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reviewer248214 - PeerSpot reviewer
Works at a tech services company with 1-10 employees
Real User
Good price point, very versatile and good configuration capabilities
Pros and Cons
  • "The cost and versatility are the solution's most valuable features. You can do anything with them if you know how to. The solution has a whole portfolio of routing features available."
  • "They could improve their product if they set, for instance, a controller for wireless LAN. That would allow them to really have something more than an access point."

What is our primary use case?

We primarily use the solution for high performance, low-cost routers and for low-cost wifi environments where we need specific configurations.

What is most valuable?

The cost and versatility are the solution's most valuable features. You can do anything with them if you know how to. The solution has a whole portfolio of routing features available.

You don't need to buy special licenses for the solution. You have everything there. The configuration capabilities are good too. They're very flexible. 

What needs improvement?

The solution doesn't fit every need. There are lots of things you cannot do. There is no management and there is no controller in wireless. It's not a real whole network. You have to work them into other solutions. Mikrotik is mostly a standalone solution and you have to manage how it relates to other solutions, unlike Cisco, which is something that you can easily put into an ecosystem.

They could improve their product if they set, for instance, a controller for wireless LAN.
That would allow them to really have something more than an access point.

For how long have I used the solution?

I've been using the solution since 2013.
Buyer's Guide
MikroTik Routers and Switches
November 2024
Learn what your peers think about MikroTik Routers and Switches. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.

What do I think about the scalability of the solution?

The solution isn't really scalable. Each machine has a purpose, and while you can swap it out for a bigger one, you have to create a new design. They're stand-alone products. There is not a flow of products that brings you to the next step easily.

How are customer service and support?

I haven't reached out to technical support myself, however, my colleagues have, and my understanding is they were able to resolve the issues. They were satisfied with the level of support they received. However, it was a process to get in touch with them, share the problem, and work together to solve it.

How was the initial setup?

The initial setup is complex. Users will need to do a bit of research before implementing the product. You must prepare and understand how to set each parameter. You couldn't use Mikrotik if you're not certified or have a deep knowledge of the solution.

Which other solutions did I evaluate?

We use a few different solutions. We are installing big networks with Aruba and use Extreme Networks as well. Which solution we ultimately use depends on the project itself.

What other advice do I have?

We buy from wholesalers, but we don't have a special selling agreement with anyone.

I'd rate the solution ten out of ten when it fits. It's useless if it doesn't fit. If it fits, I don't think there's a better product when you are looking at price-performance. Overall, I'd rate them nine out of ten. Any requirement would be fulfilled from Aruba or from Cisco, but not necessarily from Mikrotik, which is why I don't give them a perfect score.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Andrew S. Baker (ASB) - PeerSpot reviewer
Andrew S. Baker (ASB)Cybersecurity & IT Operations Professional (VirtualCxO) at BrainWave Consulting Company, LLC
Consultant

That's a very good assessment. I felt the same about their products, if which I have deployed a few. Good price point, and good for niche situations...

Technician at Telone Zimbabwe (Pvt) Ltd
Reseller
Has good routing features and is easy to install
Pros and Cons
  • "I like the routing features."
  • "If the client wants bigger capacity, there may be some issues. That is, there may be issues with scalability."

What is most valuable?

I like the routing features.

What needs improvement?

If the client wants bigger capacity, there may be some issues. That is, there may be issues with scalability.

There's a general complaint of slowness, but it could be a bandwidth issue.

I would like to see the addition of Wi-Fi features in the next release.

For how long have I used the solution?

I've been using it for about a year.

It's deployed both on the cloud and on-premises.

What do I think about the stability of the solution?

It is a very stable solution.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and support?

They have really good customer service and technical support. On a scale from one to ten, I would rate them at ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

In comparison to other solutions, MikroTik is easy to install. It's a small unit as compared to that of Cisco. Also, the Cisco router is complex.

How was the initial setup?

The initial setup is quite easy, and it took two days to deploy it.

What's my experience with pricing, setup cost, and licensing?

It's reasonably priced. It's not the most cheap solution, but also, it's not the most expensive one.

What other advice do I have?

I would highly recommend MikroTik Routers and Switches and would rate it at ten on a scale from one to ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
MikroTik Routers and Switches
November 2024
Learn what your peers think about MikroTik Routers and Switches. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
reviewer1126884 - PeerSpot reviewer
Principal Consultant at a tech services company with 51-200 employees
Real User
They're cost effective and provide you with an extensive feature set
Pros and Cons
  • "The most valuable aspect of this solution is the combination of value for money. They're extremely cost effective, yet they provide you with an extensive feature set of things you can do across the board. Also, they're pretty reliable, as far as equipment goes."
  • "As far as improvements, there are basically only two things I would suggest. First, I think they should provide extensive training for the new releases of products, especially in the LTE space. Second, they could spend more time ensuring that their OS releases are more stable, rather than waiting for things to fall apart on the customer's premises before they make the necessary changes."

What is our primary use case?

We primarily use MikroTik routers and switches for LTE solutions. It's 3G, 4G, and gravitating to 5G solutions and we do a lot of data center type of solutions with the heavy-duty cloud core routers. We also do premises type of solutions with a lot of their switches. 

As far as which version we're using, the products are fairly standardized—what changes is the version of the operating system. We try and use the latest long-term versions of the operating system, but we use a wide variety of their products. 

This solution is deployed on-prem. We use the whole rack of MikroTik switches and routers. 

What is most valuable?

The most valuable aspect of this solution is the combination of value for money. They're extremely cost effective, yet they provide you with an extensive feature set of things you can do across the board. Also, they're pretty reliable, as far as equipment goes. 

What needs improvement?

As far as improvements, there are basically only two things I would suggest. First, I think they should provide extensive training for the new releases of products, especially in the LTE space. Second, they could spend more time ensuring that their OS releases are more stable, rather than waiting for things to fall apart on the customer's premises before they make the necessary changes.

For how long have I used the solution?

We've been using MikroTik switches and routers since 2014, so it's going to be the eighth year now. 

What do I think about the stability of the solution?

I have been using these routers and switches for eight years and they have proved rather stable. 

What do I think about the scalability of the solution?

I think the solutions scale to multiple millions of packets per second products and that they scale right into the data center core. I know that there's still significant apprehension from a lot of large companies concerning their products, but I think that MikroTik has proved to be an extremely good tool for what we are trying to do. 

It runs our infrastructure and we provide services to clients, so we have several hundred nodes out in the field who are managed services providers. There are quite a few people that take advantage of the infrastructure that we provide. 

How are customer service and support?

I haven't actually contacted technical support directly. We have a very knowledgeable partner that provides us Tier 4 consultancy in the UK. We've been working with him for many years, and so that's where we get all our technical support from. 

Which solution did I use previously and why did I switch?

We gave up on Cisco and Cisco's competitor seven years ago, and we've been using MikroTik ever since. 

How was the initial setup?

The installation process is extremely simple. I did it all by myself, but I'm a telecoms engineer, so I have a skill set in that area. 

We have a small technical team of five engineers. It's not a heavyweight job. 

What about the implementation team?

We implemented this solution through an in-house team. 

What's my experience with pricing, setup cost, and licensing?

There is a lifetime subscription already embedded when you buy the product. 

What other advice do I have?

I rate MikroTik routers and switches a nine out of ten, and I would recommend them to others. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Expert at a tech vendor with 10,001+ employees
Real User
Cost-effective for layer three traffic, but it is not stable and the support needs to be improved
Pros and Cons
  • "The best part about MikroTik Routers is the price."
  • "The biggest thing that needs improvement is the support."

What is our primary use case?

We primarily use our MikroTik devices as layer three routers.

What is most valuable?

The best part about MikroTik Routers is the price.

What needs improvement?

The biggest thing that needs improvement is the support. There are lots of bugs but you can find workarounds for these. However, without support for professional use, you don't know when it fails and why it fails. You have to troubleshoot on your own.

For how long have I used the solution?

I have been using MikroTik Routers for two or three years.

What do I think about the stability of the solution?

The stability is poor because it's dropping packets. As you control it through the GUI, the device is starting to drop packets, so it is not stable.

What do I think about the scalability of the solution?

The scalability is hard for me to judge at this point.

How are customer service and technical support?

Technical support is bad overall. However, when I contacted them last, the answer to that question was straightforward. It was a little bit confusing because they were talking about CPU queues versus hardware queues, and my English is not perfect, but I did get a straightforward answer after the second email.

How was the initial setup?

If you read the manual and the documentation carefully, and also research the Wiki support sites, the setup can be quite straightforward.

The length of time for deployment depends on the type of scenario and what you want to do.

To have a working solution it can take weeks. You have to test all of the limits because if you don't know your limits then you don't know your product area. For example, can a device be placed when serving a 1G internet? Knowing the limits and testing the limits is a time-consuming activity. It can take one to two weeks depending on what you are testing.

What about the implementation team?

The implementation can be done without the help of a consultant. You can do it on your own.

What other advice do I have?

The technical features in MikroTik are not mentionable because it is a low-cost solution. There is no service, support, or proper training. We are using them because our competitors are using them, and we have to stay competitive.

The only real value of MikroTik is the price and I would not recommend this solution for any other reason. If you can get another device from a bigger company at a similar price then I would do that because the support is going to be better. Proper support is important.

I would rate this solution a five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Telecommunications Engineer at Universidad
Real User
Routers and switches that are easy to configure with applications, but it could be more stable and scalable
Pros and Cons
  • "I think they have very strong routers because they have multiple processors. I like its easy configuration with applications. For example, configuration with Linux, Iptables, and routing protocols."
  • "Technical support could be better. They don't have good support like Cisco. It can also be more stable and scalable."

What is our primary use case?

I configure and implement WiFi internet and wide area networks using MikroTik Routers and Switches. I also use it for connectivity with end-users and for implementing a firewall and routing protocols.

How has it helped my organization?

The switches Mikrotik have a good optimization with MSTP, they can interconnect with other brands equipment such as switches Huawei and Cisco. They can easily configure with the app Winbox, creating bridges, and attached ports to differents bridges, working like a differents virtuals switchs. Electing the spanning tree protocol mode into the bridge configuration such as STP,  RSTP and MSTP.

What is most valuable?

I think they have very strong routers because they have multiple processors. I like its easy configuration with applications. For example, configuration with Linux, Iptables, and routing protocols.

What needs improvement?

Technical support could be better. They don't have good support like Cisco. It can also be more stable and scalable.

For how long have I used the solution?

I have used MikroTik Routers and Switches within the past 12 months. I have vast experience with this solution. I have implemented it in other enterprises and also worked with my partners that have enterprises.

What do I think about the stability of the solution?

The stability of their switches is very poor. It doesn't have a good score with Spanning Tree Protocol, and it's very difficult to implement.

What do I think about the scalability of the solution?

Scalability is very hard to implement because when I connect through the links, the network doesn't go back.

How are customer service and support?

Technical support could be better. MikroTik Routers and Switches don't have technical support in the cloud.

Which solution did I use previously and why did I switch?

We use MikroTik Routers, but for switches, we use Cisco or Huawei. Clients prefer Cisco, Huawei, and McAfee, depending on their budget. MikroTik's equipment is very cheap.

How was the initial setup?

It's easy to implement, but it's very hard to fix it when we have trouble. Depending on the project, it usually takes four days to implement this solution.

What about the implementation team?

I implemented this solution in universities, banks, and commercial centers. We have two or three people in charge of deployment and maintenance. 

What's my experience with pricing, setup cost, and licensing?

MikroTik's equipment is very cheap compared to Cisco and Huawei.

What other advice do I have?

The routers are very good, and they are very cheap. We can buy a lot of these routers for backup.

On a scale from one to ten, I would give MikroTik Routers and Switches a six.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
reviewer997284 - PeerSpot reviewer
Network Engineer at a maritime company with 201-500 employees
Real User
Good queuing functionality, good technical support and very good stability
Pros and Cons
  • "The radius and wireless features are the most valuable aspects of the solution."
  • "The queuing functionality needs improvement. The initial setup could be simplified."

What is most valuable?

The radius and wireless features are the most valuable aspects of the solution.

What needs improvement?

The queuing functionality needs improvement. The initial setup could be simplified.

For how long have I used the solution?

I've been using the solution for 10-15 years.

What do I think about the stability of the solution?

The stability of the solution is great.

What do I think about the scalability of the solution?

The scalability of the solution is very good.

How are customer service and technical support?

We've used technical support a few times and have always found them to be quite good.

Which solution did I use previously and why did I switch?

We have previously used Cisco and HP solutions.

How was the initial setup?

If you are not familiar with the solution, the initial setup can be a bit complex. It's quite different from other solutions. Deployment times vary, but it should only take a few hours.

What about the implementation team?

I handled the implementation myself.

What's my experience with pricing, setup cost, and licensing?

The cost of the solution is okay. It's not too expensive.

What other advice do I have?

I'd rate the solution nine out of ten. If they made it a bit easier for new users to implement, I would rate it higher.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Andrew S. Baker (ASB) - PeerSpot reviewer
Andrew S. Baker (ASB)Cybersecurity & IT Operations Professional (VirtualCxO) at BrainWave Consulting Company, LLC
Consultant

The big thing with using MikroTik is that their paradigm is very different from other solutions, so you really have to know what you want to do. Very flexible, but you have to look at things a bit differently.

Team Lead at a comms service provider with 1-10 employees
Real User
Traffic classification is helpful, provides convenient debugging features, and is flexible
Pros and Cons
  • "The flexible IP firewall and IP network address translation make it very easy to give access to internal services."
  • "I would like to see a cluster feature added, where multiple devices can be configured and managed as one. One is in a standby state while the other is active, and if one fails then the other takes over."

What is our primary use case?

We use this product to route traffic with dynamic routing protocols like BGP. We also use it for filtering traffic and making network translations to provide access to services that are behind it. In this regard, it acts as a firewall.

It hosts a lot of B2B sessions with our internal and external peers.

How has it helped my organization?

MikroTik provides us a quick way to give access to internal services from outside of our network, and a way to manage those services.

What is most valuable?

This solution offers features that make it convenient for debugging.

Traffic classification is a very convenient feature.

The flexible IP firewall and IP network address translation make it very easy to give access to internal services. 

What needs improvement?

I would like to see a cluster feature added, where multiple devices can be configured and managed as one. One is in a standby state while the other is active, and if one fails then the other takes over.

The stability can be improved.

For how long have I used the solution?

We have been using a MikroTik router for seven or eight years.

What do I think about the stability of the solution?

This solution is not very stable. I would rate stability at seven out of ten.

What do I think about the scalability of the solution?

The scalability is good and we have 50 or 60 users, in addition to perhaps five technical staff who can connect devices and configure them.

How are customer service and technical support?

Technical support responds very quickly. However, we very often catch bugs that they are not aware of, which is bad. MikroTik should be finding these bugs itself.

We are happy with the communication from technical support, but they should improve with respect to testing and releasing updates.

How was the initial setup?

The initial setup is very straightforward and easy. It will take several hours to set up and have it work properly.

What about the implementation team?

The implementation was done by my team.

What's my experience with pricing, setup cost, and licensing?

There is no licensing fee in addition to the hardware, but we do pay an annual fee for support.

What other advice do I have?

I would recommend this solution for those who don't need a very stable solution. You will not have zero-downtime provided by MikroTik. Also, if you need clustered routers then this solution will not work. However, if you are willing to update several times a month with several minutes of downtime while upgrading and rebooting, then it will be fine.

The biggest lesson that I have learned from using this solution is to write the network plan out before implementing changes. Then, go only by the steps of the plan, and do not deviate.

Overall, it is a very good solution with a lot of features.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Erik Jansson - PeerSpot reviewer
Erik JanssonTechnology Manager at Klinic Community Health
Real User

Clustering would be nice, but it does support VRAP for redundancy making core router upgrades simpler with no downtime. Stick the stable release in most cases there is little or no reason to move to the most recent version for core functions, so read the release notes and decide if the fixes or features in the release are truly needed in your environment. We found stability to be excellent with routers and radios up for years at a time. Like any product, if you are pushing the limits particularly on a new feature there will always be some issues even with the big guys! On the flip side bug, fixes can be quick compared to others.

Technology Manager at Klinic Community Health
Real User
A low cost solution that is easy to manage using both GUI and CLI
Pros and Cons
  • "The most valuable feature is that you can do anything on all platforms."
  • "Wireless throughput has not kept up with the competition."

What is our primary use case?

Our primary use case for this solution is to provide wireless internet service.

How has it helped my organization?

This solution provides our service at a low cost with excellent quality.

What is most valuable?

The most valuable feature is that you can do anything on all platforms.

The GUI is also good, and the CLI is excellent.

What needs improvement?

Wireless throughput has not kept up with the competition.

For how long have I used the solution?

Eight years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Andrew S. Baker (ASB) - PeerSpot reviewer
Andrew S. Baker (ASB)Cybersecurity & IT Operations Professional (VirtualCxO) at BrainWave Consulting Company, LLC
Consultant

I used them for wireless for a while, but there were some initial hardware bumps at that time, and I eventually moved in a different direction.

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