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it_user436155 - PeerSpot reviewer
DBA at a insurance company with 51-200 employees
Vendor
It performs automatic backup recovery and database management, both of which are useful.

What is most valuable?

It's enterprise-wide and can handle big databases. Also, it performs automatic backup recovery and database management and monitoring, both of which are extremely useful.

How has it helped my organization?

We've reduced our time monitoring the database and, instead, spent more time researching and improving our system.

What needs improvement?

The portal site needs to be improved, as sometimes it's very slow. They also need to improve their critical problem resolution, especially error ORA-60000. I hoped that they'd be able to reduce those types of errors by now.

What was my experience with deployment of the solution?

We've had no issues with deployment.

Buyer's Guide
Oracle Database
December 2024
Learn what your peers think about Oracle Database. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
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What do I think about the stability of the solution?

We very seldom have stability issues. It's been really stable so far.

What do I think about the scalability of the solution?

It's a scalable solution that comes at a cost.

How are customer service and support?

Issues are registered through their portal where we login our tickets. Sometimes, it's a bit slow and their response is a bit average unless it's Severity One, in which case the response time is really quick, about 1 or 2 hours. Otherwise, if it's Severity Three or below, it can probably take up to one day. Sometimes the development team needs to look into the issues.

How was the initial setup?

Database was already set up when I joined, but I haven't heard that it was particularly complex.

What's my experience with pricing, setup cost, and licensing?

Oracle needs to reduce the licensing cost as it's getting more expensive.

What other advice do I have?

You have to really know the Oracle version type that you're working on, especially with the new Oracle chassis which is running on multi-tenant architecture. That is very important if you are, just like our company, on MTA, multi-tenant architecture. We have to really know the inside out how it works before we can actually support and maintain it. So be well prepared for it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user417105 - PeerSpot reviewer
Director of IT at a tech company with 501-1,000 employees
Vendor
The most valuable feature for us is certainly the scalability of the DB as we need capabilities for multiple terabytes of data.

Valuable Features

The most valuable feature for us is certainly the scalability of the DB as we need capabilities for multiple terabytes of data.

Improvements to My Organization

I don't know much about other organizations, and I've used SQL in the past at other companies, but because most of our customers are different federal government agencies, it's provided us scale to support many terabytes of data.

Room for Improvement

Recently with the 12.102 version, Oracle decreased the number of hardware you can use. I would like them to revert that back to where it was. We use the standard edition, so obviously that's going to hurt our customers as Oracle is reducing the hardware we can use.

Use of Solution

We've been using DB since the beginning, so 33 years now. I haven't used it personally since then, but the company has.

Deployment Issues

We've had no issues with deployment.

Stability Issues

It's definitely stable. We've had no issues with instability.

Scalability Issues

It's very scalable, which is the primary reason we use it.

Customer Service and Technical Support

Oracle's technical support is better than most, but it's not perfect. Obviously, when we open a ticket for support, it needs to get escalated a couple of times before we actually get an engineer who can really get down and help us. That's typical of the industry, so it's better than most, but not perfect.

Initial Setup

The complexity of the initial setup depends. The patch releases have been simple: you download, you install, and it works fine. There have been no issues that we've run into there. The major upgrades, however, I think with the new 12.102, they've made some changes in it, so we're still trying to figure that one out.

Other Advice

It's a great product, no doubt about it. Oracle did a good job on it and that's why they have a big market share. I think if you're starting from scratch, look for other alternatives. Investigate the alternatives to see if they can meet your needs.

Technically, it's almost flawless, I would say. There are bugs in it of course, but they are bugs that doesn't impact us as a company.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user517425 - PeerSpot reviewer
it_user517425Senior Consultant Database Security Engineer at a tech vendor with 501-1,000 employees
Real User

It's a great product, the most excellent feature is data reliability, availability and security. We've been an Oracle client for a decade.

Buyer's Guide
Oracle Database
December 2024
Learn what your peers think about Oracle Database. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
Oracle Advisory Engineer at a computer software company with 1,001-5,000 employees
MSP
Beneficial Data Guard feature, effective core technology, and highly reliable
Pros and Cons
  • "The most valuable features of Oracle Database are the Data Guard because it does replication and the integration layer, such as GoldenGate."
  • "There is a lot that can improve in Oracle Database. For example, it could be more user-friendly and should be easier to integrate into the cloud."

What is our primary use case?

Oracle Database is a management system, it has many applications. Most of my customers are financial, telecom, and utility organizations.

What is most valuable?

The most valuable features of Oracle Database are the Data Guard because it does replication and the integration layer, such as GoldenGate.

What needs improvement?

There is a lot that can improve in Oracle Database. For example, it could be more user-friendly and should be easier to integrate into the cloud.

For how long have I used the solution?

I have been using Oracle Database for approximately 20 years.

What do I think about the scalability of the solution?

Oracle Database is highly scalable. It supports the cluster configuration with the hundreds of nodes, the performance is good. The data volume Oracle Database consumes is quite scalable.

I haven't seen huge installations with petabytes of data but I know the solution has good capabilities. If the solution did not have good capabilities the major institutions would not use it.

How are customer service and support?

For my region, all the Oracle support technical support is from India. I have some experience with interacting with them. There have been very few times I have created service requests. Most of the information I am able to find from their knowledge base is available on their website and other resources.

Which solution did I use previously and why did I switch?

I have previously used Postgres, MariaDB, and Informix.

Oracle corporation invests a lot into its core technology. For example, if you compare it with Postgres, it is capable to handle heavy workloads. Additionally, with Oracle Database you can make very complex database architecture. In freeware solutions, you have to employ 10 times more database administrators than for those who use Oracle. It requires a lot of people for freeware databases.

How was the initial setup?

The initial setup is simple. However, in order to install it correctly, you have to have some experience. You must know where the data must be put. It is better to have assistance when installing the solution. 

The length of time of the installation depends on the installation environment.

What about the implementation team?

Oracle Database requires a lot of maintenance and the amount depends on the scale and the initial requirements. Each project can be very different.

What's my experience with pricing, setup cost, and licensing?

The price of Oracle Database is quite high compared to other solutions. It has a lot of options, such as security for partitioning and real application clusters. These options are not for free. Once you want to use it, you have to pay extra.

What other advice do I have?

I would recommend this solution to others.

I rate Oracle Database an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Reviewer258 - PeerSpot reviewer
Sales Manager at a healthcare company with 51-200 employees
Reseller
A highly secure and stable database solution that is easy to implement

What is our primary use case?

I use Oracle Database for the server from Microsoft.

What is most valuable?

Big companies and millions of smaller businesses need Oracle Database because it's secure. The implementation of services is good for data security in Oracle. Implementing higher availability is also good. Whenever one side goes down, the other side will be up. I like using Oracle Database in Oracle x86 Servers. It's more comfortable to use Oracle Database in this situation.

What needs improvement?

It would be better if they had a license management service.

What do I think about the stability of the solution?

Oracle Database is very stable.

How was the initial setup?

The initial setup is easy.

What other advice do I have?

I would tell potential users that they need to use Oracle Database if they need security. It's great and the best. You can also use various software in our database.

On a scale from one to ten, I would give Oracle Database a ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
reviewer929742 - PeerSpot reviewer
System support engineer at a financial services firm with 1,001-5,000 employees
Real User
Quick to deploy, reliable, and scalable
Pros and Cons
  • "The solution is very easy to use in general."
  • "I would like to see more integration with other databases and the cloud as well as Microsoft's Office 365."

What is our primary use case?

We primarily use the solution to house our database applications and as a part of our ERP. 

What is most valuable?

The solution has been scalable.

The stability is good. We find the product to be reliable. 

The solution is very easy to use in general.

Its initial setup is quite straightforward. The deployment is fast.

What needs improvement?

I would like to see more integration with other databases and the cloud as well as Microsoft's Office 365. It should have, for example, a certificate that is then authorized in Oracle Databases so that easy division will be possible with other cloud solutions.

For how long have I used the solution?

I've been using the solution for eight to ten years at this point. It's been about a decade, or just under. We've used it for a long time in general. 

What do I think about the stability of the solution?

The solution is reliable and quite stable. There are no bugs or glitches. It doesn't crash or freeze. The performance is great.

What do I think about the scalability of the solution?

The solution is quite scalable. It's not a problem if you need to expand. 

We have about 18 to 20 users on the product currently. We have managers, admins, and engineers on the product.

How are customer service and support?

We do occasionally deal with technical support. For example, in the case of the wrong data entered in the ERP, support is required to purge out the wrong information.

Which solution did I use previously and why did I switch?

We did not use a different solution previous to Oracle. We've always used Oracle. We started using it at version 6 around 2006 or 2007.

How was the initial setup?

The initial setup is straightforward and simple. The deployment takes a maximum of one and a half to two hours. It's not difficult.

We only have and need one person for deployment and maintenance tasks. 

What about the implementation team?

We are able to handle the installation ourselves. 

What's my experience with pricing, setup cost, and licensing?

We have a license for Oracle Database. You need one in order to use it.

What other advice do I have?

In terms of versions, we are using currently 11G and we are planning to move to 12G in a couple of months.

I'd rate the solution at a ten out of ten.

I would recommend this solution to others considering implementing it.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Software Development Manager at gama
Real User
Is powerful, fast, and easy to install
Pros and Cons
  • "It's powerful and fast, and the backup system is wonderful."
  • "Even if you have backup discs and never use Data Guard, you still have to pay for a license for it."

What is our primary use case?

We primarily use it for accounts payable, accounts receivable, and HR. We also use it for financial modules and inventory.

What is most valuable?

The database is perfect. It's powerful and fast, and the backup system is wonderful.

It is easy to install as well.

What needs improvement?

After Oracle bought Sun Microsystems, they blocked all patches, even while using Solaris 8 or 9. So, we cannot get the patches for them.

You have to purchase extra licenses for Oracle Data Guard. Even if you have backup discs and never use Data Guard, you still have to pay for a license for it.

For how long have I used the solution?

I've been using Oracle Database since 2002.

How are customer service and technical support?

We are satisfied with Oracle's technical support. Depending on the situation, they may respond within an hour or in a day to weeks if testing needs to be done.

How was the initial setup?

Oracle Database is easy to install. I have never come across a big problem during these 20 years.

What's my experience with pricing, setup cost, and licensing?

Oracle requires you to purchase extra licenses for Oracle Data Guard.

What other advice do I have?

Oracle seems to be losing power and losing customers in the last two to three years. However, I still think it's a good solution and rate it at nine on a scale from one to ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Information Systems Computer System Controller at a insurance company with 11-50 employees
Real User
Top 20
A stable multi-model database management system
Pros and Cons
  • "I like that it's stable. What's good is that Oracle manages the infrastructure. We have got better because they update the server by default or whenever it's needed. They try to fix it server by server because of their own support plans."
  • "It could be cheaper and easier to manage. Support could also be better. Performance could be better. Sometimes testing impacts the prediction performance. We have a complex server that serves both prediction and testing. Sometimes testing applies to many other deployments that impact the service provided. It's a problem for our company."

What is our primary use case?

We use Oracle Database in most of our prediction environments. We're working on managing most of our applications for prediction and testing and running it on Oracle. 

What is most valuable?

I like that it's stable. What's good is that Oracle manages the infrastructure. We have got better because they update the server by default or whenever it's needed. They try to fix it server by server because of their own support plans.

What needs improvement?

It could be cheaper and easier to manage. Support could also be better. Performance could be better. Sometimes testing impacts the prediction performance. We have a complex server that serves both prediction and testing. Sometimes testing applies to many other deployments that impact the service provided. It's a problem for our company.

For how long have I used the solution?

We have been using Oracle for more than 20 years and Oracle Database for many years.

What do I think about the stability of the solution?

It provides stable services, and we don't worry about that.

What do I think about the scalability of the solution?

I think it's scalable because we're now doing an integration, and we have been providing the capacity required for that. We currently have about 2,000 users and plan to increase usage.

How are customer service and technical support?

Oracle's technical support isn't good enough. Our own professionals manage some issues.

What's my experience with pricing, setup cost, and licensing?

It could be cheaper. We pay for the license on a yearly basis.

What other advice do I have?

On a scale from one to ten, I would give Oracle Database an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1566654 - PeerSpot reviewer
Database Operation Assistant Manager at a consumer goods company with 10,001+ employees
Real User
Reliable and has responsive technical support
Pros and Cons
  • "The solution in my experience has been stable."
  • "The solution could be more scalable."

What is our primary use case?

We are using the solution for enterprise business databases.

For how long have I used the solution?

I have been using this solution for approximately 10 years.

What do I think about the stability of the solution?

The solution in my experience has been stable.

What do I think about the scalability of the solution?

The solution could be more scalable. We have approximately 100 users using the solution in my company and we plan on increasing the usage.

How are customer service and technical support?

I was satisfied with the technical support.

What's my experience with pricing, setup cost, and licensing?

There is a license required for this solution and it is a little expensive.

What other advice do I have?

We plan to continue using the solution in the future.

I rate Oracle Database an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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