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Datacenter Infrastructure Manager at a financial services firm with 201-500 employees
Real User
Top 10
Jul 22, 2024
Offers a single point of view to users for managing their infrastructure
Pros and Cons
  • "The product has helped my company to have a single point of view for managing the infrastructure, our environment, and virtualization."
  • "In our company, even though not directly in Nutanix Cloud Manager (NCM), we saw that tool has many layers in it. An integration between Nutanix Cloud Manager (NCM) and Nutanix Kubernetes Platform would be a great deal."

What is our primary use case?

I use the company solution to manage all Nutanix clusters. We have three clusters, including one for VDI, one for the production server, and another for disaster recovery. The tool helps us manage everything in one view.

How has it helped my organization?

The product has helped my company to have a single point of view for managing the infrastructure, our environment, and virtualization. We use the tool for something important, which is the structuring of the code.

What is most valuable?

The solution's most valuable features stem from its ease of management of our infrastructure and virtualization hypervisor. I think the tool is better than the others on the market.

The speed of outcomes I have received using the tool's low-code automation is fast and has helped us a lot. We are a company that has the intention to want IaC to come first. We are changing how we manage things to facilitate the day's activities.

With faster outcomes, we can reduce the daily management needed to maintain the systems.

Considering how the tool has helped our company's team address the current automation needs while planning for future expansion, I would say that we have seen how it works after Nutanix launched Nutanix v4 API. It is important because we think it will be the most compatible with the other solutions in the market.

Compared to other cloud management solutions, Nutanix is the best solution, especially Nutanix Cloud Manager (NCM) since it has helped our company a lot. The tool's support is amazing, and I think it is the best. It is easy to work with the solution.

What needs improvement?

In our company, even though not directly in Nutanix Cloud Manager (NCM), we saw that the tool has many layers in it. An integration between Nutanix Cloud Manager (NCM) and Nutanix Kubernetes Platform would be a great deal.

Buyer's Guide
Nutanix Cloud Manager (NCM)
June 2026
Learn what your peers think about Nutanix Cloud Manager (NCM). Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
904,836 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Nutanix Cloud Manager (NCM) for a year, but my company has been using it even before I joined. The tool has been in the company for four years.

What do I think about the stability of the solution?

It is an okay and stable solution. Our company has not had problems with it.

What do I think about the scalability of the solution?

For scalability, it is an amazing tool. Last year, we needed to scale our cluster, and it was easy. We had to just plug in and install the tool and nodes while including the cluster, and it is ready to go.

At the moment, there are no plans to increase the tool's usage, but we may plan to do so next year.

How are customer service and support?

The tool's support is amazing. During the day, our team will need to solve the problems associated with the tool. I think it's the best company we have had business with, and its partners are okay with it. I rate the technical support a ten out of ten.

Which solution did I use previously and why did I switch?

Previously, I used to use VMware and Dell VxRail. I switched to Nutanix Cloud Manager (NCM) from other products, considering its price, which is an important aspect. Another advantage is that when you use Nutanix, the cloud infrastructure is better, in my opinion.

How was the initial setup?

The product's initial setup phase was simple.

The solution was deployed before I joined my company.

The solution is deployed on an on-premises model. A little bit of our environment is in the cloud, but we have not yet integrated it with Nutanix. I use the cloud services from Azure.

What about the implementation team?

During the product's installation phase, the consultant and a partner from Brazil greatly helped our company.

My company has not sought help from any implementors with implementing the cloud product yet, but we plan to do so in the future.

What was our ROI?

Recently, my company studied the movement to go to the cloud, and we concluded that it is better to stay in our solution quickly and use Nutanix's integration with the cloud, while not forgetting our infrastructure and going to the cloud.

What's my experience with pricing, setup cost, and licensing?

The pricing model offered by Nutanix Cloud Manager (NCM) is better than the ones offered by the other solutions in the market.

Which other solutions did I evaluate?

My company evaluated Dell VxRail and VMware against Nutanix Cloud Manager (NCM). We evaluated Dell VxRail because it was an integrated and unified solution.

What other advice do I have?

I can't remember whether the tool's built-in playbooks freed up time for our IT team.

I rate the overall tool a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Jerad Waas - PeerSpot reviewer
Nutanix Administrator at Strand Associates, Inc.
Real User
Jul 28, 2023
The solution helps us determine which VMs are over-provisioned, constrained, or using up too many resources
Pros and Cons
  • "NCM gives us greater insight into our infrastructure because we have more reporting and alert capabilities. We can get a breakdown of VM efficiency and determine which ones are over-provisioned, constrained, or using up too many resources in an instance."
  • "I think NCM's guest tools have some room for improvement. It's a minor pain point getting those installed and getting the virtual machines to recognize them. I know there are changes coming in the near future, but as it stands today, they could be improved."

What is our primary use case?

We use Nutanix Cloud Manager for the daily administration of our Nutanix cluster. NCM provides one spot to go to for everything Nutanix related. It gives us a window into the overall health of our platform, allowing us to see everything at a glance. NCM tells us about the number of VMs running and all the other critical metrics you would want to see, such as host and virtual machine performance. It can provide a single-pane-of-glass view into multiple clusters, but we're only managing one. 

How has it helped my organization?

NCM gives us greater insight into our infrastructure because we have more reporting and alert capabilities. We can get a breakdown of VM efficiency and determine which ones are over-provisioned, constrained, or using up too many resources in an instance. 

Before NCM, we couldn't predict our future resource requirements accurately based on our current workload. I need to know if I will have enough memory storage and CPU for the next year so I don't have to ask for more money and get more hardware. It provides me with more analytics that I can use to improve the environment and make more educated decisions.

Features like capacity planning and runway analytics aren't too crucial for our day-to-day operations, but they're helpful when it comes time for long-term planning. We've only had this for a year, so we haven't needed to add any hardware in that time. However, in another six months or a year, we might need to add hardware to this environment if we see things are trending in that direction. NCM will help me demonstrate what we need to the accounting folks and business leaders. I can tell them that, based on these reports, it looks like we're consuming this amount of resources, so I need some funds budgeted to acquire more hardware. It's a cost-justification tool.

I'm looking forward to using NCM's playbooks as I become more comfortable with the platform. For instance, you can run a playbook to automatically shut down virtual machines during a maintenance window or allot more resources to a VM that needs them. I've only used it for reporting and alerts. It lets me know when something happens, and I or one of the other admins will resolve the issue. In the future, I would like to do that automatically. I know it can do that. I just haven't
done that yet. We'll start small and do some testing, but we haven't gotten there yet.  

From an automation standpoint, I don't think it's doing as much as it could because we aren't fully utilizing the platform. With respect to the analytics, however, We have a lot more information delivered automatically and consistently. It has significantly increased the amount of information we have at our disposal. NCM could also manipulate our environment more than what we're currently doing, but we haven't implemented it yet. 

What is most valuable?

I like NCM's X-Play feature. For example, we have a couple set up to notify us when our virtual machines require more memory, or they're over-provisioned. We automate alerts and send out reports so that we can address those. It does what I require it to do. We also have X-Play set up on the reporting side to notify us when new virtual machines are created. I need to be aware of the new machines in case we need to do anything further. 

When we're doing something new, it sometimes takes a couple of days to get our feet wet. We have to play around with it and test it on a small subset of whatever we're trying to do. It depends on whether we're automating something on the virtual machines or reporting on them. It will generally take a few days to get from a concept to automation in production. The solution's low-code automation works as expected. 

What needs improvement?

I think NCM's guest tools have some room for improvement. It's a minor pain point getting those installed and getting the virtual machines to recognize them. I know there are changes coming in the near future, but as it stands today, they could be improved. 

It's an HTML5 web interface. Sometimes you click on an action that you want to do, but the interface doesn't necessarily refresh as fast as you would expect. You need to force a browser refresh, but it would be nice if the interface would refresh automatically faster. It seems much slower than a full-blown application that you'd install on your end-user computer. 

For how long have I used the solution?

I have used Nutanix Cloud Manager for about a year.

What do I think about the stability of the solution?

NCM is generally stable, aside from a few minor problems with the web interface. Our production workloads aren't going down daily, weekly, or monthly because of hard crashes or anything like that. We haven't had any outages at all. It is reliable from a performance standpoint. If we could work on some of those things related to the UI, that would be great. 

What do I think about the scalability of the solution?

Nutanix Cloud Manager is highly scalable. I've been a part of various Wisconsin Nutanix user groups where people have upwards of a hundred nodes or more. While we may never get that large for our environment, it certainly does scale to a size that we could only ever imagine. I'm thinking we might add a node or two and an additional piece of hardware, but people are out there buying a lot more.

How are customer service and support?

I rate Nutanix support 10 out of 10. It's one area where Nutanix shines. Each time I've called or opened a ticket, they've resolved the issue quickly. The support team is always willing to go the extra mile and help you out. It's a stark difference compared to what we were getting before. 

I feel confident that when we call or create a ticket, we will be connected to the right person the first time. I know that this person will be knowledgeable enough to assist. I don't recall any support cases where we've had to escalate it to someone more knowledgeable. Their front-line support helps us every time, and that's been a great experience. It doesn't take a long time to get a callback and you're not sitting on hold for a long time. I feel assured that I will get help immediately when I need it. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We had Microsoft Hyper-V before Nutanix. Nutanix Cloud Manager has more capabilities, but there are also more things to learn, so it's a slightly more complicated solution. Hyper-V is a more straightforward solution with fewer features. There are more things to do and places to go, so you need to document more. It isn't a knock on the platform. It's relatively easy to use, but you must document more. 

Support was probably the biggest reason why we switched to Nutanix. When we had a problem with the Hyper-V infrastructure, we always tried to fix it ourselves before calling Microsoft support because we didn't want to engage with them. We couldn't get a timely response. It was a lot of run-around to get to a potential solution. Microsoft would try to blame the hardware vendors, who would blame Microsoft. It is a lot of back and forth. 

Also, Hyper-V lacked out-of-the-box analytics and reporting. It's essential to have that for justifying costs to the leadership. I must tell them, "We need more hardware, and here's why." I can tell the virtual machines are not using the correct number of virtual CPUs because Nutanix tells me they're over-provisioned. I have factual data we didn't have with Hyper-V to back up some of these things. At the end of the day, Hyper-V is a great small business solution, but we scaled it past what it's intended to do. It was time for us to make a jump to a more enterprise-class offering.

How was the initial setup?

Deploying Nutanix Cloud Manager was straightforward. The initial installation took about two or three hours, but it took around a month to migrate the virtual machines from the Hyper-V platform to the Nutanix environment. We did it in phases over the weekend. 

We had a three-person team from my company. I was the primary admin, and I have a backup. We also involved our networking and security guys for various changes in the environment. 

Our Nutanix environment is deployed at one location - our main data center - and Cloud Manager covers only one cluster that contains every virtual machine for all the departments in the company. We have virtual machines for accounting and several other areas that benefit from this. 

Six people are responsible for managing the environment, but two admins perform most of the work. However, four other people also have permission to create virtual machines, run reports, etc. It requires a little maintenance. We have to apply software and firmware updates as they come out. 

What was our ROI?

Since deploying Nutanix, I'm spending less time babysitting the environment. Doing all the troubleshooting and research by myself could take six hours. We prefer to set a maintenance window in case we need to try something, and we don't necessarily know if it will fix the problem. 

With Nutanix, we call support and have them connect remotely. They can typically fix whatever problem we have immediately without any kind of downtime. That has saved a lot of time. It's a lot less stressful whenever there is a problem because I know I have somebody that I can call. It's hard to quantify that in dollar terms, but I know it has saved us a lot of time.

What's my experience with pricing, setup cost, and licensing?

Nutanix costs more than Hyper-V, but the price is reasonable for the features we're getting. We have better support, analytics, reporting, and other capabilities that we didn't have before. That is more than enough to justify the cost. The hardware we purchased from Nutanix was priced fairly. The primary costs are software and support. It's a subscription-based service, which can be bad or good, depending on how you look at that. For me, it makes perfect sense. We get regular updates and can get support when we need it. 

What other advice do I have?

I rate Nutanix Cloud Manager nine out of 10. NCM has been an amazing addition to our company. I have a few nitpicky complaints, but when it comes to the things that matter, the solution has always delivered. 

It's good that the solution is sold as a complete package. If we had to pick and choose the individual pieces, we might miss out on some useful features. Maybe we won't use some of them, but it's an opportunity to ensure you are diving into everything that it offers, which is quite a bit. There's a lot of great stuff in here.

Before you deploy Nutanix, I recommend participating in one of the Nutanix Boot Camps. You can sit down and work with people to see how the solution works firsthand. You can test-drive the solution on their site to experience the solution without deploying anything, so you can play with the environment to see what that looks like. Once you have played around with it a little bit, you can do a proof of concept or a demo lab to get a bit more experience. 

I would also suggest using Nutanix Hypervisor AHV instead of running Hyper-V or VMware on top of the Nutanix platform. The level of integration there has been excellent. I recommend using the Nutanix hardware. If you have a support problem, there's no back-and-forth between the hardware and software vendor. It's easy to say, "Look, it's your hardware and software. There's obviously a problem here. Let's get to the bottom of it, and then you never have to worry about the finger-pointing game." 

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Nutanix Cloud Manager (NCM)
June 2026
Learn what your peers think about Nutanix Cloud Manager (NCM). Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
904,836 professionals have used our research since 2012.
Dev-ops Engineer at Inetum
Real User
Top 20
Jul 22, 2024
Provides the ability to allocate resources from anywhere and saves time
Pros and Cons
  • "The convergence between the network and the storage is valuable."
  • "The time between the solution's production and delivery is too short. We see several bugs. Many tests are not done before delivery. They need to test it more and for a longer time."

What is our primary use case?

My client is a French company for train travel. They had several servers. They had about 10,000 servers on the VMware infrastructure. The target of the company was to migrate to the new architecture, Nutanix Hyperconverged, because of the costs of VMware. My principal work was to automate the migration from VMware to Nutanix.

We have a private cloud with Azure and AWS. We will also have GCP over time.

How has it helped my organization?

There are many benefits. The main benefit is to be able to allocate resources anywhere we are.

Nutanix Cloud Manager is my first low-code solution. For me, it is very user-friendly.

Nutanix Cloud Manager saves time. My client's goal is to automate maximum things. With Nutanix, it is simple to automate.

Nutanix Cloud Manager saves us time. It has saved about 40% of our time. Time is money, so there are money savings.

What is most valuable?

The convergence between the network and the storage is valuable.

What needs improvement?

The time between the solution's production and delivery is too short. We see several bugs. Many tests are not done before delivery. They need to test it more and for a longer time.

For how long have I used the solution?

I have been using Nutanix Cloud Manager for the past two years.

What do I think about the stability of the solution?

I had an issue two days ago with stability. We had an image in one cluster, but it could not be replicated in the second cluster. Our both clusters went down and no action was possible on the VM. The team had a blackout. No action was possible. The only option was to reboot the system. It is fixed now.

How are customer service and support?

Their customer support is very good. They are very efficient, but it is sometimes complicated to have someone available during work hours in France. Their support is usually in the USA.

Which solution did I use previously and why did I switch?

The client was using VMware. They moved to Nutanix because of the costs and support. It was the client's choice. I had no hand in this, but if I had a choice, I would have also gone for Nutanix.

The advantage of Nutanix over other solutions is the GUI. It is more user-friendly than other vendors, such as VMware.

What's my experience with pricing, setup cost, and licensing?

Its licensing is cheaper than VMware. However, the price for certain licenses or use cases is not clearly indicated. For example, replication of the cluster to switch from one VM to another when one is down is not included in the standard price. It requires an additional license, but it is not clearly indicated. My client chose Nutanix because it is cheaper than VMware. They thought that this feature was included in the standard price, but it was not.

What other advice do I have?

I would rate Nutanix Cloud Manager a nine out of ten based on our use case. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Consultant technique senior at Agora Calycé
Consultant
Top 20
Jul 21, 2024
Businesses can save time, and one can easily learn to use how it works
Pros and Cons
  • "It is a very stable solution."
  • "Considering the shortcomings where improvements are needed, I would say that the tool should have a cheap hardware model that can be used to manage the proof of concept phase."

What is our primary use case?

I am an MSP currently, but ten years ago, I was a customer of the solution. What I love about Nutanix is its one-click upgrade. I know that with the tool, all of our company's infrastructure will have a standard upgrade through the switch. With Nutanix, I have to click and go for the launch option.

In my company, people in the operations team gain benefits associated with time and productivity. With the tool, our company can give time to customers so that we can answer or respond to their problems, not just technical problems.

Nutanix Cloud Manager (NCM) is an invisible tool for managing an infrastructure, just like any tool we use to manage any environment. It has been helpful in the long run, considering that I always get to direct my company to help other organizations and stay customer-friendly.

What is most valuable?

Nutanix Cloud Manager (NCM) is not comparable with other cloud management solutions. In the past, when you used to drive your car, you had to know how to repair or fix your motor. Nowadays, you just hop into your car and drive, and I would say that Nutanix is similar. Compared to Nutanix Cloud Manager (NCM), other companies are still behind the line. Public clouds are similar to Nutanix Cloud Manager (NCM), but things may seem very locked, making them a trap for customers. As soon as one plans to work, Nutanix needs to be attached to all the public clouds and private cloud instances.

Learning how to use Nutanix Cloud Manager (NCM) is quick. The new version allows us to have a product demo. You can use AI for help and ask it to help you connect with the web server.

What needs improvement?

I don't want the product to be made better because I won't have any work in my company. I don't want to get replaced by Nutanix Cloud Manager (NCM). I am sure Nutanix can develop and provide more functionalities to customers to help bypass issues.

Considering the shortcomings where improvements are needed, I would say that the tool should have a cheap hardware model that can be used to manage the proof of concept phase. When I set the solution, I prefer to put it on the table, turn it on, and test it on the external desk. With Nutanix Cloud Manager (NCM), it is not the same thing. We want to feel physical things. We want to feel the real sense, but with the cloud, there is no scope to have it in the physical sense.

For how long have I used the solution?

I have been using Nutanix Cloud Manager (NCM) since 2014 as a customer and as an MSP.

What do I think about the stability of the solution?

It is a very stable solution. Like in the case of VMware, you can definitely test some versions, but such versions have short-term support. You can go with the tool's version later on to get long-term support (LTS).

How are customer service and support?

The solution's technical support is wonderful. With the new products, you can say that our company's team has to stay focused. In the past, we had only one product, and all the teams in our company used to use the same solution, but now things have become more specific. I rate the technical support a ten out of ten.

How would you rate customer service and support?

Positive

What was our ROI?

The product has helped my company save time by at least 50 percent. The tool doesn't help save money because it requires human operations. Human beings can be more productive in business cases, not just in the area of information technology.

What's my experience with pricing, setup cost, and licensing?

The product is expensive. For a tech person like me, I want the product to be free. When I have to sell the tool to a customer, I would say that it is not very expensive and can be termed priceless.

What other advice do I have?

In terms of the speed of the outcomes from the tool's end, my company does not use the product's automation functionality.

In my company, we don't use the tool's built-in playbooks.

I rate the tool a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. MSP Reseller
PeerSpot user
Senior IT Expert at a computer software company with 1,001-5,000 employees
Real User
Jun 10, 2024
Offers a single pane of glass to manage clusters but needs improvement in the stability offered
Pros and Cons
  • "The solution's most valuable features revolve around the single pane of glass it provides, which helps me see all my infrastructure and quickly manage VM operations without having to go to individual clusters."
  • "The stability of Nutanix Cloud Manager (NCM) is an area of concern where improvements are required."

What is our primary use case?

I use the solution in my company to manage around 27 clusters. It is all a single pane of glass to manage them and monitor them in a way that is not really associated with cross availability but more in the area of whether there are any impacts, alerts, or any such related stuff.

How has it helped my organization?

It is difficult to speak about the benefits I have experienced from the use of the solution because the product serves as a central point. Having a centralized single pane of glass is important. 

My company can also see our Pure Storage and ESXi landscape in Nutanix Cloud Manager (NCM), even though such products may be third-party or foreign imports. You see everything in one control plane, which greatly adds to our value. The tool's ease of use is good because a lot more people can access Prism Central, allowing all to do simple operations without needing a lot of training, etc. The tool's user interface is intuitive.

What is most valuable?

The solution's most valuable features revolve around the single pane of glass it provides, which helps me see all my infrastructure and quickly manage VM operations without having to go to individual clusters. Some of the tool's good features are having one central place to monitor for alerts and one central API to interact with other clusters and deploy VMs.

Nutanix Cloud Manage helps our team address our current automation needs while planning for future expansion. Our company uses capacity monitoring, and it is quite valuable to see the growth and a view on resource consumption and get an alert if it predicts some kind of resource shortage coming up maybe. The runway in the tool is really helpful, but anything else apart from it is not there yet in the product.

Comparing Nutanix Cloud Manager (NCM) versus other cloud management solutions for setup, learning curve, and ease of use, I would say that Nutanix's learning curve is quite small, and the ease of use is quite high. The aforementioned area consists of the biggest advantage associated with the tool, especially since you don't have to have a degree in Nutanix Cloud Manager (NCM) to be able to use it and get started or get a feel for it. The tool is quite easy to use. When deciding on a cloud management solution, the tool's setup, learning curve, and ease of use were not major but maybe small factors why my company chose Nutanix Cloud Manager (NCM). My company chose Nutanix Cloud Manager (NCM) because of the natural progression of our company's engagement with Nutanix. My company also uses Nutanix Cloud Manager (NCM) with Prism Central.

What needs improvement?

The product can be improved in terms of stability. The update process has to be more tough, meaning it should be more bulletproof. The switch to the CMSP should have been more thought out, tested, and validated by Nutanix. More frequent updates would be good in the tool. Better role-based access control would be good for the tool. Better documented APIs that can be used across all Nutanix products can be a good improvement. It would be good if you could have multiple Prism Central and combine them at a centralized point. From an improvement perspective, the tool should offer a real high availability platform because it serves as a central point, and you need it.

The stability of Nutanix Cloud Manager (NCM) is an area of concern where improvements are required.

For how long have I used the solution?

I have been using Nutanix Cloud Manager (NCM) for six years. My company is a customer of Nutanix.

What do I think about the stability of the solution?

Nutanix Cloud Manager (NCM) used to be a very stable product in the past. The versions released by the product before 2023 were great, but after that, I see that there is a big technical gap in the tool.

What do I think about the scalability of the solution?

It is not kind of a scalable solution for now. The product could be used to scale up in the same cluster, but it was not something that our company wanted. My organization wanted to scale across clusters. For now, as far as I know, the tool's scalability part cannot be considered as a feature, but it may have new functionalities coming up in the future.

How are customer service and support?

The solution's technical support is great. I rate the technical support a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

There weren't many solutions that my company used to use in the past, apart from maybe a few products for the central management of infrastructure components like a vCenter traditionally, and now we use it in parallel to Nutanix Cloud Manager (NCM) and not replacing it with any other tool.

How was the initial setup?

Six years ago, the product's initial setup phase was easy, and since then, my company has been running the same installation process. With day-2 operations, like upgrades, which were normally easy, I see how a lot of the features have changed presently, including the whole architecture underneath, and because of this, my company has faced some challenges with the product.

There is no strategy required to deploy the project since it is very intuitive.

The solution is deployed on an on-premises model.

My company uses the product in different locations and data centers.

What about the implementation team?

My company did not seek help from an integrator, reseller, or consultant.

What was our ROI?

The ROI I have experienced from the use of the solution stems from the fact that it is easy to use, and the entry border of the tool is quite low, so a lot of new people can easily use it. With the tool, you have one single pane of glass across multiple infrastructures.

What's my experience with pricing, setup cost, and licensing?

Nutanix changes its licensing models frequently, and it is difficult to figure out how and what is included in which package. The problem lies with how frequently the prices and licensing models are changed and the names provided for the packages. As per the main focus of our company, I would say that having Nutanix Cloud Manager (NCM) is the cherry on top for us.

Which other solutions did I evaluate?

I have not evaluated The other products in the market offering the same features as Nutanix Cloud Manager (NCM).

What other advice do I have?

In terms of the importance of faster outcomes for our organization from the use of the tool, I would say that fast is not always best, but if you have a very good process in place, fast is good as long as you follow the process.

The use of Nutanix Cloud Manager or NCM's built-in playbooks has not freed up time for our IT team to focus on other tasks or projects. I know on paper and maybe for management, the tool's ability to have built-in playbooks and how it frees up time for the IT team so that they can focus on other projects sounds interesting, but at the end of the day, you don't want a lot of those things to be completely automated unless you have very strict quotas in place which also needs good housekeeping. In a historically growing environment, following the aforementioned areas is not always possible, so you may not want such automation happening, but what is nice about it is that I can forward all the alerts that are generated in Prism Central using a webhook to any kind of messaging kind of application, which removes the barrier of having to check on it. It is quite nice that with the playbooks, I have some low-code way of having some kind of automation going.

Considering the versions of the product before 2023, I rate the solution a nine out of ten.

Considering the versions of the product after 2023, I rate the solution a five or six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sisir Ghosh - PeerSpot reviewer
Assistant Manager at a recreational facilities/services company with 10,001+ employees
Real User
Feb 27, 2024
Provides good performance, we can easily scale resources, and run analytics
Pros and Cons
  • "Nutanix Cloud Manager's interface offers valuable insight, providing me with the comfort of knowing everything is functioning optimally and can be upgraded with a single click."
  • "Currently, users can only attach a new ISO to their VMs for a partial reinstall, but a full reinstall feature is unfortunately unavailable."

What is our primary use case?

Nutanix Cloud Manager offers the flexibility of the cloud, allowing us to easily create and destroy environments for proof-of-concept purposes without impacting any patched applications. This flexibility lets us clone existing Veeam instances for various sectors. After reading and patching the clone, we can either delete it or replace the original instance with the patched and updated clone, effectively running it from the Cloud.

How has it helped my organization?

We're impressed by the speed of achieving results with low-code automation. Previously, we used physical servers to run workloads. Now, we achieve the same or greater performance on virtual machines with significantly lower configurations. For example, a task that required 128 GB of RAM on a physical server can now run on a 32 GB virtual machine. Additionally, we can seamlessly upgrade memory on the fly from 32 to 64 GB or as needed, allowing us to scale resources without downtime.

We leverage Nutanix Cloud Manager's capacity planning and runway analytics to forecast storage needs proactively. By periodically running these analytics, we gain insights into cluster performance and identify potential bottlenecks, allowing us to plan for additional hardware requirements as needed.

What is most valuable?

Nutanix Cloud Manager's interface offers valuable insight, providing me with the comfort of knowing everything is functioning optimally and can be upgraded with a single click.

What needs improvement?

One challenge exists in our current setup. While two administrators are managing the Nutanix Cloud users, the users themselves maintain their VMs. We would love to offer them the ability to completely reinstall their VMs whenever necessary. Currently, users can only attach a new ISO to their VMs for a partial reinstall, but a full reinstall feature is unfortunately unavailable.

We have raised this issue with Nutanix, requesting the addition of these features. They have assured us that these features are planned for the future, but they are not currently available.

Therefore, we request the implementation of these features to empower our user group to manage their VMs independently and according to their needs.

For how long have I used the solution?

I have been using Nutanix Cloud Manager for over three years.

What do I think about the stability of the solution?

Nutanix Cloud Manager is stable. We have not had any stability issues.

What do I think about the scalability of the solution?

Nutanix Cloud Manager is scalable. 

How are customer service and support?

The technical support is great. They are extremely knowledgeable and helpful.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used to have both Cisco and Nutanix, but Cisco cost us more, so we switched to mostly Nutanix systems.

How was the initial setup?

The initial setup was completed by Nutanix and it was not difficult. The deployment took around 45 days.

What's my experience with pricing, setup cost, and licensing?

Nutanix Cloud Manager offers tiered pricing, making it accessible to organizations with varying budgets. This allows them to start with a lower tier and scale up seamlessly as their needs evolve.

What other advice do I have?

I would rate Nutanix Cloud Manager a nine out of ten.

Two of us are responsible for maintaining Nutanix Cloud Manager. We log in twice weekly to conduct a health check and ensure no new requirements, such as creating a new VM. If new requirements arise, additional work is necessary.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1854858 - PeerSpot reviewer
Network Specialist at a university with 1,001-5,000 employees
Real User
Top 20
Feb 19, 2026
Highly scalable and stable, with one-click upgrade and analytics features, and provides excellent support
Pros and Cons
  • "What I found most valuable in Nutanix Cloud Manager (NCM) is the one-click upgrade and the analytics it can provide for hyper-converged infrastructure."
  • "One suggestion is for the Nutanix Cloud Manager (NCM) Prism Pro element to have a built-in support feature that allows you to simply click a button to get support from Nutanix whenever a new alert comes in, rather than needing to call support to ask about the new alert you received."

What is our primary use case?

We used Nutanix Cloud Manager (NCM) with our dying legacy infrastructure that was sluggish and no longer compliant. We had a higher demand as our business operation became more fast-paced, so we needed a solution like Nutanix Cloud Manager (NCM) that could address all that, which was reliable with no downtime for upgrades and a single pane of glass for management. As of 2026, we have implemented two additional Nutanix clusters.

How has it helped my organization?

We saw the cost savings and reliability from moving away from VMware.

What is most valuable?

What I found most valuable in NCM is the one-click upgrade and the analytics it can provide for hyper-converged infrastructure.

I found the X-Play feature nice, as it's basically a playbook that lets you pick an action based on what happens. The feature is also great for resolving anomalies because it reduces manpower to resolve issues manually and helps lower false positives.

Implementing automation in Nutanix Cloud Manager doesn't take long, and there's not much of a learning curve to it. Once you understand the basics and know your criteria and requirements, it should be up and running relatively fast, another likable feature of the solution.

I've also heard of the Runbook feature, and it's been set up for my organization as part of X-Play. Runbook saves time during manual intervention because it's all within the same ecosystem, so it makes sense.

Similar to other products that provide cloud automation, I find Nutanix Cloud Manager fast in terms of the speed of the outcomes.

My organization uses analytics and capacity planning, some of the good features of NCM. I find them very important in helping determine needs and demands in terms of business requirements.

The built-in Playbooks in the solution also helped free up time for my team to focus on other projects and tasks.

Nutanix Cloud Manager has also saved my organization time, particularly a week, as it lets you do one-click upgrading, which wasn't possible in the old solution my organization used to have. In the past, you had to contact different vendors for drivers, for example, and try to synchronize to ensure you were all on the same page, versus Nutanix Cloud Manager, which offered one-click upgrades.

For example, I could start the upgrade process via NCM on the weekend in the morning. There would be a progress bar, pre-checks, and assurance, and then, come afternoon, the upgrade is completed for a six-node cluster, while in the old solution, it'll take one whole week to complete the upgrade, which even comes with downtime.

I also find that it does its job well, particularly in helping the team address current automation needs while planning for future expansions, because the solution can analyze the number of VMs the team is using and whether the VMs are undersized and oversized, for example.

In terms of how it compares to other cloud management solutions for setup, learning curve, and ease of use, it's similar to Apple versus Android, where it's a matter of preference because both providers do the job. Still, one does the job more simplistically and caters to clients with low staffing, such as my team. My organization is very small and wanted to find a solution, such as NCM, that meets all criteria to help address all issues the organization usually experiences.

I also found that Nutanix Cloud Manager has phenomenal speed in delivering IaaS. My organization used to have servers that took over five minutes to boot up. Now, the process only takes less than two minutes.

What needs improvement?

There's not much you wouldn't like about Nutanix Cloud Manager because, as a solution, it simply works, and it's very reassuring. One suggestion, however, is for the Prism Pro element to have a built-in support feature that allows you to simply click a button to get support from Nutanix whenever a new alert comes in, rather than needing to call support to ask about the new alert you received.

For how long have I used the solution?

We've used Nutanix Cloud Manager (NCM) since 2009, particularly the Prism Pro tier.

What do I think about the stability of the solution?

NCM is a very stable solution.

What do I think about the scalability of the solution?

It is highly scalable.

How are customer service and support?

I've contacted the technical support team for Nutanix, and I found the team knowledgeable, friendly, and professional. The Nutanix support team knows the product very well.

If I compare Nutanix support with support teams from other vendors, Nutanix is a step beyond, mainly because the response time is much better.

My rating for Nutanix Cloud Manager support is nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used Dell and VMware before switching to Nutanix Cloud Manager. We decided to switch because our legacy infrastructure was sluggish, and compliance, servicing, replacing the parts, and the hours of work we had to devote to all that did not make the old infrastructure cost-effective. 

We also wanted a unified solution that provides a single pane of glass, which we found in Nutanix Cloud Manager. We could do our upgrades easily with the solution, without any hiccups.

How was the initial setup?

I was involved in deploying Nutanix Cloud Manager and found the process very straightforward.

What about the implementation team?

A professional service configured Nutanix Cloud Manager for my organization, which also involved migration from the old data center to the new one.

What's my experience with pricing, setup cost, and licensing?

I was not involved in purchasing it, so I have no information on its pricing or cost.

I do feel that it's fair that Nutanix is a product sold as one but with multiple tiers, though you need to make sure it isn't oversold in terms of client needs.

Which other solutions did I evaluate?

We didn't evaluate other options before choosing NCM, though we inquired about VxRail.

VxRail is also a good product, but it seemed to have a more user-friendly approach, plus the Nutanix account executive was able to give a quote that matched what Dell was offering.

What other advice do I have?

My organization currently tests Nutanix AHV but mainly uses Nutanix Cloud Manager to manage the VMs.

Currently, my organization doesn't feel the need to purchase other solutions besides NCM for automation needs.

The solution is deployed on-premises.

Two people from my organization, plus one from the professional service, took care of implementing Nutanix Cloud Manager.

Nutanix only requires variable maintenance. For the most part, if there's critical maintenance, the team gets an alert, but the recommendation is for maintenance to be conducted every six months or as needed.

My rating for Nutanix Cloud Manager as a solution is nine out of ten.

My advice for others shopping around or deciding on which solution to use is to first ask for a test environment to play with, plus be able to go on a reference call with similar institutions or companies identical to current clients, and not be shy about asking for recommendations or good references.

My organization is a customer.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Last updated: Feb 19, 2026
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PeerSpot user
Technology director at xpi
Real User
Jun 30, 2024
The learning curve has been smooth, and the technicians are performing a little better regarding response times
Pros and Cons
  • "Nutanix Cloud Manager is easier for technicians than VMware, so fewer people are needed to do the same tasks. It's critical because if we do things faster, we do them at a lower price, especially if we use fewer human resources."
  • "We are still learning about cloud usage and the integrations we are targeting right now at the event. I believe there is room for improvement, especially with the prices, which are not very friendly."

What is our primary use case?

We started migrating from VMware to Nutanix four years ago, and we're seeing much better performance.

How has it helped my organization?

We had a difficult disaster recovery situation that we handled with Nutanix Cloud Manager. We also migrated licenses from on-premises in a local environment to the cloud, which is much cheaper.

What is most valuable?

Nutanix Cloud Manager is easier for technicians than VMware, so fewer people are needed to do the same tasks. It's critical because if we do things faster, we do them at a lower price, especially if we use fewer human resources. 

NCM’s built-in playbooks have freed our IT team to focus on other tasks in some areas, but we also have our own local playbooks. This has freed up time for our IT team. Since 2023, we have spent an average of six hours completing an implementation, which allows us to use our IT staff more effectively for other tasks.

The learning curve has been smooth, and the technicians are performing a little better regarding response times. The only thing that makes a little difference is the virtualization part, which I believe is compensated by the performance part. A short learning curve is important because the infrastructure team is a bit large, so doing things with less time is better. If we take longer, then it will be more expensive.

What needs improvement?

We are still learning about cloud usage and the integrations we are targeting right now at the event. I believe there is room for improvement, especially with the prices, which are not very friendly.

For how long have I used the solution?

I have used Nutanix Cloud Manager for four years.

What do I think about the stability of the solution?

We haven't experienced any downtime. 

What do I think about the scalability of the solution?

It's easy to scale Nutanix Cloud Manager for the cloud and local services.

How are customer service and support?

I rate Nutanix support nine out of 10. We are happy with the customer service.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used VMware previously. It's okay. We made the switch four years ago when we purchased another company that was already using Nutanix. From that moment, we started working with Nutanix, which we didn't know about before.

How was the initial setup?

Deploying Nutanix was a smooth experience. The technicians were fluid, and the deployment had no major problems. 

What about the implementation team?

We used the help of EDVAL, an integrator company. I liked working with them

What was our ROI?

Due to the migration, we are at around 9 percent. We are now talking with them because we have VMware things we are going to migrate to Nutanix. There is a migration and expulsion plan, there is an optimal communication process with them. We are talking to salespeople about reaching around 15 percent or 20 percent reduction thanks to Nutanix's approach and scaling nature.

What other advice do I have?

I rate Nutanix Cloud Manager eight out of 10. I wouldn’t give it a 10 because of the price.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Head of Infrastructure at CLM Software
Reseller
Top 5
Sep 26, 2025
Easy to use and reduces public cloud costs through streamlined management
Pros and Cons
  • "Using NCM's built-in playbooks has freed up time for my IT team, we have saved more than 50% of the time, and we can create the experience of scale-out and elasticity that we have in the public cloud, provide this to on-premises solutions, and it saves lots of time in micromanagement of the VM profiles."
  • "The main area that could be improved with Nutanix Cloud Manager (NCM) is the cost."

What is our primary use case?

The main use case for Nutanix Cloud Manager (NCM) is to create a hybrid cloud experience. It serves as a turnkey solution where we can add management features to get the same experience we have with an NCM Nutanix product on-premises, even if we run Nutanix in the public cloud.

I work for an IT distributor where we sell products for virtualization and data centers, with Nutanix being our main solution for this kind of business. We resell Nutanix for other companies from various industries or markets in Brazil.

What is most valuable?

The setup of Nutanix is very easy. The overall complexity of the solution is much less, and it's a solution that provides freedom of choice. We can run Nutanix on any cloud, on any hardware with any hypervisor. 

The cost governance features of Nutanix Cloud Manager (NCM) are some of the most important features in this solution. We have features that help customers spend less on public cloud infrastructure. We have the observability of these costs, attribute quotas or chargeback policies, and with this kind of cost management, the expenditure of IT infrastructure in the public cloud could be significantly less so that the return on investment can be very relevant to companies that spend substantial money with the public cloud.

The console of the Nutanix solution has various reports that we can fulfill and use a SaaS-like solution for Nutanix that allows us to input our expenditure profiles of the public clouds and then compare that with the cost that we might have with the on-premise solutions. 

What needs improvement?

The main area that could be improved with Nutanix Cloud Manager (NCM) is the cost. This is a license that we can use as a complement for the NCI product, which is the main product of Nutanix. Here in Brazil, we have a total cost of ownership based on the NCI, and sometimes the NCM additions make the product a little higher when we compare it with the public clouds. We are much cheaper when we compare with the Broadcom vCloud solution, but not as competitive when we compare with AWS or Google when these kinds of solutions are built into the platform.

For how long have I used the solution?

I have worked for about 10 years with the Nutanix portfolio: NCM, NCI, and NUS.

What do I think about the stability of the solution?

These solutions are already deployed in a high availability way with load balancing. Any problem with these machines does not compromise the structure of what we have built within. The solution has very high availability with no problems.

What do I think about the scalability of the solution?

In terms of scalability, it is really high. The threshold is not about NCM; it's the size of your on-premises or cloud infrastructure. As long as your AWS or public cloud workloads can grow, the solution is already set up to manage it.

How are customer service and support?

I would rate their customer service with Nutanix a nine out of ten. The support of the Nutanix team is great. The complexity of the matters might make it slightly lower, but even then, this is higher than the average of the market.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have never used a similar solution in my company. I have only studied the solution from Broadcom.

How was the initial setup?

The deployment of the Nutanix solution is instantaneous. These solutions are packaged in the Nutanix Prism Central that is a piece of software already deployed in the cluster. It requires only the setup of the policies that we want to have, the creation of the playbooks that we're interested in, and the setup of the cost profiles and the quotas or the project. The setup is already done when we deploy the Prism Central solution, which is a main managed solution for this kind of cluster.

What was our ROI?

Using NCM's built-in playbooks has freed up time for my IT team. We have saved more than 50% of the time. We can create the experience of scale-out and elasticity that we have in the public cloud, provide this to on-premises solutions, and it saves lots of time in micromanagement of the VM profiles.

What other advice do I have?

Regarding the speed of outcomes from their low-code automation, some companies have longer cycles of deployment of applications of infrastructure, and time is money. Once we can deploy large solutions with CI/CD solutions and integrate a DevOps-like flow of production, we can reduce this time and accelerate the value of the solution for the infrastructure. Nutanix gives that with the turnkey solution. We do not have the complexity to assemble a CI/CD solution with open-source solutions or multiple products. This is a complete flow of work for DevOps, integrated even with the Kubernetes or containers infrastructures that can accelerate this kind of deployment significantly, varying with the profile of the company that utilizes it. My company is not a development company, so this does not have this kind of value since we do not develop, but I can see the value that this feature has for companies that build software in-house. 

I would rate Nutanix Cloud Manager (NCM) a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Consultant Infrastructure at a tech services company with 11-50 employees
Consultant
Top 20
Jul 22, 2024
Saves time and has a low learning curve but needs more integration with GPT
Pros and Cons
  • "Its resilience and performance are excellent."
  • "If they integrated more with GPT, that would be ideal."

What is our primary use case?

We use the solution between different customers. Each has their own use case.

How has it helped my organization?

There's not one use case in particular. However, it does offer resiliency. The optimization and self-healing aspects are great. There are a lot of features. It offers a great infrastructure for our clients. 

What is most valuable?

The time savings is very good. It's one click to upgrade, for example. There's no interruption or impact, either. It's very simple. 

Its resilience and performance are excellent.

Using NCM's playbooks has helped free up our IT team's time to focus on other tasks. Sometimes, you can spend so much time writing your own playbooks, however, NCM has automation built-in that helps save time. Otherwise, we have to spend to save. If there are just two to five playbook executions a month, it doesn't make sense to write your own.

The learning curve is low. It's easy to learn and simple to use. It's very competitive in terms of ease of use. 

What needs improvement?

We haven't noted any features that may be missing. 

If they integrated more with GPT, that would be ideal. 

For how long have I used the solution?

I've been using the solution for three years. 

What do I think about the stability of the solution?

All Nutanix platforms and products are stable. If there is an issue, it's due to the fact that someone didn't follow Nutanix best practices.

What do I think about the scalability of the solution?

The scalability is very good. 

How are customer service and support?

The customer support is amazing. It's the best support I've dealt with. When support is proactive and opens support cases on its own when it detects something wrong on your cluster, that's great. They'll email you and ask about your availability so they can fix the problem with you.  

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We do not choose NCM on our own. We rely on our customers to pick the product and then we play with it, figure it out, et cetera. 

I am aware of their solutions. The Nutanix deployment, for example, is much easier in comparison. Configurations at the start are straightforward as well. It's got an easy setup. For a developer, it's easier to learn and code code blueprints. 

How was the initial setup?

The setup is intuitive, and it's an easy solution to learn and use. 

Most of the time, it is deployed on-premises.

We provide our clients with the blueprints needed to ensure a successful setup. We tend to follow Nutanix best practices. 

What about the implementation team?

We're a consultant. We do reselling and service. We have an expert in our company that can assist with the deployment. 

What's my experience with pricing, setup cost, and licensing?

It's an affordable solution. However, it depends on the size of your infrastructure. 

What other advice do I have?

We are partners, not customers. We're a dedicated Nutanix partner. We work with Nutanix based on our customer's needs. We're implementing and showing our customers how to use the product, and then we move on. We don't use Nutanix in our own day-to-day.

I'd rate the solution seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partners
PeerSpot user
Buyer's Guide
Download our free Nutanix Cloud Manager (NCM) Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
Buyer's Guide
Download our free Nutanix Cloud Manager (NCM) Report and get advice and tips from experienced pros sharing their opinions.