We use Nutanix Cloud Infrastructure for SQL Server, VDI, general workload, and remote sites.
Sr. Systems Administrator II at a consultancy with 10,001+ employees
Provides the flexibility to move VMs easily, but the LTS version needs to be more reliable
Pros and Cons
- "Nutanix Cloud Infrastructure's most valuable feature is the flexibility to move the VMs easily, keeping everything together."
- "Nutanix Cloud Infrastructure's LTS version needs to be more reliable."
What is our primary use case?
How has it helped my organization?
Nutanix Cloud Infrastructure allowed us to run our BDI a lot more efficiently, and the SQL servers worked up pretty well.
Nutanix Cloud Infrastructure is running all of my business-critical workloads. In my area of the world, we'd have our test dev running on there as well, but we have our core applications that are critical to our operations 24/7 that are running on the solution
What is most valuable?
Nutanix Cloud Infrastructure's most valuable feature is the flexibility to move the VMs easily, keeping everything together. They really help with the administration side of things. Rather than having a bunch of admins, only a few admins really need to work on it.
What needs improvement?
Nutanix Cloud Infrastructure's LTS version needs to be more reliable. I've run into too many issues where I've found the bug, and it caused a lot of grief. Nutanix Cloud Infrastructure should do more testing on its LTS version and get that straightened out.
Performance-wise, there is an upper limit on the number of nodes that Prism Element and Prism Central can handle. My two Prism Centrals are scaled for huge workloads, but I struggled with them for a better part of five or six months, where they were timing out on my admins and throwing random errors. The same thing was happening with Prism Element in our larger clusters.
Buyer's Guide
Nutanix Cloud Infrastructure (NCI)
November 2024
Learn what your peers think about Nutanix Cloud Infrastructure (NCI). Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
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For how long have I used the solution?
I have been using Nutanix Cloud Infrastructure (NCI) for about ten years.
How are customer service and support?
In the beginning, Nutanix support was top-of-the-line. When I had a problem, I would call them and get a knowledgeable engineer. As of late, it's been a bit of a challenge. I understand that Nutanix is going through some onboarding issues, and it takes a long time to get support people onboard and then get them trained in different situations they will encounter. I think Nutanix does not have enough support staff to care for all its customers.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We still have some VMware floating around, but it's considerably smaller. I used VMware when it was just VMware hosts, and I could throw that on top of Windows and have VMs.
We switched from VMware to NCI because we wanted to get rid of the three-tier solution. On top of that, our hardware was aging, and we didn't want to increase it. So we just started shrinking it down, and now the old hardware is going to end. We only have around 16 to 17 nodes of VMware left, but everything else is Nutanix.
What about the implementation team?
I was not initially involved in the initial setup or deployment of Nutanix Cloud Infrastructure. It was handled by some admins overseas. However, after those initial VDI clusters, I got more involved with Nutanix and I did the conversions from VMware to Nutanix.
What's my experience with pricing, setup cost, and licensing?
Nutanix Cloud Infrastructure's core licensing needs to have an upper limit since processors are coming out with incredible numbers of cores on them.
Which other solutions did I evaluate?
I wasn't involved with the original comparison for VDI, but I do recall that solutions like VMware and vSAN were reviewed.
What other advice do I have?
We struggle with software licensing. Everybody's charging by the core. The larger nodes I put in, the more dense I can go, but my licensing costs are still going out.
I really like the whole LCM process in Nutanix Cloud Infrastructure. The whole one-click isn't true. If I go into LCM, do an inventory, and then say patch everything, it will ultimately fail. However, it still works out all right, and we can patch the firmware, drivers, AOS, and all the nodes and do a rolling patch.
When considering NCI, the big thing is considering your entire infrastructure because you go from different vendors and different hardware to handling storage and computing. I think what Nutanix and NCI offer is far better than VMware and Red Hat.
We haven't used much on the security side with Nutanix Cloud Infrastructure. NCI being pre-hardened helps me a lot because that keeps the security team off my back. We do the encryption but don't use the micro-segmentation because that falls to our security team and their firewalls
I have run into problems with Nutanix Cloud Infrastructure, where I have an overabundance of one aspect of the infrastructure and then come up slightly short on another aspect. For example, somebody throws out a server and needs 20 terabytes of space. I buy nodes to fulfill that, but now I'm sitting there with a whole bunch of extra computing. I've tried using just the storage blocks, and I'll never do it again because it's just a waste of licensing.
Overall, I rate Nutanix Cloud Infrastructure (NCI) a six out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Administrator at Neuberger Gebäudeautomation GmbH
Easy to manage in an integrated environment using a single pane of glass
Pros and Cons
- "The most valuable feature is the integration of all parts in Prism Element, the browser-based management tool."
- "I would enjoy an advanced mode where experienced users can leverage their knowledge to do advanced things currently only allowed using the command line tools on the CVM."
What is our primary use case?
We replaced our three-tier-solution with Nutanix and kept our VMware ESXi licenses. These will be gone with the new cluster.
We use it for general virtualization, host our Windows fileserver virtually, and do VirtualDesktops with Citrix there.
We have two nodes equipped with one nVidia M10-GPU each to get 3D-acceleration to boost the CAE-Terminal servers. This means that VMs like AD-Domain controllers, Exchange-Servers, SQL-Servers, and various Application Servers are running side-by-side with our SAP-Systems leveraging the SAP ASE Database (no HANA, yet) virtually on vSphere 6.
How has it helped my organization?
We were content with the previous solution, which was NetApp Storage and Dell Blade-Servers for compute. We did not miss a thing besides the performance. Now, after three years in production, we would not go back to that solution.
Nutanix gives us fewer headaches with managing and other administrative operations. Having a single-vendor-solution is much more straightforward. We don't have to deal with VMware because it simply is not necessary, besides setting up new GPU-machines.
Creation of VMs can be done with Prism Element, the web management for each Nutanix Cluster. Nutanix also covers any problems we have with the ESXi software.
The integration with their own AHV hypervisor is awesome. Talk about invisible infrastructure.
What is most valuable?
The most valuable feature is the integration of all parts in Prism Element, the browser-based management tool. It gives you detailed information about the environment, helps you drill down on alerts, and keeps the solution up to date with LCM (Life Cycle Manager).
When using Nutanix AHV as a hypervisor, it is the management tool for that too. When you chose another hypervisor it just does basic tasks like VM creation, reconfiguration, and start/stop. It is just enough to keep everything in this "single-pane-of-glass" tool.
Going AHV is just easier. No additional management for VMs. Everything you need is done with Nutanix Prism Element or through an SSH connection.
We are beginning to leverage Powershell and their REST API to do things which integrates more tightly with our own process.
What needs improvement?
I would enjoy an advanced mode where experienced users can leverage their knowledge to do advanced things currently only allowed using the command line tools on the CVM.
While using the Shell is okay for such advanced things like take a disk image as a ground for a Calm blueprint it would be easier to get it done via GUI. Even more so if you just follow the directions of a colleague.
Currently, that kind of task is limited to the shell.
For how long have I used the solution?
We have been using Nutanix Acropolis AOS for over five years and are in the process of switching to a new cluster.
What do I think about the stability of the solution?
Unless you opt for the short-term support path (STS), stability is a given with LTS versions. You get not every feature available, immediately, but that is no concern for stable systems.
You cannot download older versions with known critical bugs. The Life Cycle Manager (LCM) supports you with checks to hint at known compatibility issues. I noticed the hint to update Nutanix Files in order to support the AOS upgrade I was planning. Directly in Prism Elements!
That is simply amazing. Of course, one would visit the "upgrade paths" and "software interoperability" pages in the support section of https://my.nutanix.com .
What do I think about the scalability of the solution?
Scalability is the true nature of HCI solutions like Nutanix AOS. Just add a node. Done.
How are customer service and support?
Nutanix support is the most amazing. Sure, you pay big bucks for that but it is worth every dime. Fast pick-up times even for lower rated tickets, great knowledge of the support team. If your question is not support related they connect you with a sales engineer to talk about it.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used NetApp Storage in conjunction with Dell Blade-Servers for compute and we switched from vmWare to Nutanix AHV as a hypervisor.
How was the initial setup?
My advice is to get your first cluster up and running with a partner experienced to do so. We got lucky with our Nutanix partner company but ask for their level of experience. Don't get me wrong: it is not hard to set up but you should have support from experienced consultants who are familiar if something goes south.
If anything goes south, call in to Nutanix support. Your partner can help with that
What about the implementation team?
We implemented with a nutanix partner where we did the PoC with. The setup is quite straight-forward and done in a matter of 3-5 hours.
Their knowledge was really helpful to guide through some of the questions that came up.
What's my experience with pricing, setup cost, and licensing?
The pricing of Nutanix is not cheap but there are options available. Don't cut short on support contracts, as the (pricey) ultimate support offering is worth every buck.
You have to realize that Nutanix AOS is the basic platform for your environment. If you need to cut costs then use Nutanix AHV as a hypervisor free of charge. Most applications are running with that. If it runs on ESXi then it most likely runs on AHV, but check with your other application vendors.
Which other solutions did I evaluate?
We explored the options by re-iterating our previous solution and came short of delivering support for additional demands like VDI. Re-Iterating also meant up-staging storage because of the ONTAP-OS upgrade. So, a change was due, either way.
What other advice do I have?
It is difficult for me to point to areas that need improvement. AOS is constantly on the move to new heights. It is considered even on a feature level with vSAN, while far ahead of that in regards to performance and resilience.
See Nutanix Principal Architect Josh Odgers CloudXC | By Josh Odgers – VMware Certified Design Expert (VCDX) #90 for a detailed explanation on that topic.
Again - can't say this enough - talk to Nutanix support if you have trouble determining the exact order in which product to update/upgrade. A call beforehand spares you a headache. Literally.
But, again, the support area is massive. Onboard with your block/node serial there and you are welcomed with an extra onboarding page on what is what. Best I have ever seen!
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Nutanix Cloud Infrastructure (NCI)
November 2024
Learn what your peers think about Nutanix Cloud Infrastructure (NCI). Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
817,354 professionals have used our research since 2012.
Co-Founder and Chief Executive Officer at VertitechIT
Expands as per our needs, works without any issues, and has a good price
Pros and Cons
- "It is less expensive than VMware products. It is also a little bit more flexible, but it really comes down to price for us."
- "The software-defined networking should be improved. It is quite substandard as compared to the VMware variant. The software-defined networking is quite limited, and we usually use other products to do that. We're aware that Nutanix is working on that and will be coming out with better solutions, and we can't wait because to do a fully software-defined architecture, the abstraction layer needs not only software-defined storage, which you have, but also the software-defined networking piece."
What is our primary use case?
We have a very large deployment of our own, and we also sell a fair amount of it to our clients.
We deliver VDI systems over this and other similar technologies. We only work with hospitals. This is all in healthcare. We've essentially created private CloudOp architecture that we sell to hospitals for specialized VDI environments, and this is the product that we use.
In terms of the version, we have very significant installations of it for our clients. It is part of a product and service for which we work with our clients. I would assume we have the latest versions.
What is most valuable?
It is less expensive than VMware products. It is also a little bit more flexible, but it really comes down to price for us.
What needs improvement?
The software-defined networking should be improved. It is quite substandard as compared to the VMware variant. The software-defined networking is quite limited, and we usually use other products to do that. We're aware that Nutanix is working on that and will be coming out with better solutions, and we can't wait because to do a fully software-defined architecture, the abstraction layer needs not only software-defined storage, which you have, but also the software-defined networking piece.
For how long have I used the solution?
We have been using this solution for about four or five years.
What do I think about the stability of the solution?
It is quite stable. We had no problems with it.
What do I think about the scalability of the solution?
So far, it hasn't been a problem for us. It is able to do all the expansions that we've needed.
How are customer service and support?
It is adequate. It is no better or worse than VMware's support.
How was the initial setup?
It was straightforward.
What about the implementation team?
We started with a combination of consultants and Nutanix's professional services group, but now, we're supporting it all internally.
What's my experience with pricing, setup cost, and licensing?
It is less expensive than the VMware alternative.
What other advice do I have?
You need to understand abstraction and virtualization properly to be able to deploy it properly. You should look at it as a real alternative to VMware.
I would rate it as an eight out of 10. It is less expensive than the VMware alternative. I wouldn't say it is better than the VMware alternative. If you consider VMware's software-defined networking piece, VMware has an advantage, but its cost is significantly less. For that reason, I would give it a high rating.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Stable and scalable solution for an HCI platform
Pros and Cons
- "One of the most valuable features is how well this solution performs. It's stable, aside from some patch issues, but it's great from a virtualization and scalability perspective."
- "The patch updates of Nutanix Acropolis could be improved. I'm work on the corporate side, but I get feedback from our IT team that patch updates and other updates are taking a significantly longer time. This definitely needs to be resolved. We are in discussion with Nutanix regarding certain configuration issues we are having, so maybe something can be changed to ease these patch updates."
What is our primary use case?
Our primary use case is for moving to HCI architecture. We have plenty of applications which are mainly homegrown in a LAMP environment. We were looking into restructuring our DC and DR environment and moving from the Spark architecture to an Intel-based platform. We started with a sort of POC for some of those applications in the LAMP environment and moved them to HCI architecture, where they have been running for almost two years now. Now we want to move the rest of the applications into similar architecture so it can be auto-scaled. Since we are from a UPT industry, there are certain state-based and country-based regulations that limit our ability to move our data to the cloud. This is why we want an on-premises solution like Nutanix. Right now, Nutanix handles our virtualization and we use Dell for our servers.
How has it helped my organization?
This solution has helped my company move to HCI architecture.
What is most valuable?
One of the most valuable features is how well this solution performs. It's stable, aside from some patch issues, but it's great from a virtualization and scalability perspective.
What needs improvement?
The patch updates of Nutanix Acropolis could be improved. I'm work on the corporate side, but I get feedback from our IT team that patch updates and other updates are taking a significantly longer time. This definitely needs to be resolved. We are in discussion with Nutanix regarding certain configuration issues we are having, so maybe something can be changed to ease these patch updates.
For how long have I used the solution?
We have been using Nutanix Acropolis for almost one and a half years.
What do I think about the stability of the solution?
This solution is stable, which is one of the reasons why we are looking to move our entire set of applications into this architecture. There are a couple of issues in terms of patch updates, but overall, the performance is good. Our IT deployment and infrastructure management team is comprised of five or six people, one manager and mostly engineers.
What do I think about the scalability of the solution?
Since this solution is an HCI platform, it automatically scales. The only problem we are running into is that there is a significant amount of software licensing involved. There are approximately 500 to 1,000 people using this solution because one of our key CRM applications is running on it.
How are customer service and support?
Technical support is quite good. They are proactive and take initiative when it comes to resolving issues. In India, things like these are handled through local channel partners, so I believe that Nutanix support works hand-in-hand with the local channel partner to resolve our day-to-day issues.
How was the initial setup?
Installation is pretty straightforward. It was initially done by the vendor, but now we are adding more code and our in-house team handles those installations.
What about the implementation team?
We initially implemented through a vendor team.
What's my experience with pricing, setup cost, and licensing?
Our Nutanix license is for five years. There is a support arrangement there, but that aspect is more or less taken care of during the initial installation.
With HCI architecture, whenever we do any kind of auto scaling or scaling of servers and resources, there is a significant amount of software licensing involved. This is getting a bit problematic for us, so we are looking into some sort of private cloud appliance of Oracle PCA architecture. A lot of applications that we have—ERP as well as custom developed software—have Oracle as the back end. This means that, for HCI, the number of server codes we are using increases each time we add new applications. Oracle licenses are based on code, so the scaling we do significantly impacts our overall TCO.
What other advice do I have?
I rate this solution an eight out of ten. I recommend this solution to others, however, if you have Oracle Database or Oracle licensing in general, then you need to think about how many licenses will be required—based on that, your overall TCO may increase significantly. Otherwise, in terms of virtualization, scaling, etc., everything is fine.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Manager at Cyfuture India Pvt Ltd
Easy to use and reduces downtime but needs better resource management
Pros and Cons
- "The solution is easy to use and the pricing is affordable."
- "We'd like to have more resource management."
What is our primary use case?
We use backup and restore as a service via this product.
How has it helped my organization?
The solution has helped us protect against attacks. If someone is going to attack the network, it will come on the network site as an agent. We will get notifications of certain behaviors and we can easily check and block effectively.
What is most valuable?
We like the pay-as-you-go model.
The solution has many valuable features. There's 24/7 support and a dedicated account manager.
The solution is easy to use and the pricing is affordable.
It provides a single platform from which to manage the databases. Applications of any category can be run on Nutanix.
It's reduced downtime for our customers. We can monitor all of the servers from one place and get notifications and alerts to help with workflow.
The product has helped us prevent and block attacks effectively.
Applications are consolidated thanks to Nutanix. It's nice to have consolidation. We were able to eliminate some of our client's legacy infrastructure.
We're able to use VMware and Nutanix infrastructure in parallel with ease.
We have been able to migrate services to Nutanix easily. It's helped clients save money. Clients who have not been satisfied with the costs and high expenses have been pleased with the cost savings by moving to our Nutanix cloud.
It is important for our customers that Nutanix Cloud offers a variety of cloud operating models across on-premises, Edge, as well as multiple hosted managed and public clouds. It provides good security. We can effectively prevent attacks. There's less chance of hacks or threats.
What needs improvement?
The support could be improved.
Some customers who use Oracle on-premises would like something similar. They don't want to migrate their dedicated server, which is on-premises. They would like it tied to Nutanix on their premises, however, right now, we can only offer a migration for them from their on-premises Oracle model to our Nutanix cloud. For security reasons, they aren't allowed to do this. They can't move to the cloud.
We'd like to have more resource management.
For how long have I used the solution?
I've been using the solution for more than ten years.
What do I think about the stability of the solution?
I've never had any issues with stability.
What do I think about the scalability of the solution?
We can scale the solution without issue. There are no limitations.
How are customer service and support?
Support is very good. It's a very strong service.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is not complex. It is straightforward. How long it takes to deploy depends on the requirements. We can deliver 100 servers or VMs within half an hour. Generally, implementation takes about 24 hours. The client can go with a physical model or a fixed cost. Cloud services usually take 24 hours to deploy.
You only need one or two people to deploy the solution.
There isn't really any maintenance necessary.
What's my experience with pricing, setup cost, and licensing?
The pricing is not expensive. We've had clients that have paid 50 lakh rupees to AWS and now that they have migrated to us, they are only paying 10 lakh rupees.
We have seen many clients looking for an AWS data center as there are a lot of issues related to billing and latency. We can provide very similar solutions to what Azure and AWS provide at less cost.
There are fixed costs or pay-as-you-go models.
What other advice do I have?
We are Nutanix partners.
I'd rate the solution six out of ten. I'd recommend others to check certifications before purchasing the product.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
System Administrator at Holon Institute of Technology
Useful storage, beneficial administration tools, and overall simple
Pros and Cons
- "The most valuable features of Nutanix Acropolis AOS are storage and hyper-converged. The solution is easy to use and the administration is very good."
- "In the next release of this solution, they could improve by being more competitive with VMware. I would like all third-party solutions to work well with Nutanix Acropolis AOS."
What is our primary use case?
We use Nutanix Acropolis AOS for hyper-converged purposes. We install servers on this Nutanix Acropolis AOS.
What is most valuable?
The most valuable features of Nutanix Acropolis AOS are storage and hyper-converged. The solution is easy to use and the administration is very good.
What needs improvement?
In the next release of this solution, they could improve by being more competitive with VMware. I would like all third-party solutions to work well with Nutanix Acropolis AOS.
For how long have I used the solution?
I have been using Nutanix Acropolis AOS for approximately one and a half years.
What do I think about the stability of the solution?
Nutanix Acropolis AOS is a reliable solution, it has not ever failed us.
What do I think about the scalability of the solution?
Nutanix Acropolis AOS is a scalable solution.
We have 5,000 people using the solution in the university where it is installed. They connect to the website which is connected to the Nutanix Acropolis AOS servers.
How are customer service and support?
The technical support agents are very professional.
Which solution did I use previously and why did I switch?
We were using VMware previously. However, we moved all of our guests to Nutanix Acropolis AOS
How was the initial setup?
Nutanix Acropolis AOS initial installation was simple.
What about the implementation team?
The company that installed Nutanix Acropolis AOS for us did it in a few hours, which included the storage and all of the HCI. Our experience with the installation was excellent.
What other advice do I have?
I would advise others this solution is simple to use, it is good.
I rate Nutanix Acropolis AOS a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Manager at Q4 Fuel
Serious reliability and stability across the entire system makes for ROI
Pros and Cons
- "One major thing that comes up again and again is stability. Our downtime is literally based on hardware upgrades that need to be done. Acropolis is very, very user friendly. You don't have to physically have a super IT guy to manage the system. You can actually give it to a younger guy to manage and there won't be problems. And if he makes a mistake, it's very, very easy to fall back and sort out the mistake."
- "In terms of what I would like to see improved, I would say the life cycle management. I don't know if it is because they changed to an LCM from the previous way of upgrading the hardware or software but sometimes it feels that it needs a wizard that says, "Check this, check this," telling you your options. The only thing that's a bit frustrating for me is the life cycle management interface. That's the only thing on the entire system that frustrates me."
What is our primary use case?
One of the components that we like about using Nutanix Acropolis AOS is its ability to interact with hardware. You don't have to go into different systems, all your locked files and everything for the hardware is directly available.
Our use cases are for data storage. We use the total Nutanix system in connection with Inuvika. We are busy phasing out all our work stations, where we basically go back to the principle of old bank terminals. When you boot up, you're going into the Inuvika environment, which runs five physical servers on the Nutanix. The accessibility of the performance and upgradeability of the system increase about five-fold where you don't have to upgrade workstation performance, you only add an additional Nutanix server node if you want to increase your performance on your users' workstations. An important feature for me that comes with a hypervisor, as well as the AOS in combination with everything, is the backup redundancy, as well as the encryption component on the server that we use quite extensively. Since we've installed Nutanix our downtime was about 40 minutes to an hour, and that was just to do a memory upgrade on the system.
How has it helped my organization?
In terms of how Nutanix Acropolis AOS has improved our organization, for starters, the one major thing that comes up again and again is stability. Our downtime is literally based on hardware upgrades that need to be done. Acropolis is very, very user friendly.
You don't have to physically have a super IT guy to manage the system. You can actually give it to a younger guy to manage and there won't be problems. And if he makes a mistake, it's very, very easy to fall back and sort out the mistake.
What is most valuable?
The features that I have found most valuable depend on the scenario. The nice thing with the Acropolis design is that in a specific situation where you've got either the problem or you need to adapt quickly in connection with the setup in the environment, they really work through everything.
The total solution is valuable, you can't split it up. The nice thing with the AOS, as well as basically the entire Nutanix system is that you are not time bound to increase your entire node or service setup. You can add additional nodes as time goes past. It's not like VMware, for example, where it looks like you've got a time period where you have to finish your entire setup, otherwise the upgrades and the newer hardware and that kind of stuff become a problem. Nutanix is very, very backwards compatible, as well as forwards compatible.
What needs improvement?
In terms of what I would like to see improved, I would say the life cycle management. I don't know if it is because they changed to an LCM from the previous way of upgrading the hardware or software but sometimes it feels that it needs a wizard that says, "Check this, check this," telling you your options. The only thing that's a bit frustrating for me is the life cycle management interface. That's the only thing on the entire system that frustrates me. I'm very, very happy with the other stuff.
For how long have I used the solution?
We've been using Nutanix Acropolis AOS for roughly four years now.
We are currently using the full setup of the system and it's very stable.
We are using the latest version. We update our system on the LTX every time a long sported version comes out and it's very stable.
We are running on-premise. We're running roughly 40 servers on it, which is a combination from Linux, our PBX system, Windows Operating Systems and additional data software that we've built on our own distro's on the system itself.
What do I think about the stability of the solution?
Nutanix Acropolis AOS is very stable.
Since we started it up, the only time that we had any problems on it or downtime, if I can put it that way, was literally to upgrade the memory. That's it.
In the last three years since it's been running, it was peace of mind. We didn't have any problems and even with Nutanix overseas, we had a faulty memory module and the system worked perfectly, and they sent us a new memory module. We sent the old memory module back and that process with Nutanix support was magnificent, zero frustrations.
What do I think about the scalability of the solution?
It is very scalable. We see the scalability in two places. Point number one for scalability, if we need additional hardware by installing an additional node, it's not painful at all. You just put in the node, you tell your Acropolis to find it, integrate it with the system, and everything operates seamlessly. It automatically balances all your virtual machines between all your nodes that you've got at that stage.
Additionally, I used it in our environment a lot as an additional backup for our remote sites. Where we basically have two Nutanix nodes on each remote site and because data in South Africa is very expensive we don't have a lot of bandwidth between our sites. So during the evenings, I replicate everything to our primary server setup that we've got and it works perfectly, no problems.
We have 6,000 units or servers. We are running currently from high performance users right through to just Word and Excel people. We are in the area of 250 users that are running on the system.
Nutanix is at the core of our business. So if the Nutanix falls over, our entire company will go offline.
At this stage it is not necessary to increase usage, but they're talking about opening additional branches, then we will be looking at another two or three nodes within the next two years.
How are customer service and support?
Technical support is excellent.
I'm thinking about the two situations that we had. One was the memory problem that we had, and this guy from America explained in detail everything that he did. How the testing principles worked, how the process operated and he put us in connection with all the correct people. The entire process in that case was extremely streamlined and extremely user friendly. Then our second scenario that we had was in connection with upgrade faults that I made, and they explained what happened and how to fix the problem. So yeah, they are excellent.
How was the initial setup?
The initial setup is straightforward.
In South Africa, we've got this saying for the test principle, keep it straight and simple. That is the principle that I followed with it.
Our deployment took us longer to get all the cabinets prepared for the servers or for the nodes than it actually took to set up the entire Nutanix system. I think it took us about half an hour to 45 minutes since we started, and we started installing our first VM on the system.
In the setup, there are literally two people responsible.
I am the IT manager and we've got my 2IC, and we're the only two that work with the servers on all six primary sites.
What about the implementation team?
We did it through Pinnacle Micro and the guy helped us extremely well and was extremely knowledgeable about the Nutanix product and the systems around it. They were extremely knowledgeable in the Nutanix environment and with the processes and risks that need to be assessed. It was an excellent experience and not only the fact that they actually came out and talked to us, it wasn't all over the telephone.
What was our ROI?
We were running a stand-alone service originally. So we saved a lot of money on hardware upgrades that we needed to do. We saved a lot of money on energy consumption. As you know, power or electricity in South Africa is getting extremely expensive. We are now running at about 20% of our original power consumption and that also includes cooling the server room, reduction on security (physical security not cyber security). So all those components played a major role in ROI. Except for our hardware upgrades and that kind of stuff, we've saved about 200,000 Rand.
What's my experience with pricing, setup cost, and licensing?
Our license is Rand based. I can't remember because we bought the license with other software as well. We did the licensing and it includes the support and everything over a five year basis.
Which other solutions did I evaluate?
We previously looked at VMware to build our hyperconverged environment. We started looking at costing and lifetime of products and it was quite shocking from my point of view. Because I feel a server must at least have the ability to run for five to seven years and then have scalability. And the thing with VMware is you've got quite a short shelf life on the setup. Meaning, you've got five years and if your system is not fully built, you start from scratch.
VMware versus Nutanix - number one, the cost is much lower with Nutanix. The hardware needed for operating the system is much cheaper and that played a major role in the choice that we made between Nutanix and VMware. The other major thing is the support that we got from the Pinnacle Micro guys. Actually, that's one of the major points why we made the choice for Nutanix. They were very, very intuitive with your company, they knew what we needed, what possibilities to look at, what risks to assess, that kind of stuff.
Before choosing Nutanix I also played with VMware's ESXi open source setup. I also played with Nutanix's open source setup. When we setup Nutanix, it was a lot more intuitive and a lot more user friendly, versus the setup from VMware, which is not bad either. I'm not saying it's a bad product, don't get me wrong. It's just different.
What other advice do I have?
The biggest lesson I learned from using Nutanix Acropolis AOS was that at the stage when we looked at it, Nutanix was still relatively young - so don't underestimate the underdog.
My advice to anyone considering Nutanix Acropolis AOS is that you won't go wrong. It's an easy, maintainable system, it's user friendly. They designed quite an excellent product and with the support and the knowledge from the guys, you're not going to have problems in setting up a system like Nutanix.
On a scale of one to ten, I would put Nutanix Acropolis AOS in the area of eight to nine.
It is so high because for starters, I have not really had problems with Nutanix at all in the greater picture. We've had one or two incidents, which were mostly from our side, except for the memory situation, which was hardware related and not software related. They were always before the schedule on turnaround time for repairs and getting everything sorted out and repaired and up and running. I know a big thing is that local suppliers play a big role in support of hardware and so forth, but we didn't have any problems right through the bank.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Engineer at MUA`
Easy to manage with a centralized dashboard and fast restore capabilities
Pros and Cons
- "The solution is very stable. We haven't had any issues."
- "It does not have good backup feature tools, like having templates or being able to back up every two or three days."
What is our primary use case?
We use the solution in a growing industry where the expansion of servers is critical. The expansion power is pretty accomplished. I can add a node or change hardware easily.
How has it helped my organization?
The web application on the servers has been a game changer. It was expensive before. It used to be a headache. It used to take weeks if we had a crash. Now, we can fix everything and put everything as it was within hours.
What is most valuable?
The management is very easy. You can see everything within a single platform to manage your databases. Everything is there on a single dashboard.
NCI's features helped our organization reduce downtime greatly. We use it effectively for replication as well.
The ability to restore within seconds is great. It takes a few seconds to rewind back to a previous marker and have everything up and running again.
We migrated other services over to Nutanix. For example, we migrated over from Microsoft Hyper-V. This allows us to manage everything from one single platform and to save on licenses. We no longer have to license all of these different types of hardware.
It's easy to launch on demand if you are using a newer OS.
What needs improvement?
The feature that is lacking right now is the backup. It does not have good backup feature tools, like having templates or being able to back up every two or three days.
For how long have I used the solution?
I've been using the solution for almost five years.
What do I think about the stability of the solution?
The solution is very stable. We haven't had any issues.
What do I think about the scalability of the solution?
We have the solution in one central location. Everyone connects to it remotely. the number of end users fluctuates. It could be 200 to 300 users.
It's very easy to scale. It's the main reason we chose it. It's easy to add nodes and resources.
How are customer service and support?
They assign you according to the time you call. If I'm calling after hours, I'll be assigned to someone in another country.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used to use XenServer, Hyper-V, and vSphere among other solutions. We decided to consolidate everything under one console to save on licensing and having to check multiple places. It makes manageability and the ability to extend easier.
How was the initial setup?
I was involved with the deployment. There were five people involved. The deployment itself was pretty straightforward. That said, it did take some time. We gradually moved the servers. We kept both operating to make sure everything was running, then moved off the older servers slowly.
In the case of hardware failures, we'd inform the supplier. Otherwise, the software is upgraded every six months. There is very little maintenance required beyond that.
What about the implementation team?
We did use a reseller to assist us with the initial setup. Our experience with them was very positive.
What was our ROI?
We can easily provision servers and add nodes on the fly without shutting down. There are no limitations either, beyond having the proper licensing. It's the easy extension of resources where we see the ROI.
What's my experience with pricing, setup cost, and licensing?
They were pretty aggressive coming into the market and the solution started as a cheap option, however, the price is now going up as they mature.
Which other solutions did I evaluate?
We looked into Simplivity. The main difference was the cost between the two options.
What other advice do I have?
I'd rate the solution nine out of ten overall.
I'd advise people to try it out. However, ensure that you lock in your price over the next three to five years so that incremental changes do not affect your contract.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: November 2024
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