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Cloud and Infrastructure Manager at Yageo Co., Ltd
Real User
Top 20
Jul 21, 2024
Makes it easy to manage our global infrastructure and frees up time
Pros and Cons
  • "The single pane of glass is valuable. Seeing all my clusters there and getting all the alerts in one place helps to manage our global infrastructure. To me, the ability to view or see everything in one single place is very valuable."
  • "We have clusters not only with HPE. We have some with VMware to use Cisco Call Manager for VoIP. That only runs on VMware. They upgrade the ESXi host but not vCenter, which manages the ESXi host. It would be great if there is a way to include vCenter on the VM because you run the updates, but you do not update vCenter."

What is our primary use case?

We mainly use it for infrastructure as a service. We use it for managing the clusters and hardware and running the VLCM updates. We do not use it to manage files and all the embedded because we have other solutions corporate-wide for it. It is pretty much being used to manage the infrastructure of the clusters and make sure that we have all the licenses applied to all the different clusters around the world.

We are multinational. I have clusters right now but not on all 53 plants. We have some Acronis data centers. They are called Co Lo data centers. We have a couple of those data centers with Nutanix in them. We have one in Tokyo, one in Ashburn, and then we have a couple of data centers in Mexico with Nutanix. We also have some in the US, some in Portugal where I am from, Italy, Germany, Asia, China, and Japan. We are around the world, and we use Prism to manage all those data centers.

How has it helped my organization?

Centralization is the main benefit. We are a company that is growing a lot due to acquisitions. Each of the companies we acquire does not use all of the same hardware or solutions. The mission of my team is to design and deploy solutions for all the new companies around the world and make sure they adopt our solutions. This is good to showcase to them what we have and make them see that they can manage their own side of the world. They can get granularity there and be able to support all their business locally. We still can have a backup team, which is my team, supporting them in case there are issues. There is always someone looking at it if something goes wrong. 

We do not have to be alerted by an outage. We can work on an issue before it happens or as it happens. Sometimes, when people get up, the issue is already fixed because we can do all that remotely. NCM allows that.

Nutanix Cloud Manager has saved our IT time. We got our weekends back. Previously, having a different type of infrastructure with Cisco UCS and VMware, updating the Cisco component, the EMC storage, and downloading everything sometimes was a week's worth of work. We had to do upgrades on weekends because we could not do it online. Since we started using NCM and LCM out of NCM, we went from one-day upgrades to one hour. Earlier, we were running it for a one-year period, and now we are running it every month and that is a complete cluster upgrade. There is no downtime and no business complaints. We just warn them that we are doing this. We have total confidence and total trust that it is not going to be an issue.

In terms of ease of use, I use a lot of hypervisors, and there is nothing that can be compared to it, whether it is VMware, Hyper-V, or even Azure. The Azure portal does not have a one-click to update everything. If you look at the on-prem things, I have Cisco UCS, Lenovo, and IBM servers that I use in VMware. There was no single panel where I could manage all that together. There were always different things to manage. You needed knowledge and training. Nowadays, a new hire can come in, and I can tell them to run this every week. They will be able to do it without training.

It frees up the staff that I have from having to deal with heavy troubleshooting. It is one less worry for me. We have 53 plants operating 24/7. We have problems on a daily basis. We have attacks. It is a huge asset not having the burden of dealing with upgrades because if we do not do those, we are open to vulnerabilities. With NCM, we can focus on everything else. Worrying about updates is a thing of the past. Anybody on the team can go ahead and take a look.

What is most valuable?

The single pane of glass is valuable. Seeing all my clusters there and getting all the alerts in one place helps to manage our global infrastructure. To me, the ability to view or see everything in one single place is very valuable.

We are also able to do lifecycle management and run updates. We have got our weekend back. That is very important. IT guys never have weekends. With Nutanix Cloud Manager, we are able to run updates during normal business hours. We are able to do it with the click of a button. Not having to worry and not having to see how it is running on the other side of the world makes a huge difference.

What needs improvement?

We have clusters not only with HPE. We have some with VMware to use Cisco Call Manager for VoIP. That only runs on VMware. They upgrade the ESXi host but not vCenter, which manages the ESXi host. It would be great if there is a way to include vCenter on the VM because you run the updates, but you do not update vCenter. It complains that you still have not updated it.

Buyer's Guide
Nutanix Cloud Manager (NCM)
May 2026
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For how long have I used the solution?

We started using the first version when it was called Prism in 2018. 

How are customer service and support?

The technical support from Nutanix is excellent. It is not always the same experience. It differs. Sometimes you get someone who is very experienced on a given module or hardware. It depends on who you get, but even if you do not get the fastest guy at the first call, you will get it once the escalation happens. We have not had a case where the issue was not completely solved with a definite solution. I am very happy with Nutanix's support. 

We work with a lot of brands, and it is not always like that. Even with Microsoft, when we open a ticket, the first person is going to tell me to try things that my team has already tried before. We have to tell them that this is not the first rodeo that we are at. We have done this. We need to go beyond that, but they still have to do their due diligence. They do not care about that. They still want to run their script till they get to it. Nutanix is different. We tell them what we have done. They know we are certified. They take that into consideration and go to the next step, which is troubleshooting.

I would rate them a ten out of ten. They are by far the ones we like to work with.

What's my experience with pricing, setup cost, and licensing?

The price depends. I struggle a lot with that because I manage a budget. Not all businesses have the ability to spend that amount of money. When I have a plant that needs 10 VMs running, the smallest cluster I can offer them for high availability is a three-node cluster. It is going to cost me a hundred thousand dollars, whereas I could get a Dell box with 6K Windows Standard installed on it and get Hyper-V running and a couple of VMs, but there is no high availability. We had plants that were running like that because they did not want to spend the money. We had a ransomware attack. In the case of sites with Nutanix, we were up in a week, whereas in the case of the sites with that kind of hardware, we were up three weeks later. They then understood the importance of having proper hardware that can support resiliency and high availability.

It is expensive when you are looking at small locations that need low-latency workloads, but for larger locations, as compared to other guys, even using VMware, it is not that expensive because if you add it all up, it is going to be pretty much the same value. You just need to look at a similar size solution to be able to make a comparison.

What other advice do I have?

We do not use low-code automation. We support manufacturing plants. We do not have to deploy and stop VMs. We use Red Hat OpenShift for some containerized stuff but not a lot. We have some websites for looking for products. We do not have any need to build VMs and destroy them and build them again. It is pretty much what we do on our Azure footprint. We have 400 VMs there. We do not have automation there. We never build templates. We build one or two VMs per month when we get requests. My team builds those VMs even for our developers so that we have cost and check. We do not need to use automation at this point. We appreciate the automation of life cycle management and all those rapid tests that we have to make, but that is the standard automation we use.

I do use playbooks out of Azure but not out of Nutanix.

I would rate Nutanix Cloud Manager a ten out of ten. I have no issues with bad-mouthing it or praising it. In this case, praise is due for sure.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Manager at Sify Technologies
Real User
Top 10
Feb 26, 2026
Hybrid operations have become automated and AI-driven for faster investigations and governance
Pros and Cons
  • "Nutanix Cloud Manager (NCM) is an insightful and extremely good product for hybrid and on-premises environments, making it the best product for SaaS solutions as well."

    What is our primary use case?

    My main use case for Nutanix Cloud Manager (NCM) is to build, operate, and govern hybrid enterprise infrastructures.

    A specific example of how I use Nutanix Cloud Manager (NCM) in hybrid enterprise operations is that I handle the on-premises environment including infrastructures and applications, as well as Microsoft Azure Cloud, utilizing optimizations and insights along with operational automation features.

    These are the use cases for Nutanix Cloud Manager (NCM) that I employ day to day.

    What is most valuable?

    The best features Nutanix Cloud Manager (NCM) offers include automation, AI, and ML integration designed for forensic investigations and the proactive detection of malicious suspicious activities related to applications, threats, and vulnerabilities.

    The automation and AI/ML features help my team by providing support through AI and ML for configurations such as writing cloud premises, infrastructure resource allocations, health monitoring, and optimizations, which we manage through scripting.

    Since using Nutanix Cloud Manager (NCM) for the last four to ten years, I have noticed optimizations regarding resources; we automate queries, health checkers, and compliance issues through Nutanix Cloud Manager (NCM).

    For metrics, I have seen positive insights related to optimizations, cost budgeting, and usage benefits from Nutanix Cloud Manager (NCM).

    Using Nutanix Cloud Manager (NCM)'s low-code automation has certainly made outcomes faster for my team, especially for optimizations, resource management, forensic investigations, and incident management.

    Using Nutanix Cloud Manager (NCM)'s built-in playbooks has freed up time for my IT team to focus on other tasks or projects, especially related to automations such as forensic investigations, MITRE ATT&CK, attack protections, and vulnerability scanning to prevent issues.

    Compared to other cloud management solutions, Nutanix Cloud Manager (NCM) is faster and better designed for automations and built infrastructure resources versus Azure, AWS, and on-premises cloud technologies, and it utilizes VMware technology, which is a great product for IT infrastructure.

    What needs improvement?

    Nutanix Cloud Manager (NCM) is a good product as it stands right now, and there are no additional features I wish to mention or improvements to add.

    For how long have I used the solution?

    I have been working in my current organization in the data center and IT infrastructure for the last seventeen plus years.

    What do I think about the stability of the solution?

    Nutanix Cloud Manager (NCM) is stable.

    What do I think about the scalability of the solution?

    Nutanix Cloud Manager (NCM) is really scalable, as it is designed for faster automations, builds, and operations in a hybrid environment.

    How are customer service and support?

    Nutanix Cloud Manager (NCM) customer support is really the best, and I would rate the customer support a nine.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    Previously, I used Azure and AWS, but those were very on-demand and costly, which is why I switched to using Nutanix Cloud Manager (NCM).

    What was our ROI?

    I have seen a return on investment, particularly in terms of needing fewer employees, money saved, and time saved.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup cost, and licensing shows that Nutanix Cloud Manager (NCM) is not cost-prohibitive; it proves to be very useful compared to Azure, as it maintains a feasible and scalable offering without high costs.

    Which other solutions did I evaluate?

    Before choosing Nutanix Cloud Manager (NCM), I did not evaluate other options extensively; I found that Nutanix Cloud Manager (NCM) is the great hybrid and SaaS-based solution for us.

    What other advice do I have?

    Faster outcomes are very important for my organization, primarily because this is an AML integrated solution, which ensures greater speed with on-premises resources and infrastructures.

    My advice for others looking into using Nutanix Cloud Manager (NCM) is that it depends on scalability, feasibility, and the excellent insights and functionalities they provide to the customer.

    Nutanix Cloud Manager (NCM) is an insightful and extremely good product for hybrid and on-premises environments, making it the best product for SaaS solutions as well, and I rated this review a ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    Last updated: Feb 26, 2026
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    Buyer's Guide
    Nutanix Cloud Manager (NCM)
    May 2026
    Learn what your peers think about Nutanix Cloud Manager (NCM). Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
    900,125 professionals have used our research since 2012.
    Solution Architect at Layer
    Real User
    Top 20
    Sep 13, 2025
    Has improved deployment speed and simplified design planning for multiple enterprise environments
    Pros and Cons
    • "Nutanix Cloud Manager (NCM) does the best with the architecture of the CVM because one CVM for each node makes it more distributed and improves usability, offering more technical improvement compared to other vendors."

      What is our primary use case?

      We use Nutanix Cloud Manager (NCM) for big enterprises in Brazil, including Sebrae, the Minister of Brazil, and three local agencies in Brasília; we have 10 or 11 customers installed.

      What is most valuable?

      Nutanix Cloud Manager (NCM) is easy to use. Last week, I studied the history of Nutanix, the principles, and KVM. It is simple, usable, and intuitive for me. NCM is easier to use, especially for layout. NCM does the best with the architecture of the CVM because one CVM for each node makes it more distributed and improves usability, offering more technical improvement compared to other vendors. NCM is very fast, as my implementation team appreciates it because it's fast to deploy.

      What do I think about the stability of the solution?

      Nutanix Cloud Manager (NCM) is stable. I do not receive emails about releases or new versions, indicating that the solution is solid and safe with very good security.

      What do I think about the scalability of the solution?

      I find the scalability quite easy; I only need to add a license for the core and install the new node for GPU, storage, processing, and memory.

      How are customer service and support?

      I cannot rate Nutanix support since I never contacted them, but I have only heard good things from my team.

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      I have past experiences with vSphere and vCenter, which I had difficulty with. Nutanix Cloud Manager (NCM) is much easier to use, and I appreciate its graphical interface and colors.

      How was the initial setup?

      The deployment process is easy.

      What about the implementation team?

      It's important for us that deployment is fast and easy because my team has all the certifications for deploying Nutanix, and the steps are very easy to understand.

      What was our ROI?

      It saves time for implementation and deployment.

      What's my experience with pricing, setup cost, and licensing?

      Nutanix Cloud Manager (NCM) pricing is reasonable, especially compared to VMware and other solutions that are more expensive. It's less expensive than competitors such as Broadcom.

      Which other solutions did I evaluate?

      I use AWS and GCP, but I have also used VCF for VMware and vCenter, which is similar to NCM.

      What other advice do I have?

      Regarding installation or configuring, I only work in design, specifically with Sizer and quotation nodes; that's my focus.

      The documentation is easy to search for; it's the bible of Nutanix, and I find it pretty good. I haven't used the documentation in my local language, Portuguese, because my English needs improvement, so I use it only in English. My team uses it in Portuguese because some technical people lack expertise in English.

      Everything is satisfactory. We are Platinum Partners with Nutanix.

      On a scale from one to ten, I would rate Nutanix Cloud Manager (NCM) a ten because it's very easy to use.

      Which deployment model are you using for this solution?

      Hybrid Cloud

      If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

      Other
      Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
      PeerSpot user
      Server Administrator at a agriculture with 501-1,000 employees
      Real User
      Top 20
      Jul 15, 2025
      Automatic data syncing and seamless application management improve cloud operations while response times need enhancement
      Pros and Cons
      • "The use case for Nutanix Cloud Manager (NCM) is that we can share data to the cloud and there is no need to sync manually; it automatically runs the job for the data sync from the on-premises to the cloud."

        What is our primary use case?

        The use case for Nutanix Cloud Manager (NCM) is that we can share data to the cloud and there is no need to sync manually. It automatically runs the job for the data sync from the on-premises to the cloud. Some users have data on their systems or servers, so there is no need to keep local data. It will go automatically over the cloud and we can easily access it without any issues. For applications, we can run them without any issues. If I compare with other virtualization such as VXI, there are some issues. However, when comparing with Nutanix Cloud Manager (NCM), it performs better. There is no need to update any software manually as it will update automatically, eliminating the need for downtime.

        What is most valuable?

        What I appreciate most about Nutanix Cloud Manager (NCM) is the compliance aspect. When following the standard procedure, we can easily monitor our infrastructure from a compliance perspective. When we match our compliance requirements, it becomes easier for our clients.

        What needs improvement?

        Recently, I have found some issues with Nutanix Cloud Manager (NCM). When I raise a request for emergency support, I receive a response immediately. However, in some real cases, we have to wait for support. If there are production issues, we sometimes have to wait for 45 minutes to one hour. If they could minimize that response time, it would be more convenient for the client side.

        For how long have I used the solution?

        We have been using Nutanix Cloud Manager (NCM) for the last one year.

        Which solution did I use previously and why did I switch?

        We have used other solutions earlier, but currently we are fully implementing Nutanix Cloud Manager (NCM) on our client side. We do not need to use any other solutions at present.

        How was the initial setup?

        The initial deployment of Nutanix Cloud Manager (NCM) was easy. Simple tasks such as VM creation and data transfer are much easier than other solutions. We can automatically schedule VM snapshots for syncing, and we can easily create VM templates for development purposes.

        Which other solutions did I evaluate?

        Regarding the pricing of Nutanix Cloud Manager (NCM), when compared to others, it is obviously very costly. However, considering the solution quality, I would definitely choose Nutanix. Today's management is focused on costs, and they frequently ask us to negotiate with vendors or suppliers. Nutanix has a fixed price, and during our last renewal, it was around one crore. Management attempted some negotiation but ultimately approved it. They constantly inquire about pricing and alternative solutions, but from an IT perspective, I prefer Nutanix Cloud Manager (NCM).

        What other advice do I have?

        For stability of Nutanix Cloud Manager (NCM), I would rate it a seven. For scalability, I would rate it a nine. 

        On a scale from one to 10, I would rate the solution overall as a seven. 

        I have a small request for Nutanix to arrange sessions for end users. When there are updates or solutions, if they could be explained to end users through sessions or webinars, it would be beneficial. This would help us understand what features are implemented in Nutanix Cloud Manager (NCM) and how we can use them effectively.

        Which deployment model are you using for this solution?

        On-premises

        If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

        Other
        Disclosure: My company does not have a business relationship with this vendor other than being a customer.
        PeerSpot user
        Technological manager at I-Med
        Real User
        Top 20
        Jul 8, 2024
        A world-class solution that helps us to have almost 100% uptime
        Pros and Cons
        • "We have a local partner and all the support from the vendor. It has been a remarkable experience. The product is very easy to use, and the roadmap has been executed transparently. The administration has been quite fast."
        • "We need to get more training and achieve much more consistent training. There is training, and there are courses, but in local terms, we are missing something that would allow us to have a more widespread training program."

        What is our primary use case?

        We have a platform of about 300 virtual machines, and most of the technology was very old, pre-existing legacy technology. We needed a world-class hyperconverged solution that would provide us with the ease of migrating these virtual machines and allow us to have a hybrid platform in the long term. We wanted some of the things in the private cloud and other things in AWS, which is the public cloud that we have. 

        How has it helped my organization?

        We have a local partner and all the support from the vendor. It has been a remarkable experience. The product is very easy to use, and the roadmap has been executed transparently. The administration has been quite fast. There are many things that were totally neglected, and we had to open some support cases. They have been responded to quickly and in a timely manner. It has been a success.

        We have much better performance and efficiency. The uptime of the servers has also increased a lot. We have practically zero outages. It means that our service, which is key in the health industry in our country, is much more stable and has much better public reception. We are one of two companies that provide these transactional services so that people can receive discounts from their insurers when having exams or medical consultations. We serve more than 90% of the country's population for health and connect all companies that give these discounts or health benefits. Our government has a plan with an entity called Fonasa. It is the National Health Fund, and it provides health financing services to practically the entire country. We make the connections between hospitals, clinics, and this National Health Fund to give online discounts at the time of care. Therefore, the uptime has to be very close to 100%, and this solution has helped us get very close to that number.

        In my country, we have very good communications technology and data transmission speeds, but when we have a platform that is out of our reach, such as a regional AWS, we always have latency problems. There are speed problems. At times, there are crashes, micro outages, etc. A very good thing about Nutanix is its speed and performance. We are very eager to try the new features it has. We started with a specific project focusing on the most critical production and the budget. This year, we will be able to cover the entire platform and all the server hardware and utilize all the features of Nutanix Cloud Manager. We are going to do several things in the short term.

        Faster outcomes are important taking into consideration that people are seeking medical attention, and there are many people. When the time comes to make the payment, they access our transactional services through the authentic application by using a fingerprint or making payment online. If we do not have a platform that is very fast, there is a delay and slowness in all clinical centers. When the lower layers that are not in Nutanix begin to suffer service degradation, all the health service centers automatically start calling us and telling us that the service is not working as it should, and people start to get impatient. Therefore, one of the critical pillars for what we do is that all the processing is done very fast.

        Using Nutanix Cloud Manager’s built-in playbooks freed up time for our IT team to focus on other tasks or projects. One of the reasons why we decided on this solution was the amount of prior knowledge that exists. It is not only in terms of the knowledge base and the use cases of other clients but also in terms of everything that helps you. There are pre-built capabilities to make your operations much faster and spend a lot less man hours to manage. We have managed to free up resources and dedicate ourselves to more complex tasks. The playbooks also help me to be able to have a backup within the team. It is very easy for anyone to take the playbooks and apply them, and I can dedicate myself to other things.

        In terms of time savings, at first, there were less time savings because we had to "oil the wheel", but now, I have been able to relieve 25% to 30% of people's burden. When we manage very old legacy platforms, we need a lot of specific knowledge and a lot of hours because what we do takes time. If I need to create a machine, I have to load a backup. It takes a long time. I lose a lot of time while the person is monitoring the process. On the other hand, with Nutanix Cloud Manager, it is very unattended. I click on it, and I can do other things because I know that the process will finish in a timely manner.

        We want to grow, and we want to have more cores, more nodes, and a 100% migration at the end of this year. The truth is that everything that the solution offers helps with this roadmap and its execution. The migration is very fast and well-supported. We are very happy.

        What is most valuable?

        There is the ease of being able to use templates. We can create virtual machines from scratch very quickly. We can use a script or make a copy. Generating backup is very easy. Training is also available to achieve a good skill level. The learning curve is short.

        What needs improvement?

        We need to get more training and achieve much more consistent training. There is training, and there are courses, but in local terms, we are missing something that would allow us to have a more widespread training program. That could be an improvement area for me.

        For how long have I used the solution?

        We have been using Nutanix Cloud Manager for six months.

        What do I think about the stability of the solution?

        It is as per very high standards of the industry. It is at an almost perfect level.

        What do I think about the scalability of the solution?

        I have not had the need to take advantage of the scalability, but I am hopeful that there will not be any problem. I am hopeful that it will be quite smooth. The product works quite well. They have been on the market for many years. It is already a very solid product, and growth is supported.

        How are customer service and support?

        There is a very large knowledge base. The response times and service are also very fast. We have opened very few tickets, and they were resolved quite quickly. When we opened the first ticket, we were inexperienced in the support flow. Walter helped us by making contact with a technician who called us by phone to resolve the problem online with us. Unlike other products that only offer communication via ticket, we had a phone call that helped us solve the problem very quickly. That turned out very well.

        How would you rate customer service and support?

        Positive

        Which solution did I use previously and why did I switch?

        We had Rancher. We were about to use VMware, but almost our entire platform was on-premises. We had virtualization but on-premise. It was difficult to administer.

        How was the initial setup?

        We still have a significant percentage of the platform on-premises. We have already migrated 50% to 60% to Nutanix. For the regional services that are in Ecuador, Colombia, and soon in Mexico, we have AWS.

        I was there when the project started. I believe that every implementation has some moments when there is difficulty. That is why one has to have a partner who knows the product and is experienced in migrations and initial implementation. In our case, it was not so complex. The equipment was arranged, and the initial setups were made. The IT team was trained, and the provider helped us with all the migrations and environment preparation. They also trained us and helped us to learn. I did not see any problems along the way that made us say " Oh, we will have to replan.” It was quite smooth, and deadlines were met.

        What about the implementation team?

        We used a local partner who brought me to .NEXT24. The company is called W-Systems. They are a local partner that offered us the solution and through which, we acquired Nutanix.

        Their technical staff helped us throughout the implementation, and we have had very good results. Their representative, the general manager, Walter Zunkel is the one who invited me to attend .NEXT24. We have been attending sessions and talks, and we have been able to do a lot of networking, it has been very productive and very beneficial.

        What was our ROI?

        It allows me to lower the fixed costs that I have per data center. There is also the possibility of relocating the man hours that I have freed up to projects of much more complexity. That may not be an immediate monetary return, but it does allow me to make a better investment of my team's time.

        What's my experience with pricing, setup cost, and licensing?

        It is an expensive solution, but one has to make the trade-off between what you want to achieve and what you are willing to pay.

        There is a return on investment in a short time. When you make an investment of this magnitude, you expect a return within three years, but it is much earlier here. I measure it in terms of what payments have decreased for the data centers. I am closing one of the data centers because I no longer need to have those physical machines, so that is a saving, and it allows me to leverage the expense that it has. In terms of cost, you have to make a large initial investment, but it provides a good return on investment.

        Which other solutions did I evaluate?

        We evaluated three alternatives. We had VMware and the other two, but I was not part of the decision-making, so I do not know which other two products they considered.

        I was not involved in the evaluation from the beginning, but I saw the results. When you make a comparison and choose a vendor with whom you are going to have a relationship for many years, you have to evaluate the cost. You have to evaluate technical capabilities, and you have to evaluate benefits related to the business.

        I believe that one of the things that made Nutanix win by far in the proposals is its ease, short learning curve, and very natural, organic, and intuitive adoption within the team. The costs were not so high. These solutions are obviously not cheap, but one has to be prepared for that. For me, it is cheaper to pay a lot of money for a good solution than to have to explain to the government about a service that was down for several hours. Nutanix is ​​a platform that has a very short learning curve. Growth occurs in a very organic way. There are all new features. It is not necessary to educate ourselves much. The dashboards are super easy to build. The fact is that it is a world-class solution. I am very happy with it.

        Nutanix Cloud Manager's setup, learning curve, and ease of use were important when deciding on a cloud management solution. The most important thing is the learning curve. I need people to start producing very quickly. The integration characteristics, the compatibility, and the backward compatibility with legacy technologies are other important things. The ease of migration and integration is also important. It is easy to take technologies that are no longer in use, make an evolution, and migrate them to Nutanix. It should also be easy to integrate components that are on other platforms or other architectures. These were several features that made us decide on Nutanix Cloud Manager.

        What other advice do I have?

        I would rate Nutanix Cloud Manager a nine out of ten. There is always room for improvement.

        Which deployment model are you using for this solution?

        On-premises
        Disclosure: My company does not have a business relationship with this vendor other than being a customer.
        PeerSpot user
        Technology director at xpi
        Real User
        Top 20
        Jun 30, 2024
        The learning curve has been smooth, and the technicians are performing a little better regarding response times
        Pros and Cons
        • "Nutanix Cloud Manager is easier for technicians than VMware, so fewer people are needed to do the same tasks. It's critical because if we do things faster, we do them at a lower price, especially if we use fewer human resources."
        • "We are still learning about cloud usage and the integrations we are targeting right now at the event. I believe there is room for improvement, especially with the prices, which are not very friendly."

        What is our primary use case?

        We started migrating from VMware to Nutanix four years ago, and we're seeing much better performance.

        How has it helped my organization?

        We had a difficult disaster recovery situation that we handled with Nutanix Cloud Manager. We also migrated licenses from on-premises in a local environment to the cloud, which is much cheaper.

        What is most valuable?

        Nutanix Cloud Manager is easier for technicians than VMware, so fewer people are needed to do the same tasks. It's critical because if we do things faster, we do them at a lower price, especially if we use fewer human resources. 

        NCM’s built-in playbooks have freed our IT team to focus on other tasks in some areas, but we also have our own local playbooks. This has freed up time for our IT team. Since 2023, we have spent an average of six hours completing an implementation, which allows us to use our IT staff more effectively for other tasks.

        The learning curve has been smooth, and the technicians are performing a little better regarding response times. The only thing that makes a little difference is the virtualization part, which I believe is compensated by the performance part. A short learning curve is important because the infrastructure team is a bit large, so doing things with less time is better. If we take longer, then it will be more expensive.

        What needs improvement?

        We are still learning about cloud usage and the integrations we are targeting right now at the event. I believe there is room for improvement, especially with the prices, which are not very friendly.

        For how long have I used the solution?

        I have used Nutanix Cloud Manager for four years.

        What do I think about the stability of the solution?

        We haven't experienced any downtime. 

        What do I think about the scalability of the solution?

        It's easy to scale Nutanix Cloud Manager for the cloud and local services.

        How are customer service and support?

        I rate Nutanix support nine out of 10. We are happy with the customer service.

        How would you rate customer service and support?

        Positive

        Which solution did I use previously and why did I switch?

        We used VMware previously. It's okay. We made the switch four years ago when we purchased another company that was already using Nutanix. From that moment, we started working with Nutanix, which we didn't know about before.

        How was the initial setup?

        Deploying Nutanix was a smooth experience. The technicians were fluid, and the deployment had no major problems. 

        What about the implementation team?

        We used the help of EDVAL, an integrator company. I liked working with them

        What was our ROI?

        Due to the migration, we are at around 9 percent. We are now talking with them because we have VMware things we are going to migrate to Nutanix. There is a migration and expulsion plan, there is an optimal communication process with them. We are talking to salespeople about reaching around 15 percent or 20 percent reduction thanks to Nutanix's approach and scaling nature.

        What other advice do I have?

        I rate Nutanix Cloud Manager eight out of 10. I wouldn’t give it a 10 because of the price.

        Which deployment model are you using for this solution?

        Hybrid Cloud

        If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

        Microsoft Azure
        Disclosure: My company does not have a business relationship with this vendor other than being a customer.
        PeerSpot user
        Jaffer Derwish - PeerSpot reviewer
        Owner at FutureTech Solutions
        Real User
        Top 20
        Jul 14, 2024
        It is mature with a good learning curve, but the cost is higher than the competition
        Pros and Cons
        • "The most valuable aspect of NCM is its ease of deployment."
        • "NCM is a mature technology product, but it is more costly than some of the other solutions available, which leaves room for improvement."

        What is our primary use case?

        We use NCM in a training environment.

        The solution was picked as part of the hyper-converged platform using Cisco hardware and Nutanix hypervisor software. 

        How has it helped my organization?

        NCM was one of the vendors we compared technology-wise. It is more mature now, of course, and scalability is there. Our use case that I deployed was not around that as well. It was more around the simplicity and automation of that stand-alone system. It meets all those business use cases.

        From the lab and proof of concept of NCM, it efficiently achieved low-code automation outcomes quickly.

        NCM's learning curve is on par with similar cloud management solutions. This is important because we want a single platform to manage multiple domains. As the ecosystem matures, we want to be able to integrate with many vendors. 

        What is most valuable?

        The most valuable aspect of NCM is its ease of deployment. Nutanix provides the software and licensing to utilize Cisco's X86 hardware. It is a turnkey solution, so instead of building different infrastructure components, almost everything is out of the box.

        What needs improvement?

        NCM is a mature technology product, but it is more costly than some of the other solutions available, which leaves room for improvement.

        For how long have I used the solution?

        I have been using NCM for five years.

        What do I think about the scalability of the solution?

        NCM is scalable.

        What's my experience with pricing, setup cost, and licensing?

        The five-year term for NCM's license cost and support was around five million. Compared to a competitive product that was almost half the cost of this system.

        What other advice do I have?

        I would rate NCM seven out of ten.

        The use cases differ for everyone, so they should evaluate NCM based on their requirements.

        Disclosure: My company does not have a business relationship with this vendor other than being a customer.
        PeerSpot user
        Commercial manager at E-minkatech S.A.
        Real User
        Top 20
        Jul 8, 2024
        Provides visibility into the entire infrastructure with a single click
        Pros and Cons
        • "Simplicity is most valuable because, with a single click, we have visibility of the entire infrastructure."
        • "The interoperability with different clouds can be better so that one can even integrate the infrastructure of different clouds. They can interoperate better with other clouds because currently, you have to buy Nutanix resources in the cloud."

        What is our primary use case?

        We work in the public sector, which includes local governments, fire departments, and transportation. The most interesting use case is that we have set up a private cloud with two sites where they are replicated, and from the same console, we have synchronous replication using 1M Ethernet. The RPO is zero.

        How has it helped my organization?

        Our clients like its simplicity. That is a great value. We moved from a three-layer infrastructure to a private cloud infrastructure. It has resulted in a lot of simplicity which is reflected in the availability of services.

        Simplicity is the biggest value that we can see. This is super important for us because the technical team is dedicated to looking at the data and how to generate value for the business instead of worrying about the technology.

        Using the built-in playbooks has freed up the time for our IT team. Instead of managing storage, CPU, and memory, they can dedicate their time to thinking about the needs of the business and attending to those needs. We have had clients who reduced their operations time by 60% to 70%.

        Nutanix Cloud Manager helps your team a lot to address your current automation needs while planning for future expansion. You have a forecast of how your infrastructure is being used. This allows you to have visibility of what actions you should take to avoid reaching day zero. It helps you a lot.

        Its installation is relatively simple. The administration is very intuitive. You have an HTML 5 interface that you can use on any device. I have clients who manage their infrastructure from their smartphones, no matter where they are. Its being very intuitive has helped us to deliver 4-hour workshops. We had an interesting case in the sector of transportation in Quito, Ecuador. A person who provided support and was with the help desk went on to manage the data center with just a 4-hour training. He went from being help desk support to being the data center manager, all with Nutanix. That easily gives an idea about its learning curve.

        Nutanix Cloud Manager’s setup, learning curve, and ease of use were definitely important when deciding on a cloud management solution. In fact, we have been growing in infrastructure, and it has been maintained precisely due to the ease of use and small learning curve. It frees up time from the daily issues of looking at technology. The customers are happy and continue to grow.

        What is most valuable?

        Simplicity is most valuable because, with a single click, we have visibility of the entire infrastructure. We can focus more on the availability of services instead of being aware of the CPU, memory, or hard drives. With one click, we can see the availability of our services.

        What needs improvement?

        The interoperability with different clouds can be better so that one can even integrate the infrastructure of different clouds. They can interoperate better with other clouds because currently, you have to buy Nutanix resources in the cloud.

        For how long have I used the solution?

        It has been four years as partners and service providers for our clients.

        What do I think about the stability of the solution?

        Its stability is very good. We did not have any issues for which we had to stop our services.

        What do I think about the scalability of the solution?

        It is a very important aspect of Nutanix solutions.

        How are customer service and support?

        It is efficient and fast. It is in Spanish, which is an advantage. There is always the option for technical support in Spanish.

        How would you rate customer service and support?

        Positive

        Which solution did I use previously and why did I switch?

        In Ecuador, Nutanix began to introduce itself in 2016 in such a way that the customers moved from traditional infrastructures to Nutanix right away.

        How was the initial setup?

        We have both kinds of deployments. We have clients who have private clouds, and then we have clients who have hybrid clouds. Our clients use Amazon Web Services and Microsoft Azure.

        As a company, we do the implementations autonomously. It is simple. I do not personally do it. Our technical team does it. We can do the deployment or migration of about 15 to 20 virtual machines in four hours, so investing about four hours to move an entire legacy data center solution to a Nutanix Infrastructure is more than fine. 

        We have an implementation strategy. We follow the best practices. We have a trained technical team, and they follow the objectives.

        What was our ROI?

        If you compare it with a traditional model or with a native cloud, then definitely the best alternative is to make an investment in Nutanix solutions. The return on investment varies depending on what you compare it with. In Ecuador, in the public sector, they force them to buy a three-year licensed solution. So, if you compare it to three years with traditional or cloud-native infrastructure, the Nutanix solution is definitely a winner.

        What's my experience with pricing, setup cost, and licensing?

        For Ecuador, this is a sensitive issue. It is a small economy, so the issue of budget is very sensitive. You find many small businesses and government clients who do not renew, for example, support or guarantees, which raises the risk level for them. We are always advising them that it is necessary to renew the services or infrastructure.

        Which other solutions did I evaluate?

        We evaluated many solutions before switching to Nutanix Cloud Manager. However, once the customers get to know Nutanix, they always prefer to stay with the solution.

        Our customers choose Nutanix for the experience. Our customers have stayed with Nutanix because they did feel a change before and after. Before Nutanix, managing storage required time and working on weekends outside of business hours. Having to shut down the services to make firmware updates of different components of the data center was an issue. Now they can do this during business hours without the risk of services being unavailable.

        What other advice do I have?

        Overall, I would rate Nutanix Cloud Manager a ten out of ten.

        Disclosure: My company does not have a business relationship with this vendor other than being a customer.
        PeerSpot user
        Buyer's Guide
        Download our free Nutanix Cloud Manager (NCM) Report and get advice and tips from experienced pros sharing their opinions.
        Updated: May 2026
        Buyer's Guide
        Download our free Nutanix Cloud Manager (NCM) Report and get advice and tips from experienced pros sharing their opinions.