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reviewer1859013 - PeerSpot reviewer
BI manager at a computer software company with 10,001+ employees
Real User
Top 20
A solution that is easily accessible, scalable and requires a straightforward initial setup process to get started
Pros and Cons
  • "Scalability-wise, I rate the solution a nine out of ten...The solution's initial setup was straightforward."
  • "In our organization, we feel that data visualization for APIs is an area in which the solution lacks."

What is our primary use case?

Regarding the use cases for the solution, I would like to say that we are a global company providing services related to analytics to 1,00,000 users, hundreds of institutions and libraries, specifically university libraries. So, we provide our services worldwide.

What is most valuable?

Currently, we are in the process of getting to know about database visualization and understanding its benefits for users. Our goal is to spread awareness about its capabilities among our customers, enabling them to access self-service BI and other valuable features. Additionally, we are exploring the use and relation of machine learning in database visualization, an area of focus for our team.

What needs improvement?

In our organization, we feel that data visualization for APIs is an area in which the solution lacks. So, API in data visualization could be better. Also, some other features that are available on the cloud are not yet available on the server. In short, some cloud features should be available on-premises on a server. Other areas include scheduling reports with digital visualization, which are missing the solution.

For how long have I used the solution?

I have been using Oracle OBIEE for almost ten years now. Also, I am using the solution's latest version.

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Oracle OBIEE
April 2025
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What do I think about the stability of the solution?

It is a stable product. Stability-wise, I rate the solution an eight and a half out of ten.

What do I think about the scalability of the solution?

It is a scalable product. Scalability-wise, I rate the solution a nine out of ten. We have around 20,000 people in our organization using the solution. Also, we plan to increase the number of users using the solution in our organization.

How are customer service and support?

Usually, we do receive timely responses from Oracle's technical support team. At times, the complexity of a certain problem may cause the technical support to take a long time to get to the root cause.

How was the initial setup?

The solution's initial setup was straightforward.

The deployment process for the solution takes time since we have many users. But because we have been doing it for a while, we're getting to more and more users while improving our learning curve. Basically, the deployment process is not that complicated.

We're doing fine with the deployment process even though it takes time for us to train its users to give them the ability to understand what they're doing, what to do and how to do certain things on the solution.

For the deployment and maintenance of the solution, we have about six to seven people, consisting of engineers and developers, in our organization.

What about the implementation team?

We have an Oracle consultant who helps with the implementation part. Moreover, we are also comfortable doing the implementation process with the help of our in-house staff.

What's my experience with pricing, setup cost, and licensing?

For the license in part of Oracle, my company makes yearly payments.

What other advice do I have?

I would tell those planning to use the solution that with a good server in place, it is an easily accessible solution. Overall, I rate the solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
General Manager Information Technology at International Steels Limited
Real User
Top 10
Enables us to gather, store and visualize enterprise data
Pros and Cons
  • "I have not personally used any such products related to this service, however based on the popular opinion, Microsoft Power BI is more popular. We have never switched from this software due to infrastructure and license related costs. However, my team acknowledges that the Power BI is much more enhanced and includes features that are easier to use, including its drag and drop features. I am not sure, if OBIEE has these features, due to lack of updated versions."
  • "The pricing of the solution should be bettered."

What is our primary use case?

We mainly use Oracle OBIEE mainly for business purposes, which include analysis and intelligence-based decision making.

What is most valuable?

I have not personally used any such products related to this service, however based on the popular opinion, Microsoft Power BI is more popular. We have never switched from this software due to infrastructure and license related costs. However, my team acknowledges that the Power BI is much more enhanced and includes features that are easier to use, including its drag and drop features. I am not sure, if OBIEE has these features, due to lack of updated versions.   

What needs improvement?

The pricing of the solution should be bettered. 

For how long have I used the solution?

I have been using Oracle OBIEE for the past 7 years, but the version I am using is not the latest in the market.

What do I think about the stability of the solution?

I've never encountered any downtime issues with Oracle OBIEE. It's been working smoothly, and it's quite reliable. I would rate it 8 out of 10. 

What do I think about the scalability of the solution?

Scaling the product is not difficult and I would rate it 8 out of 10.

How are customer service and support?

The experience is mixed, since it is sometimes helpful and sometimes, it is challenging. In our business, we act as intermediaries between users and supports and this has led to huge issue on our part. We've created several SRs seeking help, but in some cases, there's been no response or resolution from Oracle. However, please note that we haven’t used them for OBIEE product specifically.

How would you rate customer service and support?

Neutral

How was the initial setup?

In my opinion, Ooracle has better documentation for installation, however, in our case, migration is a difficult challenge which involves lots of arrangements and importing and exporting of large amount of data. Even though I am not a technical person, I believe that upgrading on-premises requires creating a new installation, while on the cloud, it's simpler. I'm not exactly sure about the process, but these are the discussions I've had with my team.

What about the implementation team?

Around five to six key individuals, mainly senior executives like CFO, CIO, and CEO, use Oracle OBIEE in our team. We handle maintenance internally and don't rely on third parties for troubleshooting or deployment.

What's my experience with pricing, setup cost, and licensing?

We bought a one-time license for Oracle OBIEE, and annually pay the support fee. When it comes to pricing, it's quite expensive.

I would rate the price of this solution 2 out of 10, towards the expensive side.

What other advice do I have?

To recommend Oracle OBIEE overall is a challenging task. I haven’t explored its multiple versions, including cloud ones. In my experience, on-prem solutions have little support from Oracle. But in my personal opinion and based on my experience, I would surely recommend it if the users understand the product. It is relatively easy to implement. During the initial implementation, there were features we weren't aware of, but as we progressed and encountered new cases and business modules, we were able to implement them smoothly.

I would rate it 7 out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Oracle OBIEE
April 2025
Learn what your peers think about Oracle OBIEE. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
848,716 professionals have used our research since 2012.
Swati-Singh - PeerSpot reviewer
Assistant consultant at Tata Consultancy
Real User
Reliable, secure, and good support
Pros and Cons
  • "The most valuable feature of Oracle OBIEE is the security of the solution."
  • "Oracle OBIEE can improve the ease of use. It is a lot to learn and it could be made easier."

What is our primary use case?

We are using Oracle OBIEE for creating interactive dashboards and reports.

What is most valuable?

The most valuable feature of Oracle OBIEE is the security of the solution.

What needs improvement?

Oracle OBIEE can improve the ease of use. It is a lot to learn and it could be made easier.

For how long have I used the solution?

I have been using Oracle OBIEE for approximately five years.

What do I think about the stability of the solution?

Oracle OBIEE is a stable enough solution.

What do I think about the scalability of the solution?

Throughout the versions we have used of Oracle OBIEE, they have been scalable.

We have more than 20 people using the solution. We have plans to increase usage in the future.

How are customer service and support?

The support is good from Oracle OBIEE.

I rate the support from Oracle OBIEE a four out of five.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have previously used Microsoft Power BI. I have used different solutions due to the company's requirements I worked.

How was the initial setup?

The initial setup of Oracle OBIEE is straightforward. Once it is deployed then we can add other modules. The installation process took approximately two hours.

What about the implementation team?

The implementation of Oracle OBIEE can be done in-house. If the company implementing the solution is not experienced then a consultant can be used.

We have multiple technical staff working on Oracle OBIEE. However, the exact number is based on the needs of the project. In our previous project, we had three to four technical staff that was needed; in the current project, we have more than 20.

What's my experience with pricing, setup cost, and licensing?

The licensing cost is based on the number of users using it.

What other advice do I have?

I would recommend the solution to others.

I rate Oracle OBIEE a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Vishal_Goyal - PeerSpot reviewer
Director Software Engineer at Clarivate
Real User
Top 5Leaderboard
Poor performance and difficult installation, but the price is reasonable
Pros and Cons
  • "They were reasonable in terms of price."
  • "The performance and the complex setup are the main reason for switching to Qlik Sense."

What needs improvement?

We were disappointed with Oracle OBIEE, because of the performance.

In terms of an analytical tool, it is quite outdated. End-users want to receive results quickly and to be able to view millions of rows of data in a matter of seconds. OBIEE was unable of doing so because of the way it was modeled and developed. It requires it to go to the database, run the SQL, and then fetch the result for each query. That procedure took a long time to complete.

There are a variety of different in-memory tools available; the data is loaded into the server's RAM or memory, and all requests, including data requests, are served from the RAM, making it extremely fast.

If you look at Qlik Sense or Tableau, or perhaps some other products on the market, such as Power BI, you'll notice that they have all of the data in RAM.

The performance and the complex setup are the main reason for switching to Qlik Sense. 

For how long have I used the solution?

We had been using Oracle OBIEE for around eight years when we decided to stop using it six months ago. We switched to Qlik Sense.

What do I think about the stability of the solution?

Performance was the primary reason for switching from OBIEE to Qlik Sense.

How are customer service and support?

We have never had any contact with technical support.

Which solution did I use previously and why did I switch?

Oracle has a number of products that we use. We are a large supporter of Oracle.

How was the initial setup?

OBIEE's overall setup is really complex because it relies on Oracle Forms, the Oracle Fusion technology, which requires a middleware.

We require both the front-end and the back-end. It was really difficult to manage the entire setup. Dealing with OBIEE was tough in some circumstances when we had to make infrastructure-related modifications.

The entire setup is extremely complex, and troubleshooting any errors is incredibly difficult due to the large number of logs generated by the WebLogic Server.

Setup is really difficult, which is an area where they are lacking. 

If you only consider Tableau, Qlik Sense, or Power BI, where you will simply download the software, all you have to do is apply it if you have an enterprise license. It's incredibly simple to install and configure these products. It's very easy compared to OBIEE.

What's my experience with pricing, setup cost, and licensing?

They were reasonable in terms of price. I wouldn't say they were expensive. Pricing was adequate. It's comparable to the current technology we're using, Qlik Sense.

We never had any issues with the pricing of Oracle OBIEE.

What other advice do I have?

I would rate Oracle OBIEE a five out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Erp Developer at CACI International Inc.
Real User
An extremely easy-to-use solution that needs to improve its customer support
Pros and Cons
  • "Oracle OBIEE is very easy to use. Looking at analytics, I think they have come a long way by adding new features like visualization, which is really cool."
  • "Oracle products have a lot of complications...Oracle has a history of not really providing great support."

What is our primary use case?

In my company, they use Oracle ERP. So they build reports based on ERP tables. So, basically, my job is to create subject areas for the client so that they can play around with the subject areas. And sometimes, we develop reports based on the subject areas.

What is most valuable?

Oracle OBIEE is very easy to use. Looking at analytics, I think they have come a long way by adding new features like visualization, which is really cool. Also, I don't have experience with really other products in the market.

What needs improvement?

Improvements are something I think they have pretty much done. They have improved many areas, like adding visualization and all that, by making it easy. So, any business analyst can play around with it without much knowledge. I think Oracle OBIEE is going step by step.

Oracle needs to improve its technical support. If they can improve in that area, it will be nice. Oracle products have a lot of complications. And sometimes what happens is, especially since I work on Oracle ERP. So when they release some modules, I don't know what kind of testing they do, but there are a lot of complications. And we break our heads and eventually end up with Oracle support because only Oracle support can solve those issues because it's software-related. So when you open a ticket, it depends on where that ticket goes. Sometimes it goes to a knowledgeable person, and then your life becomes easy. Generally, it won't end up there. So those are the things that Oracle has to improve in its support area. They have to improve significantly in that area because I see a lot of guys moving away because of that reason.

For how long have I used the solution?

I have some experience with Oracle OBIEE. As of now, I have one year of experience. I am a customer, but sometimes we enter into partnerships with Oracle to develop certain ERP products. So, we developed Contract Lifecycle Management along with Oracle, and that product is in the market now, and a lot of government agencies are using it. We are not resellers since Oracle owns the products, but we help them develop the CLM module within ERP.

What do I think about the stability of the solution?

The stability of the solution depends on how much data. Right now, I don't have the scope to look into that kind of environment with a large data scale. Maybe people working in banks, like those who operate worldwide, with a lot of data, can speak on the solution's stability.

What do I think about the scalability of the solution?

Scalability, especially considering its availability on the cloud, I think, is fine.

How are customer service and support?

Oracle has a history of not really providing great support. I rate the technical support a five out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

I'm a developer, so I don't feel much complexity in the solution's initial setup. So, I will have to step into a user's shoes to see what complexity is involved in the setup phase. I think that there are three areas, in which one area is to connect to the database and create your own use and then drag that view into a middle layer. The middle layer is the data modeling layer, where you join different tables, and regarding such technicalities, if I look at them from a user perspective, it's a little difficult for them, which I think is solved with visualization by dragging, dropping and visualizing how the data looks and all that stuff. So Oracle OBIEE has tried its best to make the solution easier for users. Even though I try to look at the user's perspective, my mindset is that of a developer, so it is easy for me. I think Oracle OBIEE is doing a good job.

What other advice do I have?

Since I am a bit impressed with Oracle OBIEE, I rate the overall solution a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Azhar Azhar - PeerSpot reviewer
BI consultant at RajhiSteel
Real User
Flexible and has better dashboards and data utilization
Pros and Cons
  • "The most valuable feature of Oracle OBIEE is interactive reporting because it allows better analysis versus conventional reporting, especially on the data warehouse side."
  • "An area for improvement is that Oracle pushes more users to Oracle BI Publisher rather than emphasizing Oracle OBIEE for reporting. The pricing for Oracle OBIEE could be improved."

What is our primary use case?

My use case for Oracle OBIEE is reporting, particularly for analytics. I use its dashboards and various reporting for data management. BIApps is also aligned with Oracle OBIEE, a ready-made application plugged into multiple modules for data management, finance, etc.

What is most valuable?

The most valuable feature of Oracle OBIEE is interactive reporting because it allows better analysis versus conventional reporting, especially in the data warehouse side, where my company has more than ten years of experience.

I also found the dashboards, KPIs, and data utilization better in Oracle OBIEE.

Oracle OBIEE is also more flexible because you can add dimensions and customizations to it on-premises versus cloud solutions.

What needs improvement?

An area for improvement is that Oracle pushes more users to Oracle BI Publisher rather than emphasizing Oracle OBIEE for reporting. Oracle is promoting Oracle BI Publisher as a reporting solution while introducing Oracle OBIEE into the ERP side.

In terms of data warehousing and getting on-premises reports, you need to use the Oracle Analytics Server, for example, to fetch the data rather than doing it on Oracle OBIEE, which is another area for improvement.

Oracle has more control over the data grid on the cloud versus Oracle OBIEE deployed on-premises, which is a drawback because deploying on the cloud gives you less flexibility in terms of customizations, adding dimensions, etc.

The pricing for Oracle OBIEE could be improved.

For how long have I used the solution?

I have expertise in Oracle OBIEE, as I've been using it for more than eight years.

What do I think about the stability of the solution?

Oracle OBIEE is quite stable.

What do I think about the scalability of the solution?

Oracle OBIEE is highly scalable.

How are customer service and support?

I'm very satisfied with the technical support provided by Oracle for Oracle OBIEE.

How was the initial setup?

For a customized deployment for Oracle OBIEE, the end user has to let me take care of reporting instead of the user adding custom dimensions and fact tables in the data grid level or business model. The deployment process is a replication. It's more of a repetition of processes.

What about the implementation team?

I implemented Oracle OBIEE, so one staff is enough for its implementation. I also implemented the BIApps at the time. However, I also had the help of four consultants during the Oracle OBIEE implementation, mainly financial and supply chain consultants and a database administrator.

What's my experience with pricing, setup cost, and licensing?

The company had twenty-five Oracle OBIEE licenses and never expanded. Price-wise, the solution is expensive.

What other advice do I have?

My company is moving from Oracle OBIEE to SAP Analytics soon. It's been decided.

I will recommend Oracle OBIEE to others over SAP Analytics, though my company is switching to SAP Analytics. If I have to choose between Oracle OBIEE and Oracle Analytics Server, I'll go with Oracle Analytics Server.

My rating for Oracle OBIEE is eight out of ten. It's more user-friendly than Microsoft Power BI and has excellent scalability and technical support. The solution was introduced here in the Middle East in 2009. Still, it seems everyone on Oracle OBIEE is forced to move to Oracle Analytics Cloud when most people here have expertise on Oracle OBIEE. Everyone has started moving to the cloud, so Oracle Analytics Cloud will soon grow its user base.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
HirutAsfaw - PeerSpot reviewer
Senior Database Administrator at a insurance company with 51-200 employees
Real User
Useful training material, helpful support, and good graphical interface
Pros and Cons
  • "The most valuable features of Oracle OBIEE are ease of use, the graphical user interface is simple to understand, and the reports can be done without problems. There are many tutorials and training materials available if needed."
  • "There are times we have slowness when processing the reports with Oracle OBIEE. Improving the performance would be beneficial."

What is our primary use case?

Oracle OBIEE is used for developing reports.

What is most valuable?

The most valuable features of Oracle OBIEE are ease of use, the graphical user interface is simple to understand, and the reports can be done without problems. There are many tutorials and training materials available if needed.

What needs improvement?

There are times we have slowness when processing the reports with Oracle OBIEE. Improving the performance would be beneficial.

For how long have I used the solution?

I have been using Oracle OBIEE for approximately one year.

What do I think about the stability of the solution?

When doing a report the solutions are limited to these rows. There is a limitation of approximately 1,000 for the rows. 

What do I think about the scalability of the solution?

I rate the scalability of Oracle OBIEE an eight out of ten.

How are customer service and support?

When using the support from Oracle OBIEE they provide us with video tutorials that are helpful.

If we do not pay for the support then we have to use Google to search for a solution for our issues.

How was the initial setup?

I rate the initial setup of Oracle OBIEE an eight out of ten.

What about the implementation team?

We used the vendor to help us with the deployment of the solution. We used two to three people for the deployment.

What other advice do I have?

I rate Oracle OBIEE an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Software Developer at Sopra
Real User
Good data visualization and reporting features; lacks sufficient direct reporting
Pros and Cons
  • "Provides good data visualization features, and provides a lot of visualization reports from various data sources."
  • "Managing the OB applications requires a high level of experience, and makes the solution quite heavy."

What is our primary use case?

We are a service-based company and we build reports for the PeopleSoft HRMS system that analyze workforce management or higher labor management. We have a partnership with Oracle and I'm a senior software developer.

What is most valuable?

The solution has good data visualization features and provides a lot of visualization reports from various data sources. We can also merge the data from different sources. You can get a lot of reporting through the application and I find it to be a good enterprise solution. 

What needs improvement?

Managing the OB applications requires a high level of experience, and in that sense, the solution is quite heavy. Although the solution offers some direct reporting, I'd like to see something on the database. The way things are now you need to go through an intermediate layer rather than connecting directly to the database which would enable you to immediately start building a report.

For how long have I used the solution?

I've been using this solution for seven years.

What do I think about the stability of the solution?

The solution is quite stable and we're able to manage a lot of data. 

What do I think about the scalability of the solution?

The scalability is good. In terms of performance and functionality, we can scale it out. We currently have over 3,000 users. We have three or four people dealing with maintenance on a daily basis. 

How are customer service and support?

We don't have too many problems with technical support but at times there are delays getting a response from Oracle. Initially, they released good documentation but it's not so good anymore and it's often difficult to find what you're looking for. There is definitely scope for improvement. 

How was the initial setup?

The initial setup is not completely straightforward but it's not overly complex either. It requires a lot of planning and a lot of effort to implement but it's okay. 

Which other solutions did I evaluate?

I'm aware of the other options in this market category. OBIEE is an enterprise solution whereas other products in this category are not robust enough at that level. There are other good products out there but they are not enterprise solutions. 

What other advice do I have?

It's important to understand your source system and then fully utilize all the features because I've worked on projects where we have not utilized many of the powerful features that the product offers. We generally use no more than a maximum of 10% of the features.

I rate this solution seven out of 10. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Oracle OBIEE Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2025
Buyer's Guide
Download our free Oracle OBIEE Report and get advice and tips from experienced pros sharing their opinions.