Oracle database stores system data accessed by desktop users, primarily for HR and ERP systems. I plan to implement some custom functionalities for standard operations.
Senior Data Engineer at Tatweer Educational Technologies Company - TETCO
A stable solution for data storage but has poor support
What is our primary use case?
What is most valuable?
Oracle Database is suitable for large enterprises.
What needs improvement?
Some applications use specialized hardware to optimize query processing. I've received customization requests for call recordings and other features.
For how long have I used the solution?
I have been using Oracle Database for three years.
Buyer's Guide
Oracle Database
February 2025
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Learn what your peers think about Oracle Database. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,737 professionals have used our research since 2012.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
Many team members are using this solution.
How are customer service and support?
The technical support takes longer time to respond.
How was the initial setup?
The initial setup is complex.
I rate the initial setup two out of ten, where one is difficult and ten is easy.
What other advice do I have?
You need an experienced Oracle administrator to maintain the solution.
Overall, I rate the solution a six out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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System Admin at First Capitol Bank
Stable, scalable, database; the heart of the environment
Pros and Cons
- "It's a very stable solution, especially with the hot backup."
- "Needs educational content that would help the individual to be able to work in a real life situation and scenarios."
What is our primary use case?
My company is using the solution as a database warehouse. Previously, when I was a vendor, they used to work with Oracle forms. They were doing databases, and we were doing a secondary backup solution, which was backing up on the cloud.
How has it helped my organization?
It's quite an important part of the business. Most of the core banking servers are using Oracle Database. It's the heart of the environment. It's quite an important part of the business.
What is most valuable?
The database is a quite valuable feature.
What needs improvement?
One area where the product could improve would be to have more simplified documentation. There are things which are quite difficult to find. Also, some setup videos, like a video together with the documentation, for someone who is first implementing a solution. Watching someone else doing it would make the person more confident than just having all the notes and all the possibilities.
In addition, for the DBA, Oracle could have a series of videos. Then it would be easier for a company to buy the educational content, to become a DBA, with the videos already there, rather than looking for an online instructor than trying to get the classes. What is lacking with Oracle is the availability of education to be able to work with Oracle. Oracle is not difficult, but there is a lot that you need to know. Even if you work with only the documentation, they won't help you that much. Bringing educational content that would help the individual to be able to work in real-life situations and scenarios.
It would be better to have a compilation of videos as a pack to sell to the vendors with all the information to become DBA or to become someone who can implement an Oracle system.
For how long have I used the solution?
I have been using the solution for three years.
What do I think about the stability of the solution?
It's a very stable solution, especially with the hot backup, archive logs, and everything.
What do I think about the scalability of the solution?
In terms of scalability, the solution is pretty easy to scale up and to add things and modifications. It is pretty clear.
How are customer service and support?
The technical support is very good. I've learned more with support, actually, than from the documentations.
How was the initial setup?
The deployment is kind of straightforward, but there are things that are not straightforward. For example, if you are on AIX, it's a lot to do before installing.
Doing all the work manually, I believe it takes three to four people to maintain Oracle Database.
I also have Oracle Cloud Backup. It took me one week to figure out how to implement it, but that was two years ago. Now the documentation is much better.
What's my experience with pricing, setup cost, and licensing?
I believe the solution is quite expensive.
What other advice do I have?
My advice regarding this solution is that you need a lot of practice. It would be great if Oracle could provide a platform to practice implementations.
I would rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Oracle Database
February 2025
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Learn what your peers think about Oracle Database. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,737 professionals have used our research since 2012.
Systems Administrator at Dairibord
Stable and easy to install
Pros and Cons
- "One of the most valuable features is the stability."
- "Oracle Database could be improved by adding more automation."
What is our primary use case?
Our primary use case is for managing our ERP solutions. We use SAP as well. Oracle Database is deployed on-prem.
What is most valuable?
One of the most valuable features is the stability.
What needs improvement?
Oracle Database could be improved by adding more automation.
For how long have I used the solution?
I have been using Oracle Database for around 15 years.
What do I think about the stability of the solution?
This solution is very, very, very stable.
Which solution did I use previously and why did I switch?
We didn't use another solution before Oracle. At that time, I think most of the applications that we were using weren't running on a database.
How was the initial setup?
The installation is very straightforward. I have no complaints. We did it ourselves and it didn't take much time. I think we've done it three times and you can install it in a day or two. We've also done upgrades along the way.
What about the implementation team?
We implemented through an in-house team.
What's my experience with pricing, setup cost, and licensing?
We pay for a yearly licensing subscription. Funds permitting, we have plans to increase usage for Oracle Database in the new year.
What other advice do I have?
I rate Oracle Database a 10 out of 10. I would definitely recommend this solution to others.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
DGM Data Centre at a manufacturing company with 10,001+ employees
Reliable, scales well, and easy to install
Pros and Cons
- "They continue to improve and are always introducing new features."
- "More integration, in my opinion, would be beneficial."
What is our primary use case?
All of our critical databases are running on Oracle Database.
What is most valuable?
They continue to improve and are always introducing new features.
What needs improvement?
More integration, in my opinion, would be beneficial.
For how long have I used the solution?
I have been working with Oracle Database for 20 to 30 years.
Because we have a long-term contract with the software team, we are always up to date. It's always the most up-to-date version.
What do I think about the stability of the solution?
Because Oracle Database is incredibly stable, it has been used for 20 to 30 years.
What do I think about the scalability of the solution?
Oracle Database is a scalable solution.
It is being worked on by the development team. As a result, it's reaching our entire organization's population.
How are customer service and support?
I have never contacted technical support.
Which solution did I use previously and why did I switch?
Previously, we were using NetVault. We also use MySQL.
How was the initial setup?
The initial setup is very straightforward.
What about the implementation team?
We have the necessary expertise to set up and deploy this solution in-house.
What's my experience with pricing, setup cost, and licensing?
We have a subscription.
What other advice do I have?
I would recommend this solution to others.
I would rate Oracle Database an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Information Systems Computer System Controller at a insurance company with 11-50 employees
A stable multi-model database management system
Pros and Cons
- "I like that it's stable. What's good is that Oracle manages the infrastructure. We have got better because they update the server by default or whenever it's needed. They try to fix it server by server because of their own support plans."
- "It could be cheaper and easier to manage. Support could also be better. Performance could be better. Sometimes testing impacts the prediction performance. We have a complex server that serves both prediction and testing. Sometimes testing applies to many other deployments that impact the service provided. It's a problem for our company."
What is our primary use case?
We use Oracle Database in most of our prediction environments. We're working on managing most of our applications for prediction and testing and running it on Oracle.
What is most valuable?
I like that it's stable. What's good is that Oracle manages the infrastructure. We have got better because they update the server by default or whenever it's needed. They try to fix it server by server because of their own support plans.
What needs improvement?
It could be cheaper and easier to manage. Support could also be better. Performance could be better. Sometimes testing impacts the prediction performance. We have a complex server that serves both prediction and testing. Sometimes testing applies to many other deployments that impact the service provided. It's a problem for our company.
For how long have I used the solution?
We have been using Oracle for more than 20 years and Oracle Database for many years.
What do I think about the stability of the solution?
It provides stable services, and we don't worry about that.
What do I think about the scalability of the solution?
I think it's scalable because we're now doing an integration, and we have been providing the capacity required for that. We currently have about 2,000 users and plan to increase usage.
How are customer service and technical support?
Oracle's technical support isn't good enough. Our own professionals manage some issues.
What's my experience with pricing, setup cost, and licensing?
It could be cheaper. We pay for the license on a yearly basis.
What other advice do I have?
On a scale from one to ten, I would give Oracle Database an eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Database Operation Assistant Manager at a consumer goods company with 10,001+ employees
Reliable and has responsive technical support
Pros and Cons
- "The solution in my experience has been stable."
- "The solution could be more scalable."
What is our primary use case?
We are using the solution for enterprise business databases.
For how long have I used the solution?
I have been using this solution for approximately 10 years.
What do I think about the stability of the solution?
The solution in my experience has been stable.
What do I think about the scalability of the solution?
The solution could be more scalable. We have approximately 100 users using the solution in my company and we plan on increasing the usage.
How are customer service and technical support?
I was satisfied with the technical support.
What's my experience with pricing, setup cost, and licensing?
There is a license required for this solution and it is a little expensive.
What other advice do I have?
We plan to continue using the solution in the future.
I rate Oracle Database an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Data Center Operations Manager at a tech services company with 1,001-5,000 employees
Stable, has a good user interface, and is scalable
Pros and Cons
- "There's a good online community that can help users troubleshoot issues."
- "The pricing could be better."
What is our primary use case?
I primarily use the solution for high transaction services.
What is most valuable?
I primarily use the Oracle Clock feature. For me, it's the most valuable aspect of the product.
The user interface is quite good.
We haven't had any problems with support.
We've found the integration with other solutions to be acceptable.
The stability is great.
We've found the solution to be scalable.
There's a good online community that can help users troubleshoot issues.
What needs improvement?
The solution could be better and more constant at higher-speed transactions. The solution could be more stable and offer more data. In SQL, I find more consistency.
The licenses could be improved. They should examine their structure. The pricing could be better.
The initial setup is complex.
It would be nice to have cloud and on-premises options available. It would be ideal if there could be integration with cloud services.
For how long have I used the solution?
I've used the solution for a while.
What do I think about the stability of the solution?
The stability has been pretty good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The scalability is good. If you need to scale it up as a company, you can do so. I have not heard of anyone having any problems in that regard.
We have 2,000 to 3,000 users not eh solution typically.
We mostly deal with large businesses.
How are customer service and technical support?
We haven't had any issues with technical support. However, I haven't really had a chance to interact with them, and therefore can't really speak from personal experience.
There are lots of communities that deal with Oracle. Typically, if you have a question or a problem, you can find an answer online and you don't necessarily need to turn directly to Oracle support.
How was the initial setup?
The initial setup is not very straightforward. The Oracle manual is complex and the steps involved are not so easy to explain. The initial process and configuration can be tricky.
The deployment itself took about half a day or so.
The maintenance is pretty easy. It doesn't take up a lot of time.
What's my experience with pricing, setup cost, and licensing?
Oracle needs to offer better pricing.
Which other solutions did I evaluate?
Our first option was Oracle, however, we also looked at Postgres SQL.
There are a few key differences, including the license. They also differ in terms of the reliability of services and the specifications. It is a more complicated process. It is a very very complicated process to customize things, for example.
What other advice do I have?
My company is an Oracle partner and reseller for end controls. My company is a management and service provider.
I'm using three versions of the product - Versions 3, 11, and 12.2.
I'd rate the solution at an eight out of ten. We've been mostly happy with the product.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Consultant Peoplesoft at NYS Consultoria
The solution is definitely very good for our consultancy on payroll and human resource.
Pros and Cons
- "The solution is definitely very good for our consultancy on payroll and human resource."
- "Oracle could improve the finance system."
What is our primary use case?
20 people in our organisation use Oracle. We are an Oracle partner. We are using Oracle version 8 and 9. We use it for finances, human resources and payroll.
What is most valuable?
The solution is definitely very good for our consultancy on payroll and human resource.
What needs improvement?
Oracle could improve the finance system. Oracle is also very expensive.
For how long have I used the solution?
We have been using Oracle for 18 years. It is implemented on-premise.
How are customer service and technical support?
Oracle support takes a very long time to respond.
How was the initial setup?
The deployment and setup can take up to 6 months to be operational. It takes a very long time for our needs.
What about the implementation team?
It takes several consultants to enable implementation.
What other advice do I have?
We recommend the solution from Oracle and I would rate the solution 8 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Updated: February 2025
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