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reviewer1591197 - PeerSpot reviewer
Director at a comms service provider with 11-50 employees
Real User
Inexpensive solution with a host of valuable features for SD-WAN protection
Pros and Cons
  • "We have found pretty much all the features of the solution to be valuable."
  • "The solution could be more secure."

What is our primary use case?

We use the solution for an SD-WAN firewall.

What is most valuable?

We have found pretty much all the features of the solution to be valuable.

What needs improvement?

The solution could be more secure. 

For how long have I used the solution?

I have been using OPNsense for upwards of ten years. 

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December 2024
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What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution is scalable. 

As we have in excess of 2,000 solutions deployed in the field, there is no need for us to increase its usage. It is already sufficiently increased. 

Which solution did I use previously and why did I switch?

In the past we used pfSense. We have also used Sophos and Palo Alto Firewall but have replaced many of these solutions.

How was the initial setup?

Our initial setup was more on the straightforward side.

It did not take a long time, although this can hinge on what needs to be accomplished. 

What about the implementation team?

We handled the deployment on our own. 

The technical team required for deployment and maintenance purposes is small, probably around five people for every 100 devices.

It consist of a combination of managers, administrators and engineers.

What's my experience with pricing, setup cost, and licensing?

The choice of a license on a yearly or monthly basis is optional. 

The solution is not expensive. 

What other advice do I have?

There are several hundred users in our organization who are utilizing the solution. 

I would absolutely recommend the solution to others who are contemplating its implementation.

I rate OPNsense as a ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Founding Partner, General Manager at emsteknoloji
Real User
User-friendly, has a lot of reports and easy settings
Pros and Cons
  • "I find the solution to be user-friendly. It has a lot of reports and easy settings."
  • "On the customer-side, because I'm a small business, I need a cheaper or free solution option."

What is most valuable?

I find the solution to be user-friendly. It has a lot of reports and easy settings.

What needs improvement?

On the customer-side, because I'm a small business, I need a cheaper or free solution option. 

To scale, you need a different package application. It's not compatible with pfSense. Maybe there should be a different package or a different setup, but it's a problem. I need a little package because I'm a small business.

It would be nice if the solution offered virtual servers in the future. Compatible mutual servers with firewall specifications.

For how long have I used the solution?

I've been using the solution for 6 months.

What do I think about the stability of the solution?

The solution is stable. There are about 10 people using this solution.

What do I think about the scalability of the solution?

This solution is scalable. I may scale in the future.

How are customer service and technical support?

I don't contact technical support. I don't need to.

Which solution did I use previously and why did I switch?

I compared pfSense vs OPNSense. I used to use pfSense. I switched because OPNSense is modern and new. The graphic interface is good. And sometimes pfSense is not stable. Sometimes it breaks the line and stops.

How was the initial setup?

The initial setup was easy. Deployment took about one day, maybe two. I do the deployment and handle the maintenance myself, so you only need one person to manage it.

What about the implementation team?

I did the implementation myself.

What's my experience with pricing, setup cost, and licensing?

It costs about $1000.

What other advice do I have?

I would rate this solution 10 out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Buyer's Guide
OPNsense
December 2024
Learn what your peers think about OPNsense. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
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Vice President at Jagils egypt
Reseller
The interface and the dashboard are the most valuable features
Pros and Cons
  • "The interface and the dashboard are the most valuable features of this solution."
  • "There should be more technical documentation."

What is most valuable?

The interface and the dashboard are the most valuable features of this solution. 

What needs improvement?

There should be more technical documentation. 

For how long have I used the solution?

I have been using it for the last year and a half. 

What do I think about the stability of the solution?

It is stable. 

What do I think about the scalability of the solution?

We have two customers who use this solution and ten people on my team. My clients are enterprise-size. 

How are customer service and technical support?

I am satisfied with the technical support. 

How was the initial setup?

The initial setup is very easy. It took around one hour. It's only getting the licensing and getting started. 

What other advice do I have?

It doesn't need a POC, doing a demo is enough. 

I would rate it a nine out of ten. The documentation about the malware and APT needs improvement to know more about the vulnerabilities. The product information is fine. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Business Development Advisor at a tech services company with 1-10 employees
Real User
It's easy to set up and configure but the interface isn't very user-friendly
Pros and Cons
  • "The system in general is quite flexible."
  • "The interface isn't so friendly user. But we have some technicians here who are quite confident with this tool. OPNSense could maybe add sets of rules so it's simpler to manage different groups with particular needs."

What is most valuable?

The system in general is quite flexible.

What needs improvement?

The interface isn't so friendly user. But we have some technicians here who are quite confident with this tool. OPNSense could maybe add sets of rules so it's simpler to manage different groups with particular needs.

For how long have I used the solution?

We've used OPNSense over the last six months.

How are customer service and support?

The support service isn't very accessible, so you have to look at the forums to solve some issues. It would be better if they could offer this product with an associated support service.

How was the initial setup?

It's quite easy to install and configure the rules.

What's my experience with pricing, setup cost, and licensing?

The main cost is the hardware. We don't pay anything for the software.

What other advice do I have?

I would rate OPNSense five out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Solution Manager at a comms service provider with 501-1,000 employees
Real User
Excellent support, easy to use, and straightforward installation
Pros and Cons
  • "I have found the solution has some great features overall, such as guest access capabilities, dashboards, and ease of use. There is plenty of documentation and support and it has the plugins that I needed."
  • "The logging could improve in OPNsense."

What is our primary use case?

I am using OPNsense as a security platform at work but am currently working from home and using it for network access.

What is most valuable?

I have found the solution has some great features overall, such as guest access capabilities, dashboards, and ease of use. There is plenty of documentation and support and it has the plugins that I needed.

What needs improvement?

The logging could improve in OPNsense.

For how long have I used the solution?

I have been using OPNsense for approximately one year.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

OPNsense is scalable.

How are customer service and technical support?

I have contacted the support for the Open Source plugin and the company has been really supportive. Within approximately an hour or two I was receiving a response, I was really impressed with the support.

There is fantastic community support available online.

How was the initial setup?

The installation was straightforward.

What other advice do I have?

I have been very happy with the solution.

I rate OPNsense an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
System Administration Specialist at a tech vendor with 1-10 employees
Real User
An open-source security option that is easy-to-use and has a nice user interface
Pros and Cons
  • "The graphic user interface is very good and it is user-friendly which makes the product easy-to-use."
  • "The ability to set the VPN IP address would be a welcome addition."

What is our primary use case?

We have primarily been using it for testing at our company, but the normal primary use for the product is as a firewall.  

What is most valuable?

The most valuable thing about this product is that it is very easy to use. The graphic user interface is very good and it is user-friendly.  

What needs improvement?

The feature that I would like to see in the next release, I think, would be to improve the VPN (Virtual Private Network) selection. Specifically, I would like to improve the section where you can set the VPN IP address to high availability.  

For how long have I used the solution?

We have been using OPNsense [Stands for: "Open (source) makes sense."] for about one year.  

What do I think about the stability of the solution?

The stability of OPNsense is actually very good.  

What do I think about the scalability of the solution?

The scalability of OPNsense is also very good.  

How are customer service and technical support?

Our experience with technical support has been good. We have a few issues, and if we do we have been satisfied with the support.  

How was the initial setup?

The initial set up was pretty easy. The total time for deployment took just one or two days.  

What's my experience with pricing, setup cost, and licensing?

OPNsense is open source software so at this time it is free for us to use.  

What other advice do I have?

On a scale from one to ten where one is the worst and ten is the best, I would rate OPNsense between and eight or nine-out-of-ten. If I have to choose I would pick nine because it is practically a perfect solution for us.  

I definitely recommend the product to other people who are considering using this as a solution to use it because it is a good solution.  

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director at a training & coaching company with 10,001+ employees
Real User
Beneficial compatibility, simple setup, and useful documentation
Pros and Cons
  • "OPNsense could improve by making the configuration more web-based rather than shell or command-line-based."
  • "OPNsense could improve by making the configuration more web-based rather than shell or command-line-based."

What is most valuable?

The most valuable feature of OPNsense is compatibility.

What needs improvement?

OPNsense could improve by making the configuration more web-based rather than shell or command-line-based.

The timeline for new features could be better. They could be faster at updating features.

For how long have I used the solution?

I have been using OPNsense for approximately 10 months.

What do I think about the stability of the solution?

OPNsense is stable.

What do I think about the scalability of the solution?

We have a maximum of approximately 80 users using this solution on a daily basis.

How are customer service and support?

I have not used the support from OPNsense.

Which solution did I use previously and why did I switch?

I was previously using pfSense but I switched to OPNsense because it was a newer kernel, which would have worked better with our upgraded hardware.

I have used ClearOS for a long time prior to pfSense.

How was the initial setup?

The initial setup of OPNsense is very easy.

I rate the initial setup of OPNsense a four out of five.

What's my experience with pricing, setup cost, and licensing?

The price of OPNsense is good.

I rate the price of OPNsense a five out of five.

What other advice do I have?

I advise others before they start to see the documentation of the solution first. The documentation was very useful.

I rate OPNsense an eight out of ten.

I rated the solution an eight because there's always room for improvement. It's not a perfect solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Updated: December 2024
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