OpenText Network Node Manager Reviews

Name: OpenText Network Node Manager
Brand: OpenText
Rating: 3.9 (24 reviews)

3.9 out of 5

24 reviews
95% willing to recommend

What is OpenText Network Node Manager?

OpenText Network Node Manager centralizes network management, offering comprehensive topology mapping and monitoring across diverse environments. Its focus on enhancing visibility and providing detailed analytics makes it suitable for handling enterprise-level network complexities.

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OpenText Network Node Manager is the #15 ranked solution in top Network Management Applications. PeerSpot users give OpenText Network Node Manager an average rating of 7.8 out of 10. OpenText Network Node Manager is most commonly compared to Cisco DNA Center: OpenText Network Node Manager vs Cisco DNA Center. OpenText Network Node Manager is popular among the large enterprise segment, accounting for 57% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 15% of all views.

Buyer's Guide

OpenText Network Node Manager

July 2025

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Featured OpenText Network Node Manager reviews

Qusai Abuomar

Senior Engineer at Elm Co.

The root cause analysis is valuable. The availability and event handling are also very good, as our team understands the events well. Overall, the tool helps maintain the health of the network. It provides visibility for the network device status, link status, and hardware status of devices such as switches and routers.

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Mirit Goldring-Boymshtain

Delivery Manager at We R Tech

The platform has a lot of interesting capabilities. Implementation is simplified, in contrast to some products like SolarWinds, where external assistance is often required for meet uploads. It is more inexpensive than other products in the market. In a specific customer implementation, the complex topology of the customer's network revealed a separate and closed segment at one of their sites. We could not understand the status of the broken network and devices. With the help of NNMi, we got a view of the issues. The product helps us reduce downtime and improve incident response time by offering remediation options. The tools run automatically, checking the network activities for different areas and time zones. It provides efficient documentation, interface, and integration features. I rate the product a nine out of ten.

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Olajide Olusegun

Network Team Lead at Atlas Security

The solution should integrate with NAC servers other than only LDAP. The world has evolved so your monitoring device should be able to integrate with other NAC servers. We deployed in December 2022 and version 2022.11 still cannot integrate with NAC servers such as Forescout and Cisco ISE. The topology maps can sometimes be very clumsy. If you are explaining them to someone, then you need to enlarge them just to prove a point. Features such as API for third-party integration can be a very good thing. The reporting needs improvement unless you integrate it with Micro Focus OBM which allows for proper reporting. A small environment that cannot afford OBM is stuck using the solution's inbuilt reporting.

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OpenText Network Node Manager mindshare

As of July 2025, the mindshare of OpenText Network Node Manager in the Network Management Applications category stands at 2.6%, up from 1.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Network Management Applications

PeerResearch reports based on OpenText Network Node Manager reviews

Type	Title	Date
Category	Network Management Applications	Jul 29, 2025	Download
Product	Reviews, tips, and advice from real users	Jul 29, 2025	Download
Comparison	OpenText Network Node Manager vs Cisco DNA Center	Jul 29, 2025	Download
Comparison	OpenText Network Node Manager vs Aruba Airwave	Jul 29, 2025	Download
Comparison	OpenText Network Node Manager vs Cisco Catalyst Center	Jul 29, 2025	Download

Title	Rating	Mindshare	Recommending
Cisco DNA Center	4.0	24.0%	89%	42 interviews Add to research
Fortinet FortiManager	4.0	5.4%	94%	68 interviews Add to research

Valuable Features

OpenText Network Node Manager is valued for its map topology, root cause analysis, and multi-vendor support, effectively monitoring physical and virtual devices. It integrates with other tools, providing extensive visualization and functional reports. Users appreciate the GUI and simplified cloud adoption, while its fault management ensures quick incident detection. Its ability to aggregate alerts to platforms like ServiceNow and accommodate enterprise-level installations with 10,000 or more devices is particularly beneficial.

"Overall, the tool helps maintain the health of the network."
"The platform has good stability."
"The best feature is the solution's entire credibility with all vendors."

Room for Improvement

OpenText Network Node Manager requires enhanced routing protocol management, improved documentation, and better scalability and performance. Users express a need for more intuitive reporting and a modern interface with customizable dashboards. The integration with NAC servers and support for new technologies like virtualized devices are necessary. Improved support, advanced monitoring options, and easier setup are also demanded. Users want proactive alerting for network issues and a more user-friendly and flexible interface.

"We have not had a good experience with technical support from OpenText. Many cases take a month to be resolved."
"They should add AI options in the product's next release."
"The solution should integrate with NAC servers."

Pricing

OpenText Network Node Manager is regarded as an expensive enterprise solution, priced mid-range compared to competitors. It requires a significant investment both in initial costs and ongoing maintenance. The licensing is complex, including a perpetual lifetime license with yearly subscriptions. Some users mention additional modules like performance and reporting tools as costly. While its price may exceed alternatives, the comprehensive support and regular updates it offers are emphasized as contributing factors to its overall expense.

"It is more inexpensive than other products in the market."
"The solution is quite expensive."
"It's an expensive solution."

Popular Use Cases

OpenText Network Node Manager is used for monitoring networks, including switches, routers, firewalls, and various network equipment. Organizations use it for managing nodes and network devices across regions. It's deployed in banks and enterprises for fault, availability, and performance monitoring. The tool integrates well, showing topology and device interconnections. Network managers, IT admins, and engineers utilize it extensively for diagnostics and reporting using ICMP and SNMP.

Service and Support

OpenText Network Node Manager customer support receives mixed feedback. Some users express dissatisfaction with slow responses and undertrained representatives, indicating frustration with inefficient ticket handling. Others appreciate improved service, highlighting reliable and knowledgeable consultants. Technical support quality varies; some experience delays and repetitive questioning, while others find value in premium support. A middleman sometimes aids in problem resolution. Although some praise dedicated resources, others compare support unfavorably to competitors like IBM.

Deployment

OpenText Network Node Manager's initial setup is often seen as complex, especially when handling configurations or specific platforms like Linux. Documentation requires technical expertise. Some users find the setup straightforward on Windows, while others involve consultants for deployment. Learning curves and continual expert involvement are common. Smart plugin integration poses challenges, often needing support intervention. Experience levels and team size affect setup duration, varying from a few hours to weeks for larger environments.

Scalability

OpenText Network Node Manager is praised for its scalability in large enterprises and networks. While some users report no issues handling thousands of devices and nodes, others mention performance limitations, especially with database connections. Users find scaling possible without extra hardware, yet some face challenges integrating additional APIs or upgrading versions. Precise deployment planning is important to manage future scalability without extra costs. Different user groups have varying experiences based on company needs and configurations.

Stability

OpenText Network Node Manager is widely recognized for its stability. Many enterprises highlight its reliability with minimal downtime or issues. While some initial complications were handled over time, most users report a very stable experience. Those transitioning to a distributed Linux environment expect improved performance. A few note that while stable for general use, there can be challenges in specific areas like performance analysis. Stability ratings are consistently high, bolstered by strong maintenance and configuration.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our OpenText Network Node Manager Buyer's Guide for additional reliable information.

Review data by company size

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Top industries

By visitors reading reviews

Computer Software Company

15%

Government

Comms Service Provider

Manufacturing Company

University

Financial Services Firm

Performing Arts

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Healthcare Company

Retailer

Renewables & Environment Company

Energy/Utilities Company

Transportation Company

Wholesaler/Distributor

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Real Estate/Law Firm

Recreational Facilities/Services Company

Educational Organization

Non Profit

Insurance Company

Logistics Company

Legal Firm

Leisure / Travel Company

Pharma/Biotech Company

Hospitality Company

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Compare OpenText Network Node Manager with alternative products

Learn more about OpenText Network Node Manager

OpenText Network Node Manager is designed for managing networks by offering functionalities such as root cause analysis, fault management, and event handling. It accommodates both physical and virtual devices, and supports integration with enterprise-level hardware. Users benefit from its customizable integration capabilities and its capacity to generate insightful visualizations that facilitate decision making in network operations. Users also appreciate its efficient alerting systems and centralized information management that improve network visibility and generate comprehensive reports and metrics. Despite room for improvement in areas like routing protocol management and interface modernization, it remains vital for IT managers and admins in their network monitoring tasks. However, it should address scalability issues and enhance its technical support and integration with more server types, including NAC.

What Features Make OpenText Network Node Manager Stand Out?

Network Topology Mapping: Provides comprehensive network visualization.
Multi-Vendor Support: Ensures compatibility with multiple devices.
Root Cause Analysis: Identifies and resolves network issues swiftly.
Customizable Integration: Tailors to specific enterprise requirements.
Fault Management: Efficiently detects and manages faults.
Event Handling: Handles network events with precision.

Which Benefits and ROI Should Be Considered?

Centralized Information: Streamlines network data management.
Enhanced Visibility: Offers a clear view of network operations.
Detailed Analytics: Provides actionable insights into network performance.
Scalability: Supports growth with enterprise needs.
Insightful Visualization: Facilitates understanding through graphical representation.

In industries requiring robust network management solutions, OpenText Network Node Manager is implemented to handle expansive device counts and complex configurations. It is particularly effective for network operations teams managing regional infrastructures, supporting comprehensive monitoring and management across diverse network environments.

OpenText Network Node Manager was previously known as Micro Focus Network Node Manager, Network Node Manager, HPE Network Node Manager.