Symantec Siteminder and Oracle Access Manager are leading access management solutions. Oracle Access Manager generally has the upper hand in features and deployment efficiency, while Symantec Siteminder is appreciated for its pricing and customer service.
Features: User reviews highlight the robust security, policy management, and cost-effectiveness of Symantec Siteminder. Oracle Access Manager is praised for its comprehensive integration capabilities, advanced authentication methods, and wider feature set.
Room for Improvement: Symantec Siteminder needs better documentation, a more intuitive configuration process, and enhanced scalability. Oracle Access Manager's complexity can be a barrier, and users suggest making the interface more user-friendly and improving performance under high loads.
Ease of Deployment and Customer Service: Symantec Siteminder scores higher on deployment simplicity, with users finding the setup straightforward. Oracle Access Manager, while more complex to deploy, benefits from extensive customer support that mitigates deployment challenges.
Pricing and ROI: Symantec Siteminder is cost-effective with quick ROI and lower setup costs. Oracle Access Manager, despite higher initial expenses, offers better long-term value due to its advanced capabilities and integration options, justifying the higher cost with superior ROI.
The downsizing of Broadcom's support team is affecting our ability to get satisfactory support.
We also need to consider the customization or development required for web authentication when using Active Directory.
The maintenance fee has increased, raising concerns about the overall cost to customers.
Broadcom has decreased their supporting group members.
We can apply multi-factor authentication to our infrastructure, which helps cover web application authentication.
Symantec® SiteMinder is designed to secure the modern enterprise through a unified access management platform that applies the appropriate authentication mechanism to positively identify users; provides single sign-on and identity federation for seamless access to any application; enforces granular security policies to stop unauthorized access to sensitive resources; and monitors and manages the entire user session to prevent session hijacking. Finally, Symantec SiteMinder is battle-tested and has been deployed in the largest IT environments in the world.
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