We do all of our reporting out of OBIEE, and the analysis is valuable. Moving clients over has been a big step for us. Coming into web, we segregated our web interface data entry as opposed to just reporting to OBIEE Analysis. We also have publishers on great front-end tools for the presentation side of it.
Director Of New Media with 1,001-5,000 employees
We use it for reporting and find the analysis to be valuable.
What is most valuable?
What needs improvement?
They can always improve on the user interface, and the publisher could get some new features.
For how long have I used the solution?
We have used it for four years now.
What do I think about the stability of the solution?
It has consistently been stable.
Buyer's Guide
Oracle OBIEE
January 2025
Learn what your peers think about Oracle OBIEE. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.
What do I think about the scalability of the solution?
We foresee it meeting our needs for the future. Financials and advancement to our team was big. It has been able to handle everything so far.
How are customer service and support?
Tech support is knowledgeable. We use the community, which is helpful.
What other advice do I have?
It’s a nice stable tool. All the dashboards, iPad support and other features have been great for us, and we totally rely on it. I would rate it an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Team Lead at a tech services company with 5,001-10,000 employees
We're able to provide ad hoc reports, perform forecasting, and analyze existing reports with old data.
What is most valuable?
- BI Publisher
- Oracle Maps
- MS Office integration
How has it helped my organization?
It has helped provide ad hoc reports. These improve the business by doing forecasting, as well as analyzing the existing reports with old data.
What needs improvement?
- OBIEE maps
- BI Publisher
For how long have I used the solution?
I've used it for the last five years.
What was my experience with deployment of the solution?
There were issues encountered.
What do I think about the stability of the solution?
There were some issues encountered with stability.
What do I think about the scalability of the solution?
There were some issues encountered with scalability.
How are customer service and technical support?
Customer Service:
It's good.
Technical Support:It's good.
Which solution did I use previously and why did I switch?
No solution was in place previously.
How was the initial setup?
It was straightforward.
What about the implementation team?
My team did the implementation and integration.
Disclosure: My company has a business relationship with this vendor other than being a customer: Technology partner
Buyer's Guide
Oracle OBIEE
January 2025
Learn what your peers think about Oracle OBIEE. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.
Business Analyst at a leisure / travel company with 1,001-5,000 employees
We've replaced a lot of manual processes, e-forms with automated interfaces, and reports.
What is most valuable?
- Delta extracts
- Scheduler
- Multiple delivery options
- Word and Excel integration to create report templates
How has it helped my organization?
A lot of manual processes, e-forms and paper forms were replaced by automated interfaces and reports.
What needs improvement?
Customer support and documentation.
For how long have I used the solution?
I've used it for 15 months.
What was my experience with deployment of the solution?
No, we're using the cloud service.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
There are slow processing times sometimes, and with it being a cloud solution, the infrastructure is out of our control.
How are customer service and technical support?
Customer Service:
4/10.
Technical Support:3/10.
Which solution did I use previously and why did I switch?
No, we were switching from manual business processes.
How was the initial setup?
It was quite complex, due to many business-specific requirements. OTB extracts and reports couldn't be used, so customized ones were created.
What about the implementation team?
Two external vendors, one from the US with a high level of expertise and one from Australia with a medium level of expertise.
What other advice do I have?
It's a good product with a lot of functionality, customization, a relative easy-of-use.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
EPM Manager at a consumer goods company with 5,001-10,000 employees
Provides unified reporting, all business units are now looking at the same picture
Pros and Cons
- "I think the most valuable features are the ability to drill down, the graphs, and the scheduling for the reports to be received in Excel on a daily basis. Users like Excel, so it's good for them that they receive the reports by email, that they don't have to specify the schedule."
What is our primary use case?
We use it for analyzing our sales, our processes. So far, it is good.
How has it helped my organization?
It has unified the reporting within the group. Previously, each business unit had its own report. Now we have the unified report, so everyone can look at the same picture at the same time.
What is most valuable?
I think the most valuable features are the ability to drill down, the graphs, and the scheduling for the reports to be received in Excel on a daily basis. Users like Excel, so it's good for them that they receive the reports by email, that they don't have to specify the schedule.
What needs improvement?
We are looking at Power BI and Data Visualization from Oracle, because it has more appealing graphics. This is going to be the next step, if we do move at all.
What do I think about the stability of the solution?
It's very stable.
What do I think about the scalability of the solution?
It is scalable.
How are customer service and technical support?
Technical support is good. I would give it a rating of seven out of 10.
Which solution did I use previously and why did I switch?
We did not have a previous solution.
The most important criteria when selecting a vendor include
- support - that is one of the important things
- availability of partners to help if we need anything
- integration with ERP systems and the other tools that each company would have.
How was the initial setup?
It was straightforward.
Which other solutions did I evaluate?
We only evaluated Oracle at that time.
What other advice do I have?
I would rate it at eight out of 10. It has very good features but it is missing going quickly into the cloud, and virtualization - unlike other vendors.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr. Analyst - Business Applications at a computer software company with 1,001-5,000 employees
We can import data from Excel files, CSV files, along with our ERP systems.
Valuable Features
The most valuable feature is that we don't have to do anything. They give the code by themselves. We just have to do minor customizations. Its usability is really good. When we implement the tool, we can implement it in a short span of time and start doing enhancements on the basis. It's really good; a good tool.
They offer multiple database support. We can import data from Excel files, CSV files, along with our ERP systems. I just think that’s a cool thing.
Room for Improvement
The only thing is: Upgrades are critical. They are migrating their business intelligence systems. They have introduced cloud-based analytical solutions. I like where it is going, but with what we have been using, we are facing difficulties in upgrading and so on.
Use of Solution
In my company, they have been using it for seven or eight years.
I've been working on OBIEE since the beginning of my career, around eight or nine years.
Stability Issues
This is definitely a stable solution.
One feedback would be that their upgrade is not as easy as other cloud solutions. You have to install the software again and migrate the repositories. That's kind of bad; that's a negative.
Nonetheless, it could serve as a business solution for the whole organization, multiple business teams, and so on.
Scalability Issues
The solution is definitely scalable. I have seen it grow with my company. Once the tool is implemented, multiple teams want to exploit the tool, derive different business cases out of it and build different dashboards out of it. They give a base system, on which we can do ad-hoc reporting. Dashboard development is also extensive with OBIEE.
Customer Service and Technical Support
Technical support is quick actually. I've been communicating with those guys regarding multiple issues. The support is good. They look into our issue and give the best possible solution to us. So far, it has worked out good. They're definitely knowledgeable. They are knowledgeable about the issues. They figure it out and give out multiple possible ways to approach the problem and find a solution.
Other Advice
This is definitely a good tool. I recommend it. Moreover, if someone was thinking about implementing this solution and they came to me, I would have a quick chat telling them the pros and cons we faced during the implementation. I would give them ideas about how useful it was for our business.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Principal Analyst System at AFDB
The most valuable feature is the openness of the solution. It helps us integrate some of our clients. Functionality is in need of improvement.
Pros and Cons
- "The most valuable feature is the openness of the solution. It helps us integrate some of our clients."
- "In terms of tech support, we have our own technicians. But, we did register for their help. When we register a call, it takes time for them to respond to us."
What is our primary use case?
I use this primarily for our passports.
What is most valuable?
The most valuable feature is the openness of the solution. It helps us integrate some of our clients.
What needs improvement?
The functionality is in need of improvement. We find the graphs need to be upgraded.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
The stability is good. But, we are a small team. We have not yet tested it in a larger setting.
How are customer service and technical support?
In terms of tech support, we have our own technicians. But, we did register for their help. When we register a call, it takes time for them to respond to us.
Which solution did I use previously and why did I switch?
We used Microsoft BI in the past.
What's my experience with pricing, setup cost, and licensing?
The pricing we negotiated with Oracle. But, I do not have details.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
BI Team Lead at a tech services company with 51-200 employees
I can scale out horizontally and vertically
Pros and Cons
- "It has a lot workaround in order to do the report. data blending, and getting information from big data sources."
- "Supply chain and finance."
What is most valuable?
It has a lot workaround in order to do the report. data blending, and getting information from big data sources.
How has it helped my organization?
It allows us to control inventory and warehouse management (by using the features listed in the previous answer).
What needs improvement?
Supply chain and finance.
For how long have I used the solution?
10 years.
What do I think about the stability of the solution?
Yes, in the previous release of the administration tool, there were a lot of issues, and compatibility issues that didn't work with OBIEE.
What do I think about the scalability of the solution?
No, I can scale out horizontally and vertically.
How is customer service and technical support?
Seven out of 10. There is not much technical support. Sometimes, I have to find the solution myself.
What other advice do I have?
This is a pretty cool, enterprise BI tool. If you can, do a drill back against Oracle EBS.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Business Analyst at a tech company with 1,001-5,000 employees
It is a stable product. We are in the process of upgrading to 12c.
What is most valuable?
Basically reporting, and we have a couple of modules which we bought. OBIEE, which is used financial procurement and reporting purposes.
What needs improvement?
I think in the older version, 11g versus 12c, Oracle has thought through so many things. I think the installation is a lot simpler. I think they have improved a lot. If you asked about the older one, maybe I would have given you many reasons, but not with the new one.
For how long have I used the solution?
It's close to four years now, or even more, maybe close to five years.
What do I think about the stability of the solution?
It is a stable product and I think we are on the latest and greatest. We are in the process of upgrading to 12c, and any product you take, it will have some issues, so it's not something we run into a lot of issues with.
What do I think about the scalability of the solution?
I think the amount of reporting, the amount of users that we have, I think we are pretty solid and how we scaled it I think the end user is very happy.
How are customer service and technical support?
When you open up SR Oracle has a list of things which they ask for. Being an end customer, when we open an SR, we give as much as information as we want and again the support person comes into the picture, and without reading what we have put through, they just has the same questions over and over. What version, what product, all that kind of things, which is not at all fair.
Which solution did I use previously and why did I switch?
We used to have Interactive Reporting which is an Oracle product. Hyperion Interactive Reporting.
What other advice do I have?
I would say if you want to make your financial reporting simpler and easier, and you can put it towards the end user, and the way you can control the things, and show the graphical use, or ease of use, and functionality, it's very simple for the financial user or end users. I think it's very good product.
Maybe not all products are up to the speed or like any product you take, there is space to improve. I think for our company, the way we use it, we are very happy with it and the end customer is very happy with it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: January 2025
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