Nutanix Cloud Infrastructure (NCI) Reviews

I advise my customers to have a unique management operation center for the three layers. The primary reason is to convert the storage, computation, and hypervisor into one frame. Of course, you have to replicate the data between all the nodes to have redundancy, so you have two or three nodes in case of failure, depending on the resilience you want. I advise my customers to use this kind of technology when they want to focus on their business and don't want to talk about the layers of the subsequent infrastructure that is matched to their business.

The technology has a lot of room for improvement. For example, when they want to segment applications in conjunction with NSX, which VMware uses, Acropolis is not compatible with the competitors. The integration in the security layer is not compatible with NSX for the application segmentation that uses VMware. And the licensing has a lot of room for improvement also.

I've been using Acropolis AOS for about four years.

Acropolis AOS is stable.

This solution works in small companies with 10 users and large enterprises with 100,000. Acropolis can scale vertically and horizontally by adding more CPUs or nodes. It's quite easy to scale, and you have the option to have distributed nodes everywhere around the world that work as one. You can also have a solution for small branch offices with only two nodes for redundancy, and that's good enough to start. You could even deploy it on a ship or a car or whatever unit.

It's quite technical, so IT departments are the main driver of expanding usage. However, it's an easy sell to decision-makers because it tries to abstract the technical things to the business. When a managing director of a company knows about the benefits of this kind of solution, they give the green light and focus their IT department on the technical business requirements, solutions, and innovations layers, instead of managing the technical layers, like network, storage, and computations. 

We have a contract with Nutanix for 24/7 support, and it's excellent. They contact the customers directly when there is a failure or they need to replace a disk. You only take action when you need to evolve the platform, like installing a new model or a patch because you need preventive action. If we need to patch to the latest firmware of the solution, then they call us. However, that's something that is scheduled well ahead of time. For example, we schedule with the customer to install the latest firmware every six months.

I don't have a lot of hands-on experience with Acropolis because I'm a sales executive, but I can say Nutanix solutions are easy to deploy. The only hang-up is compatibility with other solutions like OM, Lenovo, HP, Supermicro, etc., because sometimes the drivers change.

For example, sometimes you could have a different release of the driver that isn't compatible with the latest release of the software, so you need to match the release with the nodes that support the Nutanix software. You could also have problems with the support and matching all the nodes to the software release that makes the work correctly. I've had a lot of problems with customers trying to match the software with the hardware layer. You have to choose the right vendor for the hardware to avoid problems. Otherwise, the setup is straightforward. 

However, you always need someone with technical expertise. We usually handle the deployment ourselves, but we occasionally ask for support when we have to deploy an uncommon configuration, like Oracle. For example, Acropolis has different ways to support Oracle databases, so we sometimes need Nutanix support to configure the Oracle rack.

We only need a small team of around 10 people to deploy and maintain because 

Return on investment happens when the customer realizes relative value. For example, if the customer is comparing cloud computing to an on-premise server, on-premise Nutanix is always going to be more expensive compared to AWS or Azure if you use it in a typical way. You have to consider the hours that the technicians spend maintaining the solution. Also, if the technicians are spending less time, they could start doing things that create more value for the company.

It's not easy to see a return on investment for this kind of solution, but you need to solve this problem at a higher level of management because the IT department is not involved in innovation at the company, so they might feel the solution is doing the job for them.

Also, they might have a personal stake in keeping the solution because they could see a risk to their livelihood if the company decides to switch to the cloud. It's something to sell to the upper management because even the CIO might not see it because they think their position is at risk. These solutions are like a robot that makes everything by themselves. The return on investment is a reduction in the time spent managing the infrastructure, and you could start seeing that time savings in six months to a year.

Many of my customers have issues with Acropolis' licensing model because they are charging the customers based on two things— the CPUs and the capacity in the solid stack disk — and that's a problem. Nutanix's competitors are not licensing that layer, so this is something that they should change. They should abandon this licensing model because it's too complex. Technical support is bundled with the subscription.

I rate Acropolis AOS seven out of 10. 

I use Nutanix Acropolis AOS to host all of our electronic services in the university, such as e-services, e-learning system, registration system, library system, finance system, HR system, and clinics.

Nutanix Acropolis AOS has helped our organization run a lot better by allowing us to manage everything from one single location.

The best feature of Nutanix Acropolis AOS is the central management of all of our resources. Additionally, it is easy to use

The solution has been more than enough at the moment to manage all of my services.

I have used Nutanix Acropolis AOS within the past 12 months.

The solution is very stable at the moment.

Nutanix Acropolis AOS is highly scalable. This is the most important factor that we went to this technology.

Every cloud distributer went to hyper-converged because of the scalability.

All of our users have migrated to the new cloud, which is the new hosted at the university. We have approximately 2,000 students, 300 administrators employees, and 150 faculty members. The total is approximately 2,500 users using this solution. The university is still expanding, it is a young institute and we plan to increase usage of the solution.

We are still new at using this technology, and till the moment, we did not have any problems. I think you cannot tell if there are any issues with the product for a couple of years. When we start to upgrade our framework, upgrade the main OS, we will see if then we might have issues. At this point as an administrator, everything has been stable, we do not need any support.

We were using Citrix for our servers previously. However, it is hard to compare to Citrix because it is a different technology.

When comparing Nutanix Acropolis AOS installation to the traditional solution, you have to bring the servers, deploy the operating system, and then attach them to SAN storage. This newer solution was much easier than the old technique that we used, the installation is very straightforward.

Once you start it up from out of the box you can start creating virtual machines and migrate your servers. It is very straightforward. The virtual concept is simple, you create the virtual machines and book the resources.

The one disadvantage is relative, financially Nutanix Acropolis AOS is a little bit more expensive than the old solution.

Nutanix owns the hosting, servers, and licenses. You purchase the whole product as a bundle,  and you can have support for it.

We did our homework and we did study the technology in Nutanix Acropolis AOS before choosing it.

We have contacted more than one partner regarding the hyper-converged system. They sent us their solution from HP, for instance, they have their own hyper-converged system. They are using the DL Series DL380 and I went back to Gartner reports and other review sites, and then compared the specs to others. There is a hyper-converged solution from Dell but I think the leader in this technology right now is Nutanix. It is important to do a proof of concept.

The Patriarchate that owns the university is also in charge of multiple educational institutions. What we are thinking is to migrate all our services, to have our own private cloud, instead of being hosted separately into multiple hosts in our university. That's why we are planning to increase our nodes and to move all of the nodes, and all of the e-services related to our institute, inside our campus.

My advice to others is this solution is great and I highly recommend it. It's much better than the other technology or the deployed traditional solutions.

I rate Nutanix Acropolis AOS a ten out of ten.

We're a systems integration company. We do sell a lot of Nutanix, and we implement a lot of it including all different components. We love using the solution. 

It is a great use case for a hybrid cloud on on-premise workloads. However, there are few workloads where it is not a great fit. 

We've had customers that are mid-market, and they have one person for deploying, running, managing, reporting, updating, and upgrading. When you look at the total cost of ownership and you look at what it takes to run that environment, you're simplifying how you manage your environment, which reduces the number of people you need to look after your infrastructure. So, you can put those people into more productive areas.

Its most valuable feature is simplicity. It is so easy to use. Upgrades are easy. It is easy in terms of disaster recovery, failover, database provisioning, and reporting. Everything about it is just simple.

It was not a great fit for really large databases that required high-end or lots of compute. They might already have addressed this concern around very high-end databases that require high-end compute. In the past, it wasn't a great fit for them.

We have been using Nutanix since 2014.

It is very stable. Once it is set up, it just runs.

It is very scalable and easy to scale. We've implemented it in many different customers environments, both small and large. They love the fact that they can grow node by node. So, you add to your environment as you need more performance.

Their technical support is the best I've ever dealt with. I've dealt with all manufacturers over the years, and their technical support is fabulous.

I am not hands-on with other solutions, but I've worked with many different partners in the past, and I know that it is very easy to use. You save money with it by having the virtualization component. The AHV hypervisor is a huge cost saving. If you still want to run VMware in your environment, you can, and we have customers that do that, and they love it.

I'm an owner of the company, and I don't actually do the implementations, but you'd want a partner to help you set it up, or you need to be familiar with the environment. Once it is set up, it is very easy to use. We hear that over and over again from our customers.

In terms of maintenance, the great thing about it is that you can have one person, but it also depends on the size of the organization.

I would rate it a 10 out of 10.

Our primary use is to replace legacy infrastructure and to improve production.

We wanted a solution that would allow us to easily manage and upgrade without a noticeable impact on the users. We found ourselves having to search for different outage windows that nobody liked in our old infrastructure.

What is also important is the reliability of the upgrade and how it works with the rest of our infrastructure. The security and encryption are also enterprise-grade, which is something that we like.

Overall, the solution works very well with our environment.

We have been running Nutanix since 2019 and it has been a day and night difference from our old infrastructure. The high availability of the CVMs along with high performance on the hosts has made transaction processing fast and efficient.

The deployment did not take long and everything on Nutanix is performing blazing fast. The simplicity of management is fantastic and the learning curve is great as well.

The most valuable features are simple management and one-click upgrades. The ability to upgrade during the day, although not recommended, works and is fantastic.

This solution would be improved with built-in integration with Rubrik.

We have been using Nutanix Acropolis AOS for one year.

We did not use another solution prior to this one.

My advice is to get the ultimate license, as it is worth it.

We evaluated VxRail before implementing this solution.

In most of the cases, the clients use the solution as a file server or database with data and another solution. Mostly, there is hyperconversion with Acropolis and its hypervisor.

My experience with the Nutanix Acropolis is good from both a reseller and end-user experience.

The automation is excellent.

The product offers a quality hypervisor.

The solution offers very good customization.

The administration with the prem solution is very good.

Overall, it's quite a comprehensive solution.

The user experience is very good.

The product has a very nice user interface.

It's easy to use and has a very smooth onboarding process.

We find the performance to be excellent on this solution.

The cost of the solution is too expensive. There are other options, such as VMware, that are offered for less money. In Latin America, it seems to be overpriced for the market.

We've been using the solution for one year at this point. It hasn't been too long.

We've found the stability to be excellent. There aren't any issues around its reliability. It doesn't crash or freeze. It's not buggy at all.

Nutanix scales better than VMware, however, the pricing is an issue. As you scale, it costs more.

Typically, the customers that use Nutanix are larger organizations as the cost is quite high and an SME would not necessarily be able to afford it.

The technical support is very good. We're quite satisfied with the level of service we receive.

We also find that the documentation is very good and quite easy to understand, which helps with the usability of the product.

We also deal with VMware. There's some competition between the two as VMware is less expensive. 

The initial setup is not complex at all. it's very easy and straightforward. The onboarding process is also nice and simple. We've had a good experience.

Between VMware and Nutanix, the price of VMware is lower. In comparison, Nutanix is pricey. 

I work for a distributor of Nutanix that also handles VMware. However, I market the Nutanix solutions primarily. We're resellers and we're a partner of Nutanix. We use both on-premises and cloud deployment versions. We tend to use Google and Amazon clouds when we use cloud deployments.

The platform is very easy to use and the administration functionality is good. Even in relation to VMware, which is cheaper, I like Nutanix best. It's easy to learn and the processes of configuration and onboarding are fantastic.

Overall, I would rate the solution eight out of ten.

Our primary use case for Nutanix is removing the classic 3-tier architecture and switching to hyper-convergence. 

Migrating from the 3-tier architecture to HCI helped us to free up rack space, remove the old hardware, and run systems on the new platform. 

There was a four-rack, and now there are ten units of hardware. It's really cool and fantastic.

It is now managed from one interface, covered by technical support and it's homogenous. If you need to expand a cluster or storage then all you need is just add new nodes. You don't need to buy new storage, you don't need to expand your SAN, and so on.

Now, all of the systems run on the same hardware with the same software, which can be managed from a single pane of glass. All you need to know is AOS. You don't need to learn about storage, SAN, or virtualization. It's easier to start with Nutanix than start with classic architecture.

The software features which really can improve the organization are deduplication and compression. These really can help to save a lot of space. On the non-homogenous systems, we achieved approximately 2:1 space savings, which is great.

We really love the Lifecycle manager and one-click upgrades. All you need to do is run the upgrade procedure and watch it go.

You don't need to update firmware, software, hypervisors, and so on by yourself. LCM can do it for you. It really can save a lot of time. LCM will install only compatible firmware and software, so you can't install (for example) unsupported firmware and break down your system.

LCM is a really cool feature and one of the best in the market. I have never seen anything like this before. 

I think there is a lot that Nutanix can improve in AOS, in particular, moving tasks such as creating trunked networks and managing nodes from the CLI to Prism Element.

I would like to see more information in Prism Element about how Curator works. 

There is a lot of functionality in Prism Central, but sometimes you want to see those features in Prism Element. One of them is RBAC. If we have one small cluster, and we need RBAC, we must install Prism Central. This is an inconvenience and I hope to see this feature in Prism Element in the next releases of AOS. 

We are using Nutanix solutions based on AOS since 2017. 

Nutanix AOS is a very stable system. You can lose drives or nodes, depending on your replication factor, and you will not lose your data. 

It's very easy to scale. You just add new nodes, increase compute, and increase storage at the same time.

Nutanix has one of the best technical support groups I've ever seen.

They answer fast and they solve problems fast. They don't ask you a lot of unnecessary questions; rather, they just do the work.

Previously, we used different solutions from different vendors. We needed to put it all together, and Nutanix helped us.

Setting up a new cluster is easy and the documentation covers this process.

They are very highly qualified specialists. 

We did not evaluate other options before choosing Nutanix. 

My advice is that deduplication and compression can save money, so use it. 

I had a customer that was a bank. The bank needed to deploy eight nodes at one site and eight nodes at another. Nutanix was great. We consolidated the whole infrastructure because they had heard about the solution and they bought it straight off the top, and they believed in it. 

The most valuable feature would be the ease of deployment. That is the most significant feature for me because I've worked with multiple vendors and it's always been very complicated to install the software and get everything running. It has better software to get everything up and running.

It has a simple interface.

They should lower the price. If they did they would fall into a more competitive market because the price does scare a lot of potential customers away when they get the quote. Otherwise, I never had to call tech support. I actually met up with one of their consultants just three days before I went for deployment. It was the very first time I'd actually tested the software, and that was enough for me to go to the site and get all the work done.

There's one area in which they should make the software simpler with the deployment. If they can make it just a few steps easier, it will be unbeatable. I'm technically experienced so it was simple, but others who aren't as experienced might struggle. If they can simplify the software slightly for the installation, that would make all the difference.

Stability is unquestionable, it's seamless. It's 100% uptime.

The way this device can continue scaling is mind-blowing. I did 1/50th of what it can grow up to and the fact that it can do compression and has all of this amazing software, you don't need it to scale that high. You can just quote for a small solution and it will be significant, which is where they enter the market.

We haven't had any issues that required technical support but I would say that the technical resource who taught us the software and told us how to plug it in and how to install it was amazing. He knew absolutely everything. He had an answer for every question.

The initial setup was very straightforward. I've only been in enterprise as a technical consultant and presales for eight years, which is not so much time relative to a lot of people. The initial setup was simple for me. I never ran into anything that was too complicated. I didn't spend that much time learning the software. I just decoded twice with one of the representatives and that was as much as I needed.

They gave one week to deploy to allow enough leeway for complications, delay and whatsoever. I was finished in three business days. That goes from unboxing each and every device, racking, inspecting and setting it up to walking out of your environment and telling the customer they can take over.

We only require two staff members for the deployment and maintenance, a technical colleague and me.

I would advise someone considering this solution to go with it. We deal with multiple vendors. We're actually partners with a lot of vendors. Most of the enterprise vendors are in the top 10 but I'll say that this is the best that I've worked with.

I would rate this solution a nine out of ten.  

• Service portal
• Self-service restore
• Single pane of glass for management.

We are a Managed Service Provider and these capabilities make our platform agile and easy to use for our customers.

• Less IT admin
• More performance
• More resiliency
• More protection of data (lots of storage SnapShots with no performance impact)

In order to replace massively Install base of VMware vSphere, they need to expand their ecosystem with ISVs (i.e. F5, PaloAlto, Citrix, TrendMicro etc.) in order to provide a wider range of solutions running as a virtual appliance (vApp), just like VMware did years ago. There is currently an ecosystem, but I think it is around 30-40 providers.

So they should expand the eco-system for Virtual Appliances with Acropolis. Network Segmentation is also a must with AHV.

We have used the solution for about 18 months.

We have not encountered any issues with stability.

We have not encountered any issues with scalability.

Technical support is the best.

We previously used legacy infrastructures: EMC, NetApp, and IBM.

The initial setup takes about one hour and then you are done.

I don't have anything special to advise about licensing and pricing.

We evaluated VMware vSAN.

Don't be afraid of Acropolis Hypervisor. It is stable and powerful, just as vSphere is.

It has built-in advanced analytics and powerful operations, Self Service Portal and components for DevOps included, managed by a single pane of glass (Prism) via HTML5 and it is free of charge – This is why Nutanix is so advanced and revolutionary.