Oracle Mobile Field Service enables customer service agents to access and update key information via both hand-held and laptop devices. While offline, agents can access complete customer, product, and service request data; manage schedules; order spare parts; record material, costs, and labor; and enter counter readings. Benefits include improved service levels, reduced service costs, faster billing cycles, and optimized inventory levels.
Learn more about Oracle Mobile Field Service
Oracle Mobile Field Service was previously known as Mobile Field Service.
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Oracle Mobile Field Service customers
Gemalto, Ingersoll Rand, Panasonic Corporation, LloydÂs Register Group Ltd, Dallas Airmotive, San Jose Water Company, Safe Water Kenya, Hover Automotive India Pvt. Ltd., Fundtech, PowerSouth Energy Cooperative, TEAM Informatics Pty Ltd.
