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Pakorn Leesakul - PeerSpot reviewer
CEO, Founder at Finema
Real User
Top 10
Functional user controls, flexible licenses, and reliable
Pros and Cons
  • "From a technical perspective, the solution is very good we can operate and control the user by ourselves."
  • "There could be some improvements in the documentation and overall knowledge base of the solution."

What is our primary use case?

We use this solution for Single Sign-On and for mobile authentication integration.

What is most valuable?

From a technical perspective, the solution is very good we can operate and control the user by ourselves.

What needs improvement?

There could be some improvements in the documentation and overall knowledge base of the solution.

For how long have I used the solution?

I have been using this solution for a few months.

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What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

In my experience, I have found the solution has good scalability.

How are customer service and support?

The technical support is quite good.

How was the initial setup?

The installation is very easy. The full deployment took approximately one month.

What about the implementation team?

We use a three-person technical team to do the maintenance and deployment.

What's my experience with pricing, setup cost, and licensing?

The price is really good and it is flexible because they have CPU licenses. The license is a one-time-only purchase.

Which other solutions did I evaluate?

The solution is comparable to others, such as IBM.

What other advice do I have?

I rate Oracle Access Manager an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
it_user1172091 - PeerSpot reviewer
Oracle Consultant at a tech services company with 11-50 employees
Consultant
Good customization, with good scalability and stability
Pros and Cons
  • "In general, the customization that is offered is very good. The company that I am working with currently is using this feature quite extensively."
  • "The pricing of the solution is in need of improvement. Oracle products are very expensive."

What is our primary use case?

We use the solution for single sign-on purposes.

What is most valuable?

It's hard to say what the solution's finest feature is.

In general, the customization that is offered is very good. The company that I am working with currently is using this feature quite extensively.

What needs improvement?

The pricing of the solution is in need of improvement. Oracle products are very expensive. 

The customization is good, but it could be better still.

The documentation needs to be improved. It should offer much more detail than what is currently available.

For how long have I used the solution?

I've been using the solution for about six years.

What do I think about the stability of the solution?

The solution is stable. We haven't faced any bugs or glitches so far. It's worked well for us.

What do I think about the scalability of the solution?

The solution is scalable. We have about 20,000 people on it currently. We use it for several ministries here in the Netherlands. 

Everyone at the various ministries log in using Oracle. They aren't actually on the product per se, but they are using the single sign-on functionality. The total number of users that physically use the solution are around 30. They're developers. We don't have more than 30,000 end users.

How are customer service and technical support?

Technical support has been quite good for us. We've even had some support from Oracle on-premises in our offices. We've been satisfied with the level of support we've gotten so far.

How was the initial setup?

The first implementation was quite complex. It does get easier over time, however. We now have much more experience installing it, so implementation is becoming easier.

The first time you deploy the solution, you're looking at a couple of months in terms of length. When you get more experienced, it may only take a few weeks.

What's my experience with pricing, setup cost, and licensing?

I'm not in charge of the pricing or things of that nature. However, I am aware that the ministry I'm working with has a special contract with Oracle. They have their own pricing system here.

What other advice do I have?

I'm a consultant that works with a company that uses this solution. We don't have a business relationship with Oracle.

The company is currently using version 11 or 12.

I'd recommend the solution. The caveat is users who are considering the solution need to do a POC first. This will help determine how well it would work for the organization.

It's a pretty complex product. Users could definitely use more documentation.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
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Updated: December 2024
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Buyer's Guide
Download our free Oracle Access Manager Report and get advice and tips from experienced pros sharing their opinions.