Oracle Fusion Cloud ERP Reviews

I'm going to be talking about Oracle Cloud SaaS solutions - Cloud ERP and Cloud HCM.

There are many features that are available in the cloud solutions, but I could just mention some of them. I would say that SaaS is more flexible. It gives us a better ROI in terms of the investment that you need to do compared to the on premise solution. Of course all the flexibility and the encasements on the user experience. Being able to have a better usability and better productivity of your users, and everything on a pay per use basis.

Some of the things that I've seen, I actually implemented to our customers, are the flexibility to have a better use of the tool without being trained, the users. In that case, when you implement any old solution, any on premise solution, you had to go and train the users. Probably a week of training. With cloud solutions, it's more following the standards, the market standards, and how the users can navigate through the tool, based on standard patterns. In that sense, the users can easily navigate through the application and perform actions without having to be trained.

The other important aspect is that you don't have to do capital investment. What that means is, you don't have to buy servers, you don't have to buy hosting. You just go and have that available.

Something that everyone is asking for is how you can have the Internet of Things and mobility on this application. Right now, we can see that there's a need for new mobile application, native mobile applications. You can run Fusion, you know, the cloud applications in your mobile, because it's responsive, but having all the features of using the native tool in your native device makes that even more rich in terms of the functionality. In that sense, I would expect from Oracle to have more native applications for Android and iOS that will be connected to the Oracle Cloud to make the users more productive in their environments. Whether it's a sales person going to meetings with customer, or a consultant entering a task, or completing the task. That's where we expect more to be.

I've been using the solution for almost 2 years.

I did not encounter any show stopper with deployment. Something that I'd recommend is to work on the number of environments. In our case we typically use: Production, QA/Testing, Development and by default Oracle sells only 2.

No, the system was very stable and it is key to have a good implementation partner that is knowledgeable of the solution to avoid starting with the left foot.

No, I did not encounter any issues. As a matter of fact this is one of the strengths of the solution since you are able to scale without any issues.

Oracle's customer service has been improved over the last few years and specially with Cloud products has done a good job making sure the customers are very happy.

The technical support keeps improving. This is another area that has some room for improvement, but we have not had any issues.

The adoption of cloud with flexibility and scalability makes a no-brainer to move into a solution that comprises multiple modules and the best security in the market.

The initial setup was very simple and because of the nature of IT Convergence (system integrator with more than 125 certified implementers) made it simple and reliable.

The implementation of all the cloud solutions is very simple. In the past, we used to have a month of implementation projects. Right now you can count that in weeks. What's the change? Well, the change means that it's about how you can have all this solution deployed within a matter of clicks. Having no concerns on how you deployed security, how you have the disaster recovery, how you have your backups in place. Well all that, it's done by Oracle, so you just focus on how you get the application up and running, with your business needs. That means faster time to market, faster user experience, faster happiness of your users.

The ROI is about 2.5 years considering all the aspects of the resources, hosting, support, etc.

My advise would be to partner with someone that has a strong knowledge and expertise on Cloud since there are aspects, for example the number of environments or storage that could bring some surprises.

No, because we've been working with Oracle for a long time and we trust their software.

Rating: I would say that in terms of Cloud ERP and Cloud HCM, the solution is about an eight. There is still room [for improvement] in terms of mobile applications and functionality that needs to be developed. In my case, I'm based out of Argentina, so for example, it's very difficult to use, because Oracle Cloud ERP does not meet the global standards, the legal requirements in Argentina and some other countries. That's a matter of the evolution of the software. That's why I think that it will cover the majority of the aspects of a business, but that's why I would consider an eight. The good thing is, all the user experience and the brand new look and feel that it has, that makes every user that I have been deploying this application happy.

We have one project where the customer migrated from Oracle E-Business Suite to Oracle Fusion Cloud ERP. We have used the tool for finance, purchase management, order management, and enterprise asset management. I have also used Oracle Services Procurement.

The solution has a standard process. We do not customize the processes. The tool is useful for business intelligence and data analytics. The solution saves time and money. We can provide real-time reporting to our management. We saved EUR 100 in the first year. The implementation was huge. It is not difficult to integrate the solution with other systems.

The tool is very expensive in Romania.

I have been offering the solution for the last two to three years.

The implementation was difficult since it was for a large company. It took us one year. The tool is now in production. We worked on the initial setup for six months. We had to analyze and model data.

We have a project that implements Oracle Analytics over SAP. Oracle Analytics helps synchronize SAP with data analytics and enables decision-making in the sales process. We're developing a new application with Oracle APEX and Java to integrate it with other systems. I will recommend the tool to others. Overall, I rate the product an eight out of ten.

In my current workplace, we use the Oracle Cloud ERP to manage our HR information - including general employee information, and payroll information, salary, promotion, and performance position information. We've also connected this HR module. We utilize the Oracle Cloud ERP to manage our HR and finance.

I really like the cloud feature. That's the most famous and the best one on the market. You can save lots of costs in comparison with an in-house solution.

The solution is scalable and very stable. You don't need to worry about the underpinning infrastructure. The system backup, we don't need to worry about it.

As an ERP solution, the design concept is complicated due to the fact that it will manage almost everything regarding the business operations. It's not designed to simplify something, it's actually designed to regulate or make it more integral. It should be easy to use per se. All ERP systems are quite sophisticated and not easy to master, however, the value of the ERP system needs to provide accurate business information to the leadership. The interface could be improved in future releases. 

I've been using the solution for three or more years. It's been a while at this point.

The stability of the product is very good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

The scalability of the solution is very good. If a company needs to expand it, it can do so with relative ease.

We have 185 users on the solution.

We do have plans to continue usage and renew our license.

Technical support is okay. If you want to have it on a higher level or get better service, you have to pay. It's an additional cost.

For the most part, we are satisfied with the level of support we have.

As a could-based solution, there isn't really an installation process required.

The solution allows us to save on costs. It's less expensive than an on-prem version.

We pay a yearly licensing fee. It's still relatively expensive. We'd like it to be cheaper still.

Technical support runs on tiers. Better service requires an extra payment.

I evaluated SAP and Oracle EBS, as well as Oracle PeopleSoft. However, eventually, we choose Oracle Cloud ERP.

SAP is very heavy and expensive, which is why we didn't choose it.

I am a customer and an end-user of this solution.

As a cloud-based solution, we are always on the latest version.

I would recommend the solution to other users.

I'd rate the solution at a seven out of ten. If the pricing or interface were better, I would likely rate it a bit higher.

Oracle ERP Cloud is a comprehensive solution.

The solution should implement improvements with AI technology. Specifically, in the realm of ERP tools, this can be particularly beneficial, not only for cloud-based systems but for all types of tools. Additionally, a highly desirable feature is the ability to work offline. 

I have been using Oracle ERP Cloud for approximately two years.

We had stability issues with the solution but it was not the solution's fault, it was our internet service. 

The solution is approximately 70 percent scalable. We have more than 100 people using the solution in my organization.

It is difficult to accurately assess the complexity of implementing an ERP Cloud system, as it is dependent on the size of the company, the modules required, the number of employees, and the scope of the project. Depending on these factors, the amount of time needed for implementation can vary greatly.

There are certain criteria that must be met in order to achieve the desired outcome. This includes the requirement definition phase, analyzing and designing, implementation, training, data conversion, and migration. Depending on the complexity of the project, it could take up to one year to complete the deployment.

The price of the solution is expensive. There are additional costs associated with this particular case that must be taken into consideration when calculating the overall expense. These costs may include but are not limited to, additional materials, labor, and other miscellaneous expenses that may arise during the course of the project. It is important to note that these additional costs may exceed the initial pricing estimate.

I would advise that anyone considering using Oracle ERP Cloud in the future should put a significant amount of effort into their planning and preparation for the project. This will be beneficial in the long run, as it will help to ensure that the project is successful and that any issues are addressed before they become a problem. The lessons I have learned so far are that the more effort you put into the planning and preparation stages, the better the outcome of the project will be.

I rate Oracle ERP Cloud a ten out of ten.

We use ERP Cloud for managing finances, HCM expenses, procurement, etc. It's a full enterprise resource solution. We're a smaller organization with about 150 employees and anyone who deals with finances, accounting, and expense management uses Oracle. 

ERP Cloud's most valuable features are general ledger, accounting, expense management, and procurement. These four functions are crucial.

The main thing Cloud ERP could improve is usability. However, it's not just an issue with Oracle. Most ERP solutions are not very user-friendly, so I think that could be the key improvement.

I've been using Oracle ERP Cloud at this company for about nine months now.

Oracle ERP Cloud is stable. 

Oracle ERP Cloud is highly scalable.

Oracle doesn't provide support directly. They have implementation partners. When we have a bug, support is highly responsive, but if it's a new feature, the response time depends on how many clients. It could take longer.

Oracle ERP Cloud is one of the most expensive solutions. I rate it three out of 10 for affordability. 

I rate Oracle ERP Cloud nine out of 10. ERP Cloud is more suitable for larger enterprises, not small companies. Most of the organizations that have implemented it are in the services sector. But If your organization is big enough, the main thing is to keep it simple. If you make the system complicated, it becomes more expensive to maintain. Keep it as simple, but functional.

We are an implementation consultancy specialising in implementation of the Oracle Cloud products. Recently, we have found an increasing number of our customers are choosing to implement Oracle ERP (Finance).

The features which our customers most frequently comment positively on are the highly graphic nature of the user interface (Infolets, Infotiles - showing high-level analytics), the ability to drill into sub-ledgers, and the 'cube' - the multi-dimensional reporting tool.

Many of our customers report that closing books at the end of an accounting period is much faster and easier than their old systems.

End-user adoption has been very good. This is primarily because 'casual users' find the user interfaces intuitive and easy to use with little or no training.

The product is developing and maturing rapidly. Oracle makes a major release up to 2 times a year and has quarterly 'updates' introducing new functionality. The main areas we have identified for improvement are in core functionality gaps. These have been addressed very effectively in recent releases, which clearly have taken into account customer enhancement requests.

We have been implementing this solution for over two years now.

The product is now quite mature and deployment issues are minor. The main area in the implementation process which needs good understanding of the product and careful design is when the Finance modules are being implemented with the HCM modules. In this instance, careful consideration needs to be given to the overall design and configuration and there are many dependencies between the products.

The product is very stable. Being a cloud service, it has to be!

Scalability is one of the main features of Oracle's Cloud Services. Scalability is no problem!

Customer service is good.

Technical support is good.

From an implementation consultancy point of view, we used to focus on Oracle's EBS suite of products, but we consider Oracle Cloud Services as the future and therefore put all our efforts into specialising in these products.

Setup is managed via guided 'Implementation Projects' using the Functional Setup Manager (FSM) tool. As with any implementation of an ERP system, the complexities of the setup vary according to the customer's needs. We have found that implementing Oracle Cloud ERP can be significantly quicker than the corresponding EBS implementations.

We are an Oracle implementation consultancy, so our view of our own level of expertise is very subjective! However, we have been implementing this product since 2012 and consider that we are very experienced.

If you're thinking of moving your ERP applications to the cloud, give the Oracle Cloud products a look.

Remember that despite being a cloud product, with tools to allow rapid implementations, there is still a 'project' involved, usually with multiple stakeholders with competing requirements! Change Management is still very important. Don't underestimate it!

We're using this solution to take our organization to a higher level of maturity, where we can adopt the standard business process that comes from Oracle Cloud. We are customers of Oracle and I'm the company director. 

I think the integration layer is valuable, the solution in general is beneficial and user-friendly, as is its ability to generate the TBI set of reports. We're also getting the benefits that come with the box functionality, notifications, standard reports, and business intelligence - basically all the good things that come with moving to the cloud.

In some areas, the user interface is still not very presentable for a cloud solution in some areas. There are several additional features we'd like to see in a new release.

I've been using this solution for two years. 

Oracle ERP Cloud is used for our financials. We have approximately 50 people using the solution in our organization.

Oracle ERP delivers business processes.

I would like to see Oracle improve the automation of data entry.

In the next release, I would like more on the treasury side. Currently, there is nothing.

I have been using Oracle ERP Cloud for 20 years.

The stability of Oracle ERP is great.

Oracle ERP Cloud has the ability to scale. It can be used in a small organization or a very large one. There is no limit on scalability.

Technical support can be good, however, they are not able to provide a solution for the business process gaps.

Positive

The initial setup of Oracle ERP is straightforward. I would rate the setup a four out of five. 

Depending on how complex the environment is, it takes five to nine months to deploy.

The deployment was done in-house.

My advice to anyone considering using Oracle ERP Cloud is to avoid customization and implement the standard out-of-the-box processes that come with the product. 

I would rate the product an eight out of ten.