Aside from the normal bug fixes that were in the previous release, Oracle BAM 12.2.1.(3) is a great improvement. Customers using Oracle BAM 12.1.3 should consider upgrading to 12.2.1.(3). The three primary reasons I would give a customer to encourage them to upgrade are: 1. End user dashboard responsiveness has been performance vastly improved. 2. It is easy to detect trends and have Oracle BAM automatically send notifications due to its integration with Oracle Stream Analytics. This means Non-technical people can create queries and alerts based on pre-built templates such as: * Top N Template - e.g., provide a rolling window of a specified number of items (e.g., order amounts) over a specified period of time * Trending Detection Template - e.g., detect when order processing time in a specified rolling window of time is trending down by x% then output the time and trending values * Duplicate Detection Template - e.g., If duplicate values are detected for a supplier and requester over a specified rolling window of time, the duplicated output is output * KPI Alert Template - e.g., send an alert if processing time over the last specified time period is not within the previous average +/- standard deviation * Missing Event Template - e.g., when an EDI file is submitted and the response is not received within a time specified, an alert can be fired * Moving Aggregation Template - e.g., the moving average of dropped calls over a rolling window of time exceeds a certain amount then send an alert. 3. It might seem like a small thing, but list views can now be used to export to a CSV file. Other improvements that I have already found useful include: * It is not always possible to build BAM queries declaratively. When this is the case, you can now create your own pre-defined SQL queries * The data objects can now be on a purge schedule automatically using Oracle Fusion Middleware Enterprise Manager * Data objects can now be joined using Inner or Left Outer Joins * Some widgets now support zoom