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Raouf Mahfoud Silhadi - PeerSpot reviewer
Spécialiste VMware at a computer software company with 51-200 employees
Real User
Top 5
May 22, 2025
Managing diverse environments has been streamlined with robust disaster recovery features and automation capabilities
Pros and Cons
  • "I find that the support from Nutanix is very good, as I have worked with them many times."
  • "Nutanix Cloud Manager (NCM) could continue to improve its network with micro-segmentation, as their current solution for East-West traffic is not as mature as VMware's NSX, and they need to develop this area to better support the infrastructure."

What is our primary use case?

Our use cases for the Nutanix Cloud Manager (NCM) include managing multiple sites and multiple customers under this site, as I delivered to multiple customers in Canada. 

The type of customers I see with Nutanix Cloud Manager (NCM) are primarily middle industries for technologies or manufacturers, as it is currently not for government customers.

What is most valuable?

The most valuable features I have found with Nutanix Cloud Manager (NCM) are related to Disaster Recovery, specifically the Nutanix Disaster Recovery solution with Prism Central, and Flow micro-segmentation. Flow micro-segmentation is part of the Nutanix Cloud Manager (NCM) networking capabilities, and most scenarios are related to standard clusters with Disaster Recovery, including environments with both Nutanix AHV and VMware.

The importance of faster outcomes for their environment is significant; for example, when I delivered the Disaster Recovery solution, we included automation for auto-configuration of VMs and resizing of VMs, which replaced many tasks that were previously done manually. The implementation of automation solutions helps free up time for their IT team, allowing them to manage more of the application part rather than the infrastructure, especially for stability and automation tasks from Nutanix.

What needs improvement?

Nutanix Cloud Manager (NCM) could continue to improve its network with micro-segmentation, as their current solution for East-West traffic is not as mature as VMware's NSX, and they need to develop this area to better support the infrastructure. More integrations with other cloud storage would definitely be helpful, as many customers want to use their existing SAN storage solutions for backups or other functions when migrating to Nutanix.

For how long have I used the solution?

I have experience with Nutanix since 2015.

Buyer's Guide
Nutanix Cloud Manager (NCM)
February 2026
Learn what your peers think about Nutanix Cloud Manager (NCM). Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
883,760 professionals have used our research since 2012.

How are customer service and support?

I find that the support from Nutanix is very good, as I have worked with them many times. For the support aspect, I believe globally they provide good support; they respect their SLAs, respond in a timely manner, and can assist quickly by connecting remotely when needed.

How was the initial setup?

The Nutanix setup, learning curve, and ease of use are essential considering that customers appreciate simplicity and centralized management, which is a significant factor compared to VMware's multiple products and interfaces.

Which other solutions did I evaluate?

I don't have a clear idea about the speed of outcomes from low code automation because after we complete a delivery service, the customer leads the automation part, but I haven't received complaints compared to other products like Ansible or Terraform, and what I have used has been responsive to their requests.

What other advice do I have?

Regarding how I would assess Nutanix Cloud Manager (NCM) for helping my team address current automation needs while planning for future expansion, I often deliver this solution to the final customers who manage their own environments afterward, but I have worked on automation tasks such as automatic resizing of VMs. 

In my experience, Nutanix Cloud Manager (NCM) is a good tool for meeting automation needs; it is the easiest to use for automation, and from Prism Central directly, you can automate many tasks and integrate scripts for your application layer. My company is a partner with Nutanix. For the overall rating of Nutanix Cloud Manager (NCM) as a product, I would give it nine points.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Nadeem Iqbal - PeerSpot reviewer
Senior Engineer at a tech vendor with 10,001+ employees
Real User
Top 5
Aug 9, 2025
Automated deployment accelerates processes and optimizes cloud costs

What is our primary use case?

Nutanix Cloud Manager (NCM) is a unified cloud management platform that provides automation, cost optimization, self-service provisioning, and security across hybrid and multi-cloud environments. Prism Center manages Nutanix infrastructure, monitoring, alerts, and lifecycle, while Nutanix Cloud Manager (NCM) adds advanced capabilities such as cost governance, automation, self-service, and security, as it is built on top of the Prism Center. It simplifies multi-cloud management and reduces cloud costs with optimization tools while enabling self-service and faster provisioning, improving security and compliance, and automating manual IT operations.

Regarding speed, Nutanix Cloud Manager (NCM) automates deployment and includes logging task execution, such as blueprint deployment steps and runbook, which is helpful for debugging performance analysis for application performance and logging during automation. Because we have multiple nodes, we can use automations within two to three minutes. When running the automation script, we can deploy and collect the logs within two to three minutes. Without using automation scripts, it would take more time and effort for collecting requirement data and requirement deployments. Manual management is very difficult, so we develop scripting automation for deployment, collecting logs, and health checks, making it very speedy at two to three minutes.

What is most valuable?

We use automation for logging, collecting logs, and checking monitoring. The automation engine is powerful, similar to Calm, which is for automated application deployment, and I am using it in two and three projects. For expansion, we can use automation such as infrastructure and Terraform. Unified cloud storage is a unified software platform, such as NCM and VMware.

We can explain the platform types: unified SaaS, on-prem, and hybrid cloud management. VMware uses enterprise-grade hybrid management, and for infrastructure automation, Nutanix Cloud Manager (NCM) uses Calm, blueprint, and runbook, while VMware uses infrastructure automation, blueprint, and workflow. For self-service protocol, NCM uses integrated multi-tenancy, but VMware is customizable. For cost governance, NCM uses Beam for multi-cloud cost tracking, but VMware requires vRealize Operations.

To compare Nutanix Cloud Manager (NCM) and other components simply, NCM is a unified platform offering automation, cost governance, and operations through the UI. Compared to vRealize or Terraform, NCM stands out for simplicity and integrated cost analysis with Beam, and more benefits on one-click application with blueprint called Calm. However, tools such as Terraform offer more flexibility for DevOps-heavy use cases, and VMware may fit better in an all-VMware environment.

What needs improvement?

Nutanix Cloud Manager (NCM) is a very scalable deployment performance tool. The best features and key areas for improvement in Nutanix management are the user interface, enhancing onboarding with tool tips and guided steps, blueprint, and version control through Git integration. These are key areas to improve, along with third-party integration and license simplicity. Nutanix Cloud Manager (NCM) is very powerful, but it can be improved in areas such as UI usability, blueprint version, deeper cloud integration, and enhanced reporting by adding more AI-driven automation.

For how long have I used the solution?

Five plus years

What do I think about the stability of the solution?

I rate stability as 8 out of 10 because I have deployed multiple projects, and neither my customers nor my team have complained.

How are customer service and support?

I rate the technical support as 9 out of 10 because I know it very well.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

I am working with VMware and Microsoft Hyper-V.

What's my experience with pricing, setup cost, and licensing?

Nutanix Cloud Manager (NCM) pricing depends on customer requirements and is based on licensing. It is relatively inexpensive, falling in the medium price range.

What other advice do I have?

I recommend Nutanix Cloud Manager (NCM) to others because it is a very good platform for organizations that want to simplify hybrid or multi-cloud operations. It helps improve cost efficiency, which is crucial as customers check for that first. It improves efficiency and automates IT tasks, which benefits customers significantly. It enhances governance and security compliance, all from a single management platform. The customer base ranges from 3,000 to 5,000 users. My overall rating for this solution is 8 out of 10.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Aug 9, 2025
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Buyer's Guide
Nutanix Cloud Manager (NCM)
February 2026
Learn what your peers think about Nutanix Cloud Manager (NCM). Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
883,760 professionals have used our research since 2012.
Manikandan Kolanji - PeerSpot reviewer
Information Technology Team Lead at a tech vendor with 10,001+ employees
Real User
Top 20
Jul 3, 2025
Offers a single pane of glass and saves troubleshooting time
Pros and Cons
  • "Compared to other cloud management solutions such as VMware, Nutanix Cloud Manager (NCM) offers a single pane of glass where a single service can manage everything, thanks to Prism Central and Prism Element metrics."

    What is our primary use case?

    My use case with Nutanix Cloud Manager (NCM) includes cluster management, cluster initiation, VM management, VM capacity, VM deployment, and day-to-day operations, as well as patch lifecycle management of clusters and the AHV.

    What is most valuable?

    Compared to other cloud management solutions such as VMware, Nutanix Cloud Manager (NCM) offers a single pane of glass where a single service can manage everything, thanks to Prism Central and Prism Element metrics. The security level is a significant advantage because Nutanix supports multi-cloud from Prism Central and provides one-click upgrades through LCM. 

    Additionally, we utilize a replication factor to rebuild data during disk or host failures to maintain high availability of production servers and workloads. Using the playbooks in Nutanix Cloud Manager (NCM) significantly helps free up time for other tasks, as we encounter anomalies in our enterprise environment. The playbooks allow us to troubleshoot issues automatically without manual intervention, which in turn saves time.

    What needs improvement?

    As a professional certified in Nutanix for multi-cloud infrastructure, I believe there is room for improvement in Nutanix Cloud Manager (NCM) regarding the data rebuilding process with the replication factor. It currently does not support parallelism, which results in longer rebuild times compared to external storage such as Dell PowerFlex, which has faster data rebuild speeds. My concern is that rebuilding data in Nutanix can take from one to 20 hours based on size, whereas Dell PowerFlex minimizes downtime. Despite achieving usable storage in Nutanix, I would advocate for enhancements in the parallelism of data rebuilding. The data rebuilding process could potentially be simplified, although improvements have been made by removing the RAID concept for a distributed architecture. In enterprise environments, reliance on storage remains high, and increasing the speed of the rebuild process would be beneficial. Those storage aspects can definitely be improved.

    For how long have I used the solution?

    I have been using Nutanix Cloud Manager (NCM) for three to four years.

    What do I think about the stability of the solution?

    I would rate the stability of Nutanix Cloud Manager (NCM) a ten out of ten, as it provides multiple features, including disaster recovery with a one-minute SLA, which is superior compared to other vendors that typically offer 15-minute SLAs. 

    What do I think about the scalability of the solution?

    I would rate the scalability of Nutanix Cloud Manager (NCM) a nine out of ten, primarily because of concerns regarding the data rebuilding process. 

    How are customer service and support?

    I would rate it a ten out of ten for technical support. 

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    It's easy. With a proper plan, we can achieve it.

    What's my experience with pricing, setup cost, and licensing?

    Pricing for Nutanix Cloud Manager (NCM) is based on the applications and workloads we use; it is somewhat high, but it provides a good subscription model compared to VMware's core per product pricing. I prefer Nutanix because it reduces the burdens by not having to manage separate VMs or services for storage and automation, which makes it a favorable option.

    What other advice do I have?

    Currently, I am working on Nutanix Cloud, and in the future, we will be merging with Azure using LCM. In my organization, approximately 30 to 35 people work with Nutanix Cloud Manager (NCM) as part of a team of around 60 that operates 24/7, including SMEs. 

    We are a customer and also a partner. Our clients include very large businesses, particularly big online retailers in the US. I currently work in L2 and L3 level support, focusing on SME-level tasks and collaborating with senior members to leverage my knowledge and learning. 

    I find the future of hybrid management crucial, and Nutanix Cloud Manager (NCM) plays an integral role in maintaining hybrid solutions with its software-defined hyper-converged infrastructure, making it my choice over other clouds. 

    Overall, I would rate the solution an eight out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: My company has a business relationship with this vendor other than being a customer. partner
    Last updated: Jul 3, 2025
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    Bhavin Mehta - PeerSpot reviewer
    Solutions architect at a computer software company with 501-1,000 employees
    Real User
    Top 10
    Oct 23, 2025
    Delivers accurate support and automates multi-location cost management with flexible playbook solutions
    Pros and Cons
    • "In NCM, we get operational automation along with cloud visibility, a part of a single VM, blueprints, playbooks, cost governance, network security planning, and all, which are the most things we are blessed to be a part of NCM."

      What is our primary use case?

      My use case or my client's use case focuses on multi-location cost governance, multi-cluster management, and cost governance. In the case of low-code automation, we have certain customers who are specifically using that, and for that detailed use case, we need to take concurrence from the end customer.

      What is most valuable?

      The best features in Nutanix Cloud Manager (NCM) would vary from case to case. The good features include support, which has always been 100% accurate from Nutanix, and they provide a very nice response with the various product portfolios. In NCM, we get operational automation along with cloud visibility, a part of a single VM, blueprints, playbooks, cost governance, network security planning, and all, which are the most things we are blessed to be a part of NCM.

      From a playbook's point of view, it is very helpful for triggering our equations, booting out if-and-but rules and regulations, creating multiple numbers of VMs that could be created with a timeline on the start date and end date, and automating project-wise mapping along with cost governance, which makes sense for automation within a playbook.

      For recommending the product, it would give long-lasting forecasting along with the blueprint, playbook, and SQL management, which is the reason to consider it for customer recommendation; however, a customer with a multi-location who doesn't want to go with a central console of management might refuse centralized management, but there is no such point we will consider as a reason not to be in a reference.

      What needs improvement?

      In Nutanix Cloud Manager (NCM), there are no features that have room for improvement.

      For how long have I used the solution?

      I have seven to eight years of experience working with Nutanix Cloud Manager (NCM).

      How are customer service and support?

      I would rate Nutanix support a 10 out of 10.

      How would you rate customer service and support?

      Positive

      Which other solutions did I evaluate?

      When comparing Nutanix Cloud Manager (NCM) with other cloud management solutions, the major key point is how we will achieve proficiency about the data. In comparing NCM with other solutions, there would be Ariba and some VMware competitors that are using analytics, which should be considered in the comparison. Whatever the functions and features provided with NCM, and by doing a proof of concept, how they achieve it from an organizational perspective, makes a right benchmark for that, but it varies from customer to customer, so I cannot comment on what rating or number it would be, as it would be based on the features that the competitor has provided. The pricing is not cheap; it is based on how a customer would adopt it, and there are various flavors, so I cannot comment if it is cheaper or on the higher side, as it is based on the feature the customer is looking for, with the price point of view coming from that.

      What other advice do I have?

      There would be customization possible based on the case study pointer and how a customer looks forward from a product point of view; in consideration of how our competition is speaking, they might need to club the licensing portion to meet customer requirements. I have rated Nutanix Cloud Manager (NCM) a 10 out of 10.

      If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

      Other
      Disclosure: My company has a business relationship with this vendor other than being a customer. partner
      Last updated: Oct 23, 2025
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      Server Administrator at a agriculture with 501-1,000 employees
      Real User
      Top 20
      Jul 15, 2025
      Automatic data syncing and seamless application management improve cloud operations while response times need enhancement
      Pros and Cons
      • "The use case for Nutanix Cloud Manager (NCM) is that we can share data to the cloud and there is no need to sync manually; it automatically runs the job for the data sync from the on-premises to the cloud."

        What is our primary use case?

        The use case for Nutanix Cloud Manager (NCM) is that we can share data to the cloud and there is no need to sync manually. It automatically runs the job for the data sync from the on-premises to the cloud. Some users have data on their systems or servers, so there is no need to keep local data. It will go automatically over the cloud and we can easily access it without any issues. For applications, we can run them without any issues. If I compare with other virtualization such as VXI, there are some issues. However, when comparing with Nutanix Cloud Manager (NCM), it performs better. There is no need to update any software manually as it will update automatically, eliminating the need for downtime.

        What is most valuable?

        What I appreciate most about Nutanix Cloud Manager (NCM) is the compliance aspect. When following the standard procedure, we can easily monitor our infrastructure from a compliance perspective. When we match our compliance requirements, it becomes easier for our clients.

        What needs improvement?

        Recently, I have found some issues with Nutanix Cloud Manager (NCM). When I raise a request for emergency support, I receive a response immediately. However, in some real cases, we have to wait for support. If there are production issues, we sometimes have to wait for 45 minutes to one hour. If they could minimize that response time, it would be more convenient for the client side.

        For how long have I used the solution?

        We have been using Nutanix Cloud Manager (NCM) for the last one year.

        Which solution did I use previously and why did I switch?

        We have used other solutions earlier, but currently we are fully implementing Nutanix Cloud Manager (NCM) on our client side. We do not need to use any other solutions at present.

        How was the initial setup?

        The initial deployment of Nutanix Cloud Manager (NCM) was easy. Simple tasks such as VM creation and data transfer are much easier than other solutions. We can automatically schedule VM snapshots for syncing, and we can easily create VM templates for development purposes.

        Which other solutions did I evaluate?

        Regarding the pricing of Nutanix Cloud Manager (NCM), when compared to others, it is obviously very costly. However, considering the solution quality, I would definitely choose Nutanix. Today's management is focused on costs, and they frequently ask us to negotiate with vendors or suppliers. Nutanix has a fixed price, and during our last renewal, it was around one crore. Management attempted some negotiation but ultimately approved it. They constantly inquire about pricing and alternative solutions, but from an IT perspective, I prefer Nutanix Cloud Manager (NCM).

        What other advice do I have?

        For stability of Nutanix Cloud Manager (NCM), I would rate it a seven. For scalability, I would rate it a nine. 

        On a scale from one to 10, I would rate the solution overall as a seven. 

        I have a small request for Nutanix to arrange sessions for end users. When there are updates or solutions, if they could be explained to end users through sessions or webinars, it would be beneficial. This would help us understand what features are implemented in Nutanix Cloud Manager (NCM) and how we can use them effectively.

        Which deployment model are you using for this solution?

        On-premises

        If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

        Other
        Disclosure: My company does not have a business relationship with this vendor other than being a customer.
        Last updated: Jul 15, 2025
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        Cloud and Infrastructure Manager at a manufacturing company with 10,001+ employees
        Real User
        Top 20
        Jul 21, 2024
        Makes it easy to manage our global infrastructure and frees up time
        Pros and Cons
        • "The single pane of glass is valuable. Seeing all my clusters there and getting all the alerts in one place helps to manage our global infrastructure. To me, the ability to view or see everything in one single place is very valuable."
        • "We have clusters not only with HPE. We have some with VMware to use Cisco Call Manager for VoIP. That only runs on VMware. They upgrade the ESXi host but not vCenter, which manages the ESXi host. It would be great if there is a way to include vCenter on the VM because you run the updates, but you do not update vCenter."

        What is our primary use case?

        We mainly use it for infrastructure as a service. We use it for managing the clusters and hardware and running the VLCM updates. We do not use it to manage files and all the embedded because we have other solutions corporate-wide for it. It is pretty much being used to manage the infrastructure of the clusters and make sure that we have all the licenses applied to all the different clusters around the world.

        We are multinational. I have clusters right now but not on all 53 plants. We have some Acronis data centers. They are called Co Lo data centers. We have a couple of those data centers with Nutanix in them. We have one in Tokyo, one in Ashburn, and then we have a couple of data centers in Mexico with Nutanix. We also have some in the US, some in Portugal where I am from, Italy, Germany, Asia, China, and Japan. We are around the world, and we use Prism to manage all those data centers.

        How has it helped my organization?

        Centralization is the main benefit. We are a company that is growing a lot due to acquisitions. Each of the companies we acquire does not use all of the same hardware or solutions. The mission of my team is to design and deploy solutions for all the new companies around the world and make sure they adopt our solutions. This is good to showcase to them what we have and make them see that they can manage their own side of the world. They can get granularity there and be able to support all their business locally. We still can have a backup team, which is my team, supporting them in case there are issues. There is always someone looking at it if something goes wrong. 

        We do not have to be alerted by an outage. We can work on an issue before it happens or as it happens. Sometimes, when people get up, the issue is already fixed because we can do all that remotely. NCM allows that.

        Nutanix Cloud Manager has saved our IT time. We got our weekends back. Previously, having a different type of infrastructure with Cisco UCS and VMware, updating the Cisco component, the EMC storage, and downloading everything sometimes was a week's worth of work. We had to do upgrades on weekends because we could not do it online. Since we started using NCM and LCM out of NCM, we went from one-day upgrades to one hour. Earlier, we were running it for a one-year period, and now we are running it every month and that is a complete cluster upgrade. There is no downtime and no business complaints. We just warn them that we are doing this. We have total confidence and total trust that it is not going to be an issue.

        In terms of ease of use, I use a lot of hypervisors, and there is nothing that can be compared to it, whether it is VMware, Hyper-V, or even Azure. The Azure portal does not have a one-click to update everything. If you look at the on-prem things, I have Cisco UCS, Lenovo, and IBM servers that I use in VMware. There was no single panel where I could manage all that together. There were always different things to manage. You needed knowledge and training. Nowadays, a new hire can come in, and I can tell them to run this every week. They will be able to do it without training.

        It frees up the staff that I have from having to deal with heavy troubleshooting. It is one less worry for me. We have 53 plants operating 24/7. We have problems on a daily basis. We have attacks. It is a huge asset not having the burden of dealing with upgrades because if we do not do those, we are open to vulnerabilities. With NCM, we can focus on everything else. Worrying about updates is a thing of the past. Anybody on the team can go ahead and take a look.

        What is most valuable?

        The single pane of glass is valuable. Seeing all my clusters there and getting all the alerts in one place helps to manage our global infrastructure. To me, the ability to view or see everything in one single place is very valuable.

        We are also able to do lifecycle management and run updates. We have got our weekend back. That is very important. IT guys never have weekends. With Nutanix Cloud Manager, we are able to run updates during normal business hours. We are able to do it with the click of a button. Not having to worry and not having to see how it is running on the other side of the world makes a huge difference.

        What needs improvement?

        We have clusters not only with HPE. We have some with VMware to use Cisco Call Manager for VoIP. That only runs on VMware. They upgrade the ESXi host but not vCenter, which manages the ESXi host. It would be great if there is a way to include vCenter on the VM because you run the updates, but you do not update vCenter. It complains that you still have not updated it.

        For how long have I used the solution?

        We started using the first version when it was called Prism in 2018. 

        How are customer service and support?

        The technical support from Nutanix is excellent. It is not always the same experience. It differs. Sometimes you get someone who is very experienced on a given module or hardware. It depends on who you get, but even if you do not get the fastest guy at the first call, you will get it once the escalation happens. We have not had a case where the issue was not completely solved with a definite solution. I am very happy with Nutanix's support. 

        We work with a lot of brands, and it is not always like that. Even with Microsoft, when we open a ticket, the first person is going to tell me to try things that my team has already tried before. We have to tell them that this is not the first rodeo that we are at. We have done this. We need to go beyond that, but they still have to do their due diligence. They do not care about that. They still want to run their script till they get to it. Nutanix is different. We tell them what we have done. They know we are certified. They take that into consideration and go to the next step, which is troubleshooting.

        I would rate them a ten out of ten. They are by far the ones we like to work with.

        How would you rate customer service and support?

        Positive

        What's my experience with pricing, setup cost, and licensing?

        The price depends. I struggle a lot with that because I manage a budget. Not all businesses have the ability to spend that amount of money. When I have a plant that needs 10 VMs running, the smallest cluster I can offer them for high availability is a three-node cluster. It is going to cost me a hundred thousand dollars, whereas I could get a Dell box with 6K Windows Standard installed on it and get Hyper-V running and a couple of VMs, but there is no high availability. We had plants that were running like that because they did not want to spend the money. We had a ransomware attack. In the case of sites with Nutanix, we were up in a week, whereas in the case of the sites with that kind of hardware, we were up three weeks later. They then understood the importance of having proper hardware that can support resiliency and high availability.

        It is expensive when you are looking at small locations that need low-latency workloads, but for larger locations, as compared to other guys, even using VMware, it is not that expensive because if you add it all up, it is going to be pretty much the same value. You just need to look at a similar size solution to be able to make a comparison.

        What other advice do I have?

        We do not use low-code automation. We support manufacturing plants. We do not have to deploy and stop VMs. We use Red Hat OpenShift for some containerized stuff but not a lot. We have some websites for looking for products. We do not have any need to build VMs and destroy them and build them again. It is pretty much what we do on our Azure footprint. We have 400 VMs there. We do not have automation there. We never build templates. We build one or two VMs per month when we get requests. My team builds those VMs even for our developers so that we have cost and check. We do not need to use automation at this point. We appreciate the automation of life cycle management and all those rapid tests that we have to make, but that is the standard automation we use.

        I do use playbooks out of Azure but not out of Nutanix.

        I would rate Nutanix Cloud Manager a ten out of ten. I have no issues with bad-mouthing it or praising it. In this case, praise is due for sure.

        Disclosure: My company does not have a business relationship with this vendor other than being a customer.
        PeerSpot user
        Senior IT Expert at a computer software company with 1,001-5,000 employees
        Real User
        Top 10
        Jun 10, 2024
        Offers a single pane of glass to manage clusters but needs improvement in the stability offered
        Pros and Cons
        • "The solution's most valuable features revolve around the single pane of glass it provides, which helps me see all my infrastructure and quickly manage VM operations without having to go to individual clusters."
        • "The stability of Nutanix Cloud Manager (NCM) is an area of concern where improvements are required."

        What is our primary use case?

        I use the solution in my company to manage around 27 clusters. It is all a single pane of glass to manage them and monitor them in a way that is not really associated with cross availability but more in the area of whether there are any impacts, alerts, or any such related stuff.

        How has it helped my organization?

        It is difficult to speak about the benefits I have experienced from the use of the solution because the product serves as a central point. Having a centralized single pane of glass is important. 

        My company can also see our Pure Storage and ESXi landscape in Nutanix Cloud Manager (NCM), even though such products may be third-party or foreign imports. You see everything in one control plane, which greatly adds to our value. The tool's ease of use is good because a lot more people can access Prism Central, allowing all to do simple operations without needing a lot of training, etc. The tool's user interface is intuitive.

        What is most valuable?

        The solution's most valuable features revolve around the single pane of glass it provides, which helps me see all my infrastructure and quickly manage VM operations without having to go to individual clusters. Some of the tool's good features are having one central place to monitor for alerts and one central API to interact with other clusters and deploy VMs.

        Nutanix Cloud Manage helps our team address our current automation needs while planning for future expansion. Our company uses capacity monitoring, and it is quite valuable to see the growth and a view on resource consumption and get an alert if it predicts some kind of resource shortage coming up maybe. The runway in the tool is really helpful, but anything else apart from it is not there yet in the product.

        Comparing Nutanix Cloud Manager (NCM) versus other cloud management solutions for setup, learning curve, and ease of use, I would say that Nutanix's learning curve is quite small, and the ease of use is quite high. The aforementioned area consists of the biggest advantage associated with the tool, especially since you don't have to have a degree in Nutanix Cloud Manager (NCM) to be able to use it and get started or get a feel for it. The tool is quite easy to use. When deciding on a cloud management solution, the tool's setup, learning curve, and ease of use were not major but maybe small factors why my company chose Nutanix Cloud Manager (NCM). My company chose Nutanix Cloud Manager (NCM) because of the natural progression of our company's engagement with Nutanix. My company also uses Nutanix Cloud Manager (NCM) with Prism Central.

        What needs improvement?

        The product can be improved in terms of stability. The update process has to be more tough, meaning it should be more bulletproof. The switch to the CMSP should have been more thought out, tested, and validated by Nutanix. More frequent updates would be good in the tool. Better role-based access control would be good for the tool. Better documented APIs that can be used across all Nutanix products can be a good improvement. It would be good if you could have multiple Prism Central and combine them at a centralized point. From an improvement perspective, the tool should offer a real high availability platform because it serves as a central point, and you need it.

        The stability of Nutanix Cloud Manager (NCM) is an area of concern where improvements are required.

        For how long have I used the solution?

        I have been using Nutanix Cloud Manager (NCM) for six years. My company is a customer of Nutanix.

        What do I think about the stability of the solution?

        Nutanix Cloud Manager (NCM) used to be a very stable product in the past. The versions released by the product before 2023 were great, but after that, I see that there is a big technical gap in the tool.

        What do I think about the scalability of the solution?

        It is not kind of a scalable solution for now. The product could be used to scale up in the same cluster, but it was not something that our company wanted. My organization wanted to scale across clusters. For now, as far as I know, the tool's scalability part cannot be considered as a feature, but it may have new functionalities coming up in the future.

        How are customer service and support?

        The solution's technical support is great. I rate the technical support a nine out of ten.

        How would you rate customer service and support?

        Positive

        Which solution did I use previously and why did I switch?

        There weren't many solutions that my company used to use in the past, apart from maybe a few products for the central management of infrastructure components like a vCenter traditionally, and now we use it in parallel to Nutanix Cloud Manager (NCM) and not replacing it with any other tool.

        How was the initial setup?

        Six years ago, the product's initial setup phase was easy, and since then, my company has been running the same installation process. With day-2 operations, like upgrades, which were normally easy, I see how a lot of the features have changed presently, including the whole architecture underneath, and because of this, my company has faced some challenges with the product.

        There is no strategy required to deploy the project since it is very intuitive.

        The solution is deployed on an on-premises model.

        My company uses the product in different locations and data centers.

        What about the implementation team?

        My company did not seek help from an integrator, reseller, or consultant.

        What was our ROI?

        The ROI I have experienced from the use of the solution stems from the fact that it is easy to use, and the entry border of the tool is quite low, so a lot of new people can easily use it. With the tool, you have one single pane of glass across multiple infrastructures.

        What's my experience with pricing, setup cost, and licensing?

        Nutanix changes its licensing models frequently, and it is difficult to figure out how and what is included in which package. The problem lies with how frequently the prices and licensing models are changed and the names provided for the packages. As per the main focus of our company, I would say that having Nutanix Cloud Manager (NCM) is the cherry on top for us.

        Which other solutions did I evaluate?

        I have not evaluated The other products in the market offering the same features as Nutanix Cloud Manager (NCM).

        What other advice do I have?

        In terms of the importance of faster outcomes for our organization from the use of the tool, I would say that fast is not always best, but if you have a very good process in place, fast is good as long as you follow the process.

        The use of Nutanix Cloud Manager or NCM's built-in playbooks has not freed up time for our IT team to focus on other tasks or projects. I know on paper and maybe for management, the tool's ability to have built-in playbooks and how it frees up time for the IT team so that they can focus on other projects sounds interesting, but at the end of the day, you don't want a lot of those things to be completely automated unless you have very strict quotas in place which also needs good housekeeping. In a historically growing environment, following the aforementioned areas is not always possible, so you may not want such automation happening, but what is nice about it is that I can forward all the alerts that are generated in Prism Central using a webhook to any kind of messaging kind of application, which removes the barrier of having to check on it. It is quite nice that with the playbooks, I have some low-code way of having some kind of automation going.

        Considering the versions of the product before 2023, I rate the solution a nine out of ten.

        Considering the versions of the product after 2023, I rate the solution a five or six out of ten.

        Which deployment model are you using for this solution?

        On-premises
        Disclosure: My company does not have a business relationship with this vendor other than being a customer.
        PeerSpot user
        Manager at a tech services company with 1,001-5,000 employees
        Real User
        Top 20
        Feb 26, 2026
        Hybrid operations have become automated and AI-driven for faster investigations and governance
        Pros and Cons
        • "Nutanix Cloud Manager (NCM) is an insightful and extremely good product for hybrid and on-premises environments, making it the best product for SaaS solutions as well."

          What is our primary use case?

          My main use case for Nutanix Cloud Manager (NCM) is to build, operate, and govern hybrid enterprise infrastructures.

          A specific example of how I use Nutanix Cloud Manager (NCM) in hybrid enterprise operations is that I handle the on-premises environment including infrastructures and applications, as well as Microsoft Azure Cloud, utilizing optimizations and insights along with operational automation features.

          These are the use cases for Nutanix Cloud Manager (NCM) that I employ day to day.

          What is most valuable?

          The best features Nutanix Cloud Manager (NCM) offers include automation, AI, and ML integration designed for forensic investigations and the proactive detection of malicious suspicious activities related to applications, threats, and vulnerabilities.

          The automation and AI/ML features help my team by providing support through AI and ML for configurations such as writing cloud premises, infrastructure resource allocations, health monitoring, and optimizations, which we manage through scripting.

          Since using Nutanix Cloud Manager (NCM) for the last four to ten years, I have noticed optimizations regarding resources; we automate queries, health checkers, and compliance issues through Nutanix Cloud Manager (NCM).

          For metrics, I have seen positive insights related to optimizations, cost budgeting, and usage benefits from Nutanix Cloud Manager (NCM).

          Using Nutanix Cloud Manager (NCM)'s low-code automation has certainly made outcomes faster for my team, especially for optimizations, resource management, forensic investigations, and incident management.

          Using Nutanix Cloud Manager (NCM)'s built-in playbooks has freed up time for my IT team to focus on other tasks or projects, especially related to automations such as forensic investigations, MITRE ATT&CK, attack protections, and vulnerability scanning to prevent issues.

          Compared to other cloud management solutions, Nutanix Cloud Manager (NCM) is faster and better designed for automations and built infrastructure resources versus Azure, AWS, and on-premises cloud technologies, and it utilizes VMware technology, which is a great product for IT infrastructure.

          What needs improvement?

          Nutanix Cloud Manager (NCM) is a good product as it stands right now, and there are no additional features I wish to mention or improvements to add.

          For how long have I used the solution?

          I have been working in my current organization in the data center and IT infrastructure for the last seventeen plus years.

          What do I think about the stability of the solution?

          Nutanix Cloud Manager (NCM) is stable.

          What do I think about the scalability of the solution?

          Nutanix Cloud Manager (NCM) is really scalable, as it is designed for faster automations, builds, and operations in a hybrid environment.

          How are customer service and support?

          Nutanix Cloud Manager (NCM) customer support is really the best, and I would rate the customer support a nine.

          How would you rate customer service and support?

          Positive

          Which solution did I use previously and why did I switch?

          Previously, I used Azure and AWS, but those were very on-demand and costly, which is why I switched to using Nutanix Cloud Manager (NCM).

          What was our ROI?

          I have seen a return on investment, particularly in terms of needing fewer employees, money saved, and time saved.

          What's my experience with pricing, setup cost, and licensing?

          My experience with pricing, setup cost, and licensing shows that Nutanix Cloud Manager (NCM) is not cost-prohibitive; it proves to be very useful compared to Azure, as it maintains a feasible and scalable offering without high costs.

          Which other solutions did I evaluate?

          Before choosing Nutanix Cloud Manager (NCM), I did not evaluate other options extensively; I found that Nutanix Cloud Manager (NCM) is the great hybrid and SaaS-based solution for us.

          What other advice do I have?

          Faster outcomes are very important for my organization, primarily because this is an AML integrated solution, which ensures greater speed with on-premises resources and infrastructures.

          My advice for others looking into using Nutanix Cloud Manager (NCM) is that it depends on scalability, feasibility, and the excellent insights and functionalities they provide to the customer.

          Nutanix Cloud Manager (NCM) is an insightful and extremely good product for hybrid and on-premises environments, making it the best product for SaaS solutions as well, and I rated this review a ten.

          Which deployment model are you using for this solution?

          Hybrid Cloud

          If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

          Microsoft Azure
          Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
          Last updated: Feb 26, 2026
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          PeerSpot user
          Buyer's Guide
          Download our free Nutanix Cloud Manager (NCM) Report and get advice and tips from experienced pros sharing their opinions.
          Updated: February 2026
          Buyer's Guide
          Download our free Nutanix Cloud Manager (NCM) Report and get advice and tips from experienced pros sharing their opinions.