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Consultant Peoplesoft at NYS Consultoria
Real User
The solution is definitely very good for our consultancy on payroll and human resource.
Pros and Cons
  • "The solution is definitely very good for our consultancy on payroll and human resource."
  • "Oracle could improve the finance system."

What is our primary use case?

20 people in our organisation use Oracle. We are an Oracle partner. We are using Oracle version 8 and 9. We use it for finances, human resources and payroll.

What is most valuable?

The solution is definitely very good for our consultancy on payroll and human resource.

What needs improvement?

Oracle could improve the finance system. Oracle is also very expensive.

For how long have I used the solution?

We have been using Oracle for 18 years. It is implemented on-premise.

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Oracle Database
November 2024
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How are customer service and support?

Oracle support takes a very long time to respond.

How was the initial setup?

The deployment and setup can take up to 6 months to be operational. It takes a very long time for our needs.

What about the implementation team?

It takes several consultants to enable implementation.

What other advice do I have?

We recommend the solution from Oracle and I would rate the solution 8 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Information Security Engineer at a security firm with 11-50 employees
Real User
A stable and scalable solution with good performance, but it is expensive and difficult to install and administer without prior knowledge
Pros and Cons
  • "Its performance is good. It is also stable and scalable."
  • "Its administration side is very difficult. To install Oracle Database, you need to have some prior knowledge. You must learn their commands. I was new to this, so I found some difficulty in it. Its installation should be easier. It is expensive, and it should be cheaper."

What is our primary use case?

It is for my personal use. I am using it for implementing data loss prevention (DLP), for which Oracle Database had to be installed first. I didn't use it for any other product.

What is most valuable?

Its performance is good. It is also stable and scalable.

What needs improvement?

Its administration side is very difficult. To install Oracle Database, you need to have some prior knowledge. You must learn their commands. I was new to this, so I found some difficulty in it. Its installation should be easier. 

It is expensive, and it should be cheaper.

For how long have I used the solution?

I have been using this solution for around six months.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. I will continue to use it because it is required for implementing DLP.

How are customer service and technical support?

I haven't used their technical support.

Which solution did I use previously and why did I switch?

I installed SQL Server.

How was the initial setup?

You need to have prior knowledge to install Oracle Database. The deployment took three to four hours.

What about the implementation team?

I installed it myself.

What's my experience with pricing, setup cost, and licensing?

It is very expensive. Oracle licenses are expensive.

What other advice do I have?

I would recommend it if it is necessary, but you need to have the budget to purchase it.

I would rate Oracle Database a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Oracle Database
November 2024
Learn what your peers think about Oracle Database. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,562 professionals have used our research since 2012.
reviewer1322280 - PeerSpot reviewer
Regional Head Customer Experience at a financial services firm with 10,001+ employees
Real User
Scalable and stable but queries performance needs improvement
Pros and Cons
  • "It is a stable product. In terms of recovery, if there is a failure or some kind of fault, we can recover the data. We do not lose it."
  • "The queries performance could improve compared to other products."

What is our primary use case?

We use the solution to store all of our application's data in the database. 

What needs improvement?

The queries performance could improve compared to other products.

For how long have I used the solution?

I have been using the solution for over 15 years, almost 20 years.

What do I think about the stability of the solution?

It is a stable product. In terms of recovery, if there is a failure or some kind of fault, we can recover the data. We do not lose it.

What do I think about the scalability of the solution?

The scalability is depending on your infrastructure, if you have the hardware then you can expand it, it is all configurable. Our whole database house is running it and it has been fine.

Which solution did I use previously and why did I switch?

I have used Aruba previously which was faster at processing queries.

What other advice do I have?

I would recommend this product.

I rate Oracle Database a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Consultor de TI at ultragaz
Real User
Secure and easy to use, but the cloud-developer options need to be improved
Pros and Cons
  • "Oracle Database is fast and easy to use."
  • "Cheap and easy solutions for startups need to be made available."

What is our primary use case?

Our primary use case is Oracle EBS using Oracle Database 8.

How has it helped my organization?

Oracle Database is the base of all local solutions in the company. Oracle Database is fast and easy to use. I have been using geospatial solutions for a long time, too.

This is the last solution before cloud and cloud developers no longer have knowledge about the Oracle database.

What is most valuable?

The most valuable features are Velocity, security, and compatibility.

What needs improvement?

Solutions for cloud developers are in need of improvement.

Cheap and easy solutions for startups need to be made available.

We would like to see Oracle Apex as an independent and paid solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user521772 - PeerSpot reviewer
Vice President, Global Technology at a financial services firm with 1,001-5,000 employees
Vendor
Performance is the key point for us, keeps us within SLA and increases customer satisfaction

What is most valuable?

  • High availability 
  • Performance 

Those are the topmost.

How has it helped my organization?

Because we're servicing end clients, I need to have the SLA. The performance is the key point for us. When a customer logs in to the website, it needs to be within a few seconds, SLA. So that's how it's helping us, improved performance and, ultimately, gaining customer satisfaction. 

What needs improvement?

Right now, the version that have is just one version lower than what's available. I'm looking forward to upgrading to that version, especially the container-based database. That's what I'm looking forward to.

There is always room to improve. New stuff coming in.

What do I think about the stability of the solution?

It is a very stable product, especially the RAC, node clusters, so if one goes down it's very seamless. You have other nodes backing it up.

What do I think about the scalability of the solution?

It's easy to scale. You can add more memory, more storage. If you need to scale horizontally, you can add one more node. It's a pretty scalable product.

How are customer service and technical support?

We use it when we have issues. It's pretty good. They have a very good support model. You create a service request and, depending on the priority, they call you back. It's pretty good support.

Which solution did I use previously and why did I switch?

No, we've been using this one. It's a robust product, very solid; better features. That's why we chose it.

How was the initial setup?

It was complex. It was all set up but it is very complex. Day in, day out, it's very complex work.

What other advice do I have?

The most important criteria for us when selecting a vendor are the support model and their willingness to work with us.

I would definitely encourage checking out this solution. Work with Oracle and you'll find out whether you can use it. They're pretty good at coming to your site and giving demos and all that kind of stuff.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user522093 - PeerSpot reviewer
DBA at CSG
Vendor
Containers and pluggable databases give us more control of resource levels and planning

What is most valuable?

The most important features are container and pluggable database. Now we have more control on the resource level, resource planning, where we can segregate our application based on the pluggable database and utilize the resources better.

How has it helped my organization?

The hardware cost and the maintenance cost, because we don't need to buy multiple servers. We don't need to engage so many DBAs. Instead we can put multiple databases in one container database.

What needs improvement?

Stability features should be there. And the performance, we are not expecting better performance as of now. They must include bug fixes and release a better version of their 12c Database.

What do I think about the stability of the solution?

It is pretty stable, but since it's only the very first version they released, I would say probably they're going to fix it in release 2.

What do I think about the scalability of the solution?

It scales well so far, no issues at all, but some of the advanced features are pretty expensive, especially on engineered systems like Exadata.

How is customer service and technical support?

We are getting good results for service requests, but sometimes we see too much delay. Sometimes we see their investigation is going in the wrong direction. They have to improve a bit in order to provide support. 

For example, I have three or four service requests going on with Oracle, and I have seen so many delays, and asking unnecessary questions, which I would not have expected from Oracle.

How was the initial setup?

Upgrading is not an issue. As long as our application is supporting the upgrade. We can upgrade from 11g to 12c without any issues. 

But we have seen issues where we are upgrading our databases from 8i or 9i to 12c. Those versions are still not very compatible with 12c.

Which other solutions did I evaluate?

We have been with Oracle Database for a long time. Our products are stable on Oracle Database except some performance issues.

What other advice do I have?

My advice is to check the application side, what applications they are going to attach to Oracle Database. Make sure the applications are fully compatible with the Oracle Database.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user521847 - PeerSpot reviewer
Territory Manager at a financial services firm with 1,001-5,000 employees
Vendor
The most valuable features are security and stability.

What is most valuable?

The most valuable features are security and stability.

What needs improvement?

I would like to see advanced compression and multi-tenant. We need to have multiple versions of our database. We don't know much about multi-tenant, but what they are announcing about it, seems interesting and would solve our problems. We need more of a focus on compression.

For how long have I used the solution?

We have been using Oracle database for almost 15 years.

What do I think about the stability of the solution?

In terms of stability, there is no downtime. The times when we need to shut it down, it's because we want to shut it down, not because the product crashes. It is very reliable.

What do I think about the scalability of the solution?

Scalability is good. I wouldn't implement some features if it weren't stable. We're interested in database in the cloud. We had good results with database on premises, so we want to test the same results in the cloud.

How are customer service and technical support?

The premier support isn't enough. Oracle ACS is expensive. We would like to train our DBAs to work better than premier support. They know their stuff, but the time response is not good.

The time frames are not the same from our country, so when we open a service request the analyst doesn't know exactly what's going on. He tries to change to another analyst and we have to tell him the whole story again. That is what we don't like from premier support.

Which solution did I use previously and why did I switch?

When looking for a vendor, I want them to be reliable and to have local support.

How was the initial setup?

The setup was easy. I think it's easy to follow the steps to get it done.

What other advice do I have?

The product sells itself. It's a good product. We had it since version 8. We're currently on Version 12C, release 1, and the product is not bad. It's a good product. It's the support that we have some questions about.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user515451 - PeerSpot reviewer
Vice President of Global IT at a logistics company with 5,001-10,000 employees
Real User
It has given us the ability to scale.​ I would like to see lower costs.

What is most valuable?

It has given us the ability to scale.

What needs improvement?

I would like to see lower costs. It has expensive annual maintenance.

For how long have I used the solution?

We have been using this solution for three years.

What was my experience with deployment of the solution?

There were no issues during deployment, but there was some occasional locking.

What do I think about the scalability of the solution?

It has excellent scalability.

How are customer service and technical support?

Customer Service:

Customer service is very good.

Technical Support:

Technical support is very good. They are responsive and meet our SLAs.

Which solution did I use previously and why did I switch?

We did not have a solution prior to this one.

What about the implementation team?

We implemented this solution in-house.

What's my experience with pricing, setup cost, and licensing?

It is expensive.

Which other solutions did I evaluate?

We did not evaluate other options.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Oracle Database Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
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Buyer's Guide
Download our free Oracle Database Report and get advice and tips from experienced pros sharing their opinions.