The “Business Model & Mapping” layer in the Administration Tool, because the maintenance and evolution processes are greatly facilitated.
Data Architect & BI Manager at RTBF
We can better and rapidly answer the user’s reporting needs, even if it involves different sources of information
Pros and Cons
- "The “Business Model & Mapping” layer in the Administration Tool, because the maintenance and evolution processes are greatly facilitated."
- "Customer service/technical support gets five out of 10. Sometimes good, sometimes bad."
What is most valuable?
How has it helped my organization?
Now, we can better and rapidly answer the user’s reporting needs, even if it involves different sources of information (different applications, different databases, external sources, etc.).
What needs improvement?
Our actual needs are covered.
For how long have I used the solution?
10 years.
Buyer's Guide
Oracle OBIEE
January 2025
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What do I think about the stability of the solution?
Since 11g, no issues.
What do I think about the scalability of the solution?
No, but no real experience.
How are customer service and support?
Five out of 10. Sometimes good, sometimes bad.
How was the initial setup?
Relatively straightforward.
What other advice do I have?
Don’t hesitate, if you need this for enterprise reporting and BI needs.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Oracle BIEE Consultant at a tech consulting company with 1,001-5,000 employees
With caching, we can simply schedule a report to run before users get to work. A lot of users want customized user interfaces.
What is most valuable?
Caching is a valuable feature. We can simply schedule the report to run before the users get to work. This reduces the time it takes for the users to load data-heavy dashboards.
I only realized this after using Tableau, but I really appreciate the re-usability of reports in OBIEE. I liked this because I don’t need to re-do reports that have to be in different dashboards and it makes my folder structure organized.
Another feature I love are the functions readily available in the RPD. This makes life so much easier when computing for example, year ago, month ago, rolling months, percent growth, etc.
Variables also give us a little flexibility with the formulas, titles and column names.
How has it helped my organization?
The company I was assigned to is a utilities company, so they heavily rely on daily reports to monitor the situation. Customer feedback is very crucial to them. Working both as their business analyst and developer, I get to communicate with the people responsible for reporting to top management. Based on their feedback, some are able to see if pending items have been delivered and if not, they can easily identify which group to go to. This assures that their customers are satisfied with the service.
Some have also said that with the reports readily available via OBIEE, they can immediately download and present them to their bosses. No more use of spreadsheets to compute for the KPIs.
What needs improvement?
We had a lot of users before that wanted customized user interfaces. This was one of the hardest things to customize in OBIEE. You had to have knowledge in other areas to provide user requirements.
With the popularity of self-service systems, our power users wanted more ad-hoc reports. We couldn’t provide this because that meant giving them administrator access, which was against the security guidelines of the company.
One requirement we also had was the ability for users to change passwords. Again, this meant that we had to give the users administrator access, which was against company protocol.
For how long have I used the solution?
I have used it since 2010, almost six years.
What do I think about the stability of the solution?
I am not sure if this is relevant, but there was one time when we configured the SSL for OBIEE 11.1.1.7 and we were unable to create new users. We did this to two servers, but the issue only happened to one server. The Oracle Support consultant we talked to wasn’t able to resolve this. I’ve since left the organization and am not sure if it has been resolved.
What do I think about the scalability of the solution?
There were no scalability initiatives that I was a part of, just upgrades to new machines, which are simple new installations.
How are customer service and technical support?
I rate technical support 5/10. I am not sure about others, but the technical support I had from Oracle Support was often delayed or they couldn’t solve the problem.
Which solution did I use previously and why did I switch?
I did not previously use a different solution, but I did dabble with Tableau after I started using OBIEE.
How was the initial setup?
Initial setup was straightforward. By the way, I’ve only worked with Windows installations.
Which other solutions did I evaluate?
The organization was already using this product when I got there, so we just maintained it.
What other advice do I have?
Google is your best friend! Some documentations do not contain everything, so it is good to be patient when looking for solutions, even outside Oracle Support.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Oracle OBIEE
January 2025
Learn what your peers think about Oracle OBIEE. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
OBIEE 11g Certified Developer at a tech services company with 10,001+ employees
It's allows for data modeling simply and its visualizations are better than other BI solutions.
Valuable Features
- Security (authentication, policy, credentials)
- Simplicity in data modelling
- Visualizations are better than other BI solutions
Improvements to My Organization
- It allows us to providing our customers an excellent solution for their business requirements.
- It's easy to use for any type of user.
Use of Solution
I've been using it for two years, 11 months as a business analyst generating reports for our customers.
Deployment Issues
Some little issue with a network port, but this is solved in a very few minutes.
Stability Issues
No issues encountered.
Scalability Issues
No issues encountered.
Customer Service and Technical Support
Customer Service:
9/10 - Excellent support from the Oracle team.
Technical Support:9/10 - They're excellent.
Initial Setup
It's pretty straightforward if we have the right requirements.
Other Solutions Considered
No other options were evaluated.
Other Advice
It's a good tool and has lots of features to meet customers' typical requirements. One should have thorough knowledge of it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Lead at a tech services company with 10,001+ employees
A business intelligence tool with a useful cloud deployment feature
Pros and Cons
- "I like the cloud deployment feature. There are about 20 new features, and they are available on mobile and more. I haven't used any of them, but these features are highly attractive."
- "It could be more user-friendly. For example, the RPD layer could be more straightforward. From a user's point of view, the visualization, especially the graphs, are not as attractive when compared to other tools like QlikView and Qlik Sense."
What is our primary use case?
We use Oracle OBIEE for reporting.
What is most valuable?
I like the cloud deployment feature. There are about 20 new features, and they are available on mobile and more. I haven't used any of them, but these features are highly attractive.
What needs improvement?
It could be more user-friendly. For example, the RPD layer could be more straightforward. From a user's point of view, the visualization, especially the graphs, are not as attractive when compared to other tools like QlikView and Qlik Sense.
For how long have I used the solution?
I have been using Oracle OBIEE for about five years.
What do I think about the stability of the solution?
Oracle OBIEE is quite stable.
What do I think about the scalability of the solution?
I think Oracle OBIEE is scalable.
What's my experience with pricing, setup cost, and licensing?
If you compare Qlik Sense and Oracle OBIEE licensing, then Oracle products are much better. With Qlik Sense, you have to pay per client and per use. But we get Oracle OBIEE along with the Oracle database, making it much more cost-effective in the long term.
What other advice do I have?
On a scale from one to ten, I would give Oracle OBIEE an eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Business Analysis Manager at a retailer with 1,001-5,000 employees
We've been able to create reports for monitoring our business trends and retail KPIs, although we've come across deployment issues when moving from one version to another.
Pros and Cons
- "Easy to create ad hoc reporting for different solutions."
- "Retail, Finance, Wholesale"
What is most valuable?
- Data accessibility
- Easy to create ad hoc reporting for different solutions
- Excellent tool for defining and creating Executive and Operative Dashboard
How has it helped my organization?
I’ve used this product especially in the retail field. It’s been a huge initial effort creating reporting for monitoring business trends and retail KPIs, but once we did it we had a great return in terms of data reliability, time response and information sharing between internals and externals.
What needs improvement?
Retail, Finance, Wholesale
For how long have I used the solution?
I've used if for about four years in the fashion industry.
What was my experience with deployment of the solution?
Yes, especially when we’ve moved from one version to another. Most of the problems encountered have been solved quickly.
What do I think about the stability of the solution?
No broad impact
What do I think about the scalability of the solution?
No
How is customer service and technical support?
Customer Service:
8/10
Technical Support:8/10
How was the initial setup?
Designing and building the entire set up of Data Warehousing and Dashboard Reporting implementation has been challenging in terms of resources and time. It took at least six months to a year to see the first results of our hard work.
Which other solutions did I evaluate?
I can make a comparison with Business Objects and MicroStrategy. Even though these are excellent tools for business analysis, Oracle OBIEE has allowed the company to approach data analysis in a structured and shared way favoring the growth of analytical expertise across the entire company.
What other advice do I have?
From my experience as Retail Planner and Business Analyst in fast paced companies, I would suggest this solution to anyone who wants to improve data analysis in terms of data read, performance, analytical culture throughout the company.
I think it's a great tool for the retail, finance, and commercial industries.
ABC Sell Out Analysis
Disclosure: I am a real user, and this review is based on my own experience and opinions.
BI Expert at a hospitality company with 501-1,000 employees
Dashboards, semantic modeling are great. But needs improvement with visualizations and mobile.
Valuable Features:
Dashboards, semantic modeling
Room for Improvement:
Slow to market with visualizations, mobile functionality
Ad-hoc analysis is tedious and lacks advanced capabilities
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Oracle Techno Sales consultant at a tech services company with 201-500 employees
The data analyzer allows you to visualize your data on the fly
Pros and Cons
- "Warehouse and business intelligence are two different things, but OBIEE also has some warehouse features in it. I would like to see some of those capabilities improved."
What is our primary use case?
I'm mostly using OBIEE in the context of regulation by the national central bank. The regulatory authority floats many reports required daily, monthly, weekly, and yearly. So, for example, there'll be a stream of reports at the end of the year, and the banking regulator requires banks to comply. It's challenging for banks to develop these reports constantly, so we develop these regulatory or statutory reports for the regulatory authority and put them in the BI.
What is most valuable?
I like the data analyzer introduced in OBIEE version 10. Previously, there was no data analytics tool, but the data analyzer allows you to visualize your data on the fly. I also like the voice recognition tool. With voice recognition, the data visualization tool will flip the charts and diagrams left, right, center.
What needs improvement?
Warehouse and business intelligence are two different things, but OBIEE also has some warehouse features in it. I would like to see some of those capabilities improved.
For how long have I used the solution?
I've been using OBIEE for five or six years.
What do I think about the stability of the solution?
Oracle products are all stable. We deployed Oracle OBIEE version 11 at the national revenue authority four years ago, and since then we've run more than 400 reports on an Oracle X5 server. It still runs smoothly with no issues.
Which other solutions did I evaluate?
The customer wanted Valtix, an internet BI system, but couldn't afford it. We advised him to go with OBIEE and the X5-4. I'm also fully certified in BGIF, and part of my job in that deployment was to deploy BGIF was challenging because it's an arm of the government. Still, we finally got some of the data into BGIF that wasn't mission-critical for the government. The rest of the data sat inside OBIEE.
What other advice do I have?
I rate OBIEE 12 out of 10. For me, OBIEE is king.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Presidente at EDR
Good technical support, dashboard, and analysis
Pros and Cons
- "The dashboard and analysis are the most valuable features of this solution."
- "I would like to see Machine Learning included in this solution."
What is our primary use case?
We use this solution as an adjudicator for an insurance company.
We are a development enterprise, and we sell the solutions we have to our customers. We have several customers that use our solutions in Oracle OBIEE. We are resellers.
What is most valuable?
The dashboard and analysis are the most valuable features of this solution.
What needs improvement?
I would like to see Machine Learning included in this solution.
For how long have I used the solution?
We have been using Oracle OBIEE for almost ten years.
What do I think about the stability of the solution?
Oracle OBIEE is a stable product.
What do I think about the scalability of the solution?
The scalability of Oracle OBIEE is good.
If you combine all of your customers there are almost 150 users.
How are customer service and support?
Technical support is fine.
Which solution did I use previously and why did I switch?
We are also experienced using Tableau. We have the same application ruling in both technologies.
Tableau is deployed on the cloud.
What's my experience with pricing, setup cost, and licensing?
Pricing is an area that could be improved.
What other advice do I have?
I would rate Oracle OBIEE a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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A major disadvantage of this tool is that it requires more technical support and maintenance, which is a very time consuming activity.