Try our new research platform with insights from 80,000+ expert users
PeerSpot user
Principal Consultant with 51-200 employees
Vendor
It's allowed business analysts to work with automation scripts without requiring them to have programming knowledge. A scanning feature, however, would help reduce the time in maintaining scripts.

What is most valuable?

The most valuable features to me are--

  • Business process components (can be dropped into test flow)
  • Keyword-driven test cases (one of several automated testing frameworks)

How has it helped my organization?

It's allowed business analysts to work with automation scripts without requiring them to have programming knowledge.

What needs improvement?

I'd like to see a scanning feature that shows the changes that happened in an application and the auto updates them. This would help reduce the time in maintaining scripts.

For how long have I used the solution?

I've used it for six years.

Buyer's Guide
OpenText UFT One
January 2025
Learn what your peers think about OpenText UFT One. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.

What was my experience with deployment of the solution?

I did not encounter any issues with deployment.

What do I think about the stability of the solution?

Yes, there were stability issues sometimes.

What do I think about the scalability of the solution?

I did not encounter any issues with scalability.

How are customer service and support?

Customer Service:

Customer service is excellent.

Technical Support:

Technical support is good.

Which solution did I use previously and why did I switch?

We didn't use any previous solutions.

How was the initial setup?

Initial setup was straightforward.

What about the implementation team?

We used an in-house team for implementation.

What's my experience with pricing, setup cost, and licensing?

It's expensive, but it's worth the money.

Which other solutions did I evaluate?

We didn't evaluate any other options.

What other advice do I have?

HP UFT is a popular tool used by many organizations, hence there are many forums out there to help us in case we face any challenges.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user379695 - PeerSpot reviewer
Engineer at a tech vendor with 51-200 employees
Real User
For us, object recording is the most valuable and most used feature.

What is most valuable?

For us, object recording is the most valuable and most used feature.

How has it helped my organization?

We've used it just during a Proof of Concept period.

What needs improvement?

We noticed during our PoC that it needs parallel execution, not execution via ALM.

For how long have I used the solution?

I used 11.5 two years ago, and I just updated to 12.51 one month ago, but I have not really used it yet.

What was my experience with deployment of the solution?

There were no issues with the deployment.

What do I think about the stability of the solution?

There were no issues with the stability.

What do I think about the scalability of the solution?

There were no issues with the scalability.

Which solution did I use previously and why did I switch?

We previously used Selenium. Our clients choose their IDEs and I integrate for them.

How was the initial setup?

It's hard to install the license seat because the web-based GUI is not user friendly.

What about the implementation team?

I implement it with in-house teams.

What other advice do I have?

The add-on I am using has limited resource on-line that makes it a challenge to use. Compared to Selenium, I prefer Selenium. However, I may want to see HPMC before I can make better suggestions.

Disclosure: My company has a business relationship with this vendor other than being a customer: We're partners.
PeerSpot user
Buyer's Guide
OpenText UFT One
January 2025
Learn what your peers think about OpenText UFT One. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
it_user357675 - PeerSpot reviewer
Software Test Specialist at a financial services firm with 1,001-5,000 employees
Vendor
The Object Spy feature is the most valuable to us because we can spy on controls in our mobile application and view their properties and values. I'd like a quicker version of it.

What is most valuable?

The Object Spy in UFT is very valuable for spying on controls in our mobile application and viewing their properties and values.

What needs improvement?

I would like a version that works quicker. Also, a lot of people can't afford it because it's expensive.

For how long have I used the solution?

I've been using it for two years. Each project is different, and it is sometimes two months or six months at once.

What was my experience with deployment of the solution?

I haven't encountered any issues with deployment.

What do I think about the stability of the solution?

It's stable, and there's no issues with instability.

What do I think about the scalability of the solution?

We've scaled just fine, and there's no issues here.

How are customer service and technical support?

Technical support was very helpful and good.

Which solution did I use previously and why did I switch?

I used different tools and a different solution, e.g. Selenium in a previous company. I didn’t choose this product as it was in place when I joined.

How was the initial setup?

It was already in place when I got here, so I don't know if the initial setup was straightforward or complex.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Senior Automation QA Engineer at a tech vendor with 501-1,000 employees
Real User
It's easy to use so the QA team is not required to have much programming skills.

What is most valuable?

  • Object repository
  • Supported keywords
  • API testing

How has it helped my organization?

UFT is easy to use so the QA team is not required to have much programming skills. VBScript language is also an advantage that it has.

What needs improvement?

I think that UFT should support more robust keywords to work with a low number of applications under test.

For how long have I used the solution?

I've been using it for two years.

What do I think about the stability of the solution?

It often crashes.

How are customer service and technical support?

6/10 - I posted questions on the HP forum and mostly received no feedback. I also saw that people post questions and help each other.

Which solution did I use previously and why did I switch?

I used Mercury QuickTest Pro 8.2 for three years. I still use IBM Rational Robot, TestComplete, and some frameworks based on Selenium WebDriver.

How was the initial setup?

Everything is readable and easy to understand.

What about the implementation team?

We did it in-house.

What other advice do I have?

Open-source automated testing engines are also good.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Don Ingerson - PeerSpot reviewer
Don IngersonQA Automation Engineer at Global Fortune 500 Company
ExpertReal User

Jason (Nhien), thank you for your informative response.
Regards,
Don

See all 3 comments
it_user341283 - PeerSpot reviewer
Senior Software Quality Assurance Engineer at a tech vendor with 501-1,000 employees
Vendor
It allowed us to provide automation test coverage in various areas of an online web application, including web services. However, it needs CI integration with console logs.

What is most valuable?

I found all the features to be valuable. I can't pinpoint just one. It's just a very useful UI automation testing solution.

How has it helped my organization?

It allowed us to provide automation test coverage in various areas of an online web application, including web services..

What needs improvement?

  • More details when run-time errors occur (product related - not user or application related)
  • Proper HTML reports
  • Console logging
  • CI integration with console logs

For how long have I used the solution?

I've used it for approximately two years.

What was my experience with deployment of the solution?

No real blockers. The application we were testing was pretty much covered by the tool.

How are customer service and technical support?

Customer Service:

I didn't need to use them.

Technical Support:

I didn't need to use them.

Which solution did I use previously and why did I switch?

I have worked with Selenium and TestNG. This product was a customer request.

How was the initial setup?

Depending on the approach you follow, the set-up is complex in different ways. Having an Object Repository that is not stored but built through the run is the most difficult and time consuming task. Custom libraries are also very time consuming to build.

What about the implementation team?

In-house implementation for a customer.

What other advice do I have?

Setting this up from the beginning requires a lot of reading and effort spent. You need an experienced person to set the framework up and it will also take time to implement it so the ROI will be realised in the future.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Digital Business Consultant at HNRG
Consultant
Enables the ability to base test automation on object recognition with the possibility of managing the object repository

What is our primary use case?

  • Realizing more test automation scenarios and managing the entire DevOps lifecycle.
  • Running test cases along the entire day.

How has it helped my organization?

The approach to the automation test makes the test activities more interesting and improves the software quality.

What is most valuable?

The ability to base the test automation on object recognition with the possibility of managing the object repository is the most valuable feature. 

What needs improvement?

In my opinion, the improvement of the object recognition of new technologies and the capacity to catch more performance info should be desirable.

For how long have I used the solution?

More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Don Ingerson - PeerSpot reviewer
Don IngersonQA Automation Engineer at Global Fortune 500 Company
ExpertReal User

Nice article. What technologies are you using that UFT has a challenge with object recognition?

PeerSpot user
Test Automation Lead/Consultant at Aspire Systems
Real User
Top 20
Supports desktop, web and mobile product automation. Various formats of reporting support should be possible.

Valuable Features:

- Built in object repository and storing elements.

- Less coding experience.

- Reporting dashboards.

- Supports desktop, web and mobile product automation.

- Continuous integration is possible with QC and Jenkins.

- Good customer support.

Room for Improvement:

- Various formats of reporting support should be possible.

Right now UFT supports exporting reports in either HTML or PDF in short or detailed format. If exporting reports could be extended to Excel, csv, XML, XSLT, mht formats that would be greatly appreciated.

- They should improve performance and consistency during execution.

There will be performance degradation on the test environment due to long continuous executions of automation scripts which leads to inconsistency of results, a better way to resolve this problem should be addressed at some point.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free OpenText UFT One Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free OpenText UFT One Report and get advice and tips from experienced pros sharing their opinions.