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Senior Systems Administrator at a aerospace/defense firm with 10,001+ employees
Real User
It helps automate our storage infrastructure, but it does have its quirks
Pros and Cons
  • "It helps automate our storage infrastructure."
  • "Right now, we have an older StorageGRID. I like that we can grow it."
  • "It improves our operational efficiency."
  • "It has its quirks here and there, but it is an older NetApp system."
  • "We want to move towards Azure in the cloud. Right now, the system is all physical."

What is our primary use case?

For the amount of data storage that our engineers use, I need a big data storage grid.

We use IoT, but I am unable to provide examples because of our classified environment.

Our NetApp system administrators say that it runs well. It does have its quirks here and there, but it is an older NetApp system.

How has it helped my organization?

It helps automate our storage infrastructure and improve our operational efficiency.

What is most valuable?

With the amount of data storage that we use, it is helpful.

What needs improvement?

We want to move towards Azure in the cloud. Right now, the system is all physical.

Buyer's Guide
NetApp StorageGRID
January 2025
Learn what your peers think about NetApp StorageGRID. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

Right now, we have an older StorageGRID. I like that we can grow it.

We are looking to go to Microsoft Azure on the cloud because we want to grow and expand the amount of storage data that we have. We have a good amount, but with the number of projects that we have going on, we could use more.

How are customer service and support?

The technical support is good. 

Which solution did I use previously and why did I switch?

We had to go with something bigger because of the amount of projects that we had going on and the increase in storage data.

How was the initial setup?

The initial setup was straightforward.

What was our ROI?

While we have been able to save money on storage costs, it could be better.

What other advice do I have?

It is definitely a great investment for larger companies.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1151271 - PeerSpot reviewer
System Administrator - Storage and Backup at a manufacturing company with 10,001+ employees
Real User
Secure, good deduplication capabilities, and reliable performance
Pros and Cons
  • "The technical support is good."
  • "Beyond the initial setup, this product is a little bit difficult to configure."

What is our primary use case?

I am a system administrator for storage and backup, and we only work with NetApp systems.

At the moment, we are only using the StorageGRID for file archiving. In a few months, we will be using it for production data.

This product is connected using fiber and iSCSI technologies.

What is most valuable?

The most valuable features are deduplication and security.

The performance is very good.

What needs improvement?

Beyond the initial setup, this product is a little bit difficult to configure. This is something that could be easier to do.

For how long have I used the solution?

We have been using NetApp StorageGRID for approximately six months and are currently in the installation phase.

What do I think about the stability of the solution?

We use StorageGRID on a daily basis and the stability is very good at the moment.

What do I think about the scalability of the solution?

We have not scaled the solution, although we have done the training and learned how to scale it. The process is not hard.

There are two of us in charge of administration.

How are customer service and support?

The technical support is good.

We have not had any issues that required escalation.

How was the initial setup?

The initial setup was straightforward. It was easy to deploy and it took approximately a week to complete. However, configuring it after the initial setup is something that could be easier to do.

What about the implementation team?

The vendor assisted us with the deployment. NetApp also handles the maintenance that is required. For example, it was updated yesterday.

What's my experience with pricing, setup cost, and licensing?

With respect to pricing, it is okay. This product is mid-range. We buy our licensing according to our needs.

What other advice do I have?

Overall, this is a good product and I recommend it. It has all of the features that we need at the moment. We expect to maintain it for the next five years.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
NetApp StorageGRID
January 2025
Learn what your peers think about NetApp StorageGRID. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
IT Consultant at Infosys Ltd
Consultant
Enables direct operations without dependency on third-party or associated tools
Pros and Cons
  • "Duplication, interface and the manageability is good and simple."

    What is our primary use case?

    Our primary use case for this product is to replicate our backups to cloud on StorageGRID. We are integrators and don't use the solution ourselves, we install it for our clients. I'm an IT Service Consultant.

    What is most valuable?

    For StorageGRID, the duplication and interface are good and the manageability of StorageGRID is pretty good. So it's very simple to manage. I like the user interface. If you want to play with data on the grid you can do it very simply. You don't have to use any other tool. You can just carry out any direct operations without dependency on any other third-party tool or any associated tools. The speed is good too.

    What needs improvement?

    We had issues in a few areas because we couldn't do it from GUI. There is a separate tool for accessing the object and removing it and this created quite a challenge while exiting the data on StorageGRID and removing it. Aside from that it's quite a manageable solution. 

    For how long have I used the solution?

    I've been using this solution for three years. 

    What do I think about the stability of the solution?

    Yes, it's a stable solution. 

    What do I think about the scalability of the solution?

    This solution is scalable.

    How are customer service and technical support?

    I've used the technical support many times and they are very good. 

    How was the initial setup?

    The initial setup is quite complex but that has something to do with the way we have our infrastructure which is complicated. This is not the physical implementation, we were able to do that ourselves and it took about a day or so and was straightforward. 

    What other advice do I have?

    This is a good storage box and I would recommend it. It depends on how it matches with your IT infrastructure and the other components.

    I would rate this solution a nine out of 10. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
    PeerSpot user
    reviewer1469070 - PeerSpot reviewer
    Senior IT-Ingenieur at a tech services company with 501-1,000 employees
    Real User
    Very satisfied with the backup performance
    Pros and Cons
    • "The backup features are valuable. I've heard from our backup and data protection people that our clients are very satisfied with the performance in junction with the backup, which they archive on this type of object storage."
    • "The price is something that NetApp could improve, as with most companies. NetApp is known for not being the cheapest storage option, which is also valid for StorageGRID. There are other storage options on the market which we are aware of and have done proofs of concept for, but you cannot really compare the list prices because, as a big user of NetApp storages, we have totally different prices than some list prices. Still, the price information we got for other options are almost always less expensive than StorageGRID."

    What is our primary use case?

    We primarily use NetApp as a service provider for IT structures, and are using it in three areas: for archiving, for backups, and for replacing some of the SES architectures, which are basically build machines. We are starting to replace some of them with these StorageGRID appliances. We have a couple of customers in private cloud areas who are using this type of storage from NetApp. 

    What is most valuable?

    The backup features are valuable. I've heard from our backup and data protection people that our clients are very satisfied with the performance in junction with the backup, which they archive on this type of object storage. 

    What needs improvement?

    The price is something that NetApp could improve, as with most companies. NetApp is known for not being the cheapest storage option, which is also valid for StorageGRID. There are other storage options on the market which we are aware of and have done proofs of concept for, but you cannot really compare the list prices because, as a big user of NetApp storages, we have totally different prices than some list prices. Still, the price information we got for other options are almost always less expensive than StorageGRID. 

    For how long have I used the solution?

    We have been using NetApp StorageGRID for a little less than a year. We are just at the beginning of implementing them. 

    What do I think about the stability of the solution?

    I haven't heard anything negative about the stability. 

    What do I think about the scalability of the solution?

    This solution is scalable—the scalability is always okay. 

    How are customer service and support?

    Not exclusively for StorageGRID, but NetApp's technical support is very good. Maybe we have weight already because we use so many NetApp storage solutions, but we always have their attention when we make a service call. 

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup is not complex. The certification, or the trainings directly from NetApp, are usually one-week trainings for installing, maintaining, and administering the StorageGRID solutions. I can see we're prepared to use some other ones. This is also one of the main reasons why we want to push this and use more StorageGRID, even if we could probably find storage solutions that have more features, are more sophisticated, or are cheaper—we have the expertise within NetApp storage. 

    When you implement something, it must fit into the environments which you already have. Because we are using maybe 90% NetApp storage, everything around it is organized, beginning with the APIs (how to do automation, for example), and is fitted to NetApp. This is why it's important, for operation and implementation, to use this kind of storage. 

    What about the implementation team?

    We implement this solution through an in-house team. 

    What's my experience with pricing, setup cost, and licensing?

    NetApp is not known for being the cheapest storage option on the market. Almost all of the other storage options we looked at were less expensive than StorageGRID. The price is one thing to criticize, which is what we hear internally and from customers as well. They find the cost of the terabytes in this class of storage a little bit higher than expected.

    What other advice do I have?

    I rate NetApp StorageGRID a nine out of ten. 

    The main reason why we exclusively use NetApp is because of the unified way that we can monitor it, manage it, and organize all the accounting around it. I'm sure there are other storage options that are cheaper or with better performance, but with relatively limited resources, we cannot spread all our knowledge to do every kind of storage. 

    Which deployment model are you using for this solution?

    Private Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
    PeerSpot user
    Mir Gulzar Ahmed - PeerSpot reviewer
    IT Manager at Synergy Computers
    Real User
    Top 5Leaderboard
    Great at meeting object storage challenges, very cost-effective
    Pros and Cons
    • "Cost-effective and easy to deploy."
    • "Improvements need to be made in the support area."

    What is our primary use case?

    There are specific use cases for StorageGRID. The target customer market is the oil and gas sector, and media and entertainment, where they have large files including videos and archived news information. I am head of IT support and services and we are customers of NetApp StorageGRID.

    What is most valuable?

    The solution is very easy to deploy for any IT personnel. It's also cost-effective. It addresses all the challenges customers have with regard to object storage.

    What needs improvement?

    Marketing is a very weak area of NetApp in Pakistan. They are not investing in the Pakistan market. Improvements need to be made in the customer support area.

    What do I think about the stability of the solution?

    The solution is stable. 

    What do I think about the scalability of the solution?

    It's more scalable than Hitachi Content Platform offering near to unlimited space. No company can reach the limits of NetApp StorageGrid, because of the petabytes.

    How are customer service and support?

    The company still has no footprint in Pakistan. We are lucky that the solution is simple to maintain. In that respect, Hitachi provides better support for their product. 

    How was the initial setup?

    The initial setup is straightforward. 

    What other advice do I have?

    I rate this solution nine out of 10.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user