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Cloud and Infrastructure Manager at Yageo Co., Ltd
Real User
Jul 21, 2024
Makes it easy to manage our global infrastructure and frees up time
Pros and Cons
  • "The single pane of glass is valuable. Seeing all my clusters there and getting all the alerts in one place helps to manage our global infrastructure. To me, the ability to view or see everything in one single place is very valuable."
  • "We have clusters not only with HPE. We have some with VMware to use Cisco Call Manager for VoIP. That only runs on VMware. They upgrade the ESXi host but not vCenter, which manages the ESXi host. It would be great if there is a way to include vCenter on the VM because you run the updates, but you do not update vCenter."

What is our primary use case?

We mainly use it for infrastructure as a service. We use it for managing the clusters and hardware and running the VLCM updates. We do not use it to manage files and all the embedded because we have other solutions corporate-wide for it. It is pretty much being used to manage the infrastructure of the clusters and make sure that we have all the licenses applied to all the different clusters around the world.

We are multinational. I have clusters right now but not on all 53 plants. We have some Acronis data centers. They are called Co Lo data centers. We have a couple of those data centers with Nutanix in them. We have one in Tokyo, one in Ashburn, and then we have a couple of data centers in Mexico with Nutanix. We also have some in the US, some in Portugal where I am from, Italy, Germany, Asia, China, and Japan. We are around the world, and we use Prism to manage all those data centers.

How has it helped my organization?

Centralization is the main benefit. We are a company that is growing a lot due to acquisitions. Each of the companies we acquire does not use all of the same hardware or solutions. The mission of my team is to design and deploy solutions for all the new companies around the world and make sure they adopt our solutions. This is good to showcase to them what we have and make them see that they can manage their own side of the world. They can get granularity there and be able to support all their business locally. We still can have a backup team, which is my team, supporting them in case there are issues. There is always someone looking at it if something goes wrong. 

We do not have to be alerted by an outage. We can work on an issue before it happens or as it happens. Sometimes, when people get up, the issue is already fixed because we can do all that remotely. NCM allows that.

Nutanix Cloud Manager has saved our IT time. We got our weekends back. Previously, having a different type of infrastructure with Cisco UCS and VMware, updating the Cisco component, the EMC storage, and downloading everything sometimes was a week's worth of work. We had to do upgrades on weekends because we could not do it online. Since we started using NCM and LCM out of NCM, we went from one-day upgrades to one hour. Earlier, we were running it for a one-year period, and now we are running it every month and that is a complete cluster upgrade. There is no downtime and no business complaints. We just warn them that we are doing this. We have total confidence and total trust that it is not going to be an issue.

In terms of ease of use, I use a lot of hypervisors, and there is nothing that can be compared to it, whether it is VMware, Hyper-V, or even Azure. The Azure portal does not have a one-click to update everything. If you look at the on-prem things, I have Cisco UCS, Lenovo, and IBM servers that I use in VMware. There was no single panel where I could manage all that together. There were always different things to manage. You needed knowledge and training. Nowadays, a new hire can come in, and I can tell them to run this every week. They will be able to do it without training.

It frees up the staff that I have from having to deal with heavy troubleshooting. It is one less worry for me. We have 53 plants operating 24/7. We have problems on a daily basis. We have attacks. It is a huge asset not having the burden of dealing with upgrades because if we do not do those, we are open to vulnerabilities. With NCM, we can focus on everything else. Worrying about updates is a thing of the past. Anybody on the team can go ahead and take a look.

What is most valuable?

The single pane of glass is valuable. Seeing all my clusters there and getting all the alerts in one place helps to manage our global infrastructure. To me, the ability to view or see everything in one single place is very valuable.

We are also able to do lifecycle management and run updates. We have got our weekend back. That is very important. IT guys never have weekends. With Nutanix Cloud Manager, we are able to run updates during normal business hours. We are able to do it with the click of a button. Not having to worry and not having to see how it is running on the other side of the world makes a huge difference.

What needs improvement?

We have clusters not only with HPE. We have some with VMware to use Cisco Call Manager for VoIP. That only runs on VMware. They upgrade the ESXi host but not vCenter, which manages the ESXi host. It would be great if there is a way to include vCenter on the VM because you run the updates, but you do not update vCenter. It complains that you still have not updated it.

Buyer's Guide
Nutanix Cloud Manager (NCM)
August 2026
Learn what your peers think about Nutanix Cloud Manager (NCM). Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
911,436 professionals have used our research since 2012.

For how long have I used the solution?

We started using the first version when it was called Prism in 2018. 

How are customer service and support?

The technical support from Nutanix is excellent. It is not always the same experience. It differs. Sometimes you get someone who is very experienced on a given module or hardware. It depends on who you get, but even if you do not get the fastest guy at the first call, you will get it once the escalation happens. We have not had a case where the issue was not completely solved with a definite solution. I am very happy with Nutanix's support. 

We work with a lot of brands, and it is not always like that. Even with Microsoft, when we open a ticket, the first person is going to tell me to try things that my team has already tried before. We have to tell them that this is not the first rodeo that we are at. We have done this. We need to go beyond that, but they still have to do their due diligence. They do not care about that. They still want to run their script till they get to it. Nutanix is different. We tell them what we have done. They know we are certified. They take that into consideration and go to the next step, which is troubleshooting.

I would rate them a ten out of ten. They are by far the ones we like to work with.

What's my experience with pricing, setup cost, and licensing?

The price depends. I struggle a lot with that because I manage a budget. Not all businesses have the ability to spend that amount of money. When I have a plant that needs 10 VMs running, the smallest cluster I can offer them for high availability is a three-node cluster. It is going to cost me a hundred thousand dollars, whereas I could get a Dell box with 6K Windows Standard installed on it and get Hyper-V running and a couple of VMs, but there is no high availability. We had plants that were running like that because they did not want to spend the money. We had a ransomware attack. In the case of sites with Nutanix, we were up in a week, whereas in the case of the sites with that kind of hardware, we were up three weeks later. They then understood the importance of having proper hardware that can support resiliency and high availability.

It is expensive when you are looking at small locations that need low-latency workloads, but for larger locations, as compared to other guys, even using VMware, it is not that expensive because if you add it all up, it is going to be pretty much the same value. You just need to look at a similar size solution to be able to make a comparison.

What other advice do I have?

We do not use low-code automation. We support manufacturing plants. We do not have to deploy and stop VMs. We use Red Hat OpenShift for some containerized stuff but not a lot. We have some websites for looking for products. We do not have any need to build VMs and destroy them and build them again. It is pretty much what we do on our Azure footprint. We have 400 VMs there. We do not have automation there. We never build templates. We build one or two VMs per month when we get requests. My team builds those VMs even for our developers so that we have cost and check. We do not need to use automation at this point. We appreciate the automation of life cycle management and all those rapid tests that we have to make, but that is the standard automation we use.

I do use playbooks out of Azure but not out of Nutanix.

I would rate Nutanix Cloud Manager a ten out of ten. I have no issues with bad-mouthing it or praising it. In this case, praise is due for sure.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Technology director at xpi
Real User
Jun 30, 2024
The learning curve has been smooth, and the technicians are performing a little better regarding response times
Pros and Cons
  • "Nutanix Cloud Manager is easier for technicians than VMware, so fewer people are needed to do the same tasks. It's critical because if we do things faster, we do them at a lower price, especially if we use fewer human resources."
  • "We are still learning about cloud usage and the integrations we are targeting right now at the event. I believe there is room for improvement, especially with the prices, which are not very friendly."

What is our primary use case?

We started migrating from VMware to Nutanix four years ago, and we're seeing much better performance.

How has it helped my organization?

We had a difficult disaster recovery situation that we handled with Nutanix Cloud Manager. We also migrated licenses from on-premises in a local environment to the cloud, which is much cheaper.

What is most valuable?

Nutanix Cloud Manager is easier for technicians than VMware, so fewer people are needed to do the same tasks. It's critical because if we do things faster, we do them at a lower price, especially if we use fewer human resources. 

NCM’s built-in playbooks have freed our IT team to focus on other tasks in some areas, but we also have our own local playbooks. This has freed up time for our IT team. Since 2023, we have spent an average of six hours completing an implementation, which allows us to use our IT staff more effectively for other tasks.

The learning curve has been smooth, and the technicians are performing a little better regarding response times. The only thing that makes a little difference is the virtualization part, which I believe is compensated by the performance part. A short learning curve is important because the infrastructure team is a bit large, so doing things with less time is better. If we take longer, then it will be more expensive.

What needs improvement?

We are still learning about cloud usage and the integrations we are targeting right now at the event. I believe there is room for improvement, especially with the prices, which are not very friendly.

For how long have I used the solution?

I have used Nutanix Cloud Manager for four years.

What do I think about the stability of the solution?

We haven't experienced any downtime. 

What do I think about the scalability of the solution?

It's easy to scale Nutanix Cloud Manager for the cloud and local services.

How are customer service and support?

I rate Nutanix support nine out of 10. We are happy with the customer service.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used VMware previously. It's okay. We made the switch four years ago when we purchased another company that was already using Nutanix. From that moment, we started working with Nutanix, which we didn't know about before.

How was the initial setup?

Deploying Nutanix was a smooth experience. The technicians were fluid, and the deployment had no major problems. 

What about the implementation team?

We used the help of EDVAL, an integrator company. I liked working with them

What was our ROI?

Due to the migration, we are at around 9 percent. We are now talking with them because we have VMware things we are going to migrate to Nutanix. There is a migration and expulsion plan, there is an optimal communication process with them. We are talking to salespeople about reaching around 15 percent or 20 percent reduction thanks to Nutanix's approach and scaling nature.

What other advice do I have?

I rate Nutanix Cloud Manager eight out of 10. I wouldn’t give it a 10 because of the price.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Nutanix Cloud Manager (NCM)
August 2026
Learn what your peers think about Nutanix Cloud Manager (NCM). Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
911,436 professionals have used our research since 2012.
It architect at LKAB
Real User
Jul 21, 2024
We can do a lot with little effort and APIs are very helpful for our automation
Pros and Cons
  • "The ability to use the APIs and talk to it through APIs is the most beneficial feature for us because we have to do automation."
  • "Its licensing can be better."

What is our primary use case?

It is a part of our automation tool.

How has it helped my organization?

It has helped us with our automation. That is the biggest benefit of it.

It is quite easy to get started and be up and running. I would rate it highly in that aspect because you can create lots of things with a small amount of effort or in a small amount of time. These faster outcomes are important for everybody. We do not have any special needs for speed, but everybody needs speed.

Nutanix Cloud Manager’s built-in playbooks have freed up time for our IT team to focus on other tasks or projects. You set it up and then you forget about it, but it is hard to provide any metrics because we have some work to do to use it all the way. We are expecting to have about 20 hours a week of time savings when we are done. That is the expectation, and let us see if we end up there.

Nutanix Cloud Manager is a part of our automation, so it needs to be there. It is important.

I can compare it to Azure. Nutanix is way simpler to start with. It is simple to use. It is not a simple tool, but it is simple to use.

What is most valuable?

The ability to use the APIs and talk to it through APIs is the most beneficial feature for us because we have to do automation.

What needs improvement?

Its licensing can be better.

For how long have I used the solution?

I have been using Nutanix Cloud Manager for about two years.

What do I think about the stability of the solution?

It is very stable. We have been using Nutanix for 13 years. We have not had any downtime because of Nutanix.

What do I think about the scalability of the solution?

I have not thought about it. If Nutanix Cloud Manager scales with your cluster as a whole, it is then good.

We do not have plans to increase its usage for this use case.

How are customer service and support?

In general, Nutanix's customer service is good. It was better a couple of years ago, but we know that the company is growing. You can feel that as a user, but it is still good. When you get the right technician, you will always have things sorted.

We get the response on time. Sometimes, you might need to prioritize your ticket a bit, but it is working fine.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not use any other solution in the same way that we are using Nutanix Cloud Manager.

We are a heavy Nutanix customer, so we just ended up with it. Its ease of use was important because it made things easier.

How was the initial setup?

It was easy. We did the trial and started using it.

What about the implementation team?

We take care of the deployment. I am a consultant.

What was our ROI?

We have time savings, and time is money.

What's my experience with pricing, setup cost, and licensing?

It is a nightmare to keep up with all the licensing. I would prefer everything to be at one price.

Which other solutions did I evaluate?

We evaluate a lot of things.

What other advice do I have?

I would rate Nutanix Cloud Manager an eight out of ten. I have not yet explored everything in it. I am not sure about everything it can do. It might be a ten, but I do not have that much experience with it to give it a ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Jaffer Derwish - PeerSpot reviewer
Owner at FutureTech Solutions
Real User
Jul 14, 2024
It is mature with a good learning curve, but the cost is higher than the competition
Pros and Cons
  • "The most valuable aspect of NCM is its ease of deployment."
  • "NCM is a mature technology product, but it is more costly than some of the other solutions available, which leaves room for improvement."

What is our primary use case?

We use NCM in a training environment.

The solution was picked as part of the hyper-converged platform using Cisco hardware and Nutanix hypervisor software. 

How has it helped my organization?

NCM was one of the vendors we compared technology-wise. It is more mature now, of course, and scalability is there. Our use case that I deployed was not around that as well. It was more around the simplicity and automation of that stand-alone system. It meets all those business use cases.

From the lab and proof of concept of NCM, it efficiently achieved low-code automation outcomes quickly.

NCM's learning curve is on par with similar cloud management solutions. This is important because we want a single platform to manage multiple domains. As the ecosystem matures, we want to be able to integrate with many vendors. 

What is most valuable?

The most valuable aspect of NCM is its ease of deployment. Nutanix provides the software and licensing to utilize Cisco's X86 hardware. It is a turnkey solution, so instead of building different infrastructure components, almost everything is out of the box.

What needs improvement?

NCM is a mature technology product, but it is more costly than some of the other solutions available, which leaves room for improvement.

For how long have I used the solution?

I have been using NCM for five years.

What do I think about the scalability of the solution?

NCM is scalable.

What's my experience with pricing, setup cost, and licensing?

The five-year term for NCM's license cost and support was around five million. Compared to a competitive product that was almost half the cost of this system.

What other advice do I have?

I would rate NCM seven out of ten.

The use cases differ for everyone, so they should evaluate NCM based on their requirements.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Commercial manager at E-minkatech S.A.
Real User
Jul 8, 2024
Provides visibility into the entire infrastructure with a single click
Pros and Cons
  • "Simplicity is most valuable because, with a single click, we have visibility of the entire infrastructure."
  • "The interoperability with different clouds can be better so that one can even integrate the infrastructure of different clouds. They can interoperate better with other clouds because currently, you have to buy Nutanix resources in the cloud."

What is our primary use case?

We work in the public sector, which includes local governments, fire departments, and transportation. The most interesting use case is that we have set up a private cloud with two sites where they are replicated, and from the same console, we have synchronous replication using 1M Ethernet. The RPO is zero.

How has it helped my organization?

Our clients like its simplicity. That is a great value. We moved from a three-layer infrastructure to a private cloud infrastructure. It has resulted in a lot of simplicity which is reflected in the availability of services.

Simplicity is the biggest value that we can see. This is super important for us because the technical team is dedicated to looking at the data and how to generate value for the business instead of worrying about the technology.

Using the built-in playbooks has freed up the time for our IT team. Instead of managing storage, CPU, and memory, they can dedicate their time to thinking about the needs of the business and attending to those needs. We have had clients who reduced their operations time by 60% to 70%.

Nutanix Cloud Manager helps your team a lot to address your current automation needs while planning for future expansion. You have a forecast of how your infrastructure is being used. This allows you to have visibility of what actions you should take to avoid reaching day zero. It helps you a lot.

Its installation is relatively simple. The administration is very intuitive. You have an HTML 5 interface that you can use on any device. I have clients who manage their infrastructure from their smartphones, no matter where they are. Its being very intuitive has helped us to deliver 4-hour workshops. We had an interesting case in the sector of transportation in Quito, Ecuador. A person who provided support and was with the help desk went on to manage the data center with just a 4-hour training. He went from being help desk support to being the data center manager, all with Nutanix. That easily gives an idea about its learning curve.

Nutanix Cloud Manager’s setup, learning curve, and ease of use were definitely important when deciding on a cloud management solution. In fact, we have been growing in infrastructure, and it has been maintained precisely due to the ease of use and small learning curve. It frees up time from the daily issues of looking at technology. The customers are happy and continue to grow.

What is most valuable?

Simplicity is most valuable because, with a single click, we have visibility of the entire infrastructure. We can focus more on the availability of services instead of being aware of the CPU, memory, or hard drives. With one click, we can see the availability of our services.

What needs improvement?

The interoperability with different clouds can be better so that one can even integrate the infrastructure of different clouds. They can interoperate better with other clouds because currently, you have to buy Nutanix resources in the cloud.

For how long have I used the solution?

It has been four years as partners and service providers for our clients.

What do I think about the stability of the solution?

Its stability is very good. We did not have any issues for which we had to stop our services.

What do I think about the scalability of the solution?

It is a very important aspect of Nutanix solutions.

How are customer service and support?

It is efficient and fast. It is in Spanish, which is an advantage. There is always the option for technical support in Spanish.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

In Ecuador, Nutanix began to introduce itself in 2016 in such a way that the customers moved from traditional infrastructures to Nutanix right away.

How was the initial setup?

We have both kinds of deployments. We have clients who have private clouds, and then we have clients who have hybrid clouds. Our clients use Amazon Web Services and Microsoft Azure.

As a company, we do the implementations autonomously. It is simple. I do not personally do it. Our technical team does it. We can do the deployment or migration of about 15 to 20 virtual machines in four hours, so investing about four hours to move an entire legacy data center solution to a Nutanix Infrastructure is more than fine. 

We have an implementation strategy. We follow the best practices. We have a trained technical team, and they follow the objectives.

What was our ROI?

If you compare it with a traditional model or with a native cloud, then definitely the best alternative is to make an investment in Nutanix solutions. The return on investment varies depending on what you compare it with. In Ecuador, in the public sector, they force them to buy a three-year licensed solution. So, if you compare it to three years with traditional or cloud-native infrastructure, the Nutanix solution is definitely a winner.

What's my experience with pricing, setup cost, and licensing?

For Ecuador, this is a sensitive issue. It is a small economy, so the issue of budget is very sensitive. You find many small businesses and government clients who do not renew, for example, support or guarantees, which raises the risk level for them. We are always advising them that it is necessary to renew the services or infrastructure.

Which other solutions did I evaluate?

We evaluated many solutions before switching to Nutanix Cloud Manager. However, once the customers get to know Nutanix, they always prefer to stay with the solution.

Our customers choose Nutanix for the experience. Our customers have stayed with Nutanix because they did feel a change before and after. Before Nutanix, managing storage required time and working on weekends outside of business hours. Having to shut down the services to make firmware updates of different components of the data center was an issue. Now they can do this during business hours without the risk of services being unavailable.

What other advice do I have?

Overall, I would rate Nutanix Cloud Manager a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Manager at Editus Luxembourg S.A.
Real User
Jun 16, 2024
Good price, excellent support, and a lot of time savings
Pros and Cons
  • "There is less management for the team than before, so there is a complete gain of time. It freed up our staff's time for other work. This is something that is important for our company."
  • "The web interface could be improved at some points."

What is our primary use case?

We completely migrated all of our data centers from VMware to Nutanix. We were running a hyper-converged infrastructure based on HPE systems. We chose the full Nutanix stack because of the level of performance and the availability. There was the robustness of the systems, and it also looked simpler to manage than VMware.

How has it helped my organization?

The system is more robust now. In terms of performance, some users mentioned performance improvement for some legal applications without having to touch anything.

When it comes to faster outcomes, we are not dealing with projects that need to be delivered to the market very fast, so that is not the most important point for us. Nutanix does help us with our DevOps operations. We can support our development teams in a better way by providing them with resources faster than before. We have completely automated the provisioning of Linux systems that are used to host web applications. We are better than before.

Its ease of use is very important because the team is limited in capacity. We wanted a good partner to support us. One concern before migrating to Nutanix was that the community is less developed than VMware. Now that we have migrated, it is not a concern anymore. Nutanix was able to live up to our expectations.

What is most valuable?

There is less management for the team than before, so there is a complete gain of time. It freed up our staff's time for other work. This is something that is important for our company. We have 130 people in our company, and my IT infrastructure and operations team has six people, including two people for the service desk. We do not have many system engineers or network engineers, so the more we can gain on basic tasks, the more time we have for the projects or to improve our different solutions. We are able to save 10% to 15% of the time or at least one infrastructure engineer's time.

What needs improvement?

The web interface could be improved at some points.

We are currently facing one issue regarding management. We have two clusters supported on different sites with synchronous replication. The central point of management must be completely deployed on a Nutanix system with a witness. That is something that should be improved in the future.

The other issue that we are facing is related to integration. There is a lack of integration with our Veeam backup solution. It is not very well integrated with that, but this issue is not completely on the Nutanix side.

For how long have I used the solution?

We migrated to Nutanix last summer. It has been almost one year.

What do I think about the scalability of the solution?

It meets our current needs. I would rate it an eight out of ten for that. In terms of future expansion, when we migrated last year, we already planned for the resources. We are okay for the next three to four years. We may install a new cluster next year on a third site.

How are customer service and support?

Their technical support is excellent. They are easy to approach, and their action time is very fast. For all the priority cases that can impact production, I can directly contact my local Nutanix team. Within 20 minutes of opening a case, we get a message.

Which solution did I use previously and why did I switch?

We did not use a similar solution before, so I cannot compare it with others, but it is easier than what we were doing before.

How was the initial setup?

We are using only the Azure cloud. We deployed the new infrastructure in parallel to the old one. We interconnected everything. The migration lasted two weeks. In two weeks, we migrated all of our virtual machine servers from the development environment to the production environment.

It was a very simple process from Nutanix's point of view. We also moved to new firewall technology in parallel. It took two weeks because we were retaining all the firewall policies at the same time. If we had to move only from VMware to Nutanix, we could have done the job in one night for 1,200 virtual machines.

What's my experience with pricing, setup cost, and licensing?

Its price is correct.

Which other solutions did I evaluate?

There was a competition with VMware for the virtualization part and with different types of vendors, such as Cisco, HPE, etc.

What other advice do I have?

I would rate Nutanix Cloud Manager an eight out of ten. Some interfaces can be improved, but its performance is perfect.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Technical Director at Cutter Project Limited
Real User
Jun 16, 2024
Anyone can use it because it's web-based and intuitive
Pros and Cons
  • "Nutanix Cloud Manager's data protection policies are nice. Sometimes our customers provision their own workloads. Regardless of whether they provision their workloads, we need to know that the data protection policies automatically protect their VMs locally and/or to another cluster. We don't need to have a conversation about data protection. It's already there."
  • "I've had some challenges with the latest versions. I think the resource requirements are a little too high. The resources that Nutanix Cloud Manager needs begin to account for a larger proportion of the resources the customers buy. In the announcement for the version they released today, they said there would be a lightweight version, so hopefully that has been addressed."

What is our primary use case?

We use Nutanix Cloud Manager for monitoring. It gives us visibility into our customers' workloads. It's easy to workload right on Nutanix, but you must be able to monitor how well it's running and the migrations occurring inside. 

Most of our customers have on-prem environments, so they can have a Nutanix cloud cluster inside one of the big hyperscalers. With NCM, you can use your existing Nutanix licensing or procure a cluster in the hyperscaler that looks and smells like what you've got on-prem. You have the CapEx model, where customers get their budget at the start of the year and buy what they need, and the OpEx model, where they pay monthly. This caters to both customers. 

Most of our cloud-based customers use Azure because they are Office 365 customers, and Azure is the path of least resistance. However, we do have GCP and AWS customers. In the case of AWS, it's more about the available tooling

How has it helped my organization?

Nutanix Cloud Manager lets us have more informed discussions with our customers. We can tell them that their virtual machines are underprovisioned or overprovisioned. They can get more from their investment. The customers have already purchased the hardware and the licenses, so they are wasting resources and money if their machines are too big. If they are too small, the customer should make them bigger.

The capacity runway is useful for monthly and quarterly service reviews. We have a report that we can present to customers estimating their future needs. For example, we can say, "You will run out of memory in six months at your current trajectory." 

Nutanix Cloud Manager enables those conversations. We provide each customer with a meaningful dashboard where they can easily see all their clusters and which ones are hot. 

What is most valuable?

Nutanix Cloud Manager's data protection policies are nice. Sometimes our customers provision their own workloads. Regardless of whether they provision their workloads, we need to know that the data protection policies automatically protect their VMs locally and/or to another cluster. We don't need to have a conversation about data protection. It's already there.

GPU monitoring is crucial because we do a lot of desktop virtualization. It can tell us which desktop uses the most resources or has too many allocated resources so we can right-size them. The reporting is honest, which I find refreshing. Many vendors will tell you that you need to buy resources, whereas Nutanix Cloud Manager helps us identify over-provisioning so we can get resources back.

The pre-defined reports are simple. We can very quickly get a report showing which VMs are running, the latency, resource usage, etc. It gives us that information fast. If we migrate data on Monday, we'll have a week's worth of reporting telling us how it went by Friday. We can also get end-of-the-month reporting. 

Nutanix Cloud Manager's low-code automation features are excellent. We previously used vRealize Automation, which requires considerable effort to do simple things. With Nutanix Cloud Manager, we can do things with one click. Currently, our workload is primarily VDI, so it doesn't fit so well, but I'd like to increase the usage. So many customers are using Nutanix Cloud Manager just to manage their hypervisor environment, but the platform has much more to offer. This is a good example of where repetitive tasks can be automated. 

Humans make mistakes, and automation is a big help. It also helps when you don't need to be a rocket scientist to develop automation. You don't need to know much about coding, but it's helpful to know a little and understand what you're trying to achieve.

Our workloads are generally static, but automation is needed to make those changes safely when they change. Automation saves time if you are migrating and provisioning new workloads.

Long gone are the days when you had specialized admins who would be solely responsible for Nutanix environments. Most of us today are generalists. We have a breadth of knowledge, not depth, so filling the gaps with low-code automation is critical.  Reducing the number of clicks needed is great, but consistency is more important. We must ensure that all those workloads are built the same way, so all the expectations are the same.

What needs improvement?

I've had some challenges with the latest versions. I think the resource requirements are a little too high. The resources that Nutanix Cloud Manager needs begin to account for a larger proportion of the resources the customers buy. In the announcement for the version they released today, they said there would be a lightweight version, so hopefully that has been addressed.

For how long have I used the solution?

We have used Nutanix Cloud Manager for about four years. We've been using it since before it was called cloud manager. 

What do I think about the stability of the solution?

I've never had any issues expanding clusters or upgrading. Nutanix is undergoing architectural changes and shifting toward microservices. That has been challenging because it's very different, but when it's up and running, it just works. 

What do I think about the scalability of the solution?

As a VDI customer, we have 25,000 VMs, but that is not necessarily that many. We must be mindful of the limits, but we can design around those, so it isn't a problem. 

How are customer service and support?

I rate Nutanix support 10 out of 10. Their support is nice because they'll often connect you with a technician you've spoken with before. I like that because if you call at the same time, you'll get someone in the same region, so you'll probably know who that person is. That's critical because relationships are important. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We've worked with other solutions. I've always said that Nutanix is like IT for Dummies, and I'm happy to be considered a dummy. With other platforms, you need to deploy another management solution, but Nutanix provides basic management out of the box. It takes a couple of clicks to implement microsegmentation and data protection. 

The thing I like the most about Nutanix Cloud Manager is that it's high availability by design. You get three nodes, so you don't have a single point of failure like you do with other vendors. When you log into it, the front page tells you whether you'll have a good day. If it's all green, you can have a cup of coffee because everything is fine, but don't pick up the phone if everything is red because it's all broken. 

I love that I don't need to work hard to find my information. Nutanix Cloud Manager is a delight to set up. It takes a few clicks to deploy out of Prism Central. Anyone can use it because it's web-based and intuitive. You can monitor things at a high level with the click of a button. Generating basic scheduled reports is easy, so our C-level managers can see how their investment is performing. It's as intuitive as possible and all in one dashboard. 

Monitoring is a pillar. We need to monitor our customers' workloads for availability. If a customer doesn't use Nutanix, we'll go with something else, but NCM is the go-to solution for Nutanix. It's never a conversation about whether to use NCM or something else. 

How was the initial setup?

The deployment is straightforward. You give it a few details about IP addresses, etc., press a button, and go make a cup of coffee. It's all done when you get back.

What was our ROI?

We've seen a return using Nutanix Cloud Manager in the form of time saved. Time is expensive to our organization, and we've preferred to invest in tooling in recent years rather than people. We've saved a lot of time because we don't need to work as hard using NCM, which enables us to work smarter. 

What's my experience with pricing, setup cost, and licensing?

It's always difficult to discuss Nutanix Cloud Manager pricing because the cost varies wildly depending on the customer and the region. Desktop virtualization is simpler because there is a defined scope. You can tell the Nutanix salesperson how many users you have. In a more traditional environment, it's always best to have NCM for monitoring because you'd be crazy not to. 

Which other solutions did I evaluate?

We didn't evaluate anything else because Nutanix solutions always work better together. You may already be paying for Nutanix Cloud Manager in your licensing, and the way Nutanix solutions complement each other is crucial. However, we say in the UK that you shouldn't be marking your own homework, so a third-party perspective could also be helpful. 

What other advice do I have?

I rate Nutanix Cloud Manager 10 out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1974369 - PeerSpot reviewer
IT Pre-Sales Assistant at a tech services company with 11-50 employees
Real User
Top 20
Jul 17, 2025
Sync and automation saves time and enables us to focus on key projects
Pros and Cons
  • "Using NCM's built-in playbooks has helped free up time for my IT team to focus on other projects, saving approximately 20% of time."

    What is our primary use case?

    I use Nutanix Cloud Manager (NCM) for sales and enterprise needs. I implement NCM for clients, and I use it for university education. Nutanix Cloud Manager (NCM) helps with the automation of the clusters and provides a unification platform, with the principal automatic communication in redirect. 

    NCM helps with automation for the preparation of new VMs for other teams. This is important for me because I don't need to spend more time stopping my other operations to create new VMs. Using NCM's built-in playbooks has helped free up time for my IT team to focus on other projects, saving approximately 20% of time.

    What is most valuable?

    The best features of NCM include synchronization in the platform and the Prism Central. It provides centralized management and performance. Nutanix Cloud Manager (NCM) is far simpler to use compared to other cloud management solutions, and the technology is more practical to connect in other clouds. Nutanix is more expensive, but the presentation features more technology and integration. It provides more security and the experience is generally better.

    For how long have I used the solution?

    I have two years of experience with Nutanix.

    What do I think about the stability of the solution?

    It's more stable, and the support is practical for any problem.

    What do I think about the scalability of the solution?

    The scalability in Nutanix is more flexible, which makes it practical to add new nodes.

    How are customer service and support?

    The support is the best support I have experienced in Nutanix. They have demonstrated excellent service when clients have problems with Nutanix and HDD issues, providing hardware replacement within 24 hours. The resolution, hardware technology, and hardware replacement are consistently prompt.

    How would you rate customer service and support?

    Which other solutions did I evaluate?

    I don't use different virtualization as I started with the cloud computation of Nutanix. Other clients use VMware and Hyper-V, and my company consults for the transition to Nutanix.

    What other advice do I have?

    I have experience with Nutanix products from working for Nutanix. I work with Nutanix solutions, and in my college, we discuss the technology with students. The outcomes are very fast, and the system is more flexible. Nutanix Cloud Manager (NCM) is simpler and more stable compared to other cloud management solutions, and the technology is more practical to connect in other clouds. It is more difficult to set up in other clouds. We use both public cloud and private cloud for NCM. I rate Nutanix Cloud Manager (NCM) a 10 out of 10.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    reviewer2597016 - PeerSpot reviewer
    Sr System Engineer at a tech services company with 11-50 employees
    Real User
    Top 10
    Nov 30, 2024
    Reduces management overhead, allowing the end users to directly access features but could be more flexible
    Pros and Cons
    • "Nutanix Cloud Manager is a stable product compared to other vendors."
    • "The product could be more flexible with plugins. Quick resolution of disconnection issues and errors in plugins is crucial."

    What is our primary use case?

    The primary use case for Nutanix Cloud Manager is to distribute the workload for the infrastructure. It is used for virtualization and integrates with the front end to provide cloud features as a private cloud to the development and operations team, leading to less management overhead for the administrator team.

    How has it helped my organization?

    Nutanix Cloud Manager is a stable product compared to other vendors. It is beneficial for integrating with the front end to provide cloud features as a private cloud to development and operations teams. This reduces management overhead for the administrator team, allowing the end users to directly access features and reducing integration time.

    What is most valuable?

    The file server is the best feature because it supports different vendors such as Microsoft Hyper-V and VMware without locking with a specific vendor. Nutanix is a stable product with fewer limitations compared to competitors like VxRail. It is beneficial for integrating with the front end to provide cloud features as a private cloud to development and operations teams. This reduces management overhead for the administrator team.

    What needs improvement?

    The product could be more flexible with plugins. Quick resolution of disconnection issues and errors in plugins is crucial. Sometimes plugins are not working well, and the resolution time is too long.

    For how long have I used the solution?

    I have been using Nutanix Cloud Manager for around two years.

    What do I think about the stability of the solution?

    It is a stable product. Bugs, glitches, and downtime are minimal. I would rate the stability a nine out of ten.

    What do I think about the scalability of the solution?

    Scalability is good, and I would rate it a ten.

    How are customer service and support?

    Technical support is good. I would rate it nine out of ten.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I used VMware VCF before, but it was not as flexible compared to Nutanix.

    How was the initial setup?

    The initial setup was moderate. It required some understanding of clustering, so while it was doable, it was not very easy for every user to undertake.

    What about the implementation team?

    The deployment involved around ten people.

    What was our ROI?

    Setting up Nutanix Cloud Manager has saved a significant amount of time. Compared to VMware, the setup time was reduced by about twenty percent.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is moderate. It is not cheap or expensive.

    Which other solutions did I evaluate?

    I used VMware VCF before, but it was not as flexible as Nutanix. I also considered VxRail.

    What other advice do I have?

    I would give Nutanix Cloud Manager a seven out of ten. The complete solution is overall good, but some improvement is required, especially with the flexibility of plugins and disconnection issues.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Datacenter Infrastructure Manager at a financial services firm with 201-500 employees
    Real User
    Top 20
    Jul 22, 2024
    Offers a single point of view to users for managing their infrastructure
    Pros and Cons
    • "The product has helped my company to have a single point of view for managing the infrastructure, our environment, and virtualization."
    • "In our company, even though not directly in Nutanix Cloud Manager (NCM), we saw that tool has many layers in it. An integration between Nutanix Cloud Manager (NCM) and Nutanix Kubernetes Platform would be a great deal."

    What is our primary use case?

    I use the company solution to manage all Nutanix clusters. We have three clusters, including one for VDI, one for the production server, and another for disaster recovery. The tool helps us manage everything in one view.

    How has it helped my organization?

    The product has helped my company to have a single point of view for managing the infrastructure, our environment, and virtualization. We use the tool for something important, which is the structuring of the code.

    What is most valuable?

    The solution's most valuable features stem from its ease of management of our infrastructure and virtualization hypervisor. I think the tool is better than the others on the market.

    The speed of outcomes I have received using the tool's low-code automation is fast and has helped us a lot. We are a company that has the intention to want IaC to come first. We are changing how we manage things to facilitate the day's activities.

    With faster outcomes, we can reduce the daily management needed to maintain the systems.

    Considering how the tool has helped our company's team address the current automation needs while planning for future expansion, I would say that we have seen how it works after Nutanix launched Nutanix v4 API. It is important because we think it will be the most compatible with the other solutions in the market.

    Compared to other cloud management solutions, Nutanix is the best solution, especially Nutanix Cloud Manager (NCM) since it has helped our company a lot. The tool's support is amazing, and I think it is the best. It is easy to work with the solution.

    What needs improvement?

    In our company, even though not directly in Nutanix Cloud Manager (NCM), we saw that the tool has many layers in it. An integration between Nutanix Cloud Manager (NCM) and Nutanix Kubernetes Platform would be a great deal.

    For how long have I used the solution?

    I have been using Nutanix Cloud Manager (NCM) for a year, but my company has been using it even before I joined. The tool has been in the company for four years.

    What do I think about the stability of the solution?

    It is an okay and stable solution. Our company has not had problems with it.

    What do I think about the scalability of the solution?

    For scalability, it is an amazing tool. Last year, we needed to scale our cluster, and it was easy. We had to just plug in and install the tool and nodes while including the cluster, and it is ready to go.

    At the moment, there are no plans to increase the tool's usage, but we may plan to do so next year.

    How are customer service and support?

    The tool's support is amazing. During the day, our team will need to solve the problems associated with the tool. I think it's the best company we have had business with, and its partners are okay with it. I rate the technical support a ten out of ten.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    Previously, I used to use VMware and Dell VxRail. I switched to Nutanix Cloud Manager (NCM) from other products, considering its price, which is an important aspect. Another advantage is that when you use Nutanix, the cloud infrastructure is better, in my opinion.

    How was the initial setup?

    The product's initial setup phase was simple.

    The solution was deployed before I joined my company.

    The solution is deployed on an on-premises model. A little bit of our environment is in the cloud, but we have not yet integrated it with Nutanix. I use the cloud services from Azure.

    What about the implementation team?

    During the product's installation phase, the consultant and a partner from Brazil greatly helped our company.

    My company has not sought help from any implementors with implementing the cloud product yet, but we plan to do so in the future.

    What was our ROI?

    Recently, my company studied the movement to go to the cloud, and we concluded that it is better to stay in our solution quickly and use Nutanix's integration with the cloud, while not forgetting our infrastructure and going to the cloud.

    What's my experience with pricing, setup cost, and licensing?

    The pricing model offered by Nutanix Cloud Manager (NCM) is better than the ones offered by the other solutions in the market.

    Which other solutions did I evaluate?

    My company evaluated Dell VxRail and VMware against Nutanix Cloud Manager (NCM). We evaluated Dell VxRail because it was an integrated and unified solution.

    What other advice do I have?

    I can't remember whether the tool's built-in playbooks freed up time for our IT team.

    I rate the overall tool a ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Nutanix Cloud Manager (NCM) Report and get advice and tips from experienced pros sharing their opinions.
    Updated: August 2026
    Buyer's Guide
    Download our free Nutanix Cloud Manager (NCM) Report and get advice and tips from experienced pros sharing their opinions.