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Netgate pfSense vs OPNsense comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 28, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.0
Fortinet FortiGate's customer service is responsive and helpful, though technical support experiences vary and can be inconsistent.
Sentiment score
8.3
Netgate pfSense users often rely on community resources over customer service, though paid support is highly rated but sometimes slow.
Sentiment score
6.3
Many customers use online resources effectively, though some prefer direct local support and a few lack direct support contracts.
The response time for a critical priority one issue was over four hours and they only responded because we threatened legal action for them violating our support contract.
They say they will respond in 24 hours, but I have received responses in a maximum of one hour, which is impressive.
The technical support from Fortinet FortiGate is 24 hours a day seven days a week, and 365 days a year.
When I provide detailed information about the problem, they've been able to reply quickly with a solution or go research the problem and get back to us quickly with a fix.
They are highly responsive.
I couldn't imagine having better support.
I know a couple of people on the forum that actually develop the tool, and they are helpful.
Within approximately an hour or two I was receiving a response, I was really impressed with the support.
The heavy part was the Azure part, and we are specialists there.
 

Room For Improvement

Sentiment score
4.6
Fortinet FortiGate needs better documentation, UI, integration, troubleshooting tools, scalability, reporting, and reduced impact on performance and fees.
Sentiment score
4.5
Netgate pfSense needs interface improvements, better integration, VPN support, and enhanced reporting due to user concerns and limitations.
Sentiment score
5.2
OPNsense users desire VPN improvements, better documentation, advanced tools, enhanced UI, scalability, performance, and faster updates.
FortiWAN supports OSPF but does not support the BGP protocol.
Fortinet VPN and DDoS capabilities are great, yet we need to provide a solution that enables CASB and integration to the cloud.
The relationship between their accounts team and my leadership team seems to be the reason for phasing out FortiGate.
If the WLAN functions work properly, pfSense makes a perfect 'repeater' or controlled and robust accessed point with built-in QoS and firewall.
They need to make it easier to understand and give users the ability to customize them.
There is some trade-off between having a certain level of security and maintaining acceptable performance.
Our primary focus is to ensure the protection of customers' and consumers' data and critical IT/Dynamic infrastructure.
For high availability, it's crucial to have a method in place where a designated component oversees the entire process.
The problem is integration with a virtual server.
 

Scalability Issues

Sentiment score
7.1
Fortinet FortiGate provides effective scalability and adaptability, though careful budgeting and upgrades are needed for high-demand scenarios.
Sentiment score
7.1
Netgate pfSense is scalable from small to large enterprises, with performance influenced by hardware, offering flexibility and manageability.
Sentiment score
8.0
OPNsense is highly scalable, flexible, and effective for both small labs and large enterprises with easy resource provisioning.
The devices will usually fail way before reaching the capacity advertised in the data sheets, especially when you activate several of the features the device can handle.
The solution is working and it is still stable even across all of these devices and servers.
We have over 10,000 users behind it.
It will run on anything and maintain its high performance.
If I put things into a certain context and say that we have a network that has around 100 people, then you don't put up a device that can manage 100 people. Instead, you need to get a device that can manage 150 to 200 people, and then you can create room for growth.
I don't think Netgate pfSense can offer much scalability for big enterprises.
We only use OPNsense now. We migrated from FortiGate.
It is especially scalable if you use the VM version because you only have to provision more resources.
If a customer is starting in the cloud and has 100 or 200 users, I would always recommend OPNsense.
 

Setup Cost

Sentiment score
7.6
Fortinet FortiGate's initial costs are high, but offers competitive pricing and value compared to Cisco and Palo Alto.
Sentiment score
8.0
Netgate pfSense offers affordable, flexible firewall solutions with free and paid versions, minimizing costs with optional support.
Sentiment score
8.0
OPNsense is a cost-effective, open-source firewall solution with optional paid features, offering affordability compared to Azure Firewall and FortiGate.
The cost of the original deployment fell below £5,000, and licenses are priced at around £3,000.
Every time you upgrade your license, you also get insurance for the equipment.
Overall, FortiGate is affordable.
Maybe not more than 200 Euros per machine.
It's absolutely free, no pricing and no licensing.
pfSense is free and open source software.
There are no licensing costs for OPNsense.
The main cost is the hardware.
I believe that costs between $900 to $1000 a year.
 

Stability Issues

Sentiment score
7.9
Fortinet FortiGate is highly stable and reliable, with improved performance in newer versions, praised for its consistent robustness.
Sentiment score
7.3
Netgate pfSense is highly stable and reliable, with rare issues usually tied to hardware or power-related glitches.
Sentiment score
8.4
OPNsense is praised for stability and reliability, though VPN issues and hardware-dependent stability are noted by some users.
All of these issues were resolved in v5.2.
Stability has dramatically improved over the previous main version branch of FortiOS; 5.2.x and 5.4.x are stable enough for critical environments.
Overall, the devices have been very stable.
It doesn't crash or freeze.
I've had no issues with stability whatsoever.
It doesn't crash or freeze.
When I check to see if the second one would take over, it failed.
There are no bugs or glitches.
It appears to be rather reliable, though, with the stated data points above, it is not yet ready for the enterprise yet.
 

Valuable Features

Sentiment score
8.0
Fortinet FortiGate is valued for its robust security, ease of use, scalability, and comprehensive threat management features.
Sentiment score
8.0
Netgate pfSense offers cost-effective, flexible, open-source network solutions with customizable features and robust community support for security and monitoring.
Sentiment score
8.0
OPNsense is user-friendly, configurable, secure, and cost-effective, offering strong firewall, VPN, reporting, and IDS/IPS features ideal for small businesses.
The two most valuable features are VPN and firewalling.
WiFi network for visitors isolated from our corporate WiFi network using only one unit
Allows for firewall rules to be programmed and named in a way that makes it 'readable'
Strong community support
Firewall
Virtual Private Network (VPN)
The most valuable thing about this product is that it is very easy to use.
With the visibility, you can see the data source, data destination, the source port, destination port, protocols, the most used, the malicious files that have been detected and blocked, the countries the customer has visited, and the IPs based on Suricata.
The VPN server feature is the most valuable.
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
316
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Netgate pfSense
Ranking in Firewalls
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
206
Ranking in other categories
No ranking in other categories
OPNsense
Ranking in Firewalls
3rd
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
38
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Firewalls category, the mindshare of Fortinet FortiGate is 19.8%, up from 17.1% compared to the previous year. The mindshare of Netgate pfSense is 19.5%, down from 23.6% compared to the previous year. The mindshare of OPNsense is 15.6%, down from 18.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls
 

Q&A Highlights

Apr 03, 2023
 

Featured Reviews

DineshKumar28 - PeerSpot reviewer
Effective threat prevention with responsive customer support
We are using Fortinet FortiGate as a firewall Fortinet FortiGate has been invaluable. It has helped save costs due to its various features, reliable performance, very good UI, low latency, and stability. The Threat Intel engine in Fortinet FortiGate is highly rated for its effectiveness in…
Vincent Hamm - PeerSpot reviewer
I appreciate the depth of what the solution can do and the simplicity of the initial setup
We do a lot of managed services and are currently trying to get people off of L2TP VPN. Apparently, we can download a mobile config file from a configured NetGate device, and we're primarily Apple. We've experimented with it on a device that's not a production device, and we can't seem to get the phase one IPSec set correctly so that the Apple config will accept it. We've tried looking at the documentation but haven't found anything. While it's not the highest priority, it is rather frustrating. We'd like to do this, and the feature is right there, but we can't get it configured. We certainly don't want to try it on a production machine because it will break the current VPN. I would like to download the Apple mobile config so that I can tell it to configure my VPN connection to do that. We have some cross-platform things. So there's also a Windows VPN. You can download a script or a PowerShell, put it on a Windows machine, and it can connect to the VPN. It would be nice if I could say I want Mac only, Windows only, or both. I wish it could configure the IPSec phase one and phase two, or at least give me solid instructions on how to configure that. It doesn't supply out-of-the-box visibility to drive decisions. You get 75 log lines, so if you're trying to troubleshoot something, you have to look at one log and then another. It integrates with SysLog systems, but our customers are not at the level where they want to pay for some third-party SysLog system. Usually, we can get things taken care of fairly quickly. I would like to have the ability to control all my devices from one place. With Ubiquiti, you can get a controller that allows you to control all of your Wi-Fi devices, switches, and routers. From one area, you can switch to that customer and see what's happening in their environment. That's not part of pfSense. I understand why it's not because pfSense is open source and community supported. That's something that someone in the community needs to pick up and run with. It's not something the pfSense can easily implement. If they could, that'd be great.
Akram Zaki Hussein - PeerSpot reviewer
Robust network security and management offering a user-friendly interface, open-source flexibility, and cost-effectiveness, with challenges regarding initial setup and the absence of official support
The interface is user-friendly, but there's room for improvement in terms of intuitiveness. The bundle management aspect requires additional attention to make it more intuitive, especially for inspecting high-level traffic. This is crucial, especially for larger companies where the existing features might not be the most optimal choice, given limitations like printer constraints. For high availability, it's crucial to have a method in place where a designated component oversees the entire process. Given that OPNsense plays a pivotal role as a firewall, safeguarding against various threats, having a reliable backup ensures uninterrupted protection even if unforeseen events impact the primary virtual machine. It would be beneficial if OPNsense supported additional virtualization platforms like Hyper-V from Microsoft and VMware, similar to how Kaspersky has integrated them.
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Top Industries

By visitors reading reviews
Educational Organization
22%
Computer Software Company
15%
Manufacturing Company
6%
Comms Service Provider
6%
Computer Software Company
15%
Comms Service Provider
9%
Government
8%
Educational Organization
7%
Computer Software Company
16%
Comms Service Provider
10%
Government
8%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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How do I choose between Fortinet FortiGate and pfSense?
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What is the difference between PfSense and OPNsense?
Two of the most common and well recognized firewalls, PfSense and OPNsense both support site-to-site IPsec VPN and cl...
What do you like most about OPNsense?
What I like the most about OPNsense is that it offers an easy-to-use dashboard for device management and control.
What is your experience regarding pricing and costs for OPNsense?
I've used the free version. My computer with two network cards at home allows me to try as many different software op...
What needs improvement with OPNsense?
SD-WAN (software-defined wide area network) is integrated into some restricted service providers for OPNSense. I pret...
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate
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Learn More

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Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Nerds On Site Inc., RKC Development Inc., Expertech, Fisher's Technology, Ncisive, Consulting, CPURX, Vaughn's Computer House Calls, Imeretech LLC, Digital Crisis, Carolina Digital Phone, Technigogo Technology Services, The Simple Solution, SwiftecITInc, Rocky Mountain Tech Team, Free Range Geeks, Alaska Computer Geeks, Lark Information Technology, Renaissance Systems Inc., Cutting Edge Computers, Caretech LLC, GoVanguard, Network Touch Ltd, P.C. Solutions.Net, Vision Voice and Data Systems LLC, Montgomery Technologies, Techforce, Concero Networks, ASONInc, CPS Electronics and Consulting, Darkwire.net LLC, IT Specialists, MBS-Net Inc., VOICE1 LLC, Advantage Networking Inc., Powerhouse Systems, Doxa Multimedia Inc., Pro Computer Service, Virtual IT Services, A&J Computers Inc., Envision IT LLC, CommunicaONE Inc., Bone Computer Inc., Amax Engineering Corporation, QPG Ltd. Co., IT 101 Inc., Perfect Cloud Solutions, Applied Technology Group Inc., The Digital Sun Group LLC, Firespring
1. Deciso B.V. 2. iXsystems, Inc.  3. EuroBSDCon  4. Netgate  5. Claranet  6. Voleatech  7. Open Systems AG  8. Securebit AG  9. Proxmox Server Solutions GmbH  10. AVM Computersysteme Vertriebs GmbH  Additional customers include: T-Systems International GmbH, Deutsche Telekom AG, Vodafone GmbH, 1&1 IONOS SE, OVHcloud, Hetzner Online GmbH, Strato AG, PlusServer GmbH, Host Europe GmbH, United Internet AG, 1&1 Versatel Deutschland GmbH, QSC AG, Bechtle AG, Cancom SE, Computacenter AG & Co. oHG, T-Systems Multimedia Solutions GmbH, Atos SE, Capgemini SE, Accenture plc, IBM Corporation, Hewlett Packard Enterprise Company, Cisco Systems, Inc.
Find out what your peers are saying about Netgate pfSense vs. OPNsense and other solutions. Updated: October 2024.
816,636 professionals have used our research since 2012.