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Support Engineer at a manufacturing company with 51-200 employees
Real User
Top 5
Flexible with good pricing but needs a better user interface
Pros and Cons
  • "It's great for small businesses or home offices."
  • "The user interface is not very good."

What is our primary use case?

We primarily use the solution for routing and switching. We deploy the system with Fortigate.

What is most valuable?

The pricing is very good.

It's a very flexible solution. I can't even imagine using other devices, like Fortigate, in the same way. It's much easier to use MicroTik.

It's great for small businesses or home offices. 

What needs improvement?

The user interface is not very good. The functionality is off. Sometimes it can be difficult. There are old manuals and documentation that need to be updated. 

Which solution did I use previously and why did I switch?

We also use Fortigate. I find MicroTik easier to work with. 

Buyer's Guide
MikroTik Routers and Switches
October 2024
Learn what your peers think about MikroTik Routers and Switches. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,649 professionals have used our research since 2012.

What's my experience with pricing, setup cost, and licensing?

The pricing is very reasonable. 

What other advice do I have?

I'd rate the solution seven out of ten.

I've only had a little bit of experience with them. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Charbel Hajj - PeerSpot reviewer
Senior Supervisor at MEPEQ
Real User
Feature-rich, easy to use, compact, and has an easy to use interface
Pros and Cons
  • "They use wireless and wired connections that include all of the features."
  • "I would like to have the option of having multiple logins."

What is our primary use case?

We use MikroTik Routers and Switches as access points rather than all-purpose routers. We are not working with all of the functions as it is also connected with the Catalyst Switch.

What is most valuable?

MikroTik Routers and Switches are very good switches. 

They are very compact. 

They use wireless and wired connections that include all of the features.

It's a small firewall that can be managed in that way.

The interface is good. It is easy to deal with.

There are a lot of features included.

What needs improvement?

The only issue is with the software. The Winbox has many log-ins to it.

The only thing I would improve would be with the software Winbox. It would be helpful to have more than one login capability. 

With the ability that we now have, when you want to change to another user account, using the Winbox and go through the user name and password for one device, the current user name and password for Winbox will be lost. Even if I try to copy the Winbox to a different location, it uses the same user name and password, and if I change it on the copy, it will also be changed on the other destination.

I would like to have the option of having multiple logins.

You should always do something to be better.

For how long have I used the solution?

We have been working with MikroTik Routers and Switches for a few years.

What do I think about the stability of the solution?

MikroTik Routers and Switches are very stable. The area that the Wi-Fi inside of it can cover is very large.

The connection inside is stable. It does not require a constant restart, because it's hanging, or when resetting occurs with a system. 

Usually, it has a very stable and wide range of Wi-Fi coverage.

What do I think about the scalability of the solution?

MikroTik Routers and Switches are scalable.

It's mostly connected as a Wi-Fi network with approximately 20 to 25 users.

As of now, we have no plans to increase our usage.

How are customer service and support?

Technical support is good.

Which solution did I use previously and why did I switch?

Previously, we have used ITP-Link and Linksys Switches.

How was the initial setup?

The initial setup can be simple, but it all depends on the features you intend to use. 

It's simple if you are using it as a regular access point. If not, you'll need a little more information to go over all of the features in detail.

I am currently only using it as an access point. It takes two to three minutes to arrange it, which isn't much.

What's my experience with pricing, setup cost, and licensing?

A license is not required.

What other advice do I have?

I would recommend this solution to others.

I would rate MikroTik Routers and Switches a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
MikroTik Routers and Switches
October 2024
Learn what your peers think about MikroTik Routers and Switches. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,649 professionals have used our research since 2012.
CEO & Founder at Dextro Solutions LLP
Reseller
Powerful with good speed, reliability, and price
Pros and Cons
  • "They have amazing speed and reliability, and they also provide value for money. They are pretty powerful."
  • "They can improve the way the user interface is laid out. Their user interface is slightly geeky. There is more than one way to do the same thing in the user interface, and they need to work on that."

What is our primary use case?

I am not using them personally. I've installed these in high-end residences and a few offices. 

What is most valuable?

They have amazing speed and reliability, and they also provide value for money. They are pretty powerful.

What needs improvement?

They can improve the way the user interface is laid out. Their user interface is slightly geeky. There is more than one way to do the same thing in the user interface, and they need to work on that. 

They should also provide official training and webinars to help us understand all of its capabilities and to be able to set it up easily.

It would be good if it comes with included tech support.

For how long have I used the solution?

I have been using this solution for about three years.

What do I think about the stability of the solution?

They have good reliability.

How are customer service and technical support?

I don't need them because I can get someone to install these for me. 

How was the initial setup?

Its initial setup is not very clear. There are multiple ways to do the same thing. 

What's my experience with pricing, setup cost, and licensing?

They are very cheap and not at all expensive.

What other advice do I have?

I would recommend this solution. My experience has been awesome. They have good reliability and speed. 

I would advise others to go for it, but I would recommend either going through quite a lot of training before using this or having an expert who knows everything about it. You require eight-hour training to fully understand the capabilities of this solution.

I would rate MikroTik Routers and Switches a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Technical Support Engineer at Point PC
Real User
A small and robust unit that is straightforward to install and has lots of features
Pros and Cons
  • "We have found this solution is quite robust and there are a lot of features in a small device."
  • "In the Israeli market, we are in need of Hebrew support."

What is our primary use case?

We are a system integrator and this is one of the solutions that we implement for our customers.

Our primary customers are Fiber to the home (FTTH), which are small customers who are connecting by fiber.

What is most valuable?

We have found this solution is quite robust and there are a lot of features in a small device.

The dimensions of this unit are quite good.

You do not need extra licensing to use all of the features.

What needs improvement?

In the Israeli market, we are in need of Hebrew support. We would like a Hebrew GUI or something that can translate it. We need this because when we remotely support end-users, they do not always speak English. Hebrew would be lovely.

There are a lot of issues regarding the power supply.

The interface for this solution is in need of a dashboard. Thinking about somebody who is in control of hundred of small routers, they need a way to manage all of them.

For how long have I used the solution?

We have been using this solution for approximately two years.

What do I think about the stability of the solution?

This solution is ninety percent stable. The defects are coming from instability with the power system, and there are a lot of issues regarding that.

Most of the errors occur when the system shuts down incorrectly. Otherwise, there are not a lot of bugs.

What do I think about the scalability of the solution?

For our purposes, we are not concerned with scalability. 

How are customer service and technical support?

We do not use technical support for this solution. We read articles and have been able to do the support ourselves. We do use the forums and the internet for searching for answers.

Which solution did I use previously and why did I switch?

I am familiar with solutions by Aruba. The MikroTik routers and switches are not as well known in the Israeli market.

How was the initial setup?

The initial setup of this solution is straightforward.

The deployment takes approximately twenty minutes for the technician to implement one house. It is a matter of connecting and doing some basic enrollment.

What about the implementation team?

Our technician performs the deployment for our customers.

What's my experience with pricing, setup cost, and licensing?

In our last project, we used two hundred units and the price was approximately 500 Shekels ($140 USD).

What other advice do I have?

My advice is that this is a small package with huge features and you should try it on your own.

The biggest lesson that I learned from this solution is that we underestimated the power and value of MikroTik. We primarily implemented Cisco and Aruba solutions, but since then, we have found that MikroTik can be used in place of these bigger brands.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Solutions architect at NetSys
Real User
Good load balancing and multi-routing with a good user interface
Pros and Cons
  • "The solution offers very good multi-routing."
  • "The solution needs to improve its security firewalls and mirror that of, for example, Sophos, or FortiGate."

What is our primary use case?

I primarily use the solution as a firewall, and for routing purposes, and for multi-band load balancing. 

What is most valuable?

The load balancing is very good.

The solution offers very good multi-routing.

The firewall is very good.

For the interface, I always use Winbox.

What needs improvement?

The MikroTik weblog, web user log, was supposed to be remotely accessible. However, it was not as good as I had wanted it to be. I found its functionality disappointing. There's no proper interface. They show only IPs but not the DNS address or complete address. It only shows the IP addresses. Also, they only show real-time data and not the history of the user's log address. We would like to see a history on a daily, weekly, or monthly basis.

The solution needs to improve its security firewalls and mirror that of, for example, Sophos, or FortiGate.

The solution needs to focus on UTM in its devices.

For how long have I used the solution?

I have about five years of experience working with this solution.

What do I think about the stability of the solution?

We've found the stability of the solution to be good enough.

What do I think about the scalability of the solution?

The solution is quite easy to scale. We haven't had any problems expanding the solution when we need to.

How are customer service and technical support?

I've never contacted technical support. If I have issues with the solution, I try to handle it myself. So far, I've never needed anyone else's assistance.

Which solution did I use previously and why did I switch?

I've previously used FortiGate and Fortinet devices. They have very good security and firewalls.

How was the initial setup?

The initial setup is a little bit complex for beginners. It's difficult to install the router and for initializing from the beginning all of the configurations we need, like setting up the initial firewall rules, for example.

If a user knows all the basic steps, the deployment only takes about ten to 15 minutes.

What about the implementation team?

I handled the implementation myself. I didn't need the assistance of an integrator or reseller.

What other advice do I have?

I'd warn others that a tutorial or a bit of learning is required before beginning. It helps if a user has a bit of understanding about the solution. There's some complexity in the terminologies and surrounding the initial implementation process.

Overall, it's a good product, but it requires a bit of improvement, especially in relation to UTM and security.

I'd rate it eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Tham Cm - PeerSpot reviewer
Owner at Cmsa
Real User
Top 5
Established service, easy to use, with online support
Pros and Cons
  • "MikroTik Routers and Switches are good and easy to use."
  • "I would like to see some content filtering with MikroTik Routers and Switches."

What is our primary use case?

The primary case of MikroTik Routers and Switches is for router purposes.

What needs improvement?

I would like to see some content filtering with MikroTik Routers and Switches.

For how long have I used the solution?

I have been working with MikroTik Routers and Switches for the past five or six years.

What do I think about the stability of the solution?

MikroTik Routers and Switches are stable.

What do I think about the scalability of the solution?

MikroTik Routers and Switches are scalable.

How are customer service and support?

Technical support is an online format.

How was the initial setup?

The initial setup is straightforward since I am an integrator.

What's my experience with pricing, setup cost, and licensing?

The pricing on MikroTik Routers and Switches is good. 

What other advice do I have?

MikroTik Routers and Switches are good and easy to use. I would rate MikroTik Routers and Switches an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
it_user1405380 - PeerSpot reviewer
Information Technology Manager at a logistics company with 51-200 employees
Real User
It seems to run on its own without maintenance but is old, slow, and will elsewhere for replacement.
Pros and Cons
  • "We have not had any downtime with it. It has been a solid performer that way."
  • "It is slow, old and unfriendly."

What is our primary use case?

MikroTik is our main router for incoming and outgoing traffic throughout the system architecture.  

What is most valuable?

I really have not found anything valuable or special about MikroTik routers. I have not used them a lot and have not done enough with the product to know if it is good or bad in certain areas that I can put my finger on.  

In general, I know that it is functioning and we have not had any breaches or any kind of attacks through our firewall. We have not had any downtime with it. It has been a solid performer that way.  

What needs improvement?

My first impressions of the MikroTik router I have are that it is old and slow. I would like to see a higher throughput in the switch. The throughput speeds are killing us. Our VPN speeds are not up to par. MikroTik may make some routers and switches that do have higher throughput, but the models that we are using are not in that group of products.  

The security itself is lacking. For instance, most later model routers have web filtering so we can filter out websites and types. I would like to just be able to go in and say that I want to block out porn sites, or I want to block out hate speech — whatever the case may be. I would like to do that and get it done in an expeditious manner and have it work as expected. There is nothing like that type of simplicity and functionality in this router.  

So, the two main things that I look for in a router — speed and filtering by classification — are two things that I did not see. It is working, so I kind of leave it alone for right now because I do not really have the time to figure out what is making it work at all.  

I do know that the interface is very archaic-looking. It does not seem like the ease-of-use was a major concern in the development of the product. It is not very good in the area of user-friendly.  

Another problem that I do not like about the MikroTik routers is that I have to use a specific program called Winbox to access it and configure it. I should not be limited to accessing the configuration using just one tool.  

For how long have I used the solution?

I have actually been able to use and access it for maybe three weeks now. It has been at the company for several years.  

What do I think about the stability of the solution?

One thing I can say for the product is that it has been stable. There has not even been downtime. I checked the uptime on it and it has been up almost a year without having to reset or do anything of that nature for maintenance. So by whatever magic, it is stable.  

What do I think about the scalability of the solution?

I would say that these products do not have much potential for scalability. They are limited to what is in the hardware now without doing a firmware update. But one thing is for certain, any firmware update is not going to change our throughput speed. The actual hardware itself is limiting us.  

We have approximately 52 employees passively using these products.  

How are customer service and technical support?

With a year of uptime, we obviously have not had to use the tech support at all. On the day when the thing falls apart and I do not know a thing about it, that is when I will find out how good the support is as well.  

How was the initial setup?

Because the product has been here for several years, I was not involved in the installation. I assume it was not much different than other routers and switches.  

What's my experience with pricing, setup cost, and licensing?

There are not any external or hidden costs. The company bought the products and put them in. They are not paying for any kind of maintenance or anything of that nature at this point.  

What other advice do I have?

My main advice to people considering this solution based on my experience is that I would suggest looking for other robust solutions. I know they are out there because I have used them.  

On a scale from one to ten where one is the worst and ten is the best. I would rate MikroTik routers and switches as a six-out-of-ten. It seems to be working by its own devices but there is just too much old, slow, and unfriendly about them.  

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Network Administrator at Calm blue ambassador - abcallcenter
Real User
Easy to deploy and offers good technical support but troubleshooting can be difficult
Pros and Cons
  • "The stability is good."
  • "Troubleshooting can be complex."

What is our primary use case?

We are primarily using the solution as both a router, and we are using this for a wireless access point. And, we use the VPN, which is really helpful too. 

We also use it to connect to other branches that we have, and other organizations that we have to be connected to for our company.

What is most valuable?

The initial setup isn't too hard. The deployment is quite easy and rather quick as well. 

The stability is good.

Technical support is excellent.

What needs improvement?

Troubleshooting can be complex.

Sometimes, we see some problems specifically around the upgrading of the software and framework. It's not the upgrading that's hard. It's the fact that there isn't enough space. Typically, if we find we have a lack of space we must upgrade and the issue goes away.

Scaling can be an issue.

What do I think about the stability of the solution?

The stability is quite good. It's the kind of solution I recommend to other people to use as we don't really have any issues with it and find it to be reliable. 

What do I think about the scalability of the solution?

The product could be a little bit more scalable. The sizing and scaling depend on the device that you are going to buy. I'm going to say this is scalable, however, you do need to plan ahead. 

We have about 200 people using the solution currently.

At this point, we do not have plans to increase usage. If we do change, the biggest change will be to migrate from on-premises to the cloud. 

How are customer service and technical support?

Technical support is phenomenal. They are extremely helpful and responsive. We are quite satisfied with the level of support we are able to receive. 

How was the initial setup?

The initial setup isn't too difficult, however, the troubleshooting process can be a bit difficult. 

The deployment process is easy and it doesn't take too long.

What about the implementation team?

We initiated the assistance of a consultant and they proved to be quite helpful. 

What's my experience with pricing, setup cost, and licensing?

We pay a licensing fee on a yearly basis.

What other advice do I have?

We're just a customer and an end-user.

We use multiple deployment models, including cloud and on-premises. 

I'd rate the solution at a seven out of ten. We're mostly happy with the product, however, there are areas of improvement that need to be addressed. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free MikroTik Routers and Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2024
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Buyer's Guide
Download our free MikroTik Routers and Switches Report and get advice and tips from experienced pros sharing their opinions.