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reviewer2077479 - PeerSpot reviewer
Senior Architect at a manufacturing company with 10,001+ employees
Real User
Is stable and scalable, but monitoring needs to be more effective
Pros and Cons
  • "I would rate Micro Focus LoadRunner Professional's stability at eight out of ten."
  • "Improvement wise, the pipeline should be enabled. It should be embedded as part of the tool itself rather than going with third-party tools. Monitoring should be more effective as well."

What is our primary use case?

We've been using Micro Focus LoadRunner for load testing to simulate the load and applications for microservices and Salesforce UI applications.

What is most valuable?

 We like LoadRunner's controller and analysis features.

What needs improvement?

Improvement wise, the pipeline should be enabled. It should be embedded as part of the tool itself rather than going with third-party tools.

Monitoring should be more effective as well.

For how long have I used the solution?

I've been using this solution for the last 17 years.

Buyer's Guide
OpenText LoadRunner Professional
February 2025
Learn what your peers think about OpenText LoadRunner Professional. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
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What do I think about the stability of the solution?

I would rate Micro Focus LoadRunner Professional's stability at eight out of ten.

What do I think about the scalability of the solution?

On a scale from one to ten, I would rate the scalability at seven.

How are customer service and support?

I would technical support at eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is not straightforward. It should be enabled with some APM tools so that we don't have to rely on third-party tools.

What was our ROI?

Our ROI is okay, considering that it is a one-time effort.

What's my experience with pricing, setup cost, and licensing?

When you compare the cost of other tools such as NeoLoad and LoadNinja, the cost of LoadRunner is on the expensive side. As a result, we are currently considering going with NeoLoad.

What other advice do I have?

We are evaluating Tricentis NeoLoad and will probably go with it because it has additional features and is less expensive.

Overall, I would rate LoadRunner at seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
VipulChoudhary - PeerSpot reviewer
Consultant at Capgemini
Real User
An advanced solution with multiple options available for the performance system
Pros and Cons
  • "It is an advanced tool with multiple options available for the performance system."
  • "The initial start-up of Micro Focus LoadRunner could be improved. When we add 20 or 30 scripts, the refresh is completed one by one. I would like to be able to select all the script at one time, so it can be completed in a single click, reducing the time required."

What is most valuable?

Micro Focus does not have the limitations that other solutions have. It is an advanced tool with multiple options available for the performance system. It also has multiple protocols.

What needs improvement?

The initial start-up of Micro Focus LoadRunner could be improved. When we add 20 or 30 scripts, the refresh is completed one by one. I would like to be able to select all of the script at one time, so it can be completed in a single click, reducing the time required.

For how long have I used the solution?

I have been using Micro Focus LoadRunner Professional for five and a half years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Micro Focus is scalable.

What other advice do I have?

Micro Focus LoadRunner is the best tool in the market. There are many open-source tools but most have limitations, Micro Focus does not. 

I would rate this solution a 9 out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
OpenText LoadRunner Professional
February 2025
Learn what your peers think about OpenText LoadRunner Professional. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
Gary_Chen - PeerSpot reviewer
Technical Manager at Ausenior
Reseller
Top 10
A stable and scalable solution for web application testing
Pros and Cons
  • "I am impressed with the tool's correlation function."
  • "I would like the solution to include monitoring capacity."

What is our primary use case?

We use the solution to help customers test web applications. 

What is most valuable?

I am impressed with the tool's correlation function. 

What needs improvement?

I would like the solution to include monitoring capacity. 

For how long have I used the solution?

I have been working with the product for more than 10 years. 

What do I think about the stability of the solution?

I would rate the solution's stability a nine out of ten.

What do I think about the scalability of the solution?

I would rate the solution's scalability a nine out of ten. We have around 1000 virtual users for the product. 

How was the initial setup?

I would rate the product's setup a nine out of ten. It's easy and straightforward. The tool's deployment took one hour to complete. 

What's my experience with pricing, setup cost, and licensing?

I would rate the solution's pricing a nine out of ten. 

What other advice do I have?

I would rate the product a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Manager sap at Southwest Gas Corporation
Real User
Top 20
Helps with load testing but needs to have a SaaS version
Pros and Cons
  • "The tool's most valuable features are scripting and automation."
  • "The tool should consider releasing a SaaS version since it makes more sense nowadays."

What is our primary use case?

We use the solution for load testing. 

How has it helped my organization?

The executive management is more confident when they go for production. They know that the performance issues are already addressed. 

What is most valuable?

The tool's most valuable features are scripting and automation. 

What needs improvement?

The tool should consider releasing a SaaS version since it makes more sense nowadays. 

For how long have I used the solution?

I have been using the product for three to four years. 

What do I think about the stability of the solution?

The solution is stable. 

What's my experience with pricing, setup cost, and licensing?

OpenText LoadRunner Enterprise's pricing is reasonable. 

What other advice do I have?

OpenText LoadRunner Enterprise has helped us save time by five to ten percent. The tool has helped us improve product quality. 

We use the TruClient feature, and it has helped us reduce scripting. 

I rate the product an eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PhetaMoloi - PeerSpot reviewer
QA Specialist at Vodacom Business
Real User
Top 5
Flexible installation and high-level language support enhance performance testing efficiency
Pros and Cons
  • "It uses high-level languages like Java, CVC, and CCL."
  • "The pricing could be lower."

What is our primary use case?

We use OpenText LoadRunner Professional in demand every time there is a requirement for notice, and that's when we use it.

How has it helped my organization?

The ability to have a load testing tool and conduct your load testing maybe before some major implementations leads to some cost saving in the long run because it avoids a lot of related issues.

What is most valuable?

OpenText LoadRunner Professional covers a number of protocols. It uses high-level languages like Java, CVC, and CCL. The main feature that is quite impressive is its ability to install however you want and just use that or whenever you want the availability of load generators.

What needs improvement?

The pricing could be lower. Moreover, there could be improvements in the auto-generated support reports, such as making it easier to work on the Word format reports if you want to add your customizations.

For how long have I used the solution?

I have been working with OpenText LoadRunner Professional for more than ten years.

What do I think about the stability of the solution?

The stability of OpenText LoadRunner Professional is excellent. I would rate it a nine out of ten as it is a rock-solid solution with no issues.

What do I think about the scalability of the solution?

OpenText LoadRunner Professional is very scalable. I would rate its scalability an eight out of ten because it allows for flexible installation and use of load generators.

How are customer service and support?

OpenText technical support is very helpful, depending on the structure of how you get your support, whether directly from OpenText or via other suppliers. So far, the support has been good, and we have built some nice relationships with the support team. I would rate their support an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before OpenText LoadRunner Professional, I did some comparisons between LoadRunner, JMeter, and Free Performer. In terms of ease of use, support, and overall functionality, LoadRunner became the better solution.

How was the initial setup?

The initial setup of OpenText LoadRunner Professional was quite easy and not difficult at all. It took us at most one hour to deploy it.

What about the implementation team?

I am the one who does the installation and any troubleshooting or maintenance related to OpenText LoadRunner Professional. When I have issues, I log a call with the OpenText support team.

What was our ROI?

The long-term use of LoadRunner Professional has led to some cost savings by avoiding a lot of load-related issues.

What's my experience with pricing, setup cost, and licensing?

After purchasing OpenText LoadRunner, you only pay for the specific protocols you want to use. There are extra expenses depending on the licenses or specific protocols you need.

Which other solutions did I evaluate?

We evaluated LoadRunner, JMeter, and Free Performer before choosing OpenText LoadRunner Professional.

What other advice do I have?

I would recommend OpenText LoadRunner Professional for performance testing needs because it is easy to implement, covers a wide range of protocols, and integrates well with other tools. The pricing, however, could be improved.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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it_user1124241 - PeerSpot reviewer
Head - Testing Centre of Excellence at NIIT Technologies Limited
Real User
Very good controller and a market leader, but not cost effective for small business
Pros and Cons
  • "The most useful aspect of the solution is that it provides agents in different geographic locations."
  • "The solution is very costly. The cost is very high, especially considering a lot of other resources are available now and they are less expensive. For a small organization, it is very difficult to sustain the costs involved in having the solution or the related fees"

What is our primary use case?

In our organization, the solution is required for the testing of the performance of applications, response time, and the utilization of resources.

How has it helped my organization?

Initially, if you wanted to produce the load from different locations, you needed to have a physical machine there. But with time, the new features ensure that you can (if you want to) have one machine in the Pacific and one in North America. You can request and you can test those machines. You can connect and you can create loads from those locations. It's a very good feature. It's made things easier for us.

What is most valuable?

The most useful aspect of the solution is that it provides agents in different geographic locations. 

The controller is the best feature, in my opinion.

What needs improvement?

The solution is very costly. The cost is very high, especially considering a lot of other resources are available now and they are less expensive. For a small organization, it is very difficult to sustain the costs involved in having the solution or the related fees.

The technical support aspect of the solution could be improved.

Their current dashboard and their reporting is still following the earlier waterfall models. If they can add some things in the reporting, and update it so it is more modern, that would be great.

For how long have I used the solution?

I've been using the solution for five years. My organization continues to use it.

What do I think about the stability of the solution?

This is a really stable tool. We haven't had issues with bugs or glitches. It hasn't crashed on us. We've been satisfied with the level of stability it provides.

What do I think about the scalability of the solution?

The solution is quite scalable. We've run tests with 20,000-30,000 users with no problem. You can add as much as you want, depending on the kind of license you hold. There may be certain licenses that offer limitations. However, with the right license, there sholdn't be issues with regard to scaling.

We don't plan on scaling further ourselves. The plan for the future, right now, is to reduce the usage and include some freeware tools to supplement our needs. 

How are customer service and technical support?

The technical support is not as great as we expected them to be. The one or two times we have connected with them, they referred us to a model. They often say they will get back to us instead of helping us immediately. It's not very good.

The last issue we had was related to some specific application. The tool was not able to identify the objects on the screen. We had questions, as they used some technology tool provider, and said they were testing at that time, and had mixed the technology on that screen, on the GUI. Loadrunner was not able to recognize it. They said they would come back to us, but we have not seen any answer from them since then. That was around a year back. We've had many questions since then as well.

In the end, we had to solve it internally, but there is no solution from the tool company. Maybe in the next release it will be resolved.

Which solution did I use previously and why did I switch?

I don't recall looking at other options. We simply decided to go with Loadrunner from the beginning.

How was the initial setup?

The initial setup of the solution was very straightforward, as I recall. It wasn't too complex.

The cloud has allowed for deployments to happen fairly fast. You need one URL and within 15-20 minutes you can have it installed on your local machine.

What about the implementation team?

Due to the fact that the solution has a pretty straightforward initial setup, we didn't need outside assistance. We didn't require the help of integrators or consultants. We handled everything in-house.

What was our ROI?

In terms of ROI, LoadRunner does everything. Web-based applications or free applications have a poor ROI in comparison. You just don't get the same quality.

What's my experience with pricing, setup cost, and licensing?

I don't have any information about how much it costs to run the solution. I know it is expensive, but I don't handle the accounting, so I'm unsure how much our organization actually pays. I don't believe there are other costs beyond the standard licensing fee.

There are different licence tiers. We have the maximum, so so don't have to deal with any limitations at any time.

There's two types of users on the solution. One is the actual testers. In our organization, we have twenty people using this load. The others are virtual users. The licensing is dependent upon the virtual user and you are charged according to how many virtual users are using the application. Around twenty users are virtual in my organization.

Which other solutions did I evaluate?

At the time we started with Loadrunner, it was the leader in the market. Now, of course, we have options. However, back then we did not have any competitors to look at or compare to.

What other advice do I have?

We're partners with OpenText.

I'd advise other organizations, if cost is not a problem, to consider LoadRunner, as it is the best product on the market. However, it's not cost-effective for a small company. It's much more suited for enterprises. Smaller companies should look at other options. 

It's a good solution within the market, but it is costly in this region. It is very high. For some it might not make sense when the cost is so high and the support is somewhat lacking.

From an ease of use, installation, deployment, and multi-use tool perspective, I'd rank the solution definitely at an eight or nine out of ten. However, once you include the cost, I'd reduce the ranking to seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Senior Consultant at Capgemini
Real User
Great graph monitoring feature
Pros and Cons
  • "Graph monitoring is a valuable feature."
  • "The solution lacks some form of integration."

What is our primary use case?

We are customers of Micro Focus and I'm an end-user.

What is most valuable?

Graph monitoring is a valuable feature. 

What needs improvement?

Some form of automation is needed in this product, whether it's integration with CI/CD or providing the facility to import JSON files, so that we can automatically create the scripts. I think it's reasonable to expect that kind of feature. 

For how long have I used the solution?

I've been using this solution for four years. 

What do I think about the stability of the solution?

The solution is stable although we sometimes face issues in developing scripts but it's a problem that can be easily reverified and edited.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

Customer support is available online and it's good enough for solving the general problems that pop up. 

How was the initial setup?

The setup is straightforward. We are a large company so I'm not sure how many are using this solution. In my department there are four users on our current project. 

What other advice do I have?

I rate this solution eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
QA Manager at a tech services company with 1,001-5,000 employees
Real User
Good synchronization capabilities but pilot processing needs improvement
Pros and Cons
  • "Very useful for finding out how the system responds to load, stress, and normal situations, as well as benchmarking with other industry competitors. It also improved our response time, memory delegation, and CPU delegation. In addition, we used LoadRunner to optimize our database and website."
  • "There is room for improvement of the pilot processing, the dump analysis, and forwarding results based on the dump analysis. We have a generator, root controller, different agents, and an analyzer, so all of these are very important when it comes to LoadRunner."

What is our primary use case?

The primary use is for load testing and stress testing of applications. It tests whether services are running at an optimal point or not. It can also be used for benchmarking with other industry standards.

How has it helped my organization?

My admin was very useful for finding out how the system responds to load, stress, and normal situations, as well as benchmarking with other industry competitors. It also improved our response time, memory delegation, and CPU delegation. In addition, we used LoadRunner to optimize our database and website.

What is most valuable?

The features that are most valuable are synchronization capabilities and the ability to interact with it on different types of systems and protocols. It is a market leader and it integrates with different applications. When you compare it to JMeter, LoadRunner is more flexible and has more capabilities than JMeter to support different technologies.

What needs improvement?

There is room for improvement of the pilot processing and forwarding results based on the dump analysis. We have a generator, root controller, different agents, and an analyzer, so all of these are very important when it comes to LoadRunner.

LoadRunner also has to create a low-cost version that supports simpler testing and only some of the simple features would be included. This would allow people to use LoadRunner and get support from LoadRunner in terms of application testing. It is a principle that if people will get to use LoadRunner for free, LoadRunner will get more business and major payback.

I would rate it 6 out of 10, because LoadRunner is a vast thing, starting from those scenarios and then getting more into users, putting more points, correlation, load testing, and benchmarking. I have this part and hope it works well with the system. All of this is very complex. It takes a long time to learn the system well.

For how long have I used the solution?

Four years

What do I think about the stability of the solution?

The stability of the solution is mostly good. The only thing is that we used a distributor to fix the problems when something went wrong at one point. If it was working out well, the results of that thing would still give you wrong results. So the distributor is not really good with problems, but the local setup is good with no problems.

What do I think about the scalability of the solution?

We can scale it up at any point in time because we can get a distributor. We can add variants, controllers, claims, and analyzers, so it will support different types of protocols.

We just created load scenarios and we will load the scenarios to a number of virtual users. For example, we can load around 1,000 users for each scenario. In abnormal conditions, we could have 10,000 users. Also, loading them depends upon the role alias and role controller's configuration.

The size of staff required for deployment and maintenance depends upon what application and how many load scenarios you want to do, as well as the complexity of your application, how much hardware you have, and how much software support you have. All of those things will come into the picture.

They would be different types of users like a read-only user, a write-only user, etc.

We use JMeter and LoadRunner together: When we're stress testing and for service or load testing we use JMeter, while we use LoadRunner for basic load testing. We keep it like that but we can see how that mitigation works and the application is also for internal users, so we consider what it does there and we can do a lot of those things.

How are customer service and technical support?

We are not actually concerned with the technical support of the LoadRunner. We get support for the LoadRunner through the internet.

Which solution did I use previously and why did I switch?

We previously used JMeter.

How was the initial setup?

The initial setup is not that difficult. When it comes to distribution systems then it will be somewhat difficult, and you need to have a proper network to work on. Another consideration is that at the distribution level and onward we need to put different controllers, unions, and claims at different locations to have a product as accurate as this.

What about the implementation team?

The deployment took some time because we needed to know what type of load is expected in the future and what the break-even point would be, at which point of load. We needed to know the different scenarios that were expected and plan the load testing and the load batterings and always stick to the plan. We needed load analysis, a load plan, and benchmarking standards. All of these need to be collected. This equipment needs to be connected before we can actually begin testing.

The deployment takes around one month man days based on the application status.

We used a consultant for deployment.

What was our ROI?

We did some return on investment analysis, by using the POC (proof of concept). We compared other tools with LoadRunner, JMeter, and LoadRunner and we got a generated a scenario testing based on the place of publication and we determined that LoadRunner is good.

What's my experience with pricing, setup cost, and licensing?

I don't know the licensing cost, but I think that you would get a discount for normal usage. I think there are different yearly options for different types of usage. It is not only how many users, but also whether it is shareable or not and other criteria involved in each feature. There are additional fees for the users and hardware linked to the processing.

Which other solutions did I evaluate?

We evaluated JMeter and LoadRunner together to form the selection process. For some scenarios we can use LoadRunner for specification road testing, while for other types of testing we prefer JMeter.

What other advice do I have?

When you compare other products to LoadRunner, LoadRunner has been in the market for a long time. You could use it to integrate with everything. Also, it can generate an input that we can use in any version, it can improve our performance, and we can put input in and we get a command from LoadRunner for that.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free OpenText LoadRunner Professional Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
Buyer's Guide
Download our free OpenText LoadRunner Professional Report and get advice and tips from experienced pros sharing their opinions.