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Engener unix team at Jet Infosystems Central Asia
Real User
Reliable with fast support and great simplicity
Pros and Cons
  • "The solution expands easily."
  • "We'd like the demos to be longer - maybe two to three months. Some clients need much more time for a POC."

What is our primary use case?

We primarily use the solution for cloud management. We use it as a private cloud for internal client infrastructure. 

What is most valuable?

The most valuable feature of the solution is its simplicity. We have one panel from where we can see and manage all operations. This is very different from other vendors. The customer finds it very easy to work with.

They have a big community. 

It's stable and reliable.

The solution expands easily.

Support is extremely fast. 

What needs improvement?

I cannot recall any specific features that need improvement. 

Nutanix likely has a big backlog of requested features from their clients. 

We'd like the demos to be longer - maybe two to three months. Some clients need much more time for a POC. 

For how long have I used the solution?

I've been using the solution for two years. 

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Nutanix Cloud Manager (NCM)
March 2025
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What do I think about the stability of the solution?

The stability is excellent. We don't have any issues with the software. I'd rate the stability ten out of ten. The only issue we ever had was with an HP adaptor, not with this solution. It was a simple hardware problem. 

What do I think about the scalability of the solution?

The solution is very scalable and very easy to scale. I'd rate the ease of expansion ten out of ten. We don't need a physical installation. The cloud makes it very simple. 

We work mostly with enterprise-level organizations. 

How are customer service and support?

The technical support is very fast and easy to work with. They are helpful and responsive. 

How was the initial setup?

The initial setup is pretty straightforward. I'd rate the ease of setup nine out of ten. It's very easy. We did need to do some specific configuration, and users do need some experience with web-based applications as they must be deployed via the web. 

The setup is very different from other vendors that tend to separate hardware, software, storage parts, et cetera. In Nutanix, everything is available in one window. 

We deployed the first time two clusters with ten others, and it took about one week. We did have a network team working with various solutions at once. 

The second time, we deployed with 11 nodes, and we managed to deploy in five to seven days. 

There were two people, engineers, that were managing the deployment process. 

What's my experience with pricing, setup cost, and licensing?

Its pricing is okay. I'd rate the pricing six out of ten. We can make local payments in our country and avoid customs fees. If you have to buy hardware, you have to pay customs for the devices, and that can be up to 30% of the price. However, with Nutanix being on the cloud, you don't have to worry about that.

What other advice do I have?

We are a solution partner and have existing customers. 

I'd rate the solution to others. They should buy it. It's very simple for modern infrastructure needs.

I'd rate the solution ten out of ten. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

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    reviewer1667082 - PeerSpot reviewer
    System Engg at a healthcare company with 1-10 employees
    Real User
    One-click upgrade is very helpful, and Nutanix support is extraordinary
    Pros and Cons
    • "Among the most valuable features are the one-click upgrade, that Nutanix is very easy to understand, and that it's very user-friendly."
    • "We have faced some issues during operations, but when we log a case with Nutanix support, they help us to resolve them."

    What is our primary use case?

    We have installed a physical Nutanix box and we have created the server on it. Our infra is running on that server. We have Citrix infra, so we configured our Citrix in Nutanix only.

    How has it helped my organization?

    We were facing some issues with a vendor accessing our VDI, but after we installed Nutanix, that issue was resolved.

    What is most valuable?

    Among the most valuable features are 

    • the one-click upgrade
    • that Nutanix is very easy to understand
    • that it's very user-friendly.

    For how long have I used the solution?

    We have been using Nutanix Prism Pro since 2018.

    What do I think about the stability of the solution?

    In terms of its stability, it is a good solution.

    What do I think about the scalability of the solution?

    The scalability is also good. We have around 4,000 users across India and we are planning to increase our node in six or seven months.

    Currently, we need no more than four or five staff to operate the Nutanix infra.

    How are customer service and support?

    We have faced some issues during operations, but when we log a case with Nutanix support, they help us to resolve them. Their technical support is very good. The support they provide is extraordinary. If we raise a P1 ticket, they will respond within 20 to 30 minutes.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We used VMware but we migrated to Nutanix.

    What other advice do I have?

    We are not facing any problems with the solution. Nutanix is good when compared to its competitors. My advice is to go for it. We have another office in India, where they have a VMware setup, and we are going to migrate them to Nutanix there as well.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.

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      Buyer's Guide
      Nutanix Cloud Manager (NCM)
      March 2025
      Learn what your peers think about Nutanix Cloud Manager (NCM). Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
      842,651 professionals have used our research since 2012.
      CEO at Orieta.tech
      Real User
      Good performance, helpful technical support, and easy to set up
      Pros and Cons
      • "It's easy to set up."
      • "I'd like them to offer a more flexible licensing model."

      What is our primary use case?

      The solution is a management portal for the entire solution. You can have a look at your configuration and do different kinds of configuration monitoring management. You have the infrastructure implementation workflows on top of it, so that's the portal that will manage these underlining nodes.

      What is most valuable?

      It's a stable solution.

      The solution scales well.

      Technical support is helpful.

      It's easy to set up.

      What needs improvement?

      Licensing could be more flexible in future releases.

      For how long have I used the solution?

      We've used the solution for two years. 

      What do I think about the stability of the solution?

      It's a stable solution. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

      What do I think about the scalability of the solution?

      The solution can scale as needed.

      I can't speak to how many people are using the product right now.

      How are customer service and support?

      Technical support is great. They helped during the setup and were excellent. 

      How was the initial setup?

      The solution is very straightforward. The deployment took about five to six days. It took about a week's time.

      Anyone who is comfortable with any virtual edition of a solution with five to six years of experience will be able to manage it. I can manage the entire solution myself.

      What about the implementation team?

      The solution is easy to self-deploy. During the initial setup, we worked directly with technical support, and they were quite helpful.

      What's my experience with pricing, setup cost, and licensing?

      I'd like them to offer a more flexible licensing model.

      What other advice do I have?

      I'm not sure which version of the solution we're using.

      I would recommend the solution to others. Overall, I would rate it nine out of ten. We've been very happy with it. I'd advise potential users should first run a POC and then go for it.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: I am a real user, and this review is based on my own experience and opinions.

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        VoIP Specialist / Network Technician at Luminet Solutions Inc.
        Real User
        An effective dashboard and good support help to simplify and speed up our backup and recovery processes
        Pros and Cons
        • "It has cut down our maintenance time significantly and simplified our processes for backups."
        • "I would appreciate more advanced networking features in the dashboard."

        What is our primary use case?

        Our primary use case to date has been hosting virtual machines of public branch exchanges (PBX) and Unified Communications as a Service (UCaaS) for our customers' Voice Over IP (VoIP) cloud-based telephone systems.

        We currently focus on two PBXs that have performed quite well on Nutanix Prism Pro: Asterisk/FreePBX and 3CX. We are also in the process of implementing cloud-based security systems for our clients and expanding to also offer desktop as a service so that our clients can fully implement a bring-your-own-device policy for their offices.

        How has it helped my organization?

        Nutanix Prism Pro has improved the way that we manage our systems due to the way that the solution is built. Hyper-converged Infrastructure offers us the speed and reliability that is very much needed in our type of environment.

        It has cut down our maintenance time significantly and simplified our processes for backups. 

        We have had situations before where we have to restore a customers VM on the fly due to bad management of the client, where they would actually break the system and with our old solution, restoring could take upwards of two hours, whereas now, it takes a maximum of 10 seconds.

        What is most valuable?

        There are two specific things that stand out to me in terms of what I find most valuable in this product. Number one, how simple and effective the dashboard is at laying out everything that is needed at a glance. Whether it be checking the health of your clusters and nodes or seeing the state of all of your VMs, the information is right in front of you when logging in.

        Second, the support for the product is absolutely amazing. Of all of the times that we required assistance for our Nutanix cluster, Nutanix support has been there no matter the time. So far, every support engineer has been a pleasure to work with.

        What needs improvement?

        I would appreciate more advanced networking features in the dashboard. There seems to be a lack of GUI functionality for creating/modifying features such as LACP and VXLAN. While these features can be configured, it can only be done via the CLI of your CVM/Cluster and it can be quite a hassle. GUI implementation for these features would really strengthen the product immensely.

        I would also appreciate a dashboard that allows for more customization. I would love to be able to eliminate information that I don't consider crucial from the dashboard and/or have the ability to focus on more essential things (such as network utilization) for our use.

        For how long have I used the solution?

        We have been using Nutanix Prism Pro for almost three years.

        Which solution did I use previously and why did I switch?

        We previously used ESXi. We switched because we found that there was constant maintenance needed for our VSANs and it was quite cumbersome.

        What's my experience with pricing, setup cost, and licensing?

        While the product may seem to be more expensive at first, it ultimately pays for itself within a short time frame due to the hours saved on maintenance.

        Which other solutions did I evaluate?

        We evaluated multiple options before choosing Nutanix. These included Citrix, Hyper-V, and Zen.

        Disclosure: I am a real user, and this review is based on my own experience and opinions.

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          Science and Technology Analyst at a government with 11-50 employees
          Real User
          Top 20
          A private cloud management tool with an easy setup phase and good customer support
          Pros and Cons
          • "The solution is very stable...Customer support is very good."
          • "The pricing of the solution is an area of concern that needs improvement."

          What is our primary use case?

          We use the solution as a private cloud management tool in our company.

          What is most valuable?

          We create some VMs using Nutanix Cloud Manager Self-Service. The solution's simplicity to use and its configurable features are some of the solution's valuable parts.

          What needs improvement?

          I am very satisfied with the solution. The pricing of the solution is an area of concern that needs improvement.

          For how long have I used the solution?

          I have experience and work with products from Nutanix. I have worked on the solution for three years. I am a customer of Nutanix.

          What do I think about the stability of the solution?

          The solution is very stable. I mean, we don't have problems using the solution.

          What do I think about the scalability of the solution?

          I'm very satisfied with the product's scalability since it's very good.

          How are customer service and support?

          Customer support is very good. For everything we need, we call the support, and they work together with us to solve the issue and find a solution quickly. I rate the technical support a ten out of ten.

          How would you rate customer service and support?

          Positive

          How was the initial setup?

          It's simple and not complex to do the first setup. For deployment, around four people who were from a technical background, who knew how to operate the system, were required. For the maintenance of the product, four people are required.

          What's my experience with pricing, setup cost, and licensing?

          On a scale from one to ten, if one is a low price and ten is a high price, I rate the solution's pricing a six.

          What other advice do I have?

          Overall, I rate the solution a ten out of ten.

          Disclosure: I am a real user, and this review is based on my own experience and opinions.

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            reviewer1439679 - PeerSpot reviewer
            VoIP Specialist / Network Technician at Luminet Solutions Inc.
            Real User
            Requires little to no maintenance in order to successfully offer a stable service to our clientele
            Pros and Cons
            • "Nutanix Prism Pro and Nutanix AOS have greatly improved our organization by providing a reliable and simple solution that requires little to no maintenance in order to successfully offer a stable service to our clientele, as opposed to the competitors."
            • "I do, however, wish that the cluster would come preinstalled with the OS, as ours did not, and it took quite a bit of tinkering, trial and error, calls to Nutanix support, and an ample amount of time to figure out how to get everything up and running."

            What is our primary use case?

            Our company is a telephony provider for small/medium-size businesses, as well as large scale enterprises. Our primary use of Nutanix Prism Pro is for virtualization of cloud-based Private Branch Exchange (PBX) VoIP/SIP compatible systems that are privately accessible to our clients over the internet. We use Prism for the creation and management of virtual machines for customer use as well as for configuring backup solutions for the systems that we offer. It is one of our main tools for what we offer.

            How has it helped my organization?

            Nutanix Prism Pro and Nutanix AOS have greatly improved our organization by providing a reliable and simple solution that requires little to no maintenance in order to successfully offer a stable service to our clientele, as opposed to the competitors.

            For the approximate two years that we have been using this solution, we have not once had an instance where we were left inoperable or non-functional due to the integrated high availability features that are integrated with the product. Even among experiencing hardware failures, we were able to function as if nothing had happened and we could seamlessly repair or replace key components without customers even realizing that there was ever an issue.

            What is most valuable?

            The features I have found the most useful are the health checks, extremely fast snapshots/restores, and the high availability service.

            The dashboard for Prism Pro is extremely elegant, powerful, and simple, with everything needed at a glance, including but not limited to, the health status of the cluster, the operational state of your environment (in our case virtual machines), and ease of navigation through fields that are less common, but none the less necessary such as disk imaging and simple one-click upgrades.

            What needs improvement?

            There is not much to say in this regard. The system is very feature-rich and if it cannot be taken care of in the Prism GUI then it definitely can be in the ACLI.

            I do, however, wish that the cluster would come preinstalled with the OS, as ours did not, and it took quite a bit of tinkering, trial and error, calls to Nutanix support, and an ample amount of time to figure out how to get everything up and running. I feel as though this can be greatly improved by providing more documentation and instructions if the system does not come preinstalled with any OS.

            For how long have I used the solution?

            We have been using this solution for just over two years.

            What do I think about the stability of the solution?

            A1! As I said in one of my previous statements, even in the midst of a critical hardware failure, the solution was able to carry on as if nothing happened due to the way the High Availability feature functions.

            What do I think about the scalability of the solution?

            The sky is the limit with the scalability of this solution, new nodes and cluster integrate seamlessly and quickly.

            Which solution did I use previously and why did I switch?

            Yes, the previous solution that we had used was VMWare ESXi. While it is one of the more popular Hypervisors, it is not nearly as intuitive, or even in the same range of power as Nutanix.

            How was the initial setup?

            The initial setup was complex initially due to the lack of the base operating system being installed on the cluster.

            What about the implementation team?

            We implemented in-house.

            What was our ROI?

            It is hard for me to speculate on ROI as I am not deeply rooted in the financial aspect of our company, I would estimate that we hit our ROI a year after integrating this product.

            What's my experience with pricing, setup cost, and licensing?

            While Nutanix can seem more expensive initially than the competition, the return on investment is much faster and all in all, very much worth the price.

            Which other solutions did I evaluate?

            We also evaluated Microsoft Hyper-V, Citrix, KVM, and a new ESXi solution on newer hardware.

            Which deployment model are you using for this solution?

            Hybrid Cloud

            If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

            Other
            Disclosure: I am a real user, and this review is based on my own experience and opinions.

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              IT Administrator and Sr. VMware Engineer at a retailer with 501-1,000 employees
              Real User
              Offers an extremely intuitive interface, but at the same time it manages to offer a level of control over all the underlying infrastructure that no other product provides
              Pros and Cons
              • "One of the great advantages is that it offers an extremely intuitive interface, but at the same time it manages to offer a level of control over all the underlying infrastructure that no other product provides. Options like One-CLick Update make the tool worthwhile on its own, as well as detailed performance metrics for each component in real time."
              • "Perhaps the only point I see as an improvement would be the support of multiple languages ​​in the environment. One of the few things within which I see an improvement point could be the inclusion of multilanguage in the environment."

              What is our primary use case?

              I currently use Prism in my work. All of our work is done within this environment as we also use AHV as the primary hypervisor. It was a resounding change since we migrated from vSphere and vCenter as a truly incredible level of simplification is achieved. One of the great advantages of Prism is its vision at a glance of our entire environment, be it a cluster of three or four nodes or hundreds of them. Finding what you are looking for or visualizing a problem is just a matter of a few clicks, so simple.

              How has it helped my organization?

              One of the great advantages is that it offers an extremely intuitive interface, but at the same time it manages to offer a level of control over all the underlying infrastructure that no other product provides. Options like One-CLick Update make the tool worthwhile on its own, as well as detailed performance metrics for each component in real-time. Its use is fantastic and managed to improve the response times of our IT department, optimize their tasks, achieve more free time to carry out other tasks, and really focus on what is important in the business. Other solutions spend a lot of time setting up an environment that, like Prism, should include everything you need to operate efficiently.

              What is most valuable?

              As I mentioned earlier, One-CLick Update, the dynamic monitoring of the entire environment, its simplified search, and all the reporting functions it offers to allow for really complete and neat infrastructure management. All of the additional features included allow for a very advanced level of general understanding. Virtually nothing can escape us working with the tool since every small detail (for example, an IOPS level outside of normal) can be analyzed in detail, generate an automatic report and send it to our team to immediately deal with it.

              What needs improvement?

              Perhaps the only point I see as an improvement would be the support of multiple languages ​​in the environment. One of the few things within which I see an improvement point could be the inclusion of multilanguage in the environment. Although it is extremely intuitive and everything is seen in a totally clear way, for some people who do not use English as the main language, it would be interesting to achieve a translation. I am not saying that it is in hundreds of languages ​​or alphabets, but if for example Spanish could be used. This would bring advantages to the Spanish-speaking world that is not used to English.

              For how long have I used the solution?

              I have been using Nutanix Prism Pro for two years.

              What do I think about the stability of the solution?

              The stability in all Nutanix software is really perfect.

              What do I think about the scalability of the solution?

              Scalability is one of the intrinsic characteristics of environments. It is a perfect web scale model

              How are customer service and technical support?

              Technical support is the jewel of Nutanix and its products. There is no other company with this level of response and quality after Apple.

              Which solution did I use previously and why did I switch?

              We previously used rackable servers and VMware as core software along with vSPhere as hypervisor. We switched to Nutanix hardware and its free, native hypervisor AHV, which is really cool.

              How was the initial setup?

              The initial configuration of the entire environment and its tools was practically invisible. The learning curve does not exist, literally.

              What about the implementation team?

              The implementation was in-house. Zero problems

              What was our ROI?

              In our case, the ROI was only 11 months.

              What's my experience with pricing, setup cost, and licensing?

              It is essential to take into account the licensing terms. In this regard, Nutanix offers options that allow licensing for much longer terms than the competition and that is a great advantage.

              Which other solutions did I evaluate?

              Before using this product we evaluated vxRail as a solution, but economic aspects and compatibility problems made us go for Nutanix and its environment.

              What other advice do I have?

              Undoubtedly a world-class solution in the administration of hyperconverged environments.

              Which deployment model are you using for this solution?

              Private Cloud

              If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

              Microsoft Azure
              Disclosure: I am a real user, and this review is based on my own experience and opinions.

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                reviewer2183853 - PeerSpot reviewer
                Head of IT Infrastructure Provisioning Division at a financial services firm with 501-1,000 employees
                Real User
                Top 20
                An affordable product with lots of helpful features and a user-friendly interface
                Pros and Cons
                • "Nutanix Cloud Manager is a lot easier to set up compared to other products."
                • "The solution should introduce more automation features."

                What is our primary use case?

                We use the solution in our production environment and test environment.

                What is most valuable?

                The product is very easy to learn. It has a very user-friendly interface. The technical features of the product are very valuable for us.

                What needs improvement?

                The solution should introduce more automation features.

                For how long have I used the solution?

                I have been using the solution for two years.

                What do I think about the stability of the solution?

                The solution is stable. We did not face any downtime.

                Which solution did I use previously and why did I switch?

                We were using another software with a poor interface and faced some difficulties. Switching to Nutanix Cloud Manager was very valuable because it saved us time and money. Our administrators also say that the product is very easy to use. We get all the features we need in one product.

                How was the initial setup?

                Nutanix Cloud Manager is a lot easier to set up compared to other products.

                What's my experience with pricing, setup cost, and licensing?

                The product is very cheap.

                What other advice do I have?

                We are currently constructing a new building with a new data center. We plan to use Nutanix for our new infrastructure, which will be complete by 2025.

                We use automation to create virtual machines for CIS Benchmarks for our servers, which is mandatory for banking systems. The product has a lot of helpful features for creating servers. The tool can handle our current automation, which has helped us.

                Overall, I rate the solution a nine out of ten.

                Disclosure: I am a real user, and this review is based on my own experience and opinions.

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                  Buyer's Guide
                  Download our free Nutanix Cloud Manager (NCM) Report and get advice and tips from experienced pros sharing their opinions.
                  Updated: March 2025
                  Buyer's Guide
                  Download our free Nutanix Cloud Manager (NCM) Report and get advice and tips from experienced pros sharing their opinions.