We have one project where the customer migrated from Oracle E-Business Suite to Oracle Fusion Cloud ERP. We have used the tool for finance, purchase management, order management, and enterprise asset management. I have also used Oracle Services Procurement.
Co Owner at Multi Data Soft
Saves time and money and enables users to provide real-time reports to the management
Pros and Cons
- "The solution saves time and money."
- "The tool is very expensive in Romania."
What is our primary use case?
What is most valuable?
The solution has a standard process. We do not customize the processes. The tool is useful for business intelligence and data analytics. The solution saves time and money. We can provide real-time reporting to our management. We saved EUR 100 in the first year. The implementation was huge. It is not difficult to integrate the solution with other systems.
What needs improvement?
The tool is very expensive in Romania.
For how long have I used the solution?
I have been offering the solution for the last two to three years.
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Oracle Fusion Cloud ERP
January 2025
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How was the initial setup?
The implementation was difficult since it was for a large company. It took us one year. The tool is now in production. We worked on the initial setup for six months. We had to analyze and model data.
What other advice do I have?
We have a project that implements Oracle Analytics over SAP. Oracle Analytics helps synchronize SAP with data analytics and enables decision-making in the sales process. We're developing a new application with Oracle APEX and Java to integrate it with other systems. I will recommend the tool to others. Overall, I rate the product an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Last updated: Jun 20, 2024
Flag as inappropriateIT Director at Guangdong Technion Institute of Technology
A good cloud that scales well but can be expensive
Pros and Cons
- "The solution is scalable and very stable. You don't need to worry about the underpinning infrastructure."
- "The interface could be improved in future releases."
What is our primary use case?
In my current workplace, we use the Oracle Cloud ERP to manage our HR information - including general employee information, and payroll information, salary, promotion, and performance position information. We've also connected this HR module. We utilize the Oracle Cloud ERP to manage our HR and finance.
What is most valuable?
I really like the cloud feature. That's the most famous and the best one on the market. You can save lots of costs in comparison with an in-house solution.
The solution is scalable and very stable. You don't need to worry about the underpinning infrastructure. The system backup, we don't need to worry about it.
What needs improvement?
As an ERP solution, the design concept is complicated due to the fact that it will manage almost everything regarding the business operations. It's not designed to simplify something, it's actually designed to regulate or make it more integral. It should be easy to use per se. All ERP systems are quite sophisticated and not easy to master, however, the value of the ERP system needs to provide accurate business information to the leadership. The interface could be improved in future releases.
For how long have I used the solution?
I've been using the solution for three or more years. It's been a while at this point.
What do I think about the stability of the solution?
The stability of the product is very good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The scalability of the solution is very good. If a company needs to expand it, it can do so with relative ease.
We have 185 users on the solution.
We do have plans to continue usage and renew our license.
How are customer service and technical support?
Technical support is okay. If you want to have it on a higher level or get better service, you have to pay. It's an additional cost.
For the most part, we are satisfied with the level of support we have.
How was the initial setup?
As a could-based solution, there isn't really an installation process required.
What's my experience with pricing, setup cost, and licensing?
The solution allows us to save on costs. It's less expensive than an on-prem version.
We pay a yearly licensing fee. It's still relatively expensive. We'd like it to be cheaper still.
Technical support runs on tiers. Better service requires an extra payment.
Which other solutions did I evaluate?
I evaluated SAP and Oracle EBS, as well as Oracle PeopleSoft. However, eventually, we choose Oracle Cloud ERP.
SAP is very heavy and expensive, which is why we didn't choose it.
What other advice do I have?
I am a customer and an end-user of this solution.
As a cloud-based solution, we are always on the latest version.
I would recommend the solution to other users.
I'd rate the solution at a seven out of ten. If the pricing or interface were better, I would likely rate it a bit higher.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Oracle Fusion Cloud ERP
January 2025
Learn what your peers think about Oracle Fusion Cloud ERP. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
Easy and convenient for clients, straightforward installation, with good technical support
Pros and Cons
- "It is easy and very convenient for clients to go to the front end and check whatever update they want to look at."
- "I would like to see an improved approach to pulling data with VDI."
What is our primary use case?
Our primary use case we are having multiple systems based on the business requirements. Either we are pulling data from ERP, or project-related data. In this project, we are mostly making use of the supply chain model and financial model of Oracle ERP Cloud.
How has it helped my organization?
It is easy and very convenient for clients to go to the front end and check whatever update they wanted to look at. If we are loading data in the back end, they do not have access to that. The client can go ahead and check on the front end.
What needs improvement?
Informatica is not the best tool to push data in the ERP. Except for every APN, we can make use of APIs, and that makes development complex. I would like to see an improved approach to pulling data with VDI.
For how long have I used the solution?
I have been working with Oracle ERP Cloud for one year now.
What do I think about the stability of the solution?
There is stability.
What do I think about the scalability of the solution?
There are more than five hundred individuals working on the solution.
How are customer service and support?
Technical support is good but there are many things that they need to work on and improve. It generally takes two to three days to get a response after a ticket is issued.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We currently have EBS, Concord, and Salesforce used by different clients. We do not always have access to the Salesforce database.
How was the initial setup?
The initial setup is not complex. There is a disk and it is very convenient to go browse it, log in with your SSO or your credentials, and get the information you need.
What about the implementation team?
The implementation was done in-house.
What other advice do I have?
When you are dealing with a large event, supply chains, and as well as there are any number of models, there will be one place where you can access all the information. It will be complex because it is going to deal with multiple models. I would rate Oracle ERP Cloud an eight on a scale of one to ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior IT Manager at a venture capital & private equity firm with 51-200 employees
The most valuable features are general ledger, accounting, expense management, and procurement.
Pros and Cons
- "ERP Cloud's most valuable features are general ledger, accounting, expense management, and procurement. These four functions are crucial."
- "The main thing Cloud ERP could improve is usability. However, it's not just an issue with Oracle. Most ERP solutions are not very user-friendly, so I think that could be the key improvement."
What is our primary use case?
We use ERP Cloud for managing finances, HCM expenses, procurement, etc. It's a full enterprise resource solution. We're a smaller organization with about 150 employees and anyone who deals with finances, accounting, and expense management uses Oracle.
What is most valuable?
ERP Cloud's most valuable features are general ledger, accounting, expense management, and procurement. These four functions are crucial.
What needs improvement?
The main thing Cloud ERP could improve is usability. However, it's not just an issue with Oracle. Most ERP solutions are not very user-friendly, so I think that could be the key improvement.
For how long have I used the solution?
I've been using Oracle ERP Cloud at this company for about nine months now.
What do I think about the stability of the solution?
Oracle ERP Cloud is stable.
What do I think about the scalability of the solution?
Oracle ERP Cloud is highly scalable.
How are customer service and support?
Oracle doesn't provide support directly. They have implementation partners. When we have a bug, support is highly responsive, but if it's a new feature, the response time depends on how many clients. It could take longer.
What's my experience with pricing, setup cost, and licensing?
Oracle ERP Cloud is one of the most expensive solutions. I rate it three out of 10 for affordability.
What other advice do I have?
I rate Oracle ERP Cloud nine out of 10. ERP Cloud is more suitable for larger enterprises, not small companies. Most of the organizations that have implemented it are in the services sector. But If your organization is big enough, the main thing is to keep it simple. If you make the system complicated, it becomes more expensive to maintain. Keep it as simple, but functional.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Chairman at Certus Solutions
Our customers comment positively on the graphic nature of the user interface. Infolets and Infotiles show high-level analytics.
What is most valuable?
We are an implementation consultancy specialising in implementation of the Oracle Cloud products. Recently, we have found an increasing number of our customers are choosing to implement Oracle ERP (Finance).
The features which our customers most frequently comment positively on are the highly graphic nature of the user interface (Infolets, Infotiles - showing high-level analytics), the ability to drill into sub-ledgers, and the 'cube' - the multi-dimensional reporting tool.
How has it helped my organization?
Many of our customers report that closing books at the end of an accounting period is much faster and easier than their old systems.
End-user adoption has been very good. This is primarily because 'casual users' find the user interfaces intuitive and easy to use with little or no training.
What needs improvement?
The product is developing and maturing rapidly. Oracle makes a major release up to 2 times a year and has quarterly 'updates' introducing new functionality. The main areas we have identified for improvement are in core functionality gaps. These have been addressed very effectively in recent releases, which clearly have taken into account customer enhancement requests.
For how long have I used the solution?
We have been implementing this solution for over two years now.
What was my experience with deployment of the solution?
The product is now quite mature and deployment issues are minor. The main area in the implementation process which needs good understanding of the product and careful design is when the Finance modules are being implemented with the HCM modules. In this instance, careful consideration needs to be given to the overall design and configuration and there are many dependencies between the products.
What do I think about the stability of the solution?
The product is very stable. Being a cloud service, it has to be!
What do I think about the scalability of the solution?
Scalability is one of the main features of Oracle's Cloud Services. Scalability is no problem!
How are customer service and technical support?
Customer Service:
Customer service is good.
Technical Support:Technical support is good.
Which solution did I use previously and why did I switch?
From an implementation consultancy point of view, we used to focus on Oracle's EBS suite of products, but we consider Oracle Cloud Services as the future and therefore put all our efforts into specialising in these products.
How was the initial setup?
Setup is managed via guided 'Implementation Projects' using the Functional Setup Manager (FSM) tool. As with any implementation of an ERP system, the complexities of the setup vary according to the customer's needs. We have found that implementing Oracle Cloud ERP can be significantly quicker than the corresponding EBS implementations.
What about the implementation team?
We are an Oracle implementation consultancy, so our view of our own level of expertise is very subjective! However, we have been implementing this product since 2012 and consider that we are very experienced.
What other advice do I have?
If you're thinking of moving your ERP applications to the cloud, give the Oracle Cloud products a look.
Remember that despite being a cloud product, with tools to allow rapid implementations, there is still a 'project' involved, usually with multiple stakeholders with competing requirements! Change Management is still very important. Don't underestimate it!
Disclosure: My company has a business relationship with this vendor other than being a customer: We are an Oracle Partner specialising in implementing Oracle Cloud products.
Director at SGL Consulting
User friendly with a valuable integration layer; for a cloud solution, the UI lacks presentability
Pros and Cons
- "The solution is user-friendly with a good integration layer."
- "UI is not very presentable for a cloud solution."
What is our primary use case?
We're using this solution to take our organization to a higher level of maturity, where we can adopt the standard business process that comes from Oracle Cloud. We are customers of Oracle and I'm the company director.
What is most valuable?
I think the integration layer is valuable, the solution in general is beneficial and user-friendly, as is its ability to generate the TBI set of reports. We're also getting the benefits that come with the box functionality, notifications, standard reports, and business intelligence - basically all the good things that come with moving to the cloud.
What needs improvement?
In some areas, the user interface is still not very presentable for a cloud solution in some areas. There are several additional features we'd like to see in a new release.
For how long have I used the solution?
I've been using this solution for two years.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Solution Architect at a tech services company with 10,001+ employees
Delivers business processes and the stability is great
Pros and Cons
- "Oracle ERP delivers business processes."
- "I would like to see Oracle improve the automation of data entry."
What is our primary use case?
Oracle ERP Cloud is used for our financials. We have approximately 50 people using the solution in our organization.
What is most valuable?
Oracle ERP delivers business processes.
What needs improvement?
I would like to see Oracle improve the automation of data entry.
In the next release, I would like more on the treasury side. Currently, there is nothing.
For how long have I used the solution?
I have been using Oracle ERP Cloud for 20 years.
What do I think about the stability of the solution?
The stability of Oracle ERP is great.
What do I think about the scalability of the solution?
Oracle ERP Cloud has the ability to scale. It can be used in a small organization or a very large one. There is no limit on scalability.
How are customer service and support?
Technical support can be good, however, they are not able to provide a solution for the business process gaps.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of Oracle ERP is straightforward. I would rate the setup a four out of five.
Depending on how complex the environment is, it takes five to nine months to deploy.
What about the implementation team?
The deployment was done in-house.
What other advice do I have?
My advice to anyone considering using Oracle ERP Cloud is to avoid customization and implement the standard out-of-the-box processes that come with the product.
I would rate the product an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
APAC Head Of Delivery @ Do iT Lean at Do iT Lean
A stable solution that has a very strong, powerful, and secure database
Pros and Cons
- "I like that Oracle ERP Cloud has a lot of ready-to-use products, making it easy to adopt."
- "You need a lot of knowledge to set up Oracle ERP Cloud."
What is our primary use case?
Oracle ERP Cloud has a very strong, powerful, and secure database. It is one of the premium choices of the customer when they want to go for a secure database. Oracle has its own local platform called Oracle Apex. I used Oracle ERP Cloud as an ERP platform to build a lot of applications for big e-commerce applications like PepsiCo and other companies.
What is most valuable?
I like that Oracle ERP Cloud has a lot of ready-to-use products, making it easy to adopt.
What needs improvement?
You need a lot of knowledge to set up Oracle ERP Cloud.
For how long have I used the solution?
I have been using Oracle ERP Cloud for around six to seven months.
What do I think about the stability of the solution?
I rate Oracle ERP Cloud a nine out of ten for stability.
How was the initial setup?
Oracle ERP Cloud's installation depends upon what kind of feature you are installing or setting up, but its initial setup is pretty easy.
What's my experience with pricing, setup cost, and licensing?
Oracle ERP Cloud is not a cheap solution. I rate Oracle ERP Cloud a seven out of ten for its pricing.
What other advice do I have?
I would recommend Oracle ERP Cloud to other users.
Overall, I rate Oracle ERP Cloud a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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