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it_user436155 - PeerSpot reviewer
DBA at a insurance company with 51-200 employees
Vendor
It performs automatic backup recovery and database management, both of which are useful.

What is most valuable?

It's enterprise-wide and can handle big databases. Also, it performs automatic backup recovery and database management and monitoring, both of which are extremely useful.

How has it helped my organization?

We've reduced our time monitoring the database and, instead, spent more time researching and improving our system.

What needs improvement?

The portal site needs to be improved, as sometimes it's very slow. They also need to improve their critical problem resolution, especially error ORA-60000. I hoped that they'd be able to reduce those types of errors by now.

What was my experience with deployment of the solution?

We've had no issues with deployment.

Buyer's Guide
Oracle Database
February 2025
Learn what your peers think about Oracle Database. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.

What do I think about the stability of the solution?

We very seldom have stability issues. It's been really stable so far.

What do I think about the scalability of the solution?

It's a scalable solution that comes at a cost.

How are customer service and support?

Issues are registered through their portal where we login our tickets. Sometimes, it's a bit slow and their response is a bit average unless it's Severity One, in which case the response time is really quick, about 1 or 2 hours. Otherwise, if it's Severity Three or below, it can probably take up to one day. Sometimes the development team needs to look into the issues.

How was the initial setup?

Database was already set up when I joined, but I haven't heard that it was particularly complex.

What's my experience with pricing, setup cost, and licensing?

Oracle needs to reduce the licensing cost as it's getting more expensive.

What other advice do I have?

You have to really know the Oracle version type that you're working on, especially with the new Oracle chassis which is running on multi-tenant architecture. That is very important if you are, just like our company, on MTA, multi-tenant architecture. We have to really know the inside out how it works before we can actually support and maintain it. So be well prepared for it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1314546 - PeerSpot reviewer
Senior Systems Engineer at a energy/utilities company with 201-500 employees
Real User
Good security and reliability, but needs better pricing and support
Pros and Cons
  • "Its security and reliability are most valuable."
  • "They should reduce its price and provide faster support."

What is our primary use case?

We use it for various applications. We have multiple versions, including version 19.

What is most valuable?

Its security and reliability are most valuable.

What needs improvement?

They should reduce its price and provide faster support.

For how long have I used the solution?

I have been using this solution for more than 10 years. 

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. We have more than 1,000 users, and we don't have any plans to increase its usage.

How are customer service and support?

They should provide a faster response.

Which solution did I use previously and why did I switch?

We have different solutions for different needs.

How was the initial setup?

It was easy to install. It took less than an hour.

What about the implementation team?

We can install it ourselves. We generally have two or three admins, but it also depends on the size.

What's my experience with pricing, setup cost, and licensing?

Its licensing is yearly. It is expensive, and it should be cheaper.

What other advice do I have?

I would recommend this solution to others. I would rate it a seven out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Oracle Database
February 2025
Learn what your peers think about Oracle Database. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
reviewer940044 - PeerSpot reviewer
Senior Manager -Datacenter Planning and Operations at a comms service provider with 1,001-5,000 employees
Real User
A stable database solution with high performance levels
Pros and Cons
  • "Oracle Database is very stable. In terms of stability and performance, Oracle is super. On the database side, Oracle is number one in our tests."
  • "The price could be better. Oracle Database could also be easier to scale."

What is our primary use case?

We are running Oracle databases in Oracle Exadata.

What is most valuable?

Oracle Database is very stable. In terms of stability and performance, Oracle is super. On the database side, Oracle is number one in our tests.

What needs improvement?

The price could be better. Oracle Database could also be easier to scale. 

For how long have I used the solution?

We have been using Oracle Database for quite a long time, and probably since 2002. 

What do I think about the stability of the solution?

Oracle Database is very stable. 

What do I think about the scalability of the solution?

Oracle Database could be easier to scale. As Exadata is not easily scalable, Oracle Database is also not easy to scale. We have over 10,000 applications running on Oracle Database.

How are customer service and support?

We use a local Oracle company for support, and they help us whenever someone has an issue.

How was the initial setup?

We have done a lot of Oracle Database installations, and we are pretty familiar with it. So, it's easy for us.

What's my experience with pricing, setup cost, and licensing?

The Oracle license is quite expensive, and we pay on a yearly basis.

What other advice do I have?

I would recommend Oracle Database to new users if they can afford the price.

On a scale from one to ten, I would give Oracle Database a ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technical Systems Support Manager at a hospitality company with 201-500 employees
Real User
A reliable solution
Pros and Cons
  • "The solution is a reliable database."
  • "Support is not available when one encounters problems."

What is our primary use case?

We use the product as a hotel solution, a hotel PMS program.

What needs improvement?

Support is not available when one encounters problems. The database has performance parameters.

It would be nice to be able to switch cluster features for creating multiple databases towards business continuity.

Installation of SQL Server is comparatively much easier than that of Oracle Database. 

For how long have I used the solution?

I have been using Oracle Database in excess of ten or fifteen years. 

How are customer service and support?

Support is not easily obtainable when one encounters issues. 

Which solution did I use previously and why did I switch?

There is no comparable difference SQL Server's usage and that of Oracle Database. They are both reliable databases. Owing to program decisions, certain products make use of Azure SQL and others Oracle. 

SQL Server has a considerably easier installation than Oracle Database. 

I give both Oracle Database and SQL Server a rating of nine out of ten. 

How was the initial setup?

SQL Server's installation is considerably easier than that of Oracle Database. 

What other advice do I have?

Both SQL Server and Oracle Database are deployed as private clouds. 

I rate Oracle Database as a nine out of ten. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer966384 - PeerSpot reviewer
CIO at a transportation company with 1,001-5,000 employees
Real User
Provides great security and support for our business
Pros and Cons
  • "The solution has great security."
  • "Lacks features that would improve database performance."

What is our primary use case?

This solution is the corporate base that supports ERP solutions and all our systems. We are customers of Oracle and I'm the CIO. 

What is most valuable?

There are two valuable features for us; the security of the solution and the availability that this database offers us. With the increased move to digital processes, availability is very important for supporting our business.

What needs improvement?

The performance could be improved and I think they should work towards providing features that will improve database performance. It would also be helpful if they could come up with something to detect performance problems more easily.

For how long have I used the solution?

I've been using this solution for 20 years. 

What do I think about the stability of the solution?

The solution is very stable. Our company has over 1,000 users and we'll keep it at that for the time being. 

How are customer service and support?

The technical support is very good. 

How was the initial setup?

The initial setup is quite straightforward but it requires a professional Oracle database administrator who is an in-house employee.

What other advice do I have?

It's important to evaluate the availability in a corporate database. It's also worth assessing how the database is protected against cyber attacks and how difficult it is to maintain and administer it.

I rate this solution nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Data Analytics and Business Intelligence Manager at a computer software company with 201-500 employees
Real User
Feature rich, stability like a shield and installs fairly easy
Pros and Cons
  • "When we are not able to solve a problem we immediately contacted Oracle support team to help us solve it."
  • "If you just install a database, it's easy but if you install some other programs it can be a little bit longer and difficult to install."

What is most valuable?

I would refer to Oracle's solution like a shield, it is very stable and has many features.

What needs improvement?

They could improve on making changes to their software faster, they are a large company and sometimes changes are slow. Also, Oracle can improve themselves in the cloud for Microsoft Azure systems.

For how long have I used the solution?

I started using the solution 12 years ago.

How are customer service and technical support?

When we are not able to solve a problem, we immediately contacted Oracle support team to help us solve it. They normally respond in a timely manner.

How was the initial setup?

The installation can be easy. It depends on what you install. If you just install a database, it's easy but if you install some other programs it can be a little bit longer and difficult to install. 

What about the implementation team?

We have a team of approximately 10 technicians working on the deployment. Sometimes the deployment of the product can reach some barriers, not because of a fault of Oracle but sometimes the hardware systems being installed on are older and can cause some problems. 

What's my experience with pricing, setup cost, and licensing?

It would be a benefit if there were different pricing levels to help different size businesses. The product is a bit expensive compared to other competitors. 

What other advice do I have?

I would recommend Oracle Database, I love Oracle. 

I rate Oracle Database a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
it_user1026435 - PeerSpot reviewer
Manager at a financial services firm with 1,001-5,000 employees
Real User
Transactional data storage that can be traced and directed to an FTP server
Pros and Cons
  • "The feature that I worked with and that excited me the most is one that is not available in other databases, and it involves the use of Java Runtime."
  • "The integration with other vendor solutions needs improvement. It is difficult to connect to other hardware."

What is our primary use case?

The primary use case of this solution is in a financial institution to store our transactional data.

What is most valuable?

This product has a number of features. The feature that I worked with and that excited me the most is one that is not available in other databases, and it involves the use of Java Runtime.

There is also a feature that will trace the transaction and direct them to an FTP server. That was excellent. It is provisioned with very little additional cost.

What needs improvement?

The database has a lot and not everything is known to every user. The licensing is a bit complicated. 

I am trying to configure the GoldenGate and I find that you have to connect to the classic one in big data, I should use only one instead of two to stream the data to streaming platforms.

The integration with other vendor solutions needs improvement. It is difficult to connect to other hardware.

I would like to see more focus on the features that are supporting the new technology, rather than just focus on the hardware.

For how long have I used the solution?

I have been working with Oracle Database for approximately seven years.

What do I think about the stability of the solution?

This solution is stable and we have not had any issues. 

What do I think about the scalability of the solution?

It's a scalable solution.

How are customer service and technical support?

We have subscribed to the site, where we can ticket the problem. There is a library of issues that have been recorded worldwide. You can search the library resources to find your problem and follow that research to resolve it.

How was the initial setup?

The initial setup was straightforward. The challenge comes with performance tuning, where you need more experience.

What other advice do I have?

I do more than 70% of work on an Oracle database, which is why I would recommend it to others.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Consultor de TI at ultragaz
Real User
Secure and easy to use, but the cloud-developer options need to be improved
Pros and Cons
  • "Oracle Database is fast and easy to use."
  • "Cheap and easy solutions for startups need to be made available."

What is our primary use case?

Our primary use case is Oracle EBS using Oracle Database 8.

How has it helped my organization?

Oracle Database is the base of all local solutions in the company. Oracle Database is fast and easy to use. I have been using geospatial solutions for a long time, too.

This is the last solution before cloud and cloud developers no longer have knowledge about the Oracle database.

What is most valuable?

The most valuable features are Velocity, security, and compatibility.

What needs improvement?

Solutions for cloud developers are in need of improvement.

Cheap and easy solutions for startups need to be made available.

We would like to see Oracle Apex as an independent and paid solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Updated: February 2025
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