We use MikroTik's fiber router for Internet access.
Consultant and technical support at joudeh center for computer and modern software
Although we received the product with no licensing costs, it needs to improve its stability
Pros and Cons
- "I have seen a return on investment since we didn't have to pay a licensing fee."
- "I don't like the product's performance."
What is our primary use case?
What needs improvement?
I don't like the product's performance. Sometimes, it disconnects my network. Sometimes, when browsing or downloading something, the download rate comes down to zero. I have to use a VPN to check my right to use the Internet. The telecommunication company using MikroTik to control this does not give me satisfaction. I would like to see the product improve its buffering time.
For how long have I used the solution?
I've used their products for three to four years.
What do I think about the stability of the solution?
MikroTik should improve the stability of their products.
Buyer's Guide
MikroTik Routers and Switches
January 2025
Learn what your peers think about MikroTik Routers and Switches. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
What do I think about the scalability of the solution?
With scalability, from time to time, I need to replace routers. Thirty to 50 users are using the product.
Which solution did I use previously and why did I switch?
We used Cisco previously. We switched to MikroTik because it was made compulsory by our telecommunication company. I, however, do not recommend it to be used by internet service providers.
How was the initial setup?
The initial setup is not easy. It took one hour to set up. You cannot set up the product remotely. You have to go to the location. Some ports might be closed. You have to set up the product at the location first and then make some rules to get the connection. After that, you must set up the security, which takes time.
We need two or three technical staff members to deploy and maintain the product. Sometimes more. One administrator, one engineer, and one or two developers.
What was our ROI?
I have seen a return on investment since we didn't have to pay a licensing fee.
What's my experience with pricing, setup cost, and licensing?
MikroTik makes some policies so we can get it for free. And if you disconnect the service from the telecommunication company, MikroTik asks you to pay a higher price. It's free at the start, but you will pay more and more if you don't like it.
What other advice do I have?
I rate MikroTik routers and switches a seven out of ten. We can't use all the product features due to telecommunications laws in my country.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head Corporate Service at a tech services company with 201-500 employees
A simple and reliable solution that helps to manage connections
Pros and Cons
- "The tool is simple and reliable. The most valuable function for us is filtering. We can manage which connections users can and cannot make. This is important as our office has about 2,200 employees using the Internet. It provides benefits because it's available and simple. Our IT staff is familiar with it, making it easy to operate and manage."
- "The tool needs to add more tutorials and documentation for new functions."
What is our primary use case?
We use the tool for internal Wi-Fi and to manage our Internet connection from the provider.
What is most valuable?
The tool is simple and reliable. The most valuable function for us is filtering. We can manage which connections users can and cannot make. This is important as our office has about 2,200 employees using the Internet. It provides benefits because it's available and simple. Our IT staff is familiar with it, making it easy to operate and manage.
What needs improvement?
The tool needs to add more tutorials and documentation for new functions.
For how long have I used the solution?
I have been using the product for 16 years.
What do I think about the stability of the solution?
I rate MikroTik Routers and Switches' stability as nine out of ten.
How are customer service and support?
We support ourselves through YouTube.
How was the initial setup?
MikroTik Routers and Switches' have simple deployment.
What about the implementation team?
We did the deployment ourselves.
What's my experience with pricing, setup cost, and licensing?
MikroTik Routers and Switches' pricing is reasonable.
What other advice do I have?
I rate MikroTik Routers and Switches a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Aug 16, 2024
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MikroTik Routers and Switches
January 2025
Learn what your peers think about MikroTik Routers and Switches. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
Information Technology Administrator at Diconium
The product is affordable and easy to use, but the initial setup could be easier
Pros and Cons
- "The product is simple to use."
- "The initial setup could be easier."
What is our primary use case?
We use the solution as a main router for the company. MikroTik is very cheap in our country compared to other products.
What is most valuable?
The product is simple to use. We chose the solution due to its price.
What needs improvement?
The initial setup could be easier. It would be great if the tool would be open source.
For how long have I used the solution?
I have been using the solution for four years.
What do I think about the stability of the solution?
The tool is stable.
What do I think about the scalability of the solution?
The tool is scalable. Around 300 people are using the solution in our company.
How was the initial setup?
The initial setup was moderately difficult. The deployment doesn’t take long for most devices. Sometimes, there’s a random error or an unpredicted problem that takes two to three hours to resolve.
What's my experience with pricing, setup cost, and licensing?
The tool has a low price.
What other advice do I have?
I would recommend Cisco to people living in the USA and UK. It's more dependable and trustworthy. I would enjoy using MikroTik if it is an open-source product. Overall, I rate the product a six or a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Supervisor at MEPEQ
Feature-rich, easy to use, compact, and has an easy to use interface
Pros and Cons
- "They use wireless and wired connections that include all of the features."
- "I would like to have the option of having multiple logins."
What is our primary use case?
We use MikroTik Routers and Switches as access points rather than all-purpose routers. We are not working with all of the functions as it is also connected with the Catalyst Switch.
What is most valuable?
MikroTik Routers and Switches are very good switches.
They are very compact.
They use wireless and wired connections that include all of the features.
It's a small firewall that can be managed in that way.
The interface is good. It is easy to deal with.
There are a lot of features included.
What needs improvement?
The only issue is with the software. The Winbox has many log-ins to it.
The only thing I would improve would be with the software Winbox. It would be helpful to have more than one login capability.
With the ability that we now have, when you want to change to another user account, using the Winbox and go through the user name and password for one device, the current user name and password for Winbox will be lost. Even if I try to copy the Winbox to a different location, it uses the same user name and password, and if I change it on the copy, it will also be changed on the other destination.
I would like to have the option of having multiple logins.
You should always do something to be better.
For how long have I used the solution?
We have been working with MikroTik Routers and Switches for a few years.
What do I think about the stability of the solution?
MikroTik Routers and Switches are very stable. The area that the Wi-Fi inside of it can cover is very large.
The connection inside is stable. It does not require a constant restart, because it's hanging, or when resetting occurs with a system.
Usually, it has a very stable and wide range of Wi-Fi coverage.
What do I think about the scalability of the solution?
MikroTik Routers and Switches are scalable.
It's mostly connected as a Wi-Fi network with approximately 20 to 25 users.
As of now, we have no plans to increase our usage.
How are customer service and support?
Technical support is good.
Which solution did I use previously and why did I switch?
Previously, we have used ITP-Link and Linksys Switches.
How was the initial setup?
The initial setup can be simple, but it all depends on the features you intend to use.
It's simple if you are using it as a regular access point. If not, you'll need a little more information to go over all of the features in detail.
I am currently only using it as an access point. It takes two to three minutes to arrange it, which isn't much.
What's my experience with pricing, setup cost, and licensing?
A license is not required.
What other advice do I have?
I would recommend this solution to others.
I would rate MikroTik Routers and Switches a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CEO at Truenet
Cost-effective, resilient, and the technical support is good
Pros and Cons
- "This equipment is resilient and available at a good price."
- "The Soft-GRE support needs to be improved."
What is our primary use case?
We have a website with online shopping, and the MikroTik products are part of our network infrastructure. We also resell these products, and our customers buy them for both wired routing and wireless access points.
What is most valuable?
This equipment is resilient and available at a good price.
The operating system on the router, RouterOS, is open-source.
What needs improvement?
The Soft-GRE support needs to be improved.
To use this product, people must have some network knowledge and a little bit of training on the MikroTik devices.
The payment conditions from the manufacture need to be improved. Nobody wants to pay immediately, especially for large companies like ISPs and big corporations.
For how long have I used the solution?
I have been working with MikroTik Routers and Switches for 12 years.
What do I think about the stability of the solution?
In the past, we had heard complaints about stability. At this time, they are very stable.
How are customer service and technical support?
As we are a master distributor, we have direct access to the MikroTik support team.
The technical support team is good, and we haven't had any issues with them.
How was the initial setup?
This is not an easy product to install. You must have a little bit of training. For example, the IT people need to have a technician course.
What about the implementation team?
Our in-house team is responsible for deployment and maintenance. We have approximately 35 people on our team.
What's my experience with pricing, setup cost, and licensing?
The price of these products is good, which is one of the things that we like the best. When you buy a license, it is for life and you don't need to buy another one every year.
What other advice do I have?
Overall, this is a good product but everything can improve a little bit. The product is not perfect.
I would rate this solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
Operational Manager at Astrah Technologies
Acts as an access controller for Wi-Fi
Pros and Cons
- "We have use cases like providing power over ethernet, as an access controller for Wi-Fi, and normal networking."
- "The product needs to include more power."
What is our primary use case?
We have use cases like providing power over ethernet, as an access controller for Wi-Fi, and normal networking.
How has it helped my organization?
The tool is very stable and not expensive. Moreover, it is easy to use, especially with Windows applications.
What is most valuable?
You can find many Youtube videos that can help with the configuration. The tool's VLAN setup, firewall, and the rules are simple. The hotspot feature is good as well.
What needs improvement?
The product needs to include more power.
For how long have I used the solution?
I have been working with the solution for ten years.
What do I think about the stability of the solution?
The tool is stable since it does not crash.
What do I think about the scalability of the solution?
The product is scalable and my company has 50 users for it.
How was the initial setup?
The product's setup is straightforward. You have to setup the network diagrams first, then define the links, VLAN, and the ports where VLAN is setup. The final stage is deployment. Deployment does not take more than 15 minutes. However, there will be deployment issues if you don't use firewalls or define an interface. You just need an engineer to do the deployment.
What other advice do I have?
I would rate the product an eight out of ten. The product is robust and cheap compared to Cisco.
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Project Manager at Corrs Chambers Westgarth
Reliable and issue-free but is complex to set up
Pros and Cons
- "I've never had any issues with the solution."
- "The initial setup is a bit complex."
What is our primary use case?
It's used for my home internet router and wireless.
What is most valuable?
It's a reliable router.
I've never had any issues with the solution. It's been stable.
What needs improvement?
I cannot speak of any missing features.
The initial setup is a bit complex.
For how long have I used the solution?
I've used the solution for the last five years or so. It's been a while.
What do I think about the stability of the solution?
It is quite stable. It's reliable and its performance is good. There are no bugs or glitches.
What do I think about the scalability of the solution?
It may scale, however, I've only used it in a limited fashion, in my home.
I do not have plans to increase usage.
How are customer service and support?
I've never contacted technical support. I can't speak to how helpful or responsive they are.
Which solution did I use previously and why did I switch?
I've also used Cisco in the past.
Most of the switches I have used are consumer-grade switches, not business-grade.
How was the initial setup?
The initial setup is complex. It's not easy. It took me a fair bit of tinkering and possibly well over a week to deploy.
What about the implementation team?
When I deployed it, I was a technical person at the time. I could do it by myself without assistance.
What's my experience with pricing, setup cost, and licensing?
The product comes with the hardware. The license is perpetual with the hardware.
What other advice do I have?
I'm not sure which version we're on right now.
If you understand networking, you should try it out - as long as you have time to work with it.
MikroTik, in terms of its features and functionality, is a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Shareholder, Angel funder and coach at LucidView
Useful for traffic shaping, firewalling, and categorization of internet access
Pros and Cons
- "The tool's most valuable features are flexibility and configuration. It can be used in large setups."
- "The solution is a complicated device."
What is our primary use case?
We use the product as a cybersecurity device. We use MikroTik Routers and Switches for a large client to provide them with services such as traffic shaping, firewalling, and categorization of internet access. This enables us to implement measures like blocking unwanted access
What is most valuable?
The tool's most valuable features are flexibility and configuration. It can be used in large setups.
What needs improvement?
The solution is a complicated device.
For how long have I used the solution?
I have been using the product for 15 years.
What do I think about the stability of the solution?
I rate the solution's stability an eight out of ten.
What do I think about the scalability of the solution?
MikroTik Routers and Switches is flexible and works well for small networks with a few users or large-scale setups with up to half a million users. Its adaptability allows it to handle different complexities in network configurations. I rate its scalability an eight out of ten.
How are customer service and support?
The tool's technical support is limited, requiring users to handle most issues themselves. It comes with a learning curve for the technical team.
How would you rate customer service and support?
Neutral
How was the initial setup?
I rate the product's deployment a three out of ten. It can be completed in five minutes. I have a range of setups, from relatively small to enterprise-level ones.
What's my experience with pricing, setup cost, and licensing?
The product is cheap compared to Cisco.
What other advice do I have?
The solution is relatively cheap and scales well. However, products like ours come in to assist in expanding the capabilities, such as reporting and cybersecurity features like traffic shaping. These additional functionalities don't come naturally with the basic setup. The tool's logical management can be problematic, especially for enterprise networks, and that's where add-on products become necessary. I rate the overall solution a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
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Updated: January 2025
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