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it_user419178 - PeerSpot reviewer
Sr Enterprise Database Admin at Washington Metropolitan Area Transit Authority (WMATA)
Vendor
It gives us 99% uptime while reliably capturing all the data that's important to our business.

What is most valuable?

In our business, we deal with vast amounts of financial data. We need to be able to capture all of it accurately without any downtime. We're able to do that with ODB because it gives us 99% uptime while reliably capturing all the data that's important to our business.

What needs improvement?

The look and feel of it needs improvement. It looks and feels the same throughout, but there are times when we want or need a different instance to have a different look and feel. In other words, it would be nice to be able to customize it to better suit our needs.

What was my experience with deployment of the solution?

We've had no issues with deployment.

What do I think about the stability of the solution?

It's very good, very stable. We're in our own ODB shop, and so far we haven't seen any issues with instability.

It is very good, very stable. We are in our own Database shop, and so far we haven't seen any issues.

Buyer's Guide
Oracle Database
December 2024
Learn what your peers think about Oracle Database. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.

What do I think about the scalability of the solution?

We can scale it, and we are currently exploring cloud options.

How are customer service and support?

We are always in touch with Oracle support, so we create cases with them often. They are very good and very consistent across all our Oracle products at every location. Technical support is centralized so we know we'll get good, consistent service from the reps.

How was the initial setup?

It's very easy and straightforward to set up.

What about the implementation team?

We implemented it in-house because it was so easy.

Which other solutions did I evaluate?

We are actually exploring other products like GoldenGate. We believe this product will give us our next big break. We're also looking into Cloud Control 13c.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technical Manager - Enterprise Application at Thakral One (Pvt) Ltd
Real User
The dynamic PL/SQL feature lets me generate custom and ad hoc reports
Pros and Cons
  • "The most important features of Oracle Database are ease of use and high reliability. I also love the dynamic PL/SQL feature, which I use to generate custom and ad hoc reports."
  • "Oracle support is helpful, and they resolve all our issues, but sometimes the response to our clients isn't as prompt as we'd like."

What is our primary use case?

I work as a software developer designing DevOps and implementing Oracle applications with Oracle Database. I design and develop core banking systems, so my role was to manage a team of developers for design, development, and testing. I do some implementation, too. Our customers use Oracle Database as an RDBMS store data.

What is most valuable?

The most important features of Oracle Database are ease of use and high reliability. I also love the dynamic PL/SQL feature, which I use to generate custom and ad hoc reports.

For how long have I used the solution?

I've worked with Oracle Database for more than 15 years. 

What do I think about the stability of the solution?

Oracle Database is a stable product. Oracle has raised the standards for RDBMS solutions. Most banks and government organizations in Nepal use Oracle Database because they're highly reliable. 

What do I think about the scalability of the solution?

Oracle Database is scalable. I've deployed the solution at a government tax agency with more than 500 users. The core banking system was implemented at a bank with 22 branches all over Nepal and 200-plus users. Our most recent public sector project had over 100 users. 

How are customer service and support?

Oracle support is helpful, and they resolve all our issues, but sometimes the response to our clients isn't as prompt as we'd like. 

How was the initial setup?

Deploying Oracle Database is easy for me because I have so many years of experience. The team needed for deployment depends on the project. I had a team of 10 software developers for the core banking system, but we used a six-person crew for one of the government projects, including the front-end developer and documentation experts.

We have a team of four certified Oracle Database admins providing support. What I call EMC is something that provides software upgrade solutions, security passes, and everything, but the customer also needs some local support for creating the VR side to back up the client's data and other daily maintenance. We provide this type to banking and government customers in Nepal.

What's my experience with pricing, setup cost, and licensing?

My company is an Oracle Gold Partner, so we proved licenses to the customers as well. The license price is listed globally on the Oracle site. It's basically license plus EMC.

What other advice do I have?

I rate Oracle Database nine out of 10. Oracle releases new versions every year. It's now on 21C, and they regularly provide security patches and bug fixes. The customer will have issues without them. I think Oracle is doing a good job. They are investing massive resources into development. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Oracle Database
December 2024
Learn what your peers think about Oracle Database. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
Christian Niembs - PeerSpot reviewer
Management Consultant at a tech services company with 201-500 employees
Consultant
Stable relational database management system with good partitioning and analytic functions
Pros and Cons
  • "Stable solution with analytic and partitioning functions that work well."
  • "Technical support and how they treat their customers need to be improved."

What is our primary use case?

I'm working as a BI consultant, so the usual use cases for this solution are creating data integration and building a data mart.

What is most valuable?

The features I found most valuable on Oracle Database are the standard features: partitioning and analytic functions.

What needs improvement?

Oracle's technical support needs improvement.

Oracle should really continue working on their cloud topics. Everything they're currently doing on the cloud is on the right path, but they need to continue working on it.

For how long have I used the solution?

I've been using Oracle Database for 15 years.

What do I think about the stability of the solution?

Oracle Database is a stable solution.

What do I think about the scalability of the solution?

As an on-premise solution, scalability depends on the hardware, but I find Oracle Database scalable.

How are customer service and support?

I contacted Oracle technical support in the past about a bigger issue and it was a hassle. On a scale of one to five, with one being the worst and five being the best, I'll give technical support a score of three.

Which solution did I use previously and why did I switch?

I'm using all kinds of products, and it's not that I'm switching from one product to another. The product I'm using will depend on the client. We choose products that would be the best fit for the architecture. Architecture and pricing are the main points for choosing which product to use for each client.

How was the initial setup?

Oracle Database is more complex than any other database that I have installed so far. On a scale of one to five, with one being the worst and five being the best, I'm rating the initial setup for this solution a three.

What about the implementation team?

I implemented Oracle Database in-house.

What's my experience with pricing, setup cost, and licensing?

Pricing for Oracle Database is on the high-end side. In addition to the standard licensing and fixed fees for this solution, there's a cost for implementation and additional services.

Their licensing policy also needs improvement.

Which other solutions did I evaluate?

I evaluated Microsoft SQL Server.

What other advice do I have?

I have experience with MicroStrategy and also with SQL server reporting tools. The last time I worked with MicroStrategy was two years ago. With Microsoft SQL Server Reporting Services, I didn't work with it for a long time. I'm not currently working with it.

I'm not much into development nowadays. The only tool I'm currently working with directly is any kind of database, or with Power BI, e.g. Oracle Database, SQL Server, Access, etc.

In our organization, we don't use Oracle Database. In my own company, we don't use this solution, because it's being used on the client side. I'm working as a consultant, so I'm using it and most of the other tools, always on behalf of my clients.

Deployment for this solution took an hour, and what I did was a fresh install, not an update. I just set up a new Oracle database to try out new things, and not for setting it up on the client site. I implemented it myself and didn't need a third party or a technical team to help with the deployment.

I have no idea on the licensing costs of Oracle Database because it's the clients who pay for the licenses.

If I would install a new database, I would not go for Oracle. If Oracle Database is currently installed in the company, then it's okay to use it, otherwise, I won't recommend it as a new installation. My reason for not recommending it to others is because of their bad license policy and how they've treated their customers badly, in the past.

I'm giving Oracle Database a score of eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technical Systems Support Manager at a hospitality company with 201-500 employees
Real User
A reliable solution
Pros and Cons
  • "The solution is a reliable database."
  • "Support is not available when one encounters problems."

What is our primary use case?

We use the product as a hotel solution, a hotel PMS program.

What needs improvement?

Support is not available when one encounters problems. The database has performance parameters.

It would be nice to be able to switch cluster features for creating multiple databases towards business continuity.

Installation of SQL Server is comparatively much easier than that of Oracle Database. 

For how long have I used the solution?

I have been using Oracle Database in excess of ten or fifteen years. 

How are customer service and support?

Support is not easily obtainable when one encounters issues. 

Which solution did I use previously and why did I switch?

There is no comparable difference SQL Server's usage and that of Oracle Database. They are both reliable databases. Owing to program decisions, certain products make use of Azure SQL and others Oracle. 

SQL Server has a considerably easier installation than Oracle Database. 

I give both Oracle Database and SQL Server a rating of nine out of ten. 

How was the initial setup?

SQL Server's installation is considerably easier than that of Oracle Database. 

What other advice do I have?

Both SQL Server and Oracle Database are deployed as private clouds. 

I rate Oracle Database as a nine out of ten. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1715061 - PeerSpot reviewer
DGM Data Centre at a manufacturing company with 10,001+ employees
Real User
Reliable, scales well, and easy to install
Pros and Cons
  • "They continue to improve and are always introducing new features."
  • "More integration, in my opinion, would be beneficial."

What is our primary use case?

All of our critical databases are running on Oracle Database.

What is most valuable?

They continue to improve and are always introducing new features.

What needs improvement?

More integration, in my opinion, would be beneficial.

For how long have I used the solution?

I have been working with Oracle Database for 20 to 30 years.

Because we have a long-term contract with the software team, we are always up to date. It's always the most up-to-date version.

What do I think about the stability of the solution?

Because Oracle Database is incredibly stable, it has been used for 20 to 30 years.

What do I think about the scalability of the solution?

Oracle Database is a scalable solution.

It is being worked on by the development team. As a result, it's reaching our entire organization's population.

How are customer service and support?

I have never contacted technical support.

Which solution did I use previously and why did I switch?

Previously, we were using NetVault. We also use MySQL.

How was the initial setup?

The initial setup is very straightforward.

What about the implementation team?

We have the necessary expertise to set up and deploy this solution in-house.

What's my experience with pricing, setup cost, and licensing?

We have a subscription.

What other advice do I have?

I would recommend this solution to others.

I would rate Oracle Database an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1616118 - PeerSpot reviewer
PCI DSS Program Manager at a financial services firm with 1,001-5,000 employees
Real User
Stable, reasonably priced, and straightforward to set up
Pros and Cons
  • "The solution is very stable."
  • "The quality of technical support could be better. They could respond faster."

What is our primary use case?

The solution is primarily used for the core banking system, for cloud disaster recovery, for business continuity planning, and lots of other business cases. We use it for the core banking system and card system for applications.

What is most valuable?

The Oracle BI, Business Intelligence, is its most valuable aspect. Oracle BI has been very helpful for me during my career. To have business analytics and to deal with big data with the multiple organizations I've worked for has been great.

The solution is very stable. 

We've found the solution to be scalable.

The initial setup isn't too complicated.

The pricing isn't too bad. 

What needs improvement?

Their cloud services should be improved and expanded. 

The quality of technical support could be better. They could respond faster.

For how long have I used the solution?

I've been using the solution for 12 to 15 years at this point. It's been well over a decade. I've used it for quite a while. 

What do I think about the stability of the solution?

The stability is very good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

What do I think about the scalability of the solution?

The scalability is there if you need it. It expands quite well.

How are customer service and technical support?

Technical support is okay, however, sometimes it takes a while for them to respond It would be nice if they were faster. We aren't 100%v satisfied with the level of service we get from them.

Which solution did I use previously and why did I switch?

I also use Microsoft.

How was the initial setup?

While it depends on the testing scenarios, depends on the application that we're going to serve, and depends on the hardware you're using, it's not hard. I wouldn't describe the process as complex. 

What's my experience with pricing, setup cost, and licensing?

We're fine with the licensing and costs. 

What other advice do I have?

We are simply customers and end-users. We don't have a business relationship with Oracle. 

I use various versions of the solution, however, every year, they release a new version and I end to install it. 

I use multiple deployment models, including on-premises and cloud. 

I'd give the solution a perfect ten out of ten rating. It really is a fantastic product. We've been very happy with its capabilities and reliability.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Irad Dukad - PeerSpot reviewer
IT Manager at Ducart
Real User
Top 10
Stable solution for running ERP software
Pros and Cons
  • "The solution is very stable."
  • "The solution is not easy to use and maintain."

What is our primary use case?

I use the solution to run my ERP software.

What needs improvement?

The solution is not for everyday use. It is not easy to use and maintain. As it is on a Linux server, all its maintenance is outsourced for management as a DBA. 

The interface could be more user-friendly.

For how long have I used the solution?

I have been using Oracle Database for 15 years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution could be more scalable. 

Which solution did I use previously and why did I switch?

I did not use other solutions prior to using Oracle Database.

How was the initial setup?

The initial setup is complex.

It can take up to 48 hours.

What about the implementation team?

We made use of an integrator. 

I pay to have the deployment and maintenance outsourced.

What's my experience with pricing, setup cost, and licensing?

There is a need to pay for a license for the solution. This must be done annually. 

The license is inexpensive. 

What other advice do I have?

We use the solution in an organizational setting. There are between 30 and 40 licenses. 

I would not recommend this product to just anyone, only to technical professionals. 

I rate Oracle Database as an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
IT Assistant at Hotel 2 Fevrier
Real User
Offers excellent backup security, is stable and powerful
Pros and Cons
  • "Offers a lot of backup security and is very powerful."
  • "The monitoring system is not very user friendly and could include a graphic interface."

What is our primary use case?

We are a hotel and the use the database for many things. It's connected to an API, and we use that to connect directly to the database. 

What is most valuable?

This is a powerful solution. It offers us a lot of backup security and we can make an image and a backup of the database every day. It's also very responsive so that when information is updated, it takes less than five seconds to update everything.

What needs improvement?

I think this solution could be a little more user friendly and they could include a graphic interface for the monitoring of the system. The current monitoring system is not very user friendly. 

For how long have I used the solution?

I've been using this solution for five years. 

What do I think about the stability of the solution?

Stability is solid and powerful. 

What do I think about the scalability of the solution?

The scalability is fine, we have about 50 people who have access to the interface - we have a front office team, managers, housekeeping team, finance, sales and others. There are lot of users eligible to connect and update information.

How are customer service and technical support?

The technical support is very good, they are very responsive.

How was the initial setup?

The initial setup is fine, it took about a day for deployment and some extra time for configuration. We use it for the hotel and that requires creating rooms, codes, things like that. It depends what you need to do. We were able to deploy the solution ourselves but for specific tasks you need support.  

What's my experience with pricing, setup cost, and licensing?

We pay an annual license fee to Oracle. 

What other advice do I have?

I would recommend this product. 

I rate this solution a 10 out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Download our free Oracle Database Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
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