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it_user521769 - PeerSpot reviewer
Lead Business Intelligence Analyst at Jade Global
MSP
I like its capability of utilizing big data volume. In addition to reporting, it provides analytics based on sales, booking, or leads.

What is most valuable?

The solution is robust and it's so easy to understand, use, and visualize the data. Even a newbie can understand reporting. However, when it comes to coding in the back-end, you need some knowledge.

I like its capability of utilizing big data volume.

How has it helped my organization?

It definitely improves all organizations that use it for reporting their analytics. However, it’s not just about reporting. It provides analytics based upon different fields, such as sales, booking, or leads.

The knowledge it provides helps us make decisions about how our business is growing, where to stop, where to start, and where to accelerate. It has a huge impact.

What needs improvement?

The big data visualization can be improved.

What do I think about the stability of the solution?

It's a pretty stable product.

Buyer's Guide
Oracle OBIEE
January 2025
Learn what your peers think about Oracle OBIEE. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
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What do I think about the scalability of the solution?

It scales well. It has a robust way in which it manages the humongous amount of data and reporting while recording. It’s phenomenal.

How are customer service and support?

Technical support is good, but you don’t get immediate response from them. If you follow up with them, then they will help you out.

How was the initial setup?

I was involved in the installation multiple times. It was straightforward, at least with the earlier versions. With the new versions, there are some issues you might face. If you have the proper documentation, then you won't have any issues.

Which other solutions did I evaluate?

We evaluated a couple of other products, such as SAP BusinessObjects, but they had limitations. We decided on this solution because it fits our business needs.

What other advice do I have?

I like this solution. It is a robust product and it was suitable for the needs of the industry that I work in.

My advice to others depends on the data volume and what kind of data you want to represent. If the volume is very high and you want an enterprise solution where there are a number of concurrent users, I would suggest this solution.

If you have a different data set and the number of concurrent users is less, then I would suggest a different solution, such as SAP BusinessObjects.

When looking for a vendor, support is the most important thing. The second thing is reliability with a promise that it will be a stable product and you will get 24/7 service.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user521598 - PeerSpot reviewer
Vice President, Business Intelligence and Analytics at a financial services firm with 1,001-5,000 employees
Real User
It provides centralized data governance. The visualizations and usability can be improved a lot.

What is most valuable?

The cost factor is the most valuable feature. It's very cheap to deploy it enterprise-wide without having to worry about breaking the bank.

How has it helped my organization?

The biggest advantage that I find is the centralized data governance, i.e., one version of truth is critical for any business. For me, OBIEE provides that one version of truth.

What needs improvement?

The visualizations and usability aspects in this product can be improved a lot. Even now, I constantly hear people comparing Tableau to OBIEE and how Tableau has a better UI and is easier to use compared to OBIEE, which is a bit difficult.

What do I think about the stability of the solution?

It does need some level of tuning but more or less, it is stable.

What do I think about the scalability of the solution?

We have deployed it enterprise-wide and it works well for us.

How are customer service and technical support?

Opening a ticket with the support team can be frustrating. It takes a long time to resolve the issue.

Which solution did I use previously and why did I switch?

We did not look at any other products.

How was the initial setup?

The setup process was straightforward.

What other advice do I have?

It's self-explanatory and not much guidance is needed.

However, you should not skimp on the hardware. It's a hardware-intensive product, so you must make sure you have good hardware.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Oracle OBIEE
January 2025
Learn what your peers think about Oracle OBIEE. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.
it_user522174 - PeerSpot reviewer
IT Manager at a healthcare company with 10,001+ employees
Real User
Answers, the ability to create ad hoc reports for the business, is valuable. A self-service approach to gathering and integrating the data would be nice.

What is most valuable?

I think Answers, the ability to create ad hoc reports for the business, is the most valuable feature. They really like that.

How has it helped my organization?

It definitely provides benefits for analyzing data.

What needs improvement?

I think there should be a few more features like the other BI tools in the market, kind of like the self-service approach of gathering data and then integrating the information.

What do I think about the stability of the solution?

Stability is 9 out of 10. It's pretty stable, but once in a while, we get some issues.

What do I think about the scalability of the solution?

I'd say there are some limitations. One of my projects is looking for graphics. There's some limitation on graph and the charting capabilities; it couldn't do a Gantt chart, for example.

How is customer service and technical support?

Oracle support is sometimes pretty vague, and the way they analyze the issue or try to troubleshoot, it's very timely. It takes a long time.

Which other solutions did I evaluate?

When I started with the company, we already had it.

What other advice do I have?

It's a very good tool. It will satisfy a lot of the needs, but I think there's room for improvement.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user521955 - PeerSpot reviewer
Oracle Service Area Manager, India Delivery Centre at a tech services company with 10,001+ employees
Real User
The interface gives us all the financial reporting, all the operational reporting, as well as the delivery reporting.

What is most valuable?

What I like about OBIEE is the kind of interface we have at OBIEE gives us all the financial reporting, all the operational reporting, as well as the delivery reporting. All of these reporting modules are quite good at OBIEE, and they actually help us.

It's quite faster, the way it is integrated with the whole Oracle ecosystem. Speed is one of the key issues. You don't like clicking on something and just waiting for even a few minutes. It becomes a pain; so performance is the key when it comes to using OBIEE.

What needs improvement?

I just saw somewhere, OBIEE on cloud: that could be the good thing. Right now, what we have is OBIEE on premise. Certainly, I cannot currently check the reports on my mobile. But that could be one advantage OBIEE would have on cloud, once they move.

Certainly the look and feel of the user interface is something should be improved further.

For how long have I used the solution?

I have been using it for three years.

What do I think about the stability of the solution?

I've been using it for the last three years, and we never faced any such issues.

What do I think about the scalability of the solution?

It is certainly scalable. Obviously, I can't predict how it will respond to millions of users working, but certainly a few thousand. We have added, subtracted, and soon, and it works perfectly.

How is customer service and technical support?

We get quite good support if we enter a service request, and so forth. It's good.

How was the initial setup?

Obviously, I can't answer that because, as an end user, setup is more a matter of configuring parameters, like, if I need to generate certain reports on basis of certain dimensions, for different quarters, and so forth. Apart from that, as an end user, I don't customize or configure the application.

What other advice do I have?

Obviously, I would prefer a product which was integrated with the whole Oracle ecosystem. If you are already using an Oracle ecosystem without some database, an ERP solution ,or integrations and so forth, OBIEE is a natural choice in that case. Obviously, there some advantages with the ecosystem, and it works perfectly fine for us.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user521751 - PeerSpot reviewer
Sr Software Engineer BI at IGT
Consultant
The reporting is valuable, and you can visualize data in a user-friendly way. There are bugs in the web services.

What is most valuable?

The reporting is the most valuable feature. Also, the look and feel of the reports is really good. You can visualize the data in a user-friendly way. That's the main value.

How has it helped my organization?

How it benefits the organization is that we use it for a wide variety of things; we use it for billing and we use it for finance. We use it for so many of the regular basic daily use cases. We send data to our customers based on that. They review what we send and make decisions based on that. We do our billing with it, so that's the main aspect.

What needs improvement?

The web services are pretty weak. There are so many bugs in it and it doesn’t support that many features. That's weird. I think other kinds of solutions are meeting the market. If they improve it, then it would be really good. They could move into new companies in new markets.

Other than that, lots of open-source tools are coming up, which are competing. The licensing part is an issue. Open-source products are free. This tools is mostly used for non-revenue-generating functions, so its reports do not generate any revenue. People are always asking why they should pay a license fee. Why use a licensed tool when it does not make any money.

What do I think about the stability of the solution?

It's a very stable product.

What do I think about the scalability of the solution?

I think you can have 16 nodes. It's pretty scalable. I have not seen any scalability issues, so far.

How are customer service and technical support?

I have used technical support in the past. They are okay. They're not that helpful at times, but the documentation is really good. They have documents to which we can refer. That's where they're pretty useful.

Which solution did I use previously and why did I switch?

We used to use another solution. In this company, I think they were using Cognos. It was pretty expensive and performance was not that great. We moved to this solution. Performance is okay here. It's not really that great but it's stable; it’s a stable product.

How was the initial setup?

I was involved in the setup and I was involved with migration for various versions. I worked with an earlier version of this product, which was called Siebel Analytics. Then Oracle acquired Siebel and they named it as Oracle BI. I've done various large upgrades for three or four companies.

Which other solutions did I evaluate?

With Oracle, with the BI specifically, there are so many outside tools. There’s MicroStrategy and Tableau. The basic difference between Tableau and Oracle BI is the volume of the data BI can hold; Tableau can't hold as much data. That's the major difference. Also, the stability of the product is really good.

What other advice do I have?

Determine the use cases. First write down the use cases and then look for the product that satisfies all these use cases. That would be my advice.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user510615 - PeerSpot reviewer
Business Intelligence Consultant at a tech company with 1,001-5,000 employees
Real User
We use the OBIEE Repository to join multiple physical sources and combine their data into a single business model.

Valuable Features

  • Ad hoc analysis
  • Dashboarding
  • Dimensional modeling (Administration tool)
  • Security and permissions

For me as a consultant, these are the most valuable features of the product. By using the Analytics feature, users (and consultants) are able to build both simple and complex reports / graphs. The user is able to add complex calculations and to create almost any column he desires.

The Administration tool is the workbench for the implementation consultant; this is where the data warehouse is called, and facts and dimensions are defined and joined. Here we transform data into a business model and make it accessible to the end user. It is possible to join multiple physical sources and combine their data into a single business model. So, if sales are recorded in a sales application and inventory is recorded in a different system, it can be combined right here.

Security and permissions are important when, within a company, specific roles are defined that are (not) allowed to certain areas of data. OBIEEprovides roles and groups and data shielding by role or even user-level to cope with almost any business requirement at this point.

Room for Improvement

Users find it difficult to understand which combinations of facts and dimensions are ‘allowed’ in a single report. The application does not provide feedback up front, but gives an error afterwards.

The user interface provides subject areas where the user can choose columns for a report. A column can be either a fact (measure) or a dimension (like company, or date).

It is not uncommon to have two measures that cannot be compared by the same dimension. The report will show a blank column, or give an error message saying something like ‘incomparable measures at this level’.

Most of the times, this is a design flaw in the underlying dimensional model, but this does not have to be the case. If a user could see the unavailable columns based on their selection - by greying out options that are not available - this would greatly help the user understand the underlying data model and prevent frustration.

Use of Solution

I have used it for five years.

Stability Issues

I have not encountered any stability issues.

Scalability Issues

I have not encountered any scalability issues.

Customer Service and Technical Support

Technical support is excellent; there are many companies specialized in delivering technical support for OBIEE.

Initial Setup

For the end user, the product runs inside the web browser; technical setup requires a specialist.

Pricing, Setup Cost and Licensing

Contact a reseller (such as Ordina) to negotiate the best price. Oracle list prices are always negotiable.

Other Advice

Seriously consider a cloud implementation. Cut back on implementation and maintenance / upgrade costs and very little time-to-market.

Disclosure: My company has a business relationship with this vendor other than being a customer: My company is an Oracle partner.
PeerSpot user
PeerSpot user
Consultant at Infosys Ltd.
Vendor
The capability to implement business and data manipulation logic in the RPD provides a powerful interface for developers to work on. It should be easier to build reports.

What is most valuable?

The capability to implement business and data manipulation logic in the RPD provides a very powerful interface for the developers to work on.

How has it helped my organization?

We've had a situation where we had data residing in different databases and we wanted to have a robust reporting solution for one of our verticals. OBIEE helped us in achieving that and we were able to build a solution around it which is now widely used throughout the organization.

What needs improvement?

The ease of building reports can be improved in the product. In an era where strong visualization tools like Tableau and QlikView are becoming popular, it is very important that Oracle looks into this aspect.

For how long have I used the solution?

I've been using OBIEE for over four years now. During this time, I've seen the evolution of the product from 10g to 11g.

How are customer service and technical support?

Customer Service:

I would rate the level of customer service to be very high. The support was extensive and timely. I would rate it 8 out of 10.

Technical Support:

We were able to get answers to our technical queries fairly quickly. I would rate the level of technical support at 8 out of 10.

Which solution did I use previously and why did I switch?

The earlier scenario of data reporting was mainly based out of Excel, which was neither robust nor stable. There was no security setup and since everyone had his/her own copy of the Excel sheet, there was no single source of truth.

These issues prompted us to move towards OBIEE as a solution.

How was the initial setup?

The initial setup and configuration of the product was complex as it involved a lot of steps. We also encountered a few errors during installation, but with the help of technical support, we were able to resolve those.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user7428 - PeerSpot reviewer
Director of Statistics and Analysis at a tech company with 1,001-5,000 employees
Real User
Although Oracle's OBIEE has earned a place in the BI stack, more nimble competitors now offer greater flebility to support analysis and visualizations

Valuable Features:

Some of the most outstanding features of OBIEE is both its scalability and dependability. OBIEE is worthy of its ‘Enterprise’ moniker as it can handle any amount of end-to-end data thrown at it. But these strengths can only be realized if the business and engineering teams work diligently to define not only the various levels of data aggregation, but also clearly define the meta-data in order to establish efficient drill-down hierarchies and relationships. 

With proper table design plus good data governance, OBIEE can serve as the central delivery mechanism that brings insight into the business layer of almost any size of company.

Improvements to My Organization:

With a wide array of internal customers, OBIEE has helped us provide a many-to-one Business Intelligence relationship. By transforming the company’s performance data into various dashboard perspectives, each information consumer can select a customized dashboard view. The result is to empower the business user to ‘self-serve’ some of their regular and most important reporting needs. 

This reduces the amount of noisy communication between the business and OBIEE power users within the company. It increases the speed of analysis, and it provides an unwavering consistency across the dashboards and downloaded reports.

Room for Improvement:

In today’s business intelligence environment, nimbleness and flexibility are valued on par with scalability and dependability. Historically, Excel was perfectly aligned with the former two while enterprise solutions held firmly to the latter two. It was the business analyst’s conundrum to work seamlessly between the micro- and macro-solutions. Now, BI entrants into the market are challenging that paradigm, providing tools that span all four characteristics and this is where OBIEE is looking somewhat dated. 

OBIEE requires a lot of metadata customization that can only be achieved by individuals with very specific skill sets. This includes Oracle developers, web developers (including XML), Siebel, and more. These skill sets may even reside in different departments yet the business user depends on each to ensure that their KPI dashboard is updated with the latest segmentations and that the drill-down reports open up quickly. These challenges may ease somewhat with the introduction of Oracle's Visual Analyzer, however it is too young a product to tell how fast it will move up the development curve.

As the BI space continues to evolve, many business analysts are focusing more on complementary solutions that, although they may not be as enterprise-worthy in scope, are extremely flexible, easy to customize, and can get the analyst the needed insight without having to overcome some of the development hurdles in OBIEE.

Other Advice:

OBIEE is as powerful as the Oracle backbone upon which it runs, but it will not serve the business as effectively as it could if there is not a commitment to align engineering resources with the needs of the business. With the right skill sets and a defined corporate data governance strategy, OBIEE can be a powerful BI engine for almost any company.

Over the past few years, OBIEE has become less important for us in the analytics group. In order to lead a proactive data discovery group, OBIEE just doesn’t provide enough flexibility. We are constantly blending various data sources together, creating on-the-fly segmentations, and iterating through potential dashboards. With OBIEE in a production environment, the business users cannot wait for the slowly moving development pipeline, QA, and scheduled code releases. As a result, we develop our own datasets and analysis on a production copy of the DW. We do our own QA and will road test the production style report while the production version works its way into the next production release. 

I think OBIEE’s sweet spot is a 20,000+ person financial services firm with a BI group divided into experts in Oracle, Java, and XML. The dev group is represented by business analyst/liaisons with the business units. If a manager needs a new dashboard, they meet with the liaison, specify what they need. The analyst takes it back to the BI group and then the developers build it out over the next month. 

This is where a BI tool like Tableau has helped us fill this gap. Over the last two years, Tableau is now becoming the de facto analysis/visualization tool for us.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Oracle OBIEE Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free Oracle OBIEE Report and get advice and tips from experienced pros sharing their opinions.