Oracle Fusion Cloud ERP Reviews

I have been doing SAP business since 2002, but for the last two years, I have switched to Oracle. We work with Oracle Fusion, Oracle Cloud application, and Oracle ERP. Our projects are primarily in the USA, and my team is involved in consultancy roles, conversion, migration, and reporting.

Oracle's proprietary cloud technology provides more from the technology and security side than SAP, which uses other hyperscaler services. This has made Oracle a better fit for our cloud needs.

Oracle has proprietary cloud technology and provides high levels of technology and security. Oracle's cloud applications, such as Oracle Fusion and Oracle ERP, are high quality, especially in terms of technology integration and robustness.

Oracle needs to be more adaptable to the market. Their methodology of implementation is very rigid. They need to increase flexibility in their approach and the methodology of implementation.

Our team has been working with Oracle Fusion applications for around two years.

Oracle is very strong in cloud-level integration and services at the moment. Its scalability, especially in a multi-cloud environment, is very robust.

I was doing SAP business since 2002 but switched to Oracle two years ago because Oracle's cloud technology provided better technology and security aspects.

Our team in Serbia focuses on implementation services, not on selling licenses or technology.

The pricing for Oracle Fusion is highly competitive but depends on the market. It is very suitable for large and middle-sized companies. For smaller companies, it might be a little expensive. For high-tech smaller companies, it is quite suitable and provides a good solution.

Oracle Fusion Cloud ERP may not be suitable for every type of business. If you want to make customizations or changes, it might cause a lot of problems. It is important to adopt Oracle solutions as they are without many custom changes.

I'd rate the solution nine out of ten.

We use Oracle ERP Cloud as the main source of data storage and financial management. Our complete financial record is securely stored there. 

I find that the overall framework and database structure is quite comprehensive. I appreciate the opportunity to be part of the Oracle ERP community as it offers a multitude of possible solutions to any existing question. 

There are certain limitations compared to other solutions. The database is outdated and quite rigid. As the global market of this kind of software solution is getting competitive, it would be advisable to enhance the customization of the existing tools. 

We have been using this solution for two years now. 

We encountered challenges with the solution's stability. There were some situations when we tried to get access to the cloud but we got kicked out from the browser. We did not experience this with other websites, so it was related to Oracle ERP itself. 

In terms of performance, I find this solution to be quite scalable.

The level of customer service provided by Oracle ERP Cloud is below expectations. There have been certain requests from our side that were not answered properly. I find their support team to be unknowledgeable and unacquainted with all the bugs and known defects of the solution. That might be due to the complexity of the database structure. Overall, their customer service and support are quite dissatisfying. I would rate it three to four out of ten.

Negative

The initial setup was quite difficult. Normally, with other ERP solutions, you would get everything ready to be implemented and deployed, but with Oracle ERP Cloud, our team had to map and register all of the data by themselves. It takes two or three people and more than half a day.  

Oracle ERP Cloud is on the expensive side and there could be a possibility for a more affordable pricing structure compared to other solutions. We have an ongoing annual licensing arrangement with them, but it is quite complex to establish a long-term relationship with this platform. My advice would be to think twice about choosing this solution unless you have a strong finance and support team that can facilitate the process.

Our company faced some setbacks regarding performance on certain requests from our clients. There are significant limitations in customization that disrupt the normal flow of the business operation. Oracle ERP Cloud provides quarterly updates and it takes time to check all of the tools and test out the functions, so that raises a concern about data control and potential downtime of operations. 

I would rate the solution a six out of ten.

The solution is primarily for finance and accounts. It's spread across multiple industries, including service, trading, and a bit of manufacturing.

The product brings a fair bit of accountability into the system. There are checks and balances. The maker-checker and workflow are in place. Certain transactions that require a bit of system-based controls, validations, and logic are enforced better. These are the reasons why I prefer the tool. The solution helps me organize things in procurement. Earlier, it used to be outside the books in Excel. About 30% to 35% of the data in Excel has come into the ERP. To that extent, the tool is automated.

The user interface is the best feature. The dashboards are good.

The ability to customize must be improved. The tool must enable users to customize the reports.

I have been using the solution for 15 to 17 years.

I rate the tool’s stability a ten out of ten. There were no bugs. If we do not factor in a business scenario, it will be a problem. It is part of the business requirements.

Almost 8000 employees use the solution in our organization. The vendor gave us a middleware area to customize. Technically, though it is a cloud solution, there is a middle layer. I rate the scalability a seven or eight out of ten.

If a support person knows something the client needs, they must tell the client quickly. The support people keep trying, experimenting, and then come back to us with a solution. It is not professional. The technical partners are not competitive enough to give solutions within the accepted SLAs. They do their own experiments, take their time, and come back with a solution.

Neutral

The initial setup was complex. An end user cannot do it. It can be best done by implementation or technical partners. I rate the ease of setup one out of ten. We must do a business study before implementation. The core implementation and installation took 24 days.

We cannot implement the tool. We must have a partner to help us deploy the solution. The deployment is not that user-friendly.

Only one out of ten businesses in India could afford the product. The tool’s price must be improved.

I prefer project management software like Jira over a project management module that is part of a larger software. A software dedicated to project management will give us more versatility and functionality. I have used Microsoft Dynamics before. Dynamics was very inferior to Oracle Fusion 20 years ago. Today, the gap has been substantially reduced.

I would recommend the product because of its ability to customize and extract work. I will not recommend it because it is expensive. Overall, I rate the product a seven out of ten.

We use the solution to manage financial well-being, organization, and human resources.

We haven't fully unlocked its potential. Oracle ERP Cloud can benefit us through increased employee resource management. Implementing it requires robust planning tools and strong alignment with our broader business strategy.

I have been using Oracle ERP Cloud for 17 years.

The product is stable, but there is a concern in our network.

Around 3500 users are using the solution.

Oracle ERP Cloud is a great tool. We're not using it to its full capability. It's a matter of one doing their research and comparing, but the team can do much more than what we are using it for currently.

Overall, I rate the solution a nine out of ten.

The solution has a strong customer base for financial applications, including general ledger, accounts payable, fixed assets, and cash management. They're doing well in these areas.

It offers real-time analytics through Oracle Transactional Business Intelligence, which helps build analytical reports on the data model. It also has Fusion Intelligence, a data warehouse integrated with the database that offers real-time data integration and prebuilt analytical reporting. These are standard features of the product.

The procurement module in Oracle Fusion Cloud ERP is comprehensive. It covers purchase orders, sourcing, supplier selection and onboarding, supplier portal, and features like Punch Out for connecting to third-party ordering websites. They also have EDI integration, which are all cool features.

Many of our clients previously had decentralized architectures with multiple applications, struggling with financial and management reporting. The solution offers a wider stack and scope of applications, catering to multiple client bases and application requirements. Its UI also provides a good user experience, which helps with client adoption.

The solution has several advantages as a SaaS product. It continuously improves and enriches its product with quarterly upgrades and new updates. It stays on top of industry best practices and standards, which isn't always possible for businesses. Since the tool  is cloud-based, it's much easier to manage and maintain compared to client deployment models. Oracle manages the infrastructure, so it doesn't require much management effort on our part.

The AI functionality is great. In the latest release, they introduced about 50 AI features. A digital assistant integrated into the product helps users navigate through different communication channels like chat, audio, and voice. It provides recommendations and insights quite well. They also have AI for document handling, like scanning and creating invoices automatically.

They have a product for predictive analytics used mostly in manufacturing industries. It integrates with IoT sensors to perform predictive analysis on production machines. They also have an analytics-driven UI with alerts to help users take action based on collected data.

We did face some challenges during the implementation of Oracle Fusion Cloud ERP. Certain requirements were not met by the standard functionality, so we had to customize and build custom applications on top of the solution. But overall, I think it stacks up well as a standard product.

It should  improve their customer support. Sometimes, service requests stay open for a while, and we don't always get clear resolutions. They're still scaling up to handle the frequent updates and changes that come with a SaaS product.

I have worked with Oracle Fusion Cloud ERP for three to four years.

I worked with Oracle E-Business Suite for about ten years and also with custom Oracle applications. I stopped working with Oracle E-Business Suite about four to five years ago when I transitioned to Oracle Fusion Cloud ERP.

The implementation time can vary greatly. Some small-scale implementations take about 8-9 months, while larger global deployments can take 3-4 years. I don't think much needs to be simplified in the implementation process. The tool keeps improving the features and product stack, and they have a framework with standards and guidelines for implementation.

Oracle Fusion Cloud ERP is reasonable and recommended for medium-sized enterprises. It might be a bit expensive for smaller businesses, but it is a good product if they have sufficient users.

I would recommend Oracle Fusion Cloud ERP to others. Other products in the market, such as Microsoft Dynamics, SAP, and Salesforce, cater to different use cases or customer bases. I might be biased since I've been working with Oracle for several years, but I'd rate Oracle Fusion Cloud ERP an eight out of ten. 

We are using a multi-tenanted cloud. ERP Cloud is a core financial accounting system. It is the backbone of all the financial reporting in our organization. We are moving more and more of our business that use legacy systems to Oracle.

The product has good functionality.

We have had concerns about the security and flexibility of the application. The approach with Oracle ERP Cloud should be more holistic rather than user or computer-based.

I would like to see a self-service solution around receivables. This exists with payables, but not with receivables.

Oracle has a mechanism to vote for new ideas, solutions, and features that should be introduced, however, it is like a black box. Your vote goes in, but nothing ever comes out of it. 

I have been using Oracle ERP Cloud for seven years.

Oracle ERP Cloud is stable. After the first month when we went live, each month's closing period has been smooth and exactly as expected.

To maintain the solution, we have 70 people. Some of these are shared resources and not full-time staffing for Oracle alone. We handle multiple platforms and have a lot of data that travels through multiple systems that land in Oracle. You need people to manage what data they have actually pushed into Oracle and what data they have pushed out of Oracle. 

The solution is scalable. We are underutilizing this product at the moment, so scalability is not an issue. The core number of users for this application would be approximately 300 including end users, system administrators, makers and checkers, supervisors, and people who control the chain management as part of the configurations.

We have been using PeopleSoft. PeopleSoft was used for HCM and Core Financials. We have only migrated Core Financials to Oracle ERP Cloud.

Because of the size of our data footprint, the initial setup was complex.

Oracle Consulting assisted with providing solutions for certain designs in terms of architecture. The entire deployment, including moving from the previous solution and making all the configurations run smoothly, took two years.

The pricing for Oracle ERP Cloud is on par with other top solutions. We are primarily a user-centric model of the transactional model in terms of what people do enter. This is centralized, so licensing costs for a user are not a concern in our case. 

We have a bundled five-year contract that includes technical support, and all features with no additional payment required.

I would rate this solution an eight out of 10 overall.

I am the ITC general manager with our company in Libya. I am responsible for all the ERP projects in our sector in the country. Four of our subsidiary companies have implemented Oracle ERP Cloud.

We are using a hybrid solution, using some Oracle solutions and using our own cloud service to host the server.

Maintenance of the solution requires a team because we also support our subsidiary.

We are using a hybrid solution so that we can use full sets.

Oracle ERP Cloud could improve the payment transfer. In Libya, the local pay is on the cloud, only there one can see the payroll, so it is very important for us to have a payroll model added.

Oracle ERP Cloud is a stable solution.

The solution is scalable enough for our needs.

Technical support is good, however, sometimes we do need to wait for an answer.

Positive

The solution's initial setup is straightforward.

Prior to Oracle ERP Cloud, we were using either SAS or Oracle Cloud Infrastructure. Moving to this new solution, we can unify the previous versions.

We have an annual license with Oracle, however, if we need additional features we do pay for them.

In our situation, the solution needs to handle working with other countries. We need special features and that's why we have a payment agreement regarding the support and transfer.

I would rate Oracle ERP Cloud an eight out of ten.

Oracle Fusion Cloud ERP is used in inventory management, supply chain, purchasing and all HR processes. 

The solution is highly configurable. Oracle Fusion Cloud ERP is also more affordable than other competitor on-prem solutions and provides an advanced UI experience. 

Oracle Fusion Cloud ERP can support all types of core financial management tasks for our organization's customers. 

For economically weak countries, the solution's price appears expensive. 

I have been using Oracle Fusion Cloud ERP since 2006. 

The solution is primarily stable, except for a few rare performance fluctuations. I have witnessed 95% stability in the solution. 

The scalability of the solution depends upon the new legal entity definition and operation grid. The number of licensed users can be easily increased for the solution, so there are no obstacles with the scalability. 

I would rate the tech support an eight out of ten. 

Positive

The setup process of Oracle Fusion Cloud ERP is quite easy, especially when Oracle Functional Setup Manager is used. The implementation strategy depends upon the project dynamics because, in some cases in our company, we set up the solution module by module, but sometimes, as per the customer's expectation, all the modules are implemented centrally in one or more pilot entities before rollout. 

Depending on the scope of the project, 5 to 25 professionals might be needed to deploy Oracle Fusion Cloud ERP. Maintenance is not difficult, as general support and cloud customer connect channels are available for assistance. Sometimes, local support or maintenance services need to be procured from a consultancy. 

It's a cost-effective solution that can provide customers with a satisfying ROI. 

The solution's pricing is reasonable in the global market but not in Turkey, which is mainly due to the country's poor economic condition. I believe the vendor should provide some flexibility with the minimum number of licenses or general discounts for the Turkish market and mid-sized companies. 

The Oracle Transactional BI is being embedded with Oracle SaaS solutions by the vendor, so the product becomes highly configurable, and it meets the majority of our organization's reporting and decision-making requirements. 

Oracle Fusion Cloud ERP is highly configurable, and all the local requirements of our company's customers can be implemented easily. The solution also has sophisticated integration capabilities, so while adapting to regulations, it can be integrated with any government-authorized or legal third parties, helping our organization cover registration and local needs. 

The Oracle Fusion Cloud HCM holds AI and machine learning features which makes it a powerful HR solution. For instance, for recruitment and talent management, AI technology takes into account the interest of our organization's customers, but further development is needed. I believe the Generative AI features of Oracle Fusion Cloud HCM will be a promising feature differentiator when compared to other solutions. 

The innovation in the product, mobility, ease of implementation and customization, and local integration capabilities are some of the features that make a professional or organization choose Oracle Fusion Cloud ERP over the competitors. I would definitely recommend the solution to other users. I would overall rate the product an eight out of ten.