We primarily use NetApp as a service provider for IT structures, and are using it in three areas: for archiving, for backups, and for replacing some of the SES architectures, which are basically build machines. We are starting to replace some of them with these StorageGRID appliances. We have a couple of customers in private cloud areas who are using this type of storage from NetApp.
The backup features are valuable. I've heard from our backup and data protection people that our clients are very satisfied with the performance in junction with the backup, which they archive on this type of object storage.
The price is something that NetApp could improve, as with most companies. NetApp is known for not being the cheapest storage option, which is also valid for StorageGRID. There are other storage options on the market which we are aware of and have done proofs of concept for, but you cannot really compare the list prices because, as a big user of NetApp storages, we have totally different prices than some list prices. Still, the price information we got for other options are almost always less expensive than StorageGRID.
We have been using NetApp StorageGRID for a little less than a year. We are just at the beginning of implementing them.
I haven't heard anything negative about the stability.
This solution is scalable—the scalability is always okay.
Not exclusively for StorageGRID, but NetApp's technical support is very good. Maybe we have weight already because we use so many NetApp storage solutions, but we always have their attention when we make a service call.
The initial setup is not complex. The certification, or the trainings directly from NetApp, are usually one-week trainings for installing, maintaining, and administering the StorageGRID solutions. I can see we're prepared to use some other ones. This is also one of the main reasons why we want to push this and use more StorageGRID, even if we could probably find storage solutions that have more features, are more sophisticated, or are cheaper—we have the expertise within NetApp storage.
When you implement something, it must fit into the environments which you already have. Because we are using maybe 90% NetApp storage, everything around it is organized, beginning with the APIs (how to do automation, for example), and is fitted to NetApp. This is why it's important, for operation and implementation, to use this kind of storage.
We implement this solution through an in-house team.
NetApp is not known for being the cheapest storage option on the market. Almost all of the other storage options we looked at were less expensive than StorageGRID. The price is one thing to criticize, which is what we hear internally and from customers as well. They find the cost of the terabytes in this class of storage a little bit higher than expected.
I rate NetApp StorageGRID a nine out of ten.
The main reason why we exclusively use NetApp is because of the unified way that we can monitor it, manage it, and organize all the accounting around it. I'm sure there are other storage options that are cheaper or with better performance, but with relatively limited resources, we cannot spread all our knowledge to do every kind of storage.