The primary use case for Nutanix Cloud Manager is to distribute the workload for the infrastructure. It is used for virtualization and integrates with the front end to provide cloud features as a private cloud to the development and operations team, leading to less management overhead for the administrator team.
Sr System Engineer at a tech services company with 11-50 employees
Reduces management overhead, allowing the end users to directly access features but could be more flexible
Pros and Cons
- "Nutanix Cloud Manager is a stable product compared to other vendors."
- "The product could be more flexible with plugins. Quick resolution of disconnection issues and errors in plugins is crucial."
What is our primary use case?
How has it helped my organization?
Nutanix Cloud Manager is a stable product compared to other vendors. It is beneficial for integrating with the front end to provide cloud features as a private cloud to development and operations teams. This reduces management overhead for the administrator team, allowing the end users to directly access features and reducing integration time.
What is most valuable?
The file server is the best feature because it supports different vendors such as Microsoft Hyper-V and VMware without locking with a specific vendor. Nutanix is a stable product with fewer limitations compared to competitors like VxRail. It is beneficial for integrating with the front end to provide cloud features as a private cloud to development and operations teams. This reduces management overhead for the administrator team.
What needs improvement?
The product could be more flexible with plugins. Quick resolution of disconnection issues and errors in plugins is crucial. Sometimes plugins are not working well, and the resolution time is too long.
Buyer's Guide
Nutanix Cloud Manager (NCM)
July 2026
Learn what your peers think about Nutanix Cloud Manager (NCM). Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
907,372 professionals have used our research since 2012.
For how long have I used the solution?
I have been using Nutanix Cloud Manager for around two years.
What do I think about the stability of the solution?
It is a stable product. Bugs, glitches, and downtime are minimal. I would rate the stability a nine out of ten.
What do I think about the scalability of the solution?
Scalability is good, and I would rate it a ten.
How are customer service and support?
Technical support is good. I would rate it nine out of ten.
Which solution did I use previously and why did I switch?
I used VMware VCF before, but it was not as flexible compared to Nutanix.
How was the initial setup?
The initial setup was moderate. It required some understanding of clustering, so while it was doable, it was not very easy for every user to undertake.
What about the implementation team?
The deployment involved around ten people.
What was our ROI?
Setting up Nutanix Cloud Manager has saved a significant amount of time. Compared to VMware, the setup time was reduced by about twenty percent.
What's my experience with pricing, setup cost, and licensing?
The pricing is moderate. It is not cheap or expensive.
Which other solutions did I evaluate?
I used VMware VCF before, but it was not as flexible as Nutanix. I also considered VxRail.
What other advice do I have?
I would give Nutanix Cloud Manager a seven out of ten. The complete solution is overall good, but some improvement is required, especially with the flexibility of plugins and disconnection issues.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Datacenter Infrastructure Manager at a financial services firm with 201-500 employees
Offers a single point of view to users for managing their infrastructure
Pros and Cons
- "The product has helped my company to have a single point of view for managing the infrastructure, our environment, and virtualization."
- "In our company, even though not directly in Nutanix Cloud Manager (NCM), we saw that tool has many layers in it. An integration between Nutanix Cloud Manager (NCM) and Nutanix Kubernetes Platform would be a great deal."
What is our primary use case?
I use the company solution to manage all Nutanix clusters. We have three clusters, including one for VDI, one for the production server, and another for disaster recovery. The tool helps us manage everything in one view.
How has it helped my organization?
The product has helped my company to have a single point of view for managing the infrastructure, our environment, and virtualization. We use the tool for something important, which is the structuring of the code.
What is most valuable?
The solution's most valuable features stem from its ease of management of our infrastructure and virtualization hypervisor. I think the tool is better than the others on the market.
The speed of outcomes I have received using the tool's low-code automation is fast and has helped us a lot. We are a company that has the intention to want IaC to come first. We are changing how we manage things to facilitate the day's activities.
With faster outcomes, we can reduce the daily management needed to maintain the systems.
Considering how the tool has helped our company's team address the current automation needs while planning for future expansion, I would say that we have seen how it works after Nutanix launched Nutanix v4 API. It is important because we think it will be the most compatible with the other solutions in the market.
Compared to other cloud management solutions, Nutanix is the best solution, especially Nutanix Cloud Manager (NCM) since it has helped our company a lot. The tool's support is amazing, and I think it is the best. It is easy to work with the solution.
What needs improvement?
In our company, even though not directly in Nutanix Cloud Manager (NCM), we saw that the tool has many layers in it. An integration between Nutanix Cloud Manager (NCM) and Nutanix Kubernetes Platform would be a great deal.
For how long have I used the solution?
I have been using Nutanix Cloud Manager (NCM) for a year, but my company has been using it even before I joined. The tool has been in the company for four years.
What do I think about the stability of the solution?
It is an okay and stable solution. Our company has not had problems with it.
What do I think about the scalability of the solution?
For scalability, it is an amazing tool. Last year, we needed to scale our cluster, and it was easy. We had to just plug in and install the tool and nodes while including the cluster, and it is ready to go.
At the moment, there are no plans to increase the tool's usage, but we may plan to do so next year.
How are customer service and support?
The tool's support is amazing. During the day, our team will need to solve the problems associated with the tool. I think it's the best company we have had business with, and its partners are okay with it. I rate the technical support a ten out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Previously, I used to use VMware and Dell VxRail. I switched to Nutanix Cloud Manager (NCM) from other products, considering its price, which is an important aspect. Another advantage is that when you use Nutanix, the cloud infrastructure is better, in my opinion.
How was the initial setup?
The product's initial setup phase was simple.
The solution was deployed before I joined my company.
The solution is deployed on an on-premises model. A little bit of our environment is in the cloud, but we have not yet integrated it with Nutanix. I use the cloud services from Azure.
What about the implementation team?
During the product's installation phase, the consultant and a partner from Brazil greatly helped our company.
My company has not sought help from any implementors with implementing the cloud product yet, but we plan to do so in the future.
What was our ROI?
Recently, my company studied the movement to go to the cloud, and we concluded that it is better to stay in our solution quickly and use Nutanix's integration with the cloud, while not forgetting our infrastructure and going to the cloud.
What's my experience with pricing, setup cost, and licensing?
The pricing model offered by Nutanix Cloud Manager (NCM) is better than the ones offered by the other solutions in the market.
Which other solutions did I evaluate?
My company evaluated Dell VxRail and VMware against Nutanix Cloud Manager (NCM). We evaluated Dell VxRail because it was an integrated and unified solution.
What other advice do I have?
I can't remember whether the tool's built-in playbooks freed up time for our IT team.
I rate the overall tool a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Nutanix Cloud Manager (NCM)
July 2026
Learn what your peers think about Nutanix Cloud Manager (NCM). Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
907,372 professionals have used our research since 2012.
Assistant Manager at Ahli Bank of Kuwait
Saves a lot of time and provides visibility and uptime
Pros and Cons
- "The visibility is very nice to monitor the servers, performance, data stores, and other things. Everything is visible, and you can get the reports very quickly."
- "We have some Oracle systems. The licensing is a big challenge over here because it will be very costly if we go with Nutanix."
How has it helped my organization?
There are a lot of aspects. When we have issues in one data center and want to move to another data center, we have the flexibility to fail over to the second data center in the minimum RTO. If we have near-sync configured, we can go from one cluster to another cluster without rebooting. That is a very nice feature that we are using.
It saves a lot of time. Three-tier is difficult to manage and maintain, whereas, with Nutanix Cloud Manager, we have everything in front of our eyes. We have visibility into everything. It saves us one to two hours daily.
We have visibility and uptime. We can maintain the uptime. We also have support, which is very important.
What is most valuable?
There are a lot of good features, but the best one is data protection where it replicates your data from one cluster to another cluster. It is easy to create virtual machines.
The visibility is very nice to monitor the servers, performance, data stores, and other things. Everything is visible, and you can get the reports very quickly.
What needs improvement?
It can be improved in terms of replication factors. For example, the data protection configuration is for a full virtual machine. I do not have the option to choose hard disks or some big machines. That is where we need some flexibility.
We have some Oracle systems. The licensing is a big challenge over here because it will be very costly if we go with Nutanix. Speed and availability are two important factors. Especially in the case of databases, you need speed. We are exploring more things for the databases. Currently, our databases are out of Nutanix. We want to bring it into Nutanix. We did a PoC for NDP. We are just checking it out.
For how long have I used the solution?
I have been using Nutanix Cloud Manager for the past five years.
How are customer service and support?
Their support is good. I have been using this solution for the last five years and never faced issues with the support. Whenever I registered a case, I immediately got a call. If I do not get a call, I can escalate it, and I will get a response in a proper time.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have worked with other products as well. In my current company, I have been using it for the last few years, and, before that, I used it in another company. We started from there. We had a three-tier solution with HPE 3PAR storage and SAN switches, like a traditional one. After that, we moved to HCM, which is Nutanix. It was good. After joining ABK, we faced some issues because it was a cross-platform. The hypervisor was Microsoft Hyperion, and the hardware was Nutanix, which is HCI. Recently, we migrated everything to AHV, and so far, everything is good.
Nutanix Cloud Manager provides flexibility. There is visibility into your servers, which is generally not possible unless you use third-party tools. One of the best parts is support. We can contact them for any issue, and they will fix everything.
Nutanix Cloud Manager is easier to use than other products. I have an overall experience of 20 years in this field, and I find it easier to use than others.
How was the initial setup?
It is very easy. I did the migration of multiple clusters, and it was very easy.
There are different models. For nodes, we have the 8035 model and Gen 6, 8, and 10. We also have the 3,000 series.
Which other solutions did I evaluate?
We do a PoC for everything. We explore other solutions as well, and depending on the final outcome, we choose the solution.
What other advice do I have?
We do not have automation because there are a lot of challenges in our environment.
I would rate Nutanix Cloud Manager a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior IT Engineer at Estes Express Lines
An intuitive and easy-to-learn product that saves cost and time
Pros and Cons
- "The product is pretty intuitive and easy to learn."
- "The licensing procedures are not smooth and easy."
What is our primary use case?
We use the solution mostly for management. We also use it for disaster recovery on Nutanix clusters to keep a small group of servers running. We wanted one area so we didn't have to manage everything separately.
What is most valuable?
We use Prism Ultimate. The most valuable feature of the solution is the ability to run and open the management console from one place. We do not have to log in multiple times. We have all alerts for our clusters in one location.
The biggest benefits of the solution are cost savings and time savings for the management. The solution has a tool that helps you figure out your growth and how many nodes you would need to move to a different number of users. We've used that a few times, and it's been helpful.
It is a good product, and it allows us a lot of flexibility and the ability to do things quickly without needing much expertise. The product is pretty intuitive and easy to learn. When we first started, my team and I were able to use the solution after taking some basic classes.
What needs improvement?
The licensing procedures are not smooth and easy. I have to call the licensing support every year to renew our contracts because they keep changing the licensing models.
I've also noticed that some features in the on-prem products either do not work in the cloud product or work better on-prem. When upgrades do not run from the cloud portal, I must go back to the on-prem product.
For how long have I used the solution?
We have been using the solution for five years.
What do I think about the stability of the solution?
We have not had any issues with stability. We've not had any downtime.
How are customer service and support?
Support is very responsive. I've had very few issues with them. They usually give me the answers right away. The support site is very helpful. The site has a knowledge-based search. When we enter tickets, it gives us some good advice right then and there. I've been able to use it many times to avoid having to wait for somebody to call.
The support’s knowledge and expertise are top-notch. If the person I'm talking to doesn't know the answer, they quickly find someone who can help resolve it.
I wish other cloud solutions’ support were as good as Nutanix Support. Nutanix Support has been able to solve our issues quickly, and they're very patient and friendly. I've had to call them various times on weekends. They're always willing to help.
How would you rate customer service and support?
Positive
What about the implementation team?
We worked with Nutanix to deploy the product. They were amazingly helpful in setting up and running the product. It appeared like it would be complex, but they simplified it. With a few clicks of a button, the product starts building and running scripts on the back end. It was really easy for us.
We also did a proof of concept, ran it for a couple of weeks, tore it down, and built a new one. Both times, the solution was up and running within a couple of hours. Four employees in our organization were involved in the deployment. Most of the maintenance is done on the back end. My team did not do any upgrades. We maintain the clusters.
What was our ROI?
One of our biggest returns on investment was disaster recovery. We had disaster recovery in a separate data center where we had to have an equal amount of hardware for both sides. Now we just have a couple of small nodes running in the cloud. So we're saving quite a bit of money doing that. We've also been able to maintain the same number of people supporting the solution, so we haven't needed to find experts in Nutanix to get it running.
What's my experience with pricing, setup cost, and licensing?
The pricing has become an issue in our company. The tool is expensive.
What other advice do I have?
We've been happy with the speed of outcomes. We haven't had any issues. Faster outcomes are very important to our organization. We're very sensitive to how long things take and how much energy and effort our staff and end users need. Our VMware is totally separate from Nutanix.
The solution has definitely helped validate the capacity requirements that we have and make sure that we have the equipment we need. We've been able to monitor and see how our use goes up over time, plan for future purchases, and ensure we don't have any outages.
Our company has been growing. NCM’s capacity planning and Runway analytics is very important to us. It helps us proactively forecast our needs in the next six months. The management appreciates the ability to forecast instead of having a knee-jerk reaction at the last minute.
We can't standardize certain things in the organization to use playbooks. I'm hoping to get to a point where we can use them more. The tools available in the solution are very helpful. The tools help us look at past trends and determine what we will need in the future.
The setup was easy. The learning curve has been a little bit steep because there are so many individual products. We haven't taken the time yet to sit down with our sales team and the support to review our options. I feel we're not using the solution to its full potential. Compared to other products, the learning curve is very similar. It has a licensed web management tool that can be accessed almost anywhere.
It's fairly important to us that NCM is sold as one product with multiple tiers. We're more likely to use features that are included. We push the team to try new things and find better ways to do things. So if we had to evaluate every single one right at the beginning and then try to figure out which ones we'll buy, it would slow down the process.
The acquisition and support costs of NCM versus other cloud management solutions are comparable. The solution works well. I haven't had any issues where I've had to wait and be frustrated. It's definitely been very usable and quick. NCM Ultimate's deployment time is comparable to or faster than other cloud management solutions.
Anyone evaluating Nutanix should get some training and figure out what all the parts do and how they work. They should make sure to size the clusters correctly. We ran into some issues early on with nodes and clusters since we didn't buy enough from the beginning. We run the solution on our central environment.
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Enterprise Architect at University of California, San Diego
We can look at all accounts with one dashboard and save a ton of money by having awareness of how we're spending
Pros and Cons
- "The way it aggregates all the accounts and lets me do math across all the accounts, even across multiple vendors or multiple cloud providers, is valuable. The other part is Chargeback. We use that to validate our bills."
- "The one thing I wish it had was that it worked more closely and more cleanly with custom data inputs, which I know is a lot to ask."
What is our primary use case?
We're using Nutanix Beam and Flow. They are the cloud cost governance and cloud security governance products, but they may have different names now.
We're a large university. We have hundreds of cloud accounts in all three of the vendors: Microsoft, AWS, and Google. This product allows us to look at all of them with one dashboard and do a lot of pricing and cost work across them with one dashboard for the finance side. For the flow side also, it has a lot of good tools for AWS and GCP but not as many for Azure. As a big university, we use it to protect ourselves and keep ourselves safe while we're using the cloud.
We also have this other thing called cloudbank.org. So, we have two different licenses with Nutanix. One for CloudBank, and one for the University of California, San Diego. The CloudBank one is all about researchers from all over the country. We have about 115 different researchers there doing all kinds of things.
How has it helped my organization?
We saved a ton of money by having awareness of how we're spending. We can see where we were spending incorrectly.
We haven't done much automation with it. We have some automated reports on a monthly basis that are very useful for billing. There are also automated security checks and flows, which have helped us stay safe a number of times. We had one instance a couple of weeks ago where somebody opened up a public S3 Amazon storage folder to the internet. They shouldn't do that, and it told us.
What is most valuable?
The way it aggregates all the accounts and lets me do math across all the accounts, even across multiple vendors or multiple cloud providers, is valuable. The other part is Chargeback. We use that to validate our bills.
What needs improvement?
Some of the UI is a little clunky. They do listen when I tell them about this, but one thing that drives me insane is that it defaults to a cumulative view of how much you've spent, as opposed to day-to-day. Even when you've selected day-to-day, you have to turn off a cumulative switch. They've done some work on fixing that in the UI, but I don't know why they're thinking that way and why they think people would want to look at it that way.
The one thing I wish it had was that it worked more closely and more cleanly with custom data inputs, which I know is a lot to ask.
It could probably have a nice warning page for all the things. Not for me, not for the big administrator, but for all my users to whom I give accounts so that they can look at their own things. It would be helpful if they had a landing page that just said, "Hey, you're losing money here. You're possibly losing here or there." It expects you to have a certain amount of knowledge of what you're doing when you first come in. It does have a dashboard, but it's very esoteric. Something just right on top that says "You're bleeding cash right here," and a graphic would be nice.
If I want to set up a new account, there's no API. It's all done by hand. It would help us in the deployment of new users if there was a new user API that we could call with a program, as opposed to doing it by hand.
We would like to be able to report how busy our machines are so that if a machine has been sitting there idle all week, we should turn it off. Sometimes, it's not just how busy the processor was, it's also about how much RAM was being taken up when that thing was running. Often, it can run low CPU and high RAM, and we still have to keep it running because of that. There is this arcane workaround to get that to work by installing something special on the individual machines one by one. Deploying that way is very arcane. I wish there was a better way of doing that. It seems it works with CloudWatch, at least on AWS, or CloudTrail, to do it, but I don't know for sure. They probably would've done it if it was easy, but it would help a lot if, in the deployment, it also was aware of memory usage, not just CPU usage by default.
For how long have I used the solution?
We've been using it for about three years.
What do I think about the stability of the solution?
Its stability is very good. In three years, we have had one actual outage, and maybe two or three data outages from something we need to do ourselves. We haven't had many problems on that end at all. They've been doing some interesting things with the user database backend, which threw us off for a little bit one time. It was to get some features done that I wanted, so I don't care.
What do I think about the scalability of the solution?
Its scalability is great. That was the whole reason we bought it. It was the fact that it can handle so many accounts at once, all in one dashboard to get to things. It's great.
We have 40,000 students and almost the same amount of staff. The University of California is the largest employer in the State of California. We work mostly with UC San Diego itself, but we also work with CloudBank in the National Science Foundation (NFS) to give out awards for cloud usage for researchers from all over the country. It is a big academic, an R1, with about two billion a year in research and other things.
How are customer service and support?
I would rate their support a 10 out of 10. They really care, and I appreciate it.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We had spreadsheets, Perl scripts, and things like that.
How was the initial setup?
It's a SaaS deployment. You just log in and go. It would help us in the deployment of new users if there was a new user API that we could call with a program, as opposed to doing it by hand, but everything else is just web-based. So, it's very easy to deploy.
Its initial setup is very straightforward. There are only a few bits of information you have to give the system for it to go and start looking at your stuff. You need to provide some information or some permissions, and then you can go. That's great, but one caveat, which is not Nutanix's fault but Microsoft's fault for how they license, is that it could be a little arcane, although their wizards walk you through it very well. I only had to get help once on that, and then from then on, I knew what I was doing going forward. There are about six or seven screens of details that you have to put in and pull from this place, and this place, and this key, and that key, but that's the cloud. That's not Nutanix's fault. The fact that we could get it to work is great. It's hard to say standards because nobody is setting standards here, but there are some conventions that they follow which are really nice.
It doesn't require any maintenance. They do it. They take care of all the backend.
What about the implementation team?
We used a reseller for the purchase but not for the implementation. We did the implementation ourselves. Nutanix was great. The reseller was great. They're both focused on what they should be focused on. One of the great things about Nutanix is that they have Slack. We've set up a Slack channel for them there. We could talk quickly about problems that were happening. They also have their India team on Slack. I can't talk to them in real-time, but with about a 10-hour lag, by the time I get up the next morning, they've answered pretty much everything I've had a problem with. In terms of responsiveness, that has been helpful.
What was our ROI?
We have certainly seen an ROI. There have been cost savings, and when people know we're watching, that also helps keep the costs down.
What's my experience with pricing, setup cost, and licensing?
We've got some very good deals on it. We have very active resellers in the middle who've done a good job of keeping us at a good price. Nutanix is treating us really well because we're academics, and they want people to use the product. I do give a lot of feedback on what they've done. Before COVID, I used to do a lot of talks for them as well.
Its acquisition and support cost isn't any harder or easier than others. We have a good sales team, and I appreciate that good resales team in the middle that takes care of us and pays attention. Its cost is reasonable. The features are very good. Once in a while, I talk to my friends who use CloudCheckr to see how we're doing in comparison. It seems Nutanix reports are a lot richer, and you can drill down more to where you want to go, but I haven't spent hours and hours in CloudCheckr.
Nutanix has been hinting at it a little bit that things are changing or changes are coming in terms of multiple tiers, but I'm not thrilled because I liked what I've had to work with so far, and I don't know where that maps into the tiers. I guess tier could work if I knew there were upper-level services I just didn't need, but if they're trying to tease more money out of us by isolating a few things in an upper tier, we won't be happy with that.
Which other solutions did I evaluate?
We evaluated other options. CloudCheckr was a pretty good product, but we didn't think we could work as closely with them as we have with Nutanix. They have been phenomenal to get changes made for things that we need to do. Especially because we're an academic institution, as opposed to a corporate, we flow a lot of credits and a lot of research grants. It does a lot of funky things to our financial data. They worked with us very closely on that to get it all done.
CloudCheckr is a fine product. A lot of the UCs do use CloudCheckr. We talked to them, but we weren't sure they could do the custom stuff that we wanted them to do, whereas Nutanix could do that.
We also looked at CloudHealth pretty closely, which is the VMware one. They got acquired. So, it wasn't useful to look at anymore. There was also one more that was a non-player. So, we've been keeping an eye on the space to see what's going to happen here. We thought somebody would buy Nutanix, but they're so big in some other ways that it hasn't happened yet. That was it. All these products are kind of the same, but it was also about the people we would work with. The Nutanix people we've worked with have been very helpful, and we knew that talking to them. So, we picked them.
In terms of the setup and ease of use, we did some testing on the VMware product, and it was a nightmare. The cloud setup in general, especially at an enterprise level, can be a real nightmare, but Nutanix and their engineers had a lot of experience with this. So, we were able to get through a lot of it that way. When we worked with the VMware product, it was endless meetings and back and forth. They were just not understanding where we were coming from. They also wanted to span VMware and cloud at the same time. We have very thick VMware instances here, which made it a lot more complicated than just looking at the cloud itself. For the most part, getting the VMware product set up was very difficult, whereas getting Nutanix set up was not difficult at all. It was difficult only when we started customizing it and hurting ourselves. Cloud is a mess anyway. So, I wouldn't expect anything to be easy, but once it's set up, it just works. It's not that big a deal. If it was really hard, I'd have a problem with it.
What other advice do I have?
We don't use NCM to manage Nutanix and VMWare infrastructure. We only use it for vendor clouds.
We've done a little bit of work with their query language, and that's always very fast and very useful. These faster outcomes are pretty important, but I'm not expecting huge performance from a product like this. It's not like a hospital or something like that, but they are as up-to-date as the cloud providers can provide the data to them, and that's what matters to me. If the cloud providers were real-time, I would expect Nutanix Cloud Manager to be real-time as well, but it's not. So, it's perfectly fine for us.
I would rate it a nine out of ten.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Dev-ops Engineer at Inetum
Provides the ability to allocate resources from anywhere and saves time
Pros and Cons
- "The convergence between the network and the storage is valuable."
- "The time between the solution's production and delivery is too short. We see several bugs. Many tests are not done before delivery. They need to test it more and for a longer time."
What is our primary use case?
My client is a French company for train travel. They had several servers. They had about 10,000 servers on the VMware infrastructure. The target of the company was to migrate to the new architecture, Nutanix Hyperconverged, because of the costs of VMware. My principal work was to automate the migration from VMware to Nutanix.
We have a private cloud with Azure and AWS. We will also have GCP over time.
How has it helped my organization?
There are many benefits. The main benefit is to be able to allocate resources anywhere we are.
Nutanix Cloud Manager is my first low-code solution. For me, it is very user-friendly.
Nutanix Cloud Manager saves time. My client's goal is to automate maximum things. With Nutanix, it is simple to automate.
Nutanix Cloud Manager saves us time. It has saved about 40% of our time. Time is money, so there are money savings.
What is most valuable?
The convergence between the network and the storage is valuable.
What needs improvement?
The time between the solution's production and delivery is too short. We see several bugs. Many tests are not done before delivery. They need to test it more and for a longer time.
For how long have I used the solution?
I have been using Nutanix Cloud Manager for the past two years.
What do I think about the stability of the solution?
I had an issue two days ago with stability. We had an image in one cluster, but it could not be replicated in the second cluster. Our both clusters went down and no action was possible on the VM. The team had a blackout. No action was possible. The only option was to reboot the system. It is fixed now.
How are customer service and support?
Their customer support is very good. They are very efficient, but it is sometimes complicated to have someone available during work hours in France. Their support is usually in the USA.
Which solution did I use previously and why did I switch?
The client was using VMware. They moved to Nutanix because of the costs and support. It was the client's choice. I had no hand in this, but if I had a choice, I would have also gone for Nutanix.
The advantage of Nutanix over other solutions is the GUI. It is more user-friendly than other vendors, such as VMware.
What's my experience with pricing, setup cost, and licensing?
Its licensing is cheaper than VMware. However, the price for certain licenses or use cases is not clearly indicated. For example, replication of the cluster to switch from one VM to another when one is down is not included in the standard price. It requires an additional license, but it is not clearly indicated. My client chose Nutanix because it is cheaper than VMware. They thought that this feature was included in the standard price, but it was not.
What other advice do I have?
I would rate Nutanix Cloud Manager a nine out of ten based on our use case.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Expert Offering Engineer at a media company with 1,001-5,000 employees
Good documentation, easy to extend, and offers high availability
Pros and Cons
- "It offers high availability and consistency."
- "The solution could be more user-friendly."
What is our primary use case?
We wanted to optimize our process. We were going into a cloud architecture, so we wanted to see how we could leverage the existing Nutanix framework instead of manually managing the servers.
We currently have a physical VM set up. We had slowly wanted to migrate to the cloud. Since we are already using Nutanix, my senior architect gave me some access to play around with the solution and explore how we can deploy code as a platform as a service instead of writing our own scratch code. If we want to use it as an independent platform in the future, and as a core developer, I wanted to write code to make sure it is interoperable in any of the cloud services we might use.
What is most valuable?
The scaling is good. We now have dynamic scaling and other scaling policies set up.
In a physical server, we have to define our items upfront, and then we are stuck. With this solution, we can increase it dynamically and define the threshold, and auto-enhance the features.
We cannot say the traffic is always the same. Over the weekends, it's slow. Over the weekdays, it's higher. They gave us some configurations so that if it is idle, we run on one part, and if there is more traffic, we can run on multiple parts.
The local automation is good. We've seen a huge improvement in our code. I personally worked with the performance teams to compare the product with old physical VM architecture versus the cloud architecture, and I see the difference. I was not able to break it. It was very scalable. While my physical VM crashed at some point in time, the cloud ran fine.
It offers high availability and consistency. We have a lot of batch jobs running and handling that data, so we need a pretty good service. Instead of horizontally scaling, they are scaling vertically.
What needs improvement?
I like Cloud Manager from AWS more based on the handling of the UI. This solution could be more user-friendly. The UI could be better. It would be nice if it offered a simple GUI where we would have one view.
We'd like the solution to be a one-stop shop. We have a requirement of having a single GUI setup. Nutanix is like an ocean. We'd like everything tied all together.
For how long have I used the solution?
We've used the solution for a couple of months for running some POCs.
What do I think about the scalability of the solution?
The solution is very scalable, and we like the configuration options. You can pick and choose. You don't just have a standard way of doing things. It's pretty dynamic.
How are customer service and support?
I have not had a chance to speak with support. Our infrastructure team manages to troubleshoot items.
Recently, we have had one physical server managed by Nutanix that had a snapshot issue (in that the server was not taking snapshots for two months). It's a production server. They sent us a proactive email. There was pretty smooth communication in that regard. They did have pretty quick support for that issue. They are rebuilding the image and archiving the data based on the fact that there are backup issues. That said, when it comes to production servers, they should have a 24-hour turnaround and not 72 hours. Support in these cases has to happen fast.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I previously used AWS Cloud Manager in my previous organization. Currently, based on the sensitivity of the data, we are moving to a hybrid approach. Many are still using physical VMs. In my new organization, a lot of my team is already on Nutanix. We were the first team to head into the cloud, and I was handling the project.
How was the initial setup?
The setup is pretty quick, like all the clouds. The ease of use could be improved a bit more. There is pretty good documentation that helps make the learning curve smaller. My approach is to go to the documentation first before jumping in. The person I was working with provided good information, and we built our own documentation on top of that as well.
As an application team, it was easy to implement. Maybe it was easy since we didn't get into too much complexity. The APIs are playing a good role. The configuration is pretty straightforward.
What's my experience with pricing, setup cost, and licensing?
I did not handle the pricing or licensing aspect of the project.
Which other solutions did I evaluate?
I did not evaluate other options. We are only licensed for OpenShift and Nutanix at this point.
What other advice do I have?
We use OpenShift on top of Nutanix, and all the physical servers are cloud servers, and they are all managed by our team.
As for the built-in playbooks, I haven't done much exploration. One of my team members did more work in this area. He helped me and did all the configuration. He explained what he was doing. However, I was not involved in the playbook at all.
I'd rate the solution nine out of ten. It needs to be easier to use. However, it is improving. The market has shifted. A lot of companies are trying to get in. Yet Nutanix is doing a great job in collaborating with so many organizations. It's going to provide us with a one-stop solution that helps us avoid running around between vendors.
I would advise people to read the documentation. That will definitely help. It's pretty sophisticated. Reading the documentation and following up with Nutanix support will keep you from stumbling into the process blindly. Get in touch with an account manager. They can help you understand the requirements first and then look into your options. If you have an expert that can guide you, you won't be wasting too much time.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Service Delivery Manager at a financial services firm with 10,001+ employees
Is easy to set up, but the interface could be improved to allow the use of other tools
Pros and Cons
- "The ease of use is a valuable feature. For us, it's a consistent interface. It's very easy to train our employees on it, and it's a newer generation interface. It's homogeneous, and every product and subset tie together, giving a very similar look to everything."
- "In some ways, Nutanix Cloud Manager abstracts out certain items in a simplified manner, which makes it good for training. At other times, to get to the next technical level, we want to actually dive in, and Nutanix Cloud Manager sometimes restricts us from actually diving into the deeper technical pieces. There's no advance button that lets us do more advanced things without having to drop out to the CLI to do the command line piece."
What is our primary use case?
We use Nutanix Cloud Manager to manage all of our Nutanix infrastructure. We have six data centers throughout the world, and we use it to manage all that infrastructure for VMware. We're currently moving to AHV and are managing those as well.
How has it helped my organization?
From a resiliency of the infrastructure standpoint, we don't chase outages and major problems like we used to on other arrays such as CMC storage or Dell storage. Our folks have a lot more free time handle to the normal workload instead of troubleshooting.
What is most valuable?
The ease of use is a valuable feature. For us, it's a consistent interface. It's very easy to train our employees on it, and it's a newer generation interface. It's homogeneous, and every product and subset tie together, giving a very similar look to everything.
We do implement Nutanix Cloud Manager's built-in playbooks. Currently, the biggest one we use that's been very helpful is cleaning up snapshots. As users do snapshots of their virtual machines, it then goes back and cleans those out. We don't have a mess lingering out there.
Because Nutanix Cloud Manager's eScripts are based on Python, it allows me to bring developers in who are Python-centric. They are able to get up to speed quickly and develop the automation pieces we need for our own private cloud and build servers and applications on-premises.
What needs improvement?
In some ways, Nutanix Cloud Manager abstracts out certain items in a simplified manner, which makes it good for training. At other times, to get to the next technical level, we want to actually dive in, and Nutanix Cloud Manager sometimes restricts us from actually diving into the deeper technical pieces. There's no advance button that lets us do more advanced things without having to drop out to the CLI to do the command line piece.
For how long have I used the solution?
I've worked with Nutanix Cloud Manager for more than five years.
What do I think about the stability of the solution?
So far, we've been very impressed with the stability. In the Nutanix ecosystem, everything is clustered, highly available, and fails over. It takes care of itself.
What do I think about the scalability of the solution?
We have very few users who are using Nutanix Cloud Manager at present, but we do have all of our infrastructure running Nutanix on the storage side. From that scale, we're handling thousands of servers with no issues there. In about three months, we will be switching over all of our VMware folks to Nutanix Cloud Manager via ServiceNow. Then, we'll be able to see the full impact of our users using Nutanix Cloud Manager.
How are customer service and support?
I would give a ten out of ten to Nutanix's technical support. We've had excellent support. They always know two or three other people they can call on to help with certain portions of an issue. There's very good networking within the company.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We're a VMware shop and have vRA, which we used for all the automation on the VMware side. We also used vRealize Orchestrator. Initially, we chose Nutanix over standard disc arrays because we came out of the storage market. As Nutanix has added products, we've seen value in them and went in that direction.
When we bought the storage system and disc encryption, they came with other licenses. Nutanix Cloud Manager was an add-on. When we looked at the cost of other solutions and the opportunities that Nutanix Cloud Manager gives us to tie directly into Nutanix, it just seemed to be the right fit.
What was our ROI?
It might be too early to tell as we just started using Nutanix Cloud Manager for our private cloud about four months ago. Once we get fully off of VMware, we should definitely see an ROI.
What's my experience with pricing, setup cost, and licensing?
The price is probably right where it should be. It's not vastly expensive, and it's not too cheap. We get very good value for the price with what we're being offered with it.
What other advice do I have?
Nutanix Cloud Manager is a walled garden, and you have to do all of your editing within the interface. Our developers become frustrated with not being able to use other tools such as Visual Studio, Visual Studio Code, and CSE pipelines. These are outside of the Nutanix Cloud Manager interface, and the developers would prefer to use them instead of using the NCM interface. In this sense, Nutanix Cloud Manager has been a struggle to use. The NCM interface could be improved.
The setup is fantastic because you can click a button and deploy it. It's already part of the existing piece, and it's like adding a module. Compared to the setup of other cloud management solutions, Nutanix Cloud Manager's setup is much easier. We just spent about four months upgrading a VMware product, and there were bugs. It was a nightmare. With Nutanix Cloud Manager, it's click-and-play, and we haven't had any issues at all.
The learning curve is a lot easier because it is based on Python, and we have developers who already know it. We don't have to retool. Many of my developers have been up to speed in under a week.
If you're considering Nutanix Cloud Manager, my advice would be to go through the entire POC in-depth to see the value in it. Initially, it may look very simplistic, but when you dive into the code, you will see the depth of the product.
Overall, I would rate Nutanix Cloud Manager a six because the automation tools are still in the early stages. There are things that need to be fleshed out in the private cloud as well as the public cloud. I don't see anything badly wrong with it, but I think there's a lot of room for improvement as an industry in general.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Deputy Manager at Central Bank of Nigeria
An easy-to-use and efficient solution that enables us to clone servers
Pros and Cons
- "The solution’s ease of use is mind-blowing."
- "When we tried to migrate an application from the old cluster, we couldn't run it on Nutanix’s native hypervisor."
What is our primary use case?
We are still working on moving workloads from the old environment to Nutanix. We are planning to use Nutanix for our mid-tier. The mid-tier consists of noncore applications like medical services.
How has it helped my organization?
Nutanix is customer friendly. The efficiency of Nutanix Clusters is amazing. The product communicates with the hardware far better than any other product.
What is most valuable?
I love that we can clone the server once it is deployed. The solution’s ease of use is mind-blowing.
What needs improvement?
Compared to Dell HCI, Prism’s home screen is quite mundane. When we tried to migrate an application from the old cluster, we couldn't run it on Nutanix’s native hypervisor. So we had to install a different hypervisor to run that particular application.
For how long have I used the solution?
My organization has been using the solution for two months.
What do I think about the stability of the solution?
The solution has been very stable so far. We have had no issues.
What do I think about the scalability of the solution?
So far, the product is quite scalable. It's easy to add clusters and nodes. We have about three nodes in disaster recovery and six nodes in production.
How are customer service and support?
The solution’s support is one of the fastest supports we've experienced. We always get a response within an hour.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Previously we used Dell HCI, which was running on VMware ESXi. We had resource constraints in our previous environment. It wasn't as efficient as Nutanix.
How was the initial setup?
There is a level of complexity to the initial setup because it is new. However, it was not as complex as other products.
What's my experience with pricing, setup cost, and licensing?
The solution’s price is competitive. Compared to Dell HCI, Nutanix is a lot cheaper.
Which other solutions did I evaluate?
We reached out to OEM vendors in the market. We compared the offers based on price, features offered, and the cost of support for several years, and Nutanix came up at the top.
What other advice do I have?
We just completed the installation and deployment for the disaster recovery branch. I work for the Central Bank of Nigeria. We have three different environments in the bank. We use IBM for our core systems. We also have test and development environments where we run stress tests before deployments.
When I had to deploy about ten or twelve different servers that use the same operating systems, I deployed one and cloned it. The product’s ability to clone is by far the best thing I have seen. It took me only two to three minutes instead of 30 minutes or an hour.
Overall, I rate the solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Enterprise Architect at Capgemini
Robust, user-friendly, unified platform , and helpful technical support
Pros and Cons
- "The unified platform is also very user-friendly and clickable, similar to the Windows environment, making it easier for users to navigate and maintain."
- "The flow and management capabilities of the platform could be improved to handle additional features and functionalities, especially since the company currently uses some other solutions from a competitor."
What is our primary use case?
We use Nutanix Cloud Manager (NCM) for the hyperconverged platform and to be able to centralize all our workload in a resilient platform.
How has it helped my organization?
We have integrated NCM with our service portal to provide seamless delivery of services, from the demand portal to the deployment of virtual machines. Both the help desk and service desk can manage everything from clusters to disaster protection and protection groups using the same API. We also have integrated IBM into the system.
Regarding Calm, which I am familiar with since Nutanix acquired it, it has become a very useful feature. However, the main concern currently is the licensing issue.
The challenge with Calm lies in its licensing model. We deploy it once, but we cannot manage it afterward, and we cannot purchase more licenses than what we have. When we deploy an application, it consumes a license, which limits our ability to use Calm as intended. Despite this challenge, Calm is a great tool for managing the life cycle of an application.
We use various APIs to enable automatic project delivery and one-click upgrades for all nodes, ensuring minimal downtime during the process.
I cannot give you an exact amount of time saved, but I can say that we have been able to reduce the number of people managing the platform by more than twenty percent since we started using automation and a simplified management approach. This is the best figure that we can provide.
What is most valuable?
The first use case is the hyperconverged platform with back-end storage.
The file management feature is also useful to us. Currently, we are also using Object Store.
Although we have evaluated Calm, we have not yet implemented it as it does not seem to be a valid use case for our role as a broker of IT solutions.
We do not manage Azure workloads or life cycles, and it seems to be more suitable for developers.
For instance, let's consider File. The benefit of using File is that you can leverage both block and file use cases on the same platform with a single admin console. This makes it a valuable tool for managing storage efficiently.
Consider Files, for instance. Its value lies in the ability to leverage both block and file use cases on a single platform with a unified administrative interface.
We are able to simplify our storage infrastructure by replacing some of the older file system platforms. By using public cloud stores, we can offer new storage capabilities on the same platform, which is beneficial. We can also link these storage capabilities to our Splunk application, making it easier to manage and analyze data.
The primary benefit of using a unified platform is to simplify the management of the platform and reduce the skills required to manage it.
With the natural attrition of skilled workers, companies must do more with fewer resources, and the most skilled people often lead the company.
By using a unified platform, we can complete tasks that may have required highly skilled personnel in the past.
This does not diminish the value of skilled personnel but allows us to accomplish more with fewer resources, which is beneficial for us in terms of simplification and cost-effectiveness.
The solution is designed to be easy to onboard and learn, even for those who have never used it before. This is because it is a unified platform that encompasses multiple technologies, reducing the need for users to learn and maintain multiple systems.
The unified platform is also very user-friendly and clickable, similar to the Windows environment, making it easier for users to navigate and maintain.
This simplicity also enables the service desk to provide level-one support, which covers basic tasks and troubleshooting, leaving more complex issues to the experts.
Additionally, the unified platform streamlines the support process, making it easier and more efficient for the service desk to resolve user issues.
What needs improvement?
The flow and management capabilities of the platform could be improved to handle additional features and functionalities, especially since the company currently uses some other solutions from a competitor.
With the right enhancements, NCM could be capable of handling more features than the current hypervisor and offer a more comprehensive and robust platform for the company's IT needs.
While VMware is no longer part of NCM, it would be beneficial to include additional features such as AHPs, HyperAnalyzer, and similar capabilities found in VMware's ESXi. These enhancements would add value to the platform and increase its competitiveness in the market.
To maintain a competitive edge against ESXi, it's essential to have a dual bundle strategy, which is what we are currently pursuing. Having feature parity at a comparable level is important for us to succeed in the market.
For how long have I used the solution?
I have been using Nutanix Cloud Manager (NCM) for more than five years.
What do I think about the stability of the solution?
The stability and resiliency of NCM are among the main factors that have kept us using it.
The operational method and process have remained the same since the beginning.
We have continued to use NCM due to its consistent operation method and process, as well as its unchanged UI look and feel over time.
What do I think about the scalability of the solution?
The reason for our ability to scale and extend the platform is due to its scalability. With multiple data centers across different regions in North America, Europe, and APAC, we have a global platform that allows us to add a new team each year to manage it worldwide.
Scalability is another strong point of NCM. We don't have an excessively large cluster, but rather a big one that is very stable, and we can scale it as needed.
Currently, we have over two hundred nodes deployed across various countries, with the majority located in France.
How are customer service and support?
We do not have a direct support agreement with Nutanix as we purchase the entire Lenovo infrastructure. However, our experience with their support has been very positive and valuable.
I have direct contact with the new Nutanix team and they are always available when we need them, providing us with valuable support.
I would rate the technical support a nine out of ten.
There is always room for improvement.
There is some turnover in our supply chain, with changes happening once per year or once per two years. We experienced a significant shift in personnel in the last two years.
Which solution did I use previously and why did I switch?
Previously, I worked with Symptivity. It was the first Hyperconverged platform.
Symptivity was a good solution, but at the time Nutanix was just emerging and VMware's VSAN was not yet available. Since then, Nutanix has continued to grow and expand its offerings, while Symptivity did not see the same level of growth.
In my opinion, Nutanix stands out from its competitors because it has invested heavily in developing its platform and expanding its offerings to cover various areas. Moreover, Nutanix has also obtained certifications from different vendors, including Red Hat, which has enabled it to be recognized and accepted in the industry.
This was something that was lacking in the past, and it has helped Nutanix gain an edge over its competitors.
Nutanix has done an excellent job of ensuring that its platform meets the requirements and standards necessary to be used by a wide range of customers.
How was the initial setup?
I was part of the initial deployment team during the early stages, but at that time, the offering was not the best. However, I am still involved and play an active role in the ongoing growth and development of the platform within the company.
The platform met our expectations and was straightforward to deploy and onboard. We experienced no issues as long as we continued to use ESXi.
We were able to observe how easy it was to handle Nutanix in comparison to Simplivity at that time. This is because we faced a lot of issues with Simplivity, but we did not face them with Nutanix.
What was our ROI?
Although we have seen a return on investment, it wasn't as high as we were expecting. This is because running ESXi on top of the new device platform incurs additional costs in terms of run operations, resiliency, and new capabilities.
While there are already some benefits, there is still room for improvement in terms of simplifying the platform to further increase ROI.
What's my experience with pricing, setup cost, and licensing?
In my opinion, Nutanix Cloud Manager (NCM) is expensive.
Based on what we have, we always aim to meet our pricing requirements and we are open to discussing and negotiating to get the best price possible. However, in my experience, I didn't find the pricing model for Calm to be satisfactory.
As a large company with numerous instances, the pricing for Calm was not favorable for us. There is definitely room for improvement in this area.
What other advice do I have?
I would rate Nutanix Cloud Manager (NCM) a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: July 2026
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