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Moses Ramushu - PeerSpot reviewer
IT Support at a hospitality company with 10,001+ employees
Real User
Jun 12, 2022
Makes things easier and simpler for us to troubleshoot
Pros and Cons
  • "It is easy to access. Since it is web-based, you just punch in the API and it gives you all the servers in the company. The solution has helped optimize database performances."
  • "It has improved my life and the way the company is running."
  • "The design could be more user-friendly. There is always room for improvement when it comes to a site being more user-friendly."
  • "The design could be more user-friendly."

What is our primary use case?

We use it for our service, running everything through Nutanix.

How has it helped my organization?

It is easy to access. Since it is web-based, you just punch in the API and it gives you all the servers in the company. The solution has helped optimize database performances.

Nutanix helps us save on Tier 1 storage, which is very important to us. As a company, you need backup. Working with this solution is easy and fast.

As a company, backup is very important. Anything can happen to a company so you always want to have backup. The important part is that this solution is cloud-based. Therefore, if a fire happens, you still have your backup.

Since last year, we haven't really worked after hours.

Nutanix has 100% improved our team's ability to troubleshoot operational issues. This is excellent for business. It now makes things easier for us to troubleshoot, helping us know where or what the problem is. It makes things simpler.

What is most valuable?

It provides healing to the system. If there is something wrong with the system, then it gives you an alert and decides what the problem is. It tells you in detail if there is something wrong with your server.

It is not time-consuming. It makes things easier for the company, because now you know exactly what is wrong because it tells you what it is. It is easy to access.

We use it with SQL Server workloads. This solution is good and quite fast for that.

What needs improvement?

The design could be more user-friendly. There is always room for improvement when it comes to a site being more user-friendly.

Buyer's Guide
Nutanix Cloud Manager (NCM)
July 2026
Learn what your peers think about Nutanix Cloud Manager (NCM). Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
907,768 professionals have used our research since 2012.

For how long have I used the solution?

My company has been using it for about six months.

What do I think about the stability of the solution?

I have been very impressed with the stability.

How are customer service and support?

Customer service has been good. So far, I can't complain. I haven't picked up anything that I might complain about since everything is running smoothly and has been simplified. I would rate them as nine out of 10.

Which solution did I use previously and why did I switch?

This has been an improvement for me because I am used to old physical servers.

How was the initial setup?

I was not involved in the initial setup. Everything was already up and running when I started using it.

What was our ROI?

It has helped us cut deployment times.

Nutanix has decreased the time it takes to snapshot and clone databases. Because of this, the business is running smoothly. Everything happens quickly, so it is quick to do things on this platform, i.e., less time-consuming.

The increased backup frequency has helped to limit data loss.

When it comes to data management, the solution has reduced time spent on operational database workloads.

Which other solutions did I evaluate?

We use Veeam for the backup and restore of databases.

What other advice do I have?

This is the way to go. Technology is growing and improving. I feel like a lot of companies in my country are still stuck in the old way of using physical servers. Whereas, we now have something like this that makes things simple with a feature that sends alerts. In a way, it is running the whole infrastructure.

There is always something out there that can improve your life, simplifying your life. There is always something out there that you can learn about.

It has improved my life and the way the company is running. We use it almost every day.

There are about 10 of us using it, including support, system engineers, my assistant management, and management.

I would rate this solution as nine out of 10.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
IT Operations at a engineering company with 5,001-10,000 employees
Real User
Jun 8, 2022
Provides visibility, simplifies operations, and saves time and cost
Pros and Cons
  • "It has been helpful for forecasting and planning. It has also been helpful for analytics. With the help of this solution, we can have a better understanding of how much storage we are utilizing and how many processes are currently in use. Based on this information, we get a better understanding of how much expansion we need going forward, which is very important because ultimately it saves cost. It simplifies operations and helps with more revenue and productivity. It brings stability to our production environment. With the help of forecasting and capacity planning, we can achieve all of our long-term organizational goals."
  • "After using this solution, we have clear-cut savings of more than 40%."
  • "For Nutanix, there are options to go with different types of hardware vendors for using the AOS operating system. We can deploy it on Dell, Lenovo, or IBM servers. If Nutanix had its own server, it would be good."

What is our primary use case?

Whenever we face any challenges related to the movement of virtual machines from one cluster to another, we are using Prism Pro. It makes our life easy because with the help of the Prism Pro, we can manage the movement of virtual machines between clusters. We can validate and do complete health checks of physical hosts and logical hosts, as well as of the complete compute storage and other components. All those are converged and are a part of a single solution. With the help of Prism Pro, we are able to simplify our operations and administrative tasks.

It is deployed in an on-premises data center. Both data centers have a couple of pairs of clusters, and the clusters are interconnected, just like the data centers are connected. Both clusters are replicated between themselves to have their data synchronized and updated so that in the event of a failure in one of the data centers, the other data center can take over.

How has it helped my organization?

Its top benefits include:

  • Time savings
  • Simplification of operations
  • Environment stability
  • Application accessibility

We can assess the performance and the capabilities of the host. We can initiate sessions, and we can evaluate those sessions with the help of the Prism Pro dashboard, which helps with capacity planning. We can forecast our capacity planning, and we have complete infrastructure visibility through the dashboard to get an understanding of how to utilize our hardware and applications in a better way to gain maximum performance. It helps with ROI and achieving long-term goals. It also increases employee productivity and workforce satisfaction. 

It saves cost. After using this solution, we have clear-cut savings of more than 40%. It also saves time.  We were able to see the results within 45 days from the time of its deployment.

It simplifies the administration and reduces human errors. It simplifies operation by providing a single dashboard. It also encourages the use of more automation.

Its integration with third-party tools is very easy. We have complete visibility. We can very nicely use the solution in our ITSM model. We are using third-party tools from different vendors for more insights, and with the help of automation, we are able to do application optimization, alert optimization, etc.

We are using it to manage VMware and Nutanix. The important part is that we don't have to depend on a multi-vendor management prototype. We can extend support to third-party vendors as well.

It reduces our overall power consumption. We follow the go-green environmental approach. We like to utilize the resources in a more efficient way. With this solution, we are able to save power.

The fact that NCM is sold as one product with multiple tiers is very important for us. A single-vendor solution is easy to manage. A heterogeneous type of environment is very difficult to manage because we require different types of skill sets, and managing the solution becomes more complex.

What is most valuable?

We are using Prism Pro, and the features related to the reporting capabilities, health checks, and automated alerts to Nutanix call-home are very important. We are using it as a management and reporting tool, and we are able to get a complete overview or summarized form of clusters that we are using in the production.

It has been helpful for forecasting and planning. It has also been helpful for analytics. With the help of this solution, we can have a better understanding of how much storage we are utilizing and how many processes are currently in use. Based on this information, we get a better understanding of how much expansion we need going forward, which is very important because ultimately it saves cost. It simplifies operations and helps with more revenue and productivity. It brings stability to our production environment. With the help of forecasting and capacity planning, we can achieve all of our long-term organizational goals. 

It is more cost-centric as compared to other solutions. It provides us with a holistic view of all the applications that we are using, and the most important point is that everything is converged. It is a one-box solution. It fits well with our requirements, and we are happy to have this type of solution in our production environment.

What needs improvement?

For Nutanix, there are options to go with different types of hardware vendors for using the AOS operating system. We can deploy it on Dell, Lenovo, or IBM servers. If Nutanix had its own server, it would be good.

For how long have I used the solution?

We have been using this solution for the last two years. We have been using the Nutanix Cloud Manager version for the past several months.

What do I think about the stability of the solution?

There have been no issues related to its stability. We haven't faced any challenges in our deployed solution. On a periodic basis, we receive notifications from Nutanix about any vulnerabilities. Whenever a vulnerability is identified, we immediately get a notification to apply a patch and fix it. The system is up to date, and there are no vulnerabilities. It is stable, and we haven't faced any challenges in accessing applications. The overall performance related to the CPU memory, IO processes, and storage is at an optimal level, and we don't have any challenges. We are good.

What do I think about the scalability of the solution?

In terms of scalability, it is very flexible. There are no challenges. It is a highly scalable solution, and expansion and migration are very easy. Everything is good.

How are customer service and support?

Their technical support is excellent. If we need any support, they have 24/7/365 support. There are multiple ways to reach the support, and we get immediate assistance. In case of any criticality, they are able to manage the issue. They were able to resolve small, moderate, and high-level issues in a quick manner. We didn't face any issues related to escalations or unavailability with them.

Their knowledge is wonderful. Their technical teams are well-equipped in terms of skills. I would rate them a 10 out of 10.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before this deployment, we were not using any similar solution.

How was the initial setup?

It was straightforward because there was no migration or extension involved. We were using the solution as a first-time solution. So, everything had to be put in place new, and everything went well. We didn't face any challenges in terms of setup, deployment, and support. The deployment went well in a simplified case-to-case manner, and the operations have been very smooth. It didn't take more than 60 days.

Apart from the post-sales training where our resources got trained by Nutanix, our technical team members are also getting trained on a regular basis. We have regular schedules for technical training of our teams.

What's my experience with pricing, setup cost, and licensing?

Its acquisition and support cost is nominal. It is not too high, and it is not too low. It is within the budget, and there are no issues on that part.

Which other solutions did I evaluate?

We looked at solutions from Cisco, Dell, and Nutanix. That's all. We chose Nutanix because of the cost and also because of the complete package. It included a multi-year support contract, and it is an all-in-one-box type of solution.

It is easy to migrate and expand. Most of the things are web-based. So, it is easy for anyone to understand and stabilize the operations. Our applications ran very well on the platform during the PoC. They are running well now too. These were the factors for using this solution.

This solution is very unique for our office. No other vendor has this type of solution in place, even though they are claiming to have a converged solution. As per our understanding and observation, Nutanix has a unique and excellent solution in place.

What other advice do I have?

I would rate it a 10 out of 10 because everything is stable, and we are able to achieve all of our objectives. We are happy customers.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Nutanix Cloud Manager (NCM)
July 2026
Learn what your peers think about Nutanix Cloud Manager (NCM). Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
907,768 professionals have used our research since 2012.
reviewer1855257 - PeerSpot reviewer
IT Specialist at a energy/utilities company with 5,001-10,000 employees
Real User
May 23, 2022
Upgrading our clusters is a very seamless, straightforward process
Pros and Cons
  • "It saves time since it is a single pane of glass. Our efficiency has increased because of that. We don't have to log into multiple servers when we do upgrades. We can do it on one console. This saves us eight to 10 hours a month. Upgrade activity on servers, which was offloaded to the Nutanix platform, used to take hours on our Legacy platform."
  • "Moving to Nutanix from our legacy platform has saved us a lot of time (30% to 40% of our time) to focus on other things, such as troubleshooting."
  • "There are some cases when there are multiple alerts for the same issue. For example, if I forget to put it in hosting maintenance mode, then I start getting multiple, duplicate alerts for the same host, which we don't want. If I have already received an alert, I don't want another alert. So, there are sometimes false positive alerts because of update activity where we forgot to put it in maintenance mode, then we get multiple alerts or emails."

What is our primary use case?

Initially, we deployed one cluster. Then, we deployed another two to three clusters. The main use case was to have a single console with all the alerts as well as viewing each cluster from a single pane of glass. That was one of the primary reasons for moving to this solution.

We are on the latest version because our company states that we need to upgrade every 30 days. Therefore, we are on a 30-day cycle, using the latest version of it. If Nutanix releases a new version, then in the next 30 days, we are on that version.

How has it helped my organization?

That solution gives requirements based on usage. It has helped us with workload and capacity planning. This is helpful for us to effectively plan. 

What is most valuable?

The main selling point was the one-click centralized upgrade. Upgrading our clusters is a very seamless, straightforward process. We don't have to go through each individual server or cluster. We just do it in one click using Starter. Without logging into individual servers, we can do an upgrade. This makes our 30-day patching cycle easy for us, rather than going through a painful, time-consuming task.

The Capacity Behavior Analytics has been a good feature that we have been able to use.

It provides centralized upgrade simplicity as well as getting alerts and updates on a single pane of glass. That makes it very easy rather than missing any notifications or alerts. The alerts help if you don't log in everyday since you are notified of everything in Prism Pro. 

We use the capacity manager, which we rely on. It gives us centralized management, and that is key for us. Everybody logs into the centralized console to find out if there is a problem. If someone needs to do a deep dive or troubleshooting, the central management lets them narrow down to the task or performance issue that they are dealing with.

What needs improvement?

There are some cases when there are multiple alerts for the same issue. For example, if I forget to put it in hosting maintenance mode, then I start getting multiple, duplicate alerts for the same host, which we don't want. If I have already received an alert, I don't want another alert. So, there are sometimes false positive alerts because of update activity where we forgot to put it in maintenance mode, then we get multiple alerts or emails. 

For how long have I used the solution?

We have been using Nutanix Prism Pro for a year and a half. We have been using the Nutanix Cloud Manager version for the past several months.

What do I think about the scalability of the solution?

The environment is pretty much stable, though at a year and a half, it is still new for us. In my experience, it is stable. We find it a very stable solution compared to other vendors. I think we have the best solution.

How are customer service and support?

We worked with the Nutanix Community team to find some templates. Based on our organization's specific security standards, we then created a standard template that we use when deploying.

Finding any type of documentation in the support portal is easy. Everything is available online. If you are stuck with something, needing documentation or some kind of guide, those are readily available.

The tech support has been really good. I have worked with Dell and their support is not as easy to use when you need something, have to find a solution, or are stuck on something. Whereas, the Nutanix support is very helpful. As soon as you open a case with the support team, they provide support based on the case's priority level. The Nutanix solution and support are better than Dell's.

Their technical support has been knowledgeable. They understand us as a customer: our issues and what we are looking for. They are able to provide support in a timely manner based on the kind of support ticket that is open. I would rate them as nine out of 10.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously, we had purchased Prism Pro but had not installed it. When we started increasing the capacity of our clusters, we installed Prism Pro. Then, in the next three to six months, a lot of things had been fixed and streamlined.

Previously, we had a Legacy platform. We would have to do a hardware refresh when hardware went end-of-life. A lot of time was spent doing upgrades. We were having problems with hard disk failure when the environment got to the end of its support life. We wanted a solution that was less time-consuming and more efficient, bringing more simplicity. That is one of the reasons that we moved in this direction.

Moving to Nutanix from our legacy platform has saved us a lot of time (30% to 40% of our time) to focus on other things, such as troubleshooting.

How was the initial setup?

I was involved in the initial phase of setting up the test drive and doing the proof of concept. Also, I was part of the migration. 

We used the Nutanix tool for our migration. We had a deadline and talked with the application owners, which went smoothly. We were able to migrate the workload from our legacy platform to Nutanix. It took almost six months of time to move our workloads from our legacy platform to the Nutanix platform, but it was not that complicated.

What about the implementation team?

We worked directly with the Nutanix support team.

What was our ROI?

It saves time since it is a single pane of glass. Our efficiency has increased because of that. We don't have to log into multiple servers when we do upgrades. We can do it on one console. This saves us eight to 10 hours a month. Upgrade activity on servers, which was offloaded to the Nutanix platform, used to take hours on our Legacy platform.

Which other solutions did I evaluate?

We looked at VxRail because we were thinking about having a Dell hyper-converged platform. However, Nutanix Prism Pro was more comfortable. 

One of Nutanix's best features is monitoring a cluster, which is useful. Anyone can manage it. Specifically, you don't need to have someone with VMware or hypervisor background to do it. It is not rocket science; it is very easy to manage. It is easier to manage because it provides centralized administration of the entire environment, instead of having something like multiple vCenters. With this solution, you don't need to log into multiple consoles.

What other advice do I have?

There was a talk earlier that we will plan to use the monitoring automation, but since we have other tools that we use for automation, we don't have X-Play. However, that may change down the line because we want to add more clusters. So, we may need to think about how we can update our license to have X-Play.

We have plans to add Nutanix in our corporate infrastructure too. There, we will be using VMware in Prism Pro for our corporate environment.

Nutanix has a partnership with Red Hat. Therefore, there are some Ansible scripts that we use. Because we have Red Hat Satellite, we use that to leverage some sort of automation for our deployment servers.

I would rate this solution as a nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Gøran Fjermedal - PeerSpot reviewer
Senior IT-Consultant at Byggma ASA
Consultant
May 23, 2022
Single package with everything from one vendor is helpful, and analytics help forecast our needs
Pros and Cons
  • "One of the most valuable features is the hardware and how they have set it up to be pretty redundant. If something goes down, you can just swap it out and you're back online. If a drive or even a whole node goes down, it's pretty easy to get it back up and running."
  • "The scalability of the solution is way better than anything else, and everything is plug-and-play, which is pretty awesome."
  • "I would like to see a desktop application for administration of the solution. That's the thing I missed the most. Other solutions have a client that you can install on your computer. You can actually connect to and do the administration from an application instead of using a web portal, which is what Nutanix provides."
  • "I would rate NCM's stability at five out of 10."

What is our primary use case?

I use the VM efficiency to figure out what services are over-provisioned. I've also been experimenting with the reports. In addition, I've been using it as a way of collecting all the data from all the different clusters into one portal.

What is most valuable?

One of the most valuable features is the hardware and how they have set it up to be pretty redundant. If something goes down, you can just swap it out and you're back online. If a drive or even a whole node goes down, it's pretty easy to get it back up and running.

Also, you don't have to actually mess around with external storage. Everything is in one complete package. The fact that the solution is sold as one product with multiple tiers is a seven out of 10 to me, on the important scale. If you get everything from one vendor, you have one place to turn if you have problems or if you need replacement parts. The whole "one-vendor" thing is pretty neat. Regarding the hardware, when you have everything in one package, everything is good to go. We haven't needed to purchase any other solutions for the type of automation this solution is intended for.

I've used the capacity planning and Runway analytics to help forecast storage and compute needs a few times, but just to check that we are a couple of years away from even having to think about it. It has been pretty good for helping our team address current needs while planning for future expansion.

What needs improvement?

I would like to see a desktop application for administration of the solution. That's the thing I missed the most. Other solutions have a client that you can install on your computer. You can actually connect to and do the administration from an application instead of using a web portal, which is what Nutanix provides.

For how long have I used the solution?

We have been using Nutanix Prism Pro for a year and continued using it as Nutanix Cloud Manager Starter for the past several months.

What do I think about the stability of the solution?

I would rate NCM's stability at five out of 10. We started having problems with our nodes about two or three months after we started using Nutanix. We were getting errors. The IPMI (Intelligent Platform Management Interface) stopped functioning. After a long period of troubleshooting, we ended up having to send one of the nodes back for a deep root analysis. They had to send a replacement and try to figure out what the problem was.

I'm sure that kind of scenario isn't very prevalent among their other customers, but that has been our experience with it. We manage 10 nodes with the solution, and something like seven of them have had this problem.

What do I think about the scalability of the solution?

The scalability of the solution is way better than anything else. Everything is plug-and-play. That part is pretty awesome.

How are customer service and support?

Their tech support is pretty good overall. It depends on who you end up with. In about 30 percent of my cases, I've been lucky to get a person who speaks English very well and is awesome in every way, knowing absolutely everything. Every time that I get one of those guys, I instantly go into the survey they send, when they close the case, and praise them in the highest way.

If the English of the support person is worse than mine, or their vocabulary, pronunciation, or even the quality of audio is worse than what I have, it's pretty hard to get my meaning across. That has happened in about 20 percent of my cases. The person doesn't understand what I'm saying and I've been forced to escalate the case to get someone who has more knowledge and better English.

And in 50 percent of my cases, they have been totally fine.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We swapped out Hyper-V with products from Nutanix to try something else. It was time to upgrade and then Nutanix seemed like a good alternative.

How was the initial setup?

When we ordered the solution, we had a pretty good understanding that we would get something where we could just plug in the network and power cables, turn it on, and it would be already set up in almost every way. We thought we were only going to need to do a bit of tweaking, providing IP addresses and the like. But what we got was pretty bare. There was nothing on them. We had to go through the whole setup with Phoenix.

We had to do it twice. The first time, one of our guys did everything and it seemed to be okay. But then the guys from Nutanix called and said, "No, we have to do this together because we want it to be set up the way it's intended to be." That's pretty fair. But the guys from Nutanix actually managed to mess things up in a huge way. So we had to set it up again. And that speaks to how complicated the setup is when you compare it to the other solutions.

I set up fully-functioning VMware and Hyper-V solutions a good number of years ago when I was young and didn't have as much experience, and both were no problem. But Nutanix is a step up regarding how complex it is.

You should get a hold of someone who is crazy good and then never ever lose their contact info. I have one guy now that I email every time there is something complex that needs to be done. If we are digging into config files that are deep within the OS, I always contact him because I know that he knows everything.

Which other solutions did I evaluate?

I have used Hyper-V with SCVMM. Part of that has some features that are similar to NCM, but they are different products with different features. I've also used vSphere from VMware, which has some of the same features, like the overall control over your VMs, data collection, and reporting.

Nutanix is pretty different from the others because it collects everything and displays it in a very nice way. To summarize the difference, you get the feeling that Prism Pro is new and more modern. The user experience and the user interface are more modern, and it's certainly easier to use.

The other side of that coin is that sometimes it fails. It's something like Mac and PC: If something fails on Mac, which doesn't happen very much, it's harder to figure out why. You might have to contact support and get them to fix it. A PC is harder to use, but if it crashes, it's easier to find out why. Prism Pro would be "Mac" and the others would be "PC."

Nutanix isn't as easy if you want to try to troubleshoot, at least not for me, because it's all based on CentOS. It's Linux-based. With Linux, it's easier to do things, but it's way easier to royally mess everything up if you make mistakes. You have to be pretty sure of your skills with Linux-based systems to try to troubleshoot things yourself. I've been using Nutanix a lot for a year now, and I'm just barely starting to get the hang of it.

The setup of Nutanix is harder than both VMware and Hyper-V, but Nutanix is the easiest to use among the three. However, the learning curve for Nutanix is pretty steep. The interface itself is pretty good and easy to use, but if you start working with the CLI, which you have to do somewhat frequently, it suddenly becomes way harder to figure things out.

Have we experienced increased uptime since we went to Nutanix? No, we haven't. It's pretty much the same with Nutanix as it was with Hyper-V regarding uptime. What has improved is the ease of use. And there is less cabling and fewer points of weakness.

What other advice do I have?

We went big on the specs for the servers so when you have what feels like unlimited resources, you don't need to set up the whole automation part of it.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
reviewer923763 - PeerSpot reviewer
Senior Systems Engineer at a computer software company with 51-200 employees
Real User
May 17, 2023
Fast, excellent support, and easy to spin up tenant environments without much administrative overhead
Pros and Cons
  • "It made it a lot easier to spin up these tenant environments with little to no administrative overhead."
  • "I would like to see it be able to apply a category to a project, and then have that category applied to all the VMs that are deployed within a project."

What is our primary use case?

We have multiple projects and multiple groups of developers that need an isolated space to deploy VMs and do testing against code, so we use the automated deployment of applications and VMs to spin up their unique environments.

What is most valuable?

It made it a lot easier to spin up these tenant environments with little to no administrative overhead.

It's super fast. It does what you tell it to do quickly.

What needs improvement?

I would like to see it be able to apply a category to a project, and then have that category applied to all the VMs that are deployed within a project. I've been asking for that for about three years.

For how long have I used the solution?

I've been using this solution for about three years.

What do I think about the stability of the solution?

It has a rock-solid foundation. The only issue that I've ever seen is the software code not being fully vetted before it was deployed.

What do I think about the scalability of the solution?

It's as scalable as the overall infrastructure. It's great.

How are customer service and support?

Their support is excellent. I would rate them a ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We are using both this solution and Ansible. There are different components within Nutanix Cloud Manager. I've used a part of it but not all of it.

How was the initial setup?

I was involved in its deployment. It's straightforward and built-in.

What was our ROI?

In the government space, we don't look at returns.

What's my experience with pricing, setup cost, and licensing?

We have the ultimate license, so I don't know what it would cost individually.

What other advice do I have?

If you're going to pick an automation platform, pick one and stick with it instead of having everybody look in different directions.

I would rate it a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2183826 - PeerSpot reviewer
CIO at a government with 10,001+ employees
Real User
May 16, 2023
A sustainable solution with a straightforward initial setup
Pros and Cons
  • "The most valuable feature of Nutanix Cloud Manager is the flexibility we're finding in expanding our technology and our support."
  • "Nutanix Cloud Manager could partner with more partners to bring technologies that align with the area's policies and business needs."

What is our primary use case?

We are an education institute, and we use Nutanix Cloud Manager to manage student applications, employee applications, and for other educational purposes.

What is most valuable?

The most valuable feature of Nutanix Cloud Manager is the flexibility we're finding in expanding our technology and our support. We can't mess with the student's data, and we need to protect the data of many students within our data centers to ensure continuous business. One of the benefits of using NCM is the ecosystems we have within the organization and other organizations.

What needs improvement?

Nutanix Cloud Manager could partner with more partners to bring technologies that align with the area's policies and business needs.

For how long have I used the solution?

We've been using Nutanix Cloud Manager for six to seven years now.

What do I think about the stability of the solution?

Nutanix Cloud Manager is a stable solution.

What do I think about the scalability of the solution?

Nutanix Cloud Manager is a scalable solution. We are using six nodes and planning to add more features like the video in the future.

How are customer service and support?

Nutanix Cloud Manager's technical support is reachable and solves the problem in a matter of seconds.

How would you rate customer service and support?

Positive

How was the initial setup?

From the documents I'm reviewing, Nutanix Cloud Manager's initial setup was a straightforward process. There were no issues in the solution's implementation.

What was our ROI?

We're seeing a return on investment from Nutanix Cloud Manager, but since ours is an educational business, there's not much to assess.

What's my experience with pricing, setup cost, and licensing?

Nutanix Cloud Manager's pricing is fair at the moment. However, its pricing should be reassessed, and different pricing categories should be set for different business needs.

What other advice do I have?

When we approached Nutanix Cloud Manager, they presented the technology well. We chose Nutanix Cloud Manager because we found it could be sustainable for the future. Users should consider Nutanix Cloud Manager's use cases and opt for the solution depending on their type of business.

Overall, I rate Nutanix Cloud Manager a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2145051 - PeerSpot reviewer
Solutions Architect at a tech services company with 1,001-5,000 employees
Reseller
Top 5Leaderboard
Apr 24, 2023
Flexible scalability but complex deployment
Pros and Cons
  • "Nutanix Cloud Manager Intelligent Operations has multi-cloud capability, allowing users to switch between cloud providers or vendors without incurring egress or movement fees."
  • "The ability to cross between different clouds is a valuable feature of Nutanix Cloud Manager Intelligent Operations."
  • "There is room for improvement in the initial setup. It is quite complex to setup and requires professional services."

What is our primary use case?

Some people use a hybrid environment with a combination of on-premises and cloud resources, while others are moving towards a multi-cloud approach. The multi-cloud aspect of Nutanix Cloud Manager Intelligent Operations is becoming increasingly popular. That's also our primary use case. 

What is most valuable?

The ability to cross between different clouds is a valuable feature of Nutanix Cloud Manager Intelligent Operations. This allows users to take advantage of pricing for storage in the cloud and switch between different cloud providers or vendors without incurring egress fees or movement fees. So, that's the reason why we like to use it. It also provides ease of use to change workloads between cloud providers or vendors.

What needs improvement?

There is room for improvement in the initial setup. It is quite complex to setup and requires professional services.

For how long have I used the solution?

I have been using this solution for around a year. 

What do I think about the scalability of the solution?

Nutanix has very good scalability as long as you are not limited to just their features. This is a common issue with virtualized solutions, where the more features you want, the more you have to pay. However, all virtualized solutions can scale well, including Nutanix.

In my opinion, Nutanix's ability to scale well is due to its partnership with different vendors. They now offer regular BYO(Bring Your Own) computing and storage, which is not limited to only Nutanix appliances anymore. Other vendors, such as HPE and even Cisco can now be used, and you are not required to use Nutanix appliances. This has helped Nutanix to scale even better than before.

So overall, the ability to use different vendors and not be locked into a Nutanix appliance has been a big advantage for users.

How are customer service and support?

The customer service and support team is good. 

How would you rate customer service and support?

Positive

How was the initial setup?

Most of the time, customers need to bring in professional services as they don't have the expertise to do it themselves. It's not that intuitive as there's always something missing, which can cost more if a mistake is made.

What's my experience with pricing, setup cost, and licensing?

Nutanix is priced in between VMware, and Hyper V. Hyper V is the cheapest, while Nutanix falls in the middle. However, Nutanix is not cheap, as it has many good features, but you have to pay for them. This is the same with VMware.

Nutanix is cheaper than VMware but not as cheap as Microsoft's Hyper V.

What other advice do I have?

Overall, I would rate the solution a six out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Engener unix team at Jet Infosystems Central Asia
Real User
Mar 1, 2023
Reliable with fast support and great simplicity
Pros and Cons
  • "The solution expands easily."
  • "We'd like the demos to be longer - maybe two to three months. Some clients need much more time for a POC."

What is our primary use case?

We primarily use the solution for cloud management. We use it as a private cloud for internal client infrastructure. 

What is most valuable?

The most valuable feature of the solution is its simplicity. We have one panel from where we can see and manage all operations. This is very different from other vendors. The customer finds it very easy to work with.

They have a big community. 

It's stable and reliable.

The solution expands easily.

Support is extremely fast. 

What needs improvement?

I cannot recall any specific features that need improvement. 

Nutanix likely has a big backlog of requested features from their clients. 

We'd like the demos to be longer - maybe two to three months. Some clients need much more time for a POC. 

For how long have I used the solution?

I've been using the solution for two years. 

What do I think about the stability of the solution?

The stability is excellent. We don't have any issues with the software. I'd rate the stability ten out of ten. The only issue we ever had was with an HP adaptor, not with this solution. It was a simple hardware problem. 

What do I think about the scalability of the solution?

The solution is very scalable and very easy to scale. I'd rate the ease of expansion ten out of ten. We don't need a physical installation. The cloud makes it very simple. 

We work mostly with enterprise-level organizations. 

How are customer service and support?

The technical support is very fast and easy to work with. They are helpful and responsive. 

How was the initial setup?

The initial setup is pretty straightforward. I'd rate the ease of setup nine out of ten. It's very easy. We did need to do some specific configuration, and users do need some experience with web-based applications as they must be deployed via the web. 

The setup is very different from other vendors that tend to separate hardware, software, storage parts, et cetera. In Nutanix, everything is available in one window. 

We deployed the first time two clusters with ten others, and it took about one week. We did have a network team working with various solutions at once. 

The second time, we deployed with 11 nodes, and we managed to deploy in five to seven days. 

There were two people, engineers, that were managing the deployment process. 

What's my experience with pricing, setup cost, and licensing?

Its pricing is okay. I'd rate the pricing six out of ten. We can make local payments in our country and avoid customs fees. If you have to buy hardware, you have to pay customs for the devices, and that can be up to 30% of the price. However, with Nutanix being on the cloud, you don't have to worry about that.

What other advice do I have?

We are a solution partner and have existing customers. 

I'd rate the solution to others. They should buy it. It's very simple for modern infrastructure needs.

I'd rate the solution ten out of ten. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1909311 - PeerSpot reviewer
Sr Systems Engineer at a insurance company with 501-1,000 employees
Real User
Jul 17, 2022
Capacity planning and forecasting help us explain why we need to scale
Pros and Cons
  • "The capacity planning, forecasting, and Runways are worth their weight in gold and NCM has saved us time in IT, and that's money."
  • "There have been bugs. We've seen what looked like some storage inefficiencies in reports and, when we went in to look, we found they were false alarms. That was something they corrected on the fly."

What is our primary use case?

We use it for capacity planning and we forecast with it. We use the workload reporting, which includes VM efficiencies, and we're able to provide reports that way on capacity, storage, and Runways.

How has it helped my organization?

One of the big benefits is that it helps us explain why we are scaling and why we need to do certain things. We can scale out or up and show them why. There's proof before any money is spent. It's had a positive impact.

I can go to management and say, "We need this many sort-only nodes before the end of the year to give you the capacity for what you need to have done. And I can say, "This is where we're going to use up what we have." Sometimes they'll say, "Oh, we won't need it," and we can come back and say, "It's been showing us this the entire time."

What is most valuable?

We're big on the capacity planning. We're fortunate that we're not restricted by a budget, but we do need to have things budgeted for planning purposes. We need to be able to say, "We're going to need 500 terabytes," or "We're going to need X amount of storage in the coming year." The capacity planning helps us really stay ahead of the curve.

What needs improvement?

There have been bugs. We've seen what looked like some storage inefficiencies in reports and, when we went in to look, we found they were false alarms. That was something they corrected on the fly.

Overall, it works.

For how long have I used the solution?

We're using Ultimate within Nutanix Cloud Manager and we've been using the solution since 2017.

What do I think about the stability of the solution?

It's very stable.

What do I think about the scalability of the solution?

It's also scalable. We use it across multiple locations and multiple teams. 

Unfortunately, we don't have any plans to increase our usage of it. I have voiced some frustrations, internally, over the years, that I have not gotten to expand and use the product the way it should be used. I wish we could have really given it a lot more play in our shop.

Nutanix Calm, is another portion piece I wanted to look at.

How are customer service and support?

I would rate Nutanix in my top two or three in terms of support. I've worked with some vendors that are lacking but Nutanix is not one of them. I've opened a lot of tickets with Nutanix over the years, but I've rated every one of them when I have closed them, and every one has been a 10 out of 10.

When we had the bug with the storage, they approached it as "high severity."

Their support is on par with VMware; they're good. And with Nutanix, it doesn't take as long to get into the upper-tier support. When you get someone on the line at Nutanix, you get someone who can help you with any range of issues and, if not, they Slack somebody immediately.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We didn't really have a previous solution. Infrastructure-wise, we were three-tier, with storage, switching, and all that is in between those segments. For capacity planning we used SolarWinds, but we never did anything such as scaling out with SolarWinds.

We use Ansible and then we're looking at possibly moving towards VMware Tanzu. We're doing a PoC on it.

How was the initial setup?

The initial deployment can be a little complex. You better bring your "A-game." For me, VMware is simple, the way I break it down and the way we work on it. At the infrastructure level, you can rebuild things easily, but in Nutanix, even when it comes to deploying nodes, or the storage-only nodes, it's a little more complex.

Overall, for the way we use it, it takes a day or two to deploy Nutanix Cloud Manager. There are two of us managing it, but I'm usually the person from our organization involved in deploying it.

We started seeing the benefits as soon as we got it. We started using the forecasting and their sales engineers, who were good, worked with us. They showed us the power in it.

Upgrades happen through Prism Central. Other than the updates, we haven't had to do much in terms of maintenance. It's pretty much hands-free.

What about the implementation team?

Every shop needs more staff and, with our staffing numbers, we have usually had to employ a services reseller or we have worked with the Nutanix team.

Those services came in and set us up, all the way from physical, in the rack, to the NCM portions and bringing it online. They built the management pieces and appliances inside of Nutanix. OSI-wise, we started at Layer 1 and went up from there.

What was our ROI?

It has helped us forecast and do capacity planning. We haven't been caught in a spot where we needed storage and had to move systems around and make quick changes to get by until we could cut a check to get more storage. It has helped us in the long run. The capacity planning, forecasting, and Runways are worth their weight in gold. NCM has saved us time in IT, and that's money.

It's worth every dime.

What's my experience with pricing, setup cost, and licensing?

The pricing has been reasonable.

What other advice do I have?

Do a PoC, but be mindful that it's not going to cover everything.

Nutanix has always been good. We don't use it to the extent that we probably should, but the GUI is friendly and I can't list anything that needs to be changed. Overall, it has worked for what we need.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
ShaillenderMittal - PeerSpot reviewer
Independent Consultant at perspektis
Real User
Jun 24, 2022
The support is excellent and they helped us set the solution fast, but it has limited compatibility with GCP
Pros and Cons
  • "We haven't faced any problems because Nutanix provides an outside team. We haven't had any issues requiring L3 support, and the L1 and L2 engineers are on-site."
  • "Compatibility with multiple clouds and a single control would help us. We are also getting onto GCP, and there is limited compatibility with GCP in the areas we need. We are using GCP primarily for data analytics."
  • "Compatibility with multiple clouds and a single control would help us."

What is our primary use case?

We have some critical and not-so-critical applications. That's how we classify them broadly. The critical applications remain on-premise for us, while we're pushing the remaining ancillary applications to the cloud. That's how we use Nutanix Cloud Management.

We don't use it to manage cloud costs per se. We already have an enterprise agreement with Azure and AWS for cloud consumption. It's primarily to drive efficiency and migrate more applications to the cloud. Within the cloud division, we have around 52 engineers, and they all use it.

What needs improvement?

Compatibility with multiple clouds and a single control would help us. We are also getting onto GCP, and there is limited compatibility with GCP in the areas we need. We are using GCP primarily for data analytics.

For how long have I used the solution?

We started using Nutanix six months ago.

What do I think about the stability of the solution?

Nutanix is relatively stable.

What do I think about the scalability of the solution?

Nutanix is scalable. 

How are customer service and support?

We haven't faced any problems because Nutanix provides an outside team. We haven't had any issues requiring L3 support, and the L1 and L2 engineers are on-site.

How was the initial setup?

It was pretty easy to set up Nutanix Cloud Management because we had help from a Nutanix partner and a technician from the vendor. We had no problems getting up to speed on the solution. We were up and running in about 45 days.

What's my experience with pricing, setup cost, and licensing?

We paid about 140 million Indian Rupees for a three-year cost. The price is reasonable and less expensive than managing the operations yourself.

What other advice do I have?

I rate Nutanix Cloud Management seven out of 10. Before implementing, I would suggest looking at the workloads you plan to use with Nutanix Cloud Management. Depending on the workload and the criticality or regulatory importance, you should decide whether to deploy.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Nutanix Cloud Manager (NCM) Report and get advice and tips from experienced pros sharing their opinions.
Updated: July 2026
Buyer's Guide
Download our free Nutanix Cloud Manager (NCM) Report and get advice and tips from experienced pros sharing their opinions.