We use Nutanix Acropolis AOS for many reasons, such as data protection, application, and file services. My customers are mainly in Israel and are mostly government.
IT administrator at a consultancy with 51-200 employees
Beneficial dashboard information, helpful support teams, and easy management
Pros and Cons
- "The dashboard of Nutanix Acropolis AOS allows for simple management. The dashboard has all the information online about what's going on at any given time."
- "Nutanix Acropolis AOS could improve by having an auto-update feature. At this time I have to update each system manually. However, I bought the standard license and I did not buy the maximum license they have available. There could be a certain license that does the updates automatically."
What is our primary use case?
How has it helped my organization?
This solution improves management and maintenance.
What is most valuable?
The dashboard of Nutanix Acropolis AOS allows for simple management. The dashboard has all the information online about what's going on at any given time.
What needs improvement?
Nutanix Acropolis AOS could improve by having an auto-update feature. At this time I have to update each system manually. However, I bought the standard license and I did not buy the maximum license they have available. There could be a certain license that does the updates automatically.
Buyer's Guide
Nutanix Cloud Infrastructure (NCI)
January 2025
Learn what your peers think about Nutanix Cloud Infrastructure (NCI). Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.
For how long have I used the solution?
I have been using Nutanix Acropolis AOS for approximately two years.
What do I think about the stability of the solution?
I have found Nutanix Acropolis AOS to be very reliable and stable.
What do I think about the scalability of the solution?
The solution is scalable.
The people that I'm serving are approximately 23,000 people and I have 300 to 400 users that are using the servers and are connecting to my domain.
How are customer service and support?
The technical support is wonderful. They have helped me during deployment and are available when needed.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I previously used VMware. I did not have a problem with VMware, but when I did research I found that Nutanix Acropolis AOS would be a better product for our needs.
How was the initial setup?
Nutanix Acropolis AOS is very easy to migrate. You can migrate from other storage into Nutanix with ease. I deployed VMware to Nutanix Acropolis AOS and I did not have a problem.
The deployment time can vary depending on how large the server is and what kind of storage is being used. The full process did not take long.
What about the implementation team?
We use the help of the Nutanix team for the implementation.
My operation is not very big and I only use one helper for the support of this solution.
What was our ROI?
We have experienced a good overall ROI with the use of Nutanix Acropolis AOS. I have approximately 400 users and I have 26 servers on Nutanix Acropolis AOS and I manage it myself. There are substantial cost savings.
What's my experience with pricing, setup cost, and licensing?
We have a three-year license for the use of this solution.
For small businesses, the Nutanix basic standard license is really good and I'm very satisfied with this solution.
Which other solutions did I evaluate?
We tested this solution against VMware and Nimbus.
What other advice do I have?
I would recommend this solution to others because of the great service and reliability. I have used VMware but I prefer Nutanix Acropolis AOS.
I rate Nutanix Acropolis AOS an eight out of ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CTO at Axians Amanox
It delivers full visibility down to a single virtual disk and every hardware component.
How has it helped my organization?
We can troubleshoot customer issues (e.g. crashes, performance issues etc.) very quickly and efficiently since we know exactly how the infrastructure should behave and what performance values are to be expected.
Nutanix delivers full visibility down to a single virtual disk (e.g. a VMDK file) and every single hardware component. Predefined health checks are executed during a support case which will in most cases already narrow down the root cause considerably if not point it out directly.
Most of our customers actually don’t manage their Nutanix environment at all since common tasks such as LUN provisioning, zoning, permission settings etc. don’t apply any longer.
What is most valuable?
- Very easy management (e.g. daily tasks and also major upgrades)
- Simple and fast to implement as a partner
- Very mature and stable with outstanding Nutanix support if needed (we are a L1 and L2 support partner as well)
- Potential to replace 80-90% of all customer use cases we see in Switzerland
For how long have I used the solution?
We've been partners for nearly three years, and have been building Nutanix based customer solutions during that time.
How are customer service and support?
Customer Service:
The Nutanix customer service is outstanding and easily the best from all vendors we work with. Usually an answer is provided within the first 10 minutes and the staff is very skilled. thanks to the high degree of standardization we are able to quickly resolve most issues (we know the whole stack).
Technical Support:
Outstanding! We get an answer usually within 30 minutes often this solves the issue or at least show progress.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Our company is fully committed to new technologies and ways to build data centers using hyper convergence, software defined networking etc. We did not (and have no plans) to sell traditional solutions.
How was the initial setup?
It used to be more work about one and a half years ago. Today, the whole installation process is fully automated and orchestrated. Since NOS 4.5 everything needed is pre-installed at the factory and only the desired hypervisor image (ISO files) need to be uploaded. Then, the cluster will stage itself automatically. The size of the cluster is secondary to the implementation time except for rack and stack of course.
What about the implementation team?
Since we are a Nutanix partner we implement and give support ourselves for customers directly and for other partners as well.
What's my experience with pricing, setup cost, and licensing?
I don’t have any figures available at the moment. Nutanix is most attractive when comparing the full cost (TCO) including CAPEX and also OPEX. Regarding licensing, we most commonly sell the pro license which covers the vast majority of customer user cases.
It is especially interesting to see the development of customers starting to see the included KVM based hypervisor (Acropolis) which results in significant cost savings for hypervisor licensing (e.g. vSphere or Hyper-V) depending on the customer use case.
Which other solutions did I evaluate?
As a VMware partner we also evaluate VSAN in our lab as a possible alternative but this solution lacks many of the Nutanix advantages. I compared VSAN to Nutanix some years ago when Nutanix was purely a storage layer.
Today, Nutanix offers end to end management, visibility and standardization which offers maybe the biggest benefit. I am personally also not a big fan of the VSAN object storage approach (as opposed to the Nutanix or EMC ScaleIO block based implementations) which causes many bottlenecks and architecture limitations.
What other advice do I have?
This is the Nutanix management web interface.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: We are a partner
Buyer's Guide
Nutanix Cloud Infrastructure (NCI)
January 2025
Learn what your peers think about Nutanix Cloud Infrastructure (NCI). Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.
IT Admin at Felda Prodata Systems Sdn Bhd
You can ask for a loaner unit to verify performance and match it to your requirements.
What is most valuable?
The most valuable features are Prism and Acropolis, as they simplified our jobs and give us the opportunity to lower operational costs without reducing the current day-to-day operation performance.
We are using VMware 3-TIER architecture since 2006. Up until this day we’re still using the architecture until we could not expand the cluster anymore. Thus, we need to find a way to migrate our VM servers before it’s too late. The architecture using old traditional SANS storage and AMD processors platform. We’re stuck with VMware version 5.1 and can’t be upgrade to latest version due to the hardware limitation. Maintaining this architecture is not cheap also, as we need to pay annual maintenance to hardware vendors and VMware. It keeps increasing every year.
Our customers demand more processing power and more storage, and then we came across Nutanix, which could solve all burden that we have.
1. We hosting a lot of SAP wintel apps, and this kind of apps is storage and processor hungry. We keep facing downtime when we hosting the VM servers on our old architecture. When we decide to migrate the VM servers to Nutanix , we no longer facing the issue and no more complaint from our customers.
2. The maintenance contract is lower compared to annual maintenance/support contract that we must pay to VMware and hardware vendors. We will get the ROI back in short time if we move to Nutanix.
3. Can be manage through one single console (PRISM) oppose to SAN switches , SAN , VMware , Hardware consoles on old architecture.
4. We experienced a nightmare in term of support on old architecture, where we need to gather VMware engineer and Hardware vendor to solve an issue, and it takes a long time to solve. Nutanix assure us that they can solve Hypervisor and hardware issues within a single call log.
5. Nutanix offer features like data deduplication on its storage, which are not available on our old SANS storage.
6. We hosted our DC on 3rd party DC (leasing based on square feet), we can decom a lot of old servers (which can fill up the space and increase the rental) when we moved to Nutanix. 3 racks of old servers with SAN storage can be consolidate to one rack (still have a lot of spaces to put Nutanix boxes).
How has it helped my organization?
As opposed to before, the Nutanix platform allows us to pay as we grow instead starting with a large scale. Management seems to like this idea, as it will save us from overspending the budget. We can improve IT utilization and reduce costs by consolidating application infrastructure.
What needs improvement?
We're thinking about hosting SAP HANA on the Nutanix platform, but we are still unsure about the path as SAP still has not certified Nutanix to host SAP HANA yet. Nutanix should make SAP a close partner and certify their product with SAP so that the consumer has a choice to migrate their existing platform to Nutanix platform.
As far as I'm concerned, and we already ran the test on an actual Nutanix box, Nutanix can host the HANA without issue. However, without certification from SAP, it looks like we don’t have a guarantee from SAP itself. That will cause us to question whether we should go with the Nutanix platform.
For how long have I used the solution?
I have been using it for about five months, and we just got approval from our management to expand the cluster and buy additional hardware from Nutanix.
What do I think about the stability of the solution?
So far, the operation has gone smoothly without any big issues, although there was a small bug when we tried the one-click update to upgrade all nodes’ firmware. Some nodes did not finish the update. We are resolving it with Nutanix support, so it's fine. It did not impact system uptime.
What do I think about the scalability of the solution?
I have not encountered any scalability issues at all. We can easily scale this platform as we need.
How are customer service and technical support?
Technical support is 9/10; only one call to local support and then if it hasn’t been resolved, a Nutanix engineer will help to resolve either hardware or hypervisor issues. It gives us really good assurance and we can sleep peacefully at night.
Which solution did I use previously and why did I switch?
Previously, we used three-tier architecture, which has lots of points for failure and a lot of consoles need to be attended. It's so tiring and most of the time, we are firefighting to make sure the operation can continue as business as usual. It required a lot of skills and a large sum of money to maintain and to scale, which were painful for us.
How was the initial setup?
Initial setup was straightforward. It takes only one day or less to build up the cluster and provision the virtual machines.
What's my experience with pricing, setup cost, and licensing?
The pricing is good for us and just what we are looking for. We can cut off the VMware license and maintenance support, and migrate to Acropolis instead.
Which other solutions did I evaluate?
We evaluated SimpliVity and HPE solutions. Both failed us in term of economical cost and did not offer features that Nutanix has.
What other advice do I have?
You have an option to start small instead of going big at first, which will capitalize your budget. You can ask for a loaner unit from Nutanix to play with; to check and verify their performance and match it to your requirements.
Nutanix treats us well. We can say we are happy with the Nutanix offering.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Consultant Manager at a computer software company with 1,001-5,000 employees
Reasonably priced with helpful technical support but needs a more stable operating system
Pros and Cons
- "The pricing is pretty good."
- "The initial setup can be a bit difficult."
What is most valuable?
They have OEM partnerships.
They've got their own developed OS, which is an advantage, if you can save on some licensing, of course.
The solution is a bit cheaper. The pricing is pretty good.
The stability is very good.
The solution can scale well.
Technical support is helpful.
What needs improvement?
The initial setup can be a bit difficult.
Troubleshooting is a problem.
There are a lot of updates even though the solution itself is fairly long-lasting.
There are no licensed technicians; you have to reach out to Nutanix directly.
They need a more stable operating system.
What do I think about the stability of the solution?
The stability is pretty good. It is quite long-lasting, however, they've got a lot of releases and upgrades. You need to perform a lot of upgrades during the support peak, which is something new users should keep in mind.
What do I think about the scalability of the solution?
Scalability is okay. It is really similar to SimpliVity in that it's easy to increase the capacity and all resources.
How are customer service and support?
We've dealt with technical support in the past. They seem helpful. That said, they have got some of the bugs that you need to fix sometimes. In terms of just using it and for normal usage, it's fine after you set it up.
Which solution did I use previously and why did I switch?
I've also worked with SimpliVity.
How was the initial setup?
The initial setup can be difficult. It's not exactly straightforward. If you get anything wrong, you need to completely start over and begin again. It's not easy to troubleshoot problems either.
I'd rate the overall setup process at a two out of five due to the level of difficulty involved.
What's my experience with pricing, setup cost, and licensing?
For the most part, the pricing is fairly reasonable. It's not overly expensive.
What other advice do I have?
My advice to other users is that you need to think about what you are going to use and why. If you are just using the normal virtual machines, you could consider other brands. However, if you want to use some special instances with the duplication or whatever, Nutanix is a good option.
I would rate the solution at a six out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Presales Consultant at a tech services company with 1,001-5,000 employees
Fast technical support, stable, but scalability could improve
Pros and Cons
- "Nutanix Acropolis AOS has very good stability."
- "The scalability of the solution had some issues because there were many VMs and the replication ran into some bottlenecks. It was an issue that was known to Nutanix and it was not disclosed to the customer."
What is our primary use case?
We use Nutanix Acropolis AOS for compute virtualization. The main purpose was to replace FlexPod. The important problem we were trying to solve was to replicate between the two data centers. However, we encountered some issues.
For how long have I used the solution?
I have been using Nutanix Acropolis AOS for approximately two years.
What do I think about the stability of the solution?
Nutanix Acropolis AOS has very good stability.
What do I think about the scalability of the solution?
The scalability of the solution had some issues because there were many VMs and the replication ran into some bottlenecks. It was an issue that was known to Nutanix and it was not disclosed to the customer.
How are customer service and support?
The support is very good, responsive, and helpful. Even with the issue we had, where they did not disclose beforehand, they were very quick and helpful with fixing it.
Which solution did I use previously and why did I switch?
I have used HPE SimpliVity previously and Nutanix Acropolis AOS is better.
What about the implementation team?
We had a service provider do the implementation of the solution for us. They were able to do it quickly.
The amount of people needed for the deployment and maintenance depends on the size of the implementation. We had 30 or 40 hardware systems and they're servicing them with a team of six people.
What's my experience with pricing, setup cost, and licensing?
Nutanix Acropolis AOS is affordable, it has good value. The final price depends a lot on the hardware used, it's an appliance in the end. Whether you use HPE as the hardware vendor or Supermicro as the hardware vendor, it really depends on what hardware is used which is the main cost.
What other advice do I have?
I rate Nutanix Acropolis AOS a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Associate Engineer at Secure Meters Limited
Reduces space and power consumption
Pros and Cons
- "I definitely find the reduced power consumption very valuable. Another aspect I really like, when one compares Citrix to VMware, is the interface where you talk directly to your VM from the present software."
- "As of now, Acropolis and VMware cannot talk to each other. Until we have some kind of interface, it would be much better for Nutanix if they built an interface that can talk. Otherwise, if I have a VMware stack and I already have a Nutanix stack, I can create containers, I create clusters on VMware, I create clusters on Nutanix."
What is our primary use case?
We use Nutanix Acropolis AOS for the high availability that we get with it. The platform's extremely stable and other nice things that we like about it is that if we have to move the server or anything, it's not a lot to move and power consumption is a big thing for us as well.
My primary use case of this solution is that it helped me solve all of my use cases. I can create an integrative private cloud in a data center, create a hybrid cloud, public cloud, and near-site data recording. For example, there are lots of sites that do not have the data there so I can create data because Nutanix also has got it stored on the nodes. It takes care of storage on the nodes. I can build storage on the nodes, compute them, give the clients who already have a small data center within themselves but they do not have it externally. By using storage on the nodes in Nutanix I can give them the external.
How has it helped my organization?
We primarily use Nutanix as our base environment where we host all our database servers. We also host our active directory on it, our mail servers, and all of our bare-metal systems combined into one unit. Then we use Inuvika for the VDI environment on top of Nutanix.
One of the benefits this solution has had for my organization is space consumption. Space consumption was reduced by approximately 40% because if I had gone with another kind of traditional, or open-world solution, then I would have not saved my floor space. Another way it has benefited my organization is because of the energy consumption.
What is most valuable?
I definitely find the reduced power consumption very valuable. Another aspect I really like, when one compares Citrix to VMware, is the interface where you talk directly to your VM from the present software.
On-demand scaling is the most valuable feature, I can keep on scaling on-demand.
With Nutanix, if I do three or four nodes if I look at the traditional environment I have to really figure out the wave concept. Connect wave one, wave two, wave six, wave five. In Nutanix I don't have any of these issues. Lastly, deduplication. Deduplication and erasure coding
What needs improvement?
As of now, Acropolis and VMware cannot talk to each other. Until we have some kind of interface, it would be much better for Nutanix if they built an interface that can talk. Otherwise, if I have a VMware stack and I already have a Nutanix stack, I can create containers, I create clusters on VMware, I create clusters on Nutanix. All of these clusters cannot talk to each other. Then it has to be then subverted as parallel execution.
I would suggest that this could perhaps be switched. That is so far the only change I would like. I would like it if they could fix the instance where you double click on a VM and it opens the VM instead of the setup.
For how long have I used the solution?
We've only been using Nutanix Acropolis for a short time now so we haven't gone into full production with the product yet.
What do I think about the scalability of the solution?
This product is very scalable. We currently have 60 users. One of the things I like about it is that you can add extra nodes without any problem. Something we are currently looking at for the future is to put a smaller cluster on each side, where we can then, overnight, replicate the data from the site to the primary cluster. That's one of the other reasons why we looked at Nutanix instead of VMware and Citrix.
How are customer service and technical support?
We had only one query so far, and the support team was excellent. They came back to us immediately and their service was excellent.
Which solution did I use previously and why did I switch?
We've only been using Nutanix Acropolis for a short time now so we haven't gone into full production with the product yet.
How was the initial setup?
The entire setup took us half a day. We used a consultant for the deployment. The service I received from them is unbelievable.
What about the implementation team?
One of the major problems with IT in South Africa is that licensing fees are 14 times more expensive than anywhere in the world.
What's my experience with pricing, setup cost, and licensing?
I would rate this solution an eight out of ten. If they develop the interoperability then it would make it a ten.
Which other solutions did I evaluate?
We looked at other options like VMware and Citrix, but Nutanix was the only solution that offered us scalability and the option to add extra notes without any problems.
What other advice do I have?
I would rate it a nine out of ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Sales Account Manager at BMB
Helpful support, reliable, and high availability
Pros and Cons
- "Nutanix Acropolis AOS is stable. We didn't receive any concerns regarding any problems, The customers have no concerns about the reliability."
- "We have a team that does the implementation of the solution for our customers, it is better to have professionals handle the process."
What is our primary use case?
I have been using Nutanix Acropolis AOS for approximately three years. However, I believe Nutanix Acropolis AOS is used in combination with Oracle solutions.
For how long have I used the solution?
I have used Nutanix Acropolis AOS for approximately four years.
What do I think about the stability of the solution?
Nutanix Acropolis AOS is stable. We didn't receive any concerns regarding any problems, The customers have no concerns about the reliability.
What do I think about the scalability of the solution?
The solution is scalable, we can scale it up when needed.
How are customer service and support?
The technical support from Nutanix Acropolis AOS is very good.
How was the initial setup?
The initial setup of Nutanix Acropolis AOS is simple.
What about the implementation team?
We have a team that does the implementation of the solution for our customers, it is better to have professionals handle the process.
What was our ROI?
The return on investment of Nutanix Acropolis AOS is better than other solutions. Other solutions have higher overall costs, such as support or renewals.
What's my experience with pricing, setup cost, and licensing?
Our customers are on three years license to use Nutanix Acropolis AOS. The price of the solution includes all features and support.
What other advice do I have?
I rate Nutanix Acropolis AOS a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Information Technology Security Specialist at a energy/utilities company with 10,001+ employees
Stable operating system with a straightforward setup
Pros and Cons
- "This operating system offers stability. Setup is straightforward."
- "The scalability of Nutanix Acropolis AOS needs improvement."
What is our primary use case?
We use Nutanix Acropolis AOS for delivering applications, e.g. our billing system.
What needs improvement?
The challenge we are facing with Nutanix Acropolis AOS is its scalability.
For how long have I used the solution?
We've been using Nutanix Acropolis AOS for more than a year.
What do I think about the stability of the solution?
I find this solution stable.
What do I think about the scalability of the solution?
The scalability of Nutanix Acropolis AOS could be better.
How was the initial setup?
The initial setup for this solution was straightforward.
What about the implementation team?
We implemented Nutanix Acropolis AOS with the help of a consultant or integrator.
Which other solutions did I evaluate?
We evaluated HPE Hyper Converged and VMware.
What other advice do I have?
I'm satisfied with Nutanix Acropolis AOS.
The implementation of this solution, particularly migrating our all workers to it, took one week.
We have 50,000 users of this solution in our company. We don't have plans of increasing usage for it.
We have 25 engineers who are responsible for the deployment and maintenance of Nutanix Acropolis AOS.
I have never contacted their technical support team.
We are satisfied with this solution.
I'm recommending Nutanix Acropolis AOS to people who want to pay for and use it because from my experience, everything's okay with this solution.
We might be paying for the license fee monthly, but I'm not sure.
I'm rating Nutanix Acropolis AOS an eight over ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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We have been using Nutanix as our Datacenter solution for 2 years. It is an outstanding remarkable product.