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OPNsense vs WatchGuard Firebox comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.1
Fortinet FortiGate's customer service is praised for problem-solving but criticized for inconsistent response times and language barriers.
Sentiment score
6.3
Users prefer OPNsense community forums for support, finding them accessible and effective, with official support being timely but less centralized.
Sentiment score
7.2
WatchGuard Firebox's customer support is generally seen as responsive and knowledgeable, with quick resolutions and professional service.
The response time for a critical priority one issue was over four hours and they only responded because we threatened legal action for them violating our support contract.
They say they will respond in 24 hours, but I have received responses in a maximum of one hour, which is impressive.
The technical support from Fortinet FortiGate is 24 hours a day seven days a week, and 365 days a year.
I know a couple of people on the forum that actually develop the tool, and they are helpful.
Within approximately an hour or two I was receiving a response, I was really impressed with the support.
The heavy part was the Azure part, and we are specialists there.
 

Room For Improvement

Sentiment score
4.6
Fortinet FortiGate needs improvements in stability, usability, integration, cost-effectiveness, and documentation for enhanced user satisfaction and performance.
Sentiment score
5.0
OPNsense requires improvements in integration, user interface, documentation, technical support, and compatibility, particularly for VPNs and monitoring tools.
Sentiment score
4.7
Users report issues with WatchGuard Firebox including pricing, usability, support, complexity, integration, advanced features, malware detection, scalability, and update frequency.
FortiWAN supports OSPF but does not support the BGP protocol.
Fortinet VPN and DDoS capabilities are great, yet we need to provide a solution that enables CASB and integration to the cloud.
The relationship between their accounts team and my leadership team seems to be the reason for phasing out FortiGate.
Our primary focus is to ensure the protection of customers' and consumers' data and critical IT/Dynamic infrastructure.
For high availability, it's crucial to have a method in place where a designated component oversees the entire process.
The problem is integration with a virtual server.
 

Scalability Issues

Sentiment score
7.1
Fortinet FortiGate is scalable, flexible, and adaptable, though some face hardware upgrades and licensing challenges during deployment sizes.
Sentiment score
6.2
OPNsense is scalable and adaptable, though not ideal for large enterprises; excels with diverse tasks and various deployment options.
Sentiment score
8.8
WatchGuard Firebox scales well with appropriate hardware, praised for configuration ease, but some face limitations in large-scale environments.
The devices will usually fail way before reaching the capacity advertised in the data sheets, especially when you activate several of the features the device can handle.
The solution is working and it is still stable even across all of these devices and servers.
We have over 10,000 users behind it.
We only use OPNsense now. We migrated from FortiGate.
It is especially scalable if you use the VM version because you only have to provision more resources.
If a customer is starting in the cloud and has 100 or 200 users, I would always recommend OPNsense.
 

Setup Cost

Sentiment score
7.4
Fortinet FortiGate offers competitive pricing with varied costs; affordable long-term licenses, though renewal complexity can accumulate costs.
Sentiment score
7.1
OPNsense is cost-effective due to its free software, with main costs from hardware and optional support.
Sentiment score
8.0
WatchGuard Firebox is considered affordable with three-year licenses, offering good value compared to Cisco and SonicWall.
The cost of the original deployment fell below £5,000, and licenses are priced at around £3,000.
Every time you upgrade your license, you also get insurance for the equipment.
Overall, FortiGate is affordable.
There are no licensing costs for OPNsense.
The main cost is the hardware.
I believe that costs between $900 to $1000 a year.
 

Stability Issues

Sentiment score
7.9
Fortinet FortiGate is praised for its stability and reliability, with occasional issues improved by updates and configurations.
Sentiment score
8.4
OPNsense is stable and reliable, though some users report VPN issues and challenges with updates or extensive voice traffic.
Sentiment score
8.0
WatchGuard Firebox is praised for its exceptional stability, long uptime, minimal issues, and dependable performance, often rated highly by users.
All of these issues were resolved in v5.2.
Stability has dramatically improved over the previous main version branch of FortiOS; 5.2.x and 5.4.x are stable enough for critical environments.
Overall, the devices have been very stable.
When I check to see if the second one would take over, it failed.
There are no bugs or glitches.
It appears to be rather reliable, though, with the stated data points above, it is not yet ready for the enterprise yet.
 

Valuable Features

Sentiment score
8.0
Fortinet FortiGate offers advanced security features, user-friendly configuration, and comprehensive management tools, valued for robust protection and flexibility.
Sentiment score
8.4
OPNsense offers flexibility, strong security, user-friendly management, and open-source benefits with robust VPNs, integration, and frequent updates.
Sentiment score
8.3
Highly valued for advanced threat detection, ease of use, scalability, performance, and features like VPN setup and traffic management.
The two most valuable features are VPN and firewalling.
WiFi network for visitors isolated from our corporate WiFi network using only one unit
Allows for firewall rules to be programmed and named in a way that makes it 'readable'
The most valuable thing about this product is that it is very easy to use.
With the visibility, you can see the data source, data destination, the source port, destination port, protocols, the most used, the malicious files that have been detected and blocked, the countries the customer has visited, and the IPs based on Suricata.
The VPN server feature is the most valuable.
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
317
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
OPNsense
Ranking in Firewalls
3rd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
39
Ranking in other categories
No ranking in other categories
WatchGuard Firebox
Ranking in Firewalls
12th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
85
Ranking in other categories
Unified Threat Management (UTM) (4th)
 

Featured Reviews

DineshKumar28 - PeerSpot reviewer
Effective threat prevention with responsive customer support
We are using Fortinet FortiGate as a firewall Fortinet FortiGate has been invaluable. It has helped save costs due to its various features, reliable performance, very good UI, low latency, and stability. The Threat Intel engine in Fortinet FortiGate is highly rated for its effectiveness in…
Eddy Ramirez - PeerSpot reviewer
Good interface and firewall capabilities and overall easy to use
The security has improved as we can isolate the network. We can do attrition prevention via a tool that comes with the solution. We can have a VPN solution in place for those that work from home, outside the network, in a secure manner. We also like that it offers good authentication. It offers radius-based authentication, which has been useful for the company. The main platform is under the Open VPN firewall. The solution has high availability. When we have different ISPs, we can actually load balance those links or actually put some priority or even classify the traffic that might go into one ISP or another.
CarlosArdila - PeerSpot reviewer
Serves as the main firewall for customers' premises and data centers
The initial setup is straightforward. You can deploy it on-premises or using the cloud. If you configure the device to connect to the cloud, you can deploy the Firebox based on templates. You can add a template for a specific client and deploy it for a particular use case. For example, if you're setting it up for a restaurant or a cafe, you can have templates tailored for those businesses. This significantly reduces deployment time, especially if you have several customers of the same type of business. One person is enough for the solution's deployment, but it will run in less than an hour. A network security engineer meets with clients to gather configuration requirements. He prepares a configuration template before the implementation. When he arrives at the site, he turns on the device, applies the template, tests everything, and then migrates the settings from the existing router or firewall to the Firebox.
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Top Industries

By visitors reading reviews
Educational Organization
22%
Computer Software Company
14%
Comms Service Provider
6%
Manufacturing Company
6%
Computer Software Company
16%
Comms Service Provider
11%
Government
8%
Educational Organization
7%
Computer Software Company
18%
Comms Service Provider
10%
Hospitality Company
6%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What is the difference between PfSense and OPNsense?
Two of the most common and well recognized firewalls, PfSense and OPNsense both support site-to-site IPsec VPN and cl...
What do you like most about OPNsense?
What I like the most about OPNsense is that it offers an easy-to-use dashboard for device management and control.
What is your experience regarding pricing and costs for OPNsense?
I consider the pricing of OPNsense to be high when compared with other market products. However, as a free firewall p...
What is your primary use case for WatchGuard Firebox?
We are providing our services to all WatchGuard customers in the region.
What is your primary use case for WatchGuard Firebox?
We just use it as a secondary WiFi device. We're a small office and we needed to set up a WiFi device for a few of ou...
What is your primary use case for WatchGuard Firebox?
We're a hospital and we use it for developing our incoming and outgoing policies, and we also use it for VPN.
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
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Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
1. Deciso B.V. 2. iXsystems, Inc.  3. EuroBSDCon  4. Netgate  5. Claranet  6. Voleatech  7. Open Systems AG  8. Securebit AG  9. Proxmox Server Solutions GmbH  10. AVM Computersysteme Vertriebs GmbH  Additional customers include: T-Systems International GmbH, Deutsche Telekom AG, Vodafone GmbH, 1&1 IONOS SE, OVHcloud, Hetzner Online GmbH, Strato AG, PlusServer GmbH, Host Europe GmbH, United Internet AG, 1&1 Versatel Deutschland GmbH, QSC AG, Bechtle AG, Cancom SE, Computacenter AG & Co. oHG, T-Systems Multimedia Solutions GmbH, Atos SE, Capgemini SE, Accenture plc, IBM Corporation, Hewlett Packard Enterprise Company, Cisco Systems, Inc.
Ellips, Diecutstickers.com, Clarke Energy, NCR, Wrest Park, Homeslice Pizza, Fortessa Tableware Solutions, The Phoenix Residence
Find out what your peers are saying about OPNsense vs. WatchGuard Firebox and other solutions. Updated: December 2024.
823,795 professionals have used our research since 2012.