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General Manager Information Technology at International Steels Limited
Real User
Jan 22, 2024
Enables us to gather, store and visualize enterprise data
Pros and Cons
  • "I have not personally used any such products related to this service, however based on the popular opinion, Microsoft Power BI is more popular. We have never switched from this software due to infrastructure and license related costs. However, my team acknowledges that the Power BI is much more enhanced and includes features that are easier to use, including its drag and drop features. I am not sure, if OBIEE has these features, due to lack of updated versions."
  • "The pricing of the solution should be bettered."

What is our primary use case?

We mainly use Oracle OBIEE mainly for business purposes, which include analysis and intelligence-based decision making.

What is most valuable?

I have not personally used any such products related to this service, however based on the popular opinion, Microsoft Power BI is more popular. We have never switched from this software due to infrastructure and license related costs. However, my team acknowledges that the Power BI is much more enhanced and includes features that are easier to use, including its drag and drop features. I am not sure, if OBIEE has these features, due to lack of updated versions.   

What needs improvement?

The pricing of the solution should be bettered. 

For how long have I used the solution?

I have been using Oracle OBIEE for the past 7 years, but the version I am using is not the latest in the market.

Buyer's Guide
Oracle OBIEE
March 2026
Learn what your peers think about Oracle OBIEE. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
886,510 professionals have used our research since 2012.

What do I think about the stability of the solution?

I've never encountered any downtime issues with Oracle OBIEE. It's been working smoothly, and it's quite reliable. I would rate it 8 out of 10. 

What do I think about the scalability of the solution?

Scaling the product is not difficult and I would rate it 8 out of 10.

How are customer service and support?

The experience is mixed, since it is sometimes helpful and sometimes, it is challenging. In our business, we act as intermediaries between users and supports and this has led to huge issue on our part. We've created several SRs seeking help, but in some cases, there's been no response or resolution from Oracle. However, please note that we haven’t used them for OBIEE product specifically.

How was the initial setup?

In my opinion, Ooracle has better documentation for installation, however, in our case, migration is a difficult challenge which involves lots of arrangements and importing and exporting of large amount of data. Even though I am not a technical person, I believe that upgrading on-premises requires creating a new installation, while on the cloud, it's simpler. I'm not exactly sure about the process, but these are the discussions I've had with my team.

What about the implementation team?

Around five to six key individuals, mainly senior executives like CFO, CIO, and CEO, use Oracle OBIEE in our team. We handle maintenance internally and don't rely on third parties for troubleshooting or deployment.

What's my experience with pricing, setup cost, and licensing?

We bought a one-time license for Oracle OBIEE, and annually pay the support fee. When it comes to pricing, it's quite expensive.

I would rate the price of this solution 2 out of 10, towards the expensive side.

What other advice do I have?

To recommend Oracle OBIEE overall is a challenging task. I haven’t explored its multiple versions, including cloud ones. In my experience, on-prem solutions have little support from Oracle. But in my personal opinion and based on my experience, I would surely recommend it if the users understand the product. It is relatively easy to implement. During the initial implementation, there were features we weren't aware of, but as we progressed and encountered new cases and business modules, we were able to implement them smoothly.

I would rate it 7 out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Erp Developer at CACI International Inc.
Real User
May 15, 2023
An extremely easy-to-use solution that needs to improve its customer support
Pros and Cons
  • "Oracle OBIEE is very easy to use. Looking at analytics, I think they have come a long way by adding new features like visualization, which is really cool."
  • "Oracle products have a lot of complications...Oracle has a history of not really providing great support."

What is our primary use case?

In my company, they use Oracle ERP. So they build reports based on ERP tables. So, basically, my job is to create subject areas for the client so that they can play around with the subject areas. And sometimes, we develop reports based on the subject areas.

What is most valuable?

Oracle OBIEE is very easy to use. Looking at analytics, I think they have come a long way by adding new features like visualization, which is really cool. Also, I don't have experience with really other products in the market.

What needs improvement?

Improvements are something I think they have pretty much done. They have improved many areas, like adding visualization and all that, by making it easy. So, any business analyst can play around with it without much knowledge. I think Oracle OBIEE is going step by step.

Oracle needs to improve its technical support. If they can improve in that area, it will be nice. Oracle products have a lot of complications. And sometimes what happens is, especially since I work on Oracle ERP. So when they release some modules, I don't know what kind of testing they do, but there are a lot of complications. And we break our heads and eventually end up with Oracle support because only Oracle support can solve those issues because it's software-related. So when you open a ticket, it depends on where that ticket goes. Sometimes it goes to a knowledgeable person, and then your life becomes easy. Generally, it won't end up there. So those are the things that Oracle has to improve in its support area. They have to improve significantly in that area because I see a lot of guys moving away because of that reason.

For how long have I used the solution?

I have some experience with Oracle OBIEE. As of now, I have one year of experience. I am a customer, but sometimes we enter into partnerships with Oracle to develop certain ERP products. So, we developed Contract Lifecycle Management along with Oracle, and that product is in the market now, and a lot of government agencies are using it. We are not resellers since Oracle owns the products, but we help them develop the CLM module within ERP.

What do I think about the stability of the solution?

The stability of the solution depends on how much data. Right now, I don't have the scope to look into that kind of environment with a large data scale. Maybe people working in banks, like those who operate worldwide, with a lot of data, can speak on the solution's stability.

What do I think about the scalability of the solution?

Scalability, especially considering its availability on the cloud, I think, is fine.

How are customer service and support?

Oracle has a history of not really providing great support. I rate the technical support a five out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

I'm a developer, so I don't feel much complexity in the solution's initial setup. So, I will have to step into a user's shoes to see what complexity is involved in the setup phase. I think that there are three areas, in which one area is to connect to the database and create your own use and then drag that view into a middle layer. The middle layer is the data modeling layer, where you join different tables, and regarding such technicalities, if I look at them from a user perspective, it's a little difficult for them, which I think is solved with visualization by dragging, dropping and visualizing how the data looks and all that stuff. So Oracle OBIEE has tried its best to make the solution easier for users. Even though I try to look at the user's perspective, my mindset is that of a developer, so it is easy for me. I think Oracle OBIEE is doing a good job.

What other advice do I have?

Since I am a bit impressed with Oracle OBIEE, I rate the overall solution a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Oracle OBIEE
March 2026
Learn what your peers think about Oracle OBIEE. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
886,510 professionals have used our research since 2012.
AhmedEssam - PeerSpot reviewer
Technology special at a tech vendor with 10,001+ employees
Reseller
Sep 15, 2023
A free and stable product that offers multiple scenarios to help its users make the right business choices
Pros and Cons
  • "The most valuable features of the solution are the various scenarios the product offers and its stability."
  • "Oracle OBIEE helps you make the right decision to help achieve accurate results with all the scenarios the product offers for your applications."
  • "Oracle OBIEE is a product that is not easy to implement. The product is also not easy to use."
  • "Oracle OBIEE is a product that is not easy to implement."

What is our primary use case?

With Oracle OBIEE, business intelligence can be used in any kind of technology you have. A person always wants to see parts like visualizations and intelligence when it comes to what an application can do, the workflow, and everything related to the application, not in Excel sheets, letters, or reports. The reports will be visualized, so it will be easier to connect to any area of any application while also overlaying all your applications. With Oracle OBIEE, you can proceed with overlaying your applications. Oracle OBIEE helps you make the right decision to help achieve accurate results with all the scenarios the product offers for your applications.

What is most valuable?

The most valuable features of the solution are the various scenarios the product offers and its stability. Oracle Financial Services Risk Management is a useful area in Oracle OBIEE.

What needs improvement?

Oracle OBIEE is a product that is not easy to implement. The product is also not easy to use. The aforementioned details about the solution can be considered for improvement.

For how long have I used the solution?

I have been using Oracle OBIEE for eight years. My company sells the solution.

What do I think about the stability of the solution?

Stability-wise, I rate the solution an eight to nine out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution an eight to nine out of ten.

How are customer service and support?

When it comes to those who have enterprise accounts and have purchased a subscription for advanced customer support, it is possible to get the best customer service from Oracle.

How was the initial setup?

The time for the setup phase of the solution depends on the client and how big the project is, along with another factor, which is the partner who will be a part of the implementation phase of the product.

The solution is deployed on a hybrid cloud.

What's my experience with pricing, setup cost, and licensing?

There are no licensing costs attached to the solution anymore. A person only needs to pay towards the subscription costs since it is a cloud-based solution. I use the free version of Oracle OBIEE.

What other advice do I have?

I recommend the solution to those who plan to use it. I also recommend Microsoft Power BI to others as an alternative to Oracle OBIEE. Microsoft Power BI is very powerful and very easy to use, making it easy for anyone to implement it.

I rate the overall solution an eight to nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Technical Consultant at AAK
Real User
Top 5Leaderboard
Apr 15, 2023
Valuable business insight, helpful online community, and effective technology
Pros and Cons
  • "The most valuable features of Oracle OBIEE are the ease of logging in, the dashboard, and showing the problems in the data. Additionally, the reports are well integrated and it has good technology."
  • "There should be more integration in the solution. For example, there should be one solution with multiple functionalities so that other solutions are not needed. Having one solution with all the needed functionality would be helpful."

What is our primary use case?

Oracle OBIEE is a database tool that is comparable to many other databases. It is commonly used to demonstrate to clients how their business is performing. With the use of graphs and visual aids, companies can be shown their current and future performance.

How has it helped my organization?

The utilization of Oracle OBIEE enables businesses to track their cash flow and identify areas where costs can be reduced. The solution offers valuable insights into customers' businesses, which can be used to make improvements and drive progress.

What is most valuable?

The most valuable features of Oracle OBIEE are the ease of logging in, the dashboard, and showing the problems in the data. Additionally, the reports are well integrated and it has good technology.

What needs improvement?

There should be more integration in the solution. For example, there should be one solution with multiple functionalities so that other solutions are not needed. Having one solution with all the needed functionality would be helpful.

For how long have I used the solution?

I used Oracle OBIEE within the last 12 months.

What do I think about the scalability of the solution?

This solution is suited for larger-sized companies.

How are customer service and support?

There are many community forums that can provide a lot of information. It is helpful for everyone. We have used it often to help us in many areas.

I rate the support of Oracle OBIEE a ten out of ten.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

The price of Oracle OBIEE is expensive, it is difficult for a small business to afford.

I rate the price of Oracle OBIEE a seven out of ten.

What other advice do I have?

My advice to experts that might use Oracle OBIEE is it's a good tool and has many features. You are able to make reports to display where a company is going overall for success.

The solution is useful for developers and regular business users.

I would recommend this solution to others.

I rate Oracle OBIEE a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
BI manager at Clarivate
Real User
Top 5
Mar 30, 2023
A solution that is easily accessible, scalable and requires a straightforward initial setup process to get started
Pros and Cons
  • "Scalability-wise, I rate the solution a nine out of ten...The solution's initial setup was straightforward."
  • "In our organization, we feel that data visualization for APIs is an area in which the solution lacks."

What is our primary use case?

Regarding the use cases for the solution, I would like to say that we are a global company providing services related to analytics to 1,00,000 users, hundreds of institutions and libraries, specifically university libraries. So, we provide our services worldwide.

What is most valuable?

Currently, we are in the process of getting to know about database visualization and understanding its benefits for users. Our goal is to spread awareness about its capabilities among our customers, enabling them to access self-service BI and other valuable features. Additionally, we are exploring the use and relation of machine learning in database visualization, an area of focus for our team.

What needs improvement?

In our organization, we feel that data visualization for APIs is an area in which the solution lacks. So, API in data visualization could be better. Also, some other features that are available on the cloud are not yet available on the server. In short, some cloud features should be available on-premises on a server. Other areas include scheduling reports with digital visualization, which are missing the solution.

For how long have I used the solution?

I have been using Oracle OBIEE for almost ten years now. Also, I am using the solution's latest version.

What do I think about the stability of the solution?

It is a stable product. Stability-wise, I rate the solution an eight and a half out of ten.

What do I think about the scalability of the solution?

It is a scalable product. Scalability-wise, I rate the solution a nine out of ten. We have around 20,000 people in our organization using the solution. Also, we plan to increase the number of users using the solution in our organization.

How are customer service and support?

Usually, we do receive timely responses from Oracle's technical support team. At times, the complexity of a certain problem may cause the technical support to take a long time to get to the root cause.

How was the initial setup?

The solution's initial setup was straightforward.

The deployment process for the solution takes time since we have many users. But because we have been doing it for a while, we're getting to more and more users while improving our learning curve. Basically, the deployment process is not that complicated.

We're doing fine with the deployment process even though it takes time for us to train its users to give them the ability to understand what they're doing, what to do and how to do certain things on the solution.

For the deployment and maintenance of the solution, we have about six to seven people, consisting of engineers and developers, in our organization.

What about the implementation team?

We have an Oracle consultant who helps with the implementation part. Moreover, we are also comfortable doing the implementation process with the help of our in-house staff.

What's my experience with pricing, setup cost, and licensing?

For the license in part of Oracle, my company makes yearly payments.

What other advice do I have?

I would tell those planning to use the solution that with a good server in place, it is an easily accessible solution. Overall, I rate the solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Azhar Azhar - PeerSpot reviewer
BI consultant at RajhiSteel
Real User
Feb 11, 2023
Flexible and has better dashboards and data utilization
Pros and Cons
  • "The most valuable feature of Oracle OBIEE is interactive reporting because it allows better analysis versus conventional reporting, especially on the data warehouse side."
  • "An area for improvement is that Oracle pushes more users to Oracle BI Publisher rather than emphasizing Oracle OBIEE for reporting. The pricing for Oracle OBIEE could be improved."

What is our primary use case?

My use case for Oracle OBIEE is reporting, particularly for analytics. I use its dashboards and various reporting for data management. BIApps is also aligned with Oracle OBIEE, a ready-made application plugged into multiple modules for data management, finance, etc.

What is most valuable?

The most valuable feature of Oracle OBIEE is interactive reporting because it allows better analysis versus conventional reporting, especially in the data warehouse side, where my company has more than ten years of experience.

I also found the dashboards, KPIs, and data utilization better in Oracle OBIEE.

Oracle OBIEE is also more flexible because you can add dimensions and customizations to it on-premises versus cloud solutions.

What needs improvement?

An area for improvement is that Oracle pushes more users to Oracle BI Publisher rather than emphasizing Oracle OBIEE for reporting. Oracle is promoting Oracle BI Publisher as a reporting solution while introducing Oracle OBIEE into the ERP side.

In terms of data warehousing and getting on-premises reports, you need to use the Oracle Analytics Server, for example, to fetch the data rather than doing it on Oracle OBIEE, which is another area for improvement.

Oracle has more control over the data grid on the cloud versus Oracle OBIEE deployed on-premises, which is a drawback because deploying on the cloud gives you less flexibility in terms of customizations, adding dimensions, etc.

The pricing for Oracle OBIEE could be improved.

For how long have I used the solution?

I have expertise in Oracle OBIEE, as I've been using it for more than eight years.

What do I think about the stability of the solution?

Oracle OBIEE is quite stable.

What do I think about the scalability of the solution?

Oracle OBIEE is highly scalable.

How are customer service and support?

I'm very satisfied with the technical support provided by Oracle for Oracle OBIEE.

How was the initial setup?

For a customized deployment for Oracle OBIEE, the end user has to let me take care of reporting instead of the user adding custom dimensions and fact tables in the data grid level or business model. The deployment process is a replication. It's more of a repetition of processes.

What about the implementation team?

I implemented Oracle OBIEE, so one staff is enough for its implementation. I also implemented the BIApps at the time. However, I also had the help of four consultants during the Oracle OBIEE implementation, mainly financial and supply chain consultants and a database administrator.

What's my experience with pricing, setup cost, and licensing?

The company had twenty-five Oracle OBIEE licenses and never expanded. Price-wise, the solution is expensive.

What other advice do I have?

My company is moving from Oracle OBIEE to SAP Analytics soon. It's been decided.

I will recommend Oracle OBIEE to others over SAP Analytics, though my company is switching to SAP Analytics. If I have to choose between Oracle OBIEE and Oracle Analytics Server, I'll go with Oracle Analytics Server.

My rating for Oracle OBIEE is eight out of ten. It's more user-friendly than Microsoft Power BI and has excellent scalability and technical support. The solution was introduced here in the Middle East in 2009. Still, it seems everyone on Oracle OBIEE is forced to move to Oracle Analytics Cloud when most people here have expertise on Oracle OBIEE. Everyone has started moving to the cloud, so Oracle Analytics Cloud will soon grow its user base.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Business Intelligence Consultant at a transportation company with 11-50 employees
Real User
Oct 13, 2022
Rock solid, handles massive amounts of data quickly, and has a user-friendly interface for self-service BI
Pros and Cons
  • "Its robustness is most valuable. It can handle massive amounts of data quickly. If it's properly configured and tuned, it can handle massive amounts of data very quickly to produce results. That to me is the number one feature."
  • "Being able to access multiple data sources, being able to pull them all together, and being able to establish the same information that everybody can refer to are some of its benefits."
  • "One of the things that have been difficult with OBIEE during all the time that I've known it is that when something goes wrong, many times, the error messages are not specific, and you've got to spend a lot of time digging and digging and digging before you say, "Oh, okay. I figured out what it was." There should be more detailed error messages or troubleshooting messages."
  • "One of the things that have been difficult with OBIEE during all the time that I've known it is that when something goes wrong, many times, the error messages are not specific, and you've got to spend a lot of time digging and digging and digging before you say, "Oh, okay. I figured out what it was.""

What is our primary use case?

Most of the use cases were related to financial reporting, project management, and operations.

How has it helped my organization?

One of its main features, which is a feature in pretty much every enterprise product these days, is the ability to see a single source of truth (SSOT). It means that of all the different pieces of information in today's contemporary enterprise, you can identify one set of financials, one set of production data, one set of sales, and one set of marketing data, and you can call that the truth or the gold standard. Everybody who accesses the application can refer to the same truth. This is a major benefit of not only OBIEE but many other products, but OBIEE has been doing that for a long time. Being able to access multiple data sources, being able to pull them all together, and being able to establish the same information that everybody can refer to are some of its benefits.

What is most valuable?

Its robustness is most valuable. It can handle massive amounts of data quickly. If it's properly configured and tuned, it can handle massive amounts of data very quickly to produce results. That to me is the number one feature. Everything else after 10 years becomes like second nature. 

I find it user-friendly, but some people would argue this point. It's user-friendly in the sense that if you have someone who's properly trained, then it has a user-friendly interface for self-service BI. I used to do training on that product. For someone who is not properly trained, it's difficult. 

What needs improvement?

When they converted to OAC, they made some changes that were good and some that were not so good. In terms of room for improvement, there is nothing that's perfect. One of the things that have been difficult with OBIEE during all the time that I've known it is that when something goes wrong, many times, the error messages are not specific, and you've got to spend a lot of time digging and digging and digging before you say, "Oh, okay. I figured out what it was." There should be more detailed error messages or troubleshooting messages.

For how long have I used the solution?

I have been using this solution for 10 years.

What do I think about the stability of the solution?

It's generally rock solid. In fact, when I used to teach people, I used to say, "Don't worry, experiment. You can't break it." It can be broken, but most people with the access that they are given are not going to break it. I would rate it a 10 out of 10 in terms of stability.

What do I think about the scalability of the solution?

Its scalability is very good. It's definitely one of its features for the last several versions. In the last project, there were about a hundred users. I'm probably estimating high.

I definitely have plans to increase its usage because I'm getting certified and that's my experience. So, I would like more people to use it.

How are customer service and support?

I would rate them a 4 out of 5.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I primarily worked with Crystal Reports.

How was the initial setup?

It's complex to set up an entire installation, especially if someone has never done it before. You've got to know a lot of other things. You can't approach it cold and be easily or quickly successful.

What about the implementation team?

You can deploy it with one person. I've deployed an entire OBIEE installation entirely by myself. It's not recommended, and it's not the best way, but it can be done. I know, I've done it. To administer or manage it once it's in place, the ideal team would be at a minimum a three to four-person team. Some companies, when they say, "We need to put in BI, and we need people to do that," they're also, without saying it, asking for someone to set up a data warehouse, run ETL, build and maintain that, run the BI, build the interface, do the reports, and teach or train the employees, which is something I've done. In that kind of situation, you need a three or four-person team at minimum to distribute everything from the data warehouse work, ETL, report development, training, and so on. If the person you're asking to maintain the BI system is not asked to train users, you don't need that skill either. So, it can be done by one person. It depends on what the client desires and is expecting.

What was our ROI?

There is absolutely a return on investment with this.

What's my experience with pricing, setup cost, and licensing?

I have looked at its price, but I don't remember it. I would rate it a 4 out of 5 in terms of pricing.

Which other solutions did I evaluate?

Before going with OBIEE, I didn't evaluate other options. While using OBIEE over the last 10 years, I've evaluated several but not beforehand. The clients that engaged me already had made the choice and did the installation, or I did the installation for them.

What other advice do I have?

Talk to another company that had to put it in place and maintain it. Get the straight story from the people who deal with it every single day—not the CEO who signed the contract, not the vice president or CIO or CTO, not the people who signed the contract and then gave it to somebody else. You should talk to the actual people who put it in place and did it every day. 

If you want to put it in place, do not believe that you must hire someone who has used this product before. What I mean by that is that if someone has used similar tools and knows the basics of BI, SQL language, and so on, with a little bit of time and training, they can become proficient in OBIEE. It's complex but it's not impossible. You don't have to find someone who has used it before. People who have used other things can learn OBIEE. I do training on that product, and I can train them.

I would rate it a 9 out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Kevin Wanyonyi - PeerSpot reviewer
POS expert at JAVA HOUSE
Real User
Sep 15, 2023
Intuitive and stable analytics that facilitate the decision-making process
Pros and Cons
  • "It provides excellent stability."
  • "The functionality to customize and modify reports has been removed, and it would be beneficial to reinstall it, as it allows greater customization and flexibility in creating reports."

What is our primary use case?

We are in a restaurant business and our primary use case is for analytics, specifically for areas such as sales forecasting, sales reporting, and measuring key performance indicators.

What is most valuable?

I am highly satisfied with Oracle OBIEE as it delivers the desired results for our business. We found it to be effective for our needs.

What needs improvement?

The installation process and the ability to resume customer reports could be improved. The functionality to customize and modify reports has been removed, and it would be beneficial to reinstall it, as it allows greater customization and flexibility in creating reports.

For how long have I used the solution?

We have been using it for four years.

What do I think about the stability of the solution?

It provides excellent stability. I would rate it nine out of ten.

What do I think about the scalability of the solution?

I would rate the scalability six out of ten.

How was the initial setup?

The initial setup was straightforward. We haven't had any issues.

What about the implementation team?

The installation process was quick. The deployment was handled by the vendor.

What was our ROI?

It helps to remove inefficiencies and improve the decision-making process, so it does deliver a return on investment.

What's my experience with pricing, setup cost, and licensing?

It is an expensive solution. We have an annual license with Oracle.

What other advice do I have?

It offers impressive functionality and it is an intuitive and beneficial tool. However, the pricing is quite high. I would rate it eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Oracle OBIEE Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Oracle OBIEE Report and get advice and tips from experienced pros sharing their opinions.