The capabilities and flexibility of the Controller, the ability to monitor the systems under test, and the comprehensive results Analysis which saves a great deal of time.
Performance Test Lead at a consultancy with 51-200 employees
LoadRunner is the best for those who need a full blown product, or a diverse range of protocols to be tested
Pros and Cons
- "The capabilities and flexibility of the Controller, the ability to monitor the systems under test, and the comprehensive results Analysis which saves a great deal of time."
- "More guidance on the use of the Tru Client protocol which is used for Web interfaces."
What is most valuable?
What needs improvement?
More guidance on the use of the Tru Client protocol which is used for Web interfaces.
For how long have I used the solution?
15 years
What was my experience with deployment of the solution?
LoadRunner generally deploys without issues.
Buyer's Guide
OpenText LoadRunner Professional
February 2025
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Learn what your peers think about OpenText LoadRunner Professional. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
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What do I think about the stability of the solution?
Its a complex product and there are usually a few bugs in the point zero releases, it is generally pretty reliable.
Sometimes the controller can crash, this is usually after opening and closing several scenarios without closing the controller. Closing the controller after a couple of scenarios opened will avoid the problem.
What do I think about the scalability of the solution?
Scalability is great, I have personally used LoadRunner with up to 72,000 virtual users, and 35 load generators.
How are customer service and support?
Customer Service:
I don't have recent experience with HPE customer service.
Technical Support:I don't have recent experience with HPE tech support.
Which solution did I use previously and why did I switch?
I started performance testing with LoadRunner and I'm still using it. I have used other tools, but its the best all rounder.
How was the initial setup?
Initial setup is straightforward as LoadRunner is pretty much standalone and just needs connectivity to the system under test.
What about the implementation team?
I generally implement it myself.
What's my experience with pricing, setup cost, and licensing?
The cost depends greatly on the needs of the testing engagement.
The free community licence (permanent for 50 VUsers) available from Version 12 is very useful. For small tests this is sufficient and there is no licence cost to use it.
The community licence is excellent for training as well, you get full functionality for as long as you like.
Which other solutions did I evaluate?
No
What other advice do I have?
Take a good look at your requirements, LoadRunner is the best for those who need a full blown product, or a diverse range of protocols to be tested. However not everyone needs this. There are other products that do parts of what LoadRunner does just as well and cheaper. Because LoadRunner is so widely used, there are many people with LoadRunner experience available, it will be harder to find experience in an alternative tool. There are cheaper and free alternatives, but these generally take longer to set up and use. Often the software licence costs are far less than the professional services cost for a performance testing engagement. The higher cost of a LoadRunner licence will be offset by time saved by using it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Manager Assurance Quality, Tests, and Environnements at a financial services firm with 10,001+ employees
Provides us with real data regarding our performance testing.
What is most valuable?
LoadRunner gives us real data regarding our performance testing. It's the way that the tool itself works and the way that we can have information coming from the tools.
The availability and the fact that HPE people want to help is something that I appreciate because they are with us, they try to help, they try to understand what we need and they act accordingly.
How has it helped my organization?
For us it's really used by a specific group of people. It's the efficiency that it gave us to do performance testing and get results rapidly.
What needs improvement?
It needs to be easier to use. I know LoadRunner so I think it's a tool that's difficult to understand. We are working with specialists to help us, but it's difficult to find those resources. They need to simplify a bit the way the tool works.
What do I think about the scalability of the solution?
We've had no issues scaling it for our needs.
How are customer service and technical support?
It's good but we need to manage exactly what we need from them. Sometimes on the business side it's not clear enough. When it's not clear we don't have the results we need. The next time we need to make sure to correctly define our needs and involve them in that way.
Which solution did I use previously and why did I switch?
We didn't use any other solution previously.
How was the initial setup?
It's not straightforward because for us it was because it was an upgrade of the infrastructure as well. So at the same time we changed the server, we also changed the infrastructure. It was not because of the product itself, it was more linked to what we needed to do at that time.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
OpenText LoadRunner Professional
February 2025
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Learn what your peers think about OpenText LoadRunner Professional. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
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Performance Tester/QA at a tech services company with 10,001+ employees
One of the best performance testing tools available but expensive and time consuming
What is most valuable?
It is one of the best performance testing tools available. It supports many protocols and technologies. It can be integrated with many systems.
How has it helped my organization?
These features have helped a lot in improving the performance and scalability of application. Moreover, they have improved our brand value.
What needs improvement?
Takes lots of time in scripting which can be improved; The scripts are generally not reusable with change-in build; Does not support MAC OS.
For how long have I used the solution?
I have been using this solution for three years.
What was my experience with deployment of the solution?
No.
What do I think about the stability of the solution?
We encountered issues with stability -- the system hangs many times.
What do I think about the scalability of the solution?
Yes licensing cost is too much for Load Runner to scale it to more virtual users.
How are customer service and technical support?
Customer Service: I'd rate the customer service 3.5 out of 5.Technical Support: The technical support was a 3 out of 5.
Which solution did I use previously and why did I switch?
No.
What other advice do I have?
It's good to use LoadRunner if you have lots of money and time. It’s really good but expensive and time consuming.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Test Engineer with 1,001-5,000 employees
It helped our organization run successful performance testing cycles and identify the bottlenecks of the application. We'd like to implement it to do load testing in the cloud.
What is most valuable?
It is very strong in providing load testing solutions. It provides a lot of protocol support and its reporting utility is very good. Also, the virtual user generation, controllers, and analyses are good.
How has it helped my organization?
It helped our organization to run successful performance testing cycles and to identify the bottlenecks of the application. It helped the clients run their application successfully and smoothly.
What needs improvement?
We would like to be able to implement the tool in such a way that load testing can also be done in the cloud.
For how long have I used the solution?
We've used it for four years.
What was my experience with deployment of the solution?
There was an issue that I faced with different versions of the controller and Performance Center. They should have been of the same version.
What do I think about the stability of the solution?
I didn't have many stability issues. The tool is very stable as you just need to check what protocols you want to test.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and technical support?
Customer Service:
Customer support is good, and the turnaround time for requests is very fast. Also, they have created a forum where experts will help you without creating a ticket.
Technical Support:8/10
Which solution did I use previously and why did I switch?
I used JMeter and Oracle Application Testing Suite as well, but according to our client’s wish we went for this solution.
How was the initial setup?
It is straightforward. You just have to go through the read-me document and installation guide provided along with the software.
What about the implementation team?
We did it in-house.
What was our ROI?
I would say it is true value for the money.
What's my experience with pricing, setup cost, and licensing?
The license cost is much more compared to other tools available, but it will give you a complete package for load testing your application.
Which other solutions did I evaluate?
I evaluated JMeter and Oracle Application Testing Suite, but this proved better than those.
What other advice do I have?
If you are looking for customer satisfaction, you can simply go and get it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
You say you want to use load runner in the cloud. Load runner is offered in the cloud (enter "Loadrunner in the cloud" at your favorite search engine for vendors). Unless of course you want to test from your own cloud vendor. HP licensing might be a bit tricky for that.
Engineer 2 at a computer software company with 10,001+ employees
Reliable with good reporting and support of a wide range of protocols
Pros and Cons
- "The reporting is very good in regard to scripting and debugging."
- "We'd like the solution to be a bit more user-friendly."
What is our primary use case?
The solution is used for scripting and debugging.
How has it helped my organization?
I've found the option - remote application via LoadRunner Proxy to be the most valuable feature which played vital role in recording network traffic of mobile application. Very helpful for mobile scripting
What is most valuable?
It supports a wide range of protocols, which I don't think any other load-testing tool can offer.
It's very stable and reliable.
The reporting is very good in regard to scripting and debugging.
What needs improvement?
The installation process and the initial configuration could be a little easier.
We'd like the solution to be a bit more user-friendly.
For someone that doesn't have a lot of experience with the solution, it might be challenging. Even after five years of using it, I still find it challenging.
The solution can be quite expensive.
There is slow performance when you are opening multiple instances on one machine.
For how long have I used the solution?
Five years.
What do I think about the stability of the solution?
The solution is stable and reliable. There are no bugs, glitches and it doesn't crash or freeze.
What do I think about the scalability of the solution?
For scalability, I will use LoadRunner Enterprise, not LoadRunner Professional. LoadRunner Professional is purely for scripting and debugging purposes.
How are customer service and support?
Tech support is very responsive and knowledgeable
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
So far, I have also used JMeter. Compared to JMeter, LoadRunner is the best tool out there. As per the feedback from my peers, most of them prefer LoadRunner in terms of performance testing - executions, scripting and debugging (which provides more insight during our work)
How was the initial setup?
The initial setup and configuration is pretty complex.
I'd rate the solution a three out of five in terms of ease of setup.
What's my experience with pricing, setup cost, and licensing?
It is very expensive compared to the other tools available in the market.
I'd rate it a two out of five in terms of affordability.
What other advice do I have?
I'm satisfied with the product. I'd rate it nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Consultant at a computer software company with 5,001-10,000 employees
The interface is user-friendly and it offers great loading and repair properties.
Pros and Cons
- "The initial setup and installation of the software were very easy and straightforward."
- "Sometimes we are not be able to click on some of the buttons due to the screen mismatching and compatibility issues."
What is our primary use case?
Our primary use case of this solution is for performance testing and load testing.
How has it helped my organization?
The solution improves our organization because we can use it for recording scripts, enhancing the scripts and for running test revisions. We can therefore preform test revisions and do analysis.
What is most valuable?
What I really like about this solution, is the user-friendly interface and the loading and repair properties.
What needs improvement?
Currently the solution doesn't have recording options or sometimes we're not be able to see the recording options. So that needs to improve. I also think the solution should have more screen compatibility, even if you're using a different operating system like Windows 10, Windows 8 or Windows 8.1. Sometimes we find that there is a difference between the desktop screen and the laptop screen. So, it should be compatible for both screens.
For how long have I used the solution?
I have been using LoadRunner for around two years on premise.
What do I think about the stability of the solution?
The solution is stable and the only compatibility issues lie within the screens. I think there should be an improvement to the compatibility to both laptop and desktop screens. Sometimes we are not be able to click on some of the buttons due to the screen mismatching and compatibility issues.
What do I think about the scalability of the solution?
We have about 200 users and the scalability is good so far. We don't plan to increase our usage so I am not sure how scalable it will be with more users.
How are customer service and technical support?
We get really good support from the support team.
How was the initial setup?
The initial setup and installation of the software were very easy and straightforward.
What other advice do I have?
LoadRunner has a variety of options and different protocols that will support all types of applications categories like web application, monitor and any internal applications or desktop applications. The customization protocol also is user-friendly and if I have to rate the solution, I will give it a nine out of ten. In the next version I would like to see specific protocols when I want to do performance settings for any desktop clients.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CTO at Marco Technology
Identify and eliminate performance bottlenecks before going into production
Pros and Cons
- "The Analysis feature makes it easy to analyze cross-data and we can pin to the focus period."
- "The price of this solution should be cheaper."
What is our primary use case?
We use this solution for performance testing, and to identify bottlenecks.
How has it helped my organization?
This solution has helped us to eliminate software performance risk before going live.
What is most valuable?
The most valuable feature of this solution is VuGen, the Virtual User Generator. The scripting can be done easily.
The Analysis feature makes it easy to analyze cross-data and we can pin to the focus period.
What needs improvement?
The price of this solution should be cheaper.
For how long have I used the solution?
I have been using this solution for fifteen years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager Quality Assurance at a tech services company with 1,001-5,000 employees
Enables us to test most of our products and projects, across all the different technologies
Pros and Cons
- "Enables us to test most of the products and projects that we have across all the different technologies, without having to look at other tools."
- "We still have some issues with integration with things like SiteScope which, obviously, being another HPE product should be very straightforward, but there are always issues around that."
What is most valuable?
Enables us to test most of the products and projects that we have across all the different technologies, without having to look at other tools.
How has it helped my organization?
It allows us to get better reliability, quicker, for the products and solutions. That means fewer critical performance issues when the product goes to market.
What needs improvement?
Probably integrations. We still have some issues with integration with things like SiteScope which, obviously, being another HPE product should be very straightforward, but there are always issues around that.
We would like to see more integrations and easier integrations. We have other products that we have integrations with, other third-party products, which seem to be straightforward, ALM and JIRA for example. But for integration between HPE products, we would like to see that go a bit more smoothly.
For how long have I used the solution?
About 12 years.
What do I think about the stability of the solution?
it's stable. It's been around for a long time. There are no real issues, no defects or anything.
What do I think about the scalability of the solution?
Scalability is good. There are lots of different options ranging from the freely available versions through to Enterprise and Performance Center. And obviously features like StormRunner Load allow you to scale more quickly and effectively.
How is customer service and technical support?
We've used technical support quite a lot but not so much lately because it's something we're very familiar with, so we tend to manage it. But when we've used it we've been happy with it.
How was the initial setup?
It was a very long time ago. It was complicated only because of the age of the technology then and the infrastructure we had.
Updating, it's something you just have to plan for, but otherwise it was fairly straightforward.
Which other solutions did I evaluate?
There are various things we haven't been able to test so we're continuously looking at other vendors to complement it. NeoLoad being one, recently. That's it really.
What other advice do I have?
It covers the most technology, is the most reliable, it gives us the most features.
It's not a 10 out of 10 because of the issues with integrations and it's not quite the one solution, the one-part solution for everything.
I don't know if it's really the product's fault but there are products that, later on, I can't test or can't script against or can't replay against and it's just understanding whether that's a limitation of the tool or a limitation of the product. Part that is design as well as trying to actually script against it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Download our free OpenText LoadRunner Professional Report and get advice and tips from experienced pros
sharing their opinions.
Updated: February 2025
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Buyer's Guide
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Worksoft Certify does not provide the same accuracy of response time as LoadRunner.