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Senior Test Automation Consultant at PROSSE
Real User
Top 5
A highly stable and flexible tool that provides quick and accurate results
Pros and Cons
  • "Compared to other products, UFT One is better, faster, and more accurate."
  • "The product doesn't provide free training for the basic features."

What is most valuable?

It is a flexible tool. Its object-capturing criteria and capabilities are very strong. The product’s execution is faster than other products, and we can get the results quickly. It interacts directly with the browser's DOM and any mobile application's activity. Inspecting objects is a very powerful feature of the product. The results are precise and accurate. It has different uses in artificial intelligence. Compared to other products, UFT One is better, faster, and more accurate.

What needs improvement?

A person who buys the solution for the first time will not have a step-by-step approach to using it. I have worked with Cypress, Selenium RC, WebDriver, and other tools. I have been automating applications for the last ten years. I have never seen a solution that is difficult to learn. Learning was a challenge for me with UFT One.

The product doesn't provide free training for the basic features. It provides paid training. Understanding the tool's complete architecture took me one or two weeks. The product should provide free training for basic features like how to capture an object, create a new test case, connect the test cases, and create libraries. The product should explain each function and feature on the left side of the menu bar in a step-by-step way.

The product should provide a mechanism for online reporting accessible to every stakeholder. When I used to create test cases and execute them, I used to get the local reports. There should be a live online reporting mechanism. The live application must be available for every stakeholder, whether a manager, developer, or QA.

For how long have I used the solution?

I have been using the solution for around one year.

What do I think about the stability of the solution?

The product is very stable. I rate the stability a nine out of ten.

Buyer's Guide
OpenText UFT One
January 2025
Learn what your peers think about OpenText UFT One. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.

What do I think about the scalability of the solution?

I rate the tool’s scalability a seven out of ten. Three people in my organization use the solution.

How are customer service and support?

I have used technical support. The support team was very supportive. The team would set up meetings with me, diagnose the issues, and sort them out. However, there were some delays in the meetings.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have worked with other tools like Ranorex and Katalon, but UFT One is comparatively faster.

How was the initial setup?

The initial setup was not easy. I purchased three licenses because we were planning to hire people. When I started working on the solution, at a certain point, I got stuck and regretted purchasing it. My client had paid for it. I had a good experience later. However, in the beginning, it was really frustrating.

What about the implementation team?

The deployment took around one hour. We needed two people to deploy the product in our organization.

What's my experience with pricing, setup cost, and licensing?

Compared to other products, the solution is very expensive. For the coverage and accuracy that it provides, the product is good compared to other products. However, it is a difficult solution. The time spent learning the solution also costs the organization. I rate the pricing a seven or eight out of ten.

Which other solutions did I evaluate?

We also evaluated Tosca along with Micro Focus UFT One.

What other advice do I have?

I will recommend the solution for its accuracy, speed, scalability, and UI. Overall, I rate the product an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2038911 - PeerSpot reviewer
Senior Consultant at a computer software company with 10,001+ employees
Vendor
Reduced 20% of our total efforts through automation
Pros and Cons
  • "UFT is very strongly built. It's widely used, so there's a lot of support."
  • "They need to reduce the licensing cost. There's pushback from customers because of the cost."

What is our primary use case?

We use Micro Focus UFT Developer because we had a desktop-based application. To automate it, we used UFT for the automation framework and to run tests, including the regression test, smoke test, and integration test. We use the data from the UFT framework.

We had 10 users. That's where the license challenge comes into the picture because we couldn't afford that many licenses, so we had to reduce the team. We don't have plans to increase the number of users because we have been using UFT One for the past three months.

The solution is deployed on-premises.

What is most valuable?

UFT is very strongly built. It's widely used, so there's a lot of support.

What needs improvement?

They need to reduce the licensing cost. There's pushback from customers because of the cost.

The tool also takes a lot of memory. It's really heavy on the CPU. If I need to run the virtual machine, I cannot go beyond 8GB RAM. 

For how long have I used the solution?

I have used this solution for four years.

What do I think about the stability of the solution?

The solution is stable.

How are customer service and support?

Technical support is good. I didn't work with Micro Focus directly. I used Stack Overflow and another blog. People who have used Micro Focus technical support have told me that it's good.

Which solution did I use previously and why did I switch?

We're currently using UFT One.

How was the initial setup?

Deployment was quick. We're not on the cloud and all, so everything was done manually. We haven't faced any challenges in deployment.

What about the implementation team?

Deployment was completed in-house.

What was our ROI?

We have reduced 20% of our total efforts. A lot of automation has been put into place.

What's my experience with pricing, setup cost, and licensing?

The licensing cost is high. There are no additional costs to the standard license.

It's a yearly subscription.

Which other solutions did I evaluate?

The current proof of concept is for Tosca.

What other advice do I have?

I would rate this solution as eight out of ten. 

I would recommend this solution to those who want to use it.

For desktop-based applications, the automation is good. They offer wide support if you're stuck with anything. There are a lot of support groups like Stack Overflow and other community groups where you can find the resolution for a technical issue. There's a lot of support because it's an older tool. 

It's pretty comprehensive and easy to learn. The industry is full of open source and cheaper options because everything is moving to the cloud. For instance, Tosca poses a challenge to HP. Micro Focus should reduce the license cost. Otherwise, they will be very much cornered in the market.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
OpenText UFT One
January 2025
Learn what your peers think about OpenText UFT One. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
India CoE Leader at LyondellBasell
Real User
Top 20
Good automation, has a wide range of testing and offers good pricing
Pros and Cons
  • "It offers a wide range of testing."
  • "We'd like it to have less scripting."

What is our primary use case?

We're primarily using the solution for end-to-end regression and integration testing. We also use it for volume and performance and performance testing. It runs the entire gamut of testing. 

What is most valuable?

The solution is very useful. It offers a wide range of testing. 

We can apply testing for the entire week and test everything. You can do basic automation, which is helpful.

It is easy to set up. 

The solution is scalable.

It is stable.

The pricing is very reasonable. 

What needs improvement?

It is script-based. We'd like it to have less scripting. It might make it easier to use. 

Newer tools have a nicer user interface.

We'd like something more aligned with SAP.

Technical support could be more responsive. 

For how long have I used the solution?

We started using the solution more than ten years ago.

What do I think about the stability of the solution?

The stability is good. We haven't had any problems at all. I'd rate the solution ten out of ten for reliability. 

What do I think about the scalability of the solution?

The scalability is pretty good. We've used it over the last ten years. We can scale from one single ERP to multiple ERPs. I'd rate the scalability nine out of ten. 

How are customer service and support?

The technical support we do not use too much; however, with other technical support services we've used, we find that this team takes a long time to respond back.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We recently started using Tricentis Tosca. We've used it for about three months. It offers lesser scripting, which may be easier from an end-user perspective. It's also well aligned with SAP.

How was the initial setup?

The solution was straightforward to set up. I'd rate it seven out of ten in terms of ease of setup. It wasn't too complex. 

However, I wasn't directly involved with the initial setup and cannot speak to the deployment process. 

What's my experience with pricing, setup cost, and licensing?

It's the best pricing compared to other tools on the market. I'd rate it nine out of ten in terms of affordability. 

What other advice do I have?

We are an end-user.

Micro Focus and SAP don't seem to have the same relationship that they had previously, so we are leaning more toward Tosca, which also has the benefit of offering less scripting. 

It's a good tool. You need to invest some time in getting it implemented. However, we are happy with it.

I'd rate the solution eight out of ten. The functionality is good. It covers the entire range of tests; however, from a business perspective, we wanted something more user-friendly.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Madhavi Gudipati - PeerSpot reviewer
QA Architect at PACCAR Inc
Real User
High maintenance, not stable, but scalable
Pros and Cons
  • "The scalability of Micro Focus UFT One is good."
  • "Micro Focus UFT One could improve by having more maintenance. Every time when we run the solution and develop something, the next time when we run it it doesn't recognize the object. I have to redesign the object again and then run the solution. It's really a headache, it's not consistent."

What is our primary use case?

We use Micro Focus UFT One for testing web pages and the script is in AngularJS.

What needs improvement?

Micro Focus UFT One could improve by having more maintenance. Every time when we run the solution and develop something, the next time when we run it it doesn't recognize the object. I have to redesign the object again and then run the solution. It's really a headache, it's not consistent.

For how long have I used the solution?

I have been using Micro Focus UFT One for approximately three years.

What do I think about the stability of the solution?

Micro Focus UFT One is not stable.

What do I think about the scalability of the solution?

The scalability of Micro Focus UFT One is good.

How are customer service and support?

The support from Microsoft is not good. They are very lazy in answering anything. If we create a request, it takes months for them to respond to us.

Which solution did I use previously and why did I switch?

I have used previously C Sharp and Selenium HQ, and I prefer them over Micro Focus UFT One.

How was the initial setup?

The setup of Micro Focus UFT One is easy.

What other advice do I have?

I would advise others to use Selenium HQ and C Sharp because they are better, consistent, reliable, and scalability than Micro Focus UFT One.

I rate Micro Focus UFT One a five out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Associate at Cognizant
Real User
The GUI has automatic settings and doesn't require much skill to use
Pros and Cons
  • "Micro Focus UFT One gives us integration capabilities with both API and GUI components. I like the user interface. It doesn't require that much skill to use and has automatic settings, which is useful for users who don't know what to select. It also has dark and light themes."
  • "The AI feature needs improvement. For banking applications, we input formatted text from documents, but the AI feature is recognizing three fields as one field, e.g., for a phone number, it puts all 10 digits in the international code or country code. Then, the script fails."

What is our primary use case?

We use it for automation. It helps to automate test scenarios for graphical user use cases.

How has it helped my organization?

Historically, we have faced a lot of maintenance issues with automation using traditional UFT, because UFT has a mechanism for identifying an object where you have to add object properties. However, if a change happens in the application and your object properties change, then you have to go and update the object properties again, only then can you use those scripts. So, we were using a lot of personnel for script maintenance. Whereas, in UFT One, I like that our maintenance costs have been reduced by a lot because UFT One is using an artificial intelligence feature to identify objects visually.

We use it to do multi-platform testing. 

What is most valuable?

UFT One Automation provides Codeless Test Automation.

The solution will automatically run a script, so you need less knowledge to run a script.

OpenText UFT One gives us integration capabilities with both API and GUI components. I like the user interface. It doesn't require that much skill to use and has automatic settings, which is useful for users who don't know what to select. It also has dark and light themes.

It improves automation efficiency.

What needs improvement?

The AI feature needs improvement. For banking applications, we input formatted text from documents, but the AI feature is recognizing three fields as one field, e.g., for a phone number, it puts all 10 digits in the international code or country code. Then, the script fails. 

For how long have I used the solution?

I have been using UFT for the last seven or eight years. UFT One was just launched three or four months back, so I have been using it for a couple of months. 

What do I think about the stability of the solution?

It is reliable. Sometimes, the GUI does crash.

What do I think about the scalability of the solution?

It is highly scalable. 

There are around 150 users of UFT One with 8,000 test scenarios running four times a month. We are also running around 500 scripts in UFT One.

How are customer service and technical support?

Our internal team is sufficient for technical issues.

Which solution did I use previously and why did I switch?

We have used a lot of different tools. We have used Selenium and Python as well as Java-based REST API for regular testing. With UFT one, we have all the solutions under an umbrella, so we don't have to think about other tools. It also supports API and HTML testing. Selenium only supports Java, and there is no support for HTML.

How was the initial setup?

We didn't need to do too much with the initial setup because there is an installation team.

It takes one or two days to create test automation scripts.

What was our ROI?

Object maintenance is reduced.

What other advice do I have?

We have not yet implemented the license for the AI features. However, I got a chance from OpenText to join a Hackathon for India when they launched the product, which included the AI feature. I am hoping that my company will implement this feature soon because the solution's AI capabilities will reduce my test creation time.

Every day, tools are getting smarter. UFT One is like this.

Before implementing, do a demo with your existing applications.

I would rate this solution as an eight out of 10.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
MichaelO'Rourke - PeerSpot reviewer
MichaelO'RourkeProduct Marketing Manager at Micro Focus
Vendor

Hello Rabindra,


Thank you for sharing valuable feedback about your experience with UFT One. We are
glad to hear that UFT One has not only reduced your maintenance cost, but has
also sustained its purpose: to be a reliable and scalable testing tool that
serves your business needs.


As always, your business means a lot to us, so thank you again for taking the time to review UFT One.

Team Lead at T-Systems International GmbH
Real User
Simple to set up with a good object repository and self-scripted modules
Pros and Cons
  • "It's simple to set up."
  • "The solution is expensive."

What is our primary use case?

I personally have experience with UFT One, yet only with the GUI part. I'm not familiar with the AP part. There are projects which work with UFT One and also with the AP part as well.

What is most valuable?

It's not a capture-and-replay. We don't use this only for getting something into the editor. There are possibilities to materialize the scripts.

We use the object repository, which is really great. And so is the way objects are organized in UFT and the way you can use modules by yourself - not the actions, rather, the self-scripted modules in the function library. That's the main benefit for us.

It's simple to set up. 

What needs improvement?

Last year, we had a discussion with Micro Focus, and they said they have plans to switch from DBS to Python - or at least to offer Python as an additional programming language for building automation scripts. Then, there was no progress in these plans. That's our main concern with UFT. PBS, as the programming language, is pretty old-fashioned, and a lot of things would be much easier with Python.

We had problems with the last version of the solution. There seems to be something wrong with the loading of external data into the internal data sheets. We loaded Excel sheets dynamically during test execution and stored them into the built-in data sheets of UFT, and it seems that sometimes you cannot reuse already existing internal sheets for storing new data in it from outside, from external Excel sheets. We used it a lot, and we didn't have any problems with that in the previous version. This is a new issue, and we tried to isolate this problem, and then we wanted to discuss it with Micro Focus directly. We have yet to contact them.

The solution is expensive. 

For how long have I used the solution?

We've worked with the solution across several releases. We've used it for about ten years or so. 

What do I think about the scalability of the solution?

The licensing is scalable. That said, the product itself is the product and we really build large test sets with hundreds and thousands of test scripts. So we didn't have any problem scaling the test sets, so to speak. Just not the product itself. I don't know how to scale the product itself.

Which solution did I use previously and why did I switch?

There are a few alternatives when you want to automate tests for non-web applications. For example, Java applications or PowerBuilder applications, or .NET applications. UFT One is really, really good. When you only have to automate tests for web applications, then Selenium is maybe the better solution since it is much cheaper. It costs nothing as far as I know. You have to learn some programming language, however. You need to use Python or Java or something else in conjunction with Selenium. Maybe the first hurdle is a little bit steeper than using UFT. Then, when you can build some framework around Selenium, then maybe when I would have the personal choice, I would choose Selenium - only for web applications. While we know that there are some alternatives to UFT for non-web applications, we know there are not that many. Tosca is one of the big players. However, we don't know it. We only know that it exists, and most people who use it say it's really good.

How was the initial setup?

The initial setup is pretty easy.

When I installed it on my virtual machine, it was less than an hour, and then it's up and running. We are well trained in such things, so maybe for one who is really new, this will take two or three hours to set up. I don't know. That said, it's not a major concern.

What's my experience with pricing, setup cost, and licensing?

The pricing could definitely be lower. I don't know the prices by heart. I'm not the one who discussed this with Micro Focus. I've heard several times that this is really expensive and we also have problems exactly for that reason. For example, for a user interface test to Selenium. At least when the SUT, the system under test, is web-based. There's not only the buying price. It's also the maintenance price. 

What other advice do I have?

I'm an end-user.

Currently, there is a 2022 version. For a couple of reasons, we've switched back to the 2021 release. We thought that we found an error in some strange special scenarios.

It's extremely useful for us with a little bit of potential to become better here and there. I would give the product an overall rating of eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1120770 - PeerSpot reviewer
Associate Manager at a transportation company with 10,001+ employees
Real User
Integrates well with other test management tools, but it's pricey, and it doesn't support test case panel execution
Pros and Cons
  • "It is very simple to use, and the scripting language is even easier."
  • "I would want to see a significant improvement in the tool's features. The most significant enhancements are support for panel execution and integration with DevSecOps."

What is our primary use case?

Micro Focus UFT One is an automation tool, that is primarily used to automate web and desktop applications.

What is most valuable?

It is very simple to use, and the scripting language is even easier.

Object Identification is very easy. 

The integration with other test management tools is good, which is very good.

What needs improvement?

When it comes to pricing Micro Focus is expensive, and it doesn't support test case panel execution.

I think that over time, Micro Focus has not really understood the market needs.

They are still improvising the UI. 

They need to really understand how this tool fits into the DevSecOps ecosystem. We have been giving that advice, but they have not taken it into account.

I would want to see a significant improvement in the tool's features. The most significant enhancements are support for panel execution and integration with DevSecOps.

For how long have I used the solution?

I have been working with Micro Focus UFT One for ten years.

We are working with the latest version.

What do I think about the stability of the solution?

It's very nice. The stability is good.

What do I think about the scalability of the solution?

Micro Focus UFT One is a scalable product.

We have approximately 100 end users in our company who use this solution.

I am reducing my usage slowly. I am reducing 30 to 40% of the licenses.

How are customer service and support?

We have contacted technical support. They're fine. I don't see the benefit in the chats I had with them about the issues we were having. They are, nonetheless, fine. Our requirement was a far more serious issue. As a result, they were unable to assist us. They're fine, though. They are quite knowledgeable.

Which solution did I use previously and why did I switch?

Previously, we did not use another solution.

How was the initial setup?

The initial setup was very straightforward.

What about the implementation team?

We did not need any assistance. We are good with the knowledge that we have internally.

What's my experience with pricing, setup cost, and licensing?

We have to pay for licenses. The licensing fee is paid on a yearly basis.

The price is one aspect that could be improved.

What other advice do I have?

I would not recommend this solution to others who are considering it.

I would rate Micro Focus UFT One a five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1494726 - PeerSpot reviewer
Lead Analyst at a computer software company with 10,001+ employees
Real User
Automation has helped reduce our testing timeline significantly
Pros and Cons
  • "It helps in identifying defects earlier. With manual testing, that 15-day timeline meant there were times when we would find defects on the 11th or 12th day of the cycle, but with automation we are able to run the complete suite within a day and we are able to find the failures. It helps us to provide early feedback."
  • "We used to run it as a test suite. Micro Focus provides that in terms of a test management tool as ALM, but when we think of integrating with a distributed version control system, like Jenkins, there isn't much integration available. That means we need to make use of external solutions to make it work."

What is our primary use case?

We are working with a desktop-based application and we use the solution to automate testing of the application.

How has it helped my organization?

UFT One has helped us to reduce testing timelines. Earlier, during our manual testing days, it would take 15 days to certify a release, but with UFT One and automation, we are able to achieve that within five days. That's how important it is. It also improves the quality of our testing.

We have also seen an improvement in test coverage, going from 80 percent to over 90 percent.

In addition, it helps in identifying defects earlier. With manual testing, that 15-day timeline meant there were times when we would find defects on the 11th or 12th day of the cycle, but with automation we are able to run the complete suite within a day and we are able to find the failures. It helps us to provide early feedback.

What needs improvement?

There are a few limitations when it comes to automating desktop-based application testing. You need a medium to run the test cases. We used to run it as a test suite. OpenText provides that in terms of a test management tool as ALM, but when we think of integrating with a distributed version control system, like Jenkins, there isn't much integration available. That means we need to make use of external solutions to make it work. We have other apps which help us to integrate all the tests into a dashboard. So one area for improvement would be to allow us to run that test suite.

We would also like to see improvement when it comes to generating reports.

For how long have I used the solution?

OpenText UFT One is the latest edition, but I have been using UFT for four years.

What do I think about the stability of the solution?

UFT One provides pretty good stability.

What do I think about the scalability of the solution?

Scalability isn't really applicable to us because we have 10 virtual machines and UFT is installed in all of them. Jenkins is what takes care of the scalability, based on the workload. It allocates the jobs to any number of servers that are available.

I don't know how many people are using UFT One in our company, but on our team we have 15 people working with it. They are testers and automation engineers.

Plans to increase usage depend on the new initiatives that are coming up. For about a year and a half we have been using UFT on 15 virtual machines, to its full potential. There are plans to increase its usage, because there are new projects coming up and we intend to deploy UFT on them.

How are customer service and technical support?

If there are issues, when we reach out to the support team, they are able to assist us. It may be something like we were running an older version and there was a new deployment that created this kind of issue. But the support team is always able to assist us. I would rate their technical support at nine out of 10 or even a 10.

Which solution did I use previously and why did I switch?

We didn't have a previous solution. We were looking for a solution where, once the elements of the object repository are created they stay there. Also, when there are changes to the application, how quickly would it be able to transition as a result? We were mainly looking for object identification and consistency of the tool.

There aren't many tools on the market for automating desktop application testing, but one of them is OpenText UFT. We tried UFT and it seemed to be suitable, so we started using it for automation testing. It suited our requirements for desktop application testing.

Which other solutions did I evaluate?

We tried TestComplete, but I was not part of the team when the decision was made to go with UFT One.

What other advice do I have?

Everyone has their own requirements, but based on my experience with UFT, I have found it to be very consistent. If anyone is looking to automate web-based or mobile-based applications, UFT is very good. My advice would be to try it and explore UFT a lot.

Using it, we have learned how to design our framework and how to adapt it to improve our test suite. We have learned how to write effective test cases and how to improve the usability of the functions that we add.

AI is kind of exciting but, at the same time, it's not available for desktop-based applications yet. So we are waiting to make use of AI. In general, AI helps to reduce testing time. It increases the amount of reusability and it also makes the tester's life easier by asking them to identify the objects and differentiate them. In addition, it helps to identify any elements that could be missed by the human eye. Those are the features that we think will be helpful for us, once they are available for desktop application testing.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Download our free OpenText UFT One Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free OpenText UFT One Report and get advice and tips from experienced pros sharing their opinions.