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Lead Solution Architect at a consumer goods company with 10,001+ employees
Real User
It has helped us identify performance issues well in advance
Pros and Cons
  • "The number of protocols that it supports, and especially, for example, when it talks about SAP GUI-based performance testing."
  • "You should be able to use LoadRunner as a single platform. You should be able to have browser based access. You should be able to run enterprise tests."

What is most valuable?

LoadRunner is one of the most versatile performance testing tools. One thing I really like about LoadRunner is its breadth of coverage. The number of protocols that it supports, and especially, for example, when it talks about SAP GUI-based performance testing. I could not think about any other tool other than LoadRunner. I've also seen LoadRunner evolve over a period of time, in the sense that it addresses new technologies. I would say it's still a very strong product and there's a lot of new products out there.

How has it helped my organization?

Think about the performance testing as a part of the whole of your testing lifecycle. It's our go-to product and that's the only product which we use within the organization right now. Not every project goes through performance testing, but any project that has performance testing is a component of the test lifecycle. It has our de facto standard.

When you think about deploying these applications to production, and our organization being a global company, we have a user footprint across the globe. LoadRunner, along with HPE Envy Network Virtualization: It's a combination where we, not only run business processes in volumes, but also similar to these network conditions, helps us identify some performance issues well in advance. It's one of those risk verifications that we do.

What needs improvement?

One thing I was desiring a few years ago, before StormRunner came in, I was hoping HPE would come out with some of the new tools that are cloud-based, SAS-based performance testing solutions. With StormRunner coming out, it has probably filled that gap.

You should be able to use LoadRunner as a single platform. You should be able to have browser based access. You should be able to run enterprise tests. HPE addressed a little bit of this by taking over the license for the controller and tying it to the load generators. But in an ideal world, just make it a single platform, everything should be like Performance Center.

For how long have I used the solution?

I've been using LoadRunner as a performance engineer since 2002. That makes it about 15 years now.

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OpenText LoadRunner Professional
November 2024
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What do I think about the stability of the solution?

It's such a mature product. It's been out there for a very long time. It has come a long way. It's extremely stable in the sense that I can approach the technical support, as an example. It is because we ran into some challenges with program scripting or something, but generally not because of the application crashing. I'd list my experience with LoadRunner as it being a very stable product.

What do I think about the scalability of the solution?

In my previous experience with previous employers working with some retailers, we had to run some extremely large tests, and even at my current company, we go up to about 3000 content users. I think it's fairly scalable. We run very small tests, obviously, with StormRunner. It's can probably scale to much higher levels, but within our boundaries of demands, it's scaled very well.

How are customer service and support?

We use tech support, but not quite often, just when we really run into some problems. We have a really strong internal team, which so a majority of the issues are internally solved. We are either experimenting or knowledge base in everything. We do reach out to tech support, but it's very rarely done (rare cases).

Service depends upon the issue we face. Sometimes we go off on a tangent. It's an exception, but we go down the wrong path. Then, it's a long winding road to the actual resolution. In many cases, if it's a common issue and it's fairly quick, we get pretty good support. I've actually seen both.

Which solution did I use previously and why did I switch?

In 2002, was the first time I was actually really involved in bringing the tool in. Ever since, I go to new employers, the tool was already there. I help take it to the next level, mature the practice of what not, but again there's only one instance where I really had to bring the tool in, but everywhere else, we already had a tool in place.

Back then, there was no competition. It was the only choice there. After that, whenever I moved companies, the tool was already there. I was involved in the sense of bringing new protocols, new additional licenses, and so on.

How was the initial setup?

I was involved in the initial setup. It's extremely straightforward. I've probably worked on about six or seven different versions, and it's extremely straightforward and fairly simple to setup.

What's my experience with pricing, setup cost, and licensing?

I would still consider LoadRunner as an expensive tool and you get a LoadRunner and the Performance Center.

Which other solutions did I evaluate?

Once there was situation before StormRunner was out, where we did venture into a tool call. Here I was working for a retailer. We ventured in tool call with SOASTA. We were looking for a cloud-based performance testing solution, and at that time, HPE was not there. Every time I wanted to make a decision, LoadRunner was our default choice and we had nothing else running in contention.

What other advice do I have?

LoadRunner is still my first choice. There's still no competition to LoadRunner. In the sense, there are tools out there. I know without a doubt, very good tools. But again, LoadRunner to me is more versatile and has more breadth of coverage.

Most important criteria when selecting a vendor:

  • We look at the product itself. In the sense, the stability of the product, etc.
  • In terms of the vendor, we look at the thought leadership and the roadmap. That's something we always look into. Just to see, is the vendor a good investment. For example, are they going to stick around for a long time?
  • We want them to innovate. In the sense, if you think about how quickly the technologies are changing. We want the vendor that we are looking into to focus on innovation.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PhetaMoloi - PeerSpot reviewer
QA Specialist at Vodacom Business
Real User
Top 10
Flexible installation and high-level language support enhance performance testing efficiency
Pros and Cons
  • "It uses high-level languages like Java, CVC, and CCL."
  • "The pricing could be lower."

What is our primary use case?

We use OpenText LoadRunner Professional in demand every time there is a requirement for notice, and that's when we use it.

How has it helped my organization?

The ability to have a load testing tool and conduct your load testing maybe before some major implementations leads to some cost saving in the long run because it avoids a lot of related issues.

What is most valuable?

OpenText LoadRunner Professional covers a number of protocols. It uses high-level languages like Java, CVC, and CCL. The main feature that is quite impressive is its ability to install however you want and just use that or whenever you want the availability of load generators.

What needs improvement?

The pricing could be lower. Moreover, there could be improvements in the auto-generated support reports, such as making it easier to work on the Word format reports if you want to add your customizations.

For how long have I used the solution?

I have been working with OpenText LoadRunner Professional for more than ten years.

What do I think about the stability of the solution?

The stability of OpenText LoadRunner Professional is excellent. I would rate it a nine out of ten as it is a rock-solid solution with no issues.

What do I think about the scalability of the solution?

OpenText LoadRunner Professional is very scalable. I would rate its scalability an eight out of ten because it allows for flexible installation and use of load generators.

How are customer service and support?

OpenText technical support is very helpful, depending on the structure of how you get your support, whether directly from OpenText or via other suppliers. So far, the support has been good, and we have built some nice relationships with the support team. I would rate their support an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before OpenText LoadRunner Professional, I did some comparisons between LoadRunner, JMeter, and Free Performer. In terms of ease of use, support, and overall functionality, LoadRunner became the better solution.

How was the initial setup?

The initial setup of OpenText LoadRunner Professional was quite easy and not difficult at all. It took us at most one hour to deploy it.

What about the implementation team?

I am the one who does the installation and any troubleshooting or maintenance related to OpenText LoadRunner Professional. When I have issues, I log a call with the OpenText support team.

What was our ROI?

The long-term use of LoadRunner Professional has led to some cost savings by avoiding a lot of load-related issues.

What's my experience with pricing, setup cost, and licensing?

After purchasing OpenText LoadRunner, you only pay for the specific protocols you want to use. There are extra expenses depending on the licenses or specific protocols you need.

Which other solutions did I evaluate?

We evaluated LoadRunner, JMeter, and Free Performer before choosing OpenText LoadRunner Professional.

What other advice do I have?

I would recommend OpenText LoadRunner Professional for performance testing needs because it is easy to implement, covers a wide range of protocols, and integrates well with other tools. The pricing, however, could be improved.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
OpenText LoadRunner Professional
November 2024
Learn what your peers think about OpenText LoadRunner Professional. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Gary_Chen - PeerSpot reviewer
Technical Manager at Ausenior
Reseller
Top 10
A stable and scalable solution for web application testing
Pros and Cons
  • "I am impressed with the tool's correlation function."
  • "I would like the solution to include monitoring capacity."

What is our primary use case?

We use the solution to help customers test web applications. 

What is most valuable?

I am impressed with the tool's correlation function. 

What needs improvement?

I would like the solution to include monitoring capacity. 

For how long have I used the solution?

I have been working with the product for more than 10 years. 

What do I think about the stability of the solution?

I would rate the solution's stability a nine out of ten.

What do I think about the scalability of the solution?

I would rate the solution's scalability a nine out of ten. We have around 1000 virtual users for the product. 

How was the initial setup?

I would rate the product's setup a nine out of ten. It's easy and straightforward. The tool's deployment took one hour to complete. 

What's my experience with pricing, setup cost, and licensing?

I would rate the solution's pricing a nine out of ten. 

What other advice do I have?

I would rate the product a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
VipulChoudhary - PeerSpot reviewer
Consultant at Capgemini
Real User
An advanced solution with multiple options available for the performance system
Pros and Cons
  • "It is an advanced tool with multiple options available for the performance system."
  • "The initial start-up of Micro Focus LoadRunner could be improved. When we add 20 or 30 scripts, the refresh is completed one by one. I would like to be able to select all the script at one time, so it can be completed in a single click, reducing the time required."

What is most valuable?

Micro Focus does not have the limitations that other solutions have. It is an advanced tool with multiple options available for the performance system. It also has multiple protocols.

What needs improvement?

The initial start-up of Micro Focus LoadRunner could be improved. When we add 20 or 30 scripts, the refresh is completed one by one. I would like to be able to select all of the script at one time, so it can be completed in a single click, reducing the time required.

For how long have I used the solution?

I have been using Micro Focus LoadRunner Professional for five and a half years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Micro Focus is scalable.

What other advice do I have?

Micro Focus LoadRunner is the best tool in the market. There are many open-source tools but most have limitations, Micro Focus does not. 

I would rate this solution a 9 out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Consultant at Capgemini
Real User
Great graph monitoring feature
Pros and Cons
  • "Graph monitoring is a valuable feature."
  • "The solution lacks some form of integration."

What is our primary use case?

We are customers of Micro Focus and I'm an end-user.

What is most valuable?

Graph monitoring is a valuable feature. 

What needs improvement?

Some form of automation is needed in this product, whether it's integration with CI/CD or providing the facility to import JSON files, so that we can automatically create the scripts. I think it's reasonable to expect that kind of feature. 

For how long have I used the solution?

I've been using this solution for four years. 

What do I think about the stability of the solution?

The solution is stable although we sometimes face issues in developing scripts but it's a problem that can be easily reverified and edited.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

Customer support is available online and it's good enough for solving the general problems that pop up. 

How was the initial setup?

The setup is straightforward. We are a large company so I'm not sure how many are using this solution. In my department there are four users on our current project. 

What other advice do I have?

I rate this solution eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user285924 - PeerSpot reviewer
Sr. Performance Engineer at a retailer with 1,001-5,000 employees
Video Review
Vendor
I've seen Stability and Scalability improve with each release. I appreciate that documentation is readily available.

Valuable Features

There are actually some cool features in LoadRunner where we can have multiple users at the same time. Some of the help features in the communities, what HP has are pretty good. We have quick turnaround time for the support as well, sometimes. It is helping our application to performance test and load test. I didn't use much of the tools, and have been using these tools since eight, nine years now, so I'm more into that. I see HP is constantly improving the features of the tool.

Improvements to My Organization

We have the manpower, the resources. One of the thing which I realized is let's say if you have another tool which is equal or there are more comparable abilities, but it's kind of hard to get resources for those tools who are skilled. I see a bunch of resources easily available in the market for LoadRunner and HP products and I feel like this could be possible because it's kind of industry leader in the testing tools or something.

There are a lot of people using LoadRunner I can say that. The issues what we get from doing performance testing, some of the issues are not specific to tool, but because we have such a huge community in HP tools we kind of get some solutions easily from the outside world as well in the communities I guess.

Room for Improvement

The demo that I've seen today, it sounds pretty cool but it still has some limitations I guess. They thought it is only limited to web and mobile right now, and it's currently not supported for all the products of what we have in performance center. We'll all have to wait and see how they come up with full version of the features.

I would like to see the features what they are saying in the demo for StormRunner, if they can have the features of Performance Center and LoadRunner combined, put it in StormRunner, that would be awesome because StormRunner looks pretty good the way they are explaining, it's like all one stop shop where you can just manage everything from one webpage but it's not complete, it doesn't look like it's complete. If we can get all those other features included in the new one, then that would be awesome.

Stability Issues

I believe it's good. When it first started I didn't realize it was so good, but over the years I'm seeing that it's getting more and more stable. It looks like HP is putting some efforts to make it more stable.

Scalability Issues

Scalability, I think with the previous versions maybe I was not sure but the new version which I'm seeing, and the cool features what they are showing off, I think scalability is very good, you could scale up the tool within no time.

Customer Service and Technical Support

It's on and off at times, depends on what tech guy you are working with. Some of them I find very technical strong and they were able to help, but it has to go through some processes. You have a basic layer and if it's not resolvable there, it goes to the next level so it has a process, which may take some time.

Other Advice

I'm involved in catering the needs of my company's performance testing for all the applications. We use a variety of HP products but our team, where I'm concerned more is HP LoadRunner. We are also upgrading into Performance Center as we speak. We are more into HP LoadRunner.

LoadRunner has easy usability right now, and it's pretty much documented on the features, and has a how-to-do use of videos, learning materials. It's easy to use once you have some basic training and you can get along easily. It will give your company return of investment I believe if you're in invest in it.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
NamNguyen11 - PeerSpot reviewer
CTO at FPT Telecom
Real User
Top 5Leaderboard
Helps to reduce peak load times and run performance tests on codes
Pros and Cons
  • "The solution helps my clients save time. It is easier to capture reports and improves product quality. The product helps to identify customer defects during performance tests and reduces workloads. The product has improved my client's user interaction. It has reduced peak load times."
  • "The tool needs to work on capture script feature."

What is our primary use case?

We use OpenText LoadRunner Professional to run performance test for codes.

What is most valuable?

The solution helps my clients save time. It is easier to capture reports and improves product quality. The product helps to identify customer defects during performance tests and reduces workloads. The product has improved my client's user interaction. It has reduced peak load times.

What needs improvement?

The tool needs to work on capture script feature.

What do I think about the stability of the solution?

The product is very stable.

How are customer service and support?

OpenText LoadRunner Professional's technical support is good. However, I do not contact them often.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

OpenText LoadRunner Professional is easier to use than IBM. It supports a lot of protocols compared to competitors.

How was the initial setup?

The tool's deployment is easy and can be completed in one to two days.

What's my experience with pricing, setup cost, and licensing?

The solution's pricing is expensive.

What other advice do I have?

Our clients are mostly government agencies and enterprises. I rate the solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Lead Test Engineering at a financial services firm with 10,001+ employees
Real User
Supports live monitoring and has powerful analytics features
Pros and Cons
  • "I think that analytics is very good and that the analytics features are very powerful."
  • "I would like to have better support for adding more users per load generator."

What is our primary use case?

I am primarily using LoadRunner to perform tests on HTTP and HTTPS.

How has it helped my organization?

This solution provides a one-stop-shop for what we need.

What is most valuable?

I think that analytics is very good and that the analytics features are very powerful.

You can do live monitoring, which is very useful compared to Apache JMeter.

This is good for a large-scale organization because it supports a lot of protocols.

What needs improvement?

One of the problems with LoadRunner was always outside sharing. However, now that they are offering a cloud version, this may already work well. 

The infrastructure support can be improved because there are a lot of limitations with the hardware that you can use.

I would like to have better support for adding more users per load generator.

For how long have I used the solution?

I have been using LoadRunner for about ten years.

What do I think about the stability of the solution?

This solution is very stable. We use it very frequently.

What do I think about the scalability of the solution?

LoadRunner is scalable, although there are some limitations that depend on the application type. That is where you need to scale by adding more load generators. 

We have approximately ten people who are using LoadRunner in the company.

How are customer service and technical support?

Technical support for LoadRunner is quite good. I would rate them an eight out of ten.

Which solution did I use previously and why did I switch?

In addition to LoadRunner, I was also using Apache JMeter for about three years. JMeter does not support live monitoring unless you use a plugin. However, JMeter has better infrastructure support than LoadRunner.

My company did not switch from JMeter to LoadRunner. They already had already purchased LoadRunner licenses. There are a lot of inherent limitations with JMeter, including analytics capabilities.

How was the initial setup?

The initial setup for the standalone version is very simple and very easy compared to a solution like Apache JMeter. If you have the licenses then you can get started very soon.

It takes perhaps 20 minutes to deploy, depending on the machine configuration. Only one person is required because it has an auto-install package.

What about the implementation team?

For the standalone version of LoadRunner, you don't need help from consultants. However, for something like a performance center then you need a consultant to help.

What's my experience with pricing, setup cost, and licensing?

The licensing fees are based on the number of users. There is also a free community edition, but it depends on what protocol you're using and how many users you want. Essentially, the licensing fees are based on the need.

What other advice do I have?

This is a very mature tool that is always improving and has very good support as well. More or less, they're always trying to revolve their limitations.

In order to use LoadRunner, you need specific skills. In order to use tools of this type then you need performance engineering skills. My advice for anybody who is implementing this solution is first to be clear about your use case and what you are trying to do. Develop and follow up on your own performance-testing strategy before implementing LoadRunner. That said, I highly recommend this product.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
cyrusm - PeerSpot reviewer
cyrusmProduct Manager - LoadRunner Professional and Enterprise at a tech vendor with 1,001-5,000 employees
Vendor

Hi Guarav - I am the Product Manager for LoadRunner. First off, thanks for the glowing review. Appreciate the time put in here. It'll help a lot of other people and organizations see the power of LoadRunner. We are making some improvements around infrastructure improvement (protocols) as well as outside sharing. Take a look at our Help Center for LoadRunner Professional to see all the exciting capabilities we have added.

admhelp.microfocus.com

Buyer's Guide
Download our free OpenText LoadRunner Professional Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free OpenText LoadRunner Professional Report and get advice and tips from experienced pros sharing their opinions.