The most valuable feature of Oracle Business Intelligence is the ability to drill down and show business value for your customers with the different subject areas they have implemented.
IT Project Manager at Sony DADC
It provides the ability to drill down and show business value from a single source of truth.
What is most valuable?
How has it helped my organization?
What's improved the functioning of the business is the single source of truth. Everybody pulls the same information from the same set of dashboards. We eliminated duplicate reporting, and we have a single data warehouse.
What needs improvement?
Some of the new products they have with the mobile version and Day by Day look extremely good. I would like their mobile version to incorporate HTML5, and also go through some accessibility testing, which would incorporate new web standard features.
What do I think about the stability of the solution?
The stability of the product has been very good. I've been very impressed with the product itself, considering all the users that we have online and being able to prepare the reports that they need.
Buyer's Guide
Oracle OBIEE
November 2024
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What do I think about the scalability of the solution?
We have not had to scale it.
How are customer service and support?
Technical support overall has been as good as can be expected. We've had to open up some TARs or some tickets with them. Overall, they've been fine.
Which solution did I use previously and why did I switch?
We previously used Excel, Microsoft Access and Discover. Everybody had their own report. They would save the open order report on 52 desktops of Microsoft Access. In 2006, we bought Oracle BI, eliminated all those different reports and were able to create a single source of truth. It changed their lives.
How was the initial setup?
The initial setup of version 10.7 was fine, but when we upgraded from version 10 to 11, it was a whole new technology stack; it took extremely long. The nice thing about going from 11 to 12 is that it is the same technology framework, so it looks straightforward for an upgrade. The first upgrade took 15 months; this should take a week.
Which other solutions did I evaluate?
We also considered Hyperion and there was also Teradata.
We had Oracle E-Business Suite, so we just stayed with the same product suite. It ended up becoming a good bet because right now everything is BI, and mobile and data analytics. Back then, I didn't expect it to be that, but I picked a good horse.
When I’m looking at a vendor such as Oracle, it is important that they're providing new tools all the time, and that they also are very stable; you know they're going to be around. You also feel like they have an integrated solution, so that OBIEE works with the Oracle database, and then you also have Oracle front ends that are also calling Oracle BI reports. It's an integrated solution.
What other advice do I have?
I've actually had to look at different divisions within my organization and try to sell this product. In some cases, I've actually had to go over and help set it up. It's important to look at form and function. Look at the features that they have today; they're looking for the same thing. The proof is in the pudding, by showing them the reports, showing them the functionalities, setting up new dashboards, setting up ad-hoc reports through Answers, and then scheduling those. I've had to do that, and they don't believe that it's that easy.
I have given this product a perfect rating because they're getting the integrated products within their E-Business suite. They have pre-built analytics. They also have a very developmental-friendly development suite with answers. A lot of it is self-service, where users can subscribe to products. They can also reorganize columns and do everything they need to do to make it friendly for themselves. Now with the new mobile tools, with Day by Day and Sunopsis, they make it even more powerful.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director, Application Development & Business Intelligence at BE Aerospace
We use it as an enterprise BI tool. Main benefit: all of the reports are in one place.
What is most valuable?
It's a generic BI tool and all of the BI features are good.
How has it helped my organization?
We use it as an enterprise BI tool. All of the reports are in one place; that's the main benefit.
What needs improvement?
In the next release, I would like to them to add or include data visualization and mobile, which right now is a separate product. If it were up to me, I would merge them together.
It has some shortcomings, but overall it's a good, stable product.
For how long have I used the solution?
We've been using it for 6-7 years.
What do I think about the stability of the solution?
It is quite stable. We've never had any issues with it; overall, it is very good.
What do I think about the scalability of the solution?
It is scalable. We have lots of users using it and we can easily expand it.
How are customer service and technical support?
The quality of Oracle tech support depends: if you get a good person, it's very good; otherwise, it's very bad. It's one extreme or the other.
Which solution did I use previously and why did I switch?
We've been using it for a long time, so it's not like we recently went to it; it's been a long time.
How was the initial setup?
I did not set it up my myself; my guys did it. It was somewhere in between straightforward and complex; it was not that complex, but it was not straightforward either. We had to get an expert Oracle consultant to help us with it, but that went well.
Which other solutions did I evaluate?
We selected this because we got a good deal on OBI, Hyperion and other products as a package; that was one of the reasons we picked this. Of course, features-wise it checked out equally with other tools that we evaluated. Eventually, cost plays into it.
The features that we were looking for were data visualization; slice and dicing of data; analytics, if you will; mobility; ease of use; scalability, of course; and also, response time.
What other advice do I have?
You can go with OBI if you are an Oracle shop. It's better than SQL Server products. There are other products that are better than OBI, also, but it's one of the top five products.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Oracle OBIEE
November 2024
Learn what your peers think about Oracle OBIEE. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Architect with 1,001-5,000 employees
Solid enterprise BI platform but lacks coherence
The unwieldy acronym OBIEE stands for Oracle Business Intelligence Enterprise Edition.
The offering is a loosely coupled assembly of a dozen plus components (eight – by some other counts) both acquired and homegrown. Its beginnings go back 12 years ago to nQuire product which first became Siebel Analytics only to be reborn as OBIEE after Oracle's acquisition of Siebel in 2005 and then Hyperion in 2007. The story does not end here as Oracle continues its acquisition spree with the recent (2012) purchase of Endeca for its e-Commerce search and analytics capabilities.
The current intermediate result is a solid contender for the Enterprise BI Platform, firmly placed at the top-right of Gartner's Magic Quadrant along with Microstrategy, Microsoft, IBM, SAP and SAS.
Oracle's page for Oracle Business Intelligence Enterprise Edition 11g summarizes the suite's functionality in following terms (direct quote, with claims about “cost reduction” and “ease of implementation” left TBD)
• Provides a common infrastructure for producing and delivering enterprise reports, scorecards, dashboards, ad-hoc analysis, and OLAP analysis
• Includes rich visualization, interactive dashboards, a vast range of animated charting options, OLAP-style interactions and innovative search, and actionable collaboration capabilities to increase user adoption
And – by and large - it does deliver on the promises.
One of the important features for the enterprise is integration with Microsoft Office (Word, Excel and PowerPoint). What Oracle has dubbed as “Spacial Intelligence via Map Based Visualization” represents a decent integration of mapping capabilities (not quite ESRI ArcGIS but a nice bundled option nevertheless – and no third party components!)
Among other things to consider is tighter integration with Oracle's ERP/CRM ecosystems (no surprises here as every vendor sooner or later tries to be everything for everybody), and for the organizations with significant Oracle presence this would be an important selling point.
Being redesigned with SOA principles in mind, OBIEE yields itself nicely to integration into SOA- compliant infrastructure. Most organizations choose Oracle Fusion Middleware for the task due to more coherence with OBIEE and the rest of Oracle's stack; but it is by no means a requirement– it can be run with any SOA infrastructures, including open source ones.
For mobile BI capabilities, OBIEE offers Oracle Business Intelligence Mobile (for OBIEE 11g), currently only for Apple's devices – iPad and iPhone – downloadable from Apple iTunes App store. Most features of the OBIEE available in the corporate environment are supported on mobile devices, including geo spacial data integration.
NB: Predictive modeling and data mining are not part of OBIEE per se (it cannot even access data mining functions built into Oracle dialect of SQL!) but they could be surfaced through it. Oracle Advanced Analytics platform represents Oracle's offering in this market.
OBIEE ranks second from the bottom in difficulty of implementation (SAS holding the current record); coupled with a relative dearth of expertise on the market and below-average customer support, this should be considered in evaluation of the OBIEE for adoption in the enterprise.
One interesting twist in OBIEE story is Oracle's introduction of Exalytics In-Memory Machine in 2011 – an appliance that integrates OBIEE with some other components such as Oracle Essbase and Oracle TimesTen in-memory database. The appliance trend resurrects the idea of a self-contained system in a new context of interconnected world, and Oracle fully embraces it with the array of products such as Exadata, Exalogic and now – Exalytics. By virtue of coming fully integrated and preconfigured it supposedly addresses the difficulties of installation and integration – at a price; this is designed to be a turn-key solution for an enterprise but its full impact (and validity of the claim) remains to be seen.
So, to sum it up:
Pro:
It is a solid enterprise class BI platform with all standard features of a robust BI – reports, scorecards, dashboards (interactive and otherwise), OLAP capabilities, mobile apps,
integration with Microsoft Office, SOA compliant architecture. It also includes pre-defined analytics applications for horizontal business processes (e.g. finance, procurement, sales) as well as additional vertical analytical models for the industries (to help to establish common data model)
Contra:
It is evolving through acquisitions and integration thereof which affects coherence and completeness of vision; no integrated predictive modeling and data mining capabilities,
ranks rather low on ease of deployment and use as well as on quality of support; rather shallow (and therefore expensive) talent pool; with all being factored in, the TCO could
potentially be higher than comparable offerings from other vendors.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
POS expert at JAVA HOUSE
Intuitive and stable analytics that facilitate the decision-making process
Pros and Cons
- "It provides excellent stability."
- "The functionality to customize and modify reports has been removed, and it would be beneficial to reinstall it, as it allows greater customization and flexibility in creating reports."
What is our primary use case?
We are in a restaurant business and our primary use case is for analytics, specifically for areas such as sales forecasting, sales reporting, and measuring key performance indicators.
What is most valuable?
I am highly satisfied with Oracle OBIEE as it delivers the desired results for our business. We found it to be effective for our needs.
What needs improvement?
The installation process and the ability to resume customer reports could be improved. The functionality to customize and modify reports has been removed, and it would be beneficial to reinstall it, as it allows greater customization and flexibility in creating reports.
For how long have I used the solution?
We have been using it for four years.
What do I think about the stability of the solution?
It provides excellent stability. I would rate it nine out of ten.
What do I think about the scalability of the solution?
I would rate the scalability six out of ten.
How was the initial setup?
The initial setup was straightforward. We haven't had any issues.
What about the implementation team?
The installation process was quick. The deployment was handled by the vendor.
What was our ROI?
It helps to remove inefficiencies and improve the decision-making process, so it does deliver a return on investment.
What's my experience with pricing, setup cost, and licensing?
It is an expensive solution. We have an annual license with Oracle.
What other advice do I have?
It offers impressive functionality and it is an intuitive and beneficial tool. However, the pricing is quite high. I would rate it eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
AVP at a financial services firm with 10,001+ employees
Access role management is valuable feature; implementation is cumbersome, requires expertise
Pros and Cons
- "Ability to create our own reports."
- "Implementation is cumbersome and requires expertise."
What is our primary use case?
Our primary use case of this solution is for public reporting, creating a dashboard for our users so they can create their own reports. If they're using Tableau and other things, we give them a dashboard to use. It provides a structure or enterprise solution or framework, which gives you a free hand to create your own reports. We have some form of partnership with Oracle and I'm an ABB.
What is most valuable?
The ability for a user to create their own reports is one of the valuable features. The solution also allows you to manage your access roles, like permissions, directly from the port. There is also a separate enterprise manager where groups and other roles can be created and given access. Finally, if we have certain scripts, we can add chipping into that scheduling function as well as a dashboard and the like. In the newer version, there's a visual analyzer which is more Tableau driven and gives you a free hand. From a user perspective, it's an advantage and will provide us with an additional asset if we do upgrade.
What needs improvement?
Implementation is a little cumbersome and requires expertise. From the support perspective, it seems that they are a level behind. Another, thing is if you're working in the 12.2.1.3 version, fields don't come with proper venues and proper testing is lacking. For an additional feature, I'd like to see data science and functions added.
For how long have I used the solution?
I've been using this solution for five years.
What do I think about the stability of the solution?
Most of the time the solution is stable but it depends on who is doing the set up configuration. A senior person will know how much memory is required, without that there might be problems. So lots of configuration files need to be optimized according to the usage. There may also be other parameters that need to be set up and if you are aware of this then the system will be stable.
What do I think about the scalability of the solution?
This is a scalable solution.
How are customer service and technical support?
Customer service is sometimes very good. At other times it's very, very dense and they ask for irrelevant information. It could definitely be improved.
How was the initial setup?
The initial setup was quite complex and I didn't do it in one go because when we deployed something, there were some problems that needed sorting out and that took around five to six hours. Deployment probably took close to six hours. The deployment was carried out internally. In my department we have over 300 users and the solution is used on a daily basis.
What's my experience with pricing, setup cost, and licensing?
This is an expensive solution and I think people tend to stop using this product as a result. Cost is a major factor in companies choosing other solutions.
What other advice do I have?
It's important to have an understanding of your requirements because if people are looking for visualization and realization, this is a very good solution that can work with thousands of users generally and can work on billions and billions of records.
I rate this solution a seven out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Consultant at a computer software company with 501-1,000 employees
Great condition-based analysis with good flexibility and pretty good technical support
Pros and Cons
- "The solution is easy to use and very flexible."
- "The solution needs to be easier to scale."
What is our primary use case?
We implemented this solution for reporting purposes primarily. We got it for the client a few months back. This whole system is an EBS system. We used the solution to pull the data from the EDA source system and convert it. Once a data valid solution is developed, we model the data model using RCB, and then we create reports for the service contract module.
How has it helped my organization?
The solution helps businesses to make a very quick analysis and can help them make business decisions quickly.
What is most valuable?
The most valuable aspect of the solution is the fact that hierarchies are centralized.
The solution offers a condition-based analysis. For example, if the user wants to see two reports on the dashboard based on different categories or different attributes, but they want to see one report at a time, using the condition-based development, they can do so.
From version 11G to 12C the solution has made a lot of improvements.
The solution is easy to use and very flexible.
What needs improvement?
In the 11G model, there are restricted visualizations, whereas in Oracle Analytics Cloud we have multiple different variations of visualization. If there was a way of presenting the data in a pictorial way, it would be very helpful. Right now, the solution, at least in that deployment model, is lacking a number of visualizations.
The solution needs to be easier to scale.
For how long have I used the solution?
I've been using the solution for almost seven years at this point. The company itself may have used it for about 15 to 20 years now.
What do I think about the stability of the solution?
I haven't had much chance to really test the stability, however, I don't recall any instances of trouble.
What do I think about the scalability of the solution?
Scalability is not that easy. We need to apply a batch. It would definitely take time to execute and to check all the reports or development work once the batch applied.
How are customer service and technical support?
We've used technical support in the past and have been quite satisfied with their level of service. Overall, I would rate the solution eight out of ten. Occasionally, we would have issues that remained unanswered, however, it's rare.
How was the initial setup?
The initial setup is not straightforward. It is complex. Oracle introduced another product called Oracle Analytics Cloud, and in that case, the installation of the product is very easy. Comparatively, this product's installation is difficult. It takes time and needs mission instants.
What about the implementation team?
We set up the solution in-house. We didn't need to hire an integrator or consultant.
What's my experience with pricing, setup cost, and licensing?
I'm not sure what the solution costs. I'm not involved with aspects of billing or contract negotiations. I don't know if we pay on a monthly or yearly basis.
Which other solutions did I evaluate?
I don't recall evaluating other options.
What other advice do I have?
I'm not the latest version of the solution, however, I do have information on the latest one as well. I'm using the 11G version. The latest one is 12C. I worked on it two years ago.
Our company loves the benefits of this solution and has used it for a long time. Even with new products on the market, they continue to use the product.
I'd advise companies considering using the solution to make sure they explore the product quite a bit before fully implementing it.
Overall, I'd rate the solution at eight out of ten. Each version continues to get better and better. I would definitely give 10 out of 10 for OASC, for example, which was recently launched, due to the fact that it is fully on the cloud.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Global Supply Chain Manager at Cisco
We use it for reporting, business data analysis and metrics purposes.
What is most valuable?
We mainly use it for reporting purposes, i.e., generating reports especially for the business. We use it for the business data analysis and metrics purposes as well. For this, we have been using OBIEE for quite a long time.
How has it helped my organization?
It is beneficial for us because most of our reports are on OBIEE. It's not only for data analysis. We use it for corporate year-end financial purposes as well. We use it for the backlog management, for example, to check how much is the backlog or how much is the shipment amount and for similar kind of data. We are using OBIEE for such purposes.
We are into the Oracle Supply Chain which involves the process from auto-booking to shipment. They bring the data from Oracle apps to Oracle Arch Work. There is a middle layer which is called ODS. From ODS, they put the data in the OBIEE product. From there, the IT teams create all the attributes, we bag them there and in this way, we can generate our own reports. That is how we have been using this product.
It is useful for us especially for the quarter-end data analysis or to improve any metrics; in this way, we use OBIEE for data analysis purpose.
What needs improvement?
Some of the additional features required are that it should be more user-friendly. Sometimes, when we use the drag-and-drop feature it does not drag the object and needs to be user-friendly. It's not available today.
If it would be more flexible, that would be helpful.
What do I think about the stability of the solution?
It's stable. The data is 100% accurate. In regards to stability, it's good. Only sometimes, maintenance is an issue, otherwise the performance is OK.
What do I think about the scalability of the solution?
The scalability is good because it depends on how you upgrade your OBIEE.
How are customer service and technical support?
We have a lot of companies such as Windows and we chose the best IT teams. They have good architecture and we will do the screening and get the best to resolve the issues.
Which solution did I use previously and why did I switch?
We were previously using some other software from a different company but we weren't able to find all the data. We were looking for PL/SQL data and this product was able to be get us a lot of data. We need a lot of data for hypnotics purpose, for this reason we chose the Oracle product.
The most important criteria while choosing a vendor would be that they should improve the performance and the product should be user-friendly. Most of the times, we want to use less data and the data should be improved.
How was the initial setup?
The setup was OK and it was not that complex. It was quite straightforward.
Which other solutions did I evaluate?
We are always looking for the best features that are available. Already, Oracle has advanced technology, which is the reason that we have chosen OBIEE compared to other products.
What other advice do I have?
You should shop around but for me this is the best solution. As per the cost factor as well, it is a cost-effective product.
The attributes should be more user-friendly, other than that the other features of this product such as performance, reporting structure and architecture are good.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Business Intelligence Analyst at a tech company with 51-200 employees
It has the ability to be customized such that APIs can also be built on-top for easy data communication with other tools.
What is most valuable?
Just as any business intelligence tool, the top five core expectations of any BI tool is to be able to:
- Build adhoc reports (drag & drop) - for data discovery/exploration as well as to drive insight
- Schedule set cadence reports - to avoid manual running of the report as well as including a broader audience to share with to further avoid any manual bottleneck processes, if this feature were not available
- Visualization and Dashboards - basic & advanced (OBIEE offers both) - adhoc reports/data is great when one has enough time at hand to build great charts. What if the effort can be done just once and used many times? OBIEE out-of-the-box has a great selection of visualization choices, and others can be greatly customized with the right technical expertise
- Offline data availability - OBIEE Briefing Book offers the data to be available even offline, and when connection is available can easily update to get the latest information; as suppose to the alternative of downloading PDF before going offline, and re-downloading when data refreshes
- Customization - I simply cannot think of anything in OBIEE that cannot be customized, not to mention that APIs can also be built on-top for easy data communication with other tools
How has it helped my organization?
Taking top five features in mind:
- Build adhoc reports (drag & drop) - our team and stakeholders build analysis everyday to find different ways to slice and dice the data to better analyze the business and produce actionable insight
- Schedule set cadence reports - very heavily used feature across organization
- Visualization and Dashboards (basic & advanced OBIEE offers both) - even executive dashboards are built using OBIEE given the flexibility of the tool
- Offline data availability - used while traveling with peace of mind without having to worry about internet connection to stay connected with the data
- Customization - we customized the tool to standardize to the corporate color pallet and to stay consistent.
What needs improvement?
Overall OBIEE is a great tool; however, the architecture of implementation for IT folks, and ease of use for a not-too-technical audience has room for improvement.
For how long have I used the solution?
I have used OBIEE for the past five years.
What do I think about the stability of the solution?
Stability of OBIEE is very dependent on, and varies on, the hardware and Operating Systems of every organization. From experience, I have noticed OBIEE running on Linux has very few stability issues when compared to Windows.
What do I think about the scalability of the solution?
The issue comes down to the learning curve of the product, and knowing exactly what to do as suppose to trial and error. Overall, OBIEE can scale with no issues.
How are customer service and technical support?
Customer Service:
It's great.
Technical Support:Overall, it's good as it can be improved.
Which solution did I use previously and why did I switch?
My organization has been using OBIEE for the duration I have been employed.
How was the initial setup?
The overall architecture of getting OBIEE up and running is complex and the sequence must be followed very attentively.
What about the implementation team?
It was implemented in house.
Which other solutions did I evaluate?
I am sure the team has evaluated other products; and as a matter of fact, I am re-evaluating BI products as we speak, and OBIEE is one of the options on the table.
What other advice do I have?
Be sure to know exactly what to do before doing anything, to save cycle time. And/or seek expertise in the field who have done it before and know the ins and outs of the product.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: November 2024
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I am supposed to help a customer in deciding which tool to choose and this review is very helpful from that perspective.