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Bambang Andjar  Prasetyono - PeerSpot reviewer
Head Corporate Service at a tech services company with 201-500 employees
Real User
Top 10
A simple and reliable solution that helps to manage connections
Pros and Cons
  • "The tool is simple and reliable. The most valuable function for us is filtering. We can manage which connections users can and cannot make. This is important as our office has about 2,200 employees using the Internet. It provides benefits because it's available and simple. Our IT staff is familiar with it, making it easy to operate and manage."
  • "The tool needs to add more tutorials and documentation for new functions."

What is our primary use case?

We use the tool for internal Wi-Fi and to manage our Internet connection from the provider.

What is most valuable?

The tool is simple and reliable. The most valuable function for us is filtering. We can manage which connections users can and cannot make. This is important as our office has about 2,200 employees using the Internet. It provides benefits because it's available and simple. Our IT staff is familiar with it, making it easy to operate and manage.

What needs improvement?

The tool needs to add more tutorials and documentation for new functions. 

For how long have I used the solution?

I have been using the product for 16 years. 

Buyer's Guide
MikroTik Routers and Switches
March 2025
Learn what your peers think about MikroTik Routers and Switches. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
844,944 professionals have used our research since 2012.

What do I think about the stability of the solution?

I rate MikroTik Routers and Switches' stability as nine out of ten. 

How are customer service and support?

We support ourselves through YouTube. 

How was the initial setup?

MikroTik Routers and Switches' have simple deployment. 

What about the implementation team?

We did the deployment ourselves. 

What's my experience with pricing, setup cost, and licensing?

MikroTik Routers and Switches' pricing is reasonable. 

What other advice do I have?

I rate MikroTik Routers and Switches a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Information Technology Administrator at Diconium
Real User
Top 20
The product is affordable and easy to use, but the initial setup could be easier
Pros and Cons
  • "The product is simple to use."
  • "The initial setup could be easier."

What is our primary use case?

We use the solution as a main router for the company. MikroTik is very cheap in our country compared to other products.

What is most valuable?

The product is simple to use. We chose the solution due to its price.

What needs improvement?

The initial setup could be easier. It would be great if the tool would be open source.

For how long have I used the solution?

I have been using the solution for four years.

What do I think about the stability of the solution?

The tool is stable.

What do I think about the scalability of the solution?

The tool is scalable. Around 300 people are using the solution in our company.

How was the initial setup?

The initial setup was moderately difficult. The deployment doesn’t take long for most devices. Sometimes, there’s a random error or an unpredicted problem that takes two to three hours to resolve.

What's my experience with pricing, setup cost, and licensing?

The tool has a low price.

What other advice do I have?

I would recommend Cisco to people living in the USA and UK. It's more dependable and trustworthy. I would enjoy using MikroTik if it is an open-source product. Overall, I rate the product a six or a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
MikroTik Routers and Switches
March 2025
Learn what your peers think about MikroTik Routers and Switches. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
844,944 professionals have used our research since 2012.
AmmarHaidar - PeerSpot reviewer
Network Administrator at AI Processings
Real User
Though the solution does not suffer from outage issues, its reporting functionality requires improvement
Pros and Cons
  • "It is a stable solution. I have been using the solution for a while, and I don't face any outages or trouble while using the solution."
  • "If the reporting functionality of the solution is considered, I think it is not good."

What is our primary use case?

We had been using MikroTik as a firewall to implement firewall policies and to implement queues along with DNS and DStv services. Additionally, we were using MikroTik to control our end users by limiting their website browsing and the limiting their upload and download speed. The aim was also to prevent them from indulging in any unauthorized access to the internet.

What is most valuable?

MikroTik is a good product.

What needs improvement?

If the reporting functionality of the solution is considered, I think it is not good.

I think MikroTik should include features like antivirus into their prevention and detection system to prevent any kind of attacks.

I want them to improve their reporting functionality and include antivirus in the solution.

For how long have I used the solution?

In our company, we have been using MikroTik Routers and Switches for the last three to three and a half years. Personally, I have experience working on the solution for the last three years. Though I am not aware whether we are using the latest version, I can say that we were using MikroTik Router RB2011.

What do I think about the stability of the solution?

It is a stable solution. I have been using the solution for a while, and I don't face any outages or trouble while using the solution.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a six out of ten. Considering the client for whom we had deployed the solution, the number of uses using the solution was less than a hundred.

How are customer service and support?

I don't remember if we took any technical support from MikroTik since it runs smoothly and we don't face any difficulties in our organization.

Which solution did I use previously and why did I switch?

Before MikroTik, in our company, we were using Microsoft TMG Gateway.

I switched to MikroTik after I came to know that TMG Gateway had become obsolete and that Microsoft was planning to end the support offered to TMG Gateway. Hence, we decided to move to MikroTik.

How was the initial setup?

The setup is quite user-friendly, easy to configure, and easy to troubleshoot.

The deployment process is very easy since you just need to buy the box from the market and deploy the solution in your network. Also, the user interface is very friendly. The solution's configuration, troubleshooting, and establishment of services are all easy. Though I can do the deployment of the solution myself, it is better to consult a senior team member.

For the deployment and maintenance of the solution at the company where I am working, there are four people on the technical team. Our senior manager is a person handling four teams.

What's my experience with pricing, setup cost, and licensing?

In our company, we are using MikroTik without a license. Also, we haven't paid or subscribed for their services. However, we are planning to buy their services and subscriptions.

What other advice do I have?

I would recommend the solution to other people who plan to use it. Overall, I rate the solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Charbel Hajj - PeerSpot reviewer
Senior Supervisor at MEPEQ
Real User
Feature-rich, easy to use, compact, and has an easy to use interface
Pros and Cons
  • "They use wireless and wired connections that include all of the features."
  • "I would like to have the option of having multiple logins."

What is our primary use case?

We use MikroTik Routers and Switches as access points rather than all-purpose routers. We are not working with all of the functions as it is also connected with the Catalyst Switch.

What is most valuable?

MikroTik Routers and Switches are very good switches. 

They are very compact. 

They use wireless and wired connections that include all of the features.

It's a small firewall that can be managed in that way.

The interface is good. It is easy to deal with.

There are a lot of features included.

What needs improvement?

The only issue is with the software. The Winbox has many log-ins to it.

The only thing I would improve would be with the software Winbox. It would be helpful to have more than one login capability. 

With the ability that we now have, when you want to change to another user account, using the Winbox and go through the user name and password for one device, the current user name and password for Winbox will be lost. Even if I try to copy the Winbox to a different location, it uses the same user name and password, and if I change it on the copy, it will also be changed on the other destination.

I would like to have the option of having multiple logins.

You should always do something to be better.

For how long have I used the solution?

We have been working with MikroTik Routers and Switches for a few years.

What do I think about the stability of the solution?

MikroTik Routers and Switches are very stable. The area that the Wi-Fi inside of it can cover is very large.

The connection inside is stable. It does not require a constant restart, because it's hanging, or when resetting occurs with a system. 

Usually, it has a very stable and wide range of Wi-Fi coverage.

What do I think about the scalability of the solution?

MikroTik Routers and Switches are scalable.

It's mostly connected as a Wi-Fi network with approximately 20 to 25 users.

As of now, we have no plans to increase our usage.

How are customer service and support?

Technical support is good.

Which solution did I use previously and why did I switch?

Previously, we have used ITP-Link and Linksys Switches.

How was the initial setup?

The initial setup can be simple, but it all depends on the features you intend to use. 

It's simple if you are using it as a regular access point. If not, you'll need a little more information to go over all of the features in detail.

I am currently only using it as an access point. It takes two to three minutes to arrange it, which isn't much.

What's my experience with pricing, setup cost, and licensing?

A license is not required.

What other advice do I have?

I would recommend this solution to others.

I would rate MikroTik Routers and Switches a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Orlando Silva - PeerSpot reviewer
CEO at Truenet
Reseller
Top 20
Cost-effective, resilient, and the technical support is good
Pros and Cons
  • "This equipment is resilient and available at a good price."
  • "The Soft-GRE support needs to be improved."

What is our primary use case?

We have a website with online shopping, and the MikroTik products are part of our network infrastructure. We also resell these products, and our customers buy them for both wired routing and wireless access points.

What is most valuable?

This equipment is resilient and available at a good price.

The operating system on the router, RouterOS, is open-source.

What needs improvement?

The Soft-GRE support needs to be improved.

To use this product, people must have some network knowledge and a little bit of training on the MikroTik devices.

The payment conditions from the manufacture need to be improved. Nobody wants to pay immediately, especially for large companies like ISPs and big corporations.

For how long have I used the solution?

I have been working with MikroTik Routers and Switches for 12 years.

What do I think about the stability of the solution?

In the past, we had heard complaints about stability. At this time, they are very stable.

How are customer service and technical support?

As we are a master distributor, we have direct access to the MikroTik support team.

The technical support team is good, and we haven't had any issues with them.

How was the initial setup?

This is not an easy product to install. You must have a little bit of training. For example, the IT people need to have a technician course.

What about the implementation team?

Our in-house team is responsible for deployment and maintenance. We have approximately 35 people on our team.

What's my experience with pricing, setup cost, and licensing?

The price of these products is good, which is one of the things that we like the best. When you buy a license, it is for life and you don't need to buy another one every year.

What other advice do I have?

Overall, this is a good product but everything can improve a little bit. The product is not perfect.

I would rate this solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
PeerSpot user
Operational Manager at Astrah Technologies
Real User
Top 5
Acts as an access controller for Wi-Fi
Pros and Cons
  • "We have use cases like providing power over ethernet, as an access controller for Wi-Fi, and normal networking."
  • "The product needs to include more power."

What is our primary use case?

We have use cases like providing power over ethernet, as an access controller for Wi-Fi, and normal networking. 

How has it helped my organization?

The tool is very stable and not expensive. Moreover, it is easy to use, especially with Windows applications.

What is most valuable?

 You can find many Youtube videos that can help with the configuration. The tool's VLAN setup, firewall, and the rules are simple. The hotspot feature is good as well. 

What needs improvement?

The product needs to include more power. 

For how long have I used the solution?

I have been working with the solution for ten years. 

What do I think about the stability of the solution?

The tool is stable since it does not crash. 

What do I think about the scalability of the solution?

The product is scalable and my company has 50 users for it. 

How was the initial setup?

The product's setup is straightforward. You have to setup the network diagrams first, then define the links, VLAN, and the ports where VLAN is setup. The final stage is deployment. Deployment does not take more than 15 minutes. However, there will be deployment issues if you don't use firewalls or define an interface. You just need an engineer to do the deployment. 

What other advice do I have?

I would rate the product an eight out of ten. The product is robust and cheap compared to Cisco. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Roshan-Sequeira - PeerSpot reviewer
Project Manager at Corrs Chambers Westgarth
Real User
Reliable and issue-free but is complex to set up
Pros and Cons
  • "I've never had any issues with the solution."
  • "The initial setup is a bit complex."

What is our primary use case?

It's used for my home internet router and wireless.

What is most valuable?

It's a reliable router.

I've never had any issues with the solution. It's been stable. 

What needs improvement?

I cannot speak of any missing features. 

The initial setup is a bit complex. 

For how long have I used the solution?

I've used the solution for the last five years or so. It's been a while. 

What do I think about the stability of the solution?

It is quite stable. It's reliable and its performance is good. There are no bugs or glitches. 

What do I think about the scalability of the solution?

It may scale, however, I've only used it in a limited fashion, in my home. 

I do not have plans to increase usage. 

How are customer service and support?

I've never contacted technical support. I can't speak to how helpful or responsive they are. 

Which solution did I use previously and why did I switch?

I've also used Cisco in the past.

Most of the switches I have used are consumer-grade switches, not business-grade.

How was the initial setup?

The initial setup is complex. It's not easy.  It took me a fair bit of tinkering and possibly well over a week to deploy.

What about the implementation team?

When I deployed it, I was a technical person at the time. I could do it by myself without assistance.

What's my experience with pricing, setup cost, and licensing?

The product comes with the hardware. The license is perpetual with the hardware. 

What other advice do I have?

I'm not sure which version we're on right now. 

If you understand networking, you should try it out - as long as you have time to work with it.

MikroTik, in terms of its features and functionality, is a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1405380 - PeerSpot reviewer
Information Technology Manager at a logistics company with 51-200 employees
Real User
It seems to run on its own without maintenance but is old, slow, and will elsewhere for replacement.
Pros and Cons
  • "We have not had any downtime with it. It has been a solid performer that way."
  • "It is slow, old and unfriendly."

What is our primary use case?

MikroTik is our main router for incoming and outgoing traffic throughout the system architecture.  

What is most valuable?

I really have not found anything valuable or special about MikroTik routers. I have not used them a lot and have not done enough with the product to know if it is good or bad in certain areas that I can put my finger on.  

In general, I know that it is functioning and we have not had any breaches or any kind of attacks through our firewall. We have not had any downtime with it. It has been a solid performer that way.  

What needs improvement?

My first impressions of the MikroTik router I have are that it is old and slow. I would like to see a higher throughput in the switch. The throughput speeds are killing us. Our VPN speeds are not up to par. MikroTik may make some routers and switches that do have higher throughput, but the models that we are using are not in that group of products.  

The security itself is lacking. For instance, most later model routers have web filtering so we can filter out websites and types. I would like to just be able to go in and say that I want to block out porn sites, or I want to block out hate speech — whatever the case may be. I would like to do that and get it done in an expeditious manner and have it work as expected. There is nothing like that type of simplicity and functionality in this router.  

So, the two main things that I look for in a router — speed and filtering by classification — are two things that I did not see. It is working, so I kind of leave it alone for right now because I do not really have the time to figure out what is making it work at all.  

I do know that the interface is very archaic-looking. It does not seem like the ease-of-use was a major concern in the development of the product. It is not very good in the area of user-friendly.  

Another problem that I do not like about the MikroTik routers is that I have to use a specific program called Winbox to access it and configure it. I should not be limited to accessing the configuration using just one tool.  

For how long have I used the solution?

I have actually been able to use and access it for maybe three weeks now. It has been at the company for several years.  

What do I think about the stability of the solution?

One thing I can say for the product is that it has been stable. There has not even been downtime. I checked the uptime on it and it has been up almost a year without having to reset or do anything of that nature for maintenance. So by whatever magic, it is stable.  

What do I think about the scalability of the solution?

I would say that these products do not have much potential for scalability. They are limited to what is in the hardware now without doing a firmware update. But one thing is for certain, any firmware update is not going to change our throughput speed. The actual hardware itself is limiting us.  

We have approximately 52 employees passively using these products.  

How are customer service and technical support?

With a year of uptime, we obviously have not had to use the tech support at all. On the day when the thing falls apart and I do not know a thing about it, that is when I will find out how good the support is as well.  

How was the initial setup?

Because the product has been here for several years, I was not involved in the installation. I assume it was not much different than other routers and switches.  

What's my experience with pricing, setup cost, and licensing?

There are not any external or hidden costs. The company bought the products and put them in. They are not paying for any kind of maintenance or anything of that nature at this point.  

What other advice do I have?

My main advice to people considering this solution based on my experience is that I would suggest looking for other robust solutions. I know they are out there because I have used them.  

On a scale from one to ten where one is the worst and ten is the best. I would rate MikroTik routers and switches as a six-out-of-ten. It seems to be working by its own devices but there is just too much old, slow, and unfriendly about them.  

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free MikroTik Routers and Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
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Buyer's Guide
Download our free MikroTik Routers and Switches Report and get advice and tips from experienced pros sharing their opinions.