The primary use case for Nutanix Acropolis AOS is as a platform with storage options for customers who are in need of such solutions.
Fault tolerance enhances user experience with great support
Pros and Cons
- "Regarding Nutanix AOS, fault tolerance is great."
- "Nutanix marketing strategy needs improvement, particularly in Myanmar."
What is our primary use case?
What is most valuable?
Regarding Nutanix AOS, fault tolerance is great. Nutanix makes managing repositories easier once customers are trained.
What needs improvement?
Nutanix marketing strategy needs improvement, particularly in Myanmar. There needs to be more events and initiatives to familiarize customers with Nutanix.
For how long have I used the solution?
I am familiar with Nutanix Acropolis AOS, having used it with some enterprise setups, but it's not clear for how long.
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November 2024
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How are customer service and support?
The technical support by Nutanix is rated highly. It's mentioned that support is fast when customers encounter trouble.
How would you rate customer service and support?
Positive
What other advice do I have?
Further emphasis on Nutanix marketing is recommended, including holding events in Myanmar.
I'd rate the solution eight out of ten.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Last updated: Oct 16, 2024
Flag as inappropriateSenior Infrastructure Engineer at a computer software company with 201-500 employees
Fast, easy to use, and offers good technical support
Pros and Cons
- "It's much easier and faster even when you want to create a server from a template or clone."
- "The licenses for Nutanix are very complicated."
What is our primary use case?
I use it to host all the servers and the storage. It's a replacement for the Vblock.
How has it helped my organization?
The customer is happier now with the services. It's much faster for storage with the server connection.
What is most valuable?
The solution is much faster. The performance is very good - much better than VMware. It's much easier and faster even when you want to create a server from a template or clone.
What needs improvement?
The licensing gave us trouble. The licenses for Nutanix are very complicated. Everything had a separate license, and we are having some trouble with that. Some of the licenses are expiring, and when we purchased the solution, we didn't know everything would be all over the place. It's not like there's one server license. Every node has a license, and a person has a license of their own too. They should just group everything together instead of forcing users to worry about separate licenses and various renewal dates. We actually have had some meetings about this and have tickets open about the licensing.
I don't have a full picture of all the features just yet.
For how long have I used the solution?
I've used the solution for seven or eight months. it hasn't been a long period of time.
What do I think about the stability of the solution?
The performance, the stability, are good. My only concern is about the licensing process and the difficulties involved with licensing. It's much too complicated. That said, overall, we have not worried about bugs, glitches, or freezing.
What do I think about the scalability of the solution?
The scalability is good.
We have roughly 2,000 users on the solution. We use it quite extensively.
How are customer service and support?
Support is great. We contacted them to help us with the initial implementation.
They are, in general, very helpful and supportive.
Which solution did I use previously and why did I switch?
It was migrated from Vblock.
How was the initial setup?
The initial setup was straightforward. It's not overly complex.
The migration from Vblock to Nutanix took two days. I remember that didn't take a long time in regards to setting up the hardware or changing the configuration from Vblock to Nutanix. The migration is easy. There is a tool from Nutanix to migrate the servers from Vblock to Nutanix which simplified everything.
We have three people that handled the deployment and maintenance tasks.
What about the implementation team?
We couldn't do it by ourselves. The implementation was with the help of Nutanix support. They did the job for us.
What was our ROI?
We have not noted an ROI.
What other advice do I have?
We are a customer and an end-user.
We are using the latest version of the solution.
It's not a very common solution in Saudi Arabia. Not all companies use it. My advice is to, even for the large organizations, is it's better for them to move to Nutanix solution, even though they may not recognize it as a brand in this region.
I'd rate the solution at a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Nutanix Cloud Infrastructure (NCI)
November 2024
Learn what your peers think about Nutanix Cloud Infrastructure (NCI). Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Our clients are happy with its built-in replication features
Pros and Cons
- "In addition to the hyper-converged infrastructure, most of our clients are pleased with Acropolis' built-in replication in terms of the DR setup. Our clients also like Prism Central's advanced management and analytics, and many find Nutanix Flow and playbooks incredibly useful."
- "Nutanix could streamline Acropolis' advanced management to keep pace with its competitors. For example, in VMware vSphere ESXi Hypervisor, you can directly put a host into maintenance mode via the GUI. However, it takes several steps to do this with Nutanix Acropolis, and you need to use the command-line interface for most of the steps."
What is our primary use case?
We deployed Nutanix Acropolis for a school system in a recent use case. One of our clients uses Nutanix for three campus sites. They've implemented multi-site replication, so there is protection on the data center end. Another client is a hospital that uses Nutanix HCI for its medical systems, like PACS imaging servers. We also have clients in financial services and banking.
What is most valuable?
In addition to the hyper-converged infrastructure, most of our clients are pleased with Acropolis' built-in replication in terms of the DR setup. Our clients also like Prism Central's advanced management and analytics, and many find Nutanix Flow and playbooks incredibly useful.
What needs improvement?
Nutanix could streamline Acropolis' advanced management to keep pace with its competitors. For example, in VMware vSphere ESXi Hypervisor, you can directly put a host into maintenance mode via the GUI. However, it takes several steps to do this with Nutanix Acropolis, and you need to use the command-line interface for most of the steps.
We also faced another challenge in version 5.15. It wasn't easy to upgrade the firmware. You need to set permissions in your cluster to download it from the Nutanix repository and do it offline. After that, you need to create a dark-site web server and put all the repositories or installers to update there. However, I think they enabled upload mode in the new release, so you can download the firmware directly from the website and manually upload it. I haven't tried it yet, but that should be available in the latest version, according to the press release.
I also think Nutanix Flow has some room for improvement. It currently only protects east-west traffic — like a mini firewall. You should be able to set a security policy that will let you disallow some ports and subnets. That's the only feature that Nutanix Flow lacks right now. Competing products like VMware NSX and Sangfor are more robust in security at the networking level. I think that's the crucial part, given the security concerns we face. It's not only on Layer 2 but down to Layer 3 and the routing aspects of networking.
For how long have I used the solution?
We're a Nutanix partner in the Philippines, and we've been working with Acropolis for around five years. We started in 2017.
What do I think about the stability of the solution?
In terms of stability and performance, Acropolis is excellent. We've never gotten any negative feedback from our users.
What do I think about the scalability of the solution?
We've deployed Acropolis for clients of all sizes, but most are small or medium-sized businesses. Some are on the enterprise level. We have some major banks or financial service clients who also acquire Nutanix.
How are customer service and support?
We offer different levels of support to our clients. When they experience a problem, they go directly to us. If we can answer the question, it's all good. However, we sometimes face a hardware or software issue, so we need to open a case with Nutanix or the hardware vendor.
Nutanix support is excellent. Their support engineers are well trained. But the resolution speed often comes down to the communication between Nutanix and their OEM partner. For example, if Nutanix support finds a problem with the hardware, they need to report it to the OEM vendor, so that can take time. But in terms of experience and skills, the Nutanix support specialists are outstanding.
How was the initial setup?
Deploying Acropolis is straightforward. I can implement it by myself in one day.
After installation, we do some preventative maintenance, like checking the hardware and upgrading the firmware and software for the hypervisor as well as the OEM hardware, whether it's Dell, Supermicro, or Lenovo.
What's my experience with pricing, setup cost, and licensing?
Acropolis is priced similarly to competing solutions. In my experience, as long as we have properly sized workloads on the Nutanix cluster, Nutanix's price can even be lower than other HCI brands. Some of the features are licensed separately from Nutanix Acropolis AOS. For example, Flow has a separate license. Nutanix Files and Objects are licensed per terabyte.
If you are thinking about implementing Acropolis, my advice would be to properly size your workload and forecast performance utilization so your sizing will be accurate and you can predict the cost.
What other advice do I have?
I rate Nutanix Acropolis AOS nine out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
CEO at ISG
Good documentation and support, with a strong community that is responsive
Pros and Cons
- "The most valuable feature is the one-click to update the firmware and software."
- "I would like to see official compatibility with Red Hat in the future."
What is our primary use case?
We are a reseller and Nutanix Acropolis AOS is one of the products that I have experience with. I have three nodes, and I am very satisfied with it. I deploy my ERP and my CRM into this infrastructure.
How has it helped my organization?
This solution provides very good opportunities.
What is most valuable?
The most valuable feature is the one-click to update the firmware and software. This is a very good feature for me.
What needs improvement?
The access speed needs to be improved.
I would like to see official compatibility with Red Hat in the future. This is important because we have a lot of customers who are using Red Hat.
For how long have I used the solution?
We have been working with this product for approximately a year and a half.
What do I think about the stability of the solution?
The stability is very good.
What do I think about the scalability of the solution?
The scalability is wonderful, as it is very easy to increase scale.
Our clients are medium and large-sized companies.
How are customer service and technical support?
Nutanix technical support is very good. The documentation and the community are also very good. There are a lot of blogs in the network and they respond very quickly when we have a problem.
How was the initial setup?
The initial setup is very easy. The length of time required for deployment depends on the packages and functionality. In some instances, we have deployed in one minute, whereas in others, it has taken 30 minutes.
What about the implementation team?
We have a team of developers and they are responsible for the deployment we use in the company.
What other advice do I have?
Overall, this is a very good product. I would say that it is a Top of the World solution.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Direction Générale des Impôts at a sports company with 201-500 employees
Having everything on one platform reduces time in maintenance for our IT team
Pros and Cons
- "It is a good solution and it is easy to work on their platform."
- "If we can have certified compatibility with other companies, such as Oracle, then it would let us know that they function correctly together."
What is our primary use case?
Our primary use case is to support technical applications for our IT team. We are not yet using it for production.
What is most valuable?
I think that the most interesting features are the replication and redundancy.
It is a good solution and it is easy to work on a Nutanix platform.
What needs improvement?
I think that there are several areas that they can improve slightly, including the mail servers, the application servers, and perhaps even the database servers.
If we can have certified compatibility with other companies, such as Oracle, then it would let us know that they function correctly together.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
My impression of the stability is good. At the moment, we haven't had any issues.
What do I think about the scalability of the solution?
I cannot comment about the scalability at this time because I don't know when we are going to generalize the solution. We may be able to say by next year, perhaps.
Our intention is to expand its usage beyond the IT team to other applications.
How are customer service and technical support?
Nutanix technical support is very good.
Which solution did I use previously and why did I switch?
Prior to this solution, we used VMware on Intel technology. We also have IBM IT Infrastructure with Power technology. We switched to Nutanix because it is easier to manage and administer the platform, compared to others.
How was the initial setup?
The initial setup was easy, although we had one problem related to synchronization with the NT servers. We created a technical support ticket, and they helped us to fix the issue. It was very easy.
The deployment took not more than two or three weeks, including the migration of the servers. It is difficult to say because we acquired Nutanix with other solutions, but I think that Nutanix was faster. Not more than two weeks.
Our IT team will be maintaining the solution, and if we ever have an issue then we can call the integrator. If they cannot fix the problem then we will open a ticket to the Nutanix support.
What about the implementation team?
We used an integrator to assist us with the deployment of this solution. They have done a good job.
What was our ROI?
We haven't measured our ROI for the moment, but the fact that everything is in the same solution will make life easier for our IT team. We won't have to call the storage specialist or the network specialist every time we have a problem. Everything is packaged in the same solution, and to update the platform is very easy. This will be our first ROI.
There are a lot of problems that occur. One example is when we update the firmware for a product, it can make life difficult for us. If we have a new disk that is not compatible with the storage then updating the firmware causes other things to malfunction. That is quite difficult for all of us. Overall, I think that we will be reducing the time in maintenance as compared to other platforms.
What's my experience with pricing, setup cost, and licensing?
The licensing cost is on a yearly basis. There are a lot of features included with Nutanix that cost a lot with other companies.
Which other solutions did I evaluate?
We were given demonstrations of other solutions, but we were satisfied with all of the features that Nutanix offers.
What other advice do I have?
We have recently acquired this solution and have done the training. We are going to be using it to support technical applications before we can generalize it, and use it on a much bigger scale.
Currently, it is not the number of users that we are focused on. It will be for technical applications used only by the IT team, which is approximately seventy people.
At this point, my advice for other people who are implementing this product is that they should trust Nutanix. It is a good solution and it is easy to work on their platform. It is compatible with VMware, and they have their own container, which is free.
I would rate this product a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Product Consultant (Presales) at a tech services company with 201-500 employees
Beautiful interface with full visibility into and management of my complete virtual infrastructure
What is most valuable?
The Nutanix Prism interface is the most beautiful interface I had ever used in any software. The simplicity and fluency of the HTML 5 interface gives a one-of-a-kind user experience. It provides full visibility into and management of my complete virtual infrastructure. The integration to VMware vCenter gives added value, so you don't have to rely on different interfaces for basic VM management.
How has it helped my organization?
As I have been using Nutanix since 2014, I have seen approximately five major release versions. Each release provided improvements in performance and new features enhancements. The best part of it is that you just update to get the new features and improvements.
What needs improvement?
I would definitely love to see single and two-node cluster setup, as well native network virtualization/micro-segmentation capabilities. These are already announced features and much anticipated. I would also love to get application visibility within the Prism management console with more RBAC capabilities.
For how long have I used the solution?
Since July, 2014.
What do I think about the stability of the solution?
So far I have not faced any major issues with stability of the Nutanix platform.
What do I think about the scalability of the solution?
Although I have not scaled my current cluster, as it is enough for my company, as Systems Integrators we have implemented dozens of clusters and scaled without any issues.
How are customer service and technical support?
One of the best things about Nutanix as a company is it's best of class support. The support model has no support levels and the assigned engineer is an expert not only in Nutanix, but in hypervisors and other components as well. They are correctly called Systems Reliability Engineers (SRE), and deserve an NPS of 90-plus.
Which solution did I use previously and why did I switch?
Yes, we were using traditional server plus storage infrastructure. As we partnered with Nutanix we decided to evaluate it ourselves before we recommended it to our customers. And it’s worth it.
How was the initial setup?
Foundation of the system initialization is provided by Nutanix. They take care of the complete installation and initial configuration, while you take a sip of coffee.
What's my experience with pricing, setup cost, and licensing?
Although Nutanix cannot be compared directly with any other products on market, it’s worth every penny spent. Most of the features are available in the starter version, and the license can be easily upgraded to activate or deactivate more advanced features without any downtime, cluster evacuation, or rebuild.
Which other solutions did I evaluate?
Yes, we evaluated a few other hyper-converged platforms, but Nutanix was the obvious choice because of its software-only structure with no dependence on hardware components.
What other advice do I have?
I would highly recommend considering Nutanix for any kind of workload, whether VDI, server virtualization, databases, Exchange or Big Data. I will say Nutanix gives system administrators their lives back; no weekend upgrades or issues. The one-click feature is truly a single-click for any upgrade, including Nutanix AOS, hypervisor, firmware, etc.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are Elite partners, as well as consulting partners.
Information Technology Security Specialist at a energy/utilities company with 10,001+ employees
Stable operating system with a straightforward setup
Pros and Cons
- "This operating system offers stability. Setup is straightforward."
- "The scalability of Nutanix Acropolis AOS needs improvement."
What is our primary use case?
We use Nutanix Acropolis AOS for delivering applications, e.g. our billing system.
What needs improvement?
The challenge we are facing with Nutanix Acropolis AOS is its scalability.
For how long have I used the solution?
We've been using Nutanix Acropolis AOS for more than a year.
What do I think about the stability of the solution?
I find this solution stable.
What do I think about the scalability of the solution?
The scalability of Nutanix Acropolis AOS could be better.
How was the initial setup?
The initial setup for this solution was straightforward.
What about the implementation team?
We implemented Nutanix Acropolis AOS with the help of a consultant or integrator.
Which other solutions did I evaluate?
We evaluated HPE Hyper Converged and VMware.
What other advice do I have?
I'm satisfied with Nutanix Acropolis AOS.
The implementation of this solution, particularly migrating our all workers to it, took one week.
We have 50,000 users of this solution in our company. We don't have plans of increasing usage for it.
We have 25 engineers who are responsible for the deployment and maintenance of Nutanix Acropolis AOS.
I have never contacted their technical support team.
We are satisfied with this solution.
I'm recommending Nutanix Acropolis AOS to people who want to pay for and use it because from my experience, everything's okay with this solution.
We might be paying for the license fee monthly, but I'm not sure.
I'm rating Nutanix Acropolis AOS an eight over ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Civil Engineer at gieco
Data service tool used effectively for SAP S/4HANA
What is our primary use case?
We mainly use SAP S/4HANA as well as the domain controller and file servers.
For how long have I used the solution?
I have used this solution for two years.
What do I think about the stability of the solution?
This is a very stable solution.
How are customer service and support?
The support for this solution is really good.
How was the initial setup?
The initial setup was straightforward and we completed it with a Nutanix partner. The installation took four hours.
What's my experience with pricing, setup cost, and licensing?
The standard version of this solution is free but we are using a paid version which is billed annually. Previously with another soltion, we needed to purchase SAN storage to accommodate the storage needs which was expensive. With Nutanix, we saved a lot of money due to that new technology.
What other advice do I have?
I would rate this solution a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Learn More: Questions:
- I am looking to compare Nutanix and VMware vSAN. Which one is better in terms of functionality and management?
- What unique aspects of HCI does Nutanix provide that other HCI solutions do not?
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Felt good on support front