The majority of the product is E-Business Suite and Oracle Utilities, while the rest is standard, customized product.
Head of Data Management Section at a energy/utilities company with 5,001-10,000 employees
Good dashboards, feature-rich, and integrates well with other Oracle products, but it's expensive
Pros and Cons
- "Oracle is somewhat user-friendly, and most customization or integration with Oracle-related projects is simple."
- "There are good dashboards and other features, but it was previously included in licensing. They are now charging for each and every feature. It was previously bundled."
What is our primary use case?
What is most valuable?
Oracle is somewhat user-friendly, and most customization or integration with Oracle-related projects is simple. Oracle will assist you if you have Oracle-related projects in your organization. It will not help you if you are different.
The dashboards are good.
What needs improvement?
They would not release new updates if products did not require improvement.
Other Oracle competitors charge less and offer very good products that are stable and scalable.
There are good dashboards and other features, but it was previously included in licensing. They are now charging for each and every feature. It was previously bundled.
For how long have I used the solution?
Oracle Database has been used by the company for over ten years. I've been with Oracle for over 20 years.
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What do I think about the stability of the solution?
The stability of the Oracle Database is good.
What do I think about the scalability of the solution?
Oracle Database is a scalable solution.
How are customer service and support?
Technical support is good, but it is costly.
How was the initial setup?
The initial setup is straightforward. It's easy.
What's my experience with pricing, setup cost, and licensing?
Because it is a bundled product, we have no choice but to purchase the Oracle Database.
Licensing, as well as support fees, are expensive and should be reduced.
What other advice do I have?
We use Oracle E-Business Suite and Oracle Utilities.
They have advertisements, and since Oracle Databases are used by 60% of the world, they don't need my recommendation; they are already publicizing it.
I would rate Oracle Database a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner

Deputy General Manager at a computer software company with 10,001+ employees
Offers high availability and good third-party integrations, but is very expensive
Pros and Cons
- "The solution is stable."
- "Technical support quality has dropped recently. They aren't as helpful or responsive as they used to be."
What is our primary use case?
The solution is primarily used for any persistent storage of data. It's a database and Oracle is very strong on the relational database side. It's great for NoSQL. Oracle Database is a strong relational database management system.
What is most valuable?
The solution integrates well with third-party products.
The high availability that it provides is definitely one of a kind. It's active-active and high availability.
The solution is stable.
The scalability is good.
They have worked to make the initial setup a bit easier.
What needs improvement?
They have improved a lot, however, recently it has been known that Oracle Database is very complex to manage. You need skilled people to manage it these days in the industry. The databases, which are very prevalent, are very developer-friendly, and most of the tasks are automated. You don't need to have a specialized DBA to look at the database stuff. That said, the ease of management for non-technical individuals could be better.
Technical support quality has dropped recently. They aren't as helpful or responsive as they used to be.
For how long have I used the solution?
I've been dealing with the solution for more than 15 years at this point. It's been a while.
What do I think about the stability of the solution?
The solution is very stable. It has good high availability and is very reliable. there are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
We have found the product to be scalable. If a company needs to expand it, it can do so. It's not a problem.
How are customer service and support?
Recently, I haven't had any experience with Oracle's tech support. However, I have heard it has gone down in quality. It's harder to get in touch with them. The support requests take a lot of time to resolve. On top of that, the kind of expertise or knowledge that someone would expect from the team is a little bit of concern now. They aren't as knowledgeable as they used to be.
How was the initial setup?
While the solution used to be quite complex and difficult, now they have improved it. It's easier. That said, I can say it is still on the complex side.
What's my experience with pricing, setup cost, and licensing?
Generally, when you buy Oracle Database, and if you're buying it for your own data center on the on-prem side, you have to go by the processor cores and the list price is around $47,500 for the enterprise edition per core.
It is a perpetual license; it is not something that you worry about on monthly basis. That said, they do have options now for the subscription-based model, however, there are more data points to be looked at. They have an offering called the data cloud and customer which is a subscription-based model. They can give you hardware plus some software licenses as well.
When it comes to Oracle and all the licensing policy that they have is very complex, the type of audits that they do is not really something that people welcome.
What other advice do I have?
We are a customer and an end-user.
In terms of deployments, you have an option to host it purely on-prem and you can arrange it to have some workloads on the cloud as well, as a hybrid approach. It is as if you are posting your databases on a private cloud in your own data center that way.
Normally, if someone has to look at different database options available, they would prefer an open-source product. They would go with Oracle if the application they want to host is not supporting any other database but Oracle. If a company has to go with Oracle, it is best to look into the possibility of hosting it on some cloud rather than on-prem.
I'd rate the solution at a seven out of ten. As a solution, it is not bad. The technology is great. It provides you with the features that you need. It is just that the cost and then the type of lock-in contract that you get into is not very attractive. As a product, from features and functionality alone, I would rate it a nine out of ten. However, when it comes to cost and other things, I'd rate it lower as there are open-source database options that are very good.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Oracle Database
March 2025

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System support engineer at a financial services firm with 1,001-5,000 employees
Quick to deploy, reliable, and scalable
Pros and Cons
- "The solution is very easy to use in general."
- "I would like to see more integration with other databases and the cloud as well as Microsoft's Office 365."
What is our primary use case?
We primarily use the solution to house our database applications and as a part of our ERP.
What is most valuable?
The solution has been scalable.
The stability is good. We find the product to be reliable.
The solution is very easy to use in general.
Its initial setup is quite straightforward. The deployment is fast.
What needs improvement?
I would like to see more integration with other databases and the cloud as well as Microsoft's Office 365. It should have, for example, a certificate that is then authorized in Oracle Databases so that easy division will be possible with other cloud solutions.
For how long have I used the solution?
I've been using the solution for eight to ten years at this point. It's been about a decade, or just under. We've used it for a long time in general.
What do I think about the stability of the solution?
The solution is reliable and quite stable. There are no bugs or glitches. It doesn't crash or freeze. The performance is great.
What do I think about the scalability of the solution?
The solution is quite scalable. It's not a problem if you need to expand.
We have about 18 to 20 users on the product currently. We have managers, admins, and engineers on the product.
How are customer service and support?
We do occasionally deal with technical support. For example, in the case of the wrong data entered in the ERP, support is required to purge out the wrong information.
Which solution did I use previously and why did I switch?
We did not use a different solution previous to Oracle. We've always used Oracle. We started using it at version 6 around 2006 or 2007.
How was the initial setup?
The initial setup is straightforward and simple. The deployment takes a maximum of one and a half to two hours. It's not difficult.
We only have and need one person for deployment and maintenance tasks.
What about the implementation team?
We are able to handle the installation ourselves.
What's my experience with pricing, setup cost, and licensing?
We have a license for Oracle Database. You need one in order to use it.
What other advice do I have?
In terms of versions, we are using currently 11G and we are planning to move to 12G in a couple of months.
I'd rate the solution at a ten out of ten.
I would recommend this solution to others considering implementing it.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Deputy Director of Digital Banking at IDBank
High performance, reliable, and scalable
Pros and Cons
- "The performance and reliability are the best features of the Oracle Database."
- "The client-side of Oracle Database could improve. The client graphic user interface works on Java and sometimes it freezes, these should be fixed."
What is our primary use case?
We use Oracle Database for automatic banking systems to store the information about the accounts, the card being used, and all the other customer profile information.
What is most valuable?
The performance and reliability are the best features of the Oracle Database.
What needs improvement?
The client-side of Oracle Database could improve. The client graphic user interface works on Java and sometimes it freezes, these should be fixed.
For how long have I used the solution?
I have been using Oracle Database for approximately 10 years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
Oracle Database is scalable, it is one of the most scalable solutions.
We have approximately 1,000 users using this solution. We plan to increase usage in the future.
How are customer service and support?
The support is very good, they have done some presentations in Armenia and we are working very closely with them.
How was the initial setup?
The installation is easy for a person who knows how to do it and for a person who is not familiar with this kind of tool it is difficult. However, generally, it is okay for me because I have worked with a DBA before.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive.
What other advice do I have?
I would advise others this is a stable and scalable product, which you need to use in case you have, for example, huge data. If you would like to have more transactions and a secure platform, this is a good choice.
I rate Oracle Database an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Technical Development Lead at a government with 1,001-5,000 employees
Easy to use with good performance and very good integrations
Pros and Cons
- "The ease of use has been great."
- "The product is pricey and expensive."
What is our primary use case?
Most of our applications are actually generating data on Oracle Database. They're connecting finance, HR, et cetera. Everything is on Oracle Database.
What is most valuable?
The stability has been very good. Its performance is excellent.
The ease of use has been great.
It's an excellent product. It's a pioneer.
The integration capabilities are very good.
What needs improvement?
The product is pricey and expensive.
For how long have I used the solution?
We've been using this product for well over a decade. We've used it for about 14 or 15 years.
What do I think about the stability of the solution?
The stability of the product is very good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The product can scale. If a company needs to expand, it can do so.
We have both internal and external users. The amount of users ranges into the thousands.
How are customer service and support?
We do use support. We actually pay for support and we have used them to assist us during implementation. They have been very helpful.
Which solution did I use previously and why did I switch?
We have a Microsoft SQL Server as well, however, a different team is working on it. I don't deal with it directly.
How was the initial setup?
While I did not actually implement the solution, I don't see where there would be any problem with the solution.
We have a technical team of 20 to 30 people who can handle deployment and maintenance.
What about the implementation team?
We have paid support. When we did an upgrade recently, we got support from Oracle in case there were any issues. They also offer support during installation.
What's my experience with pricing, setup cost, and licensing?
This is quite an expensive product. It's not cheap.
We pay a yearly licensing fee to Oracle.
What other advice do I have?
I'd rate the solution at a nine out of ten. We've been very pleased with the solution over the years.
If a company is considering implementing this solution, I would advise that they first look at their requirements. A company should look to see whether they actually need an Oracle Database or not as it's a costly solution. It may be possible that the unique company requirements may be able to be covered via a cheaper database. However, they won't know for sure until they properly do an evaluation.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
ERP Manager at a manufacturing company with 1,001-5,000 employees
All our financial data, as well as sales, revenue and all other data is there, and it's easily accessed.
What is most valuable?
Our backend Database is for JDE. Complete enterprise system runs on JDE Oracle Database. But the original, older v9 does support JDE the older platform because all our financial data, as well as sales, revenue and all other data is there, and it's easily accessed.
How has it helped my organization?
Everything, because we are the customer for database ... all our applications not only JDE, ERP or some third party applicants APK's also have the backend for Oracle. Because of the flexibility as well as performance wise and as well as data volume, we have huge volume stored. So, other databases cannot provide that kind of flexibility.
What needs improvement?
Right now, we are very happy. I mean, I don't know what R&D are doing. We are not any looking specifically for anything else. As right now what is available is great.
So far we didn't find any demerits, I mean false reproductions in the database.
So, it's running very well for us.
For how long have I used the solution?
I've used it for 16 years.
What do I think about the stability of the solution?
It's very good because Oracle supports very nice and releases some versions and as well as technical support from Oracle itself is very good.
What do I think about the scalability of the solution?
There was no issue with scalability. If you talk about database size it can store high volumes of data.
How is customer service and technical support?
They are very responsive and as well as knowledgable. If you have any questions or issues, you can search the questions and find the answer yourself, without even talking to a representative. If there is something else they need to know, they call immediately.
How was the initial setup?
It's easy.
What other advice do I have?
There's no other database that supports us like Oracle. My recommendation is, if you are starting a new system for example, I recommend a backend database because it's a universal support. Any applications you can use in the Oracle Database. For example, if you go for iSeries, it supports only db2. Oracle is not like that. It supports SAP, it supports JDE, it supports any. So, it's a universal database.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Data Engineer at a aerospace/defense firm with 10,001+ employees
It provides the ability to have portability for all the various databases, making things a lot more flexible in terms of availability and shortening the time of upgrades.
Valuable Features
I think the most valuable feature of Oracle 12c is the ability to have portability for all the various databases. You didn't used to have that option and that functionality, so that's made things a lot more flexible in terms of availability, and shortening the time of doing upgrades, and things like that. I really like the flexibility.
Improvements to My Organization
I'm not quite sure exactly how long we've been using it, but in my experience, it's certainly provided us a lot more flexibility to do various things from an organizational perspective because of the database portability. It's a high-cohesion solution in terms of different applications and tools that are available to work with it.
Room for Improvement
Oracle is already working on improvements and in the process of adding new features, such as cloud support. It's just a matter of getting the resources to obtain and use them, and to build our existing system on top of it. I look forward to that.
Use of Solution
I've been using Oracle for about six or seven years, and I've been using 12c in the last couple of years.
Deployment Issues
We didn't have any issues with deployment.
Stability Issues
12 seems to be a little bit more stable than 11 used to be, although, knock on wood, we still use a little bit of 11.
Scalability Issues
We haven't had to do a whole lot of scaling. It's been pretty static in terms of our utilization of it. For any scaling we've had to do, it's scaled to our needs.
Customer Service and Technical Support
They're knowledgeable, proactive. It helps working in a enterprise environment as opposed to working for smaller shops that they don't get that same type of attention.
Initial Setup
The initial setup was pretty straightforward.
Other Advice
It's the way to go. It's the cutting edge, but it's not the bleeding edge, and you can certainly build upon it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Managing Director at a financial services firm with 201-500 employees
Stable and scalable database platform with a straightforward setup
Pros and Cons
- "Scalable and stable database platform. Setting it up was straightforward."
- "We'd like for its price to be a bit lower, both for licensing and support. As it is a top-of-the-line product, it's a bit expensive."
What is our primary use case?
Oracle Database is the database we use for one of our core solutions.
What needs improvement?
The price for Oracle Database could be better. It's a top-of-the-line product, so it's a bit expensive. We'd like for its price to be a bit lower, both for licensing and support. This is the only area for improvement I could think of for Oracle Database.
For how long have I used the solution?
We've been using Oracle Database for two years.
What do I think about the stability of the solution?
Oracle Database is a stable product.
What do I think about the scalability of the solution?
Oracle Database is a scalable product.
How was the initial setup?
The initial setup for Oracle Database was straightforward.
What about the implementation team?
We implemented this product in-house. The process was straightforward, so we could do it ourselves.
What's my experience with pricing, setup cost, and licensing?
The licensing and support pricing for Oracle Database is a bit expensive, as it is a top-of-the-line product. We pay for this product yearly.
Which other solutions did I evaluate?
We used MySQL.
What other advice do I have?
We are using the Enterprise version of Oracle Database, but I'm not sure about the exact version number.
I'm satisfied with this product. Oracle is a global, top database platform, so there isn't anything I'd like to change or add to Oracle Database.
We have 30 users of this product, and we currently don't have plans of increasing that number. For the deployment and maintenance of this product, we have two or three persons in charge, e.g. admins.
I have no complaints about Oracle Database, so I never got to contact their technical support team.
I'm recommending this product to others who are looking into implementing it.
My rating for Oracle Database is eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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