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Technician at Telone Zimbabwe (Pvt) Ltd
Reseller
Has good routing features and is easy to install
Pros and Cons
  • "I like the routing features."
  • "If the client wants bigger capacity, there may be some issues. That is, there may be issues with scalability."

What is most valuable?

I like the routing features.

What needs improvement?

If the client wants bigger capacity, there may be some issues. That is, there may be issues with scalability.

There's a general complaint of slowness, but it could be a bandwidth issue.

I would like to see the addition of Wi-Fi features in the next release.

For how long have I used the solution?

I've been using it for about a year.

It's deployed both on the cloud and on-premises.

What do I think about the stability of the solution?

It is a very stable solution.

Buyer's Guide
MikroTik Routers and Switches
January 2025
Learn what your peers think about MikroTik Routers and Switches. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and support?

They have really good customer service and technical support. On a scale from one to ten, I would rate them at ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

In comparison to other solutions, MikroTik is easy to install. It's a small unit as compared to that of Cisco. Also, the Cisco router is complex.

How was the initial setup?

The initial setup is quite easy, and it took two days to deploy it.

What's my experience with pricing, setup cost, and licensing?

It's reasonably priced. It's not the most cheap solution, but also, it's not the most expensive one.

What other advice do I have?

I would highly recommend MikroTik Routers and Switches and would rate it at ten on a scale from one to ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
reviewer1283643 - PeerSpot reviewer
Network Security Engineer at a outsourcing company with 1,001-5,000 employees
Real User
A versatile solution that is easy to use for optimizing traffic flow in our network
Pros and Cons
  • "We make use of a script that will automatically re-route traffic when connections are slow."
  • "The manageability of the web-based UI needs to be improved."

What is our primary use case?

I have worked more with the MikroTik Routers, as opposed to their switching products.

We use this solution to route traffic in our network. For example, if one group is experiencing a slow connection then we can re-route the traffic. This is possible because we have multiple links on our premises.

What is most valuable?

The most valuable features are the versatility and ease of use.

We make use of a script that will automatically re-route traffic when connections are slow.

What needs improvement?

The manageability of the web-based UI needs to be improved. I still prefer to use the Winbox application.

It would be great if they included some next-generation features in the future.

For how long have I used the solution?

I have been using MikroTik Routers and Switches for about three years.

What do I think about the stability of the solution?

We had some trouble with the latest patch that was released. There were issues with high CPU usage, so we reverted back to the previous version.

What do I think about the scalability of the solution?

This is a scalable solution. We have between 1,000 and 1,500 users.

How are customer service and technical support?

We do not rely on technical support from the vendor. We do our own research, test situations in our lab, and solve our own problems.

How was the initial setup?

The installation is straightforward.

What about the implementation team?

Our in-house team deployed our routers.

What's my experience with pricing, setup cost, and licensing?

This product is cheaper than competing products by other vendors.

Which other solutions did I evaluate?

I was not the person who selected and deployed this solution.

What other advice do I have?

We have not had any issues with our MikroTik routers and I would definitely recommend them.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
MikroTik Routers and Switches
January 2025
Learn what your peers think about MikroTik Routers and Switches. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
Owner at It logic
Real User
Scalable, easy to use, but no local support in India
Pros and Cons
  • "The most valuable feature is the ease of use."
  • "There needs to be better support for this solution in India. We have no local support."

What is our primary use case?

We use this solution for high-speed wireless connections.

What is most valuable?

The most valuable feature is the ease of use.

For how long have I used the solution?

I have been using this solution for approximately four years.

What do I think about the stability of the solution?

I have found this solution to be stable.

What do I think about the scalability of the solution?

MikroTik Routers and Switches are scalable.

How are customer service and technical support?

There needs to be better support for this solution in India. We have no local support.

Which solution did I use previously and why did I switch?

I have previously used Cisco Cloud Service Routers, such as the L2 and L3.

How was the initial setup?

The installation is very easy.

What about the implementation team?

I did the implementation of the solution myself.

What's my experience with pricing, setup cost, and licensing?

There is a one-time license fee for the use of this solution and it is less expensive than Cisco products.

What other advice do I have?

I recommend this solution to others.

I rate MikroTik Routers and Switches a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Expert at a tech vendor with 10,001+ employees
Real User
Cost-effective for layer three traffic, but it is not stable and the support needs to be improved
Pros and Cons
  • "The best part about MikroTik Routers is the price."
  • "The biggest thing that needs improvement is the support."

What is our primary use case?

We primarily use our MikroTik devices as layer three routers.

What is most valuable?

The best part about MikroTik Routers is the price.

What needs improvement?

The biggest thing that needs improvement is the support. There are lots of bugs but you can find workarounds for these. However, without support for professional use, you don't know when it fails and why it fails. You have to troubleshoot on your own.

For how long have I used the solution?

I have been using MikroTik Routers for two or three years.

What do I think about the stability of the solution?

The stability is poor because it's dropping packets. As you control it through the GUI, the device is starting to drop packets, so it is not stable.

What do I think about the scalability of the solution?

The scalability is hard for me to judge at this point.

How are customer service and technical support?

Technical support is bad overall. However, when I contacted them last, the answer to that question was straightforward. It was a little bit confusing because they were talking about CPU queues versus hardware queues, and my English is not perfect, but I did get a straightforward answer after the second email.

How was the initial setup?

If you read the manual and the documentation carefully, and also research the Wiki support sites, the setup can be quite straightforward.

The length of time for deployment depends on the type of scenario and what you want to do.

To have a working solution it can take weeks. You have to test all of the limits because if you don't know your limits then you don't know your product area. For example, can a device be placed when serving a 1G internet? Knowing the limits and testing the limits is a time-consuming activity. It can take one to two weeks depending on what you are testing.

What about the implementation team?

The implementation can be done without the help of a consultant. You can do it on your own.

What other advice do I have?

The technical features in MikroTik are not mentionable because it is a low-cost solution. There is no service, support, or proper training. We are using them because our competitors are using them, and we have to stay competitive.

The only real value of MikroTik is the price and I would not recommend this solution for any other reason. If you can get another device from a bigger company at a similar price then I would do that because the support is going to be better. Proper support is important.

I would rate this solution a five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer248214 - PeerSpot reviewer
Works at a tech services company with 1-10 employees
Real User
Good price point, very versatile and good configuration capabilities
Pros and Cons
  • "The cost and versatility are the solution's most valuable features. You can do anything with them if you know how to. The solution has a whole portfolio of routing features available."
  • "They could improve their product if they set, for instance, a controller for wireless LAN. That would allow them to really have something more than an access point."

What is our primary use case?

We primarily use the solution for high performance, low-cost routers and for low-cost wifi environments where we need specific configurations.

What is most valuable?

The cost and versatility are the solution's most valuable features. You can do anything with them if you know how to. The solution has a whole portfolio of routing features available.

You don't need to buy special licenses for the solution. You have everything there. The configuration capabilities are good too. They're very flexible. 

What needs improvement?

The solution doesn't fit every need. There are lots of things you cannot do. There is no management and there is no controller in wireless. It's not a real whole network. You have to work them into other solutions. Mikrotik is mostly a standalone solution and you have to manage how it relates to other solutions, unlike Cisco, which is something that you can easily put into an ecosystem.

They could improve their product if they set, for instance, a controller for wireless LAN.
That would allow them to really have something more than an access point.

For how long have I used the solution?

I've been using the solution since 2013.

What do I think about the scalability of the solution?

The solution isn't really scalable. Each machine has a purpose, and while you can swap it out for a bigger one, you have to create a new design. They're stand-alone products. There is not a flow of products that brings you to the next step easily.

How are customer service and technical support?

I haven't reached out to technical support myself, however, my colleagues have, and my understanding is they were able to resolve the issues. They were satisfied with the level of support they received. However, it was a process to get in touch with them, share the problem, and work together to solve it.

How was the initial setup?

The initial setup is complex. Users will need to do a bit of research before implementing the product. You must prepare and understand how to set each parameter. You couldn't use Mikrotik if you're not certified or have a deep knowledge of the solution.

Which other solutions did I evaluate?

We use a few different solutions. We are installing big networks with Aruba and use Extreme Networks as well. Which solution we ultimately use depends on the project itself.

What other advice do I have?

We buy from wholesalers, but we don't have a special selling agreement with anyone.

I'd rate the solution ten out of ten when it fits. It's useless if it doesn't fit. If it fits, I don't think there's a better product when you are looking at price-performance. Overall, I'd rate them nine out of ten. Any requirement would be fulfilled from Aruba or from Cisco, but not necessarily from Mikrotik, which is why I don't give them a perfect score.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Andrew S. Baker (ASB) - PeerSpot reviewer
Andrew S. Baker (ASB)Cybersecurity & IT Operations Professional (VirtualCxO) at BrainWave Consulting Company, LLC
Consultant

That's a very good assessment. I felt the same about their products, if which I have deployed a few. Good price point, and good for niche situations...

Telecommunications Engineer at Universidad
Real User
Routers and switches that are easy to configure with applications, but it could be more stable and scalable
Pros and Cons
  • "I think they have very strong routers because they have multiple processors. I like its easy configuration with applications. For example, configuration with Linux, Iptables, and routing protocols."
  • "Technical support could be better. They don't have good support like Cisco. It can also be more stable and scalable."

What is our primary use case?

I configure and implement WiFi internet and wide area networks using MikroTik Routers and Switches. I also use it for connectivity with end-users and for implementing a firewall and routing protocols.

How has it helped my organization?

The switches Mikrotik have a good optimization with MSTP, they can interconnect with other brands equipment such as switches Huawei and Cisco. They can easily configure with the app Winbox, creating bridges, and attached ports to differents bridges, working like a differents virtuals switchs. Electing the spanning tree protocol mode into the bridge configuration such as STP,  RSTP and MSTP.

What is most valuable?

I think they have very strong routers because they have multiple processors. I like its easy configuration with applications. For example, configuration with Linux, Iptables, and routing protocols.

What needs improvement?

Technical support could be better. They don't have good support like Cisco. It can also be more stable and scalable.

For how long have I used the solution?

I have used MikroTik Routers and Switches within the past 12 months. I have vast experience with this solution. I have implemented it in other enterprises and also worked with my partners that have enterprises.

What do I think about the stability of the solution?

The stability of their switches is very poor. It doesn't have a good score with Spanning Tree Protocol, and it's very difficult to implement.

What do I think about the scalability of the solution?

Scalability is very hard to implement because when I connect through the links, the network doesn't go back.

How are customer service and support?

Technical support could be better. MikroTik Routers and Switches don't have technical support in the cloud.

Which solution did I use previously and why did I switch?

We use MikroTik Routers, but for switches, we use Cisco or Huawei. Clients prefer Cisco, Huawei, and McAfee, depending on their budget. MikroTik's equipment is very cheap.

How was the initial setup?

It's easy to implement, but it's very hard to fix it when we have trouble. Depending on the project, it usually takes four days to implement this solution.

What about the implementation team?

I implemented this solution in universities, banks, and commercial centers. We have two or three people in charge of deployment and maintenance. 

What's my experience with pricing, setup cost, and licensing?

MikroTik's equipment is very cheap compared to Cisco and Huawei.

What other advice do I have?

The routers are very good, and they are very cheap. We can buy a lot of these routers for backup.

On a scale from one to ten, I would give MikroTik Routers and Switches a six.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
IT Systems Engineer at Mozolo Technologies
Reseller
Good pricing with good features that are comparable to Cisco
Pros and Cons
  • "We're very happy with what we are getting out of the solution in general. The features are good. They're comparable to other brands such as Cisco and HP."
  • "The solution's website isn't that good. When I go to it, I can't find what I'm looking for. However, if I go to a third party's website, I can easily find the information."

What is our primary use case?

We use MikroTik both in our company and clients. Even extended to our household clients. MikroTik devices offer you similar features you'll normally get from high priced devices like Cisco and HP, however at a fraction of the costs. This works very nicely with us since our clients are mainly small and medium. The device price doesn't dictate whether the client gets a solution.

VLANs, L3 Routing, Load Balancing, HotSpot are amongst some of the features we normally use in many of our deployments.

How has it helped my organization?

Costs saving and expansion of our product portfolio as a result of those features offered by mikrotik, but would have to pay for licenses from other providers. Dude also improved network management and service, which our re-skilled team enjoy. Many MikroTik devices can be powered from 12VDC and this is also a cost saving on electricity consumption and allow our deployments in areas where solar solutions are offered, extending our footprint.

What is most valuable?

The pricing is a great selling point.

We find the VLANs, Load Balancing, HotSpot, Traffic Management the most valuable part of the solution.

We're very happy with what we are getting out of the solution in general. The features are good. They're comparable to other brands such as Cisco and HP.

What needs improvement?

We've had difficulties allocating different hubs with different IPs. At times, some users use it on one range and can access computers on another range. We thought isolation would help, but it hasn't. When you assign IP addresses to ports, people can still access those ports, and that's really frustrating.

The solution doesn't offer very good documentation. When we had questions around isolation and allocating different hubs and IPs, we couldn't find any verifiable answers.

The solution's website isn't that good. When I go to it, I can't find what I'm looking for. However, if I go to a third party's website, I can easily find the information.

For how long have I used the solution?

We've been using the solution for ten years.

What do I think about the stability of the solution?

Very stable, not major failures reported at this stage.

What do I think about the scalability of the solution?

It's a very scalable solution. It's not really an issue if companies need to scale. However, the issue of port isolation and the difficulties we have might ultimately affect scaling as we have to maintain security and right now we're struggling with that. When you scale, you compromise security. It's a double-edged sword.

We have about 15 users on the particular solution currently. However, these are solutions that will be deployed across different clients.

How are customer service and technical support?

I have never contacted technical support directly. I have gone to their support website, which, I feel, doesn't have enough information or documentation. If you compare it to Cisco, Cisco has got more support online; you don't even have to call them.

Much as MicroTik is cheaper than Cisco, and you can see a difference in support quality. Cisco does offer a lot of support on their website. When you go to Cisco, you get answers to all types of issues. With MicroTik, I need to go look at private third-party websites. That's why I feel their technical support is a disappointment.

You can try calling or writing emails, however, you don't get responses. In the end, you have to fiddle around and try things yourself. This is not sustainable. A client will eventually not mind so much if they need to pay a bit more to get proper service.

Which solution did I use previously and why did I switch?

We've previously used Cisco, which was much more expensive.

How was the initial setup?

The initial setup is straightforward. Deployment typically takes about one hour if it's just a basic initial layer that needs to be implemented.

What about the implementation team?

In-house, it was more of a trial and error but finally got it. We still and constantly improving our know how but we will get there.

What was our ROI?

The costs of hardware reduces the ROI dramatically. Same way the Costs of Ownership does.

What's my experience with pricing, setup cost, and licensing?

The pricing of the solution is quite reasonable.

What we do is we buy Level Four devices, so we don't have to buy license supported versions.

Which other solutions did I evaluate?

We came across MikroTik and immediately fell in love with it

What other advice do I have?

We use the solution and we provide services to clients as well. It's much cheaper than when we used Cisco and other devices. We're a reseller and solutions provider.

I do advise people to use the solution, because of the price and features. The more you learn is the more you realize how valuable MikroTik devices are.

One thing I would mention to others is that MikroTik is on Linux, but there's nothing like WinBox for Linux, or what you might call a Linux box. You need to do something that looks like WinBox, because if you're using Ubuntu, you will need to use WinBox and there isn't one for Linux. Not everybody uses Windows and many people, especially technical people, are moving away from Windows. 

The solution is a good product and it has improved since the first time we used it. It's just support that is really lacking.

I'd rate the solution eight out of ten. I'd rate it higher if technical support was better.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Team Lead at a comms service provider with 1-10 employees
Real User
Traffic classification is helpful, provides convenient debugging features, and is flexible
Pros and Cons
  • "The flexible IP firewall and IP network address translation make it very easy to give access to internal services."
  • "I would like to see a cluster feature added, where multiple devices can be configured and managed as one. One is in a standby state while the other is active, and if one fails then the other takes over."

What is our primary use case?

We use this product to route traffic with dynamic routing protocols like BGP. We also use it for filtering traffic and making network translations to provide access to services that are behind it. In this regard, it acts as a firewall.

It hosts a lot of B2B sessions with our internal and external peers.

How has it helped my organization?

MikroTik provides us a quick way to give access to internal services from outside of our network, and a way to manage those services.

What is most valuable?

This solution offers features that make it convenient for debugging.

Traffic classification is a very convenient feature.

The flexible IP firewall and IP network address translation make it very easy to give access to internal services. 

What needs improvement?

I would like to see a cluster feature added, where multiple devices can be configured and managed as one. One is in a standby state while the other is active, and if one fails then the other takes over.

The stability can be improved.

For how long have I used the solution?

We have been using a MikroTik router for seven or eight years.

What do I think about the stability of the solution?

This solution is not very stable. I would rate stability at seven out of ten.

What do I think about the scalability of the solution?

The scalability is good and we have 50 or 60 users, in addition to perhaps five technical staff who can connect devices and configure them.

How are customer service and technical support?

Technical support responds very quickly. However, we very often catch bugs that they are not aware of, which is bad. MikroTik should be finding these bugs itself.

We are happy with the communication from technical support, but they should improve with respect to testing and releasing updates.

How was the initial setup?

The initial setup is very straightforward and easy. It will take several hours to set up and have it work properly.

What about the implementation team?

The implementation was done by my team.

What's my experience with pricing, setup cost, and licensing?

There is no licensing fee in addition to the hardware, but we do pay an annual fee for support.

What other advice do I have?

I would recommend this solution for those who don't need a very stable solution. You will not have zero-downtime provided by MikroTik. Also, if you need clustered routers then this solution will not work. However, if you are willing to update several times a month with several minutes of downtime while upgrading and rebooting, then it will be fine.

The biggest lesson that I have learned from using this solution is to write the network plan out before implementing changes. Then, go only by the steps of the plan, and do not deviate.

Overall, it is a very good solution with a lot of features.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Erik Jansson - PeerSpot reviewer
Erik JanssonTechnology Manager at Klinic Community Health
Real User

Clustering would be nice, but it does support VRAP for redundancy making core router upgrades simpler with no downtime. Stick the stable release in most cases there is little or no reason to move to the most recent version for core functions, so read the release notes and decide if the fixes or features in the release are truly needed in your environment. We found stability to be excellent with routers and radios up for years at a time. Like any product, if you are pushing the limits particularly on a new feature there will always be some issues even with the big guys! On the flip side bug, fixes can be quick compared to others.

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Updated: January 2025
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Download our free MikroTik Routers and Switches Report and get advice and tips from experienced pros sharing their opinions.