Oracle Fusion Cloud ERP Reviews

We are using ERP Cloud for all our models. This consists of all our finances, HR, CRM, and supply chain management. I particularly work for the SCM segment.

The best part of Oracle ERP Cloud is that everything can be found in a single place. We as an organization, have our finances planned, HR Code uploaded, time and labor, payroll, supply chain, and CRM embedded in the single system.

The solution is ever-evolving. Each quarter, the product and the system have new purchases, dependencies, and improvements. There is a constant need to stay alert about new updates and change whatever is updated according to the requirements. Most of the changes are odd and require no need to access from the user side. It isn’t a disadvantage but a part of the evolution of the product.

The additional features depend on the case. There is, however, always room for improvement. Oracle can make the system more stable which includes some changes as some of the use cases were not available in Oracle's systems and the element’s value needed to be defined. This is one of the limitations of Oracle ERP Cloud.

I have worked with Oracle ERP Cloud for more than three years and my organization had Oracle ERP Cloud since the start.

The product is stable. However, some parts might be unstable, but it depends on each use.

The product support from Oracle is good, but it could be better. I sometimes expect a quick response when I have a client on the other end. 

Positive

The initial setup is easy as it is provided by Oracle itself. The user configurations need to be done by technicians. The setup of the environment is easier as it is provided by Oracle.

The deployment requires our configuration. Therefore, based on the use case and configuration, the time isn’t fixed. In most of the projects, I have seen the same in six months. Moreover, Oracle ERP Cloud requires more configuration than deployment.

If we implement multiple modules, the number of people for deployment depends on the structure or work plan. For example, if you have to configure a complete system, and the time period is six months, it might require four to five people. But if the same is not defined, then it will take more people. It is challenging to decide how much human resources will be required. It depends on the case and the scenario.

In terms of maintenance, in the initial period, more effort and workforce are required. Once the system is stable, the number of people can be reduced. The maintenance depends on the structure of the organization. Some organizations have a central maintenance team that has four or five people who are responsible for maintaining or working on every model. Some organizations have specific teams working on specific modules. It majorly depends on the nature of the projects.

The price is average compared to other vendors. The licensing is on a yearly basis depending on the subscription pattern. There are no extra costs apart from licensing.

I recommend the product as it is good. If any organization is planning to use cloud-based ERP solutions, they can go for Oracle ERP Cloud as everything is in one place. I would rate the product an eight out of ten. 

We use Oracle ERP Cloud as the main source of data storage and financial management. Our complete financial record is securely stored there. 

I find that the overall framework and database structure is quite comprehensive. I appreciate the opportunity to be part of the Oracle ERP community as it offers a multitude of possible solutions to any existing question. 

There are certain limitations compared to other solutions. The database is outdated and quite rigid. As the global market of this kind of software solution is getting competitive, it would be advisable to enhance the customization of the existing tools. 

We have been using this solution for two years now. 

We encountered challenges with the solution's stability. There were some situations when we tried to get access to the cloud but we got kicked out from the browser. We did not experience this with other websites, so it was related to Oracle ERP itself. 

In terms of performance, I find this solution to be quite scalable.

The level of customer service provided by Oracle ERP Cloud is below expectations. There have been certain requests from our side that were not answered properly. I find their support team to be unknowledgeable and unacquainted with all the bugs and known defects of the solution. That might be due to the complexity of the database structure. Overall, their customer service and support are quite dissatisfying. I would rate it three to four out of ten.

Negative

The initial setup was quite difficult. Normally, with other ERP solutions, you would get everything ready to be implemented and deployed, but with Oracle ERP Cloud, our team had to map and register all of the data by themselves. It takes two or three people and more than half a day.  

Oracle ERP Cloud is on the expensive side and there could be a possibility for a more affordable pricing structure compared to other solutions. We have an ongoing annual licensing arrangement with them, but it is quite complex to establish a long-term relationship with this platform. My advice would be to think twice about choosing this solution unless you have a strong finance and support team that can facilitate the process.

Our company faced some setbacks regarding performance on certain requests from our clients. There are significant limitations in customization that disrupt the normal flow of the business operation. Oracle ERP Cloud provides quarterly updates and it takes time to check all of the tools and test out the functions, so that raises a concern about data control and potential downtime of operations. 

I would rate the solution a six out of ten.

We are using a multi-tenanted cloud. ERP Cloud is a core financial accounting system. It is the backbone of all the financial reporting in our organization. We are moving more and more of our business that use legacy systems to Oracle.

The product has good functionality.

We have had concerns about the security and flexibility of the application. The approach with Oracle ERP Cloud should be more holistic rather than user or computer-based.

I would like to see a self-service solution around receivables. This exists with payables, but not with receivables.

Oracle has a mechanism to vote for new ideas, solutions, and features that should be introduced, however, it is like a black box. Your vote goes in, but nothing ever comes out of it. 

I have been using Oracle ERP Cloud for seven years.

Oracle ERP Cloud is stable. After the first month when we went live, each month's closing period has been smooth and exactly as expected.

To maintain the solution, we have 70 people. Some of these are shared resources and not full-time staffing for Oracle alone. We handle multiple platforms and have a lot of data that travels through multiple systems that land in Oracle. You need people to manage what data they have actually pushed into Oracle and what data they have pushed out of Oracle. 

The solution is scalable. We are underutilizing this product at the moment, so scalability is not an issue. The core number of users for this application would be approximately 300 including end users, system administrators, makers and checkers, supervisors, and people who control the chain management as part of the configurations.

We have been using PeopleSoft. PeopleSoft was used for HCM and Core Financials. We have only migrated Core Financials to Oracle ERP Cloud.

Because of the size of our data footprint, the initial setup was complex.

Oracle Consulting assisted with providing solutions for certain designs in terms of architecture. The entire deployment, including moving from the previous solution and making all the configurations run smoothly, took two years.

The pricing for Oracle ERP Cloud is on par with other top solutions. We are primarily a user-centric model of the transactional model in terms of what people do enter. This is centralized, so licensing costs for a user are not a concern in our case. 

We have a bundled five-year contract that includes technical support, and all features with no additional payment required.

I would rate this solution an eight out of 10 overall.

I have been doing SAP business since 2002, but for the last two years, I have switched to Oracle. We work with Oracle Fusion, Oracle Cloud application, and Oracle ERP. Our projects are primarily in the USA, and my team is involved in consultancy roles, conversion, migration, and reporting.

Oracle's proprietary cloud technology provides more from the technology and security side than SAP, which uses other hyperscaler services. This has made Oracle a better fit for our cloud needs.

Oracle has proprietary cloud technology and provides high levels of technology and security. Oracle's cloud applications, such as Oracle Fusion and Oracle ERP, are high quality, especially in terms of technology integration and robustness.

Oracle needs to be more adaptable to the market. Their methodology of implementation is very rigid. They need to increase flexibility in their approach and the methodology of implementation.

Our team has been working with Oracle Fusion applications for around two years.

Oracle is very strong in cloud-level integration and services at the moment. Its scalability, especially in a multi-cloud environment, is very robust.

I was doing SAP business since 2002 but switched to Oracle two years ago because Oracle's cloud technology provided better technology and security aspects.

Our team in Serbia focuses on implementation services, not on selling licenses or technology.

The pricing for Oracle Fusion is highly competitive but depends on the market. It is very suitable for large and middle-sized companies. For smaller companies, it might be a little expensive. For high-tech smaller companies, it is quite suitable and provides a good solution.

Oracle Fusion Cloud ERP may not be suitable for every type of business. If you want to make customizations or changes, it might cause a lot of problems. It is important to adopt Oracle solutions as they are without many custom changes.

I'd rate the solution nine out of ten.

Our enterprise clients use the platform to streamline their processes, particularly financial management. Large organizations find it essential for their ERP needs as it helps them manage various business operations efficiently.

The product is cloud-based and offers comprehensive, end-to-end functionality. It provides valuable control and insights from sourcing to payment, which is crucial for business operations.

The solution could benefit from improvements in project management, project execution, and project costing, especially for industries like construction. Although Oracle offers related products, they are not integrated within the ERP umbrella.

I have been working with Oracle Fusion Cloud ERP since 2016.

The product has good stability. 

The product is scalable. It can accommodate additional lines of business and entities, local or international. 

I rate the scalability a nine out of ten. 

The technical support services are good. However, there is still room for improvement, especially in resolving bugs.

Positive

The initial setup is not overly complicated, but it can take time to align with business requirements. The deployment duration depends on the size of the organization and its business lines. Generally, it takes a few months, ranging from three to ten months.

I rate the process around seven or eight.

The solution is quite expensive. The licensing cost depends on the number of users and modules.

I rate the pricing a nine. 

I rate Oracle Fusion Cloud ERP a nine out of ten. 

Oracle ERP Cloud is a well-established and well-known product that is cost-effective for the customer. The most valuable feature of Oracle ERP Cloud is that it's a cloud-based solution. Oracle ERP Cloud is a very stable solution, and its cost of procurement is based on customer needs.

While loading the dump data, if you have to import more than ten MB of data, there is no specific application to do it directly. You have to find another mechanism to go with the ERP. If you go for the real-time process, the patch of work and the time to update the product will be too much.

I have been using Oracle ERP Cloud for more than five to six years.

The solution remains stable for some initial years. As your business expands and you bring in other features, the solution's stability might change slightly.

The solution is scalable, but there is a limitation in the files and data load when you go with the API.

The solution's technical support is okay, but it's not the best. When we tell the technical support team about customization happening inside the product, they say it is out of Oracle support. It would be good if the technical support helps us even when customization happens.

Neutral

The solution's installation is easy, and we get support from Oracle.

The solution's return on investment depends upon how the customer is budgeting and planning for the product. If the solution we provide is acceptable, customers are ready to spend on it. However, we have to justify the cost eventually.

The solution is moderately priced, where it is neither expensive nor cheap.

We are a service-based company. We offer customers CX platforms and CX solutions based on customer relationships. We tell our customers what kind of solution we will provide. Irrespective of reusability, cost, or effectiveness, the value the solution brings to the customer matters. We give customers a detailed business overview of our hands-on experience with Oracle products.

The solution's analytics capability is fine. Customers are looking forward to AI and machine learning functionalities. Oracle is already trying to incorporate an AI-based dashboard. If you want, you can go for the default existing application or customize the solution. Depending on the customer's needs, the solution may require continuous maintenance.

Overall, I rate the solution a nine out of ten.

Oracle Fusion Cloud ERP is used in inventory management, supply chain, purchasing and all HR processes. 

The solution is highly configurable. Oracle Fusion Cloud ERP is also more affordable than other competitor on-prem solutions and provides an advanced UI experience. 

Oracle Fusion Cloud ERP can support all types of core financial management tasks for our organization's customers. 

For economically weak countries, the solution's price appears expensive. 

I have been using Oracle Fusion Cloud ERP since 2006. 

The solution is primarily stable, except for a few rare performance fluctuations. I have witnessed 95% stability in the solution. 

The scalability of the solution depends upon the new legal entity definition and operation grid. The number of licensed users can be easily increased for the solution, so there are no obstacles with the scalability. 

I would rate the tech support an eight out of ten. 

Positive

The setup process of Oracle Fusion Cloud ERP is quite easy, especially when Oracle Functional Setup Manager is used. The implementation strategy depends upon the project dynamics because, in some cases in our company, we set up the solution module by module, but sometimes, as per the customer's expectation, all the modules are implemented centrally in one or more pilot entities before rollout. 

Depending on the scope of the project, 5 to 25 professionals might be needed to deploy Oracle Fusion Cloud ERP. Maintenance is not difficult, as general support and cloud customer connect channels are available for assistance. Sometimes, local support or maintenance services need to be procured from a consultancy. 

It's a cost-effective solution that can provide customers with a satisfying ROI. 

The solution's pricing is reasonable in the global market but not in Turkey, which is mainly due to the country's poor economic condition. I believe the vendor should provide some flexibility with the minimum number of licenses or general discounts for the Turkish market and mid-sized companies. 

The Oracle Transactional BI is being embedded with Oracle SaaS solutions by the vendor, so the product becomes highly configurable, and it meets the majority of our organization's reporting and decision-making requirements. 

Oracle Fusion Cloud ERP is highly configurable, and all the local requirements of our company's customers can be implemented easily. The solution also has sophisticated integration capabilities, so while adapting to regulations, it can be integrated with any government-authorized or legal third parties, helping our organization cover registration and local needs. 

The Oracle Fusion Cloud HCM holds AI and machine learning features which makes it a powerful HR solution. For instance, for recruitment and talent management, AI technology takes into account the interest of our organization's customers, but further development is needed. I believe the Generative AI features of Oracle Fusion Cloud HCM will be a promising feature differentiator when compared to other solutions. 

The innovation in the product, mobility, ease of implementation and customization, and local integration capabilities are some of the features that make a professional or organization choose Oracle Fusion Cloud ERP over the competitors. I would definitely recommend the solution to other users. I would overall rate the product an eight out of ten. 

Most customers use Oracle ERP Cloud for the Oracle financial module.

Oracle ERP Cloud is the next-generation ERP solution by Oracle versus the on-premise application. My company found the financial planning and budgeting modules of Oracle ERP Cloud more sophisticated and valuable than its other modules.

Oracle ERP Cloud needs to be more mature, especially in terms of some advanced modules, such as manufacturing, supply chain planning, and production. Each module I mentioned has a lot of room for improvement.

Another area for improvement in Oracle ERP Cloud is its pricing. The price needs to be more affordable to make the product more popular with customers. Otherwise, Oracle ERP Cloud won't have good sales in Bangladesh.

We've been working with Oracle ERP Cloud since 2016.

I found Oracle ERP Cloud stable, so I'm giving it eight out of ten.

Oracle ERP Cloud is pretty scalable. I'm rating its scalability nine out of ten.

My company contacts Oracle ERP Cloud technical support when there's any bug or error in the product, but support-wise, it's a six out of ten. Oracle support needs to improve by adding more team members. Support for Oracle ERP Cloud needs a boost.

Neutral

The initial setup for Oracle ERP Cloud wasn't that easy. It's in the middle. Complexity-wise, it's a seven out of ten.

My company's deployment strategy for Oracle ERP Cloud is through the agile methodology, and on top of that, with very minimum personalization, it doesn't take much time to deploy. Deploying Oracle ERP Cloud for a project takes four months.

In a developing country such as Bangladesh, Oracle ERP Cloud is expensive compared to on-premise solutions, so the turnover is very low. Customers become more comfortable using on-premise services because of the high subscription costs of Oracle ERP Cloud. Very few customers here in Bangladesh use Oracle ERP Cloud.

The product is very costly for customers in developing countries. However, it may not be that costly for customers in developed countries.

My company pays for an annual subscription to Oracle ERP Cloud, and the contract is for two years, minimum. The contract includes all features and technical support.

Rating the pricing for Oracle ERP Cloud would vary from customer to customer, but here in Bangladesh, it's the most expensive, so it's a one out of ten for being expensive.

The headcount cost for each employee or executive in Bangladesh is low compared to other parts of the world. Suppose you're looking at deploying a cloud solution. In that case, people need to train more employees, so the cost of ownership is going to be high for on-premise applications, which would seem that it's better to go on the cloud, and this is what's happening in developed countries. People in developed countries are moving towards replacing on-premise applications with cloud solutions. However, that's not happening in Bangladesh or India because the human-resource cost is not so expensive, so a SaaS solution such as Oracle ERP Cloud isn't as popular. People here in Bangladesh do not have much interest in purchasing SaaS-based modules.

My company has a partnership with Oracle and SAP, working in the Bangladesh and Malaysia market. The company has had a partnership with Oracle since 2015 and recently started a partnership with SAP, but it has been implementing SAP solutions since 2018.

My company works as a system integrator for Oracle and SAP.

The company works with Oracle E-Business Suite, Oracle ERP Cloud, Oracle Cloud Infrastructure, and Oracle Database. It provides Oracle Database migration services to customers and business utilization services through Oracle Analytics Cloud.

In terms of SAP, my company works with SAP S/4HANA and SAP Business One.

The company provides services to customers.

My company always provides the latest version of Oracle ERP Cloud.

Oracle ERP Cloud is SaaS-based, so it has to be deployed on Oracle Cloud. There's no other deployment option because Oracle offers it on a data center SaaS model.

Only two to three technical people in my company handled the Oracle ERP Cloud deployment.

My company handles Oracle ERP Cloud maintenance, but because it's a pretty straightforward SaaS application and on the cloud, it doesn't require much support.

My rating for Oracle ERP Cloud is six out of ten.

My company is an Oracle partner and reseller that implements Oracle ERP Cloud and other Oracle solutions.