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Data Analytics and Business Intelligence Manager at a computer software company with 201-500 employees
Real User
Feature rich, stability like a shield and installs fairly easy
Pros and Cons
  • "When we are not able to solve a problem we immediately contacted Oracle support team to help us solve it."
  • "If you just install a database, it's easy but if you install some other programs it can be a little bit longer and difficult to install."

What is most valuable?

I would refer to Oracle's solution like a shield, it is very stable and has many features.

What needs improvement?

They could improve on making changes to their software faster, they are a large company and sometimes changes are slow. Also, Oracle can improve themselves in the cloud for Microsoft Azure systems.

For how long have I used the solution?

I started using the solution 12 years ago.

How are customer service and support?

When we are not able to solve a problem, we immediately contacted Oracle support team to help us solve it. They normally respond in a timely manner.

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How was the initial setup?

The installation can be easy. It depends on what you install. If you just install a database, it's easy but if you install some other programs it can be a little bit longer and difficult to install. 

What about the implementation team?

We have a team of approximately 10 technicians working on the deployment. Sometimes the deployment of the product can reach some barriers, not because of a fault of Oracle but sometimes the hardware systems being installed on are older and can cause some problems. 

What's my experience with pricing, setup cost, and licensing?

It would be a benefit if there were different pricing levels to help different size businesses. The product is a bit expensive compared to other competitors. 

What other advice do I have?

I would recommend Oracle Database, I love Oracle. 

I rate Oracle Database a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Product Manager at a computer software company with 201-500 employees
MSP
The integration is a good aspect but the CRM could be improved.
Pros and Cons
  • "The integration is a good aspect of Oracle."
  • "CRM could be improved."

What is our primary use case?

Our users access the database via a Customer Relationship Management (CRM) system. It provides the basis of all the information in the company including information about suppliers, customers, and end-users. We have about 300 users.

What is most valuable?

The backup system is good. We back up all our key marketing data. The integration is a good aspect of Oracle.

What needs improvement?

CRM could be improved. What I mean by that is the CRM is composed of NetSuite and the Oracle database to perform the functions of a CRM. Both of these need to be improved. It is not very user friendly and there is not enough customization.

For how long have I used the solution?

I joined the company two years ago. The Oracle database is the only one we use that I know of. The database is deployed on a private cloud.

What do I think about the stability of the solution?

Stability is good. It is a very stable product.

What do I think about the scalability of the solution?

Scalability is good. 

How was the initial setup?

The setup is difficult.

What other advice do I have?

I would rate Oracle database 7 out of 10. To get this up to 10 they would need to improve the interface.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Oracle Database
December 2024
Learn what your peers think about Oracle Database. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
reviewer1455528 - PeerSpot reviewer
Technical Delivery Manager at a tech services company with 201-500 employees
Real User
Feature-rich, very secure, robust, and scalable
Pros and Cons
  • "The database is very secure, robust, and scalable. It has all the features that you need, such as disaster recovery, replication, backup, etc. It comes with all the features."
  • "When it comes to Oracle, the only complaint that I have is their support. For business-critical cases, finding support is a little bit difficult because of the timezone difference. They should provide faster support to resolve issues on time."

What is our primary use case?

I used it on-premises to implement core solutions for sandbags. Most of the time, I use the 11g version, but of late, I'm using version 12.

What is most valuable?

The database is very secure, robust, and scalable. It has all the features that you need, such as disaster recovery, replication, backup, etc. It comes with all the features.

What needs improvement?

When it comes to Oracle, the only complaint that I have is their support. For business-critical cases, finding support is a little bit difficult because of the timezone difference. They should provide faster support to resolve issues on time.

For how long have I used the solution?

I have been using Oracle Database for nine to ten years.

What do I think about the scalability of the solution?

It is scalable. The number of users using this solution depends upon the business. For example, a bank might have 4,000 or 5,000 community users.

How are customer service and technical support?

They should provide faster support to resolve issues on time.

How was the initial setup?

The initial setup is very straightforward. It takes a maximum of two hours, but it depends on your experience. If you know what you are doing, you can automate the entire process, and leave it to be done. From my experience, it usually takes 45 minutes to an hour.

What about the implementation team?

I implement it on my own.

What's my experience with pricing, setup cost, and licensing?

It is expensive. 

What other advice do I have?

We are definitely going to keep using it. There is no better product than this. I would 100% recommend this solution to others as long as they can bear the cost. It is the best product, and it covers most of our needs.

I would rate Oracle Database a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
it_user809490 - PeerSpot reviewer
Software Engineer at a media company with 10,001+ employees
Real User
Stores a lot of data in a short time
Pros and Cons
  • "It stores a lot of data in a short time."
  • "Integration with big data would be helpful since we are planning to load a lot of big data."
  • "A lot of features have bugs or choose the wrong way to process data."

What is our primary use case?

We store our data in a database. We have a lot of data. We load it in our database everyday, then use it for reports.

How has it helped my organization?

This is the main database that we have.

What is most valuable?

Stores a lot of data in a short time.

What needs improvement?

  • Integration with big data would be helpful since we are planning to load a lot of big data.
  • A lot of features have bugs or choose the wrong way to process data. Sometimes, we struggle with that.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

For our needs, scalability is okay.

How is customer service and technical support?

We have a DBA who does our support.

What other advice do I have?

I would recommend the product.

Most important criteria when selecting a vendor:

  • The product should be good.
  • Features
  • Its stability.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user798342 - PeerSpot reviewer
Asst. Manager in production at a transportation company with 10,001+ employees
Real User
Cloud installations using Oracle are not supported by SAP.​​ It gives DB consistency, supports DR, and handles large DB sizes.
Pros and Cons
  • "It gives DB consistency, supports disaster recovery (DR), is tunable, and handles large DB sizes."
  • "The compression does not give much value-add or provide performance benefits as was highlighted."
  • "Cloud installations using Oracle are not supported by SAP.​​"

What is our primary use case?

Oracle RDBMS is being used for our SAP ERP, analytics, SAP SRM, SAP SCM , SAP BOBJ, and SAP Solman.

How has it helped my organization?

It is reliable and well accepted. 

What is most valuable?

It gives DB consistency, supports disaster recovery (DR), is tunable, and handles large DB sizes.

What needs improvement?

The compression does not give much value-add or provide performance benefits as was highlighted.

For how long have I used the solution?

More than five years.

How was the initial setup?

Cloud installations using Oracle are not supported by SAP.

What's my experience with pricing, setup cost, and licensing?

The license cost needs to be optimized. The licensing cost is very high compared to other RDBMS

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user522036 - PeerSpot reviewer
System Admin
Vendor
Delivers High Availability and reliable database functionality

What is most valuable?

  • Reliability of the database
  • High availability

What needs improvement?

It is good as it is. I've seen the product evolve over a period of time so it is great as it stands right now.

There's always hope for improvement because it's getting bulkier and bulkier. I wish that it would get a little smaller, smaller inside the footprint.

The only other thing I can think of is, perhaps, a voice control command.

What do I think about the stability of the solution?

It's always been stable and we believe it will continue to be stable.

What do I think about the scalability of the solution?

In my organization we don't have the need for scalability as much because we are a fixed size. We grow very organically so scalability is not an issue for us.

How are customer service and technical support?

Absolutely, support is huge for us, to be able to get the best quality support. They are pretty reliable. We have good Oracle support, direct Oracle support. OTN (Oracle Technology Network) we use them a lot, so Oracle support and the online, those two.

In terms of getting to the right person, sometimes it's a hit or a miss but mostly, eventually, it works out.

Which solution did I use previously and why did I switch?

No, this was the first solution that was implemented. It has stood the test of time, always a good thing.

How was the initial setup?

It's straightforward.

What other advice do I have?

When it comes to choosing to work with a vendor we look for the value proposition. Price to performance, the ratio, that is the biggest thing to look at.

Oracle Database is value for money.

Choose the vendor, horses for the courses. Choose the right vendor and just move forward.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user516438 - PeerSpot reviewer
System Architect
Vendor
Some of the valuable features are flash back, RMAN, and Oracle secure backup.

What is most valuable?

Some of the valuable features are flash back, RMAN, and Oracle secure backup.

How has it helped my organization?

It has reduced our backup time.

What needs improvement?

I would like to see Oracle support fix issues faster after we log a complaint.

What was my experience with deployment of the solution?

I did not encounter any issues with deployment.

What do I think about the stability of the solution?

I did not encounter any issues with stability.

What do I think about the scalability of the solution?

I did not encounter any issues with scalability.

How are customer service and technical support?

Customer Service:

Customer service is very good

Technical Support:

Technical support is not very good.

Which solution did I use previously and why did I switch?

We did not evaluate another solution.

How was the initial setup?

The setup was easy.

What about the implementation team?

We implemented in-house.

What was our ROI?

The ROI is unknown.

Which other solutions did I evaluate?

We did not evaluate other solutions.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Founder at a tech company with 1-10 employees
Real User
Top 20
It's stability means we spend less manpower on buggy maintenance.

What is most valuable?

The most valuable feature is the database core in general, of course.

How has it helped my organization?

A good DB favors a good solution and also a stable one, so less manpower is spent on buggy maintenance.

What needs improvement?

Let us say that Enterprise Manager (Web admin) is an area with room for improvement. I have seen it stop working many times. They say it is improved in Enterprise Manager 13 (released with DB 12c R2).

For how long have I used the solution?

I have used it since 1999.

What was my experience with deployment of the solution?

It is almost always a perfect install; some small issues here and there; mostly few small pre-configs to be done right before install.

What do I think about the stability of the solution?

So far, I have never encountered any stability issues.

What do I think about the scalability of the solution?

We have not seen any scalability issues so far.

How are customer service and technical support?

Customer Service:

I have not given it a perfect rating because of customer service. It has decreased a little bit in the last decade: more time spent (TAR average) on support than before, and more posts (and time) spent to reach a definitive answer.

Technical Support:

Technical support is very good; refer to my answer regarding customer service.

Which solution did I use previously and why did I switch?

We did not previously use a different solution. We have used it until now. We won't switch until Oracle does. :-)

What about the implementation team?

An in-house team has implemented it every time.

What's my experience with pricing, setup cost, and licensing?

"We're not rich enough to buy cheap things." - English proverb.

Which other solutions did I evaluate?

Sure, I have worked with other DBs: MS SQL Server, MySQL, PostGreSQL, etc. are good examples.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Altin Karaulli - PeerSpot reviewer
Altin KaraulliFounder at a tech company with 1-10 employees
Top 20Real User

:-)
To say the truth, I was not thinking straight on MS SQL, although truly I put it behind Oracle in rank. In my mind I had two main topics that can impact Buggy Maintenance:

1. Instability of the system - crashes, bugs.... Oracle has many, but others have more. This is translated in more maintenace time.
2. Lack of features. I recall one time, I was programming in one free RDBMS and it had only few (very few) built-in average functions. Can you imagine your developers spending time to create libraries on such common things ? What about the rest ?

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