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it_user908196 - PeerSpot reviewer
Data Integration and Business Intelligence Solution Architect at a comms service provider with 10,001+ employees
Real User
We have scheduled reports delivered automatically to our business users using enterprise features
Pros and Cons
  • "The performance can issue queries to work in the Oracle database in Oracle's native language. There are a lot of visualizations which suit our business."
  • "It is easy to create a report quickly. It does not take much time to create an ad hoc report."
  • "We have scheduled reports delivered automatically to our business users using enterprise features."
  • "It's not so flexible to do BI reporting directly from the data source without models. It is not that agile."
  • "We were not satisfied with the support, because we could not obtain answers or solutions."

What is our primary use case?

Primary use case, we use it for slicing and dicing service reporting. Our business is using Oracle BI to deliver business, marketing, and financial reports. Technology mainly does the modeling, and the business is creating the reports. We don't have any problems with the enterprise reporting.

It performs very well, because we are using Oracle Exadata. Oracle BI accesses Oracle Exadata, and it performs very well since Oracle Exadata has great performance. 

How has it helped my organization?

We have been using the Oracle stack for a long time. So, it was a natural choice to use Oracle BI.

What is most valuable?

The performance can issue queries to work in the Oracle database in Oracle's native language. There are a lot of visualizations which suit our business.

It shares quite a lot of features which suit us. For example, we have scheduled reports delivered automatically to our business users using enterprise features.

It is easy to create a report quickly. It does not take much time to create an ad hoc report.

What needs improvement?

Now, we have more demands to load data somewhere quickly, not seeped into a model, like data warehouse model. We need to load it somewhere like a data lake and have a tool which can analyze the information very quickly without creating a model. So, our business has a need to have a sandbox, or something similar to it analyze unstructured data that does not fit into the data warehouse model, along with joining unstructured data with structured data from the data warehouse. However, I am not sure that the BI tool is the right tool to do this, it is more of a data discovery tool. 

With Oracle BI, we need technology to create the model, then the business uses this model to create reports. If they wanted to analyze data quickly which is not in the data warehouse model, then we cannot use Oracle BI for it, or it's not so suitable.

Buyer's Guide
Oracle OBIEE
December 2024
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For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

In the beginning, it was not so good. Now, with the version 11.7 and 12, we are satisfied and don't have any problems.

What do I think about the scalability of the solution?

In the beginning, it was not so good. Now, with the version 11.7 and 12, we are satisfied and don't have any problems.

How are customer service and support?

We used the technical support a few years ago. We were not satisfied with the support, because we could not obtain answers or solutions. The problems that we had were recognized as bugs, and they would say, "It will be fixed in the next releases," and it was fixed, but it took time. Basically, it was not a pleasant experience to work with My Oracle Support.

We had at our disposal updates, new features, and new releases, which was good. We downloaded and upgraded, but regarding the problems that we had, we were not satisfied. The last problem that we had was about four or five years ago, and we haven't had problems since.

Which solution did I use previously and why did I switch?

We previously didn't have a BI solution.

How was the initial setup?

We first used Oracle 10, then Oracle 11, and afterwards moving to 11.3 until we got to Oracle 12. The initial setup was not complex. Although, in the past, when we had to upgrade, we had to install another version, and move the reporting to it. Now, we can do an in-place update. So, it is not so complicated.

Which other solutions did I evaluate?

We had more than one quotation, then we chose the product based on a type of questionnaire with scoring. I think Oracle made the high score at that time (2010). It was between Oracle and Cognos at that time.

There are now tools like Tableau or Power BI that enable you to do BI analysis without any model in the background. You can just connect to the database, or any other unstructured data source and do whatever you like, probably with more fancy visualizations. Although I'm a technical person, these things are more important to our business people. 

Oracle is an Enterprise BI tool. You have to do the modeling based on that model, then you can do whatever you like. However, it's not easy. It's not so flexible to do BI reporting directly from the data source without models. It is not that agile.

What other advice do I have?

It's a very good tool for plain Enterprise BI reporting and usual BI reporting. It's not a tool for data discovery. If you want to do old-fashioned plain BI reporting and have a large company where you want your business users to have the possibility to have reports delivered to them automatically, then Oracle BI is a good tool. If you want to be more agile and do more data discovery on unstructured data which is not well-known, then Oracle BI would not be the best choice.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Consultant at a tech services company with 1,001-5,000 employees
Consultant
Has a strong calculation engine, however a lot of functionality has yet to be ported on the Cloud
Pros and Cons
  • "User-friendly look and feel."
  • "Particularly on the Cloud, a lot of functionality has yet to be ported."

What is most valuable?

  • Ease of use
  • Strong calculation engine
  • User-friendly look and feel

How has it helped my organization?

I am from a consulting background which normally works on projects. Many customers using this product have streamlined their planning process with analysts spending more time on analysis than data massaging.

What needs improvement?

Particularly on the Cloud, a lot of functionality has yet to be ported.

For how long have I used the solution?

More than 10 years.

What do I think about the stability of the solution?

On-premise, when data grows exponentially, stability issues have been experienced.

What do I think about the scalability of the solution?

Not applicable.

How is customer service and technical support?

An eight out of 10.

How was the initial setup?

Straightforward and easy to setup.

What other advice do I have?

For financial planning with WorkForce and CapEx, it's definitely the product to go for.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are a partner with Oracle.
PeerSpot user
Buyer's Guide
Oracle OBIEE
December 2024
Learn what your peers think about Oracle OBIEE. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
it_user288357 - PeerSpot reviewer
Oracle Hyperion Consultant at a tech services company with 51-200 employees
Consultant
We've been able to integrate different sources into one dashboard and it's given us better RMDB and browser support.
Pros and Cons
  • "It's easy to create fully-functional Dashboards."
  • "Essbase integration needs to be worked on."

What is most valuable?

It's easy to create fully-functional Dashboards.

How has it helped my organization?

We have been able to integrate different sources into one dashboard.

What needs improvement?

Essbase integration needs to be worked on.

For how long have I used the solution?

I've used it for around five years.

What was my experience with deployment of the solution?

No issues with the current version.

What do I think about the stability of the solution?

When using Essbase, queries accumulated in the BI server and degraded its performance.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

It's satisfactory.

Technical Support:

It's satisfactory.

Which solution did I use previously and why did I switch?

We previously used Hyperion WebAnalysis, and we needed better RMDB and browser support.

How was the initial setup?

It was straightforward.

What about the implementation team?

We used a mixed team, and when the vendor team implemented it, they had satisfactory skills to do it.

What was our ROI?

It's ok.

What's my experience with pricing, setup cost, and licensing?

It´s expensive.

Which other solutions did I evaluate?

  • QlikView
  • Tableau

What other advice do I have?

Requires some database tuning and an expertise in OBIEE to perform as expected.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user859182 - PeerSpot reviewer
EPM Manager at a consumer goods company with 5,001-10,000 employees
Real User
Provides unified reporting, all business units are now looking at the same picture
Pros and Cons
  • "I think the most valuable features are the ability to drill down, the graphs, and the scheduling for the reports to be received in Excel on a daily basis. Users like Excel, so it's good for them that they receive the reports by email, that they don't have to specify the schedule."

    What is our primary use case?

    We use it for analyzing our sales, our processes. So far, it is good.

    How has it helped my organization?

    It has unified the reporting within the group. Previously, each business unit had its own report. Now we have the unified report, so everyone can look at the same picture at the same time.

    What is most valuable?

    I think the most valuable features are the ability to drill down, the graphs, and the scheduling for the reports to be received in Excel on a daily basis. Users like Excel, so it's good for them that they receive the reports by email, that they don't have to specify the schedule.

    What needs improvement?

    We are looking at Power BI and Data Visualization from Oracle, because it has more appealing graphics. This is going to be the next step, if we do move at all. 

    What do I think about the stability of the solution?

    It's very stable. 

    What do I think about the scalability of the solution?

    It is scalable.

    How are customer service and technical support?

    Technical support is good. I would give it a rating of seven out of 10.

    Which solution did I use previously and why did I switch?

    We did not have a previous solution.

    The most important criteria when selecting a vendor include 

    • support - that is one of the important things 
    • availability of partners to help if we need anything
    • integration with ERP systems and the other tools that each company would have.

    How was the initial setup?

    It was straightforward.

    Which other solutions did I evaluate?

    We only evaluated Oracle at that time.

    What other advice do I have?

    I would rate it at eight out of 10. It has very good features but it is missing going quickly into the cloud, and virtualization - unlike other vendors.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user442254 - PeerSpot reviewer
    Business Intelligence Consultant at a tech company with 501-1,000 employees
    Vendor
    The reporting is a good feature. Sometimes there is an issue of font size during the deployment.

    What is most valuable?

    • Dashboards
    • KPIs
    • Scorecards
    • Analysis
    • Reporting

    How has it helped my organization?

    Working as a BI Consultant, I have to develop different analyses, reports and dashboard documents to analyze the status of different business measures. We are using OBIEE and MicroStrategy for the purpose of enterprise performance management by defining and describing different business perspectives and objectives, Initiatives and results are analyzed on the basis of these defined attributes.

    For how long have I used the solution?

    I've been using it for six months to a year.

    What was my experience with deployment of the solution?

    Sometimes there is an issue of font size, spacing and other related formatting document issues.

    What do I think about the stability of the solution?

    We've experienced no issues with performance. However, the larger amount of number of selectors, filters etc. you have, the longer it will take to display an analysis.

    What do I think about the scalability of the solution?

    It's been able to scale for our needs.

    How are customer service and technical support?

    Customer Service:

    7/10

    Technical Support:

    8/10

    Which solution did I use previously and why did I switch?

    I started with OBIEE, and I am still using it for References.

    How was the initial setup?

    It was straightforward.

    What about the implementation team?

    We implemented it in-house.

    Which other solutions did I evaluate?

    We're also using MicroStrategy.

    What other advice do I have?

    If you are looking for Purely Performance Management of a whole Enterprise, then you should choose OBIEEE, otherwise choose MicroStrategy.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PeerSpot user
    BI Expert at a consultancy with 51-200 employees
    Consultant
    A very good, stable and reliable product with more report views needed

    What is most valuable?

    Powerful, interactive and high performance reports and dashboards.

    What needs improvement?

    More reports views and enhance user interactivity.

    For how long have I used the solution?

    Around 6 years, previously 10g but now 11g.

    What was my experience with deployment of the solution?

    If you use Arabic reports names in the default reports path on windows you will face "Path too long" problem because all names are encrypted in hexadecimal format.

    What do I think about the stability of the solution?

    Immediate shutdown for services may crash the system.

    What do I think about the scalability of the solution?

    No issues encountered.

    Which solution did I use previously and why did I switch?

    No

    How was the initial setup?

    Straightforward set-up.

    Which other solutions did I evaluate?

    No.

    What other advice do I have?

    Go ahead it is a very good, stable and reliable product.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PeerSpot user
    Business Analyst at a leisure / travel company with 1,001-5,000 employees
    Vendor
    We've replaced a lot of manual processes, e-forms with automated interfaces, and reports.

    What is most valuable?

    • Delta extracts
    • Scheduler
    • Multiple delivery options
    • Word and Excel integration to create report templates

    How has it helped my organization?

    A lot of manual processes, e-forms and paper forms were replaced by automated interfaces and reports.

    What needs improvement?

    Customer support and documentation.

    For how long have I used the solution?

    I've used it for 15 months.

    What was my experience with deployment of the solution?

    No, we're using the cloud service.

    What do I think about the stability of the solution?

    No issues encountered.

    What do I think about the scalability of the solution?

    There are slow processing times sometimes, and with it being a cloud solution, the infrastructure is out of our control.

    How are customer service and technical support?

    Customer Service:

    4/10.

    Technical Support:

    3/10.

    Which solution did I use previously and why did I switch?

    No, we were switching from manual business processes.

    How was the initial setup?

    It was quite complex, due to many business-specific requirements. OTB extracts and reports couldn't be used, so customized ones were created.

    What about the implementation team?

    Two external vendors, one from the US with a high level of expertise and one from Australia with a medium level of expertise.

    What other advice do I have?

    It's a good product with a lot of functionality, customization, a relative easy-of-use.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user643770 - PeerSpot reviewer
    Principal Analyst System at AFDB
    Real User
    The most valuable feature is the openness of the solution. It helps us integrate some of our clients. Functionality is in need of improvement.
    Pros and Cons
    • "The most valuable feature is the openness of the solution. It helps us integrate some of our clients."
    • "In terms of tech support, we have our own technicians. But, we did register for their help. When we register a call, it takes time for them to respond to us."

    What is our primary use case?

    I use this primarily for our passports. 

    What is most valuable?

    The most valuable feature is the openness of the solution. It helps us integrate some of our clients. 

    What needs improvement?

    The functionality is in need of improvement. We find the graphs need to be upgraded. 

    For how long have I used the solution?

    One to three years.

    What do I think about the stability of the solution?

    The stability is good. But, we are a small team. We have not yet tested it in a larger setting.

    How are customer service and technical support?

    In terms of tech support, we have our own technicians. But, we did register for their help. When we register a call, it takes time for them to respond to us.

    Which solution did I use previously and why did I switch?

    We used Microsoft BI in the past.

    What's my experience with pricing, setup cost, and licensing?

    The pricing we negotiated with Oracle. But, I do not have details.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Oracle OBIEE Report and get advice and tips from experienced pros sharing their opinions.
    Updated: December 2024
    Buyer's Guide
    Download our free Oracle OBIEE Report and get advice and tips from experienced pros sharing their opinions.