very stable and we've found the performance to be excellent. There are no bugs or glitches and it doesn't seem to crash or freeze. The reliability is excellent overall.

The scalability capabilities have been very good. If a company needs to expand it, it can do so with relative ease.

We have about 1,300 users on the solution right now.

I've never been in touch with technical support just yet. I've never had a reason to reach out. Therefore, I cannot comment on how helpful or responsive they might be.

I've also used Cisco, Aruba, and HPE, for example. 

The initial setup is not difficult or complex. It's straightforward and very easy to implement. The deployment process is very fast as well. It only really takes a couple of minutes and you are ready to go. 

We are a team of four, and we can handle any deployment or maintenance tasks quite easily.

I handled the implementation myself, in-house. I did not need the assistance of an integrator or consultant when I deployed it. 

The pricing is excellent. It's very reasonable and much less than, for example, Cisco.

Typically, on the initial package, you do need a license.

I'd rate the solution, on a scale from one to ten, at a seven. For the most part, we've been pleased with its capabilities.

I'd recommend the solution, especially from a pricing point of view. If Cisco is out of a company's budget, it's definitely an option.

We use this solution for normal routing, as well as load balancing for internet traffic. I have a dual internet load balancing setup.

This is an on-premises solution.

The improvement is that we can have two different internet service providers offering 2Mbps each, and you can combine the bandwidth to make it 4Mbps. You can also achieve multiple failovers.

The most valuable feature is controlling the bandwidth. This is helpful because the users' bandwidth requirements keep changing, and we have three connections to handle the data.

The wireless switches are good.

Configuring load balancing requires a very ground-level configuration that is not easy for normal users.

The user interface allows you to do a lot of things, but it is not user-friendly. 

This solution is quite stable.

Right now, I am not using it for VPN.

I have not contacted technical support for this solution. If there is a problem then I try to find solutions for the problem online.

We did not use another solution prior to this one.

When I first starting working with this solution I found the initial setup to be complex, but now I think that it's easy. It takes approximately ten minutes to deploy, although if you want to set up more advanced features like load balancing then it might take thirty minutes.

One person is suitable for both deployment and maintenance.

I performed the deployment myself.

This product is a one-time purchase.

This is a great product that gives you a lot of good features at that price.

I would rate this solution an eight out of ten.

Our primary use case for this solution is to provide wireless internet service.

This solution provides our service at a low cost with excellent quality.

The most valuable feature is that you can do anything on all platforms.

The GUI is also good, and the CLI is excellent.

Wireless throughput has not kept up with the competition.

We use MikroTik Routers and Switches as a router and firewall. We also use it to manage our Hotspot users. 

The MikroTik Hotspot is great. My company uses the Captive Portal as a staff login to access the internet and the company portal. Via the Hotspot, my company connects to the API.  

The overall performance could be improved. The CPU load is too high. This causes the Internet to lag. 

MikroTik should be open source.

I have been using MikroTik Routers and Switches for roughly four to five years.

The MikroTik operating system is not open source. The API is limited. 

Sometimes we consult with the online community, but it's quite limited in Indonesia — there are not many MikroTik users here. 

The initial setup was complex, but not too difficult in the end.

Compared to Cisco, I don't think MikroTik is very good. MikroTik is good for start-ups and small businesses with small budgets. If you have a big budget, I would recommend using 
UniFi, or Cisco.

Overall, on a scale from one to ten, I would give MikroTic a rating of seven.

We primarily use the solution for the internet.

We are a mid-sized provider and we are acquiring smaller providers. MikroTik is a brand that is used across these ISPs and we have the experience with the product within our company. There's a familiarity with the solution we appreciate. The reason that we decided to keep this brand is that it's reliable. It offers good IT Station reports. 

The solution is stable. 

The product has proven to be scalable.

The pricing is good. There's a good ratio of pricing to performance, which is why we use that product.

Better security is always better. If they can continue to improve in this area, that would be ideal.

We've been using the solution for a couple of years at this point. 

The solution has proven to be very stable. There are no bugs or glitches. It doesn't crash or freeze. The performance is consistently very good.

The scalability has been excellent. If a company needs to expand it out, it's not a problem. They can do so. 

A lot of our work is B2B with mid-sized clients that might have dozens of users. 

I've never directly dealt with technical support. I cannot speak to how helpful or responsive they are. I don't have the direct experience to be able to comment. 

We also have experience using Cisco (for more demanding installations) and Huawei. Our company tends to use Huawei in B2C situations. 

It's my understanding that the installation process is quite straightforward. It's not too complex or difficult. 

We have administrators and technicians that can handle deployments. We are doing remote installations. We have one technician usually on-premise. They physically connect the device and another technician remotely configures the device. We have some configuration templates. It's quite easy and quick for our team to deploy everything.

We can handle the deployment for customers.

The pricing is very reasonable. It's not too expensive. 

I don't handle licensing costs. I'm not sure how payments are set up and whether a company would have to pay monthly or yearly.

I'm not an IT guy. I'm a business product manager. I'm more of a product or marketing guy. Therefore, I'm not overly technical. 

We're service providers for a variety of organizations. 

I'd rate the solution at an eight out of ten. We're pretty happy with the product.

I would recommend the solution to other organizations.

We primarily use MikroTik routers and switches for LTE solutions. It's 3G, 4G, and gravitating to 5G solutions and we do a lot of data center type of solutions with the heavy-duty cloud core routers. We also do premises type of solutions with a lot of their switches. 

As far as which version we're using, the products are fairly standardized—what changes is the version of the operating system. We try and use the latest long-term versions of the operating system, but we use a wide variety of their products. 

This solution is deployed on-prem. We use the whole rack of MikroTik switches and routers. 

The most valuable aspect of this solution is the combination of value for money. They're extremely cost effective, yet they provide you with an extensive feature set of things you can do across the board. Also, they're pretty reliable, as far as equipment goes. 

As far as improvements, there are basically only two things I would suggest. First, I think they should provide extensive training for the new releases of products, especially in the LTE space. Second, they could spend more time ensuring that their OS releases are more stable, rather than waiting for things to fall apart on the customer's premises before they make the necessary changes.

We've been using MikroTik switches and routers since 2014, so it's going to be the eighth year now. 

I have been using these routers and switches for eight years and they have proved rather stable. 

I think the solutions scale to multiple millions of packets per second products and that they scale right into the data center core. I know that there's still significant apprehension from a lot of large companies concerning their products, but I think that MikroTik has proved to be an extremely good tool for what we are trying to do. 

It runs our infrastructure and we provide services to clients, so we have several hundred nodes out in the field who are managed services providers. There are quite a few people that take advantage of the infrastructure that we provide. 

I haven't actually contacted technical support directly. We have a very knowledgeable partner that provides us Tier 4 consultancy in the UK. We've been working with him for many years, and so that's where we get all our technical support from. 

We gave up on Cisco and Cisco's competitor seven years ago, and we've been using MikroTik ever since. 

The installation process is extremely simple. I did it all by myself, but I'm a telecoms engineer, so I have a skill set in that area. 

We have a small technical team of five engineers. It's not a heavyweight job. 

We implemented this solution through an in-house team. 

There is a lifetime subscription already embedded when you buy the product. 

I rate MikroTik routers and switches a nine out of ten, and I would recommend them to others. 

The routing features are the solution's most valuable aspects.

Next year, we are planning to buy a hardware firewall from Sophos. The firewall and the VPN features in MikroTik are a little bit hard to set and are not user-friendly in terms of configuring those features. 

The protection of the web servers, VPN, and spam mail management, will be better in the Sophos model which we want to buy. We'll still use MikroTik for routing between our objects, however, for the main firewall features and VPN features, we want to use something more specific for this job.

There's a new VPN protocol called WireGuard. It's very good to implement MikroTik in the router as firmware. It is more configurable, with WireGuard. It's very practical.

We've been using the solution maybe for five or six years at this point. 

The solution is extremely stable. We don't have issues with crashing. There aren't bugs or glitches. It's good.

The solution is very scalable. If a company needs to expand it, they can do so easily.

Ultimately, the whole company is using it as it s is the main router for distributing internet services.

We don't use technical support. If we need to troubleshoot, we tend to get our answers from the internet. We have access to forums and we have a lot of local technical support and knowledge. It's not official technical support. It's from the providers.

We didn't previously use a different solution. 

The initial setup can be a bit difficult. The configuration can take a lot of time. We only have one person in our company that can do this. It's somewhat impractical. If he's not at work, we can run into issues.

The pricing is very reasonable. It's not too expensive.

We're currently looking to replace some aspects of MikroTik with Sophos and will use Sophos next year as the main firewall.

We're just a customer. We don't have a business relationship with the company.

Originally, we had little MikroTik routers installed at first. Afterward, we bought a cloud core router and we've had that at this point for six or seven years.

We use the solution both at our company and for our clients.

I'd advise new users to take some time and learn about the configurations. They need to be prepared for a bit of a learning curve when it comes to implementation. However, after that, it's not a problem to use it.

Overall, I'd rate the solution eight out of ten.