Our use case for MongoDB Atlas is not an as an RDBMS. It is a NoSQL database which means that it's not like a traditional database such as Oracle or Microsoft SQL Server. It's a NoSQL database, and it is much easier to manage. The scalability is very high, the performance is very high, and the cost is lower as compared to the traditional database for cloud.
Senior Project Manager - IT Services at a tech services company with 10,001+ employees
Fantastic integrations, with multiple support levels
Pros and Cons
- "The features that I have found most valuable include the very easy integrations. The integrations are fantastic. I have not faced any challenges from the integration standpoint."
- "I am still new with it, but since I mentioned that I'm using this product for only the last six months and my experience with this product is good thus far, on a scale of one to ten, I would give MongoDB Atlas a six."
What is our primary use case?
What is most valuable?
The features that I have found most valuable include the very easy integrations. The integrations are fantastic. I have not faced any challenges from the integration standpoint.
In terms of storage, it is pay as you go storage so I'm just paying for the service.
The dashboards are very good, you can customize as per your requirement.
The configuration is so easy. It's very handy and user-friendly. You just need to open the portal page, configure your application, and you are done. 10 minutes are required, that's it.
What needs improvement?
In terms of what could be improved, I don't think we are in a position to give any kind of recommendation to the MongoDB service provider, because we still are in the evaluation phase. We are not mature. We just have six months of experience, and we have not found any challenges with that service provider where we could recommend that they need to add XYZ for this catalog.
For how long have I used the solution?
I have been using MongoDB Atlas for the last six months.
We are using the latest version because it's always available since MongoDB is a cloud-based solution.
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What do I think about the stability of the solution?
In terms of stability, stable means that you get the services from the cloud provider. MongoDB Atlas is a cloud service provider, and the stability, availability, and the whole thing is their responsibility. Nothing is connected with you. I'm just paying them to be triple nine availability, five times nine availability, depending on the kind of different plans we have. We take a plan with the cloud service provider and it is their responsibility that the database and services are up and running as per our requirement. We don't manage the database. We just use the database.
What do I think about the scalability of the solution?
In terms of scalability, when you ask for the database, there is no direct user connected to the database. Let's suppose we are going on any kind of e-commerce site, for example you log into amazon.com to procure something. There are millions of users who are connected to the interface. But no one will be able to directly connect with the database. It's not like the users are going to directly connect with the database and see the optimization performance. It is a front end UI which will connect with the database itself.
Any product selection is based on the project's needs. We select the tools and technologies based on the kind of requirements we receive from the customer. So, today we are using MongoDB. Tomorrow we may use another DB, and the day after tomorrow we may use some other Postgres DB. We are not limited with one OEM supplier. We select our solution based on the customer's needs.
How are customer service and support?
As you know, all cloud service providers offer different plans for support. It is up to us to select what plan we need from them. For example, there are entry level plans, mid-level plans, premium plans, golden plans, etc...
If I need to manage something, if I have any problem, and I want a MongoDB consultant to help me online to fix my problem, so I should opt to have a premium plan. Whenever we are stuck with some problem, we raise a ticket to the cloud service provider and we explain to them the problem we are facing. They analyze the problem and they help us in terms of suggestions and recommendation for how they would repair all those things. As far as the support goes, it's good.
The kind of support plan category you opt for from the cloud service provider is only design KPI and actually they provide the support. For example, if I choose the silver level entry plan, then the SLA will be from when I put my question inquiry until they answer it in 24 hours.
You need to understand, that's why I have recently opted for the silver plan. If I opted for the platinum plan, I will be able to get the answer within five minutes of the moment I log my ticket. That is called the platinum service. If I pay as a platinum service, I will get the response in five minutes. But if I get a service with a 24-hour response, that means I understood that I'm okay getting it then because I cannot pay or invest so much money on the support side.
Which solution did I use previously and why did I switch?
My product selection is based on the customer's requirements. Every project has its own requirements. It's not that I don't like Oracle or the Microsoft SQL Server. But when I choose the database, it's based on the customer's needs only.
How was the initial setup?
It's a software as a service, so you don't do any kind of installation. You just add the services in your application and you are good to go. You just need to buy an account, that's it.
You don't know where this database is being deployed and you don't know where the storage is. When we are working on the cloud, we don't know where exactly the service provider is storing the data. The only agreement we have with the service provider is for the security, the reliability, and the availability of our data, and that's it. But whatever is inside the data, that is our responsibility.
What's my experience with pricing, setup cost, and licensing?
If you understand cloud computing, there is nothing called licensing. They call it a service - we are getting software as a service. We are not getting any licenses for that. If you need a service today, you use that service today, and if you don't require it tomorrow, you will discontinue with it. So you will not incur any costs from the licensing side. You will just pay as you go, that's it.
What other advice do I have?
I would recommend MongoDB Atlas to be used by other people, because this is the current technology which everyone should use.
I am still new with it, but since I mentioned that I'm using this product for only the last six months and my experience with this product is good thus far, on a scale of one to ten, I would give MongoDB Atlas a six.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Information Risk Officer at a insurance company with 1,001-5,000 employees
It was easy and quick to market in terms of getting the application deployed rapidly
Pros and Cons
- "Scalability is its most valuable feature, as it is pretty simple."
- "The cost needs improvement."
What is our primary use case?
It drives a good portion of our client-facing software utilities.
What is most valuable?
- Scalability is its most valuable feature, as it is pretty simple.
- The maintenance is fairly easy.
- It was easy and quick to market in terms of getting the application deployed rapidly.
What needs improvement?
The cost needs improvement.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
The stability is fine.
How is customer service and technical support?
We use technical support quite frequently. The tech support experiences that I have heard anecdotally have been fine. I haven't heard about any issues of getting problems resolved.
We are mostly using technical support because of changes in deployments and learning how to configure new things. While a lot of the work is done in-house, it is more about extending the capabilities of our internal team.
What's my experience with pricing, setup cost, and licensing?
Pricing could always be better.
Which other solutions did I evaluate?
I am sure that they evaluated other products, but it's been in deployment since I have been with the company. Therefore, I don't know if they looked at other types of databases at that time.
What other advice do I have?
It is a great product. It works fine, so we recommend it. We are continuing to use and expand it.
Right now, MongoDB is deployed for a very specific use case. However, it is something that we always consider when we are looking to migrate away from traditional RDBMS, like Oracle and SQL Server, then MongoDB is on the top of that list. We see if it is capable of supporting the app as written.
I was not involved in the implementation or configuration.
The product is hosted on AWS.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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December 2024
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Senior DevOps Engineer at a comms service provider with 501-1,000 employees
The integration went well and was lightweight
Pros and Cons
- "It has a flexible integration with our easy API."
- "During the configuration, we did some migrations where we had to reindex about 70,000 indexes, which took around an hour. They should improve this and optimize the indexing."
What is our primary use case?
It is one of the main database back-ends for one of our products in the company.
How has it helped my organization?
- It has a flexible integration with our easy API.
- It has a good, easy integration with other tools that we use for this product.
What is most valuable?
- Flexibility
- An easy API
- Its redundance: We have a cluster of three very solid instances, so its very reliable.
- The integration went well and was lightweight.
What needs improvement?
During the configuration, we did some migrations where we had to reindex about 70,000 indexes, which took around an hour. They should improve this and optimize the indexing.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
We have good impressions of the stability.
We are good as far as the stress that we place on it. This is one part of the product that we are not worried about.
What do I think about the scalability of the solution?
The scalability is good. We use a three instance cluster for this installation, and it works great. Therefore, we haven't had to touch it for awhile, which is good.
How was the initial setup?
Our backups required some configuration.
Which other solutions did I evaluate?
I did not evaluate the product because I am on the operations side and the design was already done.
What other advice do I have?
Look at what MongoDB can do for you in terms of database back-end persistence. I would recommend to look at this first before you start looking at other solutions.
My company is interested in putting out products that are reliable for our customers, which we can monitor easily. We also want them to be easy to install and deploy, which is why I am happy with this one.
We are running this on an AWS instance.
We use RADIUS, but I don't know if it is integrated with this product. We also use Python on the back-end, which is integrated with MongoDB.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Deputy CTO at a tech company with 51-200 employees
Overall well designed, user friendly, and new features added frequently
Pros and Cons
- "The solution is easy to use, the console is user-friendly, and overall a well-designed solution. It takes a complex system and makes it easy to understand. Additionally, the solution is always advancing and they provide a roadmap into what is coming in the future."
- "The installation was straightforward except for the network hardware because it was a little complicated to make the connection with our VPC on AWS."
What is our primary use case?
We use this solution for database-managed services.
What is most valuable?
The solution is easy to use, the console is user-friendly, and overall a well-designed solution. It takes a complex system and makes it easy to understand. Additionally, the solution is always advancing and they provide a roadmap into what is coming in the future.
For how long have I used the solution?
I have been using the solution for approximately two years.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
When we use managed service it provides scalability automatically, it is a good option for us.
How are customer service and technical support?
We purchased the license for the solution to allow us to use the support and it was very high-level support we received. We had technicians advising us for the migration and it was really helpful.
How was the initial setup?
The installation was straightforward except for the network hardware because it was a little complicated to make the connection with our VPC on AWS.
What about the implementation team?
The implementation was done by our two-person DevOps team and it took approximately one week.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive overall. It does not require a license but if you want the support then you will need to purchase the license. They use a pay-as-you-go model and you are able to receive some discounts by making longer usage commitments.
What other advice do I have?
I rate MongoDB Atlas a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior QA Engineer at SendGrid
It was easy to validate data, access data, make active run queries against it, and retrieve data from it
Pros and Cons
- "As a tester, it was easy to validate data, access data, make active run queries against it, and retrieve data from it."
- "The UI application for MongoDB crashes a lot, so we would have to use a third-party plugin to make it work."
What is our primary use case?
I used it for testing.
How has it helped my organization?
It provided time saving for me. It provided an easy way to create validation against the database.
What is most valuable?
As a tester, it was easy to validate data, access data, make active run queries against it, and retrieve data from it.
What needs improvement?
The UI application for MongoDB crashes a lot, so we would have to use a third-party plugin to make it work. It may have been improved by now.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
Except for the UI's stability, the product's overall stability is fine.
What do I think about the scalability of the solution?
The scalability is good.
How is customer service and technical support?
We did not use the technical support.
Which other solutions did I evaluate?
Right now, I'm using DynamoDB, and I preferred using MongoDB more.
What other advice do I have?
I would recommend MongoDB. I would like to bring in MongoDB at my new company, though I doubt it will happen.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Consultant at a tech services company with 501-1,000 employees
Its most valuable features are high availability and zero maintenance
Pros and Cons
- "Its most valuable features are high availability and zero maintenance."
- "The cost needs improvement. The product is good, but the cost that we paid for it is expensive, so it wasn't that valuable."
What is our primary use case?
- High availability
- Resource recovery
How has it helped my organization?
It brought a lot of confidence to our team.
What is most valuable?
- High availability
- Zero maintenance, to double up things.
What needs improvement?
The cost needs improvement. The product is good, but the cost that we paid for it is expensive, so it wasn't that valuable.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
The reliability is good.
What do I think about the scalability of the solution?
It is reliable. We have a small environment right now.
How was the initial setup?
The integration and configuration of this product in our AWS environment were easy and straightforward.
AWS works well with this application, but that is the only thing we have tested. We are happy with it.
What's my experience with pricing, setup cost, and licensing?
Purchasing through the AWS Marketplace was easy and seamless. We chose the AWS Marketplace because it is a brand name and a popular product.
It is too expensive. They need to work on this.
Which other solutions did I evaluate?
I also evaluated the open source version of this same product, but chose the AWS version for more reliability and enterprise support.
What other advice do I have?
I would recommend the product.
I have only used the AWS version.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Software Engineer at a computer software company with 201-500 employees
A global cloud database service with a useful schemaless architecture and auto upscale & downscale feature.
Pros and Cons
- "The most valuable feature is the schemaless architecture."
- "The replica side, like the venue, can be improved."
What is our primary use case?
We use MongoDB Atlas for our MongoDB deployments.
What is most valuable?
The most valuable feature is schemaless architecture and its rich query support.
What needs improvement?
Masterless architecture for linear scale.
For how long have I used the solution?
I've been using MongoDB Atlas for about two years.
What do I think about the stability of the solution?
MongoDB Atlas is a reliable and stable solution.
What do I think about the scalability of the solution?
From the scalability point of view, when we shard the database it creates a replica set of each shard and that will increase the cost. Also, It will be a pain if we just start with Atlas and then moved to manage our own databases. Basically to support three shards you have to maintain nine instances.
How was the initial setup?
We're on the cloud so the initial setup was straightforward.
What other advice do I have?
I would recommend MongoDB Atlas to potential users. You can bootstrap very quickly and It doesn't constrain you in any way.
On a scale from one to ten, I would give MongoDB Atlas a nine.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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