In my company, they use Oracle ERP. So they build reports based on ERP tables. So, basically, my job is to create subject areas for the client so that they can play around with the subject areas. And sometimes, we develop reports based on the subject areas.
Senior Erp Developer at CACI International Inc.
An extremely easy-to-use solution that needs to improve its customer support
Pros and Cons
- "Oracle OBIEE is very easy to use. Looking at analytics, I think they have come a long way by adding new features like visualization, which is really cool."
- "Oracle products have a lot of complications...Oracle has a history of not really providing great support."
What is our primary use case?
What is most valuable?
Oracle OBIEE is very easy to use. Looking at analytics, I think they have come a long way by adding new features like visualization, which is really cool. Also, I don't have experience with really other products in the market.
What needs improvement?
Improvements are something I think they have pretty much done. They have improved many areas, like adding visualization and all that, by making it easy. So, any business analyst can play around with it without much knowledge. I think Oracle OBIEE is going step by step.
Oracle needs to improve its technical support. If they can improve in that area, it will be nice. Oracle products have a lot of complications. And sometimes what happens is, especially since I work on Oracle ERP. So when they release some modules, I don't know what kind of testing they do, but there are a lot of complications. And we break our heads and eventually end up with Oracle support because only Oracle support can solve those issues because it's software-related. So when you open a ticket, it depends on where that ticket goes. Sometimes it goes to a knowledgeable person, and then your life becomes easy. Generally, it won't end up there. So those are the things that Oracle has to improve in its support area. They have to improve significantly in that area because I see a lot of guys moving away because of that reason.
For how long have I used the solution?
I have some experience with Oracle OBIEE. As of now, I have one year of experience. I am a customer, but sometimes we enter into partnerships with Oracle to develop certain ERP products. So, we developed Contract Lifecycle Management along with Oracle, and that product is in the market now, and a lot of government agencies are using it. We are not resellers since Oracle owns the products, but we help them develop the CLM module within ERP.
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Oracle OBIEE
December 2024
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What do I think about the stability of the solution?
The stability of the solution depends on how much data. Right now, I don't have the scope to look into that kind of environment with a large data scale. Maybe people working in banks, like those who operate worldwide, with a lot of data, can speak on the solution's stability.
What do I think about the scalability of the solution?
Scalability, especially considering its availability on the cloud, I think, is fine.
How are customer service and support?
Oracle has a history of not really providing great support. I rate the technical support a five out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
I'm a developer, so I don't feel much complexity in the solution's initial setup. So, I will have to step into a user's shoes to see what complexity is involved in the setup phase. I think that there are three areas, in which one area is to connect to the database and create your own use and then drag that view into a middle layer. The middle layer is the data modeling layer, where you join different tables, and regarding such technicalities, if I look at them from a user perspective, it's a little difficult for them, which I think is solved with visualization by dragging, dropping and visualizing how the data looks and all that stuff. So Oracle OBIEE has tried its best to make the solution easier for users. Even though I try to look at the user's perspective, my mindset is that of a developer, so it is easy for me. I think Oracle OBIEE is doing a good job.
What other advice do I have?
Since I am a bit impressed with Oracle OBIEE, I rate the overall solution a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Technology special at 0
A free and stable product that offers multiple scenarios to help its users make the right business choices
Pros and Cons
- "The most valuable features of the solution are the various scenarios the product offers and its stability."
- "Oracle OBIEE is a product that is not easy to implement. The product is also not easy to use."
What is our primary use case?
With Oracle OBIEE, business intelligence can be used in any kind of technology you have. A person always wants to see parts like visualizations and intelligence when it comes to what an application can do, the workflow, and everything related to the application, not in Excel sheets, letters, or reports. The reports will be visualized, so it will be easier to connect to any area of any application while also overlaying all your applications. With Oracle OBIEE, you can proceed with overlaying your applications. Oracle OBIEE helps you make the right decision to help achieve accurate results with all the scenarios the product offers for your applications.
What is most valuable?
The most valuable features of the solution are the various scenarios the product offers and its stability. Oracle Financial Services Risk Management is a useful area in Oracle OBIEE.
What needs improvement?
Oracle OBIEE is a product that is not easy to implement. The product is also not easy to use. The aforementioned details about the solution can be considered for improvement.
For how long have I used the solution?
I have been using Oracle OBIEE for eight years. My company sells the solution.
What do I think about the stability of the solution?
Stability-wise, I rate the solution an eight to nine out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution an eight to nine out of ten.
How are customer service and support?
When it comes to those who have enterprise accounts and have purchased a subscription for advanced customer support, it is possible to get the best customer service from Oracle.
How was the initial setup?
The time for the setup phase of the solution depends on the client and how big the project is, along with another factor, which is the partner who will be a part of the implementation phase of the product.
The solution is deployed on a hybrid cloud.
What's my experience with pricing, setup cost, and licensing?
There are no licensing costs attached to the solution anymore. A person only needs to pay towards the subscription costs since it is a cloud-based solution. I use the free version of Oracle OBIEE.
What other advice do I have?
I recommend the solution to those who plan to use it. I also recommend Microsoft Power BI to others as an alternative to Oracle OBIEE. Microsoft Power BI is very powerful and very easy to use, making it easy for anyone to implement it.
I rate the overall solution an eight to nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Buyer's Guide
Oracle OBIEE
December 2024
Learn what your peers think about Oracle OBIEE. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
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Assistant consultant at Tata Consultancy
Reliable, secure, and good support
Pros and Cons
- "The most valuable feature of Oracle OBIEE is the security of the solution."
- "Oracle OBIEE can improve the ease of use. It is a lot to learn and it could be made easier."
What is our primary use case?
We are using Oracle OBIEE for creating interactive dashboards and reports.
What is most valuable?
The most valuable feature of Oracle OBIEE is the security of the solution.
What needs improvement?
Oracle OBIEE can improve the ease of use. It is a lot to learn and it could be made easier.
For how long have I used the solution?
I have been using Oracle OBIEE for approximately five years.
What do I think about the stability of the solution?
Oracle OBIEE is a stable enough solution.
What do I think about the scalability of the solution?
Throughout the versions we have used of Oracle OBIEE, they have been scalable.
We have more than 20 people using the solution. We have plans to increase usage in the future.
How are customer service and support?
The support is good from Oracle OBIEE.
I rate the support from Oracle OBIEE a four out of five.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have previously used Microsoft Power BI. I have used different solutions due to the company's requirements I worked.
How was the initial setup?
The initial setup of Oracle OBIEE is straightforward. Once it is deployed then we can add other modules. The installation process took approximately two hours.
What about the implementation team?
The implementation of Oracle OBIEE can be done in-house. If the company implementing the solution is not experienced then a consultant can be used.
We have multiple technical staff working on Oracle OBIEE. However, the exact number is based on the needs of the project. In our previous project, we had three to four technical staff that was needed; in the current project, we have more than 20.
What's my experience with pricing, setup cost, and licensing?
The licensing cost is based on the number of users using it.
What other advice do I have?
I would recommend the solution to others.
I rate Oracle OBIEE a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Software developer - OBIEE at a tech services company with 201-500 employees
Helps to automate tasks and has valuable analysis features
Pros and Cons
- "Dashboards provide us with various views and perspectives on our data, allowing us to analyze metrics such as revenue, occupancy rates, etc."
- "The platform's data visualization features need improvement."
What is most valuable?
Some of the product's most valuable features include the ability to automate tasks through the agent option, which enables us to schedule reports according to specific requirements. Additionally, features such as pivot tables, charts, and tables have proven invaluable for analyzing and visualizing data effectively.
What needs improvement?
The platform's data visualization features need improvement. In comparison, Tableau and Power BI have more powerful features for this particular area.
For how long have I used the solution?
We have been using Oracle OBIEE for three years.
What do I think about the stability of the solution?
It is a stable platform. I rate the stability a ten out of ten.
What do I think about the scalability of the solution?
Accessing information about the platform can be challenging, and acquiring knowledge often requires purchasing training courses. This can make scalability seem difficult at first. However, it becomes much easier to scale once you grasp the complete structure and understand how Oracle OBIEE works.
I rate the scalability an eight out of ten.
How was the initial setup?
The initial setup could have been more straightforward and presented some complexity, especially concerning hardware requirements. However, once you understand the system, it becomes quite easy.
Which other solutions did I evaluate?
I tried learning Tableau and Power BI.
What other advice do I have?
The process of managing reports and data was straightforward. We were able to automate our reports and deliverables efficiently. For instance, regarding hotel sales, we could easily determine metrics such as the number of occupied and available rooms and make informed decisions about investment in specific regions.
Dashboards provide us with various views and perspectives on our data, allowing us to analyze metrics such as revenue, occupancy rates, etc. Having multiple views available simultaneously on a dashboard enables us to compare data and identify trends or variances easily. We can concurrently assess revenue against occupied rooms, simplifying our analysis process.
I recommend Oracle OBIEE to others, but the recommendation depends on the specific requirements and resources available. For individuals or small companies, Power BI or similar tools might be more suitable due to the accessibility of resources. However, it is quite a good tool if one has the expertise to use all of the capabilities. It is complicated to use compared to competitors.
I rate it a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Mar 29, 2024
Flag as inappropriateInformation Technology Specialist at a energy/utilities company with 1,001-5,000 employees
A solution that is highly reliable and stable, ensuring trouble-free daily operations for its users
Pros and Cons
- "Oracle OBIEE is a scary and stable product since it is a strong and well-created tool... In short, the solution is stable since it works properly every day."
- "The drawback with the tool is that though it is well-created, its users are under-trained to use it."
What is our primary use case?
My company utilizes Oracle OBIEE, and we have a dedicated local development team responsible for preparing various cases. The data sources we use are locally based, and while we are unsure of their exact nature, they are primarily used for analytics and monitoring purposes. It's important to note that our monitoring is not in real-time but rather involves analyzing past data.
What is most valuable?
Oracle seems to be a better-developed and well-created tool than Microsoft Power BI. However, Oracle is a bit complicated, especially for its users. So. I'm a part of the IT team that is involved in the configuration of these BI tools. As a member of the IT team responsible for configuring these BI tools, we aim to cater to both management and KPI areas where users only need to view data on their screens and those who require BI solutions like Oracle OBIEE for their daily tasks. While Microsoft's tool is comparatively easier to use, we are struggling to train or show users how to use the Oracle tool. Nonetheless, Oracle is a tool closer to our company's management.
What needs improvement?
Training is needed to be provided to Oracle OBIEE's potential users since it is a complicated tool. The potential users of Oracle OBIEE need to possess some IT awareness to be able to operate it. The drawback with the tool is that though it is well-created, its users are under-trained to use it.
Since Oracle OBIEE is an on-premise solution, I face many limitations, and this is also one of the issues that Oracle needs to address in the future. Moving to the cloud is a decision that would make the solution much more efficient than it is currently.
For how long have I used the solution?
I have experience with Oracle OBIEE for more than a year. I am not sure about the version of the solution I use. I am a customer who uses the solution.
What do I think about the stability of the solution?
Oracle OBIEE is a scary and stable product since it is a strong and well-created tool, but it can be heavy on our company's systems compared to Microsoft's tools. In short, the solution is stable since it works properly every day.
What do I think about the scalability of the solution?
The solution seems to be more suitable for enterprise-sized companies that are involved in serious businesses. At the same time, Oracle OBIEE is not a solution for users not used to working with such tools.
Our company has not been able to make any enhancements to Oracle OBIEE. However, the process would be relatively easy as we can easily add data sources. The reports are also simple to create. While I am unsure whether we have any servers for balancing at this moment, scaling up seems like a realistic and easy option for Oracle OBIEE.
How are customer service and support?
Our company has a local support team, and in the past, we have only contacted the official Oracle support team for the solution's setup process. We haven't needed to reach out to them for anything beyond that. Even though we don't ask for any technical help from the solution's support team, they are always available to attend to all our queries.
How was the initial setup?
The initial setup process for the solution was done for us by one of the local vendors, and they were able to do it quickly as they were professionals.
What other advice do I have?
Before I recommend Oracle OBIEE to another person, I would ask them about their IT background since it is very crucial for the person planning to use the solution to possess knowledge of IT systems, how data is transferred, and what data types are to be able to use the tool. I would definitely recommend the solution to others if they are well-versed in the technicalities of the IT industry. Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head of Oracle Cloud Infrastructure Solutioning Technology and Architeture at Tata Consultancy Services
Running Oracle OBIEE on Exalytics with in-memory caching coupled to a Repository on Exadata
Pros and Cons
- "The most valuable feature is the ability to run it in Exalytics within memory coupled to a Repository on Exadata is where it flies. So it's not meant for mom and pop shops, but if you are a global 500 fortune 1000 company, this is a tool that can get you what you need on time and even in real time."
- "One significant improvement is the need for simplification. The set up could be more intuitive. An enterprise setup with HA and DR are pretty complex and to get a robust solution one has to play around with Real Application Cluster data sources and FAN notifications as well as WebLogic clustering and external load balancers. SSO also is not that simple to set up especially if you want all your Oracle systems to use the same SSO solution, i.e., no cheating with direct LDAP connectivity."
What is our primary use case?
First Of I am an Administrator of OBIEE more than a developer or User, so my review will be more from that perspective. OBIEE is now not a big focus area for Oracle given that they now have various cloud PaaS solutions available such as Oracle Analytics cloud that does a similar job. However, OBIEE has always been a complex beast with a lot of not well-integrated moving parts.
How has it helped my organization?
Oracle OBIEE has improved our organization by providing business intelligence tools and solutions as advertised. We get the dashboard reports, email blasts, and dynamic access as needed. However, to get the best performance you need to understand and tune the system appropriately.
What is most valuable?
The most valuable feature is the ability to run it in Exalytics with in-memory caching coupled to a Repository on Exadata is where it flies. So it's not meant for mom and pop shops, but if you are a global 500 fortune 1000 company, this is a tool that can get you what you need on time and even in real time.Previously we only had the option of using times ten caching bunt now we have the otion of using DBIM facility. We were one of the first SIs to adopt this technology in one of our customer implementations.
What needs improvement?
One significant improvement is the need for simplification. The set up could be more intuitive. An enterprise setup with HA and DR are pretty complex and to get a robust solution one has to play around with Real Application Cluster data sources and FAN notifications as well as WebLogic clustering and external load balancers. SSO also is not that simple to set up especially if you want all your Oracle systems to use the same SSO solution, i.e., no cheating with direct LDAP connectivity.
So there is no simple setup for HA deployment. you need to manually create a cluster deploy into the cluster , reconfigure the datasources to high availability data sources etc. Unlike hyperion for example which has automated configurator scripts that do a lot of the under covers work for the administrator and hence simplifies the ha installation.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
This is a pretty stable solution. There is also good help from Oracle.
What do I think about the scalability of the solution?
OBIEE is an ultra-scalable solution as long as you are willing to pay the price. Exadata, Exalytics and in memory allow this to scale to any enterprise, and we have global 500 companies who are using this solution today.
How are customer service and technical support?
Oracle's Technical support is knowledgeable and able to help with issues. We faced some challenging problems when upgrading very old versions of OBIEE to 1c but got some excellent support for the same.
Which solution did I use previously and why did I switch?
No we mostly concentrate on the Oracle technology stack though there are other groups within my company that look at other vendor solutons. Oracle Analytics cloud now provides similar functionality in a PaaS like platform. Going forward this may be the future path for obiee users.
How was the initial setup?
Setup can be quite complex for this system,.
What about the implementation team?
We do these kinds of implementations ourselves. We are an Oracle SI.
What was our ROI?
We implement this for our customers who have seen multifold speedup in reporting and better visibility into their organizations. It's challenging to put a dollar value, but they have recouped their investments as compared to the systems that were replaced.
What's my experience with pricing, setup cost, and licensing?
Setup cost, pricing, and licensing for OBIEE are all geared towards more substantial enterprises. A full blown HA - Dr setup can have many moving parts.
Which other solutions did I evaluate?
We evaluate solutions on a case by case basis based on the specific implementation as we implement BI solutions for different clients.
What other advice do I have?
OBIEE is a powerful BI tool, but it is not as agile as some of the newer PaaS based solutions, eg, Oracle Analytics Cloud.
On a scale of one to ten with ten being the best, I'd give Oracle OBIEE a rating of 7 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: We are Oracle Platinum partner cloud elite and hence implement Oracle technologies among others.
Senior Business Intelligence Consultant at a transportation company with 11-50 employees
Rock solid, handles massive amounts of data quickly, and has a user-friendly interface for self-service BI
Pros and Cons
- "Its robustness is most valuable. It can handle massive amounts of data quickly. If it's properly configured and tuned, it can handle massive amounts of data very quickly to produce results. That to me is the number one feature."
- "One of the things that have been difficult with OBIEE during all the time that I've known it is that when something goes wrong, many times, the error messages are not specific, and you've got to spend a lot of time digging and digging and digging before you say, "Oh, okay. I figured out what it was." There should be more detailed error messages or troubleshooting messages."
What is our primary use case?
Most of the use cases were related to financial reporting, project management, and operations.
How has it helped my organization?
One of its main features, which is a feature in pretty much every enterprise product these days, is the ability to see a single source of truth (SSOT). It means that of all the different pieces of information in today's contemporary enterprise, you can identify one set of financials, one set of production data, one set of sales, and one set of marketing data, and you can call that the truth or the gold standard. Everybody who accesses the application can refer to the same truth. This is a major benefit of not only OBIEE but many other products, but OBIEE has been doing that for a long time. Being able to access multiple data sources, being able to pull them all together, and being able to establish the same information that everybody can refer to are some of its benefits.
What is most valuable?
Its robustness is most valuable. It can handle massive amounts of data quickly. If it's properly configured and tuned, it can handle massive amounts of data very quickly to produce results. That to me is the number one feature. Everything else after 10 years becomes like second nature.
I find it user-friendly, but some people would argue this point. It's user-friendly in the sense that if you have someone who's properly trained, then it has a user-friendly interface for self-service BI. I used to do training on that product. For someone who is not properly trained, it's difficult.
What needs improvement?
When they converted to OAC, they made some changes that were good and some that were not so good. In terms of room for improvement, there is nothing that's perfect. One of the things that have been difficult with OBIEE during all the time that I've known it is that when something goes wrong, many times, the error messages are not specific, and you've got to spend a lot of time digging and digging and digging before you say, "Oh, okay. I figured out what it was." There should be more detailed error messages or troubleshooting messages.
For how long have I used the solution?
I have been using this solution for 10 years.
What do I think about the stability of the solution?
It's generally rock solid. In fact, when I used to teach people, I used to say, "Don't worry, experiment. You can't break it." It can be broken, but most people with the access that they are given are not going to break it. I would rate it a 10 out of 10 in terms of stability.
What do I think about the scalability of the solution?
Its scalability is very good. It's definitely one of its features for the last several versions. In the last project, there were about a hundred users. I'm probably estimating high.
I definitely have plans to increase its usage because I'm getting certified and that's my experience. So, I would like more people to use it.
How are customer service and support?
I would rate them a 4 out of 5.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I primarily worked with Crystal Reports.
How was the initial setup?
It's complex to set up an entire installation, especially if someone has never done it before. You've got to know a lot of other things. You can't approach it cold and be easily or quickly successful.
What about the implementation team?
You can deploy it with one person. I've deployed an entire OBIEE installation entirely by myself. It's not recommended, and it's not the best way, but it can be done. I know, I've done it. To administer or manage it once it's in place, the ideal team would be at a minimum a three to four-person team. Some companies, when they say, "We need to put in BI, and we need people to do that," they're also, without saying it, asking for someone to set up a data warehouse, run ETL, build and maintain that, run the BI, build the interface, do the reports, and teach or train the employees, which is something I've done. In that kind of situation, you need a three or four-person team at minimum to distribute everything from the data warehouse work, ETL, report development, training, and so on. If the person you're asking to maintain the BI system is not asked to train users, you don't need that skill either. So, it can be done by one person. It depends on what the client desires and is expecting.
What was our ROI?
There is absolutely a return on investment with this.
What's my experience with pricing, setup cost, and licensing?
I have looked at its price, but I don't remember it. I would rate it a 4 out of 5 in terms of pricing.
Which other solutions did I evaluate?
Before going with OBIEE, I didn't evaluate other options. While using OBIEE over the last 10 years, I've evaluated several but not beforehand. The clients that engaged me already had made the choice and did the installation, or I did the installation for them.
What other advice do I have?
Talk to another company that had to put it in place and maintain it. Get the straight story from the people who deal with it every single day—not the CEO who signed the contract, not the vice president or CIO or CTO, not the people who signed the contract and then gave it to somebody else. You should talk to the actual people who put it in place and did it every day.
If you want to put it in place, do not believe that you must hire someone who has used this product before. What I mean by that is that if someone has used similar tools and knows the basics of BI, SQL language, and so on, with a little bit of time and training, they can become proficient in OBIEE. It's complex but it's not impossible. You don't have to find someone who has used it before. People who have used other things can learn OBIEE. I do training on that product, and I can train them.
I would rate it a 9 out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Information Technology Manager at a engineering company with 10,001+ employees
Interactive analysis and easy-to-read report layouts are the most valuable features of the solution
Pros and Cons
- "It is a stable and scalable solution."
- "They should make the dashboard more intuitive."
What is our primary use case?
We use the solution for reporting purposes. We use it to generate interactive and format-based reports and to print and export them in an Excel file.
What is most valuable?
The solution's most valuable feature is interactive analysis. Also, the layout or design of the report is easy to understand as it is similar to Excel.
What needs improvement?
They should make the dashboard more intuitive.
For how long have I used the solution?
We have been using the solution for 15 years.
What do I think about the stability of the solution?
It is a stable solution. But, once in a while, it needs to restart due to memory issues.
What do I think about the scalability of the solution?
It is a scalable solution. We have 120 users of the solution in our organization.
How was the initial setup?
The solution's initial setup is straightforward. It takes a day for deployment and requires a small team of two.
What about the implementation team?
We implemented the solution in-house while doing the proof of concept.
What was our ROI?
The solution's ROI is good if you have published it on WebLogic, as it needs a very slim setup to work fine.
What's my experience with pricing, setup cost, and licensing?
We have to pay for the licenses. But, if developers want to try out technology to get proof of concept, they allow them to do it. There are no additional costs, but there might be some charges for the Java feature.
What other advice do I have?
I recommend the solution to others as it is a good product. It's an antique product from the Oracle vendor, and they are known for being one of the top IDBMS.
I rate the solution as an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: December 2024
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