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it_user521640 - PeerSpot reviewer
Lead Engineer at a tech consulting company with 501-1,000 employees
Consultant
A few thousand users run ad-hoc reports. Stability-wise, they still have a lot to improve.

What is most valuable?

Oracle OBIEE came out very early, compared to the other BI products, the other competitors’ products. It was pretty much the first in the market. It grabbed a good portion of the market. That's one important feature: They have been there forever.

How has it helped my organization?

We do have ad-hoc reporting. A few thousand users run ad-hoc reports. They run SQLs for data, extract the data and use the data. Some users use the dashboards.

What do I think about the stability of the solution?

Stability-wise, they still have a lot to improve, especially when you have a lot of data coming out of SQL. For example, if I have to see a million requests, most of the time it crashes.

What do I think about the scalability of the solution?

Scalability is fine. I don't see any issues. Scalability-wise, most of the time, they depend on the underlying WebLogic server. The WebLogic server scales fine.

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Oracle OBIEE
November 2024
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How are customer service and support?

We always have problems with Oracle support. When they cannot solve an issue, they always go around and around with it. Time passes and users get frustrated - the customer gets frustrated – getting the ticket closed.

If there is an easy solution or they have come across the issue already, that’s when they are responsive. However, if they don’t know the answer right away, or if you don’t quickly hear back from Oracle, or if you don’t like the answer you get from Oracle, that’s when you can go through this; you might never get the solution. It’s better to just close the ticket and not waste that time.

Which solution did I use previously and why did I switch?

I did not previously use a different solution. We kind of started this project from scratch. We use all Oracle products and Oracle support. We thought, OK, why use a different product if we can get a good product from Oracle?

How was the initial setup?

Setup is good; easy and simple.

Which other solutions did I evaluate?

Before choosing this product, I did not evaluate other options.

What other advice do I have?

If someone asked me for advice, I would throw out a few options and let them pick which one is better. I’d provide whatever I know about this product and also other products, not just those from Oracle.

I don't know if Oracle wants to hear this, but there are other products in the analytical field that are pretty good. For example, Tableau.

For example, dashboard-wise, other products are way better than OBIEE. Oracle still has to improve some of these issues, especially when there is a huge amount of data.

When I’m choosing a vendor such as Oracle, the most important criteria are that they are big; everything is integrated. For example, if I have to use Oracle Identity Management, it is integrated with OBIEE, including single sign-on. Everything is integrated.

Disclosure: My company has a business relationship with this vendor other than being a customer: My employer is an Oracle Certified Partner.
PeerSpot user
it_user486600 - PeerSpot reviewer
BI Team Leader & Technology Consultant at a tech services company with 501-1,000 employees
Consultant
The ability for users to generate analytics without developer involvement is valuable.

Valuable Features

The ability for users to generate analytics without developer involvement is valuable. The best feature of the Virtual C, of course, is data visualization.

Improvements to My Organization

The self-service BI and the dashboards for high-level management have brought improvements. We develop and produce insights with these dashboards, and make management take actions according to the knowledge we find there. The dashboards are also the power users, so the analytics build themselves. They create reports about the subject area that is relevant to them.

Room for Improvement

They could improve the connection with the ASCP base. The integration is not so good. There are a lot of bugs, hangs and freezes. If the ASCP base goes down or hangs, the OBIEE server is down, and we have to restart the VI server for the whole company.

Use of Solution

I have used the product for 5 years.

Stability Issues

Other than the integration with the ASCP base, there are some issues with exporting big Excel files. Oracle support says we should expect this though, because there is a limitation on the size of export files. Everything else is quite stable.

Customer Service and Technical Support

Response times are good and some of the support staff is good, but not everyone. They ask for a lot of logs that are not related to the issue and it takes time for them to understand the problem. In some cases, we beg to do a WebEx just to show them the problem so they can figure it out and proceed.

Initial Setup

It is not that simple and requires a lot of configuration. The 12c version is supposed to be much easier.

Other Advice

It’s a very good application, but it’s not straightforward in the traditional BI. Take Oracle’s advice in best practices and how to implement it. I would rate it an 8 out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Oracle OBIEE
November 2024
Learn what your peers think about Oracle OBIEE. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,636 professionals have used our research since 2012.
it_user486588 - PeerSpot reviewer
Senior Analyst at a energy/utilities company with 1,001-5,000 employees
Vendor
The way we are able to send data out to users and the ability for them to do acquiring themselves are valuable features.

Valuable Features

The way we are able to send data out to users and the ability for them to do acquiring themselves are valuable features.

Room for Improvement

I'd like to see easier paths for upgrades. We also have some technical difficulties that we are trying to work around.

Use of Solution

I’ve used the solution for two-and-a-half years.

Stability Issues

It has been consistently stable for us, and we have not had any downtime. We haven’t pushed it that much.

Scalability Issues

We haven’t scaled the product yet. Our size has grown, but we did not have to scale the servers. Since we are managed on the cloud, though, scalability would be pretty straightforward. Oracle manages the product on the back end.

Customer Service and Technical Support

They are knowledgeable. Reaction times can take a while, but once you find the right people, they can solve any issue.

Initial Setup

Initial setup was relatively average in terms of difficulty. We had an Oracle consultant come in and help us. It ended up being pretty quick, and the consultant was good. We had it stood up in six months.

Other Advice

Make sure the product meets your needs and that your enterprise is able to use it for a long period of time. You should also look at the evaluation and the support. I would rate OBIEE an 8 or a 9 out of 10, since most other products are not as user friendly. From a user perspective it’s good, but from a maintenance perspective it needs a little work.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user326523 - PeerSpot reviewer
BI Consultant with 501-1,000 employees
Vendor
We're able to bring organizational data together on a single platform, although it doesn't permit us to override the default query system.

What is most valuable?

  • Reporting
  • System & data security
  • Web services
  • Scalability

How has it helped my organization?

This tool has helped us bring organizational data together on a single platform and query the organisational data in a pre-defined as well as Ad-hoc fashion. The results to these queries have led to important discoveries in terms of trends and predictions which has helped focus the direction in which the business has to be led.

What needs improvement?

Reporting. While a novice or average user cannot see behind the scenes, a seasoned OBIEE developer can. A seasoned report writer would want the capability to over-ride the default query system to write complicated queries that can then be fired against the database to run more efficiently. Currently the tool does not have this ability.

For how long have I used the solution?

I've used it for three years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

Yes, but not with the tool. It’s important to decide the kind of hardware you want to run your BI installation on. If the hardware is not up to the task of handling a 100 users at a time, the BI system won’t throw alarms at you, instead the BI system gets stuck. In ideal situations, you should have a standalone server with a dedicated file system for a BI installation.

What do I think about the scalability of the solution?

The horizontal scalability {adding new servers to the same system} needs to be simplified in terms of catalogue sharing.

How are customer service and technical support?

Customer Service:

6/10.

Technical Support:

6/10.

Which solution did I use previously and why did I switch?

No solution had been used previously.

How was the initial setup?

It’s a straightforward setup initially. A simple Windows style - Next... Next... etc. - installation to start a BI server. It’s when you want to add roles and users when things starts getting interesting and complex.

What about the implementation team?

Through a vendor team. 7/10.

What's my experience with pricing, setup cost, and licensing?

Read the licensing documents carefully.

Which other solutions did I evaluate?

No other options evaluated.

What other advice do I have?

This is a highly scalable and well integrated BI system with possibilities of deep rooted integration into future products by Oracle. If you are going to join the Oracle stack for your financial needs, you might as well start using OBIEE for the Business Intelligence solution.

Always remember, a BI developer does not automatically know your business. You need a Business Analyst to drive a BI project not a BI developer.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Head of Engineering at CloudBearings
Consultant
Top 20
Comprehensive BI tools, but lacks support for deploying multiple RPD on one BI server, direct access to RPD schema or model layers.

Valuable Features:

Oracle Business EE has a futuristic vision for BI Server capabilities with support for answers, flexible dynamic dashboard, intelligent untime query engine, web and mobile analytics and support for structured and unstructured data. OBIEE provides out of the box supports for Oracle ATG commerce catalogs and also have sample applications which enable users to come up with nice dashboards in relatively lesser time frames.

Room for Improvement:

However, OBIEE lacks support for deploying multiple RPD on one BI server, direct access to RPD schema or model layers. Also the overall solution is heavier relative to other products.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Csongor Tőzsér - PeerSpot reviewer
Oracle BI developer at Ulyssys Kft
Real User
Easy to use, reliable, but lacking graphical visualizations
Pros and Cons
  • "The most valuable feature of Oracle OBIEE is its ease of use."
  • "Oracle OBIEE could improve the visualizations, such as diagrams, charts, and graphical user interface. Other tools on the market have better graphical visualizations this Oracle OBIEE."

What is our primary use case?

Oracle OBIEE is used for financial reporting.

What is most valuable?

The most valuable feature of Oracle OBIEE is its ease of use.

What needs improvement?

Oracle OBIEE could improve the visualizations, such as diagrams, charts, and graphical user interface. Other tools on the market have better graphical visualizations this Oracle OBIEE.

For how long have I used the solution?

I have been using Oracle OBIEE for approximately three years.

What do I think about the stability of the solution?

I have found Oracle OBIEE to be stable.

What do I think about the scalability of the solution?

Oracle OBIEE is scalable.

We have three people using this solution in my organization.

How are customer service and support?

I have not contacted the support because the solution was easy to use and the problems I faced were solved by our technical team in our enterprise.

Which other solutions did I evaluate?

I have evaluated Tableau and Microsoft Power BI and they have better charts and graphical visualizations than Oracle OBIEE.

What other advice do I have?

My advice to others is they should explore other tools to get an idea of how they compare to one another. There are better solutions on the market, such as Tableau and Microsoft Power BI.

I rate Oracle OBIEE a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Consultant at a tech services company
Consultant
​It has helped to consolidate data
Pros and Cons
  • "It has helped to consolidate data and report on a single version of the truth."
  • "The development effort takes longer than other BI tools currently on the market."

What is most valuable?

The front-end.

How has it helped my organization?

It has helped to consolidate data and report on a single version of the truth.

What needs improvement?

The development effort takes longer than other BI tools currently on the market.

For how long have I used the solution?

Three years.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How is customer service and technical support?

Good.

What other advice do I have?

Great product despite the amount of development effort required.

Disclosure: My company has a business relationship with this vendor other than being a customer: Diamond partnership status.
PeerSpot user
it_user521787 - PeerSpot reviewer
HRIS Development Manager at a tech company with 1,001-5,000 employees
Vendor
We have several dashboards for the VPs and HR business users, so they are able to see all the integration and higher data. It is difficult to get the data into data warehousing.

What is most valuable?

The reporting capabilities are good. The other valuable features are the dashboard capability and the ease of report creation.

How has it helped my organization?

The main feature is the dashboard functionality. As I work for HR, we have several dashboards for the VPs and HR business users, so they are able to see all the integration and higher data; it's like a one-click option.

What needs improvement?

Data integration itself needs to be improved. We use ODI along with OBIEE for data integration. We find it very hard to go through this whole process. Once the data is there, it's very easy to report it on the OBIEE front end. However, just getting the data into data warehousing is difficult.

What do I think about the stability of the solution?

The other thing we have experienced is if the data load takes a long time, Oracle doesn't give any out-of-the-box solution to have the reports run out of a snapshot. Thus, if any data is being run/aggregated, then the report goes down. If it takes a very long time then your report goes down for even longer.

What do I think about the scalability of the solution?

It is not fully scalable and there are performance issues that we see. It's not that bad. I would give it a 3/5 rating.

How are customer service and technical support?

The support is not great. It keeps going back and forth. It would definitely help to improve the support provided.

Which solution did I use previously and why did I switch?

We didn't look at other data warehousing solutions as such, but we were looking at various other reporting solutions. As a data warehouse, we use a lot of Oracle products and are on Oracle VBScript. We also possess high level of Oracle expertise in our organization. Thus, we decided it was best to go with this product.

What other advice do I have?

It's a long implementation process; it took us a while to implement it. However, once you do implement this product and get the hang of it, it's easy. It has its issues just like a lot of other software products have issues.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Oracle OBIEE Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Oracle OBIEE Report and get advice and tips from experienced pros sharing their opinions.