Nutanix Cloud Infrastructure (NCI) Reviews

We can troubleshoot customer issues (e.g. crashes, performance issues etc.) very quickly and efficiently since we know exactly how the infrastructure should behave and what performance values are to be expected.

Nutanix delivers full visibility down to a single virtual disk (e.g. a VMDK file) and every single hardware component. Predefined health checks are executed during a support case which will in most cases already narrow down the root cause considerably if not point it out directly.

Most of our customers actually don’t manage their Nutanix environment at all since common tasks such as LUN provisioning, zoning, permission settings etc. don’t apply any longer.

• Very easy management (e.g. daily tasks and also major upgrades)
• Simple and fast to implement as a partner
• Very mature and stable with outstanding Nutanix support if needed (we are a L1 and L2 support partner as well)
• Potential to replace 80-90% of all customer use cases we see in Switzerland

We've been partners for nearly three years, and have been building Nutanix based customer solutions during that time.

Customer Service:

The Nutanix customer service is outstanding and easily the best from all vendors we work with. Usually an answer is provided within the first 10 minutes and the staff is very skilled. thanks to the high degree of standardization we are able to quickly resolve most issues (we know the whole stack).

Technical Support:

Outstanding! We get an answer usually within 30 minutes often this solves the issue or at least show progress.

Positive

Our company is fully committed to new technologies and ways to build data centers using hyper convergence, software defined networking etc. We did not (and have no plans) to sell traditional solutions.

It used to be more work about one and a half years ago. Today, the whole installation process is fully automated and orchestrated. Since NOS 4.5 everything needed is pre-installed at the factory and only the desired hypervisor image (ISO files) need to be uploaded. Then, the cluster will stage itself automatically. The size of the cluster is secondary to the implementation time except for rack and stack of course.

Since we are a Nutanix partner we implement and give support ourselves for customers directly and for other partners as well.

I don’t have any figures available at the moment. Nutanix is most attractive when comparing the full cost (TCO) including CAPEX and also OPEX. Regarding licensing, we most commonly sell the pro license which covers the vast majority of customer user cases.

It is especially interesting to see the development of customers starting to see the included KVM based hypervisor (Acropolis) which results in significant cost savings for hypervisor licensing (e.g. vSphere or Hyper-V) depending on the customer use case.

As a VMware partner we also evaluate VSAN in our lab as a possible alternative but this solution lacks many of the Nutanix advantages. I compared VSAN to Nutanix some years ago when Nutanix was purely a storage layer.

Today, Nutanix offers end to end management, visibility and standardization which offers maybe the biggest benefit. I am personally also not a big fan of the VSAN object storage approach (as opposed to the Nutanix or EMC ScaleIO block based implementations) which causes many bottlenecks and architecture limitations.

This is the Nutanix management web interface.

We migrated over our AD finance applications, HR applications, DFS, et cetera. We used the product for a whole lot of different purposes. 

One of the nicest features was the migration tool. Being able to take any application and migrate it over even while it was in use, and then cut it over without any downtime was very helpful.

Everything ran pretty smoothly, from what I recall.

The initial setup was quite straightforward. 

The solution was very stable. 

I found the pricing to be very reasonable.

I'd always like to see a bit of a drop in pricing. Everyone would. 

I only worked with the product for roughly a year, and it worked well. I don't have any thoughts on improvements at the moment.

We did have some integration issues. We did have a problem with a Veeam integration. We ended up using Wasabi instead.

I used the solution at my previous job, less than a year ago. I only worked with it for about a year.

We found the stability to be quite good. Any performance issues were tied to our network and bandwidth, however, we resolved all of that. It was never an issue with the product itself.

We never hit the edge of the scalability potential. My understanding is that the product is plug-and-play. We could add more modules if we needed to. The expansion was never an issue. 

We had around 200 users at our organization using the product.

We did use technical support when we needed help with a couple of questions regarding our forest environment. We were a little outdated in some areas. They were a very useful resource.

They had used VMware and it became outdated and we couldn't get it to the latest version. The pricing was also a little high, which was why they wanted to switch.

The initial setup was not overly complex or difficult. It was a straightforward process and easy to manage. 

The pricing is very reasonable. In contrast, VMware's Smartnet contract is rather expensive.

I was just a customer and an end-user. I used it at my previous organization.

We were using the latest version of the solution at the time, however, I am unsure of the exact version number. It was a brand new install. The included new servers and a new environment. Everything was new. 

I'd rate the product at an eight out of ten.

I would recommend the solution to others. It worked well. Installation was quick or very helpful. Management was pretty streamlined. And most importantly, that migration tool was very impressive.

We primarily use the solution for our hyper-converged infrastructure.

The solution is easy to use.

The product is quite scalable.

I have found the solution to be stable. 

The product is very easy to install.

I haven't used the solution for that long and therefore don't really have any deep knowledge about it.

It would be ideal if it was more secure. 

I've worked with the solution for six months.

The stability of the product is excellent. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

The scalability of the product is very good. If a company wants to expand it, it can do so.

We only have two teams that use the solution in general. 

I've never contacted technical support. I cannot speak to how helpful or responsive they are, having never worked with them directly.

I did not previously use a different hyper-converged solution before Nutanix.

In terms of the implementation process, the process is pretty simple and straightforward. It's not overly complex or difficult. A company shouldn't have any issues with it. 

I didn't have too much exposure to the setup, however, my understanding was that the deployment didn't take long, and it only takes less than half an hour for a single node.

For us, it required two managers and eight engineers in one team to handle the deployment.

I can't speak to the pricing aspect of the solution. I was not exposed to that part of the product.

We are an end-user of the product.

I'm not sure which version of the solution we're using currently.

I'd rate the solution at a nine out of ten. 

It is great. Some of my colleagues have been permanently glued to Nutanix. I would recommend the solution to people who are interested in networking-related products.

The solution is primarily a backup product that works with Nutanix. 

We tend to use it for our customers. If they find some errors, we go to troubleshoot or we cooperate with the Nutanix team to get things sorted.

The most valuable aspect of the solution is the fact that it doesn't need any downtime even when you are updating the product. 

The solution offers HA, high availability.

The solution is easy to set up.

We find the product to be very stable. 

The scalability is quite good.

Nutanix offers good pricing.

Technical support is helpful. 

There is a feature in Nutanix called fault tolerance that could be improved. It exists in the VMware hypervisor, whoever, it does not exist here. It really needs to. 

To run a fault tolerance feature in Nutanix you need the time to reset the VM and to repair or to recall the backup VM. Therefore, you need a little bit of downtime. Conversely, in VMware, with the fault tolerance feature, if you want to use the fault tolerance feature, it doesn't require any downtime.

I've been working with the solution for three years. 

The stability has been very good so far. If there are any errors, we always get alerts. We haven't had a problem with any bugs or glitches. It doesn't crash or freeze. It's reliable.

The scalability is good. If a company needs to expand it, it can do so. It's not a problem. You don't have to worry about downtime either, as you don't need to have downtime in order to scale up. You just expand the nodes to the cluster and go from there. 

Technical support is okay. Usually, we try to handle it for our clients. When there is an error on the customer side, we go and find the error. However, if the error is beyond our reach, we query a case to Nutanix and they can have people onsite. We phone them.

The initial setup is very simple and straightforward. I wouldn't describe the process as overly complex or difficult.

The pricing is not too high if you compare it with other products, as it already has software and hardware together, and it doesn't need too much other equipment. The price seems reasonable.

We provide server and hardware support. We focus on Nutanix and offer it to our clients. We are a distributor. We are a partner of Nutanix in Malaysia.

I'd rate the solution at a seven out of ten. If a company doesn't want an overcomplicated solution or if they want to use the hardware with a similar solution, this is a good bet. It's easy to set up and use with Nutanix products and you don't need too much in order to begin scaling.

Nutanix Acropolis AOS is flexible and has helped people to work from home during the pandemic.

The productivity and work efficiency of Nutanix Acropolis AOS could improve.

In the future, the solution could improve by having more cloud features.

I have been using Nutanix Acropolis AOS for two and a half years.

Nutanix Acropolis AOS has been stable.

I have found Nutanix Acropolis AOS to be scalable.

We have approximately 400 users using this solution in my organization.

We have never had any major critical issues, we have not had the need to use the support. 

I have previously used VxRail and it is very similar to Nutanix Acropolis AOS.

The initial setup was client-based and it was easy.

The cost of Nutanix Acropolis AOS is reasonable.

By deploying this solution you will receive the best results compared to other HCI solutions.

I rate Nutanix Acropolis AOS an eight out of ten.

The most valuable features of this solution are the storage feature on the File Server. 

The hyperconvergence service, as well as the DR solution, are game-changers for Nutanix.

Some of the features in the user interface can only be accessed through the command-line interface.

It would be great if they could improve the GUI features.

I have been working with Nutanix Acropolis AOS for more than five years.

The stability of Nutanix Acropolis AOS is very good. In the five years that I have been working with this solution, I have not had any issues with stability.

The scalability is good. I have created many clusters.

The technical support is excellent. I've never received this level of service from another vendor.

I have only worked with Nutanix Hyperconverged solutions.

The initial setup is easy, especially when compared with other products.

When compared to the competitors, the price is reasonable.

I am a technical administrator. I am responsible for the installation, configuration, and management of Acropolis. 

They must consider all of the requirements for implementing this solution; otherwise, they will have stability issues.

I would rate Nutanix Acropolis AOS an eight out of ten.

We mostly provide the solution to our clients as a virtual server. 

Many clients use the solution in order to move the data center in-house or to a data center in the entity itself. It helps them reduce their footprint.

The solution is stable.

It's scalable. It's software-defined storage.

The initial setup is very easy and the implementation happens quickly.

Technical support is okay.

In Thailand, there really isn't a cloud version of Nutanx available to us. I'd like to see the cloud come to the country, and I'd like to try using it.

The solution entered Thailand around six years ago, which is when we adopted it. 

The solution is very stable. There are no bugs or glitches and it doesn't crash or freeze. It's reliable. 

The solution is quite scalable. If a company needs to expand it, it can do so.

At the time I have about ten users on the solution.

Technical support has been okay. We don't have any complaints, as the solution is working quite well overall.

The initial installation is straightforward. That said, for the first time, there may be some instruction needed, and some prep work so that you understand what's going on. However, for a new installation, it's quite easy and not overly complex.

The deployment is quick. It doesn't take more than two hours. That includes the hardware installation, not just setup and configuration.

We just need one person (an engineer) to perform maintenance tasks.

We're integrators. We're able to help our clients implement the solution.

Typically, clients pay a yearly license fee.

We are an integrator.

I'd rate the solution at a ten out of ten. We've been very happy with its capabilities overall.

I'd recommend the solution to other users and organizations.

We use Nutanix Acropolis AOS as an HCI platform.

The most valuable feature I have found to be the Acropolis Hypervisor (AHV).

Nutanix Acropolis AOS could improve by adding some NAS features, similar to the ones that are available in the NetApp solution.

I have been using Nutanix Acropolis AOS for approximately five years.

The solution provides good stability.

The solution is scalable, most of our customers are enterprise companies.

We have received good technical support. However, they do not support all partners the same, it is difficult for some to get involved.

This version of the solution is easy to install compared to the previous one. Additionally, configuring data storage, such as EMC or NetApp, has become a lot easier.

The price of the solution is high.

This solution is one o the top platforms in its class.

I rate Nutanix Acropolis AOS an eight out of ten.