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Consultant technique senior at Agora Calycé
Consultant
Top 20
Businesses can save time, and one can easily learn to use how it works
Pros and Cons
  • "It is a very stable solution."
  • "Considering the shortcomings where improvements are needed, I would say that the tool should have a cheap hardware model that can be used to manage the proof of concept phase."

What is our primary use case?

I am an MSP currently, but ten years ago, I was a customer of the solution. What I love about Nutanix is its one-click upgrade. I know that with the tool, all of our company's infrastructure will have a standard upgrade through the switch. With Nutanix, I have to click and go for the launch option.

In my company, people in the operations team gain benefits associated with time and productivity. With the tool, our company can give time to customers so that we can answer or respond to their problems, not just technical problems.

Nutanix Cloud Manager (NCM) is an invisible tool for managing an infrastructure, just like any tool we use to manage any environment. It has been helpful in the long run, considering that I always get to direct my company to help other organizations and stay customer-friendly.

What is most valuable?

Nutanix Cloud Manager (NCM) is not comparable with other cloud management solutions. In the past, when you used to drive your car, you had to know how to repair or fix your motor. Nowadays, you just hop into your car and drive, and I would say that Nutanix is similar. Compared to Nutanix Cloud Manager (NCM), other companies are still behind the line. Public clouds are similar to Nutanix Cloud Manager (NCM), but things may seem very locked, making them a trap for customers. As soon as one plans to work, Nutanix needs to be attached to all the public clouds and private cloud instances.

Learning how to use Nutanix Cloud Manager (NCM) is quick. The new version allows us to have a product demo. You can use AI for help and ask it to help you connect with the web server.

What needs improvement?

I don't want the product to be made better because I won't have any work in my company. I don't want to get replaced by Nutanix Cloud Manager (NCM). I am sure Nutanix can develop and provide more functionalities to customers to help bypass issues.

Considering the shortcomings where improvements are needed, I would say that the tool should have a cheap hardware model that can be used to manage the proof of concept phase. When I set the solution, I prefer to put it on the table, turn it on, and test it on the external desk. With Nutanix Cloud Manager (NCM), it is not the same thing. We want to feel physical things. We want to feel the real sense, but with the cloud, there is no scope to have it in the physical sense.

For how long have I used the solution?

I have been using Nutanix Cloud Manager (NCM) since 2014 as a customer and as an MSP.

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Nutanix Cloud Manager (NCM)
December 2024
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What do I think about the stability of the solution?

It is a very stable solution. Like in the case of VMware, you can definitely test some versions, but such versions have short-term support. You can go with the tool's version later on to get long-term support (LTS).

How are customer service and support?

The solution's technical support is wonderful. With the new products, you can say that our company's team has to stay focused. In the past, we had only one product, and all the teams in our company used to use the same solution, but now things have become more specific. I rate the technical support a ten out of ten.

How would you rate customer service and support?

Positive

What was our ROI?

The product has helped my company save time by at least 50 percent. The tool doesn't help save money because it requires human operations. Human beings can be more productive in business cases, not just in the area of information technology.

What's my experience with pricing, setup cost, and licensing?

The product is expensive. For a tech person like me, I want the product to be free. When I have to sell the tool to a customer, I would say that it is not very expensive and can be termed priceless.

What other advice do I have?

In terms of the speed of the outcomes from the tool's end, my company does not use the product's automation functionality.

In my company, we don't use the tool's built-in playbooks.

I rate the tool a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: MSP Reseller
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reviewer2183826 - PeerSpot reviewer
CIO at a government with 10,001+ employees
Real User
Top 20
A sustainable solution with a straightforward initial setup
Pros and Cons
  • "The most valuable feature of Nutanix Cloud Manager is the flexibility we're finding in expanding our technology and our support."
  • "Nutanix Cloud Manager could partner with more partners to bring technologies that align with the area's policies and business needs."

What is our primary use case?

We are an education institute, and we use Nutanix Cloud Manager to manage student applications, employee applications, and for other educational purposes.

What is most valuable?

The most valuable feature of Nutanix Cloud Manager is the flexibility we're finding in expanding our technology and our support. We can't mess with the student's data, and we need to protect the data of many students within our data centers to ensure continuous business. One of the benefits of using NCM is the ecosystems we have within the organization and other organizations.

What needs improvement?

Nutanix Cloud Manager could partner with more partners to bring technologies that align with the area's policies and business needs.

For how long have I used the solution?

We've been using Nutanix Cloud Manager for six to seven years now.

What do I think about the stability of the solution?

Nutanix Cloud Manager is a stable solution.

What do I think about the scalability of the solution?

Nutanix Cloud Manager is a scalable solution. We are using six nodes and planning to add more features like the video in the future.

How are customer service and support?

Nutanix Cloud Manager's technical support is reachable and solves the problem in a matter of seconds.

How would you rate customer service and support?

Positive

How was the initial setup?

From the documents I'm reviewing, Nutanix Cloud Manager's initial setup was a straightforward process. There were no issues in the solution's implementation.

What was our ROI?

We're seeing a return on investment from Nutanix Cloud Manager, but since ours is an educational business, there's not much to assess.

What's my experience with pricing, setup cost, and licensing?

Nutanix Cloud Manager's pricing is fair at the moment. However, its pricing should be reassessed, and different pricing categories should be set for different business needs.

What other advice do I have?

When we approached Nutanix Cloud Manager, they presented the technology well. We chose Nutanix Cloud Manager because we found it could be sustainable for the future. Users should consider Nutanix Cloud Manager's use cases and opt for the solution depending on their type of business.

Overall, I rate Nutanix Cloud Manager a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Nutanix Cloud Manager (NCM)
December 2024
Learn what your peers think about Nutanix Cloud Manager (NCM). Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
Oladipo Oluwarohunbi - PeerSpot reviewer
Deputy Manager at Central Bank of Nigeria
Real User
Top 10
An easy-to-use and efficient solution that enables us to clone servers
Pros and Cons
  • "The solution’s ease of use is mind-blowing."
  • "When we tried to migrate an application from the old cluster, we couldn't run it on Nutanix’s native hypervisor."

What is our primary use case?

We are still working on moving workloads from the old environment to Nutanix. We are planning to use Nutanix for our mid-tier. The mid-tier consists of noncore applications like medical services.

How has it helped my organization?

Nutanix is customer friendly. The efficiency of Nutanix Clusters is amazing. The product communicates with the hardware far better than any other product.

What is most valuable?

I love that we can clone the server once it is deployed. The solution’s ease of use is mind-blowing.

What needs improvement?

Compared to Dell HCI, Prism’s home screen is quite mundane. When we tried to migrate an application from the old cluster, we couldn't run it on Nutanix’s native hypervisor. So we had to install a different hypervisor to run that particular application.

For how long have I used the solution?

My organization has been using the solution for two months.

What do I think about the stability of the solution?

The solution has been very stable so far. We have had no issues.

What do I think about the scalability of the solution?

So far, the product is quite scalable. It's easy to add clusters and nodes. We have about three nodes in disaster recovery and six nodes in production.

How are customer service and support?

The solution’s support is one of the fastest supports we've experienced. We always get a response within an hour.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously we used Dell HCI, which was running on VMware ESXi. We had resource constraints in our previous environment. It wasn't as efficient as Nutanix.

How was the initial setup?

There is a level of complexity to the initial setup because it is new. However, it was not as complex as other products.

What's my experience with pricing, setup cost, and licensing?

The solution’s price is competitive. Compared to Dell HCI, Nutanix is a lot cheaper.

Which other solutions did I evaluate?

We reached out to OEM vendors in the market. We compared the offers based on price, features offered, and the cost of support for several years, and Nutanix came up at the top.

What other advice do I have?

We just completed the installation and deployment for the disaster recovery branch. I work for the Central Bank of Nigeria. We have three different environments in the bank. We use IBM for our core systems. We also have test and development environments where we run stress tests before deployments.

When I had to deploy about ten or twelve different servers that use the same operating systems, I deployed one and cloned it. The product’s ability to clone is by far the best thing I have seen. It took me only two to three minutes instead of 30 minutes or an hour.

Overall, I rate the solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Consultant Infrastructure at a tech services company with 11-50 employees
Consultant
Top 20
Saves time and has a low learning curve but needs more integration with GPT
Pros and Cons
  • "Its resilience and performance are excellent."
  • "If they integrated more with GPT, that would be ideal."

What is our primary use case?

We use the solution between different customers. Each has their own use case.

How has it helped my organization?

There's not one use case in particular. However, it does offer resiliency. The optimization and self-healing aspects are great. There are a lot of features. It offers a great infrastructure for our clients. 

What is most valuable?

The time savings is very good. It's one click to upgrade, for example. There's no interruption or impact, either. It's very simple. 

Its resilience and performance are excellent.

Using NCM's playbooks has helped free up our IT team's time to focus on other tasks. Sometimes, you can spend so much time writing your own playbooks, however, NCM has automation built-in that helps save time. Otherwise, we have to spend to save. If there are just two to five playbook executions a month, it doesn't make sense to write your own.

The learning curve is low. It's easy to learn and simple to use. It's very competitive in terms of ease of use. 

What needs improvement?

We haven't noted any features that may be missing. 

If they integrated more with GPT, that would be ideal. 

For how long have I used the solution?

I've been using the solution for three years. 

What do I think about the stability of the solution?

All Nutanix platforms and products are stable. If there is an issue, it's due to the fact that someone didn't follow Nutanix best practices.

What do I think about the scalability of the solution?

The scalability is very good. 

How are customer service and support?

The customer support is amazing. It's the best support I've dealt with. When support is proactive and opens support cases on its own when it detects something wrong on your cluster, that's great. They'll email you and ask about your availability so they can fix the problem with you.  

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We do not choose NCM on our own. We rely on our customers to pick the product and then we play with it, figure it out, et cetera. 

I am aware of their solutions. The Nutanix deployment, for example, is much easier in comparison. Configurations at the start are straightforward as well. It's got an easy setup. For a developer, it's easier to learn and code code blueprints. 

How was the initial setup?

The setup is intuitive, and it's an easy solution to learn and use. 

Most of the time, it is deployed on-premises.

We provide our clients with the blueprints needed to ensure a successful setup. We tend to follow Nutanix best practices. 

What about the implementation team?

We're a consultant. We do reselling and service. We have an expert in our company that can assist with the deployment. 

What's my experience with pricing, setup cost, and licensing?

It's an affordable solution. However, it depends on the size of your infrastructure. 

What other advice do I have?

We are partners, not customers. We're a dedicated Nutanix partner. We work with Nutanix based on our customer's needs. We're implementing and showing our customers how to use the product, and then we move on. We don't use Nutanix in our own day-to-day.

I'd rate the solution seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partners
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It architect at LKAB
Real User
Top 20
We can do a lot with little effort and APIs are very helpful for our automation
Pros and Cons
  • "The ability to use the APIs and talk to it through APIs is the most beneficial feature for us because we have to do automation."
  • "Its licensing can be better."

What is our primary use case?

It is a part of our automation tool.

How has it helped my organization?

It has helped us with our automation. That is the biggest benefit of it.

It is quite easy to get started and be up and running. I would rate it highly in that aspect because you can create lots of things with a small amount of effort or in a small amount of time. These faster outcomes are important for everybody. We do not have any special needs for speed, but everybody needs speed.

Nutanix Cloud Manager’s built-in playbooks have freed up time for our IT team to focus on other tasks or projects. You set it up and then you forget about it, but it is hard to provide any metrics because we have some work to do to use it all the way. We are expecting to have about 20 hours a week of time savings when we are done. That is the expectation, and let us see if we end up there.

Nutanix Cloud Manager is a part of our automation, so it needs to be there. It is important.

I can compare it to Azure. Nutanix is way simpler to start with. It is simple to use. It is not a simple tool, but it is simple to use.

What is most valuable?

The ability to use the APIs and talk to it through APIs is the most beneficial feature for us because we have to do automation.

What needs improvement?

Its licensing can be better.

For how long have I used the solution?

I have been using Nutanix Cloud Manager for about two years.

What do I think about the stability of the solution?

It is very stable. We have been using Nutanix for 13 years. We have not had any downtime because of Nutanix.

What do I think about the scalability of the solution?

I have not thought about it. If Nutanix Cloud Manager scales with your cluster as a whole, it is then good.

We do not have plans to increase its usage for this use case.

How are customer service and support?

In general, Nutanix's customer service is good. It was better a couple of years ago, but we know that the company is growing. You can feel that as a user, but it is still good. When you get the right technician, you will always have things sorted.

We get the response on time. Sometimes, you might need to prioritize your ticket a bit, but it is working fine.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not use any other solution in the same way that we are using Nutanix Cloud Manager.

We are a heavy Nutanix customer, so we just ended up with it. Its ease of use was important because it made things easier.

How was the initial setup?

It was easy. We did the trial and started using it.

What about the implementation team?

We take care of the deployment. I am a consultant.

What was our ROI?

We have time savings, and time is money.

What's my experience with pricing, setup cost, and licensing?

It is a nightmare to keep up with all the licensing. I would prefer everything to be at one price.

Which other solutions did I evaluate?

We evaluate a lot of things.

What other advice do I have?

I would rate Nutanix Cloud Manager an eight out of ten. I have not yet explored everything in it. I am not sure about everything it can do. It might be a ten, but I do not have that much experience with it to give it a ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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reviewer2183748 - PeerSpot reviewer
Director of Infrastructure at a non-profit with 201-500 employees
Real User
Top 5
Reasonably priced and saves us time and effort
Pros and Cons
  • "I do a lot of tasks via automation which I previously would have to hire people to do. The solution has helped me to eliminate a lot of low-skilled labor. I can put the money required for this job into other things."
  • "The support provided after office hours could use some improvement."

How has it helped my organization?

I do a lot of tasks via automation which I previously would have to hire people to do. The solution has helped me to eliminate a lot of low-skilled labor. I can put the money required for this job into other things.

What is most valuable?

Getting an update about my clusters is the most valuable feature of the product.

What needs improvement?

The support provided after office hours could use some improvement.

For how long have I used the solution?

I have been using the solution for four years.

What do I think about the stability of the solution?

The product is really stable compared to everything else in my environment. I had one major problem over a five-year period.

What do I think about the scalability of the solution?

I've had no problems with scale, and I keep growing my environment every day.

How are customer service and support?

The support is good.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was easy.

What about the implementation team?

We used a combination of our employees and consultants to deploy the solution.

What was our ROI?

Since we are able to automate more, we are able to deploy faster. So customers are happier, and it leads to customer retention.

What's my experience with pricing, setup cost, and licensing?

The solution’s pricing is not outrageous like other products. However, reducing the price would always be useful.

Which other solutions did I evaluate?

I've evaluated options across the board, and Nutanix’s structuring platform has saved me a lot of time and effort. It takes three times more people to do tasks on VMware than Nutanix.

What other advice do I have?

I have different products. It seems like Nutanix is headed toward making things more seamless, which really excites me. I need solutions with improved speed of creating and automating the processes and making them seamless. I need solutions to grab everything from everywhere. NCM is self-sufficient. You don't need to know everything about it. It installs itself, and it takes care of itself. We have used the older versions of the solution too.

The speed of the outcomes is great. I couldn’t be happier. I can deliver to my developers and my end customers faster. Faster outcomes are very important to my organization.

NCM’s built-in playbooks have freed up time for my IT team by 25%. I love that the product allows me to fix things that are broken now and think about the future at the same time. Compared to other products, NCM is much easier to use. I don't need highly trained people to use the solution.


Overall, I rate the product a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Senior Systems Engineer at a retailer with 11-50 employees
Real User
Top 5
I like the analytics and the interface
Pros and Cons
  • "I like the analytics and the interface. Nutanix is easy to deploy and manage."
  • "Nutanix is one of two stacks where you can run everything you like. It would be nice if you could run it without the Nutanix appliance. Some clients don't use Nutanix engineering server hardware, so it would be helpful to run the Nutanix software for demos and tests."

What is our primary use case?

We use Nutanix for management and capacity planning.

What is most valuable?

I like the analytics and the interface. Nutanix is easy to deploy and manage. 

What needs improvement?

Nutanix is one of two stacks where you can run everything you like. It would be nice if you could run it without the Nutanix appliance. Some clients don't use Nutanix engineering server hardware, so it would be helpful to run the Nutanix software for demos and tests. 

For how long have I used the solution?

I have been using Nutanix for about three years. My boss started looking into Nutanix in 2013 or 2014. We were one of the first Nutanix partners in the area.

What do I think about the stability of the solution?

Nutanix is highly stable.

What do I think about the scalability of the solution?

I rate Nutanix 10 out of 10 for scalability. Nutanix is highly scalable on the right version with the right hardware. 

How are customer service and support?

I rate Nutanix support nine out of 10. They have specialized engineers for various clients, so when you open a ticket, only one technician will be working to resolve it. 

How would you rate customer service and support?

Positive

How was the initial setup?

I rate Nutanix eight out of 10 for ease of setup. Setting up Nutanix is relatively easy if you know about networking.  It's not rocket science. You need to know the type of licenses you'd like to use and what the company shares. Before the initial implementation, you need to take time to plan. After that, the implementation could take a couple of hours or up to three days. 

What other advice do I have?

I rate Nutanix 10 Cloud Manager Intelligent Operations 10 out of 10. You can operate Nutanix blindfolded. It's easy. 

Disclosure: My company has a business relationship with this vendor other than being a customer: customer/partner
PeerSpot user
Moses Ramushu - PeerSpot reviewer
IT Support at a hospitality company with 10,001+ employees
Real User
Makes things easier and simpler for us to troubleshoot
Pros and Cons
  • "It is easy to access. Since it is web-based, you just punch in the API and it gives you all the servers in the company. The solution has helped optimize database performances."
  • "The design could be more user-friendly. There is always room for improvement when it comes to a site being more user-friendly."

What is our primary use case?

We use it for our service, running everything through Nutanix.

How has it helped my organization?

It is easy to access. Since it is web-based, you just punch in the API and it gives you all the servers in the company. The solution has helped optimize database performances.

Nutanix helps us save on Tier 1 storage, which is very important to us. As a company, you need backup. Working with this solution is easy and fast.

As a company, backup is very important. Anything can happen to a company so you always want to have backup. The important part is that this solution is cloud-based. Therefore, if a fire happens, you still have your backup.

Since last year, we haven't really worked after hours.

Nutanix has 100% improved our team's ability to troubleshoot operational issues. This is excellent for business. It now makes things easier for us to troubleshoot, helping us know where or what the problem is. It makes things simpler.

What is most valuable?

It provides healing to the system. If there is something wrong with the system, then it gives you an alert and decides what the problem is. It tells you in detail if there is something wrong with your server.

It is not time-consuming. It makes things easier for the company, because now you know exactly what is wrong because it tells you what it is. It is easy to access.

We use it with SQL Server workloads. This solution is good and quite fast for that.

What needs improvement?

The design could be more user-friendly. There is always room for improvement when it comes to a site being more user-friendly.

For how long have I used the solution?

My company has been using it for about six months.

What do I think about the stability of the solution?

I have been very impressed with the stability.

How are customer service and support?

Customer service has been good. So far, I can't complain. I haven't picked up anything that I might complain about since everything is running smoothly and has been simplified. I would rate them as nine out of 10.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

This has been an improvement for me because I am used to old physical servers.

How was the initial setup?

I was not involved in the initial setup. Everything was already up and running when I started using it.

What was our ROI?

It has helped us cut deployment times.

Nutanix has decreased the time it takes to snapshot and clone databases. Because of this, the business is running smoothly. Everything happens quickly, so it is quick to do things on this platform, i.e., less time-consuming.

The increased backup frequency has helped to limit data loss.

When it comes to data management, the solution has reduced time spent on operational database workloads.

Which other solutions did I evaluate?

We use Veeam for the backup and restore of databases.

What other advice do I have?

This is the way to go. Technology is growing and improving. I feel like a lot of companies in my country are still stuck in the old way of using physical servers. Whereas, we now have something like this that makes things simple with a feature that sends alerts. In a way, it is running the whole infrastructure.

There is always something out there that can improve your life, simplifying your life. There is always something out there that you can learn about.

It has improved my life and the way the company is running. We use it almost every day.

There are about 10 of us using it, including support, system engineers, my assistant management, and management.

I would rate this solution as nine out of 10.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Buyer's Guide
Download our free Nutanix Cloud Manager (NCM) Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Nutanix Cloud Manager (NCM) Report and get advice and tips from experienced pros sharing their opinions.