I used it on-premises to implement core solutions for sandbags. Most of the time, I use the 11g version, but of late, I'm using version 12.
Technical Delivery Manager at a tech services company with 201-500 employees
Feature-rich, very secure, robust, and scalable
Pros and Cons
- "The database is very secure, robust, and scalable. It has all the features that you need, such as disaster recovery, replication, backup, etc. It comes with all the features."
- "When it comes to Oracle, the only complaint that I have is their support. For business-critical cases, finding support is a little bit difficult because of the timezone difference. They should provide faster support to resolve issues on time."
What is our primary use case?
What is most valuable?
The database is very secure, robust, and scalable. It has all the features that you need, such as disaster recovery, replication, backup, etc. It comes with all the features.
What needs improvement?
When it comes to Oracle, the only complaint that I have is their support. For business-critical cases, finding support is a little bit difficult because of the timezone difference. They should provide faster support to resolve issues on time.
For how long have I used the solution?
I have been using Oracle Database for nine to ten years.
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Oracle Database
February 2025
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What do I think about the scalability of the solution?
It is scalable. The number of users using this solution depends upon the business. For example, a bank might have 4,000 or 5,000 community users.
How are customer service and support?
They should provide faster support to resolve issues on time.
How was the initial setup?
The initial setup is very straightforward. It takes a maximum of two hours, but it depends on your experience. If you know what you are doing, you can automate the entire process, and leave it to be done. From my experience, it usually takes 45 minutes to an hour.
What about the implementation team?
I implement it on my own.
What's my experience with pricing, setup cost, and licensing?
It is expensive.
What other advice do I have?
We are definitely going to keep using it. There is no better product than this. I would 100% recommend this solution to others as long as they can bear the cost. It is the best product, and it covers most of our needs.
I would rate Oracle Database a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
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Systems Analyst at a logistics company with 501-1,000 employees
Robust, stable, and easy to use
Pros and Cons
- "We find technical support to be very responsive. They briefly describe everything on phone and we handle the operations. I'd say we've been more than satisfied with their level of service. They're quite helpful and knowledgeable."
- "We don't really find that any features are lacking."
What is our primary use case?
We mainly use the solution for database purposes. We are maintaining the standard edition version and normally not on a very big scale.
What is most valuable?
We are only really utilizing the solution for database purposes and only taking the database for backup purposes, on a daily basis. The database and getting the required data on the database have been very helpful.
It's easy to use, it's robust, and it offers good security that we can count on.
Most importantly, our users are familiar with the interface and the operational capability of this product. That's why we chose to use Oracle.
While we don't interact too much with the database and interact more with our front-end application, we get good reports as it simply runs in the back end.
It's a very comprehensive database, although we are using only the standard version, not the enterprise version. Even the standard version is quite good. It's very reliable.
What needs improvement?
It all depends on the requirements we have. Right now, it's fulfilling our current ERP requirements.
We don't really find that any features are lacking.
For how long have I used the solution?
We have been using it for the last 10 years.
What do I think about the stability of the solution?
The solution is very stable. I haven't experienced bugs or glitches. There haven't been crashes. It's quite reliable. An organization shouldn't have to worry about it's stability at all.
What do I think about the scalability of the solution?
It's scalable.
However, in terms of our usage, it's quite limited. We are using only three to four modules of this application. We're a very small scale operation. It's the reason why we are using the standard edition and not the enterprise one.
We only have about 10 to 15 users that are using these applications.
It's not used on a daily basis. It's just occasional use.
How are customer service and technical support?
We find technical support to be very responsive. They briefly describe everything on phone and we handle the operations. I'd say we've been more than satisfied with their level of service. They're quite helpful and knowledgeable.
Which solution did I use previously and why did I switch?
It's my understanding that we've always used Oracle. I can't recall if there was something before that was used.
How was the initial setup?
The initial setup is very simple. It's not complex at all. To deploy it only took about one hour. It's quite quick and easy.
It's a very good application. Once we installed it and it started running, we haven't needed to perform regular maintenance on it and we haven't faced any issues. We installed it four or five years ago. It's been a long time and it's been in perfect working order since we launched it. The solution is seamless.
What's my experience with pricing, setup cost, and licensing?
We're just a customer and we have the licensed product. We are continuously updating the license on an annual basis.
It's a standard license, with a worldwide standard licensing cost for Oracle that we are paying. The fees are at about 22%.
What other advice do I have?
It's a very good product. I'd recommend it. It's very robust. It's scalable. On side of security, it's a very secure product. And support is available from Oracle via their local partners. We are already very satisfied with this product and I would recommend it to other users as well.
I'd rate it eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Oracle Database
February 2025
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Security Specialist at a energy/utilities company with 51-200 employees
Whenever we need to add new space it is easy to extend and increase our performance
Pros and Cons
- "The feature I find most valuable about this solution is the reliability."
- "The product is very expensive."
What is most valuable?
The feature I find most valuable about this solution is reliability. Whenever there was a problem, like hardware that failed, the data was still okay and not corrupted and that is very important for us.
I am also really impressed by the scalability of this product. For example, whenever we need to add new space, Oracle makes it easy to extend and increase our performance. We don't have any corruption issues and we can add new space and without having to restart our database.
What needs improvement?
I would like to see an improvement in the upgrade process. Sometimes it's very complicated to upgrade from one version to another. We are currently running the Oracle version 12 and we may need to upgrade in the future. These upgrades are not very simple and should be made more user-friendly.
If it could be more affordable, it would be a plus. Because the product is very expensive.
For how long have I used the solution?
We've been using this solution since 1995.
What do I think about the stability of the solution?
The stability of Oracle is absolutely perfect. We've had no problems since we started using it in 1995. One time we had power problems and we had to restart the server. The data was automatically corrected and reconstructed, without any problem at all.
What do I think about the scalability of the solution?
Oracle is very scalable. We have no issues with that, even though we have a large database. We currently have about a hundred users.
How are customer service and technical support?
Oracle has a support portal where you can get help and where they issue you a support ticket. It is, however, expensive.
Which solution did I use previously and why did I switch?
We are using Oracle mostly for digital business data. But we are also running Microsoft SQL, mostly for simpler, small applications. Microsoft SQL is also a good database and our company's second alternative for SQL data storage. As a second option and for minor applications, we use open source, PostgreSQL or MySQL.
How was the initial setup?
The initial setup was really complicated and complex. We always use our partner for installation and then we prepare and analyze install scenarios. Then we go through the approval process and start with the installation. I believe the process is complex and complicated when you have a large database. For smaller users, it will be simple, but for most production data, this process is rather complicated.
What's my experience with pricing, setup cost, and licensing?
Oracle is expensive, but very good. You get quality for the price you pay.
What other advice do I have?
The enterprise Oracle Manager is very good. It is an expensive solution, so I will rate this product a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head Database Administration at Co-operative Bank of Kenya
High availability using real application clusters
Pros and Cons
- "It is flexible, scalable, and a true Enterprise RDBMS."
- "High availability using real application clusters."
- "Auditing could be improved, especially granular auditing. The unified audit trail in 12c is great, however its extraction in a highly busy environment is quite a challenge."
What is our primary use case?
Enterprise systems for financial institutions hosting both core systems and business support systems. This includes both OLTP and data warehouse databases.
How has it helped my organization?
It has improved my organisation with the stability of its systems. The team is well-versed with the management of Oracle more than any other database. It is flexible, scalable, and a true Enterprise RDBMS.
What is most valuable?
- High availability using real application clusters.
- Disaster recovery using Oracle Data Guard.
- Scalable storage using Automatic Storage Management.
- Security is watertight. Database Vault is my favourite.
What needs improvement?
Auditing could be improved, especially granular auditing. The unified audit trail in 12c is great, however its extraction in a highly busy environment is quite a challenge.
For how long have I used the solution?
More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Territory Manager at a financial services firm with 1,001-5,000 employees
The most valuable features are security and stability.
What is most valuable?
The most valuable features are security and stability.
What needs improvement?
I would like to see advanced compression and multi-tenant. We need to have multiple versions of our database. We don't know much about multi-tenant, but what they are announcing about it, seems interesting and would solve our problems. We need more of a focus on compression.
For how long have I used the solution?
We have been using Oracle database for almost 15 years.
What do I think about the stability of the solution?
In terms of stability, there is no downtime. The times when we need to shut it down, it's because we want to shut it down, not because the product crashes. It is very reliable.
What do I think about the scalability of the solution?
Scalability is good. I wouldn't implement some features if it weren't stable. We're interested in database in the cloud. We had good results with database on premises, so we want to test the same results in the cloud.
How are customer service and technical support?
The premier support isn't enough. Oracle ACS is expensive. We would like to train our DBAs to work better than premier support. They know their stuff, but the time response is not good.
The time frames are not the same from our country, so when we open a service request the analyst doesn't know exactly what's going on. He tries to change to another analyst and we have to tell him the whole story again. That is what we don't like from premier support.
Which solution did I use previously and why did I switch?
When looking for a vendor, I want them to be reliable and to have local support.
How was the initial setup?
The setup was easy. I think it's easy to follow the steps to get it done.
What other advice do I have?
The product sells itself. It's a good product. We had it since version 8. We're currently on Version 12C, release 1, and the product is not bad. It's a good product. It's the support that we have some questions about.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Database Architect at a healthcare company with 1,001-5,000 employees
A combination of stability, scalability and transportability.
What is most valuable?
It's stable, scalable, transportable – all of that combined together; it's a reliable platform; more knowledge base; and more pertinent support.
What needs improvement?
I think Oracle could provide some more user-friendly, front-end toolsets. Even though it's for techies, that would be nice. I know they have some, but those are all licensed products.
For how long have I used the solution?
I have been using Oracle Database for 20 years; a long time; since college.
What do I think about the stability of the solution?
Knock on wood, there hasn’t been any downtime to the point that is noticeable, but we do plan downtime to do stuff; it has seldom choked up on us.
What do I think about the scalability of the solution?
I think it will meet our company’s needs going forward; so far, looking good. 12c has more promise and cloud is the next frontier. Being in healthcare, just being cautious, but I think there are signs they are getting ready to move to the cloud; gradually, not 100%.
How are customer service and technical support?
Technical support is good. It should be more direct, but now, it's a little indirect. I still rate them high. When I need them, I can demand and they'll respond. Sometimes, the challenge is the time zone. You have to be careful when you're opening a case; how to make sure you have the right people in the right time zone.
Which solution did I use previously and why did I switch?
This product came in before I joined my current company. I think it was influenced by their ERP system which they brought over in 1998. Lawson recommended running on Oracle.
How was the initial setup?
Setup is straightforward, but it requires some knowledge. Otherwise, it will turn out to be complex. It's not like anyone can do it. You have to know what you're doing. That involves training and knowledge transfer.
What's my experience with pricing, setup cost, and licensing?
Everything is good but pricing-wise, it's still struggling with that. It's very difficult to justify their costs sometimes in the board room.
Which other solutions did I evaluate?
We also use SQL Server, MySQL, and a little bit of MongoDB.
What other advice do I have?
I would recommend the products I have experience with. I don't just say yes or no, or give just one or two options; I give you a bit more. I recommend the product I have, Oracle RDBMS Suite. I think they're still trustworthy, if not more.
When I select working with a vendor like Oracle, I look for the sum of their accomplishments. I don't really go for companies because they have been in business for 50 years. I also look for agility; what they bring; transparency; the offering, of course; what they're bringing in and the ideas behind it. Is it going to be sustainable for five years or more? Is it going to diversify itself across the industry? I rate thsee factors high.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Oracle Specialist at a tech company with 10,001+ employees
It's a database that's easy to recover if you need ways to restore and recover.
Valuable Features
It's very stable. It's a database that's easy to recover if you need ways to restore and recover, and I like the performance.
Room for Improvement
The feature that I would like is a way to grant select tables of one user to another without needing to specify each one separately, or creating a trigger to do this automatically. Being able to grant all privileges of some object or some schema to another schema would be good.
Also, I would like to have a better Export Data Hub. The old export allowed you to export remotely, and Data Hub is just locally using directories or a database link. I would like to have Export Data Hub using the SQL match instead of directories or another database. Just like the old export.
Use of Solution
I've been using it for around 10 years.
Stability Issues
It's stable.
Scalability Issues
It's scalable. When I need to deploy other databases or other schemas, it's very easy to do. Now with the multitenant model, it's even easier.
Customer Service and Technical Support
They have this thing that you can only create a P1 for something that is harming your production. Sometimes I would like to create a P1 for other problems, but I can't, because it's something that is putting my company at risk. They are good in supporting us, but I don't like the policy of P1, P2, P3, or P4.
Initial Setup
It's very easy to set up, not for someone who has never worked with it, but if you had a junior or someone a little more experienced than a junior, they are good enough to deploy.
Pricing, Setup Cost and Licensing
I think it's very expensive when compared to the others. Depending on the size of the company, smaller ones will not choose Oracle because they can get fixed solutions or less expensive solutions. If I were Oracle, I would create a solution that would serve these small companies for a better price, maybe with a lot less options, but not as expensive as some other options.
Other Advice
I think security is a concern in the database, so you need to take care before granting some privileges to a DBA and it can become very easy to break. I would say to be very careful before granting permissions or configuring the database.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Sr DBA at a energy/utilities company with 1,001-5,000 employees
It allows you to drill down to a very small level inside the database and return a result that you want. The way it tries to maintain all the data integrations is not necessary.
Valuable Features
The main, most important feature is the integration of the database, security, and performance. Those are the three main features. They have evolved it very well since version 6. It used to be rule-based, now it's cost-based, which is great because there are so many routes to bring in the data. It's a really complex architecture, and the way Oracle has done it is really good.
I work with a couple of other databases too, but with Oracle, it allows you to drill down to a very small level inside the database and return a result that you want. That's another pretty good feature.
Also, Database has low-level security through a virtual private database. Within the same database, we can show two businesses simultaneously without having a different architecture. This really helps us.
A lot of things like a low level security. One of the features that we use virtual private database, which is a low level security. Within the same data base we can show two businesses at the same time, without having a different architecture. It actually helps us.
Improvements to My Organization
It's beneficial for our organization because we have a lot of financial data where it has to make sure that something came before on the master data layer. You have to have a node created before you insert the data that leads it to the node.
Room for Improvement
When there is the high insertion of data and bursts of insertions, Database has to manage the integration, but the way it tries to maintain all the integrations is not necessary. There's a way to de-normalize all this, but not if an application is already downloaded. Database has a lot of limitations, especially when you have a huge data insertion that you're trying to query. That really becomes a limiting factor with Database.
Use of Solution
I've been using Oracle products for 22 years.
Deployment Issues
We have no real issues with deployment.
Stability Issues
It's one of the most stable database that I work with. They have been improving with every version. As far as stability goes, I give a very high marks to Oracle.
Scalability Issues
There are ways you can scale it, but one of the limiting factor is the way Oracle licensing works. The moment you try to out scale it vertically or horizontally, you multiply the Oracle licenses, and a lot of customers are looking into that. How do we optimize those with the performance that you need?
Customer Service and Technical Support
The problem is the way the technical support works. A lot of people try to pass the ball around, and that's a lot of challenge with management of all that. Most of the time, if you really want to work on something you have to raise it to Level 1. You've got to escalate, otherwise things doesn't get worked on. If it's a critical thing, there's no other option.
Initial Setup
The initial setup was straightforward, but maybe I'm so experienced that I don't have many issues with it. A new DBA may have a different view of the setup. I would suggest, however, that Oracle should develop a feature in Database that lets you know which products you have a license for and which ones you don't during the setup.
Implementation Team
We implemented it with our in-house team.
Other Advice
It's a good, stable system. When it comes to Oracle, you need to understand what to use, how to use it, and look into the cost of it, which is very important.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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