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it_user1215906 - PeerSpot reviewer
Sr. System and Storage Administrator at a government with 51-200 employees
Real User
Stable, flexible, and very user-friendly
Pros and Cons
  • "You can scale the solution if you need to. Its scalability is good."
  • "The solution is a bit expensive."

What is our primary use case?

We primarily use the solution for critical financial applications.

What is most valuable?

The solution is very stable. The performance is quite good.

The product has been very user-friendly and very easy to use.

The flexibility is very, very good. 

You can scale the solution if you need to. Its scalability is good. 

What needs improvement?

The product could offer easier ways to configure everything.

The initial setup could be more simple and straightforward.

Technical support could be quicker to respond to queries. 

The solution is a bit expensive.

For how long have I used the solution?

I've been using the solution for about two years or so. It's been a while.

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February 2025
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What do I think about the stability of the solution?

The solution has proven to be very stable. The performance is good. There are no bugs. It's not glitchy. It doesn't crash or freeze on us. It's reliable.

What do I think about the scalability of the solution?

The scalability of the solution is very good. If a company needs to expand it, it can do so easily.

We do have plans to continue to use the product in the future.

We have about 100 users on the solution currently.

How are customer service and support?

We've dealt with technical support in the past and found them to be slow to respond. They should work on getting back to clients faster in the future.

How was the initial setup?

The solution's initial setup isn't as straightforward as it could be. It's an aspect that could be adjusted.

If a company has all the prerequisites and all of the deployment considerations on hand, the deployment time is about one hour. It shouldn't take too long.

We have two administrators on our team that are capable of handling any maintenance that may be required. 

What about the implementation team?

We handled the implementation ourselves. We didn't require any outside assistance in the form of a consultant or integrator. We handled everything in-house. 

What's my experience with pricing, setup cost, and licensing?

We pay for licensing on a yearly basis.

It's a bit expensive. We would like it to be a bit cheaper.

What other advice do I have?

We are using the latest version of the solution. I cannot recall the exact version number at this time.

I'd rate the solution at a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1264416 - PeerSpot reviewer
Domain architect at a financial services firm with 10,001+ employees
Real User
Easy to set up on their engineered systems, but the support needs improvement and they are pricing themselves out of the market
Pros and Cons
  • "It is easy to set up on their engineered systems."
  • "It needs to be more stable, as recently we have experienced some issues."

What is our primary use case?

The primary use case of this solution is as part of our financial systems.

What is most valuable?

It is easy to set up on their engineered systems.

What needs improvement?

It needs to be more stable, as recently we have experienced some issues.

The support should be more customer-friendly.

The pricing should be reduced.

For how long have I used the solution?

I have been using Oracle Database for a few years.

We are using the latest version.

What do I think about the stability of the solution?

It used to be stable and scalable, however, we have had recent stability problems on the Exadata platform.

What do I think about the scalability of the solution?

We have the necessary number of people using the application.

How are customer service and technical support?

We have Oracle support but we are not satisfied with it.

It needs to be responsive, and more customer-friendly.

Which solution did I use previously and why did I switch?

We use different products for different requirements.

We are switching away from Oracle.

When it comes to storage, we are a large organization with many different databases. We haven't migrated between the databases, however, that is now starting to happen as we are moving off Oracle. We won't remove it completely, but we are moving away from it.

How was the initial setup?

It depends on how it is being deployed. For example, if you have multiple designs and you are deploying it on their engineered systems then it's not complex. But if you are running it on a traditional hardware system then it is slightly complex.

I don't know how long it would take to deploy on the monitoring systems, but on the engineering systems, it would take two to three hours.

What about the implementation team?

We did not use a consultant, vendor, or reseller to deploy this solution. We implemented the database ourselves. The engineering system is always done by Oracle, and we don't have a choice. Oracle always deploys the physical equipment.

We have a team of 12 to maintain this solution.

What's my experience with pricing, setup cost, and licensing?

They are pricing themselves out of the market.

What other advice do I have?

We will continue to use this solution in the future.

I wouldn't recommend Oracle Database to others who are planning to use it.

I would rate it a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Oracle Database
February 2025
Learn what your peers think about Oracle Database. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
Alain Orlanes - PeerSpot reviewer
Manager at WSI
Reseller
Top 10
Reliable solution that is transparent to the end users
Pros and Cons
  • "It is a reliable database warehouse solution that is transparent to the end user."
  • "The pricing is the one sticking point for the solution because it is very expensive."

What is our primary use case?

I am an end-user of the Oracle database. The only use of Oracle is the repository of the data. So from the end-user side, it is transparent. A database is a good database if it does not slow down production or data processing. That the database prevents data from being exposed to any malware or any malicious scripting is a good idea. Oracle has these capabilities.

What is most valuable?

Oracle is simply a reliable data warehouse for us.

What needs improvement?

Our Oracle database is very expensive, so probably the cost is an area that can be improved. The cost of the product.

The actual features that might need to be improved is a question that is better answered by any IT person or administrator because they know specifically what are the limitations and what the challenges that they face in using the product or the brand.

On the end-user side, it is all transparent and we depend completely on the administration to care for the stability of the product. So we do not know what they experience on the administrative end as we are isolated from those issues. I don't know if the services are slowing down or if there's an issue and the product is not performing as expected.

If something happens and there is a switchover to using the back-up or something like that, we do not see any of that as end-users. 

For how long have I used the solution?

I have been using the product for about 12 years with the same company.

What do I think about the stability of the solution?

I do not have any idea about the specifics of the stability because that is usually taken care of by the IT department. From an end-user standpoint, the stability is very good. At least that is the case for us as the IT department is doing their job.

What do I think about the scalability of the solution?

But definitely as of this moment, due to the COVID crisis, we are not going into the direction of expanding any software or hardware inventory. Everything was put on hold to maximize the usage of current assets.

But of course, Oracle is a scalable solution. We are hoping to go in that direction. If you have a solution that is not scalable, then you probably will be left behind. All software seems to be taking that direction in offering scalability and flexibility.

Oracle can be deployed into whatever architecture you have right now. Whether it be on-prem, on the cloud, or a mix or hybrid. Probably that is a good point for Oracle.

How are customer service and technical support?

I have not heard about any problems with technical support from Oracle and I also do not hear about any escalations regarding support from our IT department. I have not heard about any reports that the Oracle Database has been down.

So the product is good and the back-end support is good.

Which solution did I use previously and why did I switch?

We have been using this Oracle solution from the time that I arrived at this company so there has not been any other product in use.

How was the initial setup?

The setup is taken care of and maintained by the IT and administration. 

What's my experience with pricing, setup cost, and licensing?

I am not exactly sure of the precise cost, but I do know that the cost of the product is very expensive compared to some other solutions. Even though we are in a third world country, we do not enjoy any discount for our situation and economy.

Which other solutions did I evaluate?

As far as I am aware this is the only product that was considered because of its reputation and performance.

What other advice do I have?

The advice I have for other people considering this solution is that if they have money then they should go for it. We do not experience performance issues or trouble with throughput.

It is probably a good idea to do some research for use in documentation which can be searched or located on the Internet. I think every company that is looking into creating value from their software assets, they have to do research or evaluation first on the Internet.

They should be sure, before making an investment that the product fits their requirements, probably they will contact a distributor or supplier to get the product.

The next important step would be the proof of concept. They must try to do a POC or work with a demo and see if the Oracle Database can solve the pain points that they are having right now.

One factor they can not forget is the budget. If the product fits their needs but not their budget, they will have to try to fit their budget to the product and make it work perhaps by scaling usage.

On the scale from one to ten, with one being the worst and ten being the best, I would rate Oracle Database as probably around and eight-out-of-ten. That is a good rating. The price is really the only thing which is holding it back from a better score.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Database Analyst at Talbots
Real User
Good performance, stability, and scalability, but the documentation needs to be improved
Pros and Cons
  • "This solution has the best performance, bar none."
  • "The documentation needs improvement because as it is now, providing support is a headache."

What is our primary use case?

I use this solution as a DBA on AIX and Linux.

How has it helped my organization?

This solution was great for a while until Oracle became adversarial with its customers and the professionals who support their products.

What is most valuable?

This solution has the best performance, bar none.

What needs improvement?

Oracle needs to stop suing users.

The documentation needs improvement because as it is now, providing support is a headache.

For how long have I used the solution?

I have been using this solution for twenty years.

What do I think about the stability of the solution?

This is a stable solution.

What do I think about the scalability of the solution?

This solution is extremely scalable.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Technical Project Manager at a financial services firm with 1,001-5,000 employees
Real User
RAC clustering allowed us to improve performance and provided additional redundancy
Pros and Cons
  • "Significant assistance in tuning both the migration process and the production database was provided by Oracle Consulting Services, which provided excellent and very professional advice."
  • "It provided better insight and diagnostics when data problems were encountered by the application."
  • "RAC clustering allowed us to improve performance and provided additional redundancy."
  • "Initial setup was complex because of the odd way the application used the database, the application vendor's conversion tools, and our stringent requirements."

What is our primary use case?

Most recent involvement was the migration of a large database from a non-relational legacy database requiring redundancy with aggressive recovery time objectives (RTO) and recovery point objectives (RPO) for the disaster recovery (DR) environment. We also had a requirement to have the migration completed and the data validated within a single long weekend. 

Significant assistance in tuning both the migration process and the production database was provided by Oracle Consulting Services, which provided excellent and very professional advice.

How has it helped my organization?

Switching to Oracle significantly increased stability of the application, and enabled ongoing growth of the application's data. It also provided better insight and diagnostics when data problems were encountered by the application.

What is most valuable?

RAC clustering allowed us to improve performance and provided additional redundancy. In general, the enterprise-grade features of Oracle are second to none.

What needs improvement?

In the case noted above, the converted legacy data was stored as XML. The 11gR2 version we converted to stored it as a Character Large OBject (CLOB). The next version of Oracle has a native XML data type, which provides better support for indexing the XML data.

For how long have I used the solution?

More than five years.

What do I think about the scalability of the solution?

Because of the way the application used the database, we found that two data servers increased performance, but a third one decreased it. This was a limitation based on the way the legacy application configured and used their data and how they did their own locking, which made their lock table a hotspot for the clustering, among other issues.

How are customer service and technical support?

There was a bit of a learning experience on how to escalate an issue, but once we got through that, the vendor support was really very good.

Which solution did I use previously and why did I switch?

The previous solution was a non-relational multi-valued database called jBASE.  The database size was exceeding the application vendor's recommended maximum for that database, but their application had the ability to use a number of relational databases with their enterprise features as an alternate data store allowing continued growth.

How was the initial setup?

Initial setup was complex because of the odd way the application used the database, the application vendor's conversion tools, and our stringent requirements.

What about the implementation team?

Implementation was done by a combination of the vendor, the application vendor, and in-house. The vendor teams were exceptionally good.

What was our ROI?

The ability to continue growing and increased stability were our non-negotiable points.

What's my experience with pricing, setup cost, and licensing?

Be prepared to pay for consulting services, and do not underestimate the time required to find and hire good quality database administrators. Also, carefully evaluate your sizing and performance requirements, involving if you can, both the application vendor and Oracle consultants.

Which other solutions did I evaluate?

In addition to Oracle, we evaluated SQL Server and DB2.

What other advice do I have?

Do a couple dry runs do thorough testing to ensure that everything will work as expected.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Irad Dukad - PeerSpot reviewer
IT Manager at Ducart
Real User
Top 10
Stable solution for running ERP software
Pros and Cons
  • "The solution is very stable."
  • "The solution is not easy to use and maintain."

What is our primary use case?

I use the solution to run my ERP software.

What needs improvement?

The solution is not for everyday use. It is not easy to use and maintain. As it is on a Linux server, all its maintenance is outsourced for management as a DBA. 

The interface could be more user-friendly.

For how long have I used the solution?

I have been using Oracle Database for 15 years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution could be more scalable. 

Which solution did I use previously and why did I switch?

I did not use other solutions prior to using Oracle Database.

How was the initial setup?

The initial setup is complex.

It can take up to 48 hours.

What about the implementation team?

We made use of an integrator. 

I pay to have the deployment and maintenance outsourced.

What's my experience with pricing, setup cost, and licensing?

There is a need to pay for a license for the solution. This must be done annually. 

The license is inexpensive. 

What other advice do I have?

We use the solution in an organizational setting. There are between 30 and 40 licenses. 

I would not recommend this product to just anyone, only to technical professionals. 

I rate Oracle Database as an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior System Administrator / CyberSecurity Analist / SQL Server DBA at Glintt
Real User
A robust multi-model database management system
Pros and Cons
  • "I like that it's a robust product. It has very good features. One good feature is Oracle REX because, in SQL Server, we don't have that. SQL Server has something similar, but it's not the same stuff."
  • "It's not very user-friendly, and it's a little complex. Another issue that I don't like is the licensing complexity."

What is our primary use case?

We developed some products, and most of them run in Oracle because our company is an Oracle partner. In fact, we're using Oracle and SQL Server, and I have more experience with that (SQL Server). But the main core of the company is more related to Oracle.

How has it helped my organization?

More robust product

What is most valuable?

I like that it's a robust product. It has very good features. One good feature is Oracle RAC because, in SQL Server, we don't have that. SQL Server has something similar (SQL Server AlwaysOn), but it's not the same stuff.

What needs improvement?

It's not very user-friendly, and it's a little complex. Another issue that I don't like is the licensing complexity. It's because of the SQL Server. We have several distinct editions, and I know that if I get the Enterprise Edition, I will have all the products. But with Oracle, I can get the Enterprise Edition, but if I need some kind of encryption, I need to pay more. If I need some kind of replication, I need to pay more, and so on. Every time my team needs some of this stuff, we have to ask Oracle. So, what's the point of the license?

For how long have I used the solution?

I have been dealing with Oracle Database for more than 20 years.

What do I think about the stability of the solution?

I think it's a stable product, but we had to add some special patches in the past because of bugs in the product, especially on Oracle REX. 

How are customer service and technical support?

We always have support from Oracle.

How was the initial setup?

The initial setup is more complex than SQL Server. SQL Server is very easy to set up and log in. Oracle is a little more complicated.

What's my experience with pricing, setup cost, and licensing?

Oracle Database is expensive. We also need to buy additional products.

What other advice do I have?

I would recommend Oracle Database to potential users. But I would tell them that it depends on their main goal. It depends on how they want to use the database. They also have to consider the costs because Oracle is more expensive. 

On a scale from one to ten, I would give Oracle Database an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1458435 - PeerSpot reviewer
DBA Dept. Manager at a computer software company with 501-1,000 employees
Real User
Flexible, with helpful features such as Application Clusters and Data Guard
Pros and Cons
  • "Oracle Database is very flexible."
  • "The price of the Oracle Database should be cheaper."

What is our primary use case?

You can put any application on Oracle, but it is especially used for financial and billing use cases.

What is most valuable?

Oracle Database is very flexible.

Two of the valuable features are the Application Clusters and Data Guard.

What needs improvement?

The price of the Oracle Database should be cheaper.

For how long have I used the solution?

I have been using Oracle Database for approximately 20 years.

What do I think about the stability of the solution?

The stability is good, and we plan to continue using it in the future.

What do I think about the scalability of the solution?

This is a scalable product. You can grow, and you can add things to do. We have approximately 10,000 users in our organization.

How are customer service and technical support?

I use technical support once in a while and I find that they are improving. Over the years, there has been a big improvement in terms of support.

Which solution did I use previously and why did I switch?

Prior to Oracle, I ran Adabas. Currently, I also use MySQL.

How was the initial setup?

We have done hundreds of installations. Some of them are quick, whereas others take a long time. There is no one answer as to how easy or difficult it is to set up.

What about the implementation team?

We have five database administrations who maintain it.

What's my experience with pricing, setup cost, and licensing?

The pricing is expensive, which is a major issue. We pay a yearly maintenance fee.

What other advice do I have?

The Oracle Database is a monster, with many faces and many parts. It can be used for everything. I cannot see any room for major improvement, other than perhaps the price.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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